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XenServer Storage Management and Troubleshooting Daniel Lazar Lead Escalation Engineer May 11, 2010

XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

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Page 1: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

XenServer Storage Management and TroubleshootingDaniel LazarLead Escalation EngineerMay 11, 2010

Page 2: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

• XenServer Storage Overview• Management and Monitoring • Troubleshooting and Diagnosing Common Storage Issues• Q & A

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Agenda

Page 3: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

XenServer Storage Overview

Page 4: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

• XenServer Storage Objects• SRs, VDIs, PBDs and VBDs

• Virtual Disk Data Formats• File-based VHD, LVM and StorageLink

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XenServer Storage Overview

Page 5: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

What is an SR (Shared Repository)?XenServer Storage Objects

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• Describes a particular storage target in which Virtual Disk Images (VDIs) are stored.

• Flexible—supports a wide variety of storage types.• Centralized—easier to manage, more reliable with a

XenServer pool.• Must be accessible to each XenServer host.

Page 6: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

VDIs, PBDs, VBDsXenServer Storage Objects

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• Virtual Disk Images are a storage abstraction that is presented to a VM.

• Physical Block Devices represent the interface between a physical server and an attached SR.

• Virtual Block Devices are connector objects that allow mappings between VDIs and VMs.

Page 7: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

PBD

PBD

PBD

SR

VDI

VDI

VDI VBD

VBD

VBDXenServer Host

XenServer Host

XenServer Host

Virtual Machine

Virtual Machine

XenServer Storage Objects

Page 8: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

File-based VHDVirtual Disk Data Formats

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• VM images are stored as thin-provisioned VHD format files on either a local non-shared file system (EXT type SR) or a shared NFS target (NFS type SR).

• What is VHD?• A Virtual Hard Disk (VHD) is a file formatted to be structurally identical to a

physical Hard Disk Drive.• Image Format Specification was created by Microsoft in June, 2005.

Page 9: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Logical Volume (LVM)-based VHDsVirtual Disk Data Formats

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• The default XenServer block device-based storage inserts a Logical Volume manager on a disk. VDIs are represented as volumes within the Volume manager.

• Introduced LVHD in XenServer 5.5• Enhances LVM for SRs• Hosts VHD files directly on LVM volumes• Adds Advanced Storage features like Fast Cloning and Snapshots• Fast and simple upgrade• Backwards compatible

Page 10: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

StorageLink (LUN per VDI)Virtual Disk Data Formats

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• LUNs are directly mapped to VMs as VDIs by SR types that provide an array-specific plug-in (NetApp, Equallogic or StorageLink type SRs). The array storage abstraction therefore matches the VDI storage abstraction for environments that manage storage provisioning at an array level.

Page 11: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

StorageLink ArchitectureVirtual Disk Data Formats

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• XenServer calls direct to Array API‘s to provision and adjust storage on demand.

• Fully leverages array hardware capabilities.• Virtual disk drives are individual LUNs.• High performance storage model.• Only the server running a VM connects to

the individual LUN(s) for that VM.• A special master server coordinates which

servers connect to which LUNs

Page 12: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

LVM vs. StorageLink

Storage Repository

LUN

LVM Volume Group

LVMLogicalVolume

LVMLogicalVolume

VHD header VHD header

XenServer 5.5 iSCSI / FC

LUN

Storage Repository

XenServer 5.5 iSCSI / FC +

LUN

VM Virtual Disk

Page 13: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Storage Management and Monitoring

Page 14: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

• Understanding how XenServer Perceives the Storage• Monitoring Storage• Protecting Your Data

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Management and Monitoring Overview

Page 15: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding the physical disk layoutManagement and Monitoring

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# fdisk –l # Lists the physical block devices on the hostDisk /dev/cciss/c0d0: 146.7 GB, 146778685440 bytes

255 heads, 32 sectors/track, 35132 cylinders

Units = cylinders of 8160 * 512 = 4177920 bytes

Device Boot Start End Blocks Id System

/dev/cciss/c0d0p1 * 1 981 4002464 83 Linux

/dev/cciss/c0d0p2 982 1962 4002480 83 Linux

/dev/cciss/c0d0p3 1963 35132 135333600 83 Linux

Denotes a SCSI block device locally attached to the system (HP RAID array in this case)

The first partition on the disk contains the boot information for the OS.

