Where life interacts with infrastructure. NEWSLETTERNu Flow Newsletter - Spring 2011 3 Nu Flow was fortunate enough to sample a new prototype cutting head. This cutting head was built

W h e r e l i f e i n t e r a c t s w i t h i n f r a s t r u c t u r e .

Spring 2011

IN THIS ISSUEWhat’s NewCase StudiesTradeshow EventsLicensee CornerOn The Job

NEWSLETTER

2Nu Flow Newsletter -Spring 2011

Case Study: Williamsburg Brewery 11 Nu Flow’s pipe retrofit for a failling sanitary sewer system kept an Anheuser-Busch brewery running, even though the drain pipes were under the facility.

Contents

Case Study: Central Park Condominium 6Nu Flow successfully retrofitted the Central Park Condominium’s 42-year-old waste-water drain stacks that are encased in concrete with our Pull-in-Place structural lining.

Case Study: Princess Del Mar Condominium 5Nu Flow completed an inside-infrastructure project, lining the sanitary stack in this 13-story condominium with patented, trenchless technology.

What’s New Nu Flow’s Completely Redesigned Micro-Cutter 3 Nu Flow’s Experimental Cutting Head 3 Tradeshows 4

Case Study: Goodrich Industrial 7This Fortune 500 company had Nu Flow apply our patented epoxy to de-ionized water pipes to stop leaks.

Licensee Corner: News and Job of the Year 9

Case Study: Irvine Company Office Properties 8Nu Flow rehabilitated corroded sewer and storm drains located in ceilings with our trenchless process.

On the Job with Travis Taylor 10

3Nu Flow Newsletter - Spring 2011

Nu Flow was fortunate enough to sample a new prototype cutting head. This cutting head was built to punch through dense corrosion and root intrusion, which is commonly found in drain lines and is challenging to clean. This cutting-edge piece of equipment has worked very well for Nu Flow.

The new cutting head drills through heavy crud with its steel carbide drill tip, easing the process to reinstate drain pipes. What makes this tool unique and exceptionally helpful is that the drill tip is attached to an adjustable spline. The spline is available in various sizes to match the pipe’s diameter. It is easy to adjust: one bag carries the few pieces needed, the cutting head can be spun apart and then the necessary spline can be switched for optimum cleaning and reinstating.

The benefits of this innovative cutting head include it being faster and less work than other cutting heads on the market, since it does the job of three tools. It effectively works on laterals and verticals, but it is challenging to use during turns in the pipes and small diameter pipes.

WHAT’S NEW

Nu Flow Re-invents the Micro-CutterThe innovative technicians at Nu Flow have brought a new micro-cutter to market. A pneumatic cutter that runs at 40 CFM, the unit is built in-house to strict specifications. Pricing will be competitive. Ask your sales representative for more details.

This summer, Nu Flow will unveil their electric micro-cutter. Still in the testing stage, this unit will offer three distinct advantages over other micro-cutters.

1. The next generation of the unit will feature 2 or 3 speed motors that allow greater cutting versatility. The pulleys and engine will be mounted on a separate frame inside the unit to compensate for rough handling on the job. Users will be able to mechanically adjust the drive system by changing the belt on the pulleys to give 2 or 3 different speeds.

2. Nu Flow has developed a universal cable system with tool ends at both ends of the cable. This will allow for quick change outs on the job when cables break and the ability to combine

cables in the field to adjust to any length required. No more down time on the job while expensive machine heads are replaced.

3. We are also developing a European standard unit for our licensees abroad.

Custom Cutting Head Has All The Right Moves

Nu Flow Pneumatic Micro-Cutter

New Cutting Head

Tradeshows: Nu Flow Cleans Up at Pumper/Cleaner Evironmental ExpoThe Pumper Cleaner Evironmental Expo is the world’s largest annual trade show for environmental service professionals. The 2011 show was held March 3-5 at the Kentucky Exposition Center in Louisville, Kentucky.

The Pumper & Cleaner Expo is the 75th largest trade show in the United States as ranked in TradeShow Week Magazine.

In attendance were:• Septic system installation & service contractors• Drain and sewer cleaning & repair contractors• Portable restroom operators• Industrial maintenance & cleaning contractors• Municipal water & sewer system maintenance managers

Each year, the Expo attracts some 12,000 attendees from more than 4,000 companies, and there are more than 500 exhibits.

