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Workforce Update Saba Razaq Monday, 12 December 2011

Workforce Update Saba Razaq Monday, 12 December 2011

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Workforce UpdateSaba Razaq

Monday, 12 December 2011

Workforce Planning Process 2011 Workforce Assurance Process and Patient Safety Data Quality and new measures going forward with NHS

IC / Woven eWIN updates and exciting new developments Hot topics NHS operating framework 2012 / 2013

Demand spreadsheets and narratives still coming in Still a few stragglers from the cluster* Information shared with the modernisation hub Deep dive discussions in place Pulling together the analysis to feed into the Education Commissioning Plans for 2011/12 with

Universities Intelligence and information to be shared with applicable and appropriate networks High demand for assistant and advanced practitioners

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Any issues?

Any challenges

Happy to discuss – email or call

Do you need any more details?

Workforce AssurancePatient Safety

Information shared Workforce assurance links shared with Plans Workforce assurance framework on eWIN tool box Building on good practice from across the region and NHS England Case studies and best practice imminent (volunteers)

Trust Assurance Are plans assured at provider / trust level? What operational assurance and patient safety systems? Are the Medical Director and Director of Nursing signing off

workforce plans? Is the Chief Executive signing Off

DevelopmentsDeveloping on-line tool and trigger metrics to assure plans?

Who would like to be involved? – volunteers?

What methodologies would you like to use?

The NHS NW has to respond to Key Lines of Enquiry (KLOEs) from the Department

5. External Input•CQC•Monitor•Others

What processes are in place?

Data Quality

• Why data quality? • Monitoring data quality via Woven

• Updating eWIN reporting

• Ways NHS NW are working to improve data quality

•Finance information on eWIN?

• Health Visitors

Why is data quality important? What is your data used for? What impact does this use have on decision making? For example, data is used to populate current position of

workforce and forecast future workforce What impact would incorrect data have? What do you use for board reports – do you believe it?

Ensuring accuracy minimising risk in data modelling and mapping

Ensuring accuracy provides confidence in robust data and consequent decision making

Ensuring accuracy enables accurate reporting

Source: NHS IC Woven Data Quality Report

Time Frame: Aug11-Dec 11

Measure: Final Score

Trust Final Score Regional RankPosition from

previous monthNational Rank

Position from previous

monthWirral PCT 10000 1 ↑ 1 ↑Calderstones Partnership NHS Foundation Trust 9995 2 ↓ 8 ↓University Hospitals Of Morecambe Bay NHS Foundation Trust 9990 3 ↓ 12 ↓Salford Royal NHS Foundation Trust 9990 3 ↑ 11 ↑Greater Manchester West Mental Health NHS Foundation Trust 9985 5 ↑ 17 ↑University Hospital Of South Manchester NHS Foundation Trust 9985 5 ↑ 15 ↑Western Cheshire PCT 9985 5 ↑ 14 ↑Tameside And Glossop PCT 9965 8 ↑ 31 ↑Liverpool Women's NHS Foundation Trust 9960 9 ↓ 33 ↓Pennine Acute Hospitals NHS Trust 9960 9 ↑ 34 ↑Trafford Healthcare NHS Trust 9955 11 ↓ 37 ↓Knowsley PCT 9860 12 ↑ 56 ↑Central And Eastern Cheshire PCT 9845 13 ↓ 59 ↓Countess Of Chester Hospital NHS Foundation Trust 9840 14 ↑ 61 ↑East Cheshire NHS Trust 9810 15 ↓ 68 ↓Warrington PCT 9785 16 ↓ 70 ↓Stockport PCT 9715 17 ↓ 73 ↓Clatterbridge Centre For Oncology NHS Foundation Trust 9705 18 ↑ 74 ↑Pennine Care NHS Foundation Trust 9685 19 ↓ 75 ↓Trafford PCT 9660 20 ↓ 79 ↓Warrington And Halton Hospitals NHS Foundation Trust 9575 21 ↓ 89 ↓Southport And Ormskirk Hospital NHS Trust 9550 22 ↓ 90 ↓Lancashire Teaching Hospitals NHS Foundation Trust 9455 23 ↑ 101 ↑The Christie NHS Foundation Trust 9380 24 ↓ 105 ↓Royal Bolton Hospital NHS Foundation Trust 9335 25 ↓ 107 ↓Salford PCT 9310 26 ↑ 108 ↑Cheshire And Wirral Partnership NHS Foundation Trust 9305 27 ↓ 109 ↓Halton And St Helens PCT 9285 28 ↓ 113 ↓Liverpool Community Health NHS Trust 9285 28 → 110 ↓Oldham PCT 9195 30 ↓ 119 ↓

