With a next-generation data centre, you can quickly respond to your business’s needs.

30-year track record in delivering ICT solutions and services

A USD 1 billion data centre player with offices in 58 countries around the world

Wholly-owned subsidiary of the USD 100 billion NTT Group – the second largest data centre space provider in the world

Full spectrum of hybrid IT solutions – delivered on-premise, in a private, hybrid or public cloud, or as a fully outsourced solution

Global systems integration partnerships with EMC, VMware, Cisco, Microsoft, NetApp, Citrix and HP

45 partner and industry awards in the last 18 months for our next-generation data centre delivery capability and client commitment

CRN’S Managed Service Provider 500 List – top data centre-focused solution provider within Managed Service Provider Elite 150 category, 2015

DatacenterDynamics Data Centre Special Assignment Team of the Year, Singapore, 2014

Best Infrastructure-as-a-Service Provider for Dimension Data Public Compute-as-a Service, Asia Cloud Awards, Asia Pacific, 2014

Information Week recognises Dimension Data as ‘One of Six Cloud Upstarts to Watch’, 2014

today is unprecedented in 25 years ... and it’s all converging on the data centre.

Enterprise mobility has changed the way people work forever. New users, new devices, and new locations require the data centre to provide secure, almost instant access to an always-on user anywhere in the world, at any time.

New applications and workloads like voice, video, and other types of rich content generate massive amounts of data that need to be optimised, stored, retrieved, and secured.

The advent of big data presents both challenges and opportunities. You need to manage exponential growth in the volume of data moving in and out of your business and find ways to transform this data into actionable intelligence that helps you better serve your internal users and customers.

With sustainability high on the agenda, you also need to look for opportunities to reduce your data centre footprint, energy consumption, and waste, without compromising service levels or exposing your organisation to risk.

It’s all converging on the data centre.

The pace of technology and business change

ING DIRECT accelerates innovation with one-click provisioning copies of the bank

“Our staff can now provision a copy of the bank in minutes, not months, so we can test new ideas very rapidly. It’s given us a competitive edge.”

As a wholly digital business, ING DIRECT relies on technology to provide its 1.5 million customers with a seamless banking experience. When the bank needed to bring new products to market, however, there was no choice but to schedule service outages – an unwelcome prospect for a wholly online bank.

The solution was simple, but had never been done before. ING DIRECT developed the concept of ‘Zero Touch’: a high-performance, flexible, automated private cloud platform for the entire bank. The beauty of the Zero Touch concept lay in minimising human interaction. It would enable ING DIRECT to meet its customers’ online needs by exponentially speeding its release of new products to market.

Dimension Data enabled ING DIRECT to reduce the time to provision test environments from three months to ten minutes. This means that the bank can get new products to market in a fraction of the time it used to take, giving them a significant advantage over their competitors.

‘ Everything we do is faster – our capability now supports our appetite for transformation and change, and delivering faster for our customers.’ Ben Issa, Head of IT Strategy at ING DIRECT Australia

www.dimensiondata.com/datacentre

As major technology trends and the challenges of modern business continue to intensify, your data centre needs to be a dynamic and agile asset: one that serves as a business response centre that will scale to meet the growing demands of your business and users.

While budgets remain tight, the cost of running data centres continues to rise. Ageing infrastructure costs more to manage and makes it difficult to capitalise on transformational trends such as cloud, mobility, and the software-defined data centre.

An outdated network architecture will prevent you from delivering the user experience and application performance expected and put an end to your software-defined data centre ambitions. It will also affect your ability to get the cost savings promised by virtualisation, converged infrastructure, and cloud.

And with the promise of cloud as a new delivery and commercial model, how do you decide which applications should be hosted in the cloud and when to migrate them?

The data centre infrastructure challenge

Ageing infrastructure costs more to

manage and makes it difficult to capitalise on transformational

trends such as cloud, mobility, and the software-defined

data centre.

FirstRand, one of the largest financial institutions in South Africa, had four data centres serving different parts of the business. Three hadn’t been designed as server rooms so had significant efficiency, cooling, and power-consumption flaws.

The data centres were onerous to manage and had limited capacity to accommodate growth. Costs were mounting and the risk of a major systems failure was unacceptably high.

Dimension Data’s solution design included a range of switching solutions, hot scalable power systems, close coupled cooling, high density computing, security, and access control technology. The new design resulted in a power utilisation efficiency better than 1.6 and a coefficient of performance of at least 5 – and reduced power costs. The data centre can also monitor and respond to changes, reducing the need for human intervention.

FirstRand now has a stable, flexible, scalable data centre environment that can be upgraded or maintained while users are logged on, with zero downtime. It can also accommodate future growth and additional user demand.

