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www.novell.com
Novell’s Strategy for Instant MessagingNovell’s Strategy for Instant Messaging
Jason WilliamsProduct ManagerNovell, [email protected]
Kevin CrutchfieldSenior Software EngineerNovell, [email protected]
Vision…one NetA world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries
MissionTo solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world
Agenda
• What are you going to get? A client, a server and a whole bunch of useful
stuff
• The technical overview System architecture Client/server or peer-to-peer? Messaging and presence Services architecture
• What’s next? I know, I know; you want it and you want it now The future—“faster than light”
• Grilling the Product Manager That’s Q&A to you
Novell eDirectory™
Gro
up
Wis
e
®
NIM
S
™
Insta
nt
Messag
ing
Work
sp
ace
Novell
iFold
er
™
e-w
ork
Partn
er
Pro
du
cts
Standards/Web Services
Gro
up
Wis
e
®
NIM
S
™
Insta
nt
Messag
ing
Work
sp
ac
e
Novell
iFold
er
™
e-w
ork
Partn
er
Pro
du
cts
Novell Modular Collaboration Services
Enterprise Collaboratio
n
Standards Messaging
Instant Messaging
Team Collaboratio
nBPM …
Desk-basedworkers
Desklessworkers
Partners and
customers
Projectteams
Cross-org.processes
Did You Say “Instant Messaging”?
• That’s right; a Novell eDirectory™-enabled, behind the firewall, corporate-strength, centrally-managed, standards-based Instant Messaging system
Directly consumes eDirectory Runs on NetWare® and Windows servers (for now) Leverages IETF standards (SIP and SIMPLE
extensions)
• Designed for the corporate marketplace Is not designed to compete with consumer systems
like AOL, MSN, ICQ etc.
The Corporate IM World Today—Not for the Faint of Heart
• Anarchy (n)—a state of lawlessness and disorder
90+% of business Instant Messaging use is without sanction or controls
No security of IM Sessions No logging of IM sessions or content No wonder companies are looking for a better
solution
The Corporate IM World Today—Not for the Faint of Heart (cont.)
• Order (n)—freedom from disturbance; general tranquility
Novell aims to bring order to the world of corporate Instant Messaging
Good order is the foundation of all good things. —Burke
Centralized Control—Bringing Order to the Chaos
• What does the Administrator want? The ability to control who has access
to Instant Messaging• Enable or disable users
Granular controls for specifying who can see and/or communicate with whom• Allow all• Allow specified• Deny specified
Additional Administration Options
• And there’s more Automatically secure Instant Message sessions
• Got SSL? Centrally archive and manage message sessions
and content• Search central message archives, print/display/save
the results Centralized contact lists
• Create “buddy lists” for each policy• Contact lists appear in the client• User can add his own contacts to admin lists
Applying Controls
• Controls are applied by policy or individual user
Policy objects• Multiple policy objects can exist in a tree• Settings can be applied via policy or to individual user
objects• User object settings can override policy settings
• Administrators can set/lock individual settings Granular approach to settings
What About the Client?
• A new client designed from the ground up No external code (AOL etc.) Designed and built by Novell engineering
• Has the features users want Group conferences Save personal logs Text manipulation and highlighting Information display User search
Design Concepts—NOT the Finished Article
What Are the Alternatives?
• GWPop from The Messaging Architects™ is here and now
GroupWise AND eDirectory integration Instant Messaging and Conferencing Remote control Security Voice Messaging
• Go see them in the one Net Solutions lab
How Does It Work Then?
Architectural Overview of an Instant Messaging System
clien
t acce
ss an
dp
rese
nta
tion
serv
ices
exte
rnal co
nn
ectio
n se
rvice
s
Applicationintegration
interfaces and tools
Directory andsecurityservices
Management andadministration
services
Peer-to-Peer Architecture—Typically Used in Consumer IM Systems
Messages
Messages
Messages
Messages Presenceand Status
Presenceand Status
Client/Server Architecture—Better for Corporate Customers
Messages, Presenceand Status
Messages, Presenceand Status
Messages, Presenceand Status
Messages, Presenceand Status Security
ArchivingControls
Clie
nt a
ccess a
nd
pre
senta
tion se
rvice
s
Exte
rnal p
rese
nce
connectio
n se
rvice
s
Applicationintegration
interfaces and tools
Directory andsecurityservices
Management andadministration
services
Client
Presenceuser agent
Messaginguser agent
Presenceentity
Presencewatcher
AccountsInterest profilesContact listsPresence/statusAccess control lists
DirectoryDirectory
Presence Service Architecture
Messaging Service Architecture
Clie
nt a
ccess a
nd
pre
senta
tion se
rvice
s
Exte
rnal p
rese
nce
connectio
n se
rvice
s
Client
Presenceuser agent
Messaginguser agent
AccountsInterest profilesContact listsPresence/statusAccess control lists
DirectoryDirectoryApplicationintegration
interfaces and tools
Directory andsecurityservices
Management andadministration
services
Exte
rnal co
nnectio
n se
rvice
s
Applicationintegration
interfaces and tools
Directory andsecurityservices
Management and
administrationservices
AccountsInterest profilesDevice configurationsContact listsPresence/statusAccess control lists
DirectoryDirectory
Browserwith no internal
user agents Desktopclient
with internaluser agents
Handheld browserwith no internal
user agents
Handheldclient
with internaluser agents
Serv
er-sid
e a
ccess a
nd
pre
senta
tion se
rvice
s
Client Access and Presentation Service Architecture
The Future…
What’s Next for Novell?
• Put your shades on, the future’s bright Under consideration for “Tachyon*”
• More features– Client branding, conference rooms, 3rd party integration– Enhanced integration with GroupWise and NIMS
• Developer support– Client and server API sets officially released– SDK available
• Different connections/clients– Browser client, wireless clients, PDA clients, Mac client(?)
• Interoperability with other IM systems– AOL and MSN, top priority; ICQ and Yahoo! Messenger
next
*Tachyon (n)—A hypothetical particle that has a speed in excess of the speed of light
Q2 ‘02 Q3 ‘02 Q4 ‘02 Q1 ‘03 Q2 ‘03
Instant Messaging
Okay, Okay—The RoadmapProduct Family Time Line... (Calendar Quarters)
Q3 ‘03 Q4 ‘03
Dec
“Quasar” 1.0 FCS
“Quasar” 1.0 Closed Beta
Jul
Q1 ‘04
Beta Date
FCS Date
Target (approx) FCS Date
Electronic Release
Developer Kit
International Release
NT release
Linux release
Other release
“Tachyon”1.1 Beta
July
“Tachyon” 1.1 FCS
Oct
Dates Subject to Change
How to Get Your Hands on It
• As a bundle with GroupWise “Hawthorn” That’s right, the latest and greatest from Novell
Collaboration Services in one place at one time
• As an add-on for NIMS™
Novell Internet Messaging System™ users can add it to their system, too
• As a separate product Don’t have GroupWise or NIMS? No problem
The Obligatory Summary Slide
• It’s Instant Messaging from Novell Based on and living in the directory (all 300+
million users of it) Utilizes open standards Runs cross platform Has all the security and controls desired by today’s
organizations
• Works with, but does not require, GroupWise Client integration is there for GroupWise users, but
all you need is directory if you don’t have GroupWise