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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 <presenter> <title> <date> Cisco Unified IP Phone Overview Presentation

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Page 1: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1

<presenter><title><date>

Cisco Unified IP Phone Overview Presentation

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

For Cisco Field and Partners Only• This is a comprehensive portfolio presentation for the Cisco Unified IP Phone Portfolio for

Enterprise, Mid-market and Branch Offices

• It is modular with self-contained presentations on the following portfolios:Cisco Unified IP Phone 9900 Series

Cisco Unified IP Phone 8900 Series

Cisco Unified IP Phone 7900 Series

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 3900 Series

• Slides 3 through 7 are introductory. These should be included in your presentation regardless of portfolio(s) presented

• You will encounter slide repeats if you present multiple portfolios from this deck. This is intentional for those presenting only one portfolio. Be sure to review Closing Summary slides, however, as they are customized for each portfolio module.

• Back up slides are for Cisco Field and Channel Partners. These are NOT intended for customer engagements. They will help you address portfolio positioning, overcoming obstacles, discuss feature comparisons and how to sell the respective portfolios.

Happy Selling!

Collaboration Solutions Marketing

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Secure Inter-

Company

Secure Inter-

Company

Interoperable,Open

Architecture

Interoperable,Open

Architecture

FlexibleConsumption

Models

FlexibleConsumption

Models

Video Communications

Video Communications

EnterpriseSocial

Software

EnterpriseSocial

Software

Integrated ExperienceIntegrated Experience

Cisco Strategic Direction

Page 4: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Cisco Collaboration Architecture

Infrastructure Network StorageVirtual Machines

Collaboration Services

Presence

Location

Session Mgmt

Policy and Security Management

Client Frameworks

Content Mgmt

Tagging

Communication and Collaboration Applications

Conferencing Customer Care

Enterprise Social Software IP Communications

Messaging Mobile Applications Telepresence

On-Premise SaaSHybrid

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Why Cisco Collaboration Solutions and Cisco Unified IP Phones?• Broad portfolio

Maximizes investment

Basic to fully advanced features

• Powerful, yet easy-to-use

• Rich and reliable human interactions

Voice, video & apps

Transcend boundaries with video

• Enable desktop virtualization

Reduce TCO

Increase agility

Page 6: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Cisco Unified IP Phone Portfolio

8900 Series

9900 Series Advanced Collaborative Media Endpoints•Rich interactions with HQ video & voice, large color displays•Desktop consolidation and widest bus. apps with VDI, MIDlets, XML•Maximum flexibility with USB, Bluetooth, Wi-Fi & Gigabit Ethernet•Energy-friendly for cost savings

Advanced Professional Media Endpoints•Rich interactions with HQ video & voice, large color displays•Desktop consolidation and bus. apps with XML, MIDlets and VDI•Connectivity options with USB, Bluetooth and Gigabit Ethernet•Energy-friendly for cost savings

6900 Series Business Voice Endpoints•Traditional telephony-like user experience•Rich interactions with HQ video communications•Desktop consolidation and wide array of business apps with VDI•Energy-friendly for cost savings

Advanced Business Endpoints•Full portfolio of desktop, conference and wireless endpoints•Rich interactions with HQ voice and video, large graphical displays•Desktop consolidation and wide array of business apps with VDI•Energy-friendly for cost savings

7900 Series

3900 Series Basic Voice Communications Endpoints•Affordable, high-quality audio communications•Added convenience with integrated speakerphone•Reduced infrastructure with integrated 10/100 switch ports•Energy-friendly for cost savings

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Cisco Unified IP Phones 9900 Series

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Cisco Unified IP PhonesTransform How You Collaborate

Accelerate Business with Interactive Video

Richer Multimedia Experiences

Extend Workspace Flexibility

Integrate Virtual Computing

Maximize Your Investment

Earth-friendly Enhancements

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

A Focus on User Experience

Rounded Keys

Tricolor LED’s

Personalization

Adjustable Display,USB, BluetoothEnhanced

Acoustics

Line/Feature & Session Keys

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

IP Phone 9971

IP Phone 9951

Advanced Collaborative Media Endpoints

• Knowledge Professionals, Administrative, Managers and Executives

• H.264 interactive HQ video

• Business Apps: VDI, MIDlets, XML

• High-definition voice

• Connectivity: Gigabit Ethernet, Wi-Fi, USB

• Experience: H

igh-resolution color displays

Jawbone ICON for Cisco

Custom language presentation

• Personalization: C

olors, handset styles, wallpapers

• GreenD

eep sleep power save option

Cisco Unified IP Phone 9900 SeriesAccelerate Collaboration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Cisco Unified IP Phone 9951

High-definition voice

Programmable Soft-label Keys and Four

Fixed Keys

Settings, Directory and

Messages Keys

Earth-friendly PlasticsIncoming

Call/Message Waiting Indicator

Two Handset Styles

Five Programmable Line/Feature Keys

Rounded Ergonomic KeysMute, Headset,

Speakerphone Keys

10/100/1000 Ethernet Switch Port

Transfer, Conference & Hold Keys

5” diagonal, VGA, Backlit, Anti-glare

Color Display

Five Session Keys with LED status indication

Volume Up/Down Key

Navigation Keys & Select Button

Release and Back Keys

Cisco Unified Video Camera via USB

USB Port and Audio-In/Out Jacks

Bluetooth Radio for Jawbone ICON for

Cisco

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Cisco Unified IP Phone 9971

Programmable Soft-label Keys (Touch-

Sensitive)

Settings, Directory and

Messages Keys

Earth-friendly PlasticsIncoming

Call/Message Waiting Indicator

Two Handset Styles

Six Programmable Line/Feature Keys

Rounded Ergonomic KeysMute, Headset,

Speakerphone Keys

10/100/1000 Ethernet Switch Port

Transfer, Conference & Hold Keys

5.6” diagonal, VGA, Backlit, Anti-glare

Color Display with Full Touchscreen

Six Session Keys with LED Status Indication

Volume Up/Down Key

Navigation Keys & Select Button

Release and Back Keys

Cisco Unified Video Camera via USB

USB Port and Audio-In/Out Jacks

High-definition voice

Bluetooth Radio for Headsets and Wi-Fi

for ROI

Page 13: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Cisco Unified Video CameraPersonalizing Communications

Transform Collaboration with Video

• IP Phones 9900 SeriesVideo bundles for attractive pricing

• Integrated into ergonomic design• USB connection for plug-n-play• H.264 standard interactive video

High performance

Video interop with other Cisco endpoints

• 2.0 megapixel camera• Resolution:

Up to 24fps VGA resolution

Up to 30 fps CIF/SIF

• Video Mute (local end)• Video Preview – see local end video before a call• Charcoal and Arctic White

Requires 9.0(2) IP Phone firmware or later

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

Cisco Unified Video Advantage 2.2Face-to-face Communications

• Alternative to Cisco Unified Video CameraVirtual face-to-face communications

Video as simple as a phone call

• VT Camera III resides on top of PC

• User Experience:Privacy shade for video mute

H.263 and H.264 video standards

Video up to 30 fps (CIF/SIF standards)

Video signal indication

• PC RequirementsWindows 2000, XP Pro, Vista Business/Enterprise Edition

Pentium P4 2.8Ghz or higher

Video Graphics Card 1024 x 768 or higher

Enhance Visual Collaboration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Virtualization Experience Client 2100 Capture VDI Transition for Rich Media

• Simplify IT deployment, security, scalability

• VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series

Uses existing PoE and desktop phone

Requires only monitor, keyboard and mouse

• Industry standard protocols:

Citrix: ICA 11.x for XenDesktop and XenApp

MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x

VMWare PCoIP

• VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

Jawbone ICON for Cisco Bluetooth Headset

Added Freedom & ConvenienceIncrease productivity

• Noise cancellation

• One headset multiple devices

• Longer battery life

• MyTALK software updates

• Enhanced security

Investment protection

Reduces costs

• Instructional end user packaging

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

Cisco Unified IP PhoneHandset Style Options• Slimline and Standard

Slimline weighs 5oz/140G and more tapered

Standard weighs 6oz/170g with a fuller earpiece

Both handsets weigh less than today’s 7900 Series

7.4oz/210g

Greater Choice and User Comfort!

