ThoughtLeadershipSeries

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June13,201710amPT/1pmET

WinningMoreBusinesswithStaffingTechnologyandAutomation:AC-levelPerspective

©2017byCrainCommunicationsInc.Allrightsreserved

Speakers:SunnyAckerman,VicePresident&GeneralManager,ManpowerUS

EdHolmes,CEO,Peoplenet

ShawnPoole,ExecutiveVicePresident&CFO,EmployBridge

AlanStukalsky,ChiefDigitalOfficer,RandstadNorthAmerica

AdrianneNelson,CCWPSeniorDirector,GlobalMembershipProducts,SIA

ThoughtLeadershipSeries

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ThoughtLeadershipSeries

WelcometotheStaffingIndustryAnalystsThoughtLeadershipSeries

SuppliersofStaffingServicesShareTheirExpertise

TheStaffingIndustryAnalystsThoughtLeadershipSeriesprovidestheperspectiveofthesuppliersofstaffingservices.Theviewsexpressedinthiswebinararethoseofthesponsor

andnotnecessarilythatofStaffingIndustryAnalysts.

©2017byCrainCommunicationsInc.Allrightsreserved

Thiswebinarisbroadcastthroughyourcomputerspeakersviatheaudiobroadcastingicononyourscreen.Youmayadjustthesoundvolumebyusingtheslidebarontheaudiobroadcastingicon.Ifyoucannotaccesstheaudio,youmaydialintothecallbydialing1-650-479-3208andusingaccesscode665972771.Needfurtherassistance?ContactSIAcustomerserviceat800-950-9496.

ThoughtLeadershipSeries

Source:StaffingIndustryAnalysts

TheWorkforceSolutionsEcosystem

©2017byCrainCommunicationsInc.Allrightsreserved

ThoughtLeadershipSeries

Today’sSpeakers

©2017byCrainCommunicationsInc.Allrightsreserved

SunnyAckerman,VicePresident&GeneralManager,ManpowerUS

EdHolmes,CEO,Peoplenet

AlanStukalsky,ChiefDigitalOfficer,RandstadNorthAmerica

MODERATOR:

AdrianneNelson,CCWPSr.Director,GlobalMembershipProducts,SIA

ShawnPoole,ExecutiveVicePresident&CFO,EmployBridge

ThoughtLeadershipSeries

Aquickpoll….

Doyoufeelthatyourstaffingfirmhastherighttechnologyinplaceforthefuture?

©2017byCrainCommunicationsInc.Allrightsreserved

ThoughtLeadershipSeries

Highest-returnInvestmentsforStaffingFirms

©2017byCrainCommunicationsInc.Allrightsreserved

Source2016SIAStaffingFirmSurvey

ThoughtLeadershipSeries

TechnologyExpenseChange(2H16vs.2H15)

©2017byCrainCommunicationsInc.Allrightsreserved

0% 10% 20% 30% 40% 50% 60% 70%

IT

Industrial

OverallChange

75thPercentile MedianSource:SIASIBCOverviewReport2H16

WinningMoreBusinesswithStaffingTechnologyandAutomation:AC-Level

Perspective

WhoWeAre

• Foundedin1991andStaffing-Focusedsince1993

• Solutionsthatscaleandadapttoaddresstheneedsoftoday’sworkforce

• Providerofchoicefor7ofthetop10andover300additionalstaffingagenciesinNorthAmerica

10Confidential| Copyright2017

WhyItMatters

• Automateandimprovekeybusinessprocesses

• Networkthatconnectsthestaffingindustryandtheecosystemthatsolvesit

• Optimizeandautomatethefrontandbackofficelifecycleofvirtuallyallstaffingtransactions

11Confidential| Copyright2017

AdoptionandInvestmentinStaffingIndustry

IdentifyingandPrioritizingFocus

1 2 3 5ToolsandStrategiesGettingthemostAttention

4EmergingTechnologyGigE:FriendorFoe

BuildorBuy

AdoptionandInvestmentinStaffingIndustry

AdoptionandInvestment

• Whatareyourthoughtsonthestaffingindustry’scurrentadoptionrelativetootherindustries?

