XLN - Centre for Innovations in Public Systems XLN Innovative approach •Standardization of procedures, effective monitoring, speed & transparency. Modern Approach •Number of personal

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XLNXtended Licensing, Laboratory & Legal Node

http://xlnindia.gov.in

Chetan R. MehtaAssistant CommissionerFood & Drugs Control AdministrationGovernment of Gujarat

Use of Information & Communication Technology,

Food and Drug Control AdministrationGujarat

28th November, 2014

Centre for Innovations in Public Systems, Hyderabad

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Table of Contents

1. Snapshot XLN

2. XLN Stakeholders

3. XLN Innovative Approach

4. XLN Application Advantages

5. Interstate Data Integration Via XLN

6. Public Domain Features

7. Critical Indicators & Alerts

8. Replication in other States

9. Awards and Accolades

10. Pillars of e-Governance

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Snapshot XLN

XLN is a software for transparent and speedy disposal of various Licensing applications and reducing the time lag between the Collection of Samples to declaration of Results to dissemination of information to stake holders.

Daily Statistics can be checked

•End-to-end online system. No physical file required. •Auto reminder for

renewal of licenses•Centralized approval

system for licenses•One database accessed

by states•Single SignOn for

multiple states

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XLN Stakeholders

XLNwww.xlnindia.

gov.in

Gujarat Medical Services Corporation Limited

Sub Standard batches, 4042

Dealers, Retailers & Wholesalers

2,27,323 Unique IDs

Drugs Stockists, C&F Agents, Distributors & Manufacturers + 138 Blood Banks

Pharmacy Council

1,87,323 registered pharmacists

Health Department

Food and Drug Control Administration,

Licensing Areas

Drug Testing Laboratory

54,177 Samples

Application = 1,79,532 / Licenses = 5,12,978 / 2,17,902 XLN

http://www.xlnindia.gov.in/

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XLN Innovative approach

• Standardization of procedures, effective monitoring, speed & transparency.Modern Approach

• Number of personal visits reduced by applicant for expedition of application.Online Application

• Information available in public domain, regarding dealers, NSQ drugs, Blood Banks etc.

Online Information

• Uniform web interface across Govt. and build in synergies with the National Portal

Ease of Access

• Facilitate synchronization and co-ordination of inter departmental working, tracking all transactions of the Government

Easy Track

• e-GOV locks ensure sequential processing after C.C time-frame violationsControl in Processing

• Online applications by stake holders cascaded with once only e-Query, e-Reply, SMS, e-Box & PDFs Documents

E-Communication

• Monthly Review Meetings through ONLINE-MPRRegular Review Management

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XLN Application advantagesG2C – Citizen centric

G2C – Citizen centric

Citizens can get information about substandard / NSQ Drug Samples for Life saving drugs ofmanufacturer along with Batch Number & Mfg / Expiry Dates etc.

Citizen can verify the Licenses validity & other details of any Retailer/ Wholesaler

A Regd. Pharmacist can view vacancies at Retailers & vice versa.

Nearest Blood Bank where a Blood Group is available can be located.

Citizens can locate Shops dealing in Homeopathy/Life saving Drugs/ 24 hours functional Chemist in an area.

Nearest Incoming Donation Camp can be known.

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XLN Application advantagesG2B – Services to business community

G2B – Services to business community

Query can be resolved via SMS to Firm.

Pharmacist gets restricted to one pharmacy only & prevent illegal multiple enrollment.

Wholesalers & Retailers can verify each others details for authenticity & accuracy alongwith License No & validity.

SMS to firm on Inspection Visit & Sample collection

Application can be submitted online.

Application Status can be tracked. SMS on demand can be activated

Ensure quick & effective recall of “Not of Standard Quality” medicines through mass messaging (SMS).

Entry of Self-audit report by business community

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Interstate Data Integration Via XLN

Online Interaction between Inter-state management cadres has enabled quick investigation action on declaration of substandard / banned batches.

Faster Prosecution &

Legal formalities

Efficient Tracking System

• Due to intra state registration, Pharmacists movement can be tracked.