Page 16: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding the physical disk layout (continued)Management and Monitoring

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# fdisk –l # Continued outputDisk /dev/sda: 107.3 GB, 107374182400 bytes

255 heads, 63 sectors/track, 13054 cylinders

Units = cylinders of 16065 * 512 = 8225280 bytes

Disk /dev/sda doesn't contain a valid partition table

Implies a block device using the SCSI Generic (sg) driver. It is likely attached via a separate interface such as iSCSI or FC HBA

This disk is part of a Storage Repository using an LVM file system and therefore does not require a local partition table.

Page 17: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

# sg_map –x # Displays the mapping between Linux sg and regular SCSI devices

/dev/sg0 0 0 0 0 13

/dev/sg1 0 0 0 1 0 /dev/sda

/dev/sg2 0 0 0 2 0 /dev/sdb

/dev/sg3 1 0 0 0 13

/dev/sg4 1 0 0 1 0 /dev/sdc

/dev/sg5 1 0 0 2 0 /dev/sdd

Understanding the physical disk layout (continued)Management and Monitoring

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Host Number

Bus SCSI ID

LUN SCSI Type

Page 18: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding the physical disk layout (continued)Management and Monitoring

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# ll /dev/disk/by-id # List the attached block devices by SCSI ID.cciss-3600508b1001035373120202020200003 -> ../../cciss/c0d0

cciss-3600508b1001035373120202020200003-part1 -> ../../cciss/c0d0p1

cciss-3600508b1001035373120202020200003-part2 -> ../../cciss/c0d0p2

cciss-3600508b1001035373120202020200003-part3 -> ../../cciss/c0d0p3

scsi-360a98000503350642f4a553833616b57 -> ../../sda

Unique ID assigned by udev. It corresponds to individual block devices.

This SCSI device is mapped to /dev/sda

Page 19: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding the physical disk layout (continued)Management and Monitoring

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To identify a specific SR based on the SCSI ID,

compare /dev/disk/by-id with the SR in

XenCenter

Page 20: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

LVM-related commandsManagement and Monitoring

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# pvs # Lists physical volumesPV VG Fmt Attr PSize PFree

/dev/sda VG_XenStorage-40bbf542-b9d9-ffa1-6efe-aa9c56aadd95 lvm2 a- 99.99G 59.88G

# vgs # Lists volume groupsVG #PV #LV #SN Attr VSize VFree

VG_XenStorage-40bbf542-b9d9-ffa1-6efe-aa9c56aadd95 1 4 0 wz--n- 99.99G 59.88G

Linux sg device

LVM Volume Group stored on the physical volume. SR UUID

Page 21: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

LVM (continued)Management and Monitoring

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# lvs # Lists the logical volumesLV VG Attr LSize

VHD-c67a887f-3a1a-41f4-8d40-1b21f6307c4a VG_XenStor... -wi--- 24.00G

VHD-c9b919a7-b93b-49ea-abe5-00acb8240cf5 VG_XenStor... -wi-ao 8.00G

VHD-f3d26dde-254f-4d80-a3bb-d993e904bd63 VG_XenStor... -wi--- 24.00G

LV-e056f479-b0f3-49f3-bc5d-6c226657ae6c VG_XenStor... -wi-ao 10.00G

LV-ebdcad46-66d9-4020-baa1-0d5b6ac439c7 VG_XenStor... -wi-ao 24.00GRepresents Logical Volume containers for individual VDIs.

Tip: Type ‘lvm help’ for a complete list of LVM command options.

The ‘a’ and ‘o’ attributes indicate the LV is ‘active’ and ‘open’ implying it is attached to a running VM

Page 22: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding how the physical storage is represented as virtual objects in XenServer using the XenAPIManagement and Monitoring

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# xe sr-list type=lvmoiscsi params=name-label,uuid,VDIs,PBDs

# Lists the SRs configured for the poolname-label ( RW) : NetApp - iSCSI

uuid ( RO) : 40bbf542-b9d9-ffa1-6efe-aa9c56aadd95

VDIs (SRO) : f3d26dde-254f-4d80-a3bb-d993e904bd63; c67a887f-3a1a-41f4...