This year at the show, Nu Flow launched their Nu Flow Infinity Inverter, a tankless inversion system that allows an operator to invert a liner of any length.

Show attendance was down overall, but the show was still counted as success by Nu Flow.

“Although the show wasn’t as busy as last year, I found the people who visited our booth were more serious about the technology. We were actually signing up Licensees on the show floor. Next year’s show is in Indianapolis and we’re looking forward to the change of venue.”

Justin Manners, Account ManagerNu Flow

Nu Flow to Attend 2011 Every Building ShowOnce again Nu Flow is set to attend the BOMA Every Building Show, this time in Washington DC , June 26-28th. The Property Management Event is also the Annual meeting of BOMA members nation wide. The show has always been a perfect venue for the Nu Flow Team to showcase their unique products, especially in the nation’s capital where Nu Flow once worked on the Eisenhower Executive Office Building.



Nu Flow has successfully completed an inside-infrastructure drain-lining project, rehabilitating multiple aging vertical sanitary stacks. Nu flow used Pull-In-Place structural liners for the job, allowing them to start and stop the liner, as required, inside the piping system.

Project: Sanitary stack rehabilitation in a multi-story condominium.

Customer and Site: Princess Del Mar Condominium Association and their 13-story, 72-unit luxury condominium built in 1979 on the white sand beaches of Marco Island, Florida.

System: Cast iron vertical drain stacks 2, 3 and 4 inches in diameter for a total of 2,400 feet of pipe. The only pipe access points are at the roof vent and first floor lobby. The majority of the pipes are hidden behind finished drywall or encased in concrete.

Situation: The Princess Del Mar Condominium had 22 cracked and soon to fail cast iron sanitary vertical stacks. Prior to contacting Nu Flow, the Condominium Association had a contractor completely repipe two of their stacks. The repiping process involved tearing out walls and breaking up concrete. This caused serious tenant occupancy issues as well as problems with dust, debris and structural damage to the building, not to mention restoration work after the project was completed.

Looking for a better option for the remaining 20 stacks, the Association contacted Nu Flow.

Solution: The Princess Del Mar Condominium Association contracted Nu Flow to structurally reline the remaining cast iron vertical sanitary stacks. Pull-In-Place liners were used in varying lengths to retrofit the existing pipes in place. The Nu Flow lining solution prevents further corrosion of the cast iron pipe creating a structural “pipe within a pipe.” The liners are expected to last 50 to 100 years.

The Nu Flow process avoided the need for tenant displacement, destruction to the building and expensive restorative costs while preventing future problems.

Case Study: Princess Del Mar

“By offering the customer a rotating rehabilitation schedule, we were able to limit the disruption by never lining two bathrooms in the same unit at the same time. This allowed the residents to freely use most of their systems during the entire course of the project which was

performed at a time of maximum occupancy.”

– Grant Duxbury, Regional Manager,Nu Flow


Case Study: Central Park Condominium

Nu Flow successfully completed a pipe-retrofitting project at Central Park Condominium in Florida using trenchless technology specifically developed for pipes inside buildings. The pipe system was rehabilitated with the patented Nu Flow process by pulling seamless structural liners into the existing pipes, avoiding costly and disruptive replacement. This minimally invasive solution repairs pipes in place through existing access points, without the need to reach the entire pipe through drywall, ceilings finished floors or concrete structures.

Project: Retrofit cast-iron waste-water drain stacks in a multi-story condominium.

Customer: Lighthouse Property Management, Sarasota, Florida, a residential, multi-unit and hospitality industry management company.

Site: Central Park Condominium, Sarasota, Florida, a 4-story, 122-unit building built in 1968. It is home to full-time residents and part-time vacationers.

System: 42-year-old 3” and 4” cast-iron kitchen-waste and sanitary drain stacks encased in concrete.

Situation: The system was experiencing leaks and periodic stack failures. Since the system was behind concrete, repiping would have been a disruptive and costly solution.

Solution: The day after being contacted by the customer, Nu Flow was on site for an emergency relining. With no additional access required, the entire building was kept intact while Nu Flow retrofitted the pipes with the patented Nu Flow process. The process preserved the structure and avoided costly and disruptive demolition and reconstruction.

Aged and failing pipe systems are common in commercial, industrial and residential buildings. Whether you are experiencing problems now or are interested in preventing the inevitable failure of your plumbing system, Nu Flow is available to restore your peace of mind.

