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1 TicTas System Automation Ltd 2 2 Day Reservation Course Day Reservation Course (Version Sep 2013) Help Desk : 2868 1177 email : [email protected]

Worldspan user manual.pdf

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892019 Worldspan user manualpdf

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1

TicTas System Automation Ltd

2 2 Day Reservation Course Day Reservation Course (Version Sep 2013)

Help Desk 2868 1177 email helpdesktictascom

892019 Worldspan user manualpdf

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2

Course Contents

Cue CardSeat Map

Global Learning CentrePNR creation stepsItinerary ndash Web MTAM DYOAvailability

4 Easy steps to book Hotel CarSign-In Worldspan

ePricingUse of MyLink Tools MacrosWorldspan Fare PackageLogin GO Res

Queue HandlingGO Res Installation Steps

Divide Reduce PNRWorldspanrsquos Industry First

PNR ModificationIntroduction

Day 2Day 1

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3

Worldspan is pleased to be a part of the Travelport family of

travel services Visit wwwtravelportworldcom for the mostup to date acquisition information At Travelport our missionis to be the worlds leading provider of informed travel choiceWelcome to a new world of options

Travelports approach to travel technology is unique Were in

the business of creating versatile ways to connect travel datawith booking capabilities Whether youre a buyer seller ormanager of travel Travelport GDS makes it happen for you

Travel Technology So Advanced Its SimpleSM

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Worldspan Industry Firsts

892019 Worldspan user manualpdf

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5

Count on us ndash Our factsand figures

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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58

MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 2: Worldspan user manual.pdf

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2

Course Contents

Cue CardSeat Map

Global Learning CentrePNR creation stepsItinerary ndash Web MTAM DYOAvailability

4 Easy steps to book Hotel CarSign-In Worldspan

ePricingUse of MyLink Tools MacrosWorldspan Fare PackageLogin GO Res

Queue HandlingGO Res Installation Steps

Divide Reduce PNRWorldspanrsquos Industry First

PNR ModificationIntroduction

Day 2Day 1

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3

Worldspan is pleased to be a part of the Travelport family of

travel services Visit wwwtravelportworldcom for the mostup to date acquisition information At Travelport our missionis to be the worlds leading provider of informed travel choiceWelcome to a new world of options

Travelports approach to travel technology is unique Were in

the business of creating versatile ways to connect travel datawith booking capabilities Whether youre a buyer seller ormanager of travel Travelport GDS makes it happen for you

Travel Technology So Advanced Its SimpleSM

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4

Worldspan Industry Firsts

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5

Count on us ndash Our factsand figures

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6

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 3: Worldspan user manual.pdf

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3

Worldspan is pleased to be a part of the Travelport family of

travel services Visit wwwtravelportworldcom for the mostup to date acquisition information At Travelport our missionis to be the worlds leading provider of informed travel choiceWelcome to a new world of options

Travelports approach to travel technology is unique Were in

the business of creating versatile ways to connect travel datawith booking capabilities Whether youre a buyer seller ormanager of travel Travelport GDS makes it happen for you

Travel Technology So Advanced Its SimpleSM

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4

Worldspan Industry Firsts

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5

Count on us ndash Our factsand figures

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6

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 4: Worldspan user manual.pdf

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4

Worldspan Industry Firsts

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5

Count on us ndash Our factsand figures

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6

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 5: Worldspan user manual.pdf

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5

Count on us ndash Our factsand figures

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6

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

892019 Worldspan user manualpdf

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 6: Worldspan user manual.pdf

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6

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

892019 Worldspan user manualpdf

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 7: Worldspan user manual.pdf

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7

983108 983113 983122 983109 983107 983124

983097983089983084983088983088983088983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983091983088983096983112983151983156983141983148 983139983144983137983145983150983155

983105 983111 983111 983122

983109 983111 983105 983124 983109 983108 983091983095983093983084983088983088983088

983112983151983156983141983148 983152983154983151983152983141983154983156983145983141983155

983090983091983127983144983151983148983141983155983137983148983141983154983155 983137983150983140 983119983124983105983155

983124983154983137983158983141983148983152983151983154983156 983112983151983156983141983148 983107983151983150983156983141983150983156

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 8: Worldspan user manual.pdf

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8

httpgoworldspancom

TravelportTravelport SmartpointSmartpoint App for App for

Worldspan Go Worldspan Go

Please visit the following link to access Installation Guide

httpdownloadtictascomWorldspanInstallation20Guide20(03Apr07)pdf

983127983141 983155983157983152983152983151983154983156 983127983145983150 983128983120983087 983127983145983150983095983087 983127983145983150 983096 983087983113983109 983095983084983096983084983097983084983089983088

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 9: Worldspan user manual.pdf

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9

Hints to choose a password

bull Select Tool

My Preference

Change passwordbull Choose a password with at least 8 characters containing both Alpha and Numeric characters

bull Passwords will expire after 90days

bull Same password cannot be repeated

bull Case sensitive

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 10: Worldspan user manual.pdf

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10

Worldspan has 6 working area AB C D E F

SINE In all areas BSI$8822AB GS HAPPY001

Change Sine In Password BSIP NEWpasswordNEWPassword

Create Keywords BSIK HELP HELP

Move from area A to C BC

Display multiple work area B$

SINE Out all areas BSO$

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 11: Worldspan user manual.pdf

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 12: Worldspan user manual.pdf

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12

gtF2 - XI (CANCEL ITINERARY)

gtF3 - ARNK

gtF4 - CLEAR ALL RES WINDOWS

gtF5 - INPUTS RECALL (50 PREVIOUS INPUTS )

gtF6 - CURRENT DATE

gtF7 - NEXT WINDOW

gtF8 ndash SWITCH BETWEEN SPLIT WINDOW

gtF9 - CLEAR ACTIVE RES WINDOWS

gtF10- ET (END TRANSACTION)

gtF11 - MU

gtF12 - MD

Function Keys

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13

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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58

MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 13: Worldspan user manual.pdf

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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14

Manage your password

Manage your screen colouramp Fonts

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15

Update your Macros

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16

GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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17

HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Update your Macros

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GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 16: Worldspan user manual.pdf

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GRSGRS ndash GLOBAL REFERENCE SYSTEM

DAILY BRIEFING ndash GDAY13OCT

AIRLINE INFO ndash GAIRAF0

HOTEL ndash GHTLSIQCAR ndash GCARZEZ

TAX INFO ndash GTAX CANADA or GTAXSW

Useful Tips You could access Airline Reservation number from Airline Info Pageeg CXGCXOFFICE

