WHY ASG INFORMATION TECHNOLOGIES

9 SOUTH CHERRY STREET

WALLINGFORD, CT 06492

203-440-4413

www.asgct.com facebook.com/ asgtechnology

linkedin.com/company/asg-

Information-technologies

Managed IT Support IT Security Services Data Backup & Recovery

Professional IT Services &

IT Consulting Services

Cloud & Mobile Solutions HIPAA & Compliance Solutions

BOCA RATON—DELRAY BEACH

DEERFIELD BEACH, FL

561-299-1764

V3.19.19

Robert Mitchell, President & CEO

Technology Strategist Expert for

Small and Medium Businesses

Robert Mitchell has been in the IT industry for over 30 years. He began working with

computers when he was very young while employed at his father’s software company. In

1997 Rob formed ASG Information Technologies. He started out working on home machines

and provided break fix support to a few businesses while building computers and server

environments early on.

After a few years the business office moved to Wallingford, Connecticut and in 2003

Rob hired his first employee. Holly answered the phones live, processed billing in a timely

manner to increase cash flow and ASG was off and running. Today, ASG Information

Technologies is a leading authority on Managed IT and Security Support Services for

businesses in Connecticut and the company is currently located in Wallingford, CT and has

recently expanded it’s business to Boca Raton, Delray Beach areas of south Florida.

Rob was born in Connecticut and currently lives in Wallingford with his wife of over

20 years and their two children.

The Core Focus of ASG’s Team Is to Deliver Positive Business Results from Their

Clients’ Technology Investments and to Make Life Easier For Business Owners.

Over the years Rob has spoken with many business owners and they are just so busy

running their business that they don’t take the time or realize just how a well-run network

managed by an experienced IT support company can have a positive effect on their business

results. Rob and his team’s goal is to educate companies on what ‘great IT support” should

look like so they can be prepared to make better decisions regarding their computer networks

and technology.

ASG has helped hundreds of Connecticut businesses with their IT and computer

networks by providing custom IT strategies, support, security, and data backups for

businesses with 15 to 100+ computer users who demand reliability and security from their

computer network.

About Robert Mitchell

& ASG Information Technologies

“From our experienced technicians, to the proven process of delivering our proactive

managed IT services and support and outstanding customer service, we are able to

give your business better results than other IT service providers.”

~ Robert Mitchell, President

Why Businesses Choose ASG Information Technologies To Support Their IT Networks

Just don’t take our word for it, read what some of our clients have to say about us:

ASG’s Response & Resolution Times Are Very Quick!

“I am very pleased to provide a recommendation for ASG Information Technologies. We

have been happy customers of theirs for over four years.

We had worked with a number of Information Technology companies previously, but none

were as responsive as ASG has been for us. It does not matter whether it is a little or big

problem, they are there to get us through it.

In these four years, we have made major upgrades to our servers, individual pc’s and

proprietary insurance software. They have given us solid advice that we have found to be

spot on. The staff at ASG all had the patience to get us through it all with little to no

complications. They do much behind the scenes to keep us up and running efficiently and

without interruption.

We have also requested ASG to conduct a Vulnerability and Penetration Test on our network.

It is nice to know that our systems are secure. Due to this test and other security measures

ASG helped us implement, we received a credit on our Cyber Liability Insurance Policy.

Rob Mitchell, the owner, and his staff are very knowledgeable and all easy to work with.

The response times are very quick and they ask pertinent questions to get to the bottom of

the problem for a quick resolution. We feel that we are in very good hands because of their

integrity and professionalism.”

Peter Petruzelo, President, Petruzelo Insurance

Our managed IT support eliminates costly, frustrating, time consuming problems that most

businesses have with their technologies. We make life easier for our clients by lowering operational

costs while dramatically improving the security and the stability of their computer networks.

ASG’s IT Support Had Made Life Easier For

Eastern Connecticut Endoscopy Center.

“We were very impressed with ASG’s outstanding presentation of their solution proposal

and project process. I felt like I could trust Rob Mitchell and his team which gave me

greater confidence that choosing ASG was going to be the right choice for our business.

The project of installing the new server and network went so smoothly and far exceeded

my expectations, and there was absolutely no service disruption to our center. In

addition ASG’s proactive approach of managing our network and security through their

DirectLinx Managed IT Support plan behind the scene is reassuring. The greatest benefit,

by far, is the expertise and knowledge of ASG’s Team!”

Christine Leffler—Eastern Connecticut Endoscopy Center

“I want to thank you for sending Dave out

to Acme Wire to take care of our installs

and then the list of issues I gave to him.

Dave is an amazing worker, very

thorough and he went beyond the call of

duty as they say with Comcast and also

dealing with Stephen’s laptop. I am very

happy we found ASG!”

Acme Wire Products Co., Inc.

