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    WORK STUDY

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    WHATISWORKSTUDY?

    Work study is the investigation of the work done in an

    organization by means of a consistent system, in order to

    attain the best possible use of men, machines and

    materials at present available conditions.In another way work study may be defined asThe

    systematic, objective, critical and imaginative examination

    of all factors governing the operational efficiency of any

    specified activity in order to effect improvement.

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    PURPOSEOFWORKSTUDY

    In general work study aims to

    Lower cost.

    Increased productivity.

    Increased profitability.

    Increased job-security.

    Make work easier.

    Establish fair tasks for every one.

    Check achievements against standards.

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    Everyone in the industry gets benefit from work study

    Management gets benefit through increased efficiency and thus

    increased profit.

    Worker is assured of a fair return for a fair days work. He is

    protected unfair demands. The work is made easier and more

    productive.

    Trade union gets a reliable data measuring fair days work andpayment through work study. This enables trade unions to do

    more objective negotiations with the management based on

    factual evidence.

    Productivity through work enables greater amount of

    production and services to optimum quality and lower prices. Sothe consumers are benefit.

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    MEANSOFINCREASINGPRODUCTIVITY

    There are six possible lines of attack onproductivity problems, which can be classifiedas follows:

    1. Improve basic processes by research anddevelopment.

    2. Improve existing and provide better plant andequipment.

    3. Simplify the product, reduce and standardizethe range.

    4. Improve existing methods of plant operation.

    5. Improve the planning of work and the use ofman-power.

    6. Increase the effectiveness of all employees.

    Long term requireCapital.

    Intermediate may require

    capital

    Short term

    wil l require li t t le

    or no capi tal

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    WORKSTUDYASFIELDOFAPPLICATION

    The following diagram shows how work study helps in increasing

    productivityWork Study

    Work measurementMethod Study

    To improve the methodsof production To assess humaneffectiveness

    To achieve improved factory and workplace layout improved design ofequipment. Better working environment

    reduction of fatigue resulting in improveduse of materials, plant equipmentmanpower.

    To achieve a basis for comparison ofalternative methods correct initialmanning. Continuous economy of

    manpower; effective planning ofproduction; realistic labour costing;basis for sound incentive scheme.

    Higher Productivity

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    METHODSTUDY

    The aims of method study are-

    Better design of plant equipments and buildings. Improved layout of factory and offices.

    Better working conditions and environment.

    Higher standards of safety and health.

    Improved flow of work.

    Better quality. Greater job satisfaction.

    Higher earnings.

    Improved utilization of resources.

    Effective material handling.

    Efficient process and procedure. Optimum inventory.

    Optimum output.

    Improved administration.

    Waste reduction.

    Standardization and rationalization.

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    STEPSINVOLVEDINMETHODSTUDY

    Select job/process to be examined & observe

    current performance high process cost, bottlenecks, tortuous

    route, low productivity, erratic quality

    Record & document facts

    activities performed

    operators involved - how etc

    equipment and tools used

    materials processed or moved

    apply critical examination - challenge job

    components & necessity (purpose, place,sequence, method).

    develop alternative methods & present

    proposals

    document as base for new work system

    Install, monitor (slippage) & maintain

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    METHODSTUDYACTIVITIES

    There are the following 5 method activities as described below:-

    1. Operation:An operation is an action performed for advancingtowards desired result.

    2. Inspection:An inspection occurs when the product is

    removed for a time from production.

    3. Storage:A Storage occurs when the product is removed for atime from production.

    4. Delay: A delay occurs when some undesirable eventprevents/hinders the next planned activity e.g. waitingfor a machine to be repaired. A traffic jam.

    5. Transport:A transport occurs when there is movement fromone place to another.

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    METHODSTUDYSYMBOLS

    In order to make a vivid presentation of facts, and to enable themind to understand them quickly and clearly, we use somesymbols instead of words, for the method study activities.

    Operation

    Inspection

    Storage

    Delay

    Transport

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    RECORDINGTECHNIQUE

    For recording data the following aids may be

    utilized

    Graphs.

    Tables.

    Schematic models.

    Flow chart.

    Templates.

    Histogram.

    Frequency polygons and ogives.

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    The process recording methods are

    1. Operation/Outline process chart.

    2. Flow process chart.

    3. Two handed process chart and left hand right hand

    process chart.

    4. Activity chart.

    5. Multiple activity charts.

    6. Flow diagram.

    7. String diagram.

    8. Templates.9. Models and Materials.

    10.Cycle Graph and Chronocycle graph.

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    CRITICALEXAMINATIONQUESTIONS

    Purpose

    What, Why, What else might & Should

    be done ? Place

    Where, Why, Where else & Whereshould it be done ?

    Sequence

    When, Why then, When else could &

    When should ? Person

    Who, Why, Who else might & shoulddo it?

    Means

    How, Why, How else could, How else

    should

    a sound reason for everyactivity

    no assumptions so doublecheck

    quality, safety and healthmust not compromised

    The objectives of critical examination of recorded facts of an existing orproposed method is to determine the true reasons underlying each event

    and to make a systematic list of all possible improvements for later

    development in a new and improved method.