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

Cisco Unified IP Phone Attribute ComparisonsIP Phone 9971 and IP Phone 9951

IP Phone 9951 IP Phone 9971

Programmable Line/Feature Keys Five Six

Total Keys (Line, Feature, Session) Ten Twelve

Interactive Video with Cisco Unified Video Camera Two-way, Multiparty using MCU Two-way, Multiparty using MCU

High-definition voice Handset, Headset, Speaker Handset, Headset, Speaker

USB PortsDual-ports (wired and wireless

headsets, Unified Video Camera)Dual-ports (wired and wireless

headsets, Unified Video Camera)

Connectivity (Gigabit Ethernet, Wi-Fi) Gigabit Gigabit, Integrated Wi-Fi

Bluetooth (Jawbone ICON for Cisco Headset) Headset and Handsfree Headset and Handsfree

Touchscreen (Including Context-Sensitive Softkeys) No Yes

Four Fixed Context-Sensitive Softkeys Yes No

Desktop Virtualization VXC 2100 VXC 2100

Display 5” VGA color 5.6” VGA color

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Cisco Unified IP Color Key Expansion ModuleEasy Expansion and Investment Protection

Add Scalability and Responsiveness

• 36 programmable line/feature keys per module• 18 physical keys

Page 2 key for additional 18 keys

• Graphical, backlit color LCD display with LCD labels

480 x 272 pixel

• Tri-color LED’s for call state indication• Deep-sleep option for power savings• Wall-mountable• Power

802.3at inline power

802.3af requires local power cube 4

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Earth-friendly EnhancementsCisco’s Ongoing Focus

• Reduced power consumption

“Power Save” administrative option

ASIC components

• Reground & recyclable plastics

• Restriction of Hazardous Substances (RoHS) compliant

Page 21: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience

Two fun and FREE applications

• MIDlet applicationsVibrant graphics, faster response times

• Support on IP Phone 8961, 9951 & 9971Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported

• Administrator-enabled via Unified CM

Wea

ther

Fo

reca

stQ

uic

k C

alcu

lato

r

www.cisco.com/go/ipphones/apps

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

Cisco Unified IP Phone 9900 SeriesPortfolio Benefits

• Reduced Total Cost of OwnershipDesktop virtualization enables hardware and software consolidation

Video integration lowers OPEX costs

9971 Wi-Fi offers ROI with Cisco Unified Wireless Network

Power save reduces consumption

• Enhanced User ExperienceBluetooth adds freedom at the desktop

Large, high-resolution color displays deliver a richer application experience

High-definition voice reduces fatigue with crystal clear communications

USB ports add flexibility and convenience

Choice of colors, handset styles, wallpaper deliver more personalization

Page 23: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

Media Platforms and IP Phone FirmwareMinimum Release Requirements

IntroductionUnified

Communications Manager

Unified Communications

Manager Business Edition

5000/6000

Unified Communications Express with Integrated

Services Router

IP Phone Firmware

IP Phone 9900 Series 7.1(3) 7.1(3)

Available Now

8.59.0(1)

Cisco Unified Video Camera 7.1(3) 7.1(3) CYQ2 2011 9.0(2)

Cisco Unified IP Color Key Expansion

Module

7.1(3) 7.1(3)Available Now

8.59.0(1)

Page 24: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

In Closing…• Cisco committed to delivering world class

collaborative experiences

• Continuing to build upon strengths in collaboration, video, desktop virtualization and user experience

• The IP Phone 9900 Series is our most advanced collaborative endpoint portfolio

Expands choice in endpoint solutions

Elevates communications experience integrating video

Simple as a phone call…

Reduces TCO with desktop consolidation through VDI

Page 25: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

Seeking More Information?It’s available on Cisco.com• IP Phone 9900 Series

www.cisco.com/go/ipphones/9900

• Cisco Unified Video Camera

www.cisco.com/go/ipphones/accessories

• Cisco Unified IP Color Key Expansion Module

www.cisco.com/go/ipphones/accessories

• Tour the IP Phone 9900 Series from your computer

http://www.cisco.com/en/US/products/ps10453/prod_presentation_list.html

• Quick Calculator and Weather Forecast

www.cisco.com/go/ipphones/apps

• Desktop Virtualization

www.cisco.com/go/vdiendpoints

• Cisco Unified Video Advantage

www.cisco.com/go/cuva

Page 26: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Join the Conversation…Cisco Collaboration Community