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HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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67

PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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HELPINFO

HELP ndashprovides entries and example

eg HELP AVAIL

HELP DOCS

HELP EQP CR7

INFO ndash provides detailed informationfor entries and formats

eg INFO FARES

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Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 18: Worldspan user manual.pdf

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18

Useful HELPINFO page

E-Ticketing Point of Sales INFO ET POS

Direct Access HELP DAParticipating Carriers HELP AIRLIST C

Direct Response Airlines HELP DR AIR

Accessplus HELP GA0

HELPINFO

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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66

MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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67

PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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70

SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 19: Worldspan user manual.pdf

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19

CITY (Help KCKD)

gtKCTORONTOgtKCTO (ALL CITY NAME WITH TO)

gtKDDPS

EncodeDecode

TIME DISPLAY (Help KCD)

gtKCDNYC

gtKCDNYCHKG

gtKCD5PNYCHKG

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 20: Worldspan user manual.pdf

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20

COUNTRY (Help DecodeEncode)

gt4C

gt4CF (F = ALPHABETICAL LIST)

gt4CFRANCE

EncodeDecode

STATE

gtKCSAN-C (SAN FRANCISCO) (MIN 3 LETTERS)

gtHGST (list all State Code of USA)

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 21: Worldspan user manual.pdf

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21

AIRLINE (Help KADKAC)

gtKADMH

gtKAD001

gtKACHONG KONG AIR

gtKAL-A (DISPLAY BY STAR ALLIANCE CODE ONLY)

gtKAL-O (DISPLAY BY ONE WORLD CODE ONLY)

gtKAL-S (DISPLAY BY SKY TEAM MEMBERS ONLY)

EncodeDecode

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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22

HOTEL (Help HC)

gtHC HILTON

gtHC HI

gtHKCGREAT WALL

CAR (Help CRC)

gtCRC AVIS

gtCRC ZE

Useful Tips You could list the hotel by reference code ie HLGREATWDD-5Hotel close to Great Wall in China will be shown

EncodeDecode

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23

CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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70

SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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CURRENCY (Help 4C)

gtGCUR JAPAN

gt4C1000JPY (IE HKD1000 = JPY14800)

gt4CJPY1000 (IE JPY1000 = HKD70)

gt4CJPY1000GB (IE JPY1000 = GBP400)

gt4CGBHK (IE Exchange Rate between GBP amp HKD 11373)

Useful Tips Exchange Rate is BSR and updated every Tuesday according to SCMP

Currency

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MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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55

Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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101

4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 24: Worldspan user manual.pdf

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24

MINIMUM CONNECTING TIME (Help KECVCT)

gtKECBKK

gtKECCDG-AF

gtVCT1-3 ( for segment 1 to 3)

gtVCT$1 ( from availability)

Connecting TimePoints

CONNECTING POINTS (Help KCP)gtKCPHKGNAN

Useful Tips Minimum Connecting time in KEC page is showing in minutes

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 25: Worldspan user manual.pdf

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25

Conversion

DATE CALCULATOR (Help 4FCD)

gt4FCD15MARA35 (Advance Purchase for 35 Days)

gt4FCD15MAR730 (7 days Min Stay 30 days Max)gt4FCD15MAR7 (7 days Min Stay)

gt4FCD15MAR30 (30 days Max Stay)

gt4FC101MAY (From Fare Display)

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 26: Worldspan user manual.pdf

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26

TIMATICTIMATIC - A comprehensive travel information system that offers you

information about

LIST OF CITIES (Help TIMATIC)gtTIRCCROM - Search by city codegtTILCCCANADA OR CA - Search by county code

Useful Tips Information will be updated by TIMATIC System

VISA amp HEALTH INFORMATION

gtTIFV - VISA information

gtTIFH - HEALTH informationgtTIFA - VISA amp HEALTH information

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27

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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82

DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 28: Worldspan user manual.pdf

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28

TIMATICgtTIRV

NA HKG - Pax Nationality

AR - Alien Residents

DE DEL - Destination PointsTR - Transit Points Via other Countries

gtTIFV

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ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 29: Worldspan user manual.pdf

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29

ETAAUSTRALIA ELECTRONIC VISAETAS processing commands

- ETA Check-in screen

- ETA Help page

- display Eligible Nationality

- Page down

TI ETA C

TI ETA S

TI ETA S6

TI PN

- ETA History screen with transaction reversal optionTI ETA H

- ETA enQuiry screenTI ETA Q

- ETA Request for application screenTI ETA R

Australian Consulate ndash General Hong Kong

Address 23F Harbour Centre 25 Harbour Road Wanchai Hong Kong

Tel 2827 8881 Fax 2585 4557

httpwwwhongkongchinaembassygovauhknghomehtml

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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58

MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 30: Worldspan user manual.pdf

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30

ETA

ETA eligible passports

bull Andorra AND

bull Austria AUT

bull Belgium BEL

bull Brunei BRNbull Canada CAN

bull Denmark DNK

bull Finland FIN

bull France FRA

bull Germany Dbull Greece GRC

bull Hong Kong (SAR) HKG

bull Iceland ISL

bull Ireland IRL

bull Italy ITAbull Japan JPN

bull Liechtenstein LIE

bull Luxembourg LUX

bull Malaysia MYS

bull Malta MLT

bull Monaco MCO

bull Netherlands NLDbull Norway NOR

bull Portugal PRT

bull Republic of San Marino SMR

bull Singapore SGP

bull South Korea KORbull Spain ESP

bull Sweden SWE

bull Switzerland CHE

bull Taiwan TWN

bull UK-Brit Citz GBRbull UK-BNO GBN

bull United States USA

bull Vatican VAT

Please always refer Australian Consulate for latest information (Updated 18 Jul 11)

gt TI ETA S6 to display eligible passports

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31

gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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gtTIETAA ETA APPLICATION

PASSPORT NUMBER (H90040401 FROM PASSPORT TITLE PAGE

NATIONALITY (HKG 1-3 CHARACTER CODE

DATE OF BIRTH (24OCT1988 DDMONYYYY--MONYYYY-----YYYY

SEX ( M MFCOUNTRY OF BIRTH (CHN 1-3 CHARACTER CODE

EXPIRY DATE (14MAR2015 DDMONYYYY

FAMILY NAME (CHAN FULL NAMES-NO TITLES

GIVEN NAMES (SIU FAI PETER SPACE BETWEEN NAMES

TYPE OF TRAVEL ( V VBLBS

ETA

TI ETA R

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VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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66

MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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67

PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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107

PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 32: Worldspan user manual.pdf

