2014 ANNUAL UPDATE

Celebrating 25 Years of Connecting Maryland Business to International Opportunities

100%INCREASE IN MEMBERSHIP

REVENUE SINCE 2005

WTCI AT 25

INCREASE IN VISITORS

62% Staff members with advanced degrees

87%Membership

RetentionLast Year

1989

2014

50%

24%

1500+Attendees at

events in 2014

420 International Travel & Intelligence packages sent in 2014

Strategic Brief Subscribers

2600

7000 Visitors

FROM 176 COUNTRIES

87% INCREASEin revenue from 2005

MEMBERSHIP

SERVICES

STATE FUNDING AS % OF REVENUES

PROFESSIONAL EXCHANGES

EDUCATION

24Student interns em-ployed in 2014

HIRE!

2005 | 179 Visitors 2014 | 746 Visitors

3 17%

3WTCI Annual Report 2014

Deborah KieltyA WORD FROM THE PRESIDENT

President and Executive DirectorTwenty five years ago when the World Trade Center Institute (WTCI) first opened its doors, international represented a new opportunity for most companies. Over time, our world got smaller as supply chains and network communications connected the globe. Today, international business is on the radar for most Maryland businesses and represents a significant growth area.

Although we live in a global economy, the challenges for international business leaders are real, including increased competition and a constantly changing international business landscape. It is for this reason that organizations like WTCI are more important than ever. Through the services and connections WTCI offers, we have been able to help countless companies enter and excel in international markets and grow their businesses.

I have had the privilege of leading WTCI for more than half of its existence, and in that time many things have changed. However, our core mission of educating and connecting Maryland to the world has never faltered. Reflecting on 25 years of service to the region’s international community grants us the perfect opportunity to thank WTCI’s many stakeholders. It is only with the help and support of our founders, board of directors, members, premier partners, interns, and staff - both past and present, that we are able to be successful.

As I look to the future, I am energized by the challenges and opportunities before us. We have new ideas and initiatives in the pipeline that will provide new value to our members to help them compete in the constantly changing international marketplace. WTCI will continue to build on core values that have guided us for the last 25 years, while embracing the changes necessary to remain the region’s largest and most dynamic international business network.

Here’s to another 25 years of Maryland international business growth and successful global partnerships!

Deb Kielty | Executive Director, World Trade Center Institute

Twenty five years ago Harold Adams and William Donald Schaefer had a vision to

help put Maryland businesses on the international map. Maryland was a state in

transition and it needed an organization to help area business leaders capitalize on

international trade opportunities. Governor Schaefer looked to inject new energy

into the State’s international programs and came to the conclusion that a public-

private partnership would be the most effective route. Drawing inspiration from

a visit to the World Trade Center Institute in Taiwan where Schaefer told Harold

Adams “I want one”, the World Trade Center Institute in Baltimore was born.

The initial goals of WTCI were to increase the international competence of Maryland’s

businesses and citizens, promote international trade, develop commercial

relationships through the on-going and future Sister State and Sister City programs,

and to foster internationalism in school curricula. After a decade, it became clear

that WTCI’s operating model needed to be addressed. Public funding was not a

guarantee, and if WTCI was going to survive, it would have to do so by providing

additional value to the private sector. WTCI would need to re-examine its scope and

focus on delivering more value to businesses.

In the ensuing years, WTCI launched several international business series,

networking events, and a range of valuable international business services. WTCI’s

new programs helped triple WTCI memberships, double event attendance, and

expand services across Maryland. Today WTCI is the largest international business

25 Celebrating

Years of

International Business

5WTCI Annual Report 2014

“My company was able to expand in over 30 countries

thanks to the networking opportunities and personal

introductions the WTCI Baltimore has given my team

over the years.”