• Whatareyourkeyinsightsonhowtodoitquicker,better,faster?

• Istechnologyacompetitiveadvantage?

Confidential| Copyright2017 14

ITPerspective

• Staffingindustryislagging

• HugeshiftinHRTechnologyinlast3-4years

• Automationpush

• Gainsaroundrecruitingprocess

Confidential| Copyright2017 15

FinancePerspective

• Staffingisviewedasbeinganassetlightcompany,lowcapitalinvestment

• Pulledintotechnology,ratherthanleadingit

• Backofficetechnologycanbearealdifferentiator

• Laggardstotechnology

Confidential| Copyright2017 16

OperationsPerspective

• Customersarepushingustobemorenimble

• Useoftechnologycanbeacompetitivedifferentiator

• Cumbersomebranchprocesses

• AIandautomationbuzzedabout

Confidential| Copyright2017 17

IdentifyingandPrioritizingFocus

IdentifyingandPrioritizingFocus

• Howareyougoingabouttheprocessofidentifyingemergingtechnologyandautomationopportunitiesthatfityourbusiness?

• Howdoyouprioritizewhicharemostimportantandimpactful?

OperationsPerspective

• Frontofficetechnology

• Accesstocandidate

• Speedandquality

• Importanceofdigitalleadership

Confidential| Copyright2017 20

FinancePerspective

• MeasurementofROI

• Inflectionpointduring2008/2009

• Considerationofoutsourcingorcentralization

Confidential| Copyright2017 21

ITPerspective

• Speedandquality

• Technologytospeeduprecruitingcycle

• Formalizedapproachandhowtoutilizethosesavings

• Choosingwheretoinvest

Confidential| Copyright2017 22

ToolsandStrategiesGettingMostAttention

ToolsandStrategies

• Whattoolsandstrategiesaregettingthemostattention?

• Howdoyoulurethenextwaveoftalentwithtechnology?

• WhatdoesBigDatameanforthestaffingindustry?

Confidential| Copyright2017 24

ITPerspective

• ChallengesusingBigData

• Social

• Mobility

• GoogleJobs

• Completeonlineflowofprocess

Confidential| Copyright2017 25

OperationsPerspective

• Mobility

• Toolsthatcanremovetransactionaltasks

• Millennialsandtheirtechnology

• KnowinghowtouseBigData

Confidential| Copyright2017 26

FinancePerspective

• Whatmobilityenables

• DichotomyofmillennialsversusBabyBoomersandGenX’ers

• BigDatatoserveclients

• JobBoards

Confidential| Copyright2017 27

BuildorBuy

BuildorBuy

• Whatisyourbuildorbuyapproach?

• Hasthisapproachchangedovertheyears?

• Istherearationaleforboth?

FinancePerspective

• Generalbiastobuy

• Customizationofpurchasedsoftware

• Buildinfrastructurefunctionalityafterbuying

• Measuredbalanceonfunctionality

Confidential| Copyright2017 30

OperationsPerspective

• LeanheavilytoBUY

• Previousexperiencewithbuilding

• Constantchangeintechnology

• Complexitieswithcustomization

Confidential| Copyright2017 31

ITPerspective

• BuildintermsofBigData

• Buyadditionalresources

• Businesscaseswhenconsideringbuildorbuy

Confidential| Copyright2017 32

EmergingTechnologies

EmergingTechnologies

• Whattechnologiesareemergingandhowareyoudigestingthem?

• GigE– FriendorFoe?

• Whatdothebuzzwordsmeanfortechnology?

