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Stimulating change through ICT

2 March, 2007

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Agenda

• ICT for development (ICT4D)• Profile IICD• Facts & figures• Approach• Examples of work on the ground• Impact • Building on expertise• Partnerships• Challenges for the future

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Why ICT for development?

• Lack of information and modern communication tools is an obstacle for improving livelihoods and ‘prevents’ the improvement of basic facilities like education, health care, government services

• Economic need for developing countries to participate in the digital revolution

ACLO, Bolivia

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Profile IICD

• Independent non-profit organisation specialised in ICT for development founded by the Ministry of Foreign Affairs (1996)

• Currently involved in Bolivia, Burkina Faso, Ecuador, Ghana, Jamaica, Mali, Tanzania, Uganda and Zambia

• Focussing on livelihoods (agriculture), education, health, governance and environment

• Financially supported by DGIS, DFID, SDC, Cordaid, Hivos and PSO

Man. Director

PF & CS CP IP

BoTBoTIAB

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Residence

• Head office in The Hague (The Netherlands) • 33 staff members

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Mission

IICD assists people in developing countries to create practical and sustainable solutions that connect people and enable them to benefit from ICT to improve their livelihoods and quality of life

Compared to others IICD differentiates itself from other organisations in the field of ICT4D through its holistic approach and business-like attitude towards local partners

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Goals

IICD’s mission is supported by the following goals:

• Empowering local organisations and stakeholders to make effective use of ICT on their own terms

• Catalysing lessons learned and sharing knowledge on the use of ICT in a development context

Trade and tourism policy makers ,

Uganda

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Objectives

• To make local partners aware of the possibilities of modern and traditional media to alleviate poverty and to realise sustainable development on their own terms.

• To embed ICT as a tool for sustainable development within organisations and in policies on a national or sector level.

• To stimulate knowledge and information exchange on ICT and sustainable development on a local and international level.

• To replicate and expand successful ICT-enabled development projects

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Approach

• Country programmes; – Roundtable workshops

(needs analysis & awareness)– Seed funds– Capacity building– Monitoring & evaluation – Advocacy & lobbying (through local networks)– Policy making (through local networks)

• Knowledge sharing & expertise building;– Harvesting and dissemination of experiences– Research– Knowledge sharing on an international level

Roundtable workshop, Uganda

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Work on the ground: ICT and livelihoods

• Access to market price information• Improving market / sales potential• Knowledge on new products and processes

Camari, EcuadorSongTaaba Women, Burkina Faso

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Work on the ground: ICT and education

• Increase access to education• Improve curriculum• Teaching new (ICT) skills• Dissemination of study material

Global Teenager Project, Bolivia TanEdu, Tanzania

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Work on the ground: ICT and health

• Exchange of medical knowledge• Medical administration (patients’ records)

Kinondoni, Tanzania

IKON, Mali

HMIS, Uganda IKON, Mali

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Work on the ground: ICT and governance

• Access to public services (transparency)

• Information (democratisation)

• Exchange of information (decision making)

Kinondoni, TanzaniaDistrictnet, UgandaCIDOB, Bolivia Kinondoni, Tanzania

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Projects per sector

EducationEnvironmentHealthGovernanceLivelihoods

52%

27%

12%

7%

2%

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Building on expertise

• Impact studies– Bolivia, livelihoods, education

• Publications on themes – Rural access, policy processes

• iConnect series and ebulletin

• Cross Country Learning Events

• Online knowledge sharing– Dgroup, iConnect

• Capacity development

• Public events for awareness raising– Fill the Gap

CIDOB, Bolivia Kinondoni, TanzaniaDistrictnet, UgandaKinondoni, Tanzania

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Results (December 2006)

• 130 projects supported by IICD– Livelihoods (52%), education (27%), governance (12%),

health (7%), environment (2%)

– 30% of projects continue independently

– 10% of projects closed

– Global Teenager Project replicated in 35 countries

• 250.000 direct end-users and 2.5 million indirect end-users

• More than 5,000 people trained

• 11 policy processes; 2 on a national and 9 on sector level

• 10 national and regional ICT for development networks

• approx. 50 publications, research and impact studies. 400 Dgroups (incl. GTP)

Monitoring & evaluation, Burkna Faso Focus group meeting, Ecuador

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Impact of our work (Dec 2006)

• 70% of end-users live in rural areas

• Increased awareness of added value of ICT within 3 years in all sectors. ‘Empowerment’ equally strong in all sectors (app. 50%)

