Would you like to makeWould you like to make

stand outstand out above the above the

rest?rest?

WhyWhy an AAchievement BBased RRésumé ?

HowHow do I find my AchievementsAchievements ?

WhatWhat does an effective ABRABR look like ?

WhyWhy an AABBRR?

Here’s a great way!

DID YOU KNOW THAT YOU’RE NOT THE ONLY DID YOU KNOW THAT YOU’RE NOT THE ONLY QUALIFIED CANDIDATEQUALIFIED CANDIDATE SUBMITTING A SUBMITTING A

RÉSUMÉ FOR RÉSUMÉ FOR YOURYOUR TARGET JOB ? TARGET JOB ?

Statistics for Q1‘13 indicate that on average, publicly advertised or posted

professional jobs received 25–30 résumés within the first week !

Less than a third were even read !

OK! So whywhy are so few read,

and whywhy should I be concerned, and howhow do do

I get mine read ??I get mine read ?? Good questions!Good questions!I’m glad you asked……I’m glad you asked……

……otherwise, we wouldn’t have a presentation!otherwise, we wouldn’t have a presentation!

Here’s Here’s whywhy so few are read, and so few are read, and whywhy an an achievement-based résuméachievement-based résumé

isis suchsuch a good idea:a good idea:

"I want to know how good the Candidate is at what we want done, are they focused on our job, and can they do the same for us?"

Marketing firm HR Manager

““A candidate’s accomplishments A candidate’s accomplishments and demonstrated potential are and demonstrated potential are

what I sell to my clients.”what I sell to my clients.”Executive RecruiterExecutive Recruiter

“We look for successful sales representatives with solid performance

achievements with past companies.”

SE Region Medical Sales Mgr

In other words, when employers In other words, when employers ““screenscreen”” résumés, they want to know…résumés, they want to know…

…… Do you have the related skills we want?

…… How successful have you been with them? …… Are you professionally focused on my job?

“We average over 30-40 résumés for each publicly advertised position, and

we take less than 10 seconds each to see which ones we want to read.”

HR Director, national mfg & sales company

Here are some comments about résumé “screening” and candidate selection,

based on a 2012 survey of 40 hiring firms.Professional Résumé Writers Association

“Quarterly Thoughts & Tips”And above all,And above all,

What can you do for us?us?

Translation: “ If we can’t quickly see that the applicant’s résumé has the related background successes we’re

looking for, we can’t afford the time to read it .”

PS….Not ONE respondent said they read ALL résumés!

Now, let’s say you’re looking for a vacuum cleaner for example…

OK…So what do you want in your vacuum cleaner? Efficiency?

Ease of use? Lightweight? Reliable? Self-propelled? Low maintenance?

Now do you see the difference a ““what I can do for you!!what I can do for you!!””

label makes?

Alright….How would you like to make your “label”“label” describe the

professional youprofessional you?

Because this Because this ““labelslabels” ” youyou for your for your target job or profession, and target job or profession, and shows what you can do for them!shows what you can do for them!

You do that by quantifying and quantifying and

highlighting yourhighlighting your related related achievementsachievements in

the field for which they’re hiring!Why….?Why….?

OK, so how’s your box labeled?

Good old boy/girlGood old boy/girl

Been there…done thatBeen there…done that

Here’s what I can do for you!Here’s what I can do for you!

(Or….better yet, how does your résumé label you?)

Here are three of the most common ways your résumé will

“label”“label” you….

(box)

I’m your person…I can do what you want done

I’ve done what you want done

Here’s how well I’ve been doing what you want done

Now, how would these “labels”“labels” look in an Office Administration

résumé?

Good old boy / girlGood old boy / girl I’m your person…I can do what you want done

• Self starter – highly motivated

• People person– positive attitude

• Team player – a fast learner

• Excellent communicator

• Hard working, energetic, punctual

• Dedicated & dependable

An Office Administration résumé

Been there…done thatBeen there…done that I’ve done what you want done

• Worked with managers and staff

• Responsible for typing reports & data input

• Distributed payroll checks

• Responsible for office supplies & budgets

• Responsible for scheduling travel

• Computer skills include Word & Excel

An Office Administration résumé

Here’s what I can do for you!Here’s what I can do for you! Here’s how well I’ve been doing what you want done!

Supported a staff of 4 Managers and 30 sales and fitness professionals, with annual revenues of $4-4.5 million.