www.cisco.com/go/joinconversation

• Find answers to business and product questions

• Access user-contributed tools and real world advice

• Get direct access to experts worldwide

• Share unfiltered opinions and perspectives

Page 27: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

Cisco Unified IP Phones 8900 Series

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

Cisco Unified IP Phone 8900 Series Superior Multimedia Experience

Advanced Professional Media Endpoints

• Knowledge Professionals, Administrative, Managers and Executives

• Programmable/line feature keys

• Business Apps: VDI, MIDlets, XML

• High-definition voice

• Connectivity: Gigabit Ethernet

• Experience: H

igh-resolution color display

USB

Custom language presentation

• Personalization: C

hoice of colors, handset styles, wallpapers

• GreenD

eep sleep power save option

IP Phone 8961

IP Phone 8945

IP Phone 8941

Page 30: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30

Cisco Unified IP Phone 8941

High-definition voice

Programmable Soft-label Keys and Four

Fixed Keys

Settings, Directory and

Messages Keys

Earth-friendly PlasticsIncoming

Call/Message Waiting Indicator

Two Handset Styles

Four Programmable Line/Feature Keys

Rounded Ergonomic KeysMute, Headset, Video

Mute, Speakerphone Keys

10/100 Ethernet Switch Port

Transfer, Conference & Hold Keys

5” diagonal, VGA, Backlit, Anti-glare

Color Display

Volume Up/Down Key

Navigation Keys & Select Button

IEEE PoE Class 1 Video Endpoint

Page 31: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

Cisco Unified IP Phone 8945

High-definition voice

Programmable Soft-label Keys and Four

Fixed Keys

Settings, Directory and

Messages Keys

Earth-friendly PlasticsIncoming

Call/Message Waiting Indicator

Two Handset Styles

Four Programmable Line/Feature Keys

Rounded Ergonomic KeysMute, Headset, Video

Mute, Speakerphone Keys

10/100/1000 Ethernet Switch Port

Transfer, Conference & Hold Keys

5” diagonal, VGA, Backlit, Anti-glare

Color Display

Volume Up/Down Key

Navigation Keys & Select Button

IEEE PoE Class 2 Video Endpoint

Bluetooth Handsfree with Jawbone ICON

for Cisco

Page 32: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

Cisco Unified IP Phone 8961

High-definition voice

Five Programmable Soft-label Keys and

Four Fixed Keys

Settings, Directory and

Messages Keys

Earth-friendly PlasticsIncoming

Call/Message Waiting Indicator

Two Handset Styles

Programmable Line/Feature Keys

Rounded Ergonomic KeysMute, Headset,

Speakerphone Keys

10/100/1000 Ethernet Switch Port

Transfer, Conference & Hold Keys

5” diagonal, VGA, Backlit, Anti-glare

Color Display

Session Keys with LED status indication

Volume Up/Down Key

Navigation Keys & Select Button

Release and Back Keys

USB Port

Page 33: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33

Cisco Unified Video Advantage 2.2Face-to-face Communications

• Alternative to Cisco Unified Video CameraVirtual face-to-face communications

Video as simple as a phone call

• VT Camera III resides on top of PC

• User Experience:Privacy shade for video mute

H.263 and H.264 video standards

Video up to 30 fps (CIF/SIF standards)

Video signal indication

• PC RequirementsWindows 2000, XP Pro, Vista Business/Enterprise Edition

Pentium P4 2.8Ghz or higher

Video Graphics Card 1024 x 768 or higher

Enhance Visual Collaboration

Page 34: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

Virtualization Experience Client 2100 Capture VDI Transition for Rich Media

• Simplify IT deployment, security, scalability

• VXC 2100 an integrated solution for Cisco Unified IP Phones 8900/9900 Series

Uses existing PoE and desktop phone

Requires only monitor, keyboard and mouse

• Industry standard protocols:

Citrix: ICA 11.x for XenDesktop and XenApp

MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x

VMWare PCoIP

• VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center

Page 35: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35

Cisco Unified IP Color Key Expansion ModuleEasy Expansion and Investment Protection

Add Scalability and Responsiveness

• 36 programmable line/feature keys per module• 18 physical keys

Page 2 key for additional 18 keys

• Graphical, backlit color LCD display with LCD labels

480 x 272 pixel

• Tri-color LED’s for call state indication• Deep-sleep option for power savings• Wall-mountable• Power

802.3at inline power

802.3af requires local power cube 4

Page 36: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

Jawbone ICON for Cisco Bluetooth Headset

Added Freedom & ConvenienceIncrease productivity

• Noise cancellation

• One headset multiple devices

• Longer battery life

• MyTALK software updates

• Enhanced security

Investment protection

Reduces costs

• Instructional end user packaging

Page 37: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

Cisco Unified IP PhoneHandset Style Options• Slimline and Standard

Slimline weighs 5oz/140G and more tapered

Standard weighs 6oz/170g with a fuller earpiece

Both handsets weigh less than today’s 7900 Series

7.4oz/210g for the 7975

Greater Choice and User Comfort!

Page 38: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

Earth-friendly EnhancementsCisco’s Ongoing Focus

• Reduced power consumption

“Power save” administrative option

ASIC components

• Reground & recyclable plastics

• Restriction of Hazardous Substances (RoHS) compliant

Page 39: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

Endpoint ApplicationsIP Phone 8900/9900 SeriesRich User Experience

Two fun and FREE applications

• MIDlet applicationsVibrant graphics, faster response times

• Support on IP Phone 8961, 9951 & 9971Touchscreen (9971) or navigation cluster (9971, 9951, 8961) supported

• Administrator-enabled via Unified CM

Wea

ther

Fo

reca

stQ

uic

k C

alcu

lato

r

www.cisco.com/go/ipphones/apps

Page 40: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

Cisco Unified IP Phone 8900 SeriesPortfolio Benefits

• Reduced Total Cost of OwnershipDesktop virtualization enables hardware and software consolidation

Power save reduces consumption

Built-in HQ video provides OPEX savings

Easy and scalable expansion with IP Color Key Expansion Module

• Enhanced User ExperienceLarge, high-resolution color displays deliver richer application experience

High-definition voice reduces fatigue with crystal clear communications

USB port adds flexibility with choice in wired and wireless headsets

Choice of colors, handset styles and wallpaper options provide more personalization

Page 41: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

Media Platform and IP Phone FirmwareMinimum Release Requirements

IntroductionUnified

Communications Manager

Unified Communications

Manager Business Edition

5000/6000

Unified Communications

Express with Integrated Services

Router

IP Phone Firmware

IP Phone 8900 Series

Available Now

7.1(3) – 8961 7.1(5) – 8941/8945

Available Now

7.1(3) – 8961 7.1(5) – 8941/8945

Available Now

8.5 – 8961 only

9.0(1) – 8961

9.1(2) – 8941/8945

Cisco Unified IP Color Key Expansion

Module

Available Now – 8961 only

7.1(3)

Available Now – 8961 only

7.1(3)

Available Now - 8961 only

8.5

9.0(1) – 8961 only

Page 42: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42

In Closing…• Cisco and our partners are committed to

delivering world class collaborative experiences

• Evolution of our portfolio continues, building upon our strengths in collaboration, video, network evolution, desktop virtualization and user experience

• The IP Phone 8900 Series:Delivers rich multimedia experiences including video as easy as a phone call

Reduces TCO with desktop consolidation while increasing productivity with VDI

Page 43: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43

Seeking More Information?It’s available on Cisco.com• IP Phone 8900 Series

www.cisco.com/gp/ipphones/8900

• Cisco Unified IP Color Key Expansion Module

www.cisco.com/go/ipphones/accessories

• Tour the IP Phone 8900 Series in 3D right from your own computer!

http://www.cisco.com/en/US/products/ps10451/prod_presentation_list.html

• Quick Calculator and Weather Forecastwww.cisco.com/go/ipphones/apps

• Desktop virtualizationwww.cisco.com/go/vdiendpoints

• Cisco Unified Video Advantagewww.cisco.com/go/cuva

Page 44: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44

Join the Conversation…Cisco Collaboration Community

www.cisco.com/go/joinconversation

• Find answers to business and product questions

• Access user-contributed tools and real world advice

• Get direct access to experts worldwide

• Share unfiltered opinions and perspectives

Page 45: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45

Page 46: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46

Cisco Unified IP Phone 7900 Series

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47

Cisco Unified IP Phone 7962G/7965G

Cisco Unified IP Phone 7975G

Cisco Unified IP Phone 7942G / 7945G

Cisco Unified Video Advantage

Cisco Unified IP Phone 7931G

Cisco Unified IP Phone 7911G

Cisco Unified Personal Communicator

Cisco IP Communicator

Cisco Unified Wireless IP Phone 7921G/ 7925G/7925G- EX and 7926G

Cisco Unified Personal Communicator

Cisco Unified IP Phone 7900 Series PortfolioAdvanced Business Endpoints

Accessories

Mobility

Multi-button

Video

Business

Manager

Executive

Basic Cisco Unified IP Phone Expansion Module 7915/7916

Page 48: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

Cisco Unified IP Phone 7911GSingle-line endpoint

• Cafeterias, manufacturing floors, hallways, lobbies and workers with lighter usage patterns

• User Experience:

Graphical, monochrome pixel display

Four dynamic softkeys deliver fast feature access

Dedicated hold key illuminates when active

Visual Message Waiting/Incoming Call Indicator

Call Monitor & Group Listen (no microphone)