• Economic impact -better position to negotiate- in livelihoods has improved, but still below expectations (29%)

• Organisational impact strongest in education (quality of educational material, curriculum and access to education), followed by governance (transparency, decision making and democratisation)

• Satisfaction of partners in governance largest

• Connectivity main obstacle for not achieving project goals

Connectivity solutions, Ghana

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Enabling partners

• Public sector: financial

investment in socio-economic

development – e.g. DGIS, DFID, SDC, CIDA, Danida

• Non-profit sector: knowledge sharing and joint ventures (network of grassroots based organisations)– e.g. Hivos, Cordaid, Oneworld, Bellanet, SchoolNet Africa

• Private sector: ICT expertise and resources – e.g. Cap Gemini, Manobi, Inter Access

Telecentre, GhanaMarc Koning, Inter Access

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Public-private partnerships

• Focussed on knowledge sharing (innovation)• Fundraising

Successful partnerships:• Inter Access (governance)

• Manobi (mobile telecommunications)

• Cap Gemini (health)

• KPN (education)

• Ordina (open source software)

Cobit workshop, West-Africa

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Challenges for the future

• Improve connectivity

• More up-scaling and replicating

• Making local partners more sustainable (funding)

• Entering new (public-private) partnerships

• Keeping ICT on the development agenda

APCOB, Bolivia

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“The impact of ICT is comparable to the impact of alphabetisation: who misses this boot will be left stranded”.Veerle Sas,

consultant Inter Access

Veerle Sas

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Additional slides on different topics

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Monitoring & Evaluation

Collection and analysis of evaluation results on effectiveness of IICD and the development impact on end users. Goal:

Tools: online M&E system, Focus Group Meetings, evaluation reports, etc.

Highlights in 2006:• 12 Focus Group Meetings• 9 country evaluation reports • 2 Output-to-Purpose Reviews (projects)• 12,000 questionnaires filled out in total

Burkina Faso

Ecuador

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Capacity Development

Developing individuals skills and competencesas well as organisational, sector and national skills to facilitate ICT for development initiatives and to support participation and ownership.

Tools: training activities and institutional support.

Highlights in 2006:• 8 Train-the-trainer programmes • 36 Technical Update seminars • 4 Lifelong Learning Skills workshops • 65 On-the-Job training workshops

Training, Mali

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National ICT4D Networks

In each country National ICT4D Networks share knowledge, facilitate learningand raise awareness on ICT for development.

Tools: face-to-face meetings, websites, newsletters, e-discussions, events, etc.

Highlights 2006:• 10 knowledge sharing networks active• 100 knowledge sharing events organised• 10 local ICT4D websites operational• 70 ICT4D newsletters published• 11 online communities • 2 research projects• participation in 6 national ICT policies Cobit workshop, West-Africa

Burkina NTIC meeting

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Roundtable process

Bringing local partners together to develop andimplement their own ICT projects and policies bymaking a sector scan and analysing needs togetherwith local partners.

Tools: Roundtable workshop, project formulation, capacity development

Highlights 2006:• 3 Roundtable workshops (education, health, xxx) • 30 projects formulated• 18 projects started implementation

Roundtable, Bolivia

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Civil society

Public sector

Private sector

Financial investment to enable an environment that allows for experimentation and human development

Social investmentto promote more humane and equitable conditions

Product investmentto bring new innovations to market

Academic and scientific community

Knowledge investment to expand human capacity and understanding

Partnerships

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Global Teenager project

• Stimulate ‘cross-cultural understanding’ by exchanging information and knowledge via e-mail and internet

• A ‘new’ way of learning which can be integrated in the existing curriculum of schools

• Use of ‘Learning Circles’ about topics such as globalisation, HIV/Aids, human rights and culture

Global Teenager in 2006:• 32 countries world wide• 262 classes• 6.600 students• Content in English, French, Spanish• Supported by KPN and

Anne Frank Foundation Global Teenager Project

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Project life cycle

Identification Formulation Implementation

Capacity Development

Knowledge Sharing

ICT Networks Roundtable Workshop

Learning - Monitoring & Evaluation

Independent continuation

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Seven Guiding Principles

• Capacity development • Multi-stakeholder involvement• Partnerships• Local ownership• Demand-responsiveness• Learning by doing• Gender equality

Roundtable workshop, Uganda