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Prof. Pierre Mostert,
Dr. Christine De
Meyer and Prof.
Renier Jansen van
Rensburg of the
School of Business
Management re-
cently received the
Best Paper award in
the International
M a n a g e m e n t /
Organizational &
Management The-
ory/Critical Manage-
m e n t S t u d i e s /
Management & Or-
ganizational Cognition/Management Education & Development track
at the Southwest Academy of Management conference held in Okla-
homa City, Oklahoma. Their paper titled “The Effect of Service Failure
and Recovery on Airline-Passenger Relationships: A Comparison Be-
tween South Africa and United States Airline Passengers” was pre-
Statistics: Overview of
2008
Total number of pub-
lications: 51
Of which are in ac-
credited journals: 49
Of which are in inter-
national journals: 13
International confer-
ence presentations:
36
National conference
presentations: 28
8 May 2009
Prof. Renier Jansen van Rensburg, Prof. Pierre Mostert
and Dr. Christine de Meyer with their awards
The WorkWell Calendar
Mariana Kleynhans
Louise
Jansen van
Rensburg
Workwell Research Unit;
Faculty of Economic and
Management Sciences,
North-West University,
P o t c h e f s t r o o m , 2 5 2 0
Tel: +27 (0)18-299-1369 Fax: +27 (0)18-299-1360
E-mail: [email protected] Web: www.workwell.co.za
Winning paper for WorkWell researchers
Volume 3, Issue 1
Inside this issue:
Winning paper for research-
ers
1
International students at
WorkWell
2
International Atlantic Eco-
nomic Society Conference
2
Visit of Dr. Hans Siebers 3
Prof. Styger in Ghana 3
Collaboration between School
for Economics and DTI
4
New qualification for staff 4
A new measure of tourism well-
being
5
Research in Accounting Sciences 6
New collaboration 6
Please note: All research proposals of Master’s and PhD
students are presented at Research Committee meetings.
The WorkWell Support Team
Date of Meeting Date for Submission to
Research Director
20 May 13 May
22 July 15 July
19 August 12 August
23 September 16 September
21 October 14 October
A number of international students visited WorkWell in the first semester of 2009. The research unit hosted
students from Stockholm University and Tilburg University in the Netherlands.
Corina op’t Hoog and Marianne Pepers are visiting the research unit untill the end of April, for the research
component of their Master’s theses. Both students focus on the experience of diversity in the South African
mining sector, associated with employment equity
and affirmative action policies. Various qualitative
interviews have already been conducted in a mine
and some of the preliminary results of their re-
search were delivererd at a diversity seminar.
Sofia Bystedt and Alexandra Forsberg were in
South Africa to participate in a study on work
stress and moderators of individual health.
Our guests also experienced a lot of the South Afri-
can culture and landscape, since they made some
interesting trips to the Pilanesberg National Park
and the Western Cape.
International Students at WorkWell
On the photo (f.l.t.r.): Alexandra Forsberg (SU), Sofia Bystedt (SU), Marianne Pepers (UVT) & Corina op’t Hoog (UVT).
DOWell Newsletter
Presentations at the International Atlantic
Economic Society Conference
During March, staff from the School of
Economics and the research niche area for the
Socio-Economic Impact of Tourism presented
several papers at the conference of the
International Atlantic Economic Society held in
Rome, Italy.
Quinton Morris and Prof. Paul Styger presented
a paper with colleague Gary van Vuuren
entitled “Describing JSE Price behaviour with
Wavelet and Markov switching regime analysis”.
Prof. Styger also presented a paper with Chris
van Heerden entitled “The relationship
between the ZAR/Dollar forward exchange rate
premium and the interest differential”. Prof.
Andrea Saayman collaborated with Chris du
Plessis for a presentation on “The uncovered
interest parity exchange rate: long memory or
mean reversion”. Gary van Vuuren,
extraordinary professor in the School of Economics presented a paper entitled “Government bank guarantees
and their effect on Basel II’s counterparty risk”.
Dr. Pieter Vosloo, a colleague in Economics from the Vaal Triangle campus presented on “A proposed credit
rating methodology for Co-operative Banks in South Africa”. PhD student Lullu Krugel dealt with “Estimating
the size of product substitution bias in the South African CPI”.
Proffs. Melville Saayman and Elmarie Slabbert from the Tourism niche area presented a paper on
“Expenditure-based segmentation of visitors to the Grahamstown National Arts Festival”. Dr. Peet van der
Merwe, together with Proffs. Melville Saayman en Jaco Pienaar investigated and presented on the
expenditure-based segmentation of hunters who hunt primarily for that favourite of South African delicacies:
Biltong!
On the photo (f.l.t.r.): Prof. Melville Saayman, Prof. Elmarie
Slabbert, Dr. Peet van der Merwe, Dr. Pieter Vosloo, Prof.
Andrea Saayman, Prof. Paul Styger, Mr. Chris van Heerden, Mr.