- Tom JarboePresident

Kieyos

networking organization in the Mid-Atlantic region. Most of our events are now at

capacity and the growth in event sponsorship and record membership renewals is a

testament to the value WTCI is providing the business community. Our Professional

Exchanges Program has grown from hosting fewer than 200 international visitors in

1999 to over 750 visitors this past year. We have added popular new services such as

the Country and Travel Intelligence Package and Daily Global Intelligence Briefs, and

forged new partnerships with organizations such as the World Bank, U.S. Global Ties,

USAID and the U.S. Department of State.

The future for WTCI looks bright with new member service offerings and events on

the horizon. In the challenging economic environment in which we find ourselves,

we know that the success of our organization is built on serving our members with

excellence. We look forward to the future of working with regional companies doing

international business and to the challenge of always looking for new ways to bring

value to our members.

LET WTCI CONNECT YOU With a wide range of services, we have everything you need to take your

business to the next level.

International Network Connections: The core of WTCI’s

mission is to make international connections. Whether you

need an introduction to a potential client at an event or would

like to meet with an embassy diplomat, WTCI can help you

make key connections that help your business grow. We have

worked with thousands of regional businesses, embassies,

governments, and universities throughout the region.

World Bank Procurement Opportunities: As the Mid-Atlantic

Region Private Sector Liaison Officer (PSLO) for the World

Bank, we can help our members take advantage of World Bank

opportunities across the globe, or we can put you in touch with

one of the 150 other PSLOs located around the world.

International Member Services: Everyday more than 2600 of

our members receive the Global Intelligence Brief; an in-depth

report and analysis of major world events that affect global

commerce. When travelling abroad, our members can request a

Country and Travel Intelligence Package. This package contains

important information about any country in the world including

State Department Travel Advisories, currency information,

diplomatic contacts, political and economic information and

more. If you would like to request a Country Travel and Intelligence

Package or Global Intelligence Brief, please contact Julie@wtci.org.

Visibility Services: One of most valuable things about WTCI is

the strength and breadth of our network. We enjoy highlighting

and promoting our members and premier partners because

their accomplishments reflect well on our network. Our quarterly

“Members on the Move” newsletter and Member Roundtable on

our website show the latest news from our members. Our Premier

Partners listing can be found on our website and at all of our events.

In addition, we look for opportunities to allow our members to

share their knowledge and international experiences with our

network. For example at Taste of Business in the Gulf Region, Ayers

Saint Gross shared their experience working on the Atturaif project

in Saudi Arabia.

7WTCI Annual Report 2014

WTCI EVENTSWTCI’s global events remain one of our most successful means to connect and educate the

business community. We are now serving twice the number of attendees as we did eleven

years ago and continue to diversify our various program components.

Maryland International Business Leadership Awards

An event featuring top business executives at Maryland’s largest celebration of international

leaders with global reach offering a chance to gain perspective, new insights, and possibilities

for your firm.

Maryland Women Spanning the Globe

A day long leadership conference for women to network and glean insights from other

women in global leadership positions.

Embassy Night

A VIP dinner bringing together key decision makers, high-level executives, and embassy

diplomats. This event honors top country and company connections while offering a chance

to showcase your company and connect with influential diplomats and regional VIPs.

Anniversary Wine Tasting & State of the Ports

Our celebratory event highlighting Maryland companies on the move, sampling and

learning about fine wines from across the globe, getting the inside scoop on air, sea, and

port transportation directly from Maryland’s Secretary of Transportation, and enjoying

networking, raffles and more!

Member Series

Inside Series | Tour one of Maryland’s premier international manufacturers

Taste of Business Series | Featuring a specific international market’s food, flavor and fun

Presidents’ Series | Featuring an International Leadership Award winners in an intimate

international luncheon forum

Passport Series | Learn about WTCI’s international connections, services and events

WTCI’s Professional Exchanges Program (PEP) helps

Maryland build international connections that strengthen

global awareness and help build a globally educated

community. Past visitors and Maryland resources have

fostered engagement much further than a basic dialog.