From A Management

Perspective, It Is Comforting

To Know The Systems Are

Secure And We Have

Assistance In Emergencies.

“I personally experienced a corruption of

one of our larger Access Databases, which

became unusable. Within 5 minutes of

calling ASG, they were able to get the

most recent backup operational for me,

saving me hours of time and aggravation.

The biggest benefits that we have received

since hiring ASG is peace of mind, and

positive movement for our IT systems.”

Stevens Company, Inc.—Manufacturer

I’m Very Happy We

Found ASG Information

Technologies!

What We Like Most About

ASG Information Technologies

Is Their Quick Response To Any

Problems We Have Had.

“Even when we email to their support, there is a

follow up phone call from them. I never feel like

my questions or issues are not important.

They also stick with a problem until there is an

answer or a fix. I was seeing a message on my

computer and they quickly remoted in to my

computer to quick run scans to make sure every-

thing was ok.

Recently we restructured our office and ASG

performed the IT project of a new virtualized

server. In order not to have downtime during the

project, ASG moved our programs and data to

their location and our employees were able to

continue to work during the new project. The

IT project went incredibly smooth.

The biggest benefit that we have received from

ASG is their very quick assistance and the

knowledge that they have of all the programs

that we run.”

Laurie Buick, Beverage Publications, Inc.

ASG Information Technologies

Manages All Of Our IT Needs!

“Here at Star Auto Sales we are huge fans of

ASG Information Technologies. We have

replaced all of our computers, laptops and

desktops PCs and our server. ASG brought

our business up to PCI compliance, backup

our servers and has handled some virus threats.

They manage all of our IT needs. Rob Mitchell,

the owner, has a talented team he is working

with. We have interacted with most of the

technicians and know for a fact we are in

strong, capable hands.

It has also been a pleasure working with Holly

Heger, Rob Mitchell and the entire team.

People don’t know how important IT services

are until your systems are down. Luckily we

don’t have to worry about that now.”

Janine Brancale, Star Auto Sales

We’re Active Locally We are proud to be part of the following local organizations. Over the years, our business has

been built on great referrals.

ASG Also Gives Back

The Semper Fi Fund is a non-profit organization that provides immediate

financial assistance and lifetime support to post 9/11 wounded, critically

ill and injured members of all branches of the U.S. Armed Forces, and

their families, ensuring that they have the resources they need during their

recovery and transition back to their communities. We work to ensure

that no one is left behind. www.semperfifund.org/

Franciscan Life Center

The Franciscan Life Center was founded and operated by the Franciscan

Sisters of the Eucharist since 1974. The center quietly effects change in the

hearts of men and women looking for perspective and purpose in their lives.

Each year hundreds of individuals come to a renewed sense of hope

through the services for families, youth, married couples and older people

offered at the Franciscan Life Center. www.flcenter.org/

ASG Information Technologies also donates to various Autism charities.

Certifications

Technology & Security Products

We understand the importance of staying on top of new demands

in technology. By doing this we have invested in our technicians

to make sure they are constantly learning new skills and services

to better support our clients.

Experience The ASG Difference

www.asgct.com

10 Reasons Why You’ll Want To Outsource Your

IT Support To ASG Information Technologies

) We are a financially stable company with the original owner since 1997. We understand what

it takes to help make our clients successful. You can count on us to be here for the long term

and we stand by all of our work.

) We differentiate ourselves by focusing on the value and top notch level of service we give to

our clients.

) We guarantee a 1-hour response time. When your computer network goes down, you need it

fixed immediately so you can get back to running your business. We guarantee to respond to a

crisis within 1 hour of your call if not sooner.

) We are far less expensive than hiring a full time computer support staff. By outsourcing your

computer support to us, we can save you thousands on hiring, salary, and benefits.

) Our technicians are highly trained to solve your problems fast and cost effectively. We invest

in highly advanced tools which allow us to be proactive in maintaining and securing computer

networks.

) We are efficient and process oriented to be able to handle any computer and network job, but

small enough so you can receive the individual attention that your company deserves. As a

customer, you will have direct access to me, the owner, to handle any problems, concerns,

questions, or issues you may have.

) We provide our managed clients with insightful monthly reporting and detailed billing

as well as a monthly follow-up call by our owner to ensure the value of our service to you.

) We understand that network security is a vital component of our clients and we invest in

products, tools and training to ensure our technicians are on the leading edge of security.

) We have a full-time dedicated dispatcher who always answers calls live during regular business

hours. Your calls will never go to voicemail and requests or questions will get immediate

attention.

) We specialize in highly-responsive, proactive managed computer support and IT security

services for Connecticut and South Florida companies who require better results from their

technology investments. We take the “SH” out of “IT”!

ASG Information Technologies | 9 South Cherry Street, Wallingford, CT 06492

Tel: 203-440-4413 | Web: www.asgct.com | Email: info@asgct.com