Instant and Reliable verification of:

• Manufacturer

• Wholesaler

• C&F agent

• Stockist in other state-with License type & validity dates.

I.B/ Enforcement Monitoring

Linking of manufacturer’s Stockist /Distributor/ C&F agents in other states towards alerts

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Public Domain Features

Required Information SMS Format

SMS Batch No. & get QUALITY affirmation XLN BATXXXXX

SMS R.P Registration No. & get one’s location, name etc

XLN R.P GXXXXX

SMS License No. to get details of Licensee XLN LICGJ/XXXXX

SMS STD Code of City & Blood Group to get STOCK of Blood Group in all Blood Banks in that city

XLN BLB 265 A+

SMS Application No. to get the application status

XLN APPXXXXX

SMS to 9227500958

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Critical Indicators & Alerts

Over-due Samples & to-be-taken-up urgently

Registered Pharmacists who are working in more than 1 Firm & Location

Inspections due in coming fortnight

Inadequate Registered Pharmacists/ Competent Person

Samples which would-be-expiring soon

Inspections for Applications to be taken up urgently

SMS alert to dealers, 60 days prior to License expiry

Retailers without Pharmacist

Pendency of Sample Freezing by Lab Division Heads

Stage wise alerts registered time frame violations (C.C)

Forcing Visit Teams to put-in conscious notings

Delay on e-Files or ADC’s Final Action Pending

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Impact over the Years

2006 2007 2008 2009 2010 2011 2013

License Applications 7876 8512 8589 9682 10117 11272 12917

Disposed Applications 8922 6417 8120 9791 9676 10827 12564

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2000

4000

6000

8000

10000

12000

14000

Impact over the Years

Activity 2006 2007 2008 2009 2010 2011 2013

Sample Collection 3366 4012 4789 6012 6096 7218 8201

Samples Tested 3043 4122 4807 4918 6461 6792 7815

No. of Raids 6 4 15 15 6 22 34

Seized Value (in Millions) 2.36 0.0005 6.94 0.0016 4.451 24.6 1.412

License Applications 7876 8512 8589 9682 10117 11272 12917

Disposed Applications 8922 6417 8120 9791 9676 10827 12564

Disposal of Various Categories 2006 2013

Fresh Application Within 36 Days 10 Days

Renewals Applications Within 180 Days 30 Days

Other Applications Within 60 Days 15 Days

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Replication of XLN in other States

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Awards and Accolades - XLN

Govt. of Gujarat, GAD Award – 2012

C S I - 2012 IT Excellence (Health – Infra & Solutions), Kolkata

National e-GovernanceGold Award 2013, JAIPUR

e-INDIA Gold Award in Health Sector, Hyderabad, 2013

Selected for National Rapid Roll-Out Programme (12 States), 2013 by DeiTY, New Delhi

Skoch Order – of – Merit

for India's Best Governance Projects – 2014

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Pillars of e-Governance

• Experience

• Legal & Procedural knowledge

• Techno savvy attitude

• Pragmatic approach – Less paper

• GSWAN connectivity

• Hardware supports

• Fund for software

• Software developments

• Database Management

FDCA TeamGoG support

NIC

• Prompt acceptance of change by Circle offices

• Chemist Association’s positive response

• Applicants’ co-operation

Stake-holders

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Journey for ICT solutions continues ….

Web Portal Link

FDCA’s Web site http://gujhealth.gov.in/food_drug

Manufacturing License Software –

For Manufacturerhttp://idmla.guj.nic.in

Manufacturing License Software –

For FDCA Officershttp://dmla.guj.nic.in

Online Complaint Module http://gujhealth.gov.in/complaint

THANK YOU

Dr. H.G. Koshia , M.Pharm, Ph.D.

CommissionerFood & Drugs Control AdministrationGovernment of GujaratBlock No. 8, Dr. Jivraj Mehta Bhavan, Gandhinagar – 382010, Gujarat, IndiaPhone : +91-79-23253399

E-mail : [email protected]

[email protected]

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