Success stories such as Baltimore based Taharka Brothers’

effort to create a direct trade relationship in Haiti and

Tawakkol Karman, a Yemeni Noble Peace Prize awardee

who is also an International Visitor Leadership Program

alumna, exemplify the importance of exchanges. Another

example is that of the rekindled Sister City relationship

with Estonia’s city of Viljandi and Cumberland that began

when eight Estonian Mayors visited in 2011 to meet with

the mayors of Cumberland, Grantsville, Oakland, Salisbury

and Rockville. These are just a few examples of how PEP

has engaged international affairs and cooperation with

peoples of all nations. At WTCI, we continue to build

on our distinguished programs including additional

initiatives such as the upcoming Fulbright Visiting Scholar

enrichment seminar that will take place in March of 2015.

The utmost vital engine of WTCI’s Professional Exchanges

Program is the dedicated community of volunteers

that consist of professional resources and dinner and

homestay hosts. These volunteers are a vital part of our

efforts to build global collaborations. Their openness to

share and willingness to learn is respected and treasured

and allows international visitors to return to their home

PROFESSIONAL EXCHANGES PROGRAM

9WTCI Annual Report 2014

PROFESSIONAL EXCHANGES PROGRAM This was an extremely valuable experience for us as an agency and serves to

broaden our perspectives and enriches our professional expertise. I sincerely

request that you continue to facilitate the connection of our agency with the

foreign delegations that participate in this program.

“”- Sergeant Chad Garnes, Montgomery County Police,

Hosted Delegation from Bangladesh, September 2014

countries with best practices and best memories to share.

The visitors often become a catalyst for strengthening

and developing change in their organizations, businesses,

or governments. As we celebrate WTCI’s 25 years, we

would like to recognize the contributions of thousands

of Maryland citizen diplomats who shared a meal or a

discussion!

If you would like to learn how to get involved with

WTCI’s Professional Exchange Program, reach out

to Janine Branch,

T: (410) 576-0022 ext. 108, or Janine@wtci.org .

Harold Adams | President, HLA LLC

Dominick Murray | Secretary, MD Dept of Bus & Economic Dev

Wil Sirota | Partner, Duane Morris

John Graham | Managing Director, Sullivan Cove Consultants

James Albrecht | Group VP, McCormick (RET)

John Belcher | Chairman & CEO, System Enterprise Solutions

Peter Bowe | President, Ellicott Dredges, LLC

Mitch Butta | Director ES, Int’l Operations, Northrop Grumman

Daniel Canzoniero | President & Owner, GAMSE Lithography

Carol Dalton | Senior VP National Division, M&T Bank

Augusto Failde | Principal, MOOCs University

Bob Ferguson | VP & General Manager, BD Diagnostic Systems

Jerry Garland | Senior VP, TESSCO Technologies

Earl (Buddy) Hance | Secretary, MD Department of Agriculture

Kelly Hardy | Partner, DLA Piper

William “Brit” Kirwan | Chancellor, University System of MD

Leslie Mancuso | CEO, Jhpiego

Sanjeev Mathur | Senior Director of Fin. Planning, Under Armour

Brant Matthews | VP Global Strategic Procurement, McCormick

Scott Menzies | President, The Terminal Corporation

Cleaveland Miller | Principal, Semmes, Bowen & Semmes P.C.

Steve Phillips | President & CEO, Phillips Foods

Marc Pritchard | Global Marketing Officer, Procter & Gamble

Henry Rosenberg | Chairman, Rosemore Inc.

Todd Ruppert | Founder & CEO, RUPPERT International

Jeffrey Samet | Managing Director, Cassidy Turley

Robert Sapitowicz | VP, Strategy & BD, Rockwell Collins

Jim Smith | Secretary, MD Department of Transportation

Joe Thomson | Owner, Winbak Farm

Sylvia Toense | VP, Global Investment Marketing, T. Rowe Price

Jim Wheeler | President, Ayers Saint Gross

Ex Officio

Martin O’Malley | Governor, State of Maryland

James White | Executive Director, Maryland Port Administration

WTCI BOARD OF DIRECTORS

11WTCI Annual Report 2014

“Our company, United World Technologies, is three and a half years old and during this time we have received amazing support from WTCI staff even when we were not members of the organization. We were introduced to new potential companies, partners, updates on upcoming events, promotion of our services. This support was invaluable to our new company. We feel that we always have loyal support at WTCI.”