Confidential| Copyright2017 34

ITPerspective

• GigE=Friend

• MSPmodeldeliverysource

• Expectationsforlargerbusinesses

Confidential| Copyright2017 35

OperationsPerspective

• Companiesseekingalternativeworkmodels

• GrowthforGigE

Confidential| Copyright2017 36

FinancePerspective

• SkepticalontotalGigE

• BiasedbyLightIndustrialandClericalIndustries

• Uberperspective

Confidential| Copyright2017 37

WinningMoreBusinesswithStaffingTechnologyandAutomation:AC-Level

Perspective

Q&AEdHolmes|CEO|404.965.8218|Ed.Holmes@peoplenet.com

ThoughtLeadershipSeries

Twowaystosubmitquestions:1)Tosubmitaquestionnow,justclickontheQuestionMarkicon(?)

onthefloatingtoolbar.2)Tosubmitonelater,emailmemberservices@staffingindustry.com.

Timeforyourquestions…

Q&A

©2017byCrainCommunicationsInc.Allrightsreserved

ThoughtLeadershipSeries

©2017byCrainCommunicationsInc.Allrightsreserved

Thankyoutooursponsor…

ThoughtLeadershipSeries

UpcomingStaffingIndustryAnalystsWebinars:Tuesday,June20,3pmGMT/11amEastern/8AMPacific- EMEAStaffingIndustryReportWebinarOpentonon-members!

Tuesday,August8,10AMPacific/1pmEastern- AmericasStaffingIndustryReportWebinarMembersOnly

Wanttoseeyournameinprint?StaffingStream islookingforthoughtleaders. (Originalcontentonly.)

Emailssriram@staffingindustry.com

Lookforinvitationsinyouremail!

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September13-14,2017OmniDallasHotel|Dallas,TXwww.collaborationgigeconomy.com

@SIAGigE #GigE2017

CollaborationintheGigEconomybringstogetherstaffingsuppliers,contingentworkforcesolutionsbuyers,VMS/MSPprovidersandgigeconomy/humancloudcompaniesforanintensivelookatmaximizingvalueandoptimizingthetalentsupplychain.

November13-15,2017TheFairmont|Dallas,TXwww.healthcarestaffingsummit.com

@HCStaffSummit #HCStaffSummit

TheHealthcareStaffingSummittakesadeepdiveintothehealthcaresegmentofstaffingandfeaturessessionsspecifictothestrategicandtacticalneedsoffirmsfocusedonnursing,locumtenensandalliedhealthamongothersegments.

October9-10,2017TheGrangeSt.Pauls |Londonwww.siexecutiveforum.eu

@ExecForum #ExecForum

AnexclusiveeventforEuropeanworkforcesolutionsexecutives,providingaccesstotopindustrythinkers,leadersandinnovatorsaswellasnewtechniquesandpracticesonmarketsegmentsforbusinessgrowth.

February26- March1,2018FontainebleauHotel|Miami,FLwww.siexecutiveforum.com

@ExecForum #ExecForum

TherenownedgatheringforCEOs,ownersandsenior-levelexecutivesfromstaffingandworkforcesolutionsfirmsacrossindustrysectors.The27thannualeventfeaturesinspiringkeynotespeakers,topicalbreakoutsessions,andmanyopportunitiestonetworkwithpeersandsponsors.

Investinyourfuture.Today.CCWPisanaccreditationprogramdesignedtoelevatethestatusofHR,procurement,MSPsolutionproviders,staffingproviders,andotherswhomanagecontingentstaffingprograms.

@SIACCWP#CCWP

www.staffingindustry.com/certification

August1-2,2017|DesMoines,IASeptember13-14,2017|Dallas,TXOctober25-26,2017|Houston,TX

July19-20,2017|Chicago,ILOctober18-19,2017|Boston,MA

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THANKYOU!

Copiesoftheslidesandalinktotheaudiorecordingwillbedistributedtoallattendeeswithin48hoursfollowingthewebinar.Areplayofthewebinarwillbeavailableatwww.staffingindustry.com

©2017byCrainCommunicationsInc.Allrightsreserved