Working Mother Best · 2016-05-12 · › Recruitment, Retention and Advancement Programs › Company Culture To qualify for this application, companies must employ at least 500 U.S

2016 Working Mother Best Companies for Multicultural Women

EXECUTIVE SUMMARY

workingmother.com/wmri 2Photograph: iStock

Since 2003, the Working Mother Best Companies for Multicultural Women has recognized American

corporations that create and use best practices in hiring, retaining and promoting women of color to ensure that a variety of perspectives are represented at every level of

management and decision-making.

Mission

workingmother.com/wmri 3

Each organization completed a detailed application covering both internal and external programs and activities that benefit women of color. The 2016 application included sections on the following:

› Representation of Multicultural Women

› Hiring, Attrition and Promotions

› Recruitment, Retention and Advancement Programs

› Company Culture

To qualify for this application, companies must employ at least 500 U.S. employees.

Completed applications for the 2016 Best Companies for Multicultural Women were collected online from August 24, 2015, to November 6, 2015.

Winning companies are selected from the pool of applicant companies and ranked based on the data they provided in their applications.

Winners are announced in the June/July 2016 issue of Working Mother magazine and on workingmother.com/wmri.

Statistics reported are aggregated based on the data from the 25 winning companies.

Research Methodology


Summary of 2016 Findings

› Multicultural women at the Best Companies represent 17% of the top fifth of earners, which is quadruple their representation from last year (4%).

› Women hold 28% of the board of directors seats at the Best Companies—the highest proportion attained over the past eight years of the initiative. However, multicultural women hold only 6% of the seats, down by two percentage points from last year.

› All 2016 Best Companies offer mentoring to multicultural women, and all also target mentoring specifically to serve younger multicultural women or those early in their careers.

› This year also saw 76% of Best Companies offer a sponsorship program, up from 68% a year ago.

› At 96% of the Best Companies, CEOs show their commitment to advancing multicultural women by requiring a diversity executive to report back to him/her on diversity metrics, meeting regularly with a diversity executive to review goals and performance and providing an annual update on diversity to the board of directors.

› At the Best Companies, multicultural women participate in network/affinity groups at higher rates than any other employee group; however, fewer multicultural women participate in career counseling than men or white women.


Source: 2016 Working Mother Best Companies for Multicultural Women

Congratulations to the 2016 Working Mother Best Companies for Multicultural Women!

AccentureADP

Allstate InsuranceAmerican Express

Bon Secours Health SystemCA Technologies

CiscoCiti

Colgate-PalmoliveDeloitte

General MillsGeneral Motors

Horizon Blue Cross Blue Shield of New Jersey ★IBM ★

JPMorgan Chase & Co.KPMG

Morgan StanleyNew York Life Insurance

Procter & Gamble ★Prudential Financial ★

PwCSodexo

State FarmVerizon ★

Wal-Mart Stores★ Top 5 Company



By the Numbers

The 2016 Working Mother Best Companies for Multicultural Women

employ more than

2.5 million workersin

11 industrieswith more than

28,500 worksitesacross

50 states.

Automotive

Consumer Products (including Cosmetics, Food and Beverages)

Financial Services

Hospitality

Hospitals and Health Care

Insurance

Manufacturing

Professional Services, Management Consulting and Accounting

Retail and Apparel

Science, Technology, Engineering, Aerospace and Medical Devices

Telecommunications



Multicultural women make up 21% of all employees at the Best Companies, while multicultural men represent 18% of the total workforce—figures that have held firm since last year.

Total Workforce

Women represent

52%of total

employees at the Best Companies

Men represent

48%of total

employees at the Best Companies

REPRESENTATION OF WORKFORCE

MULTICULTURAL WOMEN

21%

MULTICULTURAL MEN

18%

WHITE WOMEN

31%WHITE MEN

30%



As multicultural women move up the corporate ladder, their representation shrinks significantly, even compared with that of their male multicultural peers.

White men are the only employee group to gain representation as they advance in their careers.

