2016 WITSA Global ICT Excellence AwardsNomination Form

□ CATEGORY: Public Sector

□ NOMINEE: Clean Construction System - Seoul Metropolitan Government

□ NOMINATED BY: FKII(Federation of Korean Information Industries), Korea

□ REASONS FOR NOMINATION

OverviewThe Republic of Korea is located in the center of Northeast Asia, surrounded by sea on three sides. Seoul, the capital city of Korea, is located in the center of the Korean peninsula. The celebrated Korean ancient culture prospered with Seoul as the center. Seoul has served as the capital of Korea at the heart of politics, economy, and culture, cherishing over 2,000 years of history from the ancient times to the present.

The population of Seoul is approximately 10.3 million (20% of the total population of Korea), with 4,190 households as of December 2015. With an area of 605.21㎢ (0.6% of the whole country), and 25 administrative districts, Seoul recorded 327,602 billion won in gross regional domestic product (GRDP) in 2014, taking 22% of the country’s total GRDP. Under the Seoul Metropolitan Government, there is 1 office, 8 headquarters, 9 bureaus, 144 sections and officers, 31 direct institutions, 47 branch offices, and 2 committees. Seoul also has 25 autonomous districts under which there are 130 bureaus, 788 sections and officers, and 25 community health centers. The total staff of Seoul is 49,392 persons.

The Seoul Metropolitan Government set the direction of municipal administration as following in order to lead substantial changes in every corner of civic life to make the ideal of a “Citizens’ Metropolitan City” come true; to realize a “Safe City” by concentrating the capabilities of the municipal administration on the safety of citizens, to build a “Warm City”

through outreach welfare services focusing on field activities, to realize a “Dreaming City” by promising business discovery and urban regeneration, to build a “Breathing City” through the restoration of a healthy urban environment and ecosystem, and to realize an “Open City” through communication and innovation, changing citizens’ lives for the better.

Seoul was designated as the number 1 city in the “e-Governments of World Cities Index” 6 times in a row beginning in 2003. It founded the World e-Governments Organization of Cities and Local Governments (WeGO) and has led the globalization of e-governments as the president city of WeGO.

Seoul is making all efforts to further develop its achievements as the top global e-government, to comply with the changes towards a citizen-centered policy environment, to gain a competitive edge in the digital leadership in a new hyper-connected digital society, and to apply digital technologies to the overall civic administrative areas to make a city where all citizens are happy.

Due to the various potential hazards in the city and the deterioration of city facilities, Seoul faces the need to introduce a systematic maintenance management of the step-by-step procedures of construction projects based on the in-depth analysis and take preventative measures to address issues in each type of construction. At the same time, Seoul needs to take care of the characteristic issues of big cities, such as the increasing demand for knowledge of city affairs by citizens, the need for the establishment of a fair and transparent contract culture, and the duty to protect social minorities.

In this context, Seoul has introduced information services and tried to harmoniously integrate the directions of the municipal administration with Information and Communication Technologies (ICT) in order to make Seoul citizens happy.

Objectives

The digital model of the Seoul Metropolitan Government provides all services based on open application service platforms and powerful information structures that can accommodate state-of-the-art technologies, with the digital governance applied focusing on civil initiatives and performance management.

Of the digital governance models of Seoul, the Clean Construction System of the Seoul Metropolitan Government was introduced to provide citizens with transparent governance (openness), enhanced efficiency of construction project management (innovation), and transparent work processes and money flow (integrity).

The construction project management system (One-PMIS) and the construction Allimi (meaning “Informer”) are platforms that provide transparent and safe construction project management and related information sharing. Their main objectives are to provide information services in convergence of construction safety and IT services, to activate their utilization by deregulation and system improvement, to expand continuous release of construction information to meet the pursuit of transparent governance, to reflect the strategy driving the spread of information system domestically and internationally, and to implement a safe and transparent construction culture based on communication and participation.