Paula KippermanCOOUnited World Technologies, LLC

We have had an incredible experience working with the WTCI team and especially Deb Kielty, who is a valued member of Jhpiego’s Board of Advisors. Knowledgeable, driven, dedicated, and visionary are just a few of the adjectives that come to mind when I think about the WTCI team.

Leslie MancusoPresident and CEO

“”

“The Maryland Port Administration has worked very closely with the World Trade Center Institute on programs including the State of the Ports and Embassy Day. Our collaborative working relationship over the years has been extremely beneficial in helping to develop international business opportunities as well as opportunities to sustain and grow jobs. We look forward to a continued productive partnership with WTCI!”

James J. WhiteExecutive Director Maryland Port Administration

See what our members are saying about WTCI

25 YEARS OF POSITIVE INFLUENCES TO LEADERS IN THE REGION

“The World Trade Center Institute has been an ongoing source of business intelligence, superior networking opportunities and forward thinking ideas on how to grow a business in the global arena. Well run organization of inspired individuals who care about the members and the mission.”

Robert Sapitowicz Vice President / Strategy and Business Development

The WTCI has been the premier in-

ternational organization in Mary-

land and the Mid-Atlantic for more

than two decades. As a strong partner with DBED, the WTCI plays a critical role in nurturing and pro-moting Maryland's global presence with numerous programs and ac-tivities that strengthen Maryland's business community.

Robert L. WalkerDeputy Secretary

“Working with the professional staff at WTCI has provided me and the membership of the Baltimore Washington Corridor Chamber with introductions to leaders and business owners from across the globe. Whether talking to a trade mission from Russia, a delegation from Kazakhstan, Serbia, or elsewhere in the world, WTCI has broadened my perspective, expanded my understanding of people groups and cultures and provided linkages that I would have never had otherwise.”

H. Walter TownshendPresident & CEO

“T. Rowe Price has been an active partner with WTCI for many years. One specific event that I am especially proud of is our Women’s Roundtable sponsorship of the WTCI Women’s Global Leadership event. It was so energizing to see over 300 women together in one location learning and sharing on the topic of global business. We send a few women each year and they develop great new contacts, learn a lot and have some fun too. WTCI has done an outstanding job of increasing the quality of the event each year – very impressive!”

Sylvia ToenseVice President, Head of Global Investment Services Marketing

See what our members are saying about WTCI

25 YEARS OF POSITIVE INFLUENCES TO LEADERS IN THE REGION

13WTCI Annual Report 2014

Premier Partners We have a diverse member base ranging from small to large

corporations with new members constantly joining our network

WTCI was quite helpful to us in numerous ways as we built out of T. Rowe Price’s global footprint. I made important contacts at the Embassy Nights over the years that assisted us in specific countries. The leadership and staff at WTCI are absolutely first rate. They are also customer centric and knowledgeable.

- Todd Ruppert | CEO RUPPERT International”“

2014 | New Members Beacon EnvironmentalCiti AZ PromoAssociation of Maryland PilotsBBVA Compass Euler HermesPurolatorMondragon Lingua HSBC Bank Prometric Fraley & SchillingDays Inn TD BankHGA ArchitectsFDA Imports Golden Opportunity LearningHome Health Connection Under ArmourUnited World TechnologiesUniversity Center

Department of Economic DevelopmentSMARTmontgomery.com

WTCI PREMIER & PLATINUM PARTNERS

Baltimore-Inner Harbor

Your sourcing and procurement department since 1983

BEACONENVIRONMENTALS E R V I C E S , I N C .

HOME HEALTH CONNECTION, INC.