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32

VD3

gtTIETAG ETA APPLICATION

ISSUING STATE(HKG DATE OF ISSUE(12DEC2007 DDMONYYYYISSUING AUTHORITY

(HONG KONG

DOES APPLICANT HOLD CITIZENSHIP OF OTHER COUNTRIES ( N YN

IF YES ENTER CODES OF OTHER COUNTRIES ( ( (

HOME (ROOM 503 KIN KIN HOUSE OI MAN ESTATE

ADDRESS OF(

APPLICANT (

TELEPHONE HOME COUNTRY(0852 AREA(00000 NUMBER(6111111

OF BUS COUNTRY( AREA( NUMBER(

APPLICANT MOB COUNTRY( NUMBER(

ETA

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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58

MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 33: Worldspan user manual.pdf

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33

VD3

gtTIETAP ETA APPLICATIONRE-ENTER TO VALIDATE PASSPORT DETAILS

DETAILS MUST MATCH PREVIOUS SCREEN

PASSPORT NUMBER (H90040401 FROM PASSPORT

NATIONALITY (HKG 1-3 CHARACTER

FAMILY NAME (CHAN

FIRST GIVEN NAME (SIU

SECOND GIVEN NAME (FAI

OTHER GIVEN NAME(S) (PETER

ETA

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34

VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 34: Worldspan user manual.pdf

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VD3

gt ETA APPROVAL 14JUN101916

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H9004041 HKG EXPIRY DATE 14MAR2015DATE OF BIRTH 24OCT1988 SEX M COB HKG

TYPE OF TRAVEL V VISITOR ETA

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011 PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

ETA APPROVED

)gt

ETA

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 35: Worldspan user manual.pdf

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35

ETACheck ETA history - TIETAHgtTIETAH

VD3

1 14JUN1916 APPLICATION

PAX CHANSIU FAI PETER24OCT1988M

PPT H90040401CHN14MAR2015gtTIETAH ACTION (D1 MUNNNMDNNNDN

)gt

VD3

gtTIETAV VISA STATUS 15JUN101343

FAMILY NAME CHAN AUSTRALIAN GOVT

GIVEN NAMES SIU FAI PETER

PASSPORT H90040401 HKG

DATE OF BIRTH 24OCT1988 SEX M ARRIVAL DATE

ENTRY STATUS UD976 ETA VISITOR (SHORT)

AUTHORITY TO ENTER AUSTRALIA VALID TO

14JUN2011

PERIOD OF STAY 03 MTHS

MULTIPLE ENTRYEMPLOYMENT PROHIBITED

REVERSE ERROR ( Ygt

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 36: Worldspan user manual.pdf

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36

AIRWORLDSPAN ACCESS PLUS (Help APAIR)

bull AIRLINE SOURCE -

bull DIRECT SELL - $

bull DIRECT ACCESS -

bull REGULAR PARTICIPANT -

Useful Tips Correct entry should be used for different access level of airlines

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- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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101

4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 37: Worldspan user manual.pdf

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37

- AIRLINESOURCE

Useful Tips (INFO AVAILEXPL)

Access Level $ symbol precedes to the airline code

Alliance Code O = One World member A = Star Alliance Member S = Sky Team

$ - DIRECTSELL

- DIRECT

ACCESS

AIR

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38

AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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39

DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 38: Worldspan user manual.pdf

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AIRLINE SOURCE - - (INFO ASOURCE)

-Real time and last seat availability

-Seat deducted at the time of booking

-Sales guaranteed

-RLOC Return (DR to Display)

PARTICIPATINGAIRLINES

AA AC AF BA

CX DL EK KLLH LX SQ SKUA VS

AIR

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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67

PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 39: Worldspan user manual.pdf

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DIRECT SELL - $ - (INFO DS)

-Fully secured sell

-Link with airline seats sold in airline system

-Inventory reduced when segments are sold

-Booking is guarantee at End Transaction with Rlocreturn

PARTICIPATINGAIRLINES

BR CA CI GF

KA KE KQ NHNZ OZ PG QFSA UL JL TGHX FJ

AIR

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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40

DIRECT ACCESS - - (INFO DS)

-A second display is necessary

-All sales guarantee when booking from Direct Access Avail

(ie A1 OR AAI)

-Seat reduced at End of Transaction

PARTICIPATINGAIRLINES

JC LI PX

AIR

Useful Tips Must direct access to the airline system and use AD AU to

move up and down in the secondary display

If Fail to use direct access segment will show ldquoPrdquo = pending

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41

REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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44

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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45

SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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46

DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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47

FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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48

FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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49

Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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50

Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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51

PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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52

ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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53

DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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54

OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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55

Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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56

PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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57

NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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58

MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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60

PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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62

TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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63

MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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64

OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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65

Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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66

MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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67

PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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70

SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 41: Worldspan user manual.pdf

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REGULAR PARTICIPANT

- Schedule update twice a week

- TTY message will be transmit to airline after end of transaction

- Airline guarantee reply within 12 hours with status

KK UN UC

Useful Tips use 1NN could force airline to reply your seat status

AIR

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42

AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 42: Worldspan user manual.pdf

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AvailabilityWORLDSPAN AVAILABILITY (HELPAVAIL)

gtAHKGBKK

gtA23NOVHKGTPE1200

gtA23NOVHKGNYC-CX-UA (Max 3 Airlines)

gtA23NOVLAXHOU (display all Houston airports)

gtA23NOVHKGYTOO-DL (online NW flights only)

gtA23NOVHKGLHRSIN ndashSQ (connecting point)

Useful Tips Multiple Options could be combined in one entry

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 43: Worldspan user manual.pdf

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43Intermediate stopovers and Elapse Time(j)

Departure and arrival times () indicates arrival next day (-) indicates arrival

previous day

(i)

Origin and destination city airport codes(h)

Class of service and level of availability

1 2 8 9 - there is at least this amount of available seats

0 - the class is sold out but may be waitlisted

- the class is not available and the waitlist is closed

- - the class is on request basis only

(g)

Airline code and flight number(f)

Level of participation ndash () Airline Source ($) Direct Sell () Direct Access(e)

Line Number and Alliance ndash (O) Oneworld (S) Skyteam (A) Star(d)

Alternative Airports(b)

Departure date day of the week departure arrival airports and time zone(a)

