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ZENITH International Journal of Business Economics & Management Research
Vol.2 Issue 2, February 2012, ISSN 2249 8826
Online available at http://zenithresearch.org.in/
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“WORK-LIFE BALANCE: DILEMMA OF MODERN SOCIETY”
A SPECIAL REFERENCE TO WOMEN BUS CONDUCTOR
IN MAHARASHTRA STATE ROAD TRANSPORT
PROF. B. S. KADAM*
*Anantrao Thopte College and Research Centre,
Bhor, Pune- 412206, Maharshtra.
ABSTRACT
Work-Life Balance is increasing interest in academic literature, legislation and public
sector. It is meaningful daily achievement and enjoyment in life. Organizations have
started introducing various schemes to attract, retain employees and productivity.
Majority employers support the work –life balance concept. Women have prepared
themselves for careers. Since 2005 the MSRTC started appointment of women bus
conductor. Women have performs their duties as bus conductor and domestic work. To
know the general opinion of the women bus conductor towards their personal and work
life is the main objective of this study. Sample size is 20 percent of total women bus
conductors. Structured questionnaire is used for survey of women bus conductors. 89
percent of the women bus conductors’ spouses are employed. 57 percent of women bus
conductors accept that, they are able to balance personal and work life. Achieve the
balance between paid employment and personal life is important to women bus
conductor. Work-Life Balance is a joint responsibility of employers and employees’.
Women bus conductor should plans, prioritize and schedule as efficiently as possible.
Employers’ can facilitate work life balance with many schemes that can attract
employees and satisfy their needs.
KEYWORDS: Work-Life Balance, Women bus conductor, Persona life, Work Life,
employers, Achievement, Enjoyment.
_______________________________________________________________________
INTRODUCTION
Work-Life Balance is a subject, in which increasing interest in academic literature,
legislation and public discloser. Work- Life Balance is abroad concept including proper
prioritizing between ‘Work’ such as career and ambition, on the other hand and ‘Life’
such as health, pleasure, leisure, family and spiritual development.
Work- Life Balance means, meaningful daily achievement and enjoyment in each of
four life quadrants work, family, friend and self.
The expression Work- Life Balance was first used in the United Kingdom in the late
1970s to describe the balance between an individual’s Work and personal Life1
. In the
United States, Work Life Balance was first used in 1986.
ZENITH International Journal of Business Economics & Management Research
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Work- Life Balance is old concept. After the industrial revolution the pattern of work and
work place were changed.
Achievement and enjoyment are the front and back of the coin of value in life. Person
can’t have one without the other. According to various surveys conducted on Work-Life
Balance near about 60 percent of respondents said that they are not able to find out a
balance between their Life and Work. Achieving Work- Life Balance is easy. Work-Life
Balance is about effectively managing the juggling act between paid work and other
activities that are important to us, including spending time with family, taking part in
sports and recreation, volunteering or undertaking further study.
Organisations have started introducing various schemes to attract, retain employees and
increase productivity. Majority employers support the Work- Life Balance concept.
REVIEW OF LITERATURE
Kathleen Gerson, sociologist, recently states that, young people are searching for new
ways to define care that do not force them to choose between spending time with their
children and earning an income and are looking for definition of personal identity that
do not pit their own development against creating committed ties to others2
. Steven
Sauter, chief of applied psychology and ergonomics, states that, the work place has
become the source of stress, Keneya Research Institute, reveals that, the employees, who
were more favourable towards their company’s efforts to support Work-Life Balance.
They have great pride in their organization. It was indicated a much lower intend to
leave organization. It increased more job satisfaction. Women academics of United
Kingdom stated that, they have greater problems in achieving Work- Life Balance.
Davidson and Burke, 1994; Fagenson,1993;Nelsonand Burke,2000; Sekaran and Leong,
1992 have stated that, the attention increased to women management, Marrison, 1992
and Catalyst,1998 explained that, the barriers women face as they pursue careers in
medium and large size organizations. Schwartz,1992, stated that, more organizations
have realized that, the full utilization and development of the talent of all employees.
Totta and Burke, 1995 explained that, supporting the career aspirations of women is
important to productive and competitive organization. Kinsley, 1993 stated that, there is
a need to evaluate the corporate policies and programmes supportive of women’s career
aspirations. Mattis, stated that, much more research and descriptive work is needed in
this subject3
.
SCOPE OF THE STUDY
During past three decades there has been a dramatic increase in the number of women
who are perusing managerial and professional careers. Many of these women have
prepared themselves for careers by under taking university education and joined as
teachers and bankers. These jobs are common for women now days. Since 2005 the
State Road Transport Corporation of Maharashtra state, started appointment of women
as bus conductor. Women have to perform their duties as a bus conductor and domestic
work than men, and they balanced multiple conflicting roles such as bus conductor,
mother and house worker etc. When domestic work is tied with a work life, the work
ZENITH International Journal of Business Economics & Management Research
Vol.2 Issue 2, February 2012, ISSN 2249 8826
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load is increases with each child. This study is an attempt to identify the Work-Life
Balance among women employees employed in Maharashtra State Road Transport
corporation as bus conductor is the need oh hour.