Representation by Job Level

White Men Multicultural Women

White WomenMulticultural Men

0%

100%

REPRESENTATION OF WORKFORCE BY JOB LEVEL

8%

21%

4%

14%15%18% 18%

11%

25%

31%

20%

28%

52%

30%

65%

40%

SENIOR MANAGERS

TOTAL EMPLOYEES

CORPORATE EXECUTIVESMANAGERS


0%

20%REPRESENTATION OF WORKFORCE BY JOB LEVEL

Source: 2009–2016 Working Mother Best Companies for Multicultural Women

Representation of multicultural women at the manager (14%), senior manager (8%) and corporate executive (4%) levels continue to hold steady at the Best Companies.

Representation of Multicultural Women

14%

7%

3%

14% 14% 14%

8% 8% 8%

4% 4% 4%

14%

7%

3%

13%

7%

3%

12%

7%

3%

12%

6%

4%

20122009 20132010 2014 2015 20162011

Percentage of Corporate Executives who are Multicultural Women

Percentage of Senior Managers who are Multicultural Women

Percentage of Managers who are Multicultural Women


0%

20%


Representation of multicultural men at the manager, senior manager and corporate executive levels is slowly creeping upward. At each job level, the representation of multicultural men increased one percentage point, year over year.

REPRESENTATION OF WORKFORCE BY JOB LEVEL

Percentage of Senior Managers who are Multicultural Men

Percentage of Corporate Executives who are Multicultural Men

Percentage of Managers who are Multicultural Men

Representation of Multicultural Men

14%15%

14%15%

16% 16%17%

18%

12%

11%12% 12% 12%

13%

15%

11%

4%

9% 9% 9%10%

11%

14%

10%

20122009 20132010 2014 2015 20162011



Board of Directors MembershipAt the Best Companies, representation of multicultural women on boards of directors fell by 2 percentage points, to 6%.

However, representation of white men on boards of directors at the Best Companies is at its lowest point (54%) in eight years, driven by increased representation among multicultural men and white women.

REPRESENTATION ON BOARD OF DIRECTORS

2009

2011

2010

2012

2013

63%

62%

62%

62%

54%

62%

58%

60%2014

18%

15%

15%

16%

16%

16%

16%

16%

22%

15%

18%

17%

17%

19%

22%

20%

2015

2016

4%

5%

4%

4%

4%

8%

6%

6%

WHITE MENMULTICULTURAL MEN WHITE WOMEN

MULTICULTURAL WOMEN



None of the Best Companies have a multicultural woman as CEO; however, four Best Companies are led by white women.

Multicultural women represent 5% of executives who report directly to the CEO as well as 3% of those with profit-and-loss responsibilities.

Top-Tier Representation

REPRESENTATION OF CEOS, DIRECT REPORTS, AND EXECUTIVES WITH P&L RESPONSIBILITIES

WHITE MENMULTICULTURAL MEN WHITE WOMEN

MULTICULTURAL WOMEN

CEOs 76% 8% 16% 0%

Executives with P&L

Responsibilities 67% 10% 20% 3%

Direct Reports to CEO 61% 12% 22% 5%



At the Best Companies, CEOs demonstrate a commitment to diversity and inclusion in a number of public ways.

CEO Commitment

IN WHICH OF THE FOLLOWING WAYS HAS YOUR CEO DEMONSTRATED A COMMITMENT TO DIVERSITY & INCLUSION?

Provides annual update on diversity to board of directors

Requires diversity executive to report back to him/her on diversity metrics

Meets regularly with diversity executive to review diversity goals and performance

Embeds diversity & inclusion into the business growth strategy

Makes CEO diversity statement available on corporate website and in other corporate materials

Is a board member of a diversity organization

Oversees and/or reviews metrics on supplier diversity

Includes an update on diversity during annual updates with employees

Oversees or approves management compensation plans that are tied to diversity

Chairs or oversees Diversity Council

96%

96%

96%

92%

88%

56%

72%

48%

68%

48%0% 100%



Multicultural women at the Best Companies represent 17% of the top fifth of earners, which is quadruple their representation from last year (4%).