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtAD - Availability Down

gtAU - Availability Up

gtAT - Tomorrow

gtAY - Yesterday

gtANRT - Change transit point

gtA1 - Direct Access to Line no 1

gtAMU - Direct Access to MU

gtAS21JULHKGCTS D-CXH - 7 Day onward search

gtAS-21JULHKGCTS D-CXH - 7 Day backward search

Availability

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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SHORT CUT AVAILABILITY CHANGE (HELP ACONT)

gtA (Redisplay the Availability)gtADSFO (Change Departure Port)

gtAASYD (Change Arrival Port)

gtABKKSIN (Change both)

gtA2NOV (Change Date)

gtA7D (Change to 7 Days later)

gtAR15JAN (Change return day to 15Jan)

gtAndashCX (Change to Airline)

Availability

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 46: Worldspan user manual.pdf

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DIRECT ACCESS AVAILABILITY

gtMUA10DECHKGSHA1000

gtAD

gtAU

gtAR20DEC

FROM WORLDSPAN AVAILABILITY

gtAMU or A1

Useful Tips Secondary Display will be from line No 11

You could use Direct Access to ALL carriers except Regular Participants

Availability

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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FLIGHT SERVICE INFORMATION (Help V)

gtV CX53023NOV - By Flight Number

gtV - From a PNRgtV 3 - From Segment Number

gtV $ 2 - From availability display

V$2

FLTNO LEG DAY DEP TR ARRIVAL TR MEAL EQP SVC

CX 751 HKG BKK TU 1425 1 1620 RR 330

MILES GROUND ELAPSED ACCUM

1049 255 255

NON-SMOKING

LEG DAY DEP TR ARRIVAL TR MEAL EQP SVCBKK DEL TU 1735 2040 2 RR 330

MILES GROUND ELAPSED ACCUM

1815 115 435 845

NON-SMOKING

Flight Info

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 48: Worldspan user manual.pdf

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FLIGHT INFORMATION (Info 2G)

gtThis function is for DL flights only

gt2 DL42 12JUL

gt2 DL42

Flight Info

gt2DL63811MAYFLT INFO 63811MAY

LOF ARR DEP ETA ON IN ETD OUT OFF ACF ELPD ACCUM MILES

HKG 805A 333

NRT 125P 740P 744 420 1827

HNL 735A 655 1730 3818

FACTS-

MEALSCPT C Y

HKGNRT B B

NRTHNL D D

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Schedule Display Help SKDPNR Creation

Display current date schedule of Direct FlightsgtS 15MAYHKG YVR 7A ndash CX

Display current date schedule of connectingcode share flightsgtS 15MAY HKG MEX 7A ndashDL

Display schedule of connecting code share flights effective within30 days of input date

gtS 15MAY HKGPRG 4P-AF

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Schedule Display ndash Screen capturePNR Creation

11MAY-TU-0001 HKGNRT(HKGTYO)

NRT ALTERNATE HND

1DLY DL 638 J D S I Y B M H HKGNRT 0805 1325 333 BB0

Q K L U T

EFF 09MAY DIS 31MAY

227 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0Q K L U T

EFF 01JUN DIS 08JUN

3X27 DL 638 J D S I Y B M H HKGNRT 0805 1330 332 BB0

Q K L U T

EFF 02JUN DIS 16AUG

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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PNR (Passenger Name Record)

Four Mandatory Field PINT (Help PNR)

P - PHONE FIELD (9)

I - ITINERARY (0)

N - NAME (-)

T - TICKET FIELD (7)

3OSI - Agency Contact (3)

PNR Creation

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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ITINERARY

Sell from Availability Screen (Help 0Avail)

gt01Y3 Sell 1 Y seat from line no 3 of availability

gt01Y3 Sell connecting flights

gt01Y1K2 Sell connecting flights with diff classes

gt0L1Y3 Sell a seat on waitlist status

Manual Sell (Help 0Man)

gt0DL621Y15JULATLMCINN1

gt0KA864W30NOVHKGPVGLL2 (waitlist)

PNR Creation

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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DUMMY SELLMemo Segment (For Pricing and Ticketing Purpose)

gt01Y1MK Sell from Availability

gt01Y1MK

gt0DL955F29JUNJFKATLMK1 XXXXXX (airline rloc)

Useful Tips Use 1XK to remove MK segments

Passive Segment (For Itinerary Printing Purpose)

gt01Y2YK Sell from Availability

gt0CX2700Y10JULBKKHKGYK1

Useful Tips YK status - no outgoing message

PNR Creation

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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OPEN SEGMENT (Help OPEN)

gt0CXOPENYHKGTPEPS1

gt0CXOPENY12JANHKGTPEPS1 (Date is recommended)

INFORMATION SEGMENT (Help 0A)gt0A (ARNK)

gt20A (insert ARNK after seg2 )

PNR Creation

Rearrange Segment No

gt2S4 gt insert seg 4 after seg 2

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Married Segment Flight InfoMarried segment logic allows participating airlines to control inventory on a -trip-or -related segment- basis When air segments are sold- a marriage can be

established by the airline between two or three segments- requiring thesegments to be processed as a unit

When air segments are sold- if the airline chooses to marry the segments-marriage indicators are appended to the segments to identify them as

a single unit- married segment indicator - j

two-digit marriage number - 01 to 99

Useful Tips the segments must be sold or cancelled together You cannot

just cancel segment 1 or 2

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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59

AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 56: Worldspan user manual.pdf

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PNR Creation 1 of 3

NO NAMES

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

After the flights are sold a new PNR will be created as follow

-NO NAMES ndash remind you to input passengers

-TKG FAX-NOT PRICED FARE TYPE EX ndash remind you to quote the fare or

input ticket info ie 7T

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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NAME FIELD (Help NAME)

gt-CHANMAYMS

gt-HOKITLEUNGMSTR CNN

gt-HOSUSANMS INF

gt-LODAVIDMR -CHOIAMS -LEEBMR

gt- MAKKWOKMANMR19JAN31

Useful Tips Name field characters - min 2 and max 69

Use ldquordquo between the title and name field

Use NA to re-display the 19JAN31 data

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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MODIFICATION

NAME CHANGE (Help -)

gt-1 NELSONC MR

gt-21 JOHN MR

gt-31 CNN

gt-2

gt-21 28JUN1945 (NA to redisplay)

Useful Tips Obtain airline authorization before any modification

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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AGE REPORTING

Report Child age by SSR (Help CHLD)gt3 SA N21 CHLD 01AUG08

Report Infant age by SSR (Help INFT)

gt3 SA N11 INFT -31 01AUG10

N11 is the adult ndash31 is the infant

Useful tips Date of Birth is a must for child and infant

Help Desk 2868 1177 email helpdesktictascom

PNR Creation

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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PNR Creation 2 of 311WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN SS3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR SS3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN SS3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG SS3 0830 1215 X $ J02 E

