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 Writing Skills Get Started What would you do? Cindy's co-workers were usually supportive, but lately they weren't following through on her requests. She didn't understand why. Two weeks ago, when she e-mailed the conference summary to the team, she had included a note scheduling a Friday morning team meeting. When Friday arrived, however, only two people showed up. A week later, Cindy e-mailed everyone again   this time about monthly reports. In her message she included a note about executives visiting their staff meetings. The group acted surprised when the vice president of Corporate Sales attended the next meeting. Were her teammates ignoring her? Or was she simply not getting through to them? What would you do? E-mail is a recent innovation, but to use it well, Cindy will need to take a step back and reflect on the timeless principles of good written communication. She may not be connecting with her teammates because she's trying to convey too much information in her messages. As a general rule, each message should cover only one topic. If a message covers multiple topics and is lengthy, readers may get lost and not read the entire message. Cindy should make her messages concise   brevity is usually in everybody's best interest. Cindy should also make her purpose clear   both in the beginning of the message itself and in the subject line. Do your written communications get the results you want? |Next » Get Started Topic Objectives This topic contains relevant information on how to:  Organize your document according to your readers' needs  Employ a variety of strategies for jump-starting your writing assignments  Apply editing and design principles to heighten the impact of your message « Previous |Next » 

Writing Skills Document

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