PBDs (SRO) : 27d05ffc-07d3-4f02-d265-3594a2179f8f

Note that the VDI UUID is the same as the logical volume ID. We will make a note of this UUID to refer back to.

Using the PBD UUID from this command output we will query for its characteristics in the next slide…

Page 23: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding how the physical storage is represented as virtual objects in XenServer using the XenAPI (continued)

Management and Monitoring

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# xe pbd-list uuid=27d0… params=uuid,sr-uuid,device-config,currently-attached

# List PBD paramsuuid ( RO) : 27d05ffc-07d3-4f02-d265-3594a2179f8f

sr-uuid ( RO): 40bbf542-b9d9-ffa1-6efe-aa9c56aadd95

device-config (MRO): port: 3260; SCSIid: 360a98000503350642f4a553833616b57; target: 10.12.45.10; targetIQN: iqn.1992-08.com.netapp:sn.135027806

currently-attached ( RO): true

‘device-config’ describes all the physical characteristics of the block device attached to this PBD. Note the SCSIid as referenced earlier from /dev/disk/by-id

Page 24: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding how the physical storage is represented as virtual objects in XenServer using the XenAPI (continued)

Management and Monitoring

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# xe vdi-list uuid=f3d26dde-254f-4d80-a3bb-… params=uuid,sr-uuid,vbd-uuids

# List VDI paramsuuid ( RO) : f3d26dde-254f-4d80-a3bb-d993e904bd63

sr-uuid ( RO): 40bbf542-b9d9-ffa1-6efe-aa9c56aadd95

vbd-uuids (SRO): 69afb055-3b52-57e3-63fa-d26b82a9b01d

This tells us what VBDs are attached to this VDI. We will use this UUID in the next slide to query for the VBD characteristics and determine which VM this disk is attached to.

Page 25: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Understanding how the physical storage is represented as virtual objects in XenServer using the XenAPI (continued)

Management and Monitoring

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# xe vbd-list uuid=69afb055-3b52-… params=uuid,vm-uuid,vm-name-label,vdi-uuid,mode

# List VBD paramsuuid ( RO) : 69afb055-3b52-57e3-63fa-d26b82a9b01d

vm-uuid ( RO): 2c3a0e82-3f96-eab8-4982-db33fdb3bd88

vm-name-label ( RO): Windows 7 Test

vdi-uuid ( RO): f3d26dde-254f-4d80-a3bb-d993e904bd63

mode ( RW): RW This tells us which VM (name and UUID) this VBD is attached to, and which VDI it is providing to the VM.

Tip: You can issue ‘xe help <command>’ to get syntax help for any ‘xe’ commands.

Page 26: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Fibre Channel LUN ZoningManagement and Monitoring

Since Enterprise SANs consolidate data from multiple servers and operating systems, many types of traffic and data are sent through the interface, whether it is fabric or the network.

With Fibre Channel, to ensure security and dedicated resources, an administrator creates zones and zone sets to restrict access to specified areas. A zone divides the fabric into groups of devices.

Zone sets are groups of zones. Each zone set represents different configurations that optimize the fabric for certain functions.

WWN - Each HBA has a unique World Wide Name (similar to an Ethernet MAC)

node WWN (WWNN) - can be shared by some or all ports of a deviceport WWN (WWPN) - necessarily unique to each port

Page 27: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Fibre Channel LUN Zoning

Xen1 Xen2 Xen3

Pool1 Pool2

FC Switch

Storage

FC Switch example

Page 28: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

iSCSI IsolationManagement and Monitoring

With iSCSI type storage a similar concept of isolation as fibre-channel zoning can be achieved by using IP subnets and, if required, VLANs.

IQN – Each storage interface (NIC or iSCSI HBA) has configured a unique iSCSI Qualified Name

Target IQN – Typically associated with the storage provider interfaceInitiator IQN – Configured on the client side, i.e. the device requesting access to the storage.