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

ITEMS SUPPRESSED CN

Useful Tips )gtCN - to display Pax Data

CN-13JAN31 -1CHANLAILINGMS

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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TICKET FIELD (Help 7)

gt7TAW0012NOV

gt7T

gt7TAW0013NOV

gt 7T

Useful Tips PNRs with be placed on Queue 9 on the day specified

PNR Creation

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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MODIFICATIONPNR MODIFICATION (Help PNR)

gtX4 (Canx seg 4)

gtX I (Canx itinerary)

gtX40M (Canx seg 4 amp rebook M class)

gtX4010MAY (Canx seg 4 amp rebook 10May)

gtX40M10MAY (Canx seg 4 amp rebook M class on 10May)

Itinerary modification

Useful tips GX to check cancelled SSRS (before E)

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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OTHER SERVICE INFORMATION (Help OSI)

gt 3OSI YY CTCT HKG WORLDSPAN 28681177 AMY

gt 3OSI CI CTCP TPE HYATT HOTEL 2556 3366

gt 3OSI CI CTCM TPE 886-0912345678 MR HO (Mobile)

gt 3OSI CI CTCE TPE sylviachantictascom

(email account (use instead of )

gt3OSI MH TCP4 SMITHPAUL RLOC 34XABX

gt3OSI CX ET

gt3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0110 CH SURNAME

( for requesting QF pre-reserved Seats)

OPTIONAL FIELDS

Useful Tips OSI field max accept 63 characters

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Special Service Request

gt3SSR OTHS CX NN1 PLEASE CONFIRM WAITLIST SEGMENT KA800 Y 24JUN HKGHKT

gt3SSR FOID XX HK NI US1114576376-11

gt3SSR OTHS CX ndash free text

gt3SANSST SEAT TOGETHER

gt3SAN13NSSW

gt3SAN21WCHR HELP CHAIR

gt3S24 N31SPML - NO EGG (for seg 2 to 4)

gt3SA N11 BBML

gt3 SA VGML HELP MEAL

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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MODIFICATION

PNR MODIFICATION (Help PNR)

Update OSI field gt31OSI YY TCP3 WITH RLR 308NGB

Remove OSI field gt32

Cancel SSR gt32XX (change status from HK to XX)

SSR OSI amp ticket field modification

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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PNR Creation 3 of 31P- OEYQQH

11WONGSUKKIMISSCNN 21WONGPOKMANMSTRINF

31CHANLAILINGMSADT 41WONGKWOKLEUNGMRADT

1 SQ 1Y 09NOV TU HKGSIN HK3 0810 1200 O $ J01 E

2 SQ 318Y 09NOV TU SINLHR HK3 1255 1855 X $ J01 E

3 SQ 317Y 21NOV SU LHRSIN HK3 1055 0735 1O $ J02 E

4 SQ 860Y 22NOV MO SINHKG HK3 0830 1215 X $ J02 E

P- 10XR HKG 2868 1177 PILOT TRAVEL CO SYLVIA

T- 1T

TKG FAX-NOT PRICED FARE TYPE EX

G- 1SSRCHLDSQHK119JAN06- 11

2SSRINFTSQNN1HKGSIN0001Y09NOV- 41 WONGPOKMANMSTR 04DEC09

3SSRINFTSQNN1SINLHR0318Y09NOV- 41 WONGPOKMANMSTR 04DEC09

4SSRINFTSQNN1LHRSIN0317Y21NOV- 41 WONGPOKMANMSTR 04DEC09

5SSRINFTSQNN1SINHKG0860Y22NOV- 41 WONGPOKMANMSTR 04DEC09

6SSRCHMLSQKK1HKGSIN0001Y09NOV- 11

7SSRCHMLSQKK1SINLHR0318Y09NOV- 11

8SSRCHMLSQKK1LHRSIN0317Y21NOV- 11

9SSRCHMLSQKK1SINHKG0860Y22NOV- 11

10SSR ADTK1PTOSQ BY 30SEP HKG 1800LT ELSE WILL BE XXLD

ITEMS SUPPRESSED CNDRgt

Useful Tips

1CN to display Pax Data

2DR to display airline locator

3 EWGR to update the KK status

4 ADTK ndash airline deadline

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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SEAT MAP DISPLAY (Help STMAP)gt4 1 (From PNR)

gt4 2 Y (From Availability)

gt4 182AUGNRTJFK-NW (By flight number)

gt4 922F1MAYSLCCVG-DL (By flight number)

gtBA 4 117Y11AUGLHRJFK (By Direct Access)

Useful Tips You could easily Point amp Click the SeatMap Go

Worldspan Goreg Desktop Product

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Worldspan Go Desktop Product

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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SEAT RESERVE (Help SEAT)

gt4RS1$12A13B

gt4RS1$ 25ABC

gt4RS1-1$23A Reserve 23A for Pax 1 seg 1

gt4RX1-1 Cancel seat reserved for Pax 1 seg1

QF Pre-paid seat program

3OSI QF CCRDVI XXXXXXXXXXXX1234 EXP0115 CH SURNAME

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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REMARKS FIELD (Help 5)

CONSOLIDATOR PNR 5-CP

gt Authorizes the PNR retrieve by SID-7EZ 5-CP-7EZRemove authorization 5-CP

Useful Tips Worldspan Wholesale Agent list httpwwwtictascomhelpdeskdo

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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REMARKS FIELD (Help 5)

GENERAL REMARKS

gt5 FREE TEXT

gt5 S2N21PAX REQUIRES BROUCHURE

ITINERARY REMARKS

gt5 RM - FREE TEXT

gt5S1RM-FREE TEXT

gt5N31RM-FREE TEXT

ADDRESS REMARK

gt5-CDFREE TEXT (Place in the left top of itinerary)

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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General Remarks gt52REMIND PAX TO ISSUE TKT

Itinerary Remarks gt51S3N31RM ndash ITIN REMARK

Address Remarks gt 54 - CD free text

PNR MODIFICATION (Help PNR)

Remarks amp Itinerary remarks modification

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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APIS (Advance Passenger Information System)PSI (HELP DOCS) (INFO DOCS)

PAX SUPPLEMENTAL INFO -- PAX 003 OF 005

gtVIEW

11 PNR-NM CHANPETER

GENDER ( M ) DOB (24OCT68) COUNTRY OF RESIDENCE (HKG)

DOCS-(1) TYPE (P) NBR (G1223451 )ISSUED BY (HKG) NATIONALITY (HKG) EXPIRES (10OCT14)