• Applications: Enhanced application integration (XML)

• Connectivity:10/100 switch ports for collocated PC

• Power: IEEE 802.3af PoE, Cisco Inline Power and Local Power

Basic But Powerful

Page 49: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49

Cisco Unified IP Phone 7931GTwenty-four Line Endpoint

• Commercial and retail environments

• User Experience:24 buttons with paper label inserts

Programmable line/feature keys

White backlit, graphical, monochrome display eases viewing

Four dynamic softkeys for fast feature access

Hold, Conference and Transfer keys

5-way navigation support of applications

Headset port for direct headset connections

• Convenience: Full-duplex speaker and microphone

• Connectivity: 10/100 switch ports support collocated PC

• Power: IEEE 802.3af, Cisco Inline, local

Rapid Call Management

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50

Cisco Unified IP Phone 7942G and 7962GMulti-line Endpoints

• Knowledge workers, administrative staff and managers

• User Experience:Programmable line/feature keys

Five-inch, high-res, graphical grayscale displays

HD voice delivers clearer communications

Four dynamic softkeys deliver fast feature access

Backlit, illuminated tri-color line keys for instant recognition of call status

Headset Hookswitch Control for added freedom

• Convenience: Full duplex speaker, microphone

• Breadth of Applications: XML and MIDlets

• Connectivity: 10/100 switch ports for collocated PC

• Power: IEEE 802.3af PoE, Cisco inline, local

IP Phone 7962G (six-line)

IP Phone 7942G (two-line)

Enhanced Productivity

Page 51: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51

Cisco Unified IP Phone 7945G and 7965GMulti-line Endpoints

• Knowledge workers, administrative staff, managers

• User Experience:Programmable line/feature keys

Five-inch, backlit, high-res, graphical color displays

HD voice for clearer communications

Four dynamic softkeys deliver fast feature access

Backlit, illuminated tri-color line keys for instant recognition of call status

Headset Hookswitch Control for added freedom

• Convenience: Full duplex speaker and microphone

• Breadth of Applications: XML and MIDlets

• Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC

• Power: IEEE 802.3af PoE, Cisco inline, local

IP Phone 7965G (six-line)

IP Phone 7945G (two-line)

Enhanced Application Experience

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Cisco Unified IP Phone 7975GEight-line Endpoint

• Knowledge workers, administrative staff, managers, executives

• User Experience:Eight programmable line/feature keys

Five-inch, backlit, high-res, graphical color display with touchscreen

HD voice for clearer communications

Five dynamic softkeys deliver fast feature access

Backlit, illuminated tri-color line keys for instant recognition of call status

Headset Hookswitch Control for added freedom

• Convenience: Full duplex speaker, microphone

• Breadth of Applications: XML and MIDlets

• Accelerated Connectivity: 10/100/1000 switch ports for collocated multimedia PC

• Power: IEEE 802.3af PoE, Cisco inline, local

Advance Communication with Touchscreen

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Virtualization Experience Client 2200 Capture VDI Transition For Rich Media

• New desktop virtualization endpoints simplify IT deployment, security, scalability

• Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series

First PoE desktop solution

• Industry standard protocols:

Citrix: ICA 11.x for XenDesktop and XenApp

MS Windows Terminal Server 2003/2008: Remote Desktop Protocol 6.x

VMWare PCoIP

• VMWare View 4.5 and Citrix Xen Desktop desktop software in the Data Center

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54

Cisco VPN Client for Cisco Unified IP Phones

• Complements Cisco Virtual Office (CVO) and ASA Phone Proxy solutionsEasy to Deploy – All settings configured via Unified Communications Manager administration

Easy to Use – Pre-configurable so employee takes it home for instant connectivity. No difficult menus to traverse

Easy to Manage – Phone can receive firmware updates and configuration changes remotely

Secure – VPN tunnel only applies to voice and IP phone services (XML apps/MIDlets).

PC connected to PC port responsible for authenticating and establishing its own tunnel with VPN client software

CUCM, CUCME*, UC500*

Internet

Small Business, Branch Office,

Enterprise Network

Home,Hotel Room,Anywhere

VPN Concentrator

*Future

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55

Cisco Virtual Office Cisco Unified Phone Proxy Cisco VPN Phone

Encryption Technology

Always-on VPN Tunnel Native SRTP-TLS encryption Embedded Cisco SSL VPN client

Endpoint support

• All Cisco IP Phone Models

• Softphones on PC

• SCCP and SIP Firmware

• All SRTP-TLS capable endpoints (SCCP and SIP)

• Softphones (authenticated mode only, CIPC VLAN Traversal)

• 7942G, 7945G, 7962G, 7965G, 7975G and 99xx/89xx Devices Only

• SCCP Firmware Only on 79xx Devices

Deployment modes

Teleworker/Remote Access

• Cisco 870, 880, 1800, and 1900 Series Routers

• Remote Access

• Internal campus - VLAN traversal for softphones

• IP Phone Remote Access

Services secured

• Voice

• Video

• Data

• Voice

• Data (Phone Service Traffic – roadmapped for 1QCY2010)

• Voice

• Video (99xx/89xx Models)

• Data (Phone Services Traffic)

Licenses Multiple hardware/software licenses required for solution

UC Proxy License ASA SSL VPN License

Head-end termination

Various IOS based VPN gateways Supported Cisco ASA 5500 Series Cisco ASA 5500 Series and IOS w/ SSL VPN

Deployment Considerations

Cost and complexity of deploying VPN routers to remote locations can be cost prohibitive

• No additional hardware needed at remote location other than IP Phone

• All SRTP-TLS capable endpoints

• Secures Media and Data (1QCY2010) Services

• No additional hardware needed at remote location other than IP Phone

• Positioned for 79x2G/79x5G IP phone models and 99xx/89xx devices only

• Secures Media and Data services

Positioning • Premier/Dedicated Teleworker

• Securing more than just phones

• Where QoS is a concern

• Wireless/Wired Connections

• Zero-touch Deployment

• Support for any Cisco IP Phone Model

• Casual/Mobile Teleworker

• Secures Phone Traffic Only (no PC port traffic)

• Supports wider range of existing and new phones

• Sell to UC IT Admin

• Support for any Cisco IP Phone Model

• Casual/Mobile Teleworker

• Secures Phone Traffic Only (no PC port traffic)

• Supported with newer phones only

• Sell to Security IT Admin

Teleworker Solution Positioning

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Cisco Unified Video Advantage 2.2Face-to-face Communications

• Alternative to Cisco Unified Video CameraVirtual face-to-face communications

Video as simple as a phone call

• VT Camera III resides on top of PC

• User Experience:Privacy shade for video mute

H.263 and H.264 video standards

Video up to 30 fps (CIF/SIF standards)

Video signal indication

• PC RequirementsWindows 2000, XP Pro, Vista Business/Enterprise Edition

Pentium P4 2.8Ghz or higher

Video Graphics Card 1024 x 768 or higher

Enhance Visual Collaboration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57

Cisco Unified IP Phone 7915 / 7916 Expansion Modules

• Easy, scalable expansion

• Grayscale (7915) and Color (7916) modules

• IP Phone 7962G, 7965G, & 7975G

• Pixel displays for numbers and names

• 12 physical keys 12 additional keys via shift/page key for total 24 keys/module

