windows 8 Clean Boot

8/13/2019 windows 8 Clean Boot

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ollow the following steps to perform a clean boot as appropriate:

Windows 8.1 and Windows 8

1. Swipe in from the right edge of the screen, and then tap Search . Or, if you are using amouse, point to the lower-right corner of the screen, and then click Search .

2. Type msconfig in the search box, and then tap or click msconfig .

3. On the Services tab of the System Configuration dialog box, tap or click to select the

Hide all Microsoft services check box, and then tap or click Disable all .


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4. On the Startup tab of the System Configuration dialog box, tap or click Open TaskManager .

5. On the Startup tab in Task Manager, for each startup item, select the item and thenclick Disable .

6. Close Task Manager.7. On the Startup tab of the System Configuration dialog box, tap or click OK , and

then restart the computer.


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How to determine what is causing the problem by performing a clean boot


1. Log on to the computer by using an account that has administrator rights.2. Swipe in from the right edge of the screen, and then tap Search . Or, if you are using a

mouse, point to the lower-right corner of the screen, and then click Search .3. Type msconfig in the search box, and then tap or click msconfig .4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft

services check box.5. Tap or click to select the upper half of the check boxes in the Service list.6. Tap or click OK , and then tap or click Restart .7. After the computer finishes restarting, determine whether the problem still occurs.

o If the problem still occurs, repeat steps 1 through 6, but clear the lower half ofthe check boxes in the Service list that you originally selected.

o If the problem does not occur, repeat steps 1 through 6, selecting only theupper half of the remaining check boxes that are cleared in the Service list.Repeat these steps until you have selected all the check boxes.

o If you still experience the problem when only one service is selected in theService list, this means that the selected service causes the problem, and youshould go to step 11. If no service causes the problem, go to step 8.

8. Perform a clean boot. To do this repeat steps 1 and 3 in this section.9. Tap or click the Startup tab, and then tap or click to select the upper half of the check

boxes in the Startup Item list.10. Click OK , and then click Restart .


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o If the problem still occurs, repeat steps 8 and 9, but clear the lower half of thechecked boxes in the Startup Item list that you originally selected.

o If the problem does not occur, repeat steps 8 and 9, selecting only the upperhalf of the remaining check boxes that are cleared in the Startup Item list.Repeat these steps until you have selected all the check boxes.

o If you still experience the problem after only one Startup Item is selected inthe Startup Item list, this means that the selected Startup Item causes the

problem. You should step 11. If no Startup Item causes this problem, aMicrosoft service probably causes the problem. To determine which Microsoftservice may be causing the problem, repeat steps 1 through 7 without selectingthe Hide all Microsoft services check box in either step.

11. After you determine the startup item or the service that causes the problem, contactthe program manufacturer to determine whether the problem can be resolved. Or, runthe System Configuration utility, and then tap or click to clear the check box for the

problem item.

After you have finished troubleshooting, follow these steps to reset the computer to start asusual.


1. Swipe in from the right edge of the screen, and then tap Search . Or, if you are using amouse, point to the lower-right corner of the screen, and then click Search .

2. Type msconfig in the search box, and then tap or click msconfig .3. On the General tab, tap or click the Normal Startup option.4. Tap or click the Services tab and clear the check box beside Hide all Microsoft

services , and then tap or click Enable all .5. Next, tap or click the Startup tab, and then tap or click Open Task Manager .6. In task manager, enable all of your startup programs, and then tap or click OK .7. When you are prompted to restart the computer, tap or click Restart .

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windows 8 Clean Boot