DOC-NM ()

DESTINATION ADDR STREET ()

CITY () STATE ()

COUNTRY () ZIP CODE ()

ACTION (ER ) CURR OPTION- FULL

EER TO UPDATE IIR TO IGNORE HHELP MUMDMTMB

VIEW OPTIONS - DOCS ADDR FQTV PCTC APIS RQRD

gtPSIN31

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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PSI (HELP DOCS) (INFO DOCS)

輸入欄 輸入方法

GENDER 客人性別 M ndash 男 F ndash 女

DOB 出生日期 (日月年) 24OCT68

COUNTRY OF RESIDENCE 居住國家 香港 ndash HKG 中國大陸 ndash CHN

TYPE 證件總類 P ndash Passport C ndash 回鄉証

NBR 證件編號 G1223451

ISSUED BY 發証國家 香港 ndash HKG 中國大陸 ndash CHN

NATIONALITY 國籍 香港 ndash HKG 中國大陸 ndash CHN

EXPIRES 證件有效日期 10OCT09

DOC-NM 證件上的姓名 CHANPETER

ACTION 儲存所輸入的資料 ER

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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FREQUENT FLYER MEMBERSHIP (Help FQTV)

gt3SSR FQTV CX HK CX1234567-21

gt3SSR FQTV CX HK BA12345678-31

Useful Tips Use FQTV Script could save your keystrokes

Abbreviated format for EK and MH 3S1N1FQTV EK 1111111

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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TRANSMIT TICKET NUMBER (Help TKNM)

Report ticket no by OSIgt3OSIXXTKNM 1601234567890 TO 891

report ticket no by SSRgt3S1N21TKNM1601234567890

gt3SAN31TKNM1601234567890

gt3SAN11TKNM1601234567890- 891

identify OSI or SSR will be

accepted by airlines

gtKTNXX (XX = AIRLINE CODE)

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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TICKET NUMBER SCRIPT

Useful Tips MUST input segment number from the 3rd airline

Remember to end transaction (E) after the script run

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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END IGNORE BOOKING

gtE

gtER

gtEWGR

gtI

gtIR

Useful Tips Utilize EWGR to update HXNOUCUNUSTKTLWKWL status

(End and Update Itinerary and GFAX status)

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Retrieve PNR by helliphellip

Retrieve surname Smith from all branchesgtA-SMITH

Display Seat ReservedgtS

Display airline ReferencegtDR

Display suppressed itemgtAD

Redisplay the PNRgtR or A

Retrieve by surname beginning with CHgt-CH

Retrieve by surnamegt-SMITH

Retrieve by 1P rlocgt3BAHCE

gt SQJGYCSY to display airline system record

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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86

Web Itinerary

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87

Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 81: Worldspan user manual.pdf

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View PNRgt SQ JGYCSY to display airline system record

Useful Tips Use HELP MU0 to display Direct Access Function providedby airline (ie BR CA CI CZ MH MU OZ SQhelliphellip)

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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89

How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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DIVIDE PNR (Help DIVIDE)

Step 1 gtD2 (divide Pax 2) or gtD1 3 (divide Pax 1 amp 3)

Step 2 gtF (file the change)

Step 3 gtE (End transaction)

Step 4 gt Check airline return new rloc

Useful Tips Make sure airline return new rloc for the divided PNR

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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Page 83: Worldspan user manual.pdf

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COPY PNR (Help COPY)

gtEC (Copy Itinerary)

gtEC A (Copy Itinerary name phone remarks)

gtEC2 (Copy Itin and Change No of seat)

gtECCF (Copy amp Change to F Class)

gtECX23 (COPY whole itin except seg 2 amp 3)

gt ECX I A (all PNR fields except itinerary)

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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86

Web Itinerary

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87

Travelport View Trip

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88

H t d ti k t

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89

How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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90

PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Page 84: Worldspan user manual.pdf

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ITINERARY PRINT

Option 1 Itinerary Print (Help EZN)

gtEZN DR RL RM TC HV V WL CC CL BK-MARY

Option 2 Web Itinerary wwwtictascom (

Web ITIN)

Option 3 My Trip and more ndash wwwmytripandmorecom ( MTAM)

ITINERARY

Useful Tips for Option 1 please use ITIN PRN from MyLink

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Web Itinerary

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Web Itinerary

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Web Itinerary

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87

Travelport View Trip

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H t d ti k t

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89

How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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93

QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Travelport View Trip

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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H t d ti k t

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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How to read your e-ticket1P- 3LMY3L

11HOMONAMSADT

1 NH 910W 01AUG SU HKGNRT HK1 1510 2020 O $ E

2NH 911W 05AUG TH NRTHKG HK1 1910 2250 O $ E

P- 10XR HKG 2868 3377 PILOT TRAVEL SYLVIA T- 1T09JUN1139 1P0XRAAE2059010789133 I000000 I

5SSRTKNENHHK1HKGNRT0910W01AUG- 11 2059010789133C1

6SSRTKNENHHK1NRTHKG0911W05AUG- 11 2059010789133C2

ITEMS SUPPRESSED DHETADR

ETA- ELECTRONIC TICKET ACKNOWLEDGEMENTAUTHORIZATION

1NH I 09JUN10 113901 ETR 2059010789133 - HOMONAMS

2NH V 09JUN10 114324 ETR 2059010789133 - 20556T4LI1YJ1

ETA to display Ticket Status

Useful tips I - issued on 9Jun10 1139 am

V ndash voided on 9Jun10 1143am

PRINT PNR

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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Worldspan Goreg Desktop Product

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4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

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opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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PNR Print

gtJT SID RR AD (Print PNR)

gtJT SID RR DR (Print Rloc)

gtJT SID RR H (Print History)

PRINT PNR

PRINT PNRScreen print

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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1 Highlight the area you need to print

2 Type gtCtrl P

3 Select printer to print

Hi t

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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97

COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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HistoryPNR HISTORY (Help HISTORY)

gtH (Whole history)

gtHF (History of flight segments)

gtHDR (History of direct response)

gtHG (History of SSR items)

QUEUE HANDLING

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

892019 Worldspan user manualpdf

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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QUEUE HANDLINGQUEUE (Help QUEUE)

gtQCT ALL (Display all Q with activity)gtQ8 C0 D1 (Access Q8 C0 with Date Range 1)

gtQR (Remove current PNR from Q)

gtI (Place PNR to the bottom of Q)

gtQX I (Exit Q and Ignore PNR)

gtQR 86 (Check dupeUn-ticket PNR)

gt LD AF13310DECHKGCDG (Display Pax name list)