OBJECTIVES OF THE STUDY
1 To know the general opinion of the women bus conductor towards their personal and
work life.
2 To analyze the attitude of women bus conductor towards the conflicting demands at
home and work.
3 To analyze the women bus conductors’ attitude towards nature of work.
4 To analyze the work life balance of the women bus conductor.
5 To know the source of support and factors that hinder the work- life balance of the
women bus conductor.
RESEARCH METHODOLOGY
The sample size for the study is 140 women bus conductors out of the total 700 women
bus conductors. It is 20 percent of the 700 women bus conductors in Maharashtra State
Road Transport Corporation. The sample is selected at random. The questionnaire
method is adopted for the study. The structured questionnaire is prepared. The
questionnaire consists of questions of their socio- economic nature personal and work
demands strategies adopted by the Maharashtra State Road Transport Corporation
towards Work- Life Balance.
DATA ANALYSIS AND INTERPRETATION
To interpret the socio- economic back ground of the women bus conductors and the
results are as under.
Socio-economic profile of the women bus conductor
TABLE NO. 1 AGE WISE DISTRIBUTION OF RESPONDENTS
Age group No. of respondents Percentage
Less than 25 years 10 07
25-35 90 64
35-45 34 25
45-55 06 04
Total 140 100
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TABLE NO. 2 EDUCATION WISE DISTRIBUTION OF RESPONDENTS
Education No. of respondents Percentage
XII 40 28.5
U.G. 80 57.5
P.G. 20 14
Total 140 100
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TABLE NO. 3 EXPERIENCE WISE DISTRIBUTION OF RESPONDENTS
Experience No. of respondents Percentage
Less than a year 40 29
1—5 years 30 21
5 years & above 70 50
Total 140 100
Table no. 1,2, and 3 shows that, 60 percent respondents are in the age group of 25 years
to 35 years. Most of them 80 respondent means 57.5 percent respondents have their
education up to graduation level, 14 percent respondent have completed their education
up to master degree level. 50 percent respondents have experience up to 5 years and
more than 5 years.
TABLE NO. 4 EMPLOYMENT STATUS
Spouse No. of respondents Percentage
Employed 125 89
Unemployed 15 11
Total 140 100
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TABLE NO. 5 POSSESSION OF CHILDREN
Possession of children No. of respondents Percentage
Yes 93 86
No 47 14
Total 140 100
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TABLE NO. 6 CARETAKER FOR CHILDREN
Caretaker for children No. of Respondents Percentage
Spouse 05 8
In-laws 23 38
Parent 32 54
Total 60 100
Table no. 4, 5 and 6 shows that, 89 percent of the women bus conductors’ spouse are
employed. 86 percent of them possess children.
54 percent of the women bus conductors possess at least one child. 53 percent out of
them accept that, their children under 4 years old are taken care of by their parents.
TABLE NO.7 GENERAL OPINION TOWARDS PERSONAL AND WORK LIFE
ABLE TO BALANCE WORK AND PERSONAL LIFE ACTIVITIES
General opinion No. of respondents Percentage
Able 80 57
Unable 60 43
Total 140 100
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This table shows that, 57 percent of women accept of that, they are able to balance the
activities related to personal and work life where as
43 percent of respondent stated that they were unable to balance personal and work life.
TABLE NO. 8 WORRY ABOUT WORK WHEN NOT AT WORK
Worry No. of respondents Percentage
Never 00 00
Rarely 14 10
Some time 40 29
Often 80 57
Always 06 04
Total 140 100
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This table shows that, 57 percent of the respondents worry often about work when not at
work and 29 percent of the respondents some time worry about work where as no one
accepts that, they never worry about work when not at work.
TABLE NO. 9 TIME SPEND AT WORK
Time spend at work No. of respondents Percentage
Very unhappy 07 05
Unhappy 28 20
Indifferent 35 25
Happy 42 30
Very happy 28 20
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This table shows that, only 50 percent respondents said that, they feel either happy or
very happy with the time spend at work. 25 percent of them feel indifferent, 30 percent of
them feel very unhappy either unhappy when they are in the work.
TABLE NO. 10 FREQUENCY OF FEELING RELUCTANT/ MENTALLY
TIRED
Frequency No. of respondents Percentage
Daily 60 42.8
Once a week 60 42.8
Once/Twice a month 20 14. 4
Never 00 00
Total 140 100
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This table explains that, 42.8 percent respondents feel reluctant or mentally tired daily,
and the same percentage of them feel reluctant or mentally tired at least once a week,
where as 15 percent of them feel monthly tired once or twice in a month.