“I am writing to express Central Park’s and my satisfaction with Nu Flow’s process, product and people. We had a major fault in a 4” cast iron pipe and you lined in a very timely manner, fixing the problem. Further, you worked with me to develop a long-term plan to line all

cast-iron pipes in years to come (and within our budget). Thanks.”

– Mike Venz, President,Central Park I


Case Study: Goodrich Industrial

Nu Flow is capable of rehabilitating and extending the useful life of a variety of pipes. Our trenchless technology is known for protecting finished floors, walls, ceilings and landscapes. However, Nu Flow is also contracted to repair pipes when traditional repair or repipe methods are not economically or operationally feasible. For example, Nu Flow successfully completed an industrial pipe-lining project for Goodrich Corporation to save a de-ionized water line that is surrounded by a multitude of other pipes.

Project: Apply epoxy coating in-situ to stop and prevent further leaks in a PVC pipe that delivers de-ionized water in a manufacturing facility.

Customer: Goodrich Corporation, a Fortune 500 company and leading global supplier of systems and services to the Aerospace and Defense industry.

Site: Goodrich Aerostructures, Chula Vista, CA, a two-story building used to make airplane parts for Boeing 747s.

System: De-ionized water lines for chemical processing unit including PVC 4” mainlines and 2” tie-ins. The pipe is suspended 15 feet in the air and surrounded by other pipes.

Situation: The system was experiencing leaks at pipe joints. Since the pipe goes through walls and is surrounded by other pipes, traditional pipe repair / replacement was not a viable solution.

Solution: Nu Flow saved the customer from the cost and logistics of repairing and replacing the entire system. First, Nu Flow sandblasted the inside of the pipes to get rid of any buildup. Once complete, the pipes were rehabilitated by applying an even coat of epoxy inside the pipes. The renewed pipe no longer leaks and will last for an estimated 50 to 100 years. Furthermore, the Repipe Alternative from Nu Flow saved the customer from maintenance and repair costs of approximately $2,800 per year.


Nu Flow’s epoxy lining technology is a cost-effective solu-tion for renewing and extending the useful life of piping

systems.


Case Study: Irvine Company Office Properties

This busy office tower could not afford to have leaking pipes hold it back from normal operations. Repairing cracked pipes above the bank tellers’ desks would be disruptive, messy and an inconvenience for customers. Nu Flow’s trenchless solutions are beneficial because 101 West Broadway did not have to stop normal operations for an imperative pipe lining installation.

Project: Rehabilitate 30-year-old sewer and storm drain lines with Nu Flow’s Pull-in-Place structural liner as to not disrupt normal business operations.

Customer: Irvine Company Office Properties has been a leading and respected property management firm since 1864. It is the owner and operator of six of San Diego’s top 10 high rise properties.

Site: Located at 101 West Broadway, this commercial building has 20 floors of class A offices in Downtown San Diego, California.

System: Cast iron sewer pipes totaling 491 feet, with diameters of 3”, 4”, 5”, 6” and 8”. Cast iron 8” storm drain with a length of 95 feet and a 6” storm drain with a length of 40 feet.

Situation: The aged pipe systems, being almost 30 years old, had corroded, causing significant cracking and leaking. Some of the cracked storm drains ran in the ceiling above the tellers’ desks in a bank, making Nu Flow’s trenchless technology superior to other repair options. Solution: Nu Flow technicians cleaned and rehabilitated the sewer and storm stacks. After the corrosion was cleaned out, our structural lining was pulled into the pipe systems, covering the cracks, stopping leaks and preventing future issues. A permanent, protective barrier was left in the host pipes without causing construction to the building or disrupting the businesses and their customers.

Left unprotected, pipes will age and develop problems, whether in commercial, industrial and residential buildings. Nu Flow’s cost-effective, trenchless technology will revitalize your aged pipes or prevent messy problems from occurring in the future.

“We performed this work and prevented them from tearing up the ceilings above the bank, which would have disrupted bank

operations.”

– Andrew Felsburg, Account Executive,Nu Flow


Licensee Corner: Congratulations to the 2010 Job of the Year Winner!Congratulations to Plumbing Professors of Canton, Michigan, for winning the 2010 Nu Flow Licensee Job of the Year!

Pete Cunningham, Sales Manager of