QUEUE T bl

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94

QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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95

Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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97

COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

892019 Worldspan user manualpdf

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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102

gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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109

Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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QUEUE Table1125 09JUN

0XR PREF

QUEUE CAT DR QTTL IW

0 MISC C 0 GENERAL 87 13237

1 STATUS C 0 STATUS D1 11 414D2 4 234

D4 22 3193

7 SCHEDULE C 0 CHANGE 3 32

8 TKT DL C 0 TKT DL 21 2239

9 TICKETING C 0 TKT DL 18 1893

31 JOANNA C 0 GEN 336 1439

C 1 STATUS 351 562

C 7 SCHEDULE 15 19

C 9 TAW 2 10

32 VINNI C 0 GEN 92 487

C 1 STATUS 232 0C 7 SCHEDULE 13 0

Queue ndash Queue No QTTL ndash total PNRs placed on QCAT ndash Category IW - total PNRs workedDR - Date Range

Status code

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95

Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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97

COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

892019 Worldspan user manualpdf

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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Status codeCHANGE STATUS CODE (Help ACTIONCODES)

gt1 HK - Change to confirm

gt1 RR - Reconfirm

EWGR - update segment and Gfax Status

Confirmed KK KL TK HK

Waitlisted US UU TL HL

Waitlisted HN TN HL

Unable to confirm NO UC UN HX

remove segments

Status code

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96

Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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97

COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

892019 Worldspan user manualpdf

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

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p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

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123

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Status codeFLIGHT RECONFIRMATION

Display Reconfirmation (RR) participating airlines gt DISP

Check specific Airline gt DISP CIgtDISPCI

RECONFIRMATION (RR) DATA ENTRY

(CI ) AIRLINE CODE

(31JAN03) EFFECTIVE DATE

( OPEN ) DISCONTINUE DATE

(332) MAX DAYS IN ADVANCE

( 0) MAX HOURS IN ADVANCE

( 0) MIN DAYS IN ADVANCE

( 0) MIN HOURS IN ADVANCE

(HK) (KK) (KL) (TK) () () () () () () ACT CODES

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

892019 Worldspan user manualpdf

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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109

Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

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122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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COMPREHENSIVE

ACCURATE

RELIABLE

The Best Low Fare Success Rate

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

892019 Worldspan user manualpdf

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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101

4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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102

gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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106

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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109

Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

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123

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98

Topaz Independent e-Pricing StudyWorldspan has the best low fare success rate

August 2005 Galileo not included in study

FARE

892019 Worldspan user manualpdf

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99

FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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102

gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

892019 Worldspan user manualpdf

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

892019 Worldspan user manualpdf

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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106

892019 Worldspan user manualpdf

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

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109

Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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FARE

FARE PACKAGE (Help FARE)

gt4F - Fare Display (Help 4F)

gt4I - Power Quote (Help 4I)

gt4P - PNR Pricing (Help 4P)

gt$P - Power Shopper (Help $P)

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101

4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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102

gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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106

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107

PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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892019 Worldspan user manualpdf

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PNR PRICING (Help 4P)

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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4F continue (Help 4FOPT)

Display rules for the 6 th fare gt 4FR6

Display booking class gt 4FB6

options

Accessplus Faregt UA4FDENORD

Specific currencygt 4FGBP

Reverse city pairgt 4FR

Request multiple carriers faregt 4F-CX-LH

Display last faregt 4F

Fare display details

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

892019 Worldspan user manualpdf

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

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114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

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115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

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116

4-Easy Steps to Book Hotel

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

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121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

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123

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gt4FHKGBKK-TG

4FHKGBKK-TG NLX FARES

MPM-EH 1258

HKGBKK-TG 19SEP11 AI BI CA CI CX CZ EK ET EY GA HX JL KA KE KQ

MH MI MU OZ PG PK PR QF RJ SG SQ UL UO VN YY

5J

ADD TAXES FOR OTHER APPLIC FARES SEE gt4F-YYTG(

LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN BKG

NBR CODE OW HKD EFF DISC FSTLST NBR DT MAX CDE

1 WLE1MHKP R 1800 6JAN1 31MAR2 L30SEP 13 - - 1M W

2 VLE1MHKP R 2100 6JAN1 31MAR2 L30SEP 13 - - 1M V

3 VLE3MHKP R 2160 6JAN1 31MAR2 L30SEP 13 - - 3M V

4 QLE3MHKP R 2400 6JAN1 31MAR2 L30SEP 13 - - 3M Q

p y

Fare rules

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

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( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

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106

892019 Worldspan user manualpdf

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

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109

Rules Display (Help 4PR)

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

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116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

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123

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103

)gt4FR1

HKGBKK-TG 19SEP11 RULE DISPLAY TARIFF 0008 RULE 01HK

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

WLE1MHKP R 1800 23134 ADT NL EH

WLE1MHKPCH25 R 1350 17350 CNN NL EH

WLE1MHKPCH25 R 1350 17350 INS NL EH

WLE1MHKPIN80 R 360 4626 INF NL EH

BOOKING CODES W

FIRST TRAVEL - 6JAN11 LAST TRAVEL -31MAR12

LAST TICKETING -30SEP11

SEASONS - 06JAN11-01FEB11

DEPARTURE FIRST INTERNATIONAL SECTOR

06FEB11-20APR11

POWER QUOTE (Help 4I)

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

892019 Worldspan user manualpdf

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 106136

106

892019 Worldspan user manualpdf

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

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124

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104

gt4I HKG BKK HKG or 4I HKG BKK M (mirror)

gt4I HKG CCX LAX CUA HKG

gt4I HKG15MAR CCX DY LAX18APR CUA DC HKG

gt4I HKG01APR CCXTPE KHH15APR CKA HKG

gt4I HKGLHRHKG OCBA PADTCNNINFgt4IQ1 (Ticket Image from Line no1)

gt4IT1 (Tax breakdown)

gt4IR1 (Fare Rule Display)

gt4IM (Redisplay Fare Quote)

POWER QUOTE (Help 4I)

ITINERARY PRICING (Help 4P)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 105136

105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 106136

106

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 107136

107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 108136

108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

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124

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105

( p )

GDS fare 4P

SecuRate Fare (Private fare) 4P FSR

Options

4P Itinerary Pricing

4PS3 Single segment select

4PS12 Multiple segments select

4PS14 FSR Segment select with SecuRate

4P C MH Validating Carrier

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 106136

106

892019 Worldspan user manualpdf

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 108136

108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

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124

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106

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 108136

108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

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116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

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118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

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120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