Top Earners



17%

4%

17%

8%

31%

44%

35%

44%

2015 20162015 2016 2015 2016 2015 2016

TOP 20% EARNERS BY REPRESENTATION

0%

100%



Multicultural women received 15% of promotions to manager and 10% of promotions to senior manager across the Best Companies; both rates match those of a year ago.

Multicultural women received 7% of promotions to corporate executive this year (down from 8% in 2015).

Promotions



45%

38%39%

56%

17%18%18%15%

27%29%29%

22%

10%15%14%

7%

TO SENIOR MANAGER POSITIONS

TO MANAGER POSITIONS AND ABOVE

TO CORPORATE EXECUTIVE POSITIONS

TO MANAGER POSITIONS

0%

100%

PERCENTAGE OF PROMOTIONS RECEIVED BY EACH GROUP



At the Best Companies, multicultural women represent 15% of employees hired into manager positions, 9% of those hired as senior managers and 4% of those hired as corporate executives last year.

By comparison, multicultural women represented 14% of manager hires, 9% of senior manager hires and 5% of corporate executive hires a year ago.

Hiring



49%

37%

65%

20%22%

12%

23%26%

19%

9%

15%

4%0%

100%

HIRING BY JOB LEVEL

SENIOR MANAGERS




Multicultural women represent 14% of managers who left the 2016 Best Companies, 8% of senior managers who left and 3% of corporate executives who left.

These numbers all held steady from a year ago.

Attrition



54%

39%

65%

20%22%27%

12%17%19%

8%

14%

3%0%

100%

ATTRITION BY JOB LEVEL

SENIOR MANAGERS




At the Best Companies, multicultural women represent more than a quarter of all new hires as well as a quarter of all employees who left the company last year. However, they only make up 14% of the employees promoted to positions at the manager level or higher.

Hiring, Attrition and Promotions



27%25%30%

39%

22%23%18% 18%

27%25%

31% 29%25%27%

21%

14%

ATTRITIONTOTAL WORKFORCE PROMOTIONS TO MANAGER AND ABOVEHIRING

0%

100% PERCENTAGE OF HIRES, DEPARTURES AND PROMOTIONS



Best Companies support myriad initiatives specifically designed to recruit and retain multicultural women.

Recruitment & Retention

Professional associations

Special retention programs

Specific recruitment initiatives (not including outside recruiters)

Professional development programs or classes

Forums and events

Outside recruiter or staffing company targeting multicultural

female candidates

Active task force or committee

92%

92%

88%

88%

84%

76%

80%

PERCENTAGE OF BEST COMPANIES OFFERING EACH PROGRAM SPECIFICALLY FOR MULTICULTURAL WOMEN

0% 100%



All Best Companies offer mentoring to multicultural women, and all also target mentoring specifically to serve younger multicultural women or those early in their careers.

This year also saw 76% of Best Companies offer a sponsorship program, up from 68% a year ago.

Advancement Programs

ADVANCEMENT PROGRAMS OFFERED AND USAGE RATES

Mentoring Succession Planning

Career Counseling

Sponsorship Program

Network/Affinity Groups

100%

30%

100%

2%

92%

77% 76%

10%

56%

29%

PERCENTAGE OF MULTICULTURAL WOMEN WHO PARTICIPATED IN EACH PROGRAM

PERCENTAGE OF BEST COMPANIES OFFERING EACH PROGRAM

0%

100%



At the Best Companies, multicultural women participate in network/affinity groups at higher rates than any other employee group; however, fewer multicultural women participate in career counseling than men and white women.

Advancement Programs

PERCENTAGE OF EMPLOYEES WHO PARTICIPATED IN THE FOLLOWING PROGRAMS

Considered in Succession

Planning

2%9% 2%3%

Career Counseling

79%

84%

77%81%

Sponsorship Program

12% 11% 10%10%

29%

18%

Network/Affinity Groups

23%

14%

Mentoring

30%31% 30%33%

WHITE WOMENWHITE MEN MULTICULTURAL WOMEN

MULTICULTURAL MEN

0%

100%



All Best Companies educate managers on inclusion issues, including gender and racial/ethnic diversity.

