WORKHOLDING SERVICES

Forkardt is dedicated to providing superior products and customer service to facilities around the world. We take great effort to ensure that all of our products are designed and manufactured to function in the varied environments of the machine tool industry. While our products are known to routinely withstand the rigorous machine cycles of high production, it is important to observe proper maintenance schedules and inspections to assure the longevity and consistent output of your investment.

Years of experience in our service departments suggest that workholding maintenance intervals are often overlooked, which can lead to premature wear or inconsistent output of the device. With this in mind, Forkardt is introducing three new product service packages to integrate with your specific product needs. Each package offers a higher level of confidence that your production will not be interrupted for a workholding failure.

Talk with your Forkardt representative and see which service package—Gold, Silver, or Bronze—meets your operating needs. The professional customer service team at Forkardt looks forward to being a part of your success.

WORKHOLDING SERVICES

Your chuck is a precision component and an integral part of your machining operation. To keep it functioning at top performance and optimal capacity, regular maintenance is suggested.

We listened to our customers and designed a program around their needs. The Forkardt Chuck Support Program works for you, from start to finish:

With three levels of service packages, there is an option to fit your needs. From basic coverage to comprehensive overview, select the package that works for you.

À la carte offerings help to pinpoint your specific needs. These options include on-site balancing, additional training in maintenance and function, loaner chucks and more. See the detail below the Service Package descriptions.

Quick turnaround with additional coverage means you can count on minimal downtime with loaner chucks where applicable, or guaranteed repair/return services depending on the service package you choose.

Enjoy peace of mind knowing that you are covered and can expect the best performance and longevity out of your investment with a properly maintained and serviced product.

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Flexible Packages

Quick Turnaround

À la carte Offerings

Peace of Mind

In addition to a multitude of competitive packages, we are pleased to offer the following services as required*:

• Clamping force measurements

• Loaner tools

• Basic functional testing

• Troubleshooting & analysis

• On-spindle chuck balancing

• Product training

ON-SITE OFFERINGS

1. Assessment & repair (Rebuild with new/extended warranty period on chucks & cylinders) 2. Full functional testing

IN-HOUSE OFFERINGS

Feature Gold * Silver Bronze

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Delivery of chuck components in 24 hours – –

Chuck component discount 20% 10% 5%

1-year extended warranty on workmanship –

One annual on-site functional evaluation –

Free box of grease cartridges, shipped once a year

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Free reconditioning assessment if chuck is shipped to Forkardt

Expedited rebuild service

Discount on Repair Services Performed at Forkardt 20% 15% 10%

*Available for select models

3 COMPETITIVE PROGRAMS TO PROTECT YOUR PRODUCTIVITY:

Call the Forkardt Service Department to inquire about these packages & additional services at: (800) 544-3823

Email: tcsales@forkardt.com Tel.: (800) 544-38232155 Traversefield DrTraverse City, MI 49686 W W W. F O R K A R D T. C O M