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124

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125

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127

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136

Page 107: Worldspan user manual.pdf

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107

PNR PRICING (Help 4P)

892019 Worldspan user manualpdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

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124

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125

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Page 108: Worldspan user manual.pdf

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108

p

Lower fare Finder 4PLF

4PLF - Price only4PLF - Price only via accessplus

4PLFB - Rebook

4PLFB - Rebook via accessplus

4PLFQ - Quoting an itinerary with the lowest possible fareregardless of whether the class of service is available

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 109136

109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

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124

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125

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Page 109: Worldspan user manual.pdf

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109

Rules Display (Help 4PR)

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 110136

110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

124

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110

- specific PTC for fare component 14PR PADT ndash1

- display fare rules for fare component 14PR-1

- display fare rules4PR

Fare Rules display ndash must read items

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 111136

111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

124

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111

p y

Penalty Cancellation5

Advance Reservation Ticketing4

Min Max Stay3

Booking Code2

PTC ndash Passenger Type Code1

Fare Rules display ndash continues INFO 4FR1HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 112136

112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

124

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112

HKGJKT-CX 12JAN10 RULE DISPLAY TARIFF 0008 RULE CX0B

ADD APPLICABLE TAX FED INSP FEES

001-FARE BASIS HKD NUC PTC FT GI

BDGLART R 8160 105284 LBR PR EH

BOOKING CODES BFIRST TRAVEL - 9DEC09

SEASONS - NO RESTRICTION

PENALTIES - CANCEL-

CHANGE-

CHANGE-NO CHANGE TO RES

FOR ALL CONDITIONS SEE TEXT RULE gt4FR1PEN (

DAYTIME - NO RESTRICTION

ADV RESTKT - SEE TEXT RULE gt4FR1ADV (

MIN STAY - RETURN AFTER 5 DAYS AFTER

DEPARTURE FIRST INTERNATIONAL SECTOR

gt4FR1MIN (

MAX STAY - 2 MONTHS AFTER DEPARTURE FROM ORIGIN

gt4FR1MAX (BLACKOUTS - NO RESTRICTION

SURCHARGES - NONE

STOPOVERS - NOT PERMITTED DEPARTURE FROM ORIGINgt4FR1STO (

TRANSFERS - NOT PERMITTED gt4FR1TRA (

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 113136

113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

124

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Page 113: Worldspan user manual.pdf

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113

FLT APPLIC - ANY CX FLIGHT MUST BE DIRECT gt4FR1FLT (

CHILD DISC - NO CHD DISCOUNT

OTHER DISC - NO OTHER DISCOUNTS PERMITTED gt4FR1OTH (

COMBINABLTY - SEE TEXT RULE gt4FR1COM (ELIGIBILITY - LBR-LABORER FARE LBR-LABORER FARE gt4FR1ELI (

ACCOM PSGR - NO RESTRICTION

TRVL RESTR - NO RESTRICTION

SALES RESTR - TKT ONAFTER 15DEC09

SEE TEXT RULE gt4FR1SLS (

NEGOTIATED - NO RESTRICTION

TKT ENDORSE - NO RESTRICTION

APPLICATION - SEE TEXT RULE gt4FR1APL (

HIPS - SEE TEXT RULE gt4FR1HIP (

TOUR DISC - SEE TEXT RULE gt4FR1TCD (

AGENT DISC - SEE TEXT RULE gt4FR1AGT (

MISC TAGS - SEE TEXT RULE gt4FR1MIS (

MPM - EH 2434 VIA EASTERN HEMISPHERE

Fare Rules display ndash continues

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 114136

114

4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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4FR1ADV

ADVANCE RESTKTG

RESERVATIONS AND TICKETING ARE REQUIRED AT LEAST 7 DAYS

BEFORE DEPARTURE

OPEN RETURNS PERMITTED

OR - TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER

RESERVATIONS ARE MADE

OPEN RETURNS PERMITTED

NOTE -

24 HOUR TICKETING IS APPLICABLE TO RESERVATIONS

MADE LESS THAN 7 DAYS PRIOR TO DEPARTURE

Useful Tips Most restrictive rule will be applied

bullSearch for LOW FARE alternatives for a domestic and or international trip

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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httpslidepdfcomreaderfullworldspan-user-manualpdf 115136

115

bullAdding the key to the $P entry and optional entries will ensure Worldspan checks last seatavailability for Access Plus airlines

EXPLANATION ENTRY

Basic Entry $P04SEPHKGZRH R21SEP

Direct amp Non-stop Flights $P04SEPHKGZRH R21SEPD

Specific Airline $P04SEPHKGZRH R21SEP ALX

Two Seats $P04SEPHKGZRH R21SEP P2 $

Adult amp Child Price Break Down $P04SEPHKGZRH R21SEP P2ADT1CNN $

Surface Sector (Open Jaw) $P04SEPHKGZRH R29SEPFRAHKG

List 15 Alternatives $P04SEP HKG ZRH R21SEP1P ALT15

Multiple routings (max 6) $P04SEPHKGZRH R15SEPZRHFRA R7OCT LONBKKR10OCT BKKHKG

E-Pricing Script

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 116136

116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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116

4-Easy Steps to Book Hotel

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 117136

117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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117

Step 1 List of hotels in a chosen citygtHLCSFOD21APR23APRNP-2

gt HLS1NP2DD-5 (from PNR segment)

Step 2 Rooms availability with rates from an hotel listgt HA2

Step 3 Rules from a room rategt HR4

Step 4 Book the hotel room from rule display

gt H02G-CCAX3724111222333EXP09-11

gt H02G-DEPCCCA321456987452EXP09-11

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 118136

118

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 119136

119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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119

4-Easy Steps to Book Car

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 120136

120

Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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Step 1 List of car availability with rates

gt CRASFO23APR26APRARR-0900DT-1800DO-LAXStep 2 Rate rules

gt CRR2

Step 3 Car details by car availability

gt CRD4

Step 4 Car sell by availability

gt CR01

Worldspan Goreg Desktop Product

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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httpslidepdfcomreaderfullworldspan-user-manualpdf 121136

121

VIEW YOUR RENTAL CAR

Welcome to Worldspanrsquos Global Learning Center

Your gateway to a wide variety of training opportunities from e-Learning virtual andclassroom training online documentation and other professional development

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 122136

122

opportunities

Click the following Link to check training courses provided by Worldspanhttplearningwspancomwbtmanagerdefaultasp

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 123136

123

892019 Worldspan user manualpdf

httpslidepdfcomreaderfullworldspan-user-manualpdf 124136

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