FirstRand Gears for Growth

www.dimensiondata.com/datacentre

New users New devices New applicationsand workloads

Big data

Security

Operations

Virtualisation

Converged infrastructure

Storage NetworkComputing

Workloads, applications, storage

Global cloud data centre

Internet, enterprise network Cloud services

Facility

Figure 1: Our approach to building a next-generation data centre

Dimension Data’s vision for the next-generation data centre

New locations

Holmesglen Institute of Technical and Further Education reduces server hardware costs by 30%, uses 50% less space in its data centreHolmesglen’s new wireless network enables students to access applications from any location within its three campuses.

Holmesglen wanted to reduce its data centre costs and eliminate system downtime. ‘We had a big requirement to upgrade our storage infrastructure and build a new disaster recovery site,’ says Chris Puchalski, Operations Manager at Holmesglen. ‘In addition, our users expected the system to be available all the time.’

Core enterprise applications

Next-generation automation and process management

The data centre has expanded beyond its traditional boundaries of facilities, computing, storage, and the data centre network. Cloud – in all its forms – must be embraced as a mechanism for delivering IT as a service. The enterprise network has become the single biggest point of failure if it’s not intrinsic to all data centre decisions. The security of corporate data and customer information is more at risk than ever before. The decision about where to locate your data centre facilities has never been more complex and full of choices.

We can help you to:• shrink, relocate, or right-size your data centre

• make informed decisions about operating your own data centre, or opting for a co-located facility or a cloud-based infrastructure

• build an optimised, tiered storage environment based on the nature of your organisation’s information and policies

• capitalise on the emergence and benefits of software-defined networking

• reduce the complexity of, and investment in, the time and process required to realise the cost-saving benefits of your virtualisation efforts

• decide when to use the cloud, how much to use, and which workloads are optimal candidates for an initial migration

• move three-tier applications − many of which you may have been investing in for several years – between the data centre and the cloud, quickly and smoothly

Dimension Data designed a new network for Holmesglen. Today, data is replicated to the disaster recovery site in real-time. A full failover solution ensures protection of the data.

Older servers in the data centre were replaced, which reduced server hardware costs by about 30%, increased processing power, and halved the amount of space needed. Significant savings resulted from upgrading the power and cooling systems.

Increased bandwidth allows up to 50,000 students to access services from their own devices. Holmesglen can now reliably deliver around 1,000 applications to users across its network, and students and teachers benefit from a dependable infrastructure that’s always available.

The data centre has expanded beyond its traditional boundaries.

With so many external trends and technological shifts promising to change the face of the data centre forever, how do you gain agility and operational benefits in a coordinated, consistent, and cost-effective way?

Dimension Data has the assets and capabilities to help you move to a future state that meets your business goals. With a modern, next-generation data centre infrastructure in place, you can quickly respond to your business’s needs, turning your data centre into a true business response centre that will:

• accelerate and secure the delivery of new and existing applications and services to your users, wherever they may be and irrespective of their device of choice

• begin exploring big data constructs to extract value from the business data you have and use these insights to better serve your customers

• address new markets by making applications available to new segments or in new geographies

• give users a quality experience when connecting to applications, thereby making them more satisfied and productive

• realise the true cost savings that virtualisation, converged infrastructure, and cloud can offer

• reduce complexity and/or eliminate the burden on internal IT teams by entering into a managed services or IT outsourcing arrangement

• support corporate sustainability goals by reducing your data centre footprint, energy consumption, and waste

Dimension Data has the assets and capabilities to help you move to a future state that meets your business goals.

CS / GLMK / DC - 0009 / 05/15 © Copyright Dimension Data 2015 For more information, visit: www.dimensiondata.com/datacentre

A new approach to storage helped Tatts Group reduce outages by 90% and boost profits by 40%.

Wagering and gaming company Tatts Group has more than 10,500 distribution points across Australia. On Melbourne Cup Day in 2013 it processed 5,000 transactions every second.

Tatts Group can’t afford network downtime. ‘If the systems go down during a Lotto draw or horse race, we can’t sell tickets on that event so we lose money,’ explains CTO Matthew Maw.

Dimension Data provided a new storage network for Tatts Group. Today, if the company’s network does fail, it has levels of redundancy and failover capability that allow it to keep systems operational.

‘In the last 12 months, we have run at 100% uptime for our storage area network environment, which we have never achieved before in a 12-month period,’ says Maw. He adds that the reliability provided by the upgrade has helped the organisation increase its revenue by 11%, and its profits by nearly 40%, over the same period.

Business as usual for Tatts Group ... 100% of the time

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For contact details in your region please visit dimensiondata.com/globalpresence