Deborah Kielty - President and Executive Director

Deb celebrated her 13th anniversary at WTCI this year, following a 20 year career at P&G where she traveled

to 50+ countries. As Vice Chair of the P&G Alumni Network she chairs the Grants Committee connecting

35,000+ P&G Alumni members across the globe. With degrees from Thunderbird and U.C. Santa Barbara,

Deb speaks several languages and serves on the boards of Maryland Families with Children from China,

Jhpiego Advisory Council, Christ Church Foundation and others. Deb has two girls ages 12 and 15.

Julie Graham - Sr. Director, Operations and Client Services

Julie Graham joined WTCI in May 2004 and is responsible for operations and client services in addition

to being the Private Sector Liaison Officer for the World Bank. Julie holds her MBA from the University of

Baltimore and her B.S. in Business Administration from Stephen F. Austin State University, Texas. As a native

of France, Julie speaks fluent French as well as some Spanish, and has traveled extensively through Europe.

Julie is the proud mother of a two year old boy.

Eddie Resende - Sr. Director, Strategic Planning & Business Development

Eddie joined WTCI in May 2007 with prior experience from TESSCO Technologies. Eddie was born in Brazil

and is fluent in Portuguese. He obtained a BS degree in Business Administration from Towson University.

Eddie is an avid soccer fan and was awarded an All-American title from Essex Community College. In

addition, he enjoys reading books, traveling and cooking.

Nina Bankova - Director, Professional Exchanges, Strategy and Business Development

Nina joined WTCI in 2006 after earning her BS in Economics from Towson University. She recently received

her MS in Applied Economics from Johns Hopkins University. Nina likes to volunteer her time for community

and international causes and also teaches Economics at Towson University. She enjoys skiing and traveling.

WE ARE WTCI

15WTCI Annual Report 2014

Daniel Pangaribuan - Director, Finance and IT

Daniel joined WTCI in 2007 with previous experience at Dun & Bradstreet. Daniel graduated from Trisakti

University in Indonesia and received an MBA in Finance from the University of New Haven-Connecticut.

Daniel has participated in ‘Bike-to-Work’ community in Jakarta with its mission to reduce air-pollution.

In 2012, he and his wife cofounded CLEF; an organization that helps introduce young musicians to

volunteering by sharing their musical talent at senior centers around Baltimore City/County.

Janine Branch - Manager, Professional Exchanges Program and Program Development

Janine joined WTCI in 2009 while finishing up her BS in International Business from Towson University.

Currently Janine is pursuing her MS in Global Affairs and Human Security at the University of Baltimore,

and is an active mentor to three students at Towson University where she enjoys giving career advice and

helping students achieve their professional goals.

Lydia Yodie - Assistant Manager, Business Development & Sales

Lydia joined WTCI just over a year ago and received her BA in Communications from Towson University in

2012. Her past experience includes Business Development & Marketing within the Architectural Industry,

Radio Broadcasting, Conference Coordination for Women in Higher Education, and various types of

volunteer work for children and families in need. She enjoys spending her free time with her close friends

and family, exploring new restaurants, and taking in the many different attractions Baltimore has to offer.

Wally Pinkard - Manager, Marketing and Event Planning

Wally joined WTCI in 2011 and has a BA from Tufts in Boston and an MBA from the University of Baltimore.

He also serves on the Marketing Committee for Blue Water Baltimore, the Transit Choices Bike Committee,

and is a Weekend Mentor for Bridges, an enrichment program for Baltimore youth. Wally lives in Mt.

Washington with his Wife Jillian, his 3 month old daughter Roxy, and his Pitbull mix Thumper.

Quinn Stewart - Assistant Manager, Marketing and Event Planning

A former intern of the U.S. Department of Commerce, Quinn joined the Marketing and Event Planning

team this past August. Quinn received her BA in International Studies from Towson University where

she minored in Japanese. She spent 6 months studying abroad in Osaka, Japan and is working towards

fluency in the Japanese, Korean, and Chinese languages.

401 East Pratt Street, Suite 232 | Baltimore, Maryland 21202 | 410.576.0022 | FAX 410.576.0751 | WWW.WTCI.ORG