• Feature/line keys

• Shift/page keys ihighlight active page and alert for activity on other page, i.e., incoming calls

• Up to two modules per endpoint for 48 additional keys Max of 42 additional keys for Unified Communications

Manager 6.1(1) and earlier

• Supports all languages available on IP phone

IP Phone Key Expansion Module 7916

Protects IT Investment

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Cisco Unified IP Phone 7937G

• Large LCD & enhanced dial keys

• Four soft keys

• Enhanced Audio

High-definition voice

Expanded room coverage to ~ 30’ X 40’ with optional microphone kit

Wireless Lapel Mic Kit

• Power: IEEE 802.3af line power or Cisco Power Cube 3

• Applications: XML

• Support on Unified CM and Business Edition 3000/5000/6000

Conference with Ease

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59

Cisco Unified Wireless IP Phone 7921GMobile Collaboration

• IEEE 802.11a/b/g Wi-Fi Phone

• 2.4 GHz or 5 GHz bands

• User Experience:

• Two-inch color display Easy to read for apps

Combination charger and speakerphone stand

Dedicated mute and volume keys

Longer battery life: 200 hours standby time, 15.5 hours talk time

• Applications: Broad application suite available via XML

• Security:Wireless security features including 802.11i (802.1x Authentication + TKIP Encryption, 802.1x Authentication + AES Encryption)

Voice security features including Certificates, Sequenced Routing Update Protocol and transparent LAN services

UC for Mobile Workers

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Cisco Unified Wireless IP Phone 7925GMobile Collaboration

• Demanding environments such as healthcare, retail and manufacturing

• Cisco Unified Wireless IP Phone 7921G plus:Rugged and compact - MIL-STD-810F for shock resistance

Hermetically sealed for dust/water resistance (IP54 rated)

Bluetooth 2.0 headsets for additional freedom

Jawbone ICON for Cisco Bluetooth Headset

2.5mm wired headsets also supported

• 802.11a/b/g radios

• Up to 13 hours talk time;

• 240 hours standby with extended battery

• XML applications supported including push-to-talk

• CodecsG.711a/u, G.729a and G.729ab, G.722, iLBC

• Skinny Client Control Protocol (SCCP)

Rugged, Resilient UC for Mobile Workers

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Cisco Unified Wireless IP Phone 7925G-EXMobile Collaboration

• Builds upon Wireless IP Phone 7925G plupluss:ATEX Zone 2 and CSA Class I Division 2 certifications

Industry standard yellow plastics

Emergency recognition

• Ideal for more hazardous, potentially explosive operating environments

Ex: Oil Refineries, Chemical, Manufacturing

• IP64 rating for dust/water resistanceHermetically sealed against dust

Rugged, Resilient UC for Mobile Workers

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Cisco Unified Wireless IP Phone 7926GMobile Collaboration

• Builds upon Wireless IP Phone 7925G plupluss:EA 2D bar code scanner integrated into design

• Retail, healthcare and other environments seeking integrated scanning and UC

• MIDlets for richer graphics and faster response when using custom applications

Support also for 7925G and 7925G-EX

Cost-effective UC and Scanning

Available April 2011

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63

Jawbone ICON for Cisco Bluetooth Headset

Added Freedom & ConvenienceIncrease productivity

• Noise cancellation

• One headset multiple devices

• Longer battery life

• MyTALK software updates

• Enhanced security

Investment protection

Reduces costs

• Instructional end user packaging

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Media Platform and IP Phone FirmwareMinimum Release Requirements: 7925G/7925G-EX/7926G

IntroductionUnified

Communications Manager

Unified Communications

Manager Business Edition

Unified Communications Express with Integrated

Services Router

IP Phone Firmware

Cisco Unified Wireless IP

Phone 7926G4.1 4.1 TBD 1.41

Cisco Unified Wireless IP

Phone 7925G/7925G-EX

4.1 4.1 4.3 1.33

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In Closing…• Cisco and our partners are committed to

delivering world class user experiences

• Offer a broad portfolio of endpoint and client solutions today

• Evolution of our portfolio continues, building upon our core competencies in collaboration, network evolution, desktop virtualization and user experience

• Continuing to enhance the portfolio with additions such as the 7926G

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66

Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos,

Product Images & More!

• Cisco Unified IP Phone 7900 Serieswww.cisco.com/go/ipphones/7900

• View the IP Phone 7900 Series in 3D from your computer!

http://www.cisco.com/en/US/products/hw/phones/ps379/prod_presentation_list.html

• Cisco Unified Video Advantage 2.2 and the VT Camera III

www.cisco.com/go/cuva

• Desktop virtualizationwww.cisco.com/go/vdiendpoints

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Join the Conversation…Cisco Collaboration Community

www.cisco.com/go/joinconversation

• Find answers to business and product questions

• Access user-contributed tools and real world advice

• Get direct access to experts worldwide

• Share unfiltered opinions and perspectives

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Cisco Unified IP Phone 6900 Series

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Introduction Cisco Unified IP Phone 6900 Series

• Value-oriented, business-grade voice communications

Video communications support on selected models

• User and earth-friendly ergonomic designDedicated keys for common functions

Choice of colors, handset styles

Single call-per-line appearance on selected models

Reground and recyclable plastics

• Cisco protocol (SCCP) supported with SIP on selected models

• Support on Unified CM and Business Edition 3000/5000/6000

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Cisco Unified IP Phone 6900 SeriesTarget Users

• Cisco Unified IP Phone 6901 (single-line)Occasional communications (lobby)

• Cisco Unified IP Phone 6911 (single-line)Lighter communications

• Cisco Unified IP Phone 6921 (two-line)Moderate level of communications

• Cisco Unified IP Phone 6941 (four-line)Moderate-to-high level of communications

• Cisco Unified IP Phone 6945 (four-line)Moderate-to-high level of communications

Gigabit Ethernet & Wideband Audio

• Cisco Unified IP Phone 6961 (twelve-line)Most active communications needs

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Cisco Unified IP Phone 6901Single-line endpoint

Earth-friendly with Reground and

Recyclable Plastics

Incoming Call/Message Waiting

Indicator

Rounded Ergonomic

Keys

Hold Key

One Tri-color Illuminated Line

Key

Volume Up/Down Key

Co-branding Plate

Handset Styles: Slimline & Standard

Redial Key

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Cisco Unified IP Phone 6911Single-line endpoint Earth-friendly with

Reground and Recyclable Plastics

Transfer, Conference & Hold

Incoming Call/Message Waiting

Indicator

Full-duplex Speakerphone

Rounded Ergonomic

Keys

One Tri-color Illuminated Line

Key

Redial, Call Waiting and Messages

Speakerphone KeyMute Key

Co-branding Plate

Handset Styles: Slimline & Standard

Paper Label Insert (contacts, features)

10/100 Ethernet Switch Port (rear)

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74

Cisco Unified IP Phone 6921Two-line endpoint Earth-friendly with

Reground and Recyclable Plastics

Transfer, Conference & Hold

Incoming Call/Message Waiting

Indicator

Full-duplex Speakerphone

396 x 81 Monochrome, White Backlit, Pixel

Anti-glare LCD Display

10/100 Ethernet Switch Port (rear)Rounded

Ergonomic Keys

Four Programmable Soft-label Keys

Two Tri-color Illuminated Line

Keys

Settings, Directory and Messages

Headset Key

Speakerphone KeyMute Key

Co-branding Plate

Handset Styles: Slimline & Standard

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Cisco Unified IP Phone 6941 and 6945Four-line endpoint