Quinton Morris & Dr. Lullu Krugell
Page 2
Dr. Hans Siebers – associate professor at Tilburg University (TU) – visited the WorkWell Research Unit from
12 to 18 April to enhance collaboration between the NWU and TU. Hans’ research interests include the
conceptualisation and management of risks involved in the emergence of multiculturality in the context of
globalisation; diversity and ethnicity and their management in organisations; and identity regulation and
management of subjectivity of co-workers in the context of organisational development. In addition to work-
ing with his two Master’s degree students (Corina op’t Hoog and Marianne Pepers) on their projects, Hans
was also involved in a combined research project with Dr. Bennie Linde and had discussions with Prof.
Karina Mostert and Ms.
Crizelle Swanepoel con-
cerning research method-
ology modules for the
School of Human Re-
source Sciences. Hans
had a very busy, produc-
tive and successful visit.
The WorkWell Research
Unit enjoyed hosting him
very much!
Page 3
Volume 3, Issue 1
Dr. Hans Siebers visits the Research Unit
Dr. Hans Siebers (blue shirt) was presented with a good bottle of South African red wine at an informal farewell
function. On the photo he appears with staff from the research unit and Afriforté.
Mr. Fanie Bothma, Mr.
Millison Narh, Mr. Lionel
van Lare Dosoo and Prof.
Paul Styger (far right)
Prof. Paul Styger of the School for Economics and Mr. Fanie Bothma of Riskflow Technologies presented a
course in Strategic Asset and Liability Management for the top management of the Reserve Bank of Ghana.
It was the first course to be presented at the Bank’s new Centre of Excellence. The Senior Vice-President of
the bank, Mr. Lionel van Lare Dosoo described the training as a “Wow Moment” for the Bank of Ghana.
The head of the newly established Centre of Excellence, Mr. Millison Narh, has expressed confidence that
closer collaboration with the School for Economics may contribute to improving skills of staff of the Central
Bank for Central and Western Africa.
Prof. Styger in Ghana
Dr. Elmarí Deacon
Successful collaboration between the School of
Economics and DTI
The Department of Trade and Industry (DTI) has commissioned a research project to Prof. Wilma Viviers,
director of the School of Economics, NWU, Potchefstroom Campus. The aim of this research was to rerun
and refine a Decision Support Model (DSM), which was developed by Prof. Cuyvers and colleagues from the
University of Antwerp in Belgium, to the South African economy in order to identify realistic export opportu-
nities for South Africa. The results are needed to focus the export promotion activities of the DTI and there-
fore to utilise government resources to their maximum potential.
On 6 March 2009, the 2008 results
obtained from the DSM rerun and
refinement of the model to the South
African circumstances, as well as
comparisons of these results with
those of the initial run, were pre-
sented by Dr. Riaan Roussouw and
Mrs. Ermie Steenkamp of the School
of Economics, to the DTI's staff mem-
bers involved in the project, Mr.
Riaan le Roux, chief director of Ex-
port promotion of the DTI and Ms.
Lynne Smillie.
The next phase of the research will
focus on in-depth market studies on
the export potential of specific prod-
uct-market combinations that were
identified from the DSM results. Ms.
Noleen Sithole, a Master’s degree student already has a head start in this phase by presenting the results of
her study on the export potential of South African macadamia nuts to Germany.
Mr. Riaan Le Roux also presented a lecture to the School of Economics' honours students on the topic of:
The global financial crisis and the impact on South Africa.
DOWell Newsletter
Page 4
Dr. Elmarí Deacon, a lecturer in Industrial Psychology in the School of Be-
havioural Sciences on the Vaal Triangle campus of North-West University,
received her PhD in Psychology at the September graduation ceremony.
The title of her thesis is: The compilation and evaluation of an emotional
and social competency programme for Gr. 0 - learners. The aim of the study
was to determine the effect of an emotional and social competency develop-
ment programme on the emotional and social competence, as well as cer-
tain aspects of development of a group of Gr. 0-learners.
The results indicate that the programme had a practical significant effect on
the internalisation of problems and social competence, as well as practical
reasoning of the experimental group, when compared with the control
group.
Dr. Riaan Rossouw, Mrs. Ermie Steenkamp & Prof. Wilma Viviers
Staff member obtains her PhD
Volume 3, Issue 1
This researcher is on fire!
The Tourism Department of the Ministry of Local Government (Hungary) cordially
invited Dr. Stefan Kruger, to join the first workshop on tourism-specific Quality of
Life Methodology, to be held in Budapest Hungary. The research methodology
was tested in three locations in Hungary and it was proved to be applicable and
relevant. Dr. Kruger is part of 9 international partners ( Brazil, Czech Republic,
Finland, Malaysia, Portugal, Russia, Slovakia, The Netherlands and South Africa) in
an international project on Quality of Life Methodology in the tourism field.
Dr. Stefan Kruger had also been invited by Prof. Joe Sirgy (who has more than 160
publications in the field of Quality of Life) to join a research team, consisting of
Prof. Joe Sirgy, Virginia Polytechnic Institute & State University (Virginia Tech)
U.S.A, Michael Bosnjak, Free University of Bozen Bolzano in Italy, and Ibrahim
Hegazy, Board member of the Egypt Tourism Bureau and American University in
Cairo on a research project on developing and validating a measure of tourism well
-being.