Coordinated a $175,000 monthly payroll with an outside payroll firm; recorded all vacation & bonus payments.

Monitored an office travel budget of $75-100,000; arranged travel to include flights, hotel and car rentals.

Handled a monthly office supply budget of $1,500; worked with vendors to obtain economical pricing.

Scheduled 15-20 client conferences and seminars annually.

An Office Administration résumé

Bottom line!Bottom line!An An achievement-based résuméachievement-based résumé……

… addresses specific areas of interestaddresses specific areas of interest to hiring employers…

… puts them up frontputs them up front so prospective employers can easily see what you can do for them…

… quantifies & highlightsquantifies & highlights your strongest skillsyour strongest skills and achievementsand achievements related to your target job……… is NOTis NOT a list of a list of job descriptions job descriptions

or or responsibilities!!responsibilities!!

And most importantly…….

……it stands outit stands out

from the rest of the crowd!from the rest of the crowd!

résumé

résumé

Got achievements???

RésumésCHEEVIE THE

ACHIEVEMENT SNIFFING MONKEY!

www.iworkministry.org

I APPROVE THIS I APPROVE THIS MESSAGE…MESSAGE…

Once again! Achievement-based résumés are successful because they…

... highlight your job related achievements and strengths, over just experiencesexperiences

... put them up front in the first one-thirdfirst one-third of the pageof the page so they are quickly read and understood!!!!

... tell the readers what you can do for them!what you can do for them!

Now, Now, let me show let me show ya how you can do ya how you can do that…that…

WhyWhy an Achievement Based Résumé ?

WhatWhat does an effective ABR look like ?

HowHow do I find my Achievements?

…both arrived at the same time, for the same job.

Experience Based

But first, a short story of two résumés…

Achievement BasedAchievement Based RésumésRésumés

get get ‘‘em every em every time!time!

So what’s the moral of the story?

Achievement Based

The key to a solid résumé is replacing your

Experiences Experiences with your achievements!!achievements!!

Can you ask the right questionsright questions to find your achievementsachievements and strengthen your own résumé?

OK….How do we find achievementsachievements among the the experiences ……

simply by asking simply by asking questions?

Responsible for marketing to corporate groups for special Park events. (Events Coordinator – Busch Gardens)

Booked 7 corporate special events of over $170,000 each; through satisfied client referrals, booked an additional 12 events for $1.1 million over the next 18 months.

Reduced over 90-day Accounts Receivable significantly within my first year of operation. (A/P A/R bookkeeper)

Reduced over 90 day A/R exposure from 11% ($162,000) to less than 1% ($15,500) within the first year, without a single customer complaint!

OK….it’s your turn! What questions would you ask to bring out & quantify the achievementsachievements?

Opened new markets in seven additional states through personal representation and unique sales strategies. Enjoyed annual sales growth of over 25% each year.

Opened new markets in seven additional states through personal representation and unique sales strategies. How many and $$ value of markets? What type unique strategies? Enjoyed annual sales growth of over 25% each year. What was the sales growth in $$...... over how many years?

My new car sales exceeded last year’s by 150%. As a result of my overall sales performance for the year, I had the highest unit sales & revenues, and was named “Golden Salesperson” for the entire sales District.

Caution!Caution! Percentages without supporting numbers may affect the credibility of your

résumé!

OK….how about this one?

150%.

I am a dedicated, detail oriented, self starting team player with Management and Customer Service experience. I work well with others, and I enjoy being part of a successful team that strives toward excellence in exceeding all company goals.

A team player with an excellent track record of exceeding all customer expectations. Possess a strong analytical aptitude and ability to resolve many complex issues quickly. I always meet cost and schedule goals, and enjoy contributing to team goals and company success! A self-starting professional, an independent employee, and a solid people person!

(150%)(150%)

Initiated several highly innovative employee training programs. Over the past 3 years our employee turnover rate has dropped by 200%, resulting in a 75% more stable workforce, and a 100% increase in overall revenues. These revenue increases have allowed us to increase output by 85%. As a result, I was promoted.

Now is a good time to ask yourself….Now is a good time to ask yourself….

““If I can find and quantify someone else’s If I can find and quantify someone else’s achievements….. why can’t I find mine, achievements….. why can’t I find mine,

andand strengthen my own résumé strengthen my own résumé ?”?”

You can!You can!