Full-duplex Speakerphone

Four Programmable Soft-label Keys

Settings, Directory and Messages

Earth-friendly with Reground and

Recyclable PlasticsIncoming

Call/Message Waiting Indicator

Handset Styles: Slimline & Standard,

Wideband - 6945

Co-branding Plate

Rounded Ergonomic

Keys

Mute Key

Speakerphone Key

Headset Key, Wideband - 6945

10/100 Ethernet Switch Port (rear), 10/100/1000 - 6945

Transfer, Conference & Hold

396 x 162 Monochrome, White Backlit, Pixel

Anti-glare LCD Display & Four tri-color LED

illuminated Line/Feature Keys

PoE Class 1 - 6945

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Full-duplex Speakerphone

Cisco Unified IP Phone 6961Twelve-line endpoint

Four Programmable Soft-label Keys

Settings, Directory and Messages

Earth-friendly with Reground and

Recyclable PlasticsIncoming

Call/Message Waiting Indicator

Handset Styles: Slimline & Standard

Co-branding Plate

Rounded ergonomic keys

Mute Key

Headset Key

Speakerphone

10/100 Ethernet Switch Port (rear)

Transfer, Conference & Hold

396 x 81 Monochrome, White Backlit, Pixel

Anti-glare LCD Display

Twelve tri-color illuminated LED

Line/Feature Keys and Paper Label Inserts

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77

Cisco Unified Video Advantage 2.2Face-to-face Communications

• Alternative to Cisco Unified Video CameraVirtual face-to-face communications

Video as simple as a phone call

• VT Camera III resides on top of PC

• User Experience:HD video capable (PC dependent)

Privacy shade for video mute

H.263 and H.264 video standards

Video up to 30 fps (CIF/SIF standards)

Video signal indication

• PC RequirementsWindows 2000, XP Pro, Vista Business/Enterprise Edition

Pentium P4 2.8Ghz or higher

Video Graphics Card 1024 x 768 or higher

Enhance Visual Collaboration

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Cisco Unified IP Phone 6900 Series Overview

6921 69616941/694569116901

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79

New Cisco Endpoints To Capture VDI Transition And Enable Rich Media

• New desktop virtualization endpoints simplify IT deployment, security, scalability

• Standalone VDI solution with Cisco Unified IP Phones 6900 and 7900 Series

First PoE desktop solution

• Supports VMWare View 4.5 and Citrix XenDesktop in Data Center

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80

Cisco Unified IP Phone 6900 SeriesEarth-friendly Enhancements

• Reduced power consumption

Power save administrative option

ASIC components

• Reground & recyclable plastics

• Restriction of Hazardous Substances (RoHS) Compliant

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81

• Reduced Total Cost of OwnershipAffordable pathway to Cisco UC

Video reduces OPEX expenses

Power save reduces consumption

Desktop virtualization for hardware and software consolidation

Expanded ChoiceEnhances your ability to tailor solutions to individual user needs

Color and handset options delivers flexibility for global deployments

• Enhanced User ExperienceFixed keys for common functions

Single-call per-line for traditional-telephony call interaction

Rounded keys (ergonomics)

Cisco Unified IP Phone 6900 SeriesPortfolio Benefits

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 82

Cisco Unified IP Phone 6900 SeriesMedia Communication Platforms

• Minimum Release Requirements

Cisco Unified Communications Manager 7.1.2 and later

Cisco Unified Communications Manager Business Edition 7.1.2 and later

Cisco Unified Communications Manager Express with ISR on 8.0

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83

In Closing…• Cisco and our partners are committed to

delivering world class user experiences

• Offer a broad portfolio of endpoint and client solutions today

• Evolution of our portfolio continues, building upon our core competencies in collaboration, , virtualization, network evolution and user experience

• The IP Phone 6900 Series delivers:Cost-effective access to Cisco UC

Access to video communications to accelerate decision making and reduce OPEX costs

Opportunity to consolidate the desktop with hardware and software TCO reduction

Easy-to-use, reliable endpoints to help your organization enhance collaboration

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 84

Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos,

Product Images & More!

• Cisco Unified IP Phone 6900 Serieswww.cisco.com/go/ipphones/6900

• View the 6900 Series endpoints in 3D right from your own computer!

http://www.cisco.com/en/US/products/ps10326/prod_presentation_list.html

• Cisco Unified Video Advantage 2.2 and the VT Camera III

www.cisco.com/go/cuva

• Desktop virtualization

www.cisco.com/go/vdiendpoints

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85

Join the Conversation…Cisco Collaboration Community

www.cisco.com/go/joinconversation

• Find answers to business and product questions

• Access user-contributed tools and real world advice

• Get direct access to experts worldwide

• Share unfiltered opinions and perspectives

Page 86: Unified ip phone_portfolio_overview (1)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87

Cisco Unified SIP Phones 3900 Series

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88

Cisco Unified SIP Phone 3905Basic IP Communications• Single-line IP Phone

• Analog and digital phone replacement–Traditional telephony-like user experience

• Centralized management with IP solution

• High-resolution pixel based display

• Full duplex speakerphone

• IEEE 10/100 switch for collocated PC

• Eco-friendly: IEEE PoE Class 1

• Platform support:–Cisco Unified CM 8.5

–Cisco Unified CM Business Edition 5000/6000 with 8.5

–Cisco Unified CM Business Edition 3000 (8.6)

Available June 2011

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89

Backup DetailFor Cisco Field/Partners Only

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 90

Jabra BIZTM 2400 SeriesA new standard in quality and comfort

• Cisco 89xx & 99xx Series IP Phones & Cisco IP Communicator

• Neodymium stereo hi-fi speakers (80Hz - 16,000Hz)

PureVoice noise cancelling microphone

• Toggle wheel for volume control with Call Control buttons (hook, mute) and two programmable soft-buttons

• Industry-first corded headset with build in Bluetooth connection for mobile phone

• SafeTone technology offering full noise protection

EU noise-at-work compliant

• Super soft memory foam ear cushions

• 360° FreeSpin boom prevents breakage

• Available in USB or RJ-9 and variety of wearing styles and microphone options

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 91

Jabra BIZ 620 USBExceptional quality at an affordable price

• Plug and Play with Cisco 89xx & 99xx series IP Phones & Cisco IP Communicator

• True wideband sound (6,800Hz) for maximum call clarity

• Noise-cancelling microphone

• Available in mono or duo speaker configurations

• Leatherette ear cushions

• Lightweight, sturdy design with adjustable boom arm and speaker chambers

• PeakStop™ acoustic shock protection

• In-line controls for answer/end , volume and mute

91

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 92

Accessibility for Cisco Unified IP PhonesTenacity

Do you have customers with employees who have accessibility needs?