Dr. Kruger also started a new hobby: Fire Breathing! Below are some action shots
of his new skill displayed!
Dr. Stefan Kruger
A New Measure of Tourism Wellbeing
Dr. Stefan Kruger has also been collaborating with Prof. Joe Sirgy from the Virginia Polytechnic Institute &
State University in the USA, since June 2007, with a new research project entitled “A new measure of tour-
ism well-being”. The survey was designed to capture tourists’ feelings about the last out-of-home vacation
they took in the last few months.
It was hypothesised that tourists’ satisfaction with health and safety on their last leisure travel trip contributes
significantly to their life satisfaction (overall sense of well-being and happiness). This hypothesis was sup-
ported. It was further hypothesised that tourists’ satisfaction with health and safety on their last leisure travel
trip is determined by positive emotions arising from feeling relaxed, rested, de-stressed; feeling mentally re-
charged after the trip; and feeling that own health improved because the trip required physical activity.
This hypothesis was not supported. Instead, the study results supported a different hypothesis related to the
absence of negative emotions. That is, the data supported the notion that tourists’ satisfaction with health
and safety on their last leisure travel trip was strongly influenced by not feeling too tired and exhausted, not
getting sick, not gaining weight, and not worrying about catching a disease.
These findings are indeed interesting. It contradicts the general belief that leisure travel affects life satisfac-
tion by feeling relaxed, rested, de-stressed, etc. (positive emotions related to health). Our study shows that
safety plays a stronger role in predicting the effect of leisure travel on life satisfaction (i.e., avoiding the
health problems that most people end up having going on a leisure travel trip, such as getting sick). In other
words, a leisure travel trip that reduces the possibility of negative emotions arising from health and safety
issues is the kind of trip that can significantly contribute to the quality of life of the tourist.
This research project places the study at the forefront of tourism research in the field of Quality of life and
Tourism Well-being in the world, as this is the first time that research of this na-
ture had been conducted. The article will further be presented at the ISQOLS
Conference in Florence, Italy this year. Page 5
The research unit, together with the
Potchefstroom Business School, presented
their Short Course in Research Methods for
Economic and Management Students to
staff and students of MANCOSA
(Management College of South Africa), in
Durban, during the first week of April
2009.
Prof. Jaco Pienaar (Research Director),
and Prof. Christo Bisschoff and Dr. Christoff
Botha from the Business School were the
presenters for the four-day course.
The research methodology course was tai-
lored to provide MBA or PhD students with
the relevant research knowledge to suc-
cessfully complete the dissertation/thesis
component of the MBA or PhD pro-
gramme. The course not only intends to
enhance their knowledge in the subject,
but also to strengthen their skills in statisti-
cal analysis. The course was well attended,
with students from as far a field as Swazi-
land attending.
The “new face” at the School for Accounting Sciences is Mr. Shaun Kruger, a contract lecturer at Forensic
Accounting and formerly a member of the Special Investigations Unit. Mr. Kruger is already in possession of a
Master’s degree in law, but is also busy with a second Research Master’s-degree in the Faculty of Law.
Mr. Kruger has been fortunate enough to obtain a bursary for studies at the University of Tilburg, the
Netherlands, from January until June 2010. The bursary, to the value of €5000 will cover tuition fees as well as
accommodation and provides him with the opportunity to be lectured in 5 subjects, including European
Criminal Law and State Aid and Public Procurement, at the Faculty of Law at Tilburg University. Mr. Kruger is
the first fortunate student of North-West University to receive such a bursary. With this opportunity contributing
to his current Master’s studies, he is already building a solid base for future doctoral studies. Congratulations and
good luck Shaun!
Prof Danie Schutte is going to visit the De Monfort Unversity in Leicester during the May 2009. The visit is part
of Danie’s research into the influence of culture on accountancy. As part of the study, Danie has been working
with Dr Panagiotis Andrikopoulos of the De Monfort university, where the accounting students of this university
forms one of the participant groups of this multi-cultural, cross-border project. The other participants are stu-
dents of North-West University, from both the Potchefstroom and Mafikeng Campusses.
Proff Merwe Oberholzer and Pieter Buys from the School of Accounting Sciences in Potchefstroom are going to
present two papers at the 6th African Finance Journal’s Conference on “Research and Development in Devel-
opment Finance” during the 16th and 17th of July. Prof Oberholzer’s paper is entitled The relationship between
efficiency and financial ratios: Evidence from the South African listed banks. Prof Buys’ paper is entitled The
impact of human capital development on economic growth.
Mr. Dawie Mong is the conference organiser for the Central region of the Southern African Accountancy
Association. The meeting is scheduled to take place from 18-19 September at Stonehenge, Parys. It is expected
that a large number of papers from the School of Accounting Sciences will be presented at this meeting.
Prof. Nico van der Merwe will be presenting a paper entitled “Transformation of Accounting Education at the
Research news from the School for Accounting Sciences
Page 6
Volume 3, Issue 1
On the photo above appears Prof. Jaco Pienaar and management of
MANCOSA, and below are the attendees
New Collaboration for the Research Unit