And now we’re gonna show ya And now we’re gonna show ya what all this what all this

quantified achievement stuffquantified achievement stuff looks like in a looks like in a

successfulsuccessful résumé!résumé!

WhyWhy an Achievement-Based Résumé ?

HowHow do I find my Achievements ?

WhatWhat does an ABR look like ?

WhatWhat does an ABR really look like?

But first……a brief message from our sponsors, iWrk Gotta HaveGotta Have Achievements, Inc.Achievements, Inc.

®

““Why take the time to find and describe your Why take the time to find and describe your achievements, if your résumé doesn’t present achievements, if your résumé doesn’t present

them in a manner that tells the hiring them in a manner that tells the hiring employer employer right up frontright up front…….…….

Thank yew! Thank yew!

From your résumé presenter…and a great Management Recruiter we all know & love!

Now, some AAchievement BBased RRésumés….

what you can do for themwhat you can do for them!!”!!”

ACHIEVEMENT BASED RÉSUMÉ ABRez@hotmail.com (777) 777-7777

WAREHOUSING ◊ LOCATION RECORDS ◊ LOSS PREVENTION

Inventory Management Shipping – Receiving Perishable Storage

Stock Location Records Retrieval Accuracy Inventory Shrinkage Control

Fork Lift Licensed Crew Scheduling Operations Safety

Wholesale warehouse operations; frozen, chilled, & canned food items, condiments, and paper products, servicing 75 retail outlets within the Tampa Bay Area.

Annual revenue is $2 –3.5 million with 4.5 inventory turns.

PROFESSIONAL ACHIEVEMENTS

Morgan’s Distributors Tampa, Florida 2009 to present

Warehouse over 6-8,000 food lines, valued at $800,000, to include dry goods, chilled produce and frozen product; process an average of 30 receipt and 60 delivery shipments per week.

ACHIEVEMENT BASED RÉSUMÉ page two of two

PROFESSIONAL ACHIEVEMENTS

Morgan’s Distributors Tampa, Florida 2009 to present

Prepare daily reports regarding stock levels of over 8,000 lines; provide Purchasing and Shipping offices with real time inventory reports. Verify an average of 5-7 “in-out” Bills of Lading per day, post to warehouse stock location records, and notify Accounts Payable and Inventory Control; average daily movement is $30- 45,000. Document discrepancies in quantity, brand, and damages. Monitor 12 frozen and chilled storage units with over 1,700 lines of perishable product; pull orders for shipment on a “first in-first out” basis in order to maintain perishable quality.

Provide daily reports regarding stock levels of over 200 lines of fast-moving items, as well as slow movers; assist purchasing with real time inventory reports. Handle a crew of 4 operators and 5 pieces of product & pallet moving equipment. Over the past 28 months there have been no warehousing time-loss accidents.

FACILITIES MAINTENANCE ◊ SECURITY ◊ INDUSTRIAL SERVICES

Commercial Systems ● Plumbing & Electrical Maintenance ● Custodial Services

Pools & Filtration Maintenance ● HVAC Installation & Repair ● Tile Floor Care

Low Pressure Boilers ● Heat Controls ● Licensed & Bonded

SUMMARY

Over 20 years successful care of commercial, industrial, and plant facilities; maintained installed systems valued in excess of $7,500,000.

Provided industrial maintenance for a 6 floor, 120 suite office building; gas furnaces, solar panels, pneumatic heat controls, general & individual suite security systems, and a variety of other comfort & safety alarm systems. Total property value approximately $21,000,000.

PROFESSIONAL ACHIEVEMENTS

Greater Boston Services Facility Maintenance Engineer 2003 - 2011

ACHIEVEMENT BASED RÉSUMÉabrformat@iWork.com (617 ) 777-7777

PROFESSIONAL ACHIEVEMENTS

Greater Boston Services Facility Maintenance Engineer 2003 - 2011

Oversaw complete facilities maintenance to include buildings (interior as well as exterior), and installed environmental control systems and equipment for a $21,000,000 office complex.

Coordinated with supporting services such as water & sewer, electrical, plumbing, waste service, security, and food service. Verified average monthly utilities charges of $5,800. Maintained environmental control aspects of a 13 building site; worked on-site in addition to being on call on a 24 hour basis. Each building required continuous maintenance of hydronic heating furnaces, motors and pumps, appliances, tile floors and carpentry needs.