• Cisco’s Solutions Plus program

Tenacity is the leading software firm in the accessible telephony industry

Ensures Cisco Unified IP Phones will be accessible now and into the future

• Accessibility is required/mandated in many markets

• More Info and Product Details:

Cisco Field via VTG:

http://wwwin.cisco.com/voice/products/solutionsplus/tenacity/index.shtml#tab=0

Cisco Partners via Partner Central:

http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/ip_telephony.html

Tenacity Website:

http://www.accessaphone.com/

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 93

Tenacity accessaphone™

• Windows-based application that is an assistive technology for Cisco Unified IP Phones

• Built-in text-to-speech

• Enhances call control access

Enables individuals with low vision or mobility impairments to have access and improved usability to the following features:

Key Features•Audible Caller ID with name/number•Audible confirm of new voice mail•Audible Call Log, Auto Answer•Announces Current Calls/Phone Status•Announces Who is on Hold•Dialing Shortcuts

• Speed Dial, Redial, Dial From Call Log

•High Contrast Display with accessible icons and Keyboard Control

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 94

Tenacity ipTTY™

• Windows based software application

• SIP soft phone available for every user on the network

• Enables communications with customer and internal TTY machines

Note: Cisco Device License is required to register TTY extension on Communications Manager)

Key Benefits•No analog lines required•No text relay service required•Supports Hearing Carry Over (HCO) and Voice Carry Over (VCO)•Multi-lined Display•Saves Text Conversation, Recent Calls List, and “Canned” Initial Response

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95

Tenacity Contact InformationSusan Chappell, President Dustin Armstrong, Director of

Operations

337-735-9532 337-735-9506

[email protected] [email protected]

Customer Support

866-756-0321 phone

377-233-8329 TTY

[email protected]

Pre-recorded Demonstrations of accessaphone and ipTTY

http://www.accessaphone.com/index.php/product-video

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96

IP Endpoint Customer Adoption RatesThere’s definitely room to grow..

• Consider these recent market findings…Only 40% of lines off an IP PBX are configured with IP endpoints

50% of businesses who deploy an IP communications system opt for continued use of legacy TDM phones

• …and these market projections:Shipments of business endpoints projected at cumulative annual growth rate (CAGR) of 19% through 2012

IP endpoints for businesses (corded, cordless DECT and WLAN) estimated to be a $5B market by 2012

Sources: In-Stat and Gartner/Dataquest - 2009

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Cisco Unified IP Phone PortfolioAt-A-Glance…

Voice

Voice/Video/Apps

IP P

HO

NE

AP

PL

ICA

TIO

NS

7900 Series

SPA 9000 UC-500 Unified CME on ISR

Unified CMUnified CMBE

PO

RT

FO

LIO

AV

G L

IST

PR

ICE

($US

D)

3900 Series

7900 Series

3900 Series

Higher

Lower3900 Series

7900 Series7900 Series

SPA 500 Series

SPA 900 Series

SPA 500 Series

6900 Series 6900 Series 6900 Series

8900 Series 8900 Series

9900 Series 9900 Series

8900 Series

9900 Series

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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98

• Affordable and scalable HQ video• Reduced TCO & device

consolidation with VDI• Bluetooth integration for mobility• Largest, high res color displays• Wi-Fi for ROI, reduced costs• Color/handset choice important

• Replace Analog/Digital Phones• Basic IP Communications• Bus Edition 3000/5000/6000 and

Unified CM• Low power for green solution• Display, speakerphone for

productivity

Cisco Unified IP Phone Portfolio PositioningWhat to sell when…

9900 Series8900 Series

• HQ video and HD Audio elevate communications

• Reduced TCO & device consolidation with VDI

• Full multimedia applications suite• Flexible connect: USB, BT, GigE• Green enhancements of interest

3900 Series**

Enterprise/Mid-MarketSMB*/Mid-Market**

7900 Series

• Numerous options within Series (desk, wi-fi phones, conf. room)

• Full multimedia applications suite• Reduced TCO & device

consolidation with VDI• Gigabit Ethernet & color displays

(selected models)

6900 Series

• Cisco UC for budget constrained• Business-grade voice (SCCP/SIP)• Needs multiple line options• Basic applications (XML-audio)• Green enhancements important• Reduced TCO & device

consolidation with VDI

SPA 500 Series*

• Cost-effective offer–SMB/Hosted• MP3 file playback, scrolling

picture gallery (SPA525 only)• Advanced features with Color

Display, Bluetooth, Wireless, Speaker

• Cisco (SPCP), SIP, 3PCC

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Portfolio Switch Bluetooth Endpoint Applications

Color Display

Cisco Protocols/ SIP/3PCC

No. of Lines

Wi-Fi

SPA500 (SPA 9000 , UC-500, Hosted)

10/100 Yes XML Yes SPCP & SIP/3PCC

5 Yes

SPA900 (SPA 9000 , UC-500, Hosted)

10/100 No No SIP/3PCC 1, 4, 6 No

6900 Series (Unified CM, CMBE, CME w/ISR)

10/100 & 10/100/1000

(certain models)

No Basic XML (audio- focused)

No SCCP/SIP 1, 2,4,12 No

7900 Series (Unified CM, CMBE, CME w/ISR, Hosted)

10/100/ 1000 (selected models)

No XML, Widgets, MIDlets, CUAE

(selected models)

Yes QVGA

(certain models)

SIP ,SCCP 3PCC -7940/60

1,2,6,8 and 24

Yes (792x models)

8900 Series (Unified CM, CMBE/CME with ISR (selected models)

10/100/ 1000 (selected models)

Yes (selected models)

XML, Widgets, MIDlets, CUAE, VDI (selected

models)

Yes (VGA) SCCP (SIP on selected models)

4 or 5 (varies by

model)

No

9900 Series (Unified CM, CMBE, CME)

10/100/ 1000 Yes XML, Widgets, MIDlets, CUAE,

VDI

Yes (VGA) SCCP & SIP

3PCC – 7940/7960

5,6 Yes (9971)

Cisco Unified IP Phone PortfolioKey Endpoint Attribute Comparison

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Cisco Unified IP Phone 3900/6900 SeriesOvercoming Customer Obstacles

• Customer: “The price of Cisco endpoints are too expensive for my budget”

Response: Re-engage with the IP Phone 3900 (if SIP) or 6900 Series (SCCP/SIP). 3900 Series is basic IP communications. Custs interested in video (now or in future) or endpoint apps, such as XML, then lead with 6900 Series

• Customer: “The IP Phone 3900/6900 Series’ are less expensive, therefore performance is of less quality”

Response: Not so. These portfolios meet Cisco’s stringent design and quality objectives for IP communications.

• Customer: “My analog or digital phones do the job. I do not need IP phones.”

Response: Cisco Unified IP Phones boost worker productivity and reduce costs, taking advantage of the rich communication services from Cisco Unified Communications media servers. Ask the customer some questions about the current capabilities of their endpoint solutions.

Examples:

Does your customer support remote workers? The 3900/6900 Series offers an affordable solution that can be quickly (and remotely) configured and managed for teleworkers. Compare that to traditional PBX Off Premise Extension (OPX) solutions.

The IP Phone 6900 Series supports extension mobility, a feature which enables workers to access their communication services, as if they were at their own desk. Can their analog phones do this?

The IP Phone 6900 Series can automatically make calls from MS applications on Windows-based PC’s. The Click-to-call Widget is a free from Cisco, increasing employee productivity. Telephony costs are reduced from erroneous dialing. Compare that to their traditional solution

Wish to collaborate with video now or in the future? The IP Phone 6900 Series supports video calling with a single click on 6911 through 6961 models using Cisco Unified Video Advantage 2.2 and the VT Camera III for your PC monitor..

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Cisco Unified IP Phone 6900 SeriesCustomer, Their Challenges and Why Buy?