The Seoul Government’s automated subcontract payment management system (sPMS) was introduced to implement a fair contract culture and to protect social minorities. The system monitors the whole process of labor expense payment in detail and provides customized information for efficient operation. The system functions were improved to address citizen complaints and frequent inquiries with the goal of providing more convenience to citizens. The system improvement was made to secure efficiency by reducing the burdens of fees and commissions and adjusting the applied targets. The system came to have more outstanding features through the discussion, validation, and supplementation in cooperation with diverse entities and has protected sustainability through measures corresponding to changes in the information environment.

Achievements1. Objectives of Seoul’s Clean Construction System1) Construction Project Information Management System(One-PMIS) and Allimi

2) Subcontract Payment Management System (sPMS)

2. Preparation for Information Infrastructure of Stable and Seamless Service

1) All equipment and systems are installed in the Seoul Internet Data Center (SIDC) and monitored in real-time 24 hours a day, 365 days a year.

2) The networks for Inside Network (internal, for officers) service and Outside Network (external, for the public) service are divided to have more strengthened security.

3) Redundancy structure using two L4 switches for load balancing are applied for two independent WEB servers.

4) WEB server, WAS server, DB server, and storage and backup libraries are respectively configured to secure stability.

5) Managerial, technical, and physical protection measures are taken in accordance with the Act on the Protection of Personal Information.

3. GIS-based Administrative Map Service

1) Text information is displayed on the map to maximize the visual effect.2) With the click of a mouse, users can access construction information such as

construction period, process, persons in charge, etc.3) The service supports easy browsing on the digital map for the construction projects

and provides a function to search the residential areas within the radius of 0.5~5km of a construction site in order to help the users find desired construction information.

4) Better services can be provided by interworking with the API of the map services in private sectors.

5) As the administrative agencies have an unlimited range of tasks, this service range can be expanded further.

4. Strengthened Public Benefits by Real-time Information Sharing and Monitoring System

1) Status of Access to the Construction Allimi in 2015- Expansion of Released Information: Initially 6 kinds ➜ Currently 14 kinds

Classification Per Year Per Month Per DayInternet Connection 164,419 persons 13,701 persons 450 personsMobile Connection 5,867 persons 489 persons 16 personsNo. of Page Views 1,429,416 times 119,118 times 3,970 times

2) Taking open government and transparent construction processes as the core values to strengthen the public benefit, the service was opened to the public so that anyone can see the general construction information without subscription procedures.

3) The service promotes citizens’ right-to-know and leads development of a society with the environment that citizens can monitor the society transparently.

4) To attract citizens’ cooperative participation based on an open government paradigm, information sharing and distribution became available via social network services, which take the role of communication windows with citizens.

5) In the newly established monitoring system, citizens can play the role of third supervisor by taking construction site tours.

6) The transparency of construction contracts, project implementation, and money flow were improved. The status of labor expense payment can be viewed at any time.

7) Enhanced counseling service for system users by improvement of the call center and more convenience for users achieved by training on the regular and necessary issues

5. Application of Reasonable and Automated Workflow and Realization of Automatic

Linkage of Internal and External Information Systems

1) Workflow of Information System- Workflow of Construction Project Information Management System(One-PMIS) and Allimi

- Workflow of Subcontract Payment Management System (sPMS)

2) Contribution to Enhancement of Efficiency and Reliability of Construction Information Release by Automatic Linkage of Internal and External Information Systems- Internal

LinksAdministrative Portal System, Work Management Systems, Integrated Contract Management System, Web Mail Systems, SMS Systems, Information Communication Square, Open Data Square, Mobile Seoul, Waterworks Headquarters

- External Links

SH Corporation, Facilities Management Corporation, Seoul Metropolitan Rapid Transit Corporation, Seoul Metro, KISCON, Country Marketplace (G2B), Construction Workers’ Mutual Aid Association, Agriculture and Fisheries Food Corp