Worked directly with remodeling and repair contractors to ensure that facility utilities and equipment was kept in working condition without interruption. In one assignment, oversaw a security system upgrade in excess of $845,000.

ACHIEVEMENT BASED RÉSUMÉ page two of two

This next format is potentially This next format is potentially terminalterminal to your job search, to your job search, and should only be used by and should only be used by

mature job seekers!mature job seekers!

It’s also available at www.iworkministry.org (as are all of our other formats)

Targeted RésuméTargeted Résumé

Tax Preparation ◊ Business & Individual Accounting ◊ Office Management

General Ledger ● Payroll Management ● Records & Reports ● Office Administration CPA Certified ● Commercial Accounts ● Business Startup Accounting

Computer Expertise ● Vendor Management ● Office Budgets ● Client Loyalty

Your requirements My qualifications Five years’ experience with general Over 15 years’ experience with individual office and business accounting. and corporate business accounts.

Working knowledge of Florida personal Created tax structures and guided client and corporate Tax Codes. Business tax businesses thru start-up accounting codes. experience a plus. Revenues ranged from $5 to $24 million. General office management experience, Managed an office of 8 accountants and an to include operating budgets. . administrative staff of 3; oversaw a monthly office budget of $1,500.

(Responding to an ad for Accounting Office Manager)

For this format to be successful, you need to know the specificspecific job requirements, and prove by

your achievementsachievements that you have the exact backgroundexact background to meet or exceed them!

Targeted Résumé page two of two

PROFESSIONAL ACHIEVEMENTS

Allen & Mays Tax Tampa, FL 2001-2012

Office Management / Bookkeeping: As full charge bookkeeper, oversaw all General Ledger transactions, including account analysis, schedules of asset and & liability account, and full journal preparation for a firm doing in excess of $5,000,000 annually. Office staff consisted of four CPA’s, four staff accountants, and three administrative assistants.

Prepared all internal tangible personal property and sales tax returns, handled all business and employee insurance audits, renewals, and mid-term changes. Maintained a schedule of employee compensation for a $1,600,000 payroll.

Client / Business Accounting : Enjoyed an excellent record of accuracy and solid client satisfaction, and was able to develop a loyal client base for individual quarterly SUTA tax reports, as well as annual returns. Over the last two years of employment, the annual revenue of customer tax accounts grew from $17,000,000 to $24,000,000.

Business Consulting: Developed and assisted with the implementation of sound financial structure for various small businesses and new corporate ventures, to include Corporate and Business Taxes and Payroll. As financial planning confidant, provided documented advice on the best approach for structuring general office bookkeeping functions such as payroll, A/P, A/R, Daily Journal set-up & maintenance, and various banking tools for businesses with revenues exceeding $45,000,000.

We’ve talked a lot about achievements, why they’re important, and how you can find yours among your experiences.

We may have even referred to our website,

iWorkministry.orgiWorkministry.org,, a time or two. When you get there, go to “Resumes” then:

iWork ACHIEVEMENTS

Questions that reveal Achievements

How well Does Your Resume Represent You?

Remember this key to success when putting your résumé together:

“Always put your professional strengths (achievements & key words) up front! This shows very quickly that

you’re the one for the job, and it shows respect for the readers in that they can easily see what you can do for them!

”

Before we close... …a couple of thoughts on key words …

……and why we need and why we need to be accurate when to be accurate when

we use them!we use them!

Fishing Guide

Exciting Action

Innovative fishing technique

Catch Cleaned & Filleted on the Spot

Success Guaranteed!

Impress Your Friends with a Trophy Mount!

Once-in-a-Lifetime Experience!

Great North Woods Moose

Hunts, Inc.

Let your Achievements make your résumé stand out from the crowdstand out from the crowd, by…, by…

… … identifying, quantifying, & highlightingidentifying, quantifying, & highlighting them!

… … showing what you can doshowing what you can do for an employer!for an employer!

… … labeling your professional selflabeling your professional self in the first

Now, to close with my favorite word of encouragement about achievementsachievements…………

⅓ of your résumé’s first page!

And God And God Bless!Bless!

Questions?....Questions?.... Discussion?Discussion?

www.iworkministry.www.iworkministry.orgorg

God…God………reviews our résumés each reviews our résumés each day, just to day, just to

remind us whereremind us where our our

giftsgifts

are needed.are needed.

Are you using yours?Are you using yours?

Questions?....Questions?.... Discussion?Discussion?

www.iworkministry.org