The 6900 Series delivers a fully featured, enhanced user experience at an attractive price

Customer Challenges Reasons to Purchase

• Lower cost entry to UC

• Enables migration from legacy to IP

• More robust feature set than legacy systems

• Supports green initiatives

• Provides ergonomic choices

• Desktop virtualization option

Customer Profile

Note: For US Govt opportunities, not TAA compliant

• Enterprise and Mid-market

• Branch offices• Remote Teleworker• Limited need for

applications• Unwilling to

sacrifice essential features for price

• Retail, Healthcare, Manufacturing, Education, Govt*, Finance, Hospitality

• Understaffed IT Departments

• Budget constrained• Lower technology

awareness• Slower technology

adoption rate• Current portfolio

ergonomically unappealing or unfriendly

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Helping You Sell…Key Takeaways with the IP Phones 6900 Series• Cost-effective addition to Cisco’s Unified IP Phone portfolio of

endpoints enhances customer choice

• Offers entry to Cisco UC for customers with constrained budgets

• Offers migration path to video communications with Cisco Unified Video Advantage

• Desktop virtualization for TCO in hardware and software consolidation with tower option

• New ergonomic design simplifies and enhances user experienceSingle-call per-line appearance, rounded keys, backlit pixel displays,

choice in colors and handset styles

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Single Call Per LineExample Call Treatments with the 6900 and Selected 8900 Series

• Each line is pre assigned to handle one incoming call at a time and maximum of two calls.

• One exception is that only [CTI] applications can initiate the 2nd incoming call.

• The call waiting call is offered to the next idle line through call forward busy configuration. This is also referred to as ‘inbound rollover’.

• The user can only invoke a consult call (transfer/conference) on the same line.

• The user can swap between the consult call and the original call (held) via the swap soft key or by toggling the line key.

• User may answer an incoming call or initiate a new call while on a consult call.

• User may elect to conference/transfer the two held calls at a later time, if desired.

• Outbound calls, except the consult call, are made on an idle line only. This is also referred to as ‘outbound rollover’.

• The outbound rollover is completely controlled within the phone – Unified CM will see this as if the user is initiating a call on the specified line.

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Cisco Unified IP Phones 8900 SeriesCustomer, Their Challenges and Why Buy?

Advances collaboration with interactive video and desktop virtualization

Customer Challenges Reasons to Purchase

• HQ video elevates communications

• HD voice increases productivity

• USB enhances user experience with added options

• High-resolution color displays

• Earth-friendly enhancements

• Reduces costs with VDI

Customer Profile

Note: For US Govt opportunities, not TAA compliant

• Enterprise and Mid-market

• Branch offices• Remote Teleworker• See business value

in applications• Has green initiatives

or is receptive to green solutions

• Retail, Healthcare, Manufacturing, Education, Govt*, Finance, Hospitality

• Geographically dispersed teams require higher audio & video performance

• Increasing employee productivity

• User community demanding more mobile phone-like phone features

• Current portfolio ergonomically unappealing or unfriendly

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Helping You Sell…Key Takeaways with the IP Phones 8900 Series• Addition to Cisco’s Unified IP Phone portfolio of endpoints

enhances customer choice

• Positioned and priced between 9900 Series and 7900 SeriesBuilt-in video communications as easy as making a phone call

(8941/8945). CUVA support for 8961.

Choice of endpoint applications (XML on all, MIDlets on 8961), USB (8961) and higher-resolution VGA quality displays, enhanced acoustic sound chamber for high-definition voice on all models

• Takes advantage of new user-friendly, clutter-free ergonomic designRounded ergonomic keys, backlit pixel-based higher-resolution color

displays

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Cisco Unified IP Phone 9900 SeriesCustomer, Their Challenges and Why Buy?

Advances collaboration and personalization with video and desktop virtualization

Customer Challenges Reasons to Purchase

• Affordable, scalable video at their pace

• IT investment protected w/video assurance

• Wi-Fi reduces costs and increases ROI

• Highest resolution color displays

• Earth-friendly enhancements

• Reduces costs with VDI

Customer Profile

Note: For US Govt opportunities, not TAA compliant

• Enterprise and Mid-market

• Branch offices• Remote Teleworker• See business value

in applications• Has green initiatives

or is receptive to green solutions

• Retail, Healthcare, Manufacturing, Education, Govt*, Finance, Hospitality

• Understaffed IT department

• Higher travel and overhead costs

• Geographically dispersed teams

• User community demanding more mobile phone-like features

• Current portfolio ergonomically unappealing or unfriendly

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Helping You Sell…Key Takeaways with the IP Phones 9900 Series• Addition to Cisco’s Unified IP Phone portfolio of endpoints enhances customer

choice

• Positioned and priced as premier line in Cisco Unified IP Phone portfolio

• Video integration is ergonomically designed, reducing complexity of installation and freeing PC for other applications.

Video call is natural (just make a phone call)

• Wi-Fi option on 9971 offers greater ROI and reduced infrastructure/admin costs with WLAN Networks

• Advanced multimedia capabilities with Bluetooth, USB and Higher-resolution VGA quality displays, enhanced acoustic sound chamber for High-definition voice

• Takes advantage of new user-friendly, clutter-free ergonomic design

Rounded ergonomic keys, backlit pixel-based higher-resolution color display, choice in handset styles and colors, multiple line appearance with session keys to aid navigation between concurrent calls on primary or shared lines

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Definitions• Single-call-per-line mode (SCPL)

Ties calls to individual line buttons. Unified CM supports this behavior via an old (1 DN per button [1DPB]) and a new configuration model (DN spans multiple buttons [DSMB])

• Multiple-call-per-line mode (MCPL)

A phone deployment model that permits more than one call to be managed on a single line button. The user must use a rocker key to select the call to be managed.

• Inbound Rollover

Configuring same DN in multiple partitions and setting up busy call forward

• Outbound Rollover

When transfer or conference operation invoked, the resulting consultation call is initiated on a different line (DN) than the primary call. The completed operation is referred to as Transfer/Conference across lines.

• Join Across Lines (JAL)

The conferencing together of 2 independent calls (no consultation call) that are on different lines (DNs)

• Direct Transfer Across Lines (DTAL)

The transferring of 2 independent calls on different lines (DNs) together (no consultation call)

• Busy Trigger (BT)

Busy Trigger threshold for incoming calls. For the 6900 Series, BT shall be preset to 1.

• MNC (Maximum number of calls)

Maximum Number of calls allowed for the device. This includes both incoming and outgoing calls. For the 6900 Series, this is preset to 2.

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7937G Audio Features• Full Duplex Support for Type 1 full duplex audio operation as defined by

the IEEE 1329 specification, both in narrowband (3.3 kHz) and wideband (up to 14 kHz)

• Room Coverage Up to a 20 foot radius or up to 30’ X 40 with the optional extension microphone kit

• Keypad Noise Mitigation: Keypad noise pickup of mute, phone, and volume buttons as used in typical calling scenarios

• Automatic Gain Control Microphones support room AGC of up to 9 dB to pick up participants who are further from the phone

• Codecs supported: G.722, G.711 A-law, G.711 u-Law, G.729A, G.729

All microphones are individually echo-cancelled, including extension microphones and any microphone connected via the Audio Application port.

All microphones are individually echo-cancelled, including extension microphones and any microphone connected via the Audio Application port.