IQN format is standardized:iqn.yyyy-mm.{reversed domain name} (e.g. iqn.2001-04.com.acme:storage.tape.sys1.xyz)

Page 29: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Storage

iSCSI Isolation

Xen1 Xen2 Xen3

Pool1 Pool2

Network Switch

iSCSI Example

Page 30: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Monitoring XenServer Storage - AlertsManagement and Monitoring

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• XenServer will generate alerts for certain storage events: • Missing or duplicate IQNs configured• HA state file lost or inaccessible• PBD plug failure on server startup

• XenServer can be configured to send alert notifications via email too.

• See the XenServer Administrator’s Guide for more information about configuring alerts.

Page 31: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Monitoring XenServer Storage – CLI CommandsManagement and Monitoring

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# iostat –k # Reports basic I/O stats for devices and partitions avg-cpu: %user %nice %system %iowait %steal %idle

0.12 0.00 0.05 0.09 0.02 99.72

Device: tps kB_read/s kB_wrtn/s kB_read kB_wrtn

cciss/c0d0 4.05 0.52 32.11 164361 10156264

sda 0.11 1.38 1.79 437259 566151

Note: iostat is not a great performance indicator for shared storage devices because it is unaware of external bottlenecks, for example the network in the case of iSCSI.

Page 32: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Monitoring XenServer Storage – CLI CommandsManagement and Monitoring

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# hdparm –t /dev/<device> # Performs timed sequential reads/dev/cciss/c0d0:

Timing buffered disk reads: 286 MB in 3.00 seconds = 95.19 MB/sec

Has some limitations:• Does not measure non-sequential disk reads.• Does not measure disk write speed• May not be accurate with non-local storage devices since it is unaware of underlying bus architecture (iSCSI, FC, etc.)• Must be sampled repeatedly over time to get an accurate picture of I/O read performance.

Page 33: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Monitoring XenServer Storage – CLI CommandsManagement and Monitoring

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# dd if=<infile> of=<outfile> # Simple, common block device copy utility# dd if=/dev/<device> of=/dev/null

1998929+0 records in

1998929+0 records out

1023451648 bytes (1.0 GB) copied, 13.8456 seconds, 73.9 MB/s

WARNING: NEVER run dd specifying an active, running VHD as the outfile—it WILL destroy the VM container making it unreadable!!

if = ‘infile’, the source dd reads from.of = ‘outfile’, the target dd writes to.

Page 34: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Monitoring XenServer Storage – Additional TipsManagement and Monitoring

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• iSCSI storage throughput can usually be tied directly to network performance. If there is slow throughput for an iSCSI storage array, perform network diagnostics first!!

• Many SAN arrays have native logging and monitoring tools that can identify bottlenecks affecting storage performance.

• Refer to the Citrix Knowledge Base for best practices and known issues relating to storage performance.•http://support.citrix.com/article/CTX121634•http://support.citrix.com/article/CTX122806•http://support.citrix.com/article/CTX120737

Page 35: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

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• Can use xsconsole or the CLI.

• Makes the SR “portable”.

• Can be used as part of a Disaster Recovery solution, or, as part of regular maintenance of the environment.

• Can be scheduled within xsconsole.

Management and MonitoringProtecting Your Data – Backup VM Metadata

For more information relating to using XenServer as a Disaster Recovery solution, refer to the Citrix Knowledge Center:http://support.citrix.com/article/CTX117258http://support.citrix.com/article/CTX121099

Page 36: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Protecting Your Data – Exporting VMsManagement and Monitoring

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• Virtual machines can be exported directly out of XenServer into XVA files that contain a complete clone of the VM and all of its attached VDIs.

• Can be initiated via XenCenter or from the XenServer CLI.• VM must be offline (shutdown) during export process.• Since it backs up all the VM data it can take a very long time

depending on the size of the VM!

Page 37: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Protecting Your Data – Creating VM SnapshotsManagement and Monitoring

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• Snapshots create VDI clones of a VM that can be used for backup or quickly provisioned into new VMs or templates.

• XenServer supports two types in version 5.5• Regular – Supports all guest environments, including Linux• Quiesced – Takes advantage of Windows Volume Shadow Copy Service

(VSS). It requires the manual installation of in-guest components to enable.