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    WORKMEASUREMENT

    Work measurement is the application of techniquesdesigned to establish the time for a qualified workerto carry out specified jobs at a defined level ofperformance.

    We have seen how total time to manufacture aproduct is increased by:

    adding undesirable features to product,

    bad operation of the processes, and

    ineffective time added because of worker and

    management.

    All this leads to decreased productivity.

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    INTRODUCTION

    Work measurement (WM) is concerned withinvestigating, reducing and eliminating ineffectivetime, whatever may be the cause.

    WM is the means of measuring the time taken in theperformance of an operation or series of operations insuch a way that the ineffective time is shown up andcan be separated out.

    In practice, proving existence of the ineffective time isthe most difficult task.

    After existence is proved, nature and extent is easy tosee!

    WM is also used to set standard times to carry out thework, so that any ineffective time is not includedlater.

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    PURPOSEOF WM

    To reveal the nature and extent of ineffective

    time, from whatever cause,

    So that action can be taken to eliminate it; and

    then,

    To set standards of performance that are

    attainable only if all avoidable ineffective time is

    eliminated and work is performed by the best

    method available.

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    USESOF WM

    To compare the efficiency of alternative methods.Other conditions being equal, the method whichtakes the least time will be the best method.

    To balance the work of members of teams, in

    association with the multiple activity charts, sothat, as far as possible, each member has taskstaking an equal time.

    To determine, in association with man andmachine multiple activity charts, the number of

    machines an worker can run.

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    TIMESTUDY

    A WM technique for

    1. Recording the times and rates of working for

    the elements of a specified job carried out

    under specified conditions,

    2. Analyzing the data so as to obtain the time

    necessary for carrying out the job at a defined

    level of performance.

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    STEPSINMAKINGATIMESTUDY

    Obtaining and recording all the information

    about the job, the operator and the surrounding

    conditions, which is likely to affect the carrying

    out of the work.

    Recording a complete description of the method,

    breaking down the operation into elements.

    Examining the detailed breakdown to ensure

    that the most effective method and motions are

    being used.

    Measuring and recording the time taken by the

    operator to perform each element of the

    operation.

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    STEPSINMAKINGATIMESTUDY

    At the same time assessing the effective speed ofthe working of the operative in relation to theobservers concept of the rate corresponding to

    standard rating. Extending the observed times to basic times.

    Determining the allowances to be made over andabove the basic time for operation.

    Determining the standard time for theoperation.

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    BREAKINGTHEJOBINTOELEMENTS

    An element is an distinct part of a specified job

    selected for convenience of observation,

    measurement and analysis.

    A work cycle is the sequence of elements which

    are required to perform a job or yield a unit of

    production. The sequence may sometimes include

    occasional elements.

    For each job, a detailed breakdown of the

    complete job into elements is necessary.Because.

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    REASONSFORBREAKDOWNOFJOB

    To ensure that productive work (or effective time) isseparated from unproductive activity (or ineffectivetime).

    To permit the rate of working to be assessed more

    accurately than would be possible if the assessmentwere made over a complete cycle.

    To enable different types of elements to be identifiedand distinguished, so that each may be accorded thetreatment appropriate.

    To enable elements involving high fatigue to beisolated and to make the allocation of fatigueallowances more accurate.

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    REASONSFORBREAKDOWNOFJOB

    To facilitate checking the method and so thatsubsequent omission or insertion of elementsmay be detected quickly.

    To enable a detailed work specification to beprepared.

    The enable time values for frequently recurringelements, such as the operation of machinecontrol or loading and unloading work-pieces

    from fixtures, to be extracted and used incompilation of the synthetic data.

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    TYPESOFELEMENTS

    Arepetitive element is an element which occursin every work cycle of the job.

    An occasional element does not occur in eachwork cycle of the job, but which may occur at

    regular or irregular intervals. e.g. machinesetting.

    For a constant element, the basic time remainsconstant whenever it is performed. e.g. switch themachine on.

    Avariable element is an element for which thebasic time varies in relation to somecharacteristics of the product, equipment orprocess, e.g. dimensions, weight, quality etc.

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    TYPESOFELEMENTS

    Amanual element is an element performed by a

    worker.

    Amachine element is automatically performed by

    a power-driven machine (or process).

    Agoverning element occupies a longer time than

    any of the other elements which are being

    performed concurrently. e.g. boil kettle of water,

    while setting out teapot and cups.

    Aforeign element is observed during a study

    which, after analysis, is not found to be necessary

    part of the job.

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    RECORDINGTIMEFORACTIVITIES

    Cumulative timing

    The watch runs continuously throughout thestudy.

    At the end of each element the watch reading is

    recorded. The individual element times are obtained by

    subsequent subtractions.

    The purpose of this procedure is to ensure that

    all the time during which the job is observed isrecorded in the study.

    Typically, most work-study persons attain fairdegree of accuracy quickly when using thecumulative method.

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    RECORDINGTIMEFORACTIVITIES

    Fly back time

    The hands of the stopwatch is returned to zero atthe end of each element and are allowed to startimmediately, the time for each element beingobtained directly.