Mid Cheshire Hospitals NHS Foundation Trust 9175 31 ↓ 120 ↓Blackpool PCT 9130 32 ↓ 124 ↓Liverpool PCT 9125 33 ↓ 125 ↓North Lancashire Teaching PCT 9055 34 ↓ 131 ↓Stockport NHS Foundation Trust 9000 35 ↑ 135 ↑Bury PCT 8910 36 ↓ 139 ↓5 Boroughs Partnership NHS Foundation Trust 8805 37 ↑ 150 ↑Bolton PCT 8720 38 ↓ 156 ↓The Walton Centre NHS Foundation Trust 8625 39 ↓ 163 ↓Sefton PCT 8495 40 ↑ 174 ↓Aintree University Hospitals NHS Foundation Trust 8405 41 ↑ 183 ↑Blackpool, Fylde And Wyre Hospitals NHS Foundation Trust 8360 42 → 186 ↓Wirral University Teaching Hospital NHS Foundation Trust 8355 43 ↑ 188 ↑Wrightington, Wigan And Leigh NHS Foundation Trust 8265 44 ↑ 191 ↑Manchester Mental Health And Social Care Trust 8180 45 ↑ 193 ↑Manchester PCT 8120 46 ↑ 200 ↑Lancashire Care NHS Foundation Trust 8005 47 ↓ 206 ↓North West Ambulance Service NHS Trust 8000 48 ↓ 208 ↓Central Lancashire PCT 7965 49 ↓ 211 ↓Alder Hey Children's NHS Foundation Trust 7875 50 ↓ 213 ↓East Lancashire Teaching PCT 7860 51 ↓ 215 ↓Cumbria Partnership NHS Foundation Trust 7570 52 ↓ 229 ↓Tameside Hospital NHS Foundation Trust 7290 53 → 245 ↓Central Manchester University Hospitals NHS Foundation Trust 7235 54 ↑ 251 ↑Liverpool Heart And Chest NHS Foundation Trust 7155 55 ↓ 256 ↓

North Cumbria University Hospitals NHS Trust 6855 56 ↓ 276 ↓Royal Liverpool And Broadgreen University Hospitals NHS Trust 6745 57 ↑ 282 ↑Ashton, Leigh And Wigan PCT 6605 58 → 296 ↑East Lancashire Hospitals NHS Trust 6585 59 ↓ 297 ↓Ashton, Leigh And Wigan Community Healthcare NHS Trust 6565 60 ↓ 299 ↓Mersey Care NHS Trust 6090 61 → 327 ↓Cumbria Teaching PCT 5565 62 ↑ 357 ↓North West Strategic Health Authority 5380 63 ↑ 365 ↓St Helens And Knowsley Hospitals NHS Trust 4795 64 ↑ 387 ↑Blackburn With Darwen Teaching Care Trust Plus 1505 65 ↑ 420 ↓Heywood, Middleton And Rochdale PCT 0 66 ↓ 0 ↑

Future View Trust ranking reporting final score and metric error count Regional and national ranking Monitoring trust final score over time against NW average

and selected trusts SHA ranking / Cluster rankings Importance to bring up region’s data quality to enable

intelligent benchmarking

Temporary Reports Sourced from Woven Excel file modelled on new

reports Regional and national ranking

Data quality steering group set up to encourage the improvement of ESR data quality in the North West NHS community and identify measures for reporting DQ on eWIN

Trust feedback has been sought to identify issues effecting data quality e.g. TCS, capacity

eWIN forum topic

Raise awareness Deputy HRD networks ESR Workforce Management SIG Workforce Planners meetings

Pay-bill Ledger Downloadable tools

What would you like to see?