TABLE NO. 11 GENERAL STATEMENTS
Statement Strongly
agree
Agree Neutral Disagree Strong
disagree
Total
Family
support
30 100 07 03 00 140
Spend much
time
07 40 10 73 10 140
Get enough
sleep
40 60 20 15 05 140
Happy with
jobs
20 40 30 20 30 140
Do what is
important
07 20 20 80 13 140
This table shows that 100 respondents agrees that, their family supports in
balancing their personal and work life, 73 respondents disagrees that, they spend much
time with their loved ones, 60 respondents agrees that they get enough sleep, 60
respondents either strongly agree or agree that they are happy with their jobs, and 93
respondents either disagree or strongly disagree that they do what is important for them.
0
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TABLE NO.12 SUPPORT FOR BALANCE BETWEEN WORK AND
PERSONAL LIFE
Support given by No. of respondents Percentage
Spouse 60 42.8
Friends 04 2.8
Other family members 46 32.8
Neighbours 00 00
Co-workers 30 21.6
Caretakers 00 00
Total 140 100
This table shows that, 42.8 percent of the respondents states that they were able to
balance their work and personal life because of support rendered by their spouse and
32.8 percent accepts that the support is offered other family members such as parents,
in-laws, relatives.
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TABLE NO.13 HINDRANCE IN BALANCING WORK AND FAMILY
COMMITMENT
Long working hours 42 out of 140 30%
Compulsory overtime 14 out of 140 20%
Negative attitude of colleagues 28 out of 140 40%
Negative attitude of family members 14 out of 140 20%
This table shows that, 30 percent respondents agrees that long working hours to
contribute their work life imbalance, 40 percent respondents accept that negative attitude
of their colleagues, 20 percent of them agrees that, negative attitude of family members.
TABLE NO. 14 WORK LIFE BALANCE PROGRAMS OFFERED BY THE
EMPLOYER
Programs offered No. of respondents Percentage
No programs 130 93
Relocation facilities and choices 10 07
Total 140 100
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This table shows that, 93 percent of the respondents agrees that no program is so far
offered by the employer to balance their work life balance, where as only 7 percent
respondents agrees that, the employer provides relocation facilities and choices.
TABLE NO.15 CUSTOMIZATION WORK LIFE BALANCE POLICY
Customization No. of respondents Percentage
Agree 110 79
Disagree 30 21
Total 140 100
0 20 40 60 80 100 120 140
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This table shows that, 79 percent of respondents agree that, the work life balance
policy should be customized.
SUGGESTIONS AND CONCLUSIONS
After studying the work life balance of women bus conductors in the Maharashtra State
Road Transport Corporation it was found that, among the respondents that it is
important to achieve a balance between paid employment and personal life. Work life
balance is a joint responsibility of employers and employees’. There is an expectation
among staff that an employer should be sympathetic towards employees’ needs by
providing work life balance policies and flexible working arrangements. It can be
inferred that this is likely to influence employees’ choices in terms employment. Work
life balance enables them to work better. Careful planning and personal effort is
important for balance in work and personal life. It has been suggested that the women
bus conductors should plan, prioritize and schedule as efficiently as possible. It has been
suggested that, the employers can facilitate work life balance with many schemes that
can attract employees and satisfy their needs.
SUGGESTIONS
In order to improve staff experience of work life balance to better respond to some of
their needs and concerns the suggestions are:-
1 It has been suggested that the communication can be improved.
2 It has been suggested that the review can be undertaken of relevant existing policies
and extend their scope where appropriate.
3 It has been suggested that to ensure fairness and consistence policies that support work
life balance should be implemented.
4 It has been suggested that, Staff development schemes should be implemented.
5 It has been suggested that, good practice can be shared.
6 It has been suggested that, the implications for work life balance in relation to
workload and working out- side conventional hours can be considered.
7 It has been suggested that, the potential demand for further flexibility can be
considered.
Women bus conductors’ work is full time work. When they work at their work place
they carry more of the responsibilities and commitments at home. Work life balance
does not mean an equal balance. The best work life balance is different for each one
because all have different prioritise and different lives.
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Vol.2 Issue 2, February 2012, ISSN 2249 8826
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REFERENCES
1 Gerson, Katheleen, Moral Dilemmas, Moral strategies, and Transformation of
Gender. The Kaleideoscope of Gender,2011.
2 Ronald, Burke and Debra I. Nelson edited, Advance women’s careers Research and
practice.
3Boles J. Howard, W. And Donofrio H. 2001, An investigation in to interrelationships
of work Journal of managerial issues.
3 Burton, C 1997, Gender equity in staffing, Evaluation and investigation.
4 Decieri, H, Holmes, B. Abott J, and Petit 2005, Achievements and Challenges for
work- life balance strategies , International Journal of HRM.
5 Greenhaus, J.H. and Beutell, N. J. 1985, Sources of Conflicts between Work and
Family Roles, Academy of Management review.
6 www articles, times of india.
7 www internet Wikipedia.
8 www ask com
9 www jim bird ceo work life balance .com
10 www.cnn.com