Page 38: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Protecting Your Data – Creating VM Snapshots (continued)Management and Monitoring

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• New in XenServer 5.6!• Introduces snapshot “Revert”, a.k.a. “Checkpoint”.• Introduces a new snapshot mode: “Snapshot with disk and

memory”• XenCenter GUI enhanced for easier management of VM

snapshots and to support Checkpoint feature.

Page 39: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Protecting Your Data – Third-Party SolutionsManagement and Monitoring

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• There are also Third-Party backup options:• In-guest backups can be performed using any guest-supported solution (backup

agents running in Windows or Linux, for example).• Volume snapshots performed directly on the storage via StorageLink plugins

(for Dell and NetApp).• Backup solutions that plug into the XenAPI to capture VM data, or clone the

LVM data directly.

Page 40: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Troubleshooting and Diagnosing Common Storage Issues

Page 41: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Native Troubleshooting Tools – XenServer LogsTroubleshooting XenServer Storage

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• Always check the logs first! XenServer creates several logs that are useful for diagnosing storage problems• /var/log/messages # General messages and system related stuff• /var/log/xensource.log # Logging specific to XenAPI• /var/log/SMlog # Logging specific to XenServer storage manager

Often errors logged in any of these files can be searched for in the Citrix Knowledge Center for a solution. See http://support.citrix.com.

Page 42: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Native Troubleshooting Tools – XenAPI commandsTroubleshooting XenServer Storage

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• The XenAPI (xe) can be used to troubleshoot storage issues too• # xe sr-scan # Force XAPI to sync the database with local VDIs present in

the underlying substrate.• # xe sr-probe # Using device-config parameters you can probe a block device

for its characteristics, such as existing VM metadata and SR uuid.

• # xe pbd-plug/unplug # Manually plug or unplug a PBD for an SR. This can be useful when repairing an SR in XenCenter fails.

Page 43: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Native Troubleshooting Tools – VHD commandsTroubleshooting XenServer Storage

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• See and verify mount point of VHD SR• # /var/run/sr-mount/<SR UUID>

• “full provision” VHD SR• vhd-util• See http://support.citrix.com/article/CTX118842

• Check VHD architecture• # hexdump -vC <VDI-UUID>.vhd | less

Page 44: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Storage MultipathingTroubleshooting XenServer Storage

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• Ensure that multipathing is enabled if you have multiple paths zoned to the XenServer• Use ‘sg_map –x’ and check the host and bus IDs

• Problems if you do not enable multipath• I/O Errors• Decrease in performance• Introduce errors with SR.create

• What is multipath.conf vs multipath-enabled.conf• multipath.conf is symlink to multipath-enable.conf or multipath-disabled.conf

• DMP vs. MPP multipathing• http://support.citrix.com/article/ctx121364

Page 45: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

SAN DebuggingTroubleshooting XenServer Storage

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• Always start at the hardware adapter, use the Qlogic or Emulex CLI tools to verify the LUNs known to the adapter• For QLogic, run ‘scli’• For Emulex, run ‘hbanywhere’

• Use ‘xe sr-probe type=lvmohba’ to trigger a bus refresh

Page 46: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Troubleshooting XenServer Storage

• Unable to create SRs• Verify that XenServer can see the storage/LUN

•Use fdisk and /dev/disk/xxx• Verify that HBA can see the LUN

• Use the HBA CLI tools• Verify that iSCSI can login:

•# iscsiadm –m node –L all # Will force iscsid service to log into the storage array.

• Clearing the device mappings via CMD line• # echo 1 > /sys/class/scsi_devices/x:x:x:x/device/delete• Be extremely careful what device is being deleted!

• Clean up of orphaned VDIs, XC not displaying the right amount of free storage•If a logical volume has no corresponding VDI it can be deleted. Be extremely careful with this because if you delete a parent disk, then you lost all differentiated disks.

Additional Scenarios

Page 47: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

Questions? Comments?

Page 48: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video

TechEdge Survey, Video Postings & PPTs

• The TechEdge survey will be emailed out to end-user customers

• If you complete the survey, you will be entered to win a $250 Amazon gift card. The winner will be announced June 1st.

• View TechEdge videos & PPTs on the Knowledge Center by Monday, May17th http://support.citrix.com/techedge2010

Page 49: XenServer Storage Management and Troubleshooting,Xenserver,Techedge 2010,Presentation,Video