Manager Training on Diversity Issues

NUMBER OF BEST COMPANIES THAT OFFER MANAGER EDUCATION

Gender Diversity

25

Racial/Ethnic Diversity

25

Sexual Orientation

25

Generational Diversity

24

Microinequities

24



Eighty-eight percent of the Best Companies set performance appraisal objectives for managers that include how they manage diversity issues.

Manager Accountability

NUMBER OF BEST COMPANIES THAT APPRAISE MANAGERS IN EACH OF THE FOLLOWING WAYS

Performance appraisal for managers includes

employee satisfaction in regard to diversity issues as measured in employee

surveys

18

Formal compensation policies reward managers

who help multicultural females advance

11

Performance appraisal for managers includes

the number of multicultural female

employees advancing for whom they have

supervisory responsibility

8

Performance appraisal for managers includes feedback based on a

360-degree type process in regards to diversity

issues

12



The Best Companies share information related to multicultural women with both employees and the public.

Communication

INTERNAL COMMUNICATIONS USED TO ADDRESS ISSUES OF SPECIAL CONCERN

TO MULTICULTURAL WOMEN

EXTERNAL COMMUNICATIONS USED TO ADDRESS ISSUES OF SPECIAL CONCERN

TO MULTICULTURAL WOMEN

Electronic messages

through e-mail, newsletters or

postings

New employee orientation

Internal video broadcasts

of executive speeches

96%100% 100%

92%92%88%

92%

2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016

Executive speeches

that express company values, philosophy and

commitment

96% 96%

Annual report

84%

72%

Twitter feed

68%

0%

100%

0%

100%


How do you rate in key areas like diversity & inclusion, women’s advancement and work life programs? The Working Mother Research Institute has the answer. With one of the most comprehensive databases

available to corporate America, WMRI has the data you need to make the right decisions for both your employees and your bottom line.

To find out how your company rates, register today for one of our initiatives:

› Working Mother 100 Best Companies

› Working Mother Best Companies for Multicultural Women

› Working Mother & Flex-Time Lawyers Best Law Firms for Women

› NAFE Top Companies for Executive Women

› Diversity Best Practices Benchmarking Tool

Participation is free and confidential.

Interested in learning more? Visit workingmother.com/surveys today!


BenchmarkingOur benchmarking reports offer the most detailed data available, showing how your company rates,

question-by-question, against all Best Companies. Custom comparisons are also available.

ScorecardsEach participating company receives a free top-line summary of how it compares with all applicants

across essential clusters of the initiative’s extensive application.

Custom AssessmentsLet our researchers do the assessment for you. Our experienced team will turn your data into a turnkey presentation showing where your company leads and lags as compared with the Best Companies.

Interested in learning more? Contact Kristen Willoughby at [email protected] for more information today!


Learn more at workingmother.com/surveys

From flexibility and child care to the recruitment, retention and advancement of women, the Working Mother Research Institute is dedicated to tracking and promoting the best practices of today while creating strategies for tomorrow. WMRI’s goal is to give both working mothers and

their employers the information they need to make workplaces truly family friendly.


Contact Information

Jennifer Owens, Director [email protected]

Krista Carothers, Senior Research Editor [email protected]

Kristen Willoughby, Senior Manager, Editorial & Research Initiatives [email protected]

Michele Siegel, Director of Research Initiatives [email protected]

Tierney O’Brien, Custom Insights Senior Analyst [email protected]

Aviva Rosner, Custom Insights Analyst [email protected]

Learn more at workingmother.com/surveys

Documents

Working Mother Best · 2016-05-12 · › Recruitment, Retention and Advancement Programs › Company Culture To qualify for this application, companies must employ at least 500 U.S