    In a comparative study of two methods carriedout the Purdue University, the average error inreading the watch using the cumulative method

    was +0.000097 min per reading and using theflyback method was -0.00082 min per reading.

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    RECORDINGTIMEFORACTIVITIES

    Cumulative time recording is preferred, because:

    Trainees achieve reasonable accuracy more quickly.

    It does not matter if element times are occasionallymissed by observed; the over-all time of the study will

    not be affected. Foreign elements and interruptions are automatically

    included since the watch is never stopped.

    Temptation to adjust the element time to rating isless compared to flyback time.

    Workers have greater faith in the fairness as they seethat no time can have been omitted.

    Flyback method can have slight delays when thestopwatch is snapped back to zero at the end of eachelement.

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    TIMESTUDY: RATING

    Rating is the assessment of the workers rate of

    workingrelative to the observers concept of the

    rate corresponding to the standard pace.

    It is a comparison of rate of working observed by

    the work-study person with a picture of some

    standard level.

    The standard level is the average rate at which

    qualified workers will naturally work at a job,

    when using the correct method and whenmotivated to apply themselves to their work.

    This rate of working is called standard rating.

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    TIMESTUDY: RATING

    The purpose of rating is to determine from the

    time actually taken by the operator being

    observed the standard time which can be

    maintained by the average qualified worker and

    which can be used as a realistic basis forplanning, and incentive schemes.

    Time study is concerned with speed at which

    operator carries out the work, in relation to the

    concept of normal speed. Speed here means the effective speed of

    operation.

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    FACTORSAFFECTINGRATEOFWORKING

    Factors outside the control of workers include:

    Variation in the quality or other characteristics

    of the material used, although they be within the

    prescribed tolerance limit.

    Changes in the operating efficiency of tools or

    equipment within their normal life.

    Minor and unavoidable changes in methods or

    conditions of operations.

    Variation in the mental attention for the

    performance of elements.

    Changes in the climatic and other conditions.

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    FACTORSAFFECTINGRATEOFWORKING

    Factors within workers control:

    Acceptable variation in the quality of theprocess/product.

    Variation due to workers ability.

    Variation due to ability of mind, specificallyattitude.

    Optimum pace at which the worker will work

    depends on The physical effort demanded by the work.

    The care required on the part of the worker.

    Training and experience.

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    RATINGFACTOR

    The figure 100 represents standard performance.

    If the operator is apparently performing with less

    effective speed, than the assigned factor is less

    than 100.

    If, on the other hand, the effective rate of

    working is above standard, the operator gets a

    factor above hundred.

    Essential idea being:

    Observed time x Rating = Constant

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    RATINGFACTOR

    This constant is known as the basic time:

    So, depending on the rating assigned for the

    operator, the basic time can either be less than or

    greater than the observed time.

    TimeBasicRatingStandard

    RatingtimeObserved x

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    WORKCONTENT

    The work content of a job or operation is definedas: basic time+ relaxation allowance+ anyallowance for additional work (e.g. the part ofrelaxation allowance that is work related).

    Standard time is the total time in which a jobshould be completed at standard performancei.e. work content, contingency allowance fordelay, unoccupied time and interferenceallowance.

    Allowance for unoccupied time and interferencemay not be frequently included in the standardtime calculations; however, the relaxationallowance is.

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    STANDARDTIMECONSTITUENTS

    Acontingency allowance is a small allowance of timewhich may be included in a standard time to meetlegitimate and expected items of work or delays,precise measurement of which is uneconomicalbecause of their infrequent or irregular occurrence.

    Contingency allowance for work should includefatigue allowance; whereas the allowance for delayshould be dependent on the workers.

    Typically contingency allowances are very small andare generally expressed as percentage of the total

    repetitive minutes of the job.

    Contingency allowance should not be more than 5%,and should only be given where the contingenciescannot be eliminated and are justified.

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    STANDARDTIMECONSTITUENTS

    Relaxation allowance is an addition to the basictime intended to provide the worker with theopportunity to recover from the physiological andpsychological effects of carrying out specified

    work under specified conditions and to allowattention to personal needs.

    The amount of the allowance will depend on thenature of the job.

    One of the major additions to the basic time.

    Industrial fatigue allowance, in turn, forms amajor portion of the relaxation allowance.

    Relaxation allowances are also given aspercentages of the basic times.

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    STANDARDTIMECONSTITUENTS

    Typical values of relaxation allowance are 12-

    20%.

    In addition to including relaxation allowances,

    short rest pauses could be added over the period

    of work for an operator.

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    OTHERALLOWANCES

    Start-up / shut-down allowance

    Cleaning allowance

    Tooling allowance

    Set-up / change-over allowance Reject / excess production allowance

    Learning / training allowance

    Policy allowance is an increment, other than the

    bonus increment, applied to standard time toprovide a satisfactory level of earning for certain

    level of performances under exceptional

    conditions.

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    STANDARDTIME

    Now, we can add all the constituents to arrive atthe standard time for a job.

    Standard time = observed time + rating factor +relaxation allowance + work related contingency

    allowance + delay related contingency allowance.