Workplace Etiquette

2014

Workplace Readiness Series

Workplace Readiness Series Resume Writing Job Search 2014 How To Successfully Ace a Job Interview Workplace Etiquette Taking Charge of Your Career

What is Etiquette?

Test Your Etiquette Intelligence

Answer the following Workplace Etiquette

Questions…

Meeting Etiquette How early should you arrive for a scheduled meeting? What about arriving late? How do I enter a meeting in progress gracefully? What should I do if I have to leave a meeting early? What should I do if I miss a meeting? As the organizer of the meeting, what should you do if

you notice that you will need to go past the scheduled ending time?

Nametags Why are nametags so important? Nametags should be worn on your RIGHT side front

shoulder area Enables a person to see your name as you’re shaking hands If worn around your neck – adjust the length so it can be

easily seen without the other person looking down Do not clip nametags at the bottom of your jacket If writing your own name tag – write clearly or have

someone else do it

Greetings When meeting someone, always rise if seated, extend your hand

and repeat the other person’s name in your greeting.

A good handshake is important – it should be firm and held for 3 seconds o Types of handshakes:

The Dead Fish The Terminator The Finger Holder The Smothered

Females and males should be ready to initiate a handshake

Is it proper to hug in business?

Introductions Why are introductions one of the most important acts in

business life? Proper Introductions

Introduce a younger person to an older person Introduce a non-official person to an official person Introduce a junior person to a senior person

Do not assume that everyone wants to be called by his 0r her first name

Business Meals 1. Don’t order messy meals2. Order something in the mid-price range3. Hold your utensils properly 4. Don’t drink too much5. Make conversation 6. Practice good table manners

Receptions/Social Hour /Networking

What is the purpose of a business reception? Mingling/ making contacts Part of an interview process Employee entertaining clients

When you enter, observe the layout of the room

If no tables, you should have your food or your drink in your hand – never both.

If you have a drink, hold it in your left hand

If you have food, hold it in your right hand and eat with your left

If tables – you can have food and drink together – be ready to stand and greet people

Always greet/introduce yourself to the host/hostess

Connect with as many guests as possible - focus eye contact on that individual and after a time politely excuse yourself to move on to someone else

Personal Appearance Dress codes can be confusing So many labels

Business attire Business casual Casual

What you see is what you get! The clothes we choose communicate an important

nonverbal image to others

Dress for Success – for WOMEN A straight-forward business suit is best. Wear sensible pumps. Be moderate with make-up and perfume. Makeup should enhance your natural features,

not create new ones! Wear simple jewelry. Hair and fingernails should be well-groomed. Bring pen and notepad to jot down any information you may

need to remember

Dress for Success – for MEN A clean, ironed shirt and conservative tie are a must. A simple jacket or business suit is a good idea as well. Shoes should be polished. Face should be clean-shaven;

facial hair should be neatly trimmed. Hair and fingernails should be well-groomed. Use cologne or after-shave sparingly. Bring pen and notepad to jot down any information

you may need to remember  

How much does a person’s appearance

influence your opinion of him or her?

Simple Rules of Personal Appearance When in doubt about how to dress, examine others that you

respect and imitate that

Your attire should reflect your environment and your position

Never wear clothes that reveal too much

Always err on the conservative side

Avoid over accessorizing and skip cheap looking accessories

Keep it neat and clean - no stains, rips or holes

Do not wear wrinkled garments

Top Workplace Etiquette Tips…Package Your Brand Identity

1. Manage your communication style (talking, emails, body language, etc.)

2. Meet people with confidence - say your name clearly3. Dress well – always 4. Speak to be heard and with certainty5. Show genuine interest in others 6. Listen attentively and for understanding not rebuttal 7. Build your brand8. Be true to your brand

Thank You for attending Workplace Etiquette