www.evolveip.net info@evolveip.net 610-964-8000 1

Data Sheet

WHY UNIFIED COMMUNICATIONS FROM EVOLVE IP?

Evolve IP Unified CommunicationsEvolve IP improves employee productivity in the

office and on the road with its award-winning unified

communications (UC) suite; fully integrating voice,

video, instant messaging & presence (IM&P), desktop

sharing, and audio/web conferencing. Critical

Communications features are delivered in familiar

applications such as Microsoft Outlook and Lync,

Google Apps, and salesforce.com - ensuring user

adoption - and a consistent experience across desktop,

tablet and mobile operating systems.

Unified Communications Features:

• Audio & Web Conferencing: On-demand audio & web

conferencing solutions complement the Evolved Office IP

phone system with real-time collaboration capabilities.

Support just a few participants with simple reservation-less

conferencing, or enable enterprise-class scheduled confer-

encing with hundreds of participants. Great for product

demos, webinars, or sharing work more closely with remote

team members and clients.

• Email: Work in the email platform of your choice, integrated

with your Evolve IP hosted Phone System and Unified

Messaging. Whether you are using Microsoft Exchange and

Outlook or Gmail, Evolve IP will integrate your email with

your other applications for a complete UC experience. You

will benefit from Unified Messaging for just one inbox as the

repository for all messages (email, voicemail and fax);

click-to-dial from your email application; phone presence

information displayed; and more.

A fully integrated UC Solution from Evolve IP provides productivity enhancements and supports multi-platform access and

control. Unlike other solutions, there’s no need to rip and replace your current environment – we easily integrate with your

business where your associates already live and work. Evolve IP delivers the features your organization needs from the cloud,

enabling you to reach colleagues quicker, via methods they prefer, and getting the instantaneous responses you need.

IM & Presence

Video Calling

Email

Audio & Web Conferencing

Mobile Apps

Desktop Sharing

Desk Phones & Soft Phones

Integration

UNIFIED COMMUNICATIONS

www.evolveip.net info@evolveip.net 610-964-8000 2

Data Sheet

Benefits of Evolve IP’s UC Solution:

• Easy-to-use applications in your preferred environment (Google, Microsoft, or Apple).

• Instantaneous information exchange, immediate decision making, and improved organizational responsiveness – resulting in enhanced productivity.

• Access UC features from any location with any device via easily-managed mobile applications that span the iOS and Android platforms.

• Collaboration and communication enablement for remote workers and road warriors.

• Leveraging the world-class Evolve IP hosted voice platform for business continuity and application availability.

• Management of users via the award-winning OSSmosis portal.

• Reduce or eliminate annual licensing agreements and / or hardware.

• Improve compliance and professionalism by providing business class instant messaging and video chatting security and logging in adherence to corporate policies.

• Video Calling: Enjoy easy, face-to-face interactions with colleagues in any location via video-enabled HD voice desk phone,

Windows or Mac soft clients, video conference room integration, video bridging service, or mobile phones and tablets.

• Instant Messaging & Presence (IM & P): With integrated phone state and calendar, our business class Instant Messaging &

Presence (IM & P) enables users to exchange information and see colleagues’ availability in real time. Includes multi-party

chats and file sharing with the security and logging required for adherence to corporate policies.

• Integration: Integrate our enterprise voice solution with your CRM, email and other critical applications.

• Mobile Apps: Extend business services to your end users’ smartphones or tablets. Users can make and receive business

calls – including video calls – via IOS and Android mobile devices using their business phone number. IM&P, feature control

and call settings (find me, follow me, forwarding, etc.) corporate directory, call history and chat history are all accessible.

• Desktop Sharing: Collaborate with your colleagues regardless of location by sharing your screen via your preferred web

browser. Your desktop can be shared with internal colleagues or users outside your organization and with multiple users

at one time. You can also share files with the click of a mouse and maintain video calling and chat during desktop share.

• Desk Phones & Soft Phones: HD Voice Desk phones or softphones with audio and video capability allows users to

place calls anytime, anywhere. One number reaches you wherever you are, on any device, and you can start a call on

your desk phone and seamlessly move the call to your mobile device. You can quickly place or transfer calls through

click-to-dial capabilities.

www.evolveip.net info@evolveip.net 610-964-8000

Data Sheet

UC Options from Evolve IP:

Evolved Office: UC-One Application

UC-One, an extension to the Evolved Office IP Phone System, delivers a unified experience

for end user communication and collaboration in the office and on the road. UC-One com-

bines secure instant messaging and presence, desk and mobile voice communication, video

calling, and desktop collaboration into a single application interface that is available on MAC

and Windows PCs and iOS and Android tablets and mobile phones.

Google Connect

Evolve IP’s Google Connect application, powered by gUnify, delivers a robust UC experi-

ence for organizations using Google Apps for email, contacts, chat, documents and more.

Through this plug-in, the Evolve IP hosted IP Phone System fully integrates with Google

Apps, providing integrated presence, click-to-dial contacts, call logging, call history, CRM

and more.

Lync Connect

The Evolved Office adds enterprise voice features to Microsoft Lync, which offers advanced

presence and collaboration features from within the Microsoft Office suite of products.

Evolve IP UC can integrate with Office 365, your premise-based or hosted Lync server.

3

Integration Features

• Integrates with CRMs such as Salesforce.com, Microsoft Dynamics CRM, Sugar CRM, ACT!, Goldmine, and more.

• Incoming call screen pops with CRM caller ID recognition.

• Click-to-dial directly from your CRM application.

• Easy navigation from UC applications to your CRM.

• Tags, call logging, reporting and searching of calls and records.

• Integration to Evolve IP Phone System for phone presence, uniform application credentials, and calendar integration.

Spotlight on Integration:

Evolve IP applications and our open API architecture allow easy integration with your CRM and other applications important to

your business. Proprietary voice offerings have made integration and innovation challenging or impossible.

Unified communications (UC) and mobile applications have drastically changed end user expectations for their business com-

munications. Evolve IP UC allows users to easily integrate with the applications that matter to their businesses.

UC One Overview-DS-04092014