Ideas

Forums

Validation checks

More detailed reports

• Key priority for government

• National increase 4200 FTE by 2015

• DH Implementation Plan published Feb 2011

• North West will grow to 1808 FTE by 2015

• PCT cluster allocations based on weighted capitation and deprivation.

• Monitoring against this plan will take place

• Regional data cleansing exercise for Health Visitors

• Letters sent out from Dr Ann Hoskins/Jane Cummings to CE’s of all Health Visiting providers.

• All organisations have been formally requested to review ESR data for Health Visitors.

• Deadline: was 30th November

• Send confirmation of completion to [email protected]

• Data cleansed by all providers• Continuous monitoring• Need to increase FTE • Official Guidance on eWIN

http://www.ewin.northwest.nhs.uk/knowledge/resource/424

Definition: “An employee who holds a qualification as a Registered Health Visitor and who occupies a post where such a qualification is a requirement.”

• Occ Code: N3H

• Not below Agenda for Change Band 6

• Holds Registered Health Visitor Qualification

• Managers (not involved in clinical work) – G Matrix

• Learners – P Matrix

eWIN Update

• Priority Dashboards • QIPP Dashboard Developments

• Workforce Transformation and QIPP Planning Toolbox

• Two new hot topics on eWIN this month including one on Agency Worker Regulations and another on NHS Commissioning

• A new case study this month which looks at eWIN itself, and how far it has come since it was launched last year.

• New tool to provide workforce information on Health Visitors, Midwives and School Nurses • Priority areas in the North West and nationally (Health Visitors)

• 12 key metrics showing key workforce data by organisation and PCT Cluster

• Key metrics include:

- Actual Staff in Post V Plan - Actual Staff V Regional Allocations - Skill Mix - Age Profile - Trust Turnover - Cluster Turnover - Starters/Leavers - Vacancies (from NHS Jobs) - % Workforce of Qualified Nursing Staff - Cost Per Employee - Pay-bill - Sickness Absence

•Select Trusts for comparison

•Export QIPP dashboards to PDF

• Email exported PDF

•Sort by Footprints or PCT Clusters•Use check boxes and link to expand choices

•Export the Summary or detailed pages in PDF format

•Or you can email a copy of the QIPP dashboards to yourself or to your colleagues

Hot Topics

DH ROCR approval on National Minimum Dataset for health visitors monthly collection

Completed a maternity workforce submission – more to come

NHS single operating plan – DH seeking approval from ROCR for full plan to include FTs (Monitor in agreement).

Monitor and DH agreeing more transition and transparency around sharing workforce information and intelligence

Workforce and Education Network Leadership Groups progress

QIPP programmes and future delivery

NHS operating framework

Workforce

The SHA expects to assure workforce plans for both Safety and Quality and will require analysis of the triangulation of workforce, finance and activity.

National assumptions will be provided to inform workforce planning.

A clear and evidenced description of the assurance of Safety and Quality of workforce plans is paramount.

Detailed guidance describing key requirements and criteria that detail the collection and analysis of information will be available from the following individuals and will reflect the DH Operating framework and technical guidance.

North West – [email protected] East – [email protected] and Humber – [email protected]

Requirement How tested?

Key Lines of enquiry and Operating Framework challenges

Assurance against Operating framework tests

Data templates Analysis against activity and finance and National Assumptions

Overarching narrative describing workforce plan Key lines of enquiry , Safety and Quality and key challenges

Compliance with Key lines of enquiry and DH Workforce Assurance Framework

A full guide to the Operating Framework is available from the NHS Confederation. Four key and interrelated challenges set the context for this year’s framework: 

Dignified and compassionate care for all Maintaining continued strong performance on finance and service quality Changes to service provision required to meet the QIPP challenge Completion of the transition to new commissioning structures. The Operating Framework recognises the challenges that personal and

professional uncertainty bring but reasserts the need for NHS organisations to continue to act responsibly in fulfilling ongoing statutory and other core duties.

This year’s framework includes a range of measures related specifically to workforce, largely set out in section three, paragraphs 3.31–3.39 and deal with the transition to the new structures for the NHS, staff health and well-being, arrangements for education and training and the role of the staff

survey.