WWW.COACS.COM Overview of M i Databank A medicines enquiry
management system from CoAcS Ltd
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WWW.COACS.COM What is M i Databank? M i Databank is a software
application that enables hospitals to effectively manage their
medicines information enquiries. M i Databank: is robust, used in
many countries and scenarios more than 230 MI centres in UK alone
enables consistency of answer with audit accountability includes an
Admin module to maintain system parameters creates customisable
enquiry management reports
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WWW.COACS.COM What M i Databank does For everyday users, M i
Databank: provides access based on user role and experience with a
Helper panel, MI authorisation & escalation stores enquiry and
enquirer details also ADRs and projects displays what reference
sources are available locally builds a centralised and shared
resource including previous answers and FAQs features extensive
search and reporting features
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WWW.COACS.COM Work In Progress Most open enquiries are found in
the In Progress area. They may pass through other stages before
completion. Filter and display options.
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WWW.COACS.COM Enquiry Input Customisable Helper panel assists
inexperienced users. Input form stores Enquirer Name, Contact and
Enquiry details etc. Categories and keywords used.
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WWW.COACS.COM Drug Selection Drugs are selected from a
dictionary for consistency. DM+D provides three levels of selection
Virtual Drug, Virtual Product and Actual Product.
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WWW.COACS.COM MI Research Using Categories and Keywords,
MiDatabank automatically searches FAQs and past enquiries which can
be referenced in the MI Answer.
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WWW.COACS.COM MI Research Links Other Sources can be researched
using Standard Search Patterns associated with enquiry
Categories.
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WWW.COACS.COM MI Research all sources Further research sources
include Paper, electronic / online or personal Advice /
knowledge.
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WWW.COACS.COM MI Answer The selected knowledge or research
items are listed here. The Simple View provides space for research
notes and the outcome...
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WWW.COACS.COM MI Answer / reply... whilst the Page View option
helps users to create a letter or email attachment / content using
templates and Special Field inserts.
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WWW.COACS.COM Completion Before an enquiry can be completed,
MiDatabank checks that mandatory fields have been completed these
are required for audit and reporting.
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WWW.COACS.COM Searching General and Advanced searching (using
dates, categories and fields) enable users to find previous
enquiries that may help answer their current enquiry.
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WWW.COACS.COM Reports There are three Reporter tabs. Each one
provides statistical information based upon dates and selected
field values.
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WWW.COACS.COM Report listings Other Reports provide detailed
listings for any selected Categories and fields.
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WWW.COACS.COM ADRs ADRs details are recorded using additional
fields in the ADR Input tab that is made available. Additional ADR
tabs include Reactions, Suspect Drugs and electronic Regulatory
Authority submission checks.
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WWW.COACS.COM Electronic Yellow Card Reports The form can be
viewed before being sent electronically direct to the regulatory
authorities.
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WWW.COACS.COM Admin Module The blue tabs are for global
settings; the white ones for local selections. The Admin module
controls the user access, resources and contacts available (and
more) for each site.
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WWW.COACS.COM Admin User Profile The User profile form defines
what areas each individual user can access and what permissions
they have.
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WWW.COACS.COM Contact us... For more information about M i
Databank, please look at our dedicated website www.midatabank.com
www.midatabank.com Or email us at [email protected] Prices, demo
system access and site demonstrations available