- Financial Institutes

Kookmin Bank, Woori Bank, Industrial Bank of Korea, NH Bank, Shinhan Bank, Hana Bank, Korea Exchange Bank, City Bank, Post Office, MG Community Credit Cooperatives

6. Establishment of Ordinary Safety Management System by Adopting the Latest IT Technologies

1) Web-camera Service to Monitor the Safety of Construction Sits in Real-time

- The Seoul Metropolitan Infrastructure Headquarters manages the right to access web-cameras, and only one ONE-PMIS account is generated with access to the camera.

- IP filtering is applied to allow only one IP address of the Seoul Metropolitan Infrastructure Headquarters to access the camera. (The web-camera transmits the image information to One-PMIS, not to the users.)

- Streaming server, firewall, etc. are configured in the network.

- Information is encrypted by applying encryption technology for the relevant communication segments (VPN or SSL).

2) Promotion of a Project for Construction Workers’ Location Information Validation to Support Quick Lifesaving Activities When Serious Accidents Occur

<Real-time positioning for the Workers in the Construction Sites>

- Validation of wireless location determination technology based on information and communication technology (RFID, UWB and Bluetooth)

- Interworking with the Construction Project Management Information System (One-PMIS) for integrated control

- Automated monitoring of construction workers’ access to the sites and the position of their work places (Various ways including chips implanted to helmets)

- Location monitoring in One-PMIS- Automatic warning program to workers approaching

dangerous zones and function to request rescue services in emergency situations.

<Control Using One-PMIS>

3) Establishment of a Safety Check Service for Construction Sites and Construction Machinery as a Construction Projects Becomes Larger and More Complicated

- Strengthened site inspection and training to ensure compliance with safety rules

- Expanded safety check (for construction sites, construction equipment, etc.) includingjoint inspections with external experts

- Reinforced safety training for safety managers, supervisors, and field workers- Emphasis on job planning in consideration of site conditions and confirmation of job

progress- Implementation of latest well-tested equipment to prevent defects, and priority control of

construction machinery with high accident frequency

7. Opportunity for Overseas Expansion of Seoul City’s Effective Policy (Administration System for Clean Construction)

1) International Workshop for Public construction Transparency” Cohosted by the Seoul Metropolitan Government (the City Infrastructure Headquarter) and UNDP for “Sharing Korea’s Clean Construction System and initiatives Around the World

<Group Photo of the Participants> <Attentive Participants>- Period : 2 Dec. - 4 Dec. 2015 (3 Days)- Participants : 70 Foreign Persons from 20 Countries and 50 local Persons

(120 Persons in Total)∙ Overseas: Public Officials, Construction Sector Transparency Initiative (CoST), UNDP

Staff, etc.∙ Korea: Seoul Metropolitan Government, Ministry of Foreign Affairs, Anti-Corruption

and Civil Rights Commission, Public Procurement Service, system experts, KOSCA, etc.

- Outcome : Increase in requests from participating countries to share the information disclosure policy and the transparent construction system.

2) Selection of five countries to be supported among the workshop participants (20 countries). Support fund is USD 50,000 per selected country

- UNDP (funding and joint evaluation), Seoul Metropolitan Infrastructure Headquarters of the Seoul Metropolitan Government (joint evaluation, consulting and technical advice)- Reception of request for proposal and evaluation to select the priority support countries

: March 2016- Selection of the priority support countries based on the evaluation results

(5 selected among 11 countries) : May 2016∙ 1st Stage (for 3 countries) : Ukraine, Vietnam (requested to support the system

establishment), Thailand (requested to share the policies)∙ 2nd Stage (for 2 countries) : Uganda, Jordan (requested to share the policies)

Conclusion

1. International Ripple Effects by the Continued Sharing of Seoul’s Administration System for Transparent Construction with the Overseas Countries

1) Policy consulting and technical advice for the support countries selected among the 20 countries participating in the workshop : Apr. 2016 - Mar. 2017

- Opinion exchanges via video teleconferences, webinars, etc. and signing of MOUs when visiting the countries.

※ For the remaining countries : maintain continuous networking by providing materials through the local offices of UNDP and business cooperation

2) Selection of intensive support countries based on the accomplishments by country after 2017

3) Continuous exchanges and cooperation with the strengthened overseas PR- PR in the events of United Cities and Local Governments (UCLG) :

Asia-Pacific Conference (Sep. 2016), World Summit (Oct. 2016)- UN Habitat Ⅲ (Quito, Ecuador): Oct. 2016 (Seoul and UNDP will join for PR)

2. Foreign and Local Awards for the Performance Excellency and Patent ApplicationItem Awards Photo

Award Results

UN “Public Administration Award” in the anti-corruption of public service (Jun. 2013)※ World’s first award for the construction administration computer system

“Grand Prize” award of Seoul’s “Best Practice in Anti-corruption and Integrity” (Sep. 2013)

Minister Award of Science, ICT and Future Planning in the Korean “IT Innovation Grand Prize” (Sep. 2013)

Selected as an “Excellent Project” by the recommendation of the “Cosmopolitan City Innovation Award Experts” of Guangzhou (Nov. 2014)

Selected as an “Institutional Winner” of the “15th Transparent Society Awards” hosted by Transparency International Korea in 2015

“Excellence” Award of the Social and Public Sector in the “2nd Human Technology Awards” hosted by the “Person and Digital Lab”, an affiliated institute of Hankyoreh Newspaper Company in 2016.

InternationalPR

(Presentationof Excellent

Cases)

❍ Future Government Forum: approximately 160 persons from approximately 20 countries (Oct. 2012.)

❍ Senior Officials in East Asia Forum: approximately 1,000 senior officials (Oct. 2012)❍ World Anti-corruption Conference in Brazil: approximately 1,000 persons from the world

state bodies and NGO (Nov. 2012)❍ System Presentation to Edmonton City Hall, Canada: approximately 300 Canadian

Officials (Jun. 2013)❍ Guangzhou International Urban Forum: approximately 1,000 persons from 149 cities of

62 countries (Nov. 2014)❍ WeGO Jeju International Joint Forum: presentation of operation of PR booth (May 2015)❍ Hosted the International Workshop for “Sharing of Administration System for Anti-

corruption Construction with the World” (Dec. 2015)

Patent Application

❍ Patent Application of Integrated “Construction Allimi” (No. 2007-66932), July 4, 2007- Patent Type: Duty Invention (BM Patent)❍ Patent Application of “Subcontract Payment Management System (sPMS)”(No. 10-1272134) in 24 April 2016- Patent Type: BM Patent

3. Opportunity for Value Creation

1) The investment budget of the construction industry has reached billions of USD. Accordingly, there have been continuous social requirements for the ensured transparency and safety, as well as the prevention of waste and the improvement of inefficiencies. The Seoul Metropolitan Government, with the responsibility to supervise the public construction, started providing standardized construction information, contract systems, and information public services that meet the needs of citizens in order to create enhanced economic values by harmonizing the interests of construction-related personnel and ensuring citizens’ access to information.

2) In addition, social minorities, including the underprivileged and the poor, gained improved access to construction information, with which the social benefits are also expected to increase several times over.

3) The Seoul Metropolitan Government has played various roles in introducing its administration system for anti-corruption construction to the many countries of the world has shared the system with developing countries. The strategic business cooperation in the public level has created opportunities for private enterprises to enter overseas markets and the cooperation among governments has helped partnership growth with regional cities.

4) The timely and accurate information acquisition and usage will reduce social costs usually associated with the time required to request and provide the construction information and increase citizen convenience. Accordingly, the social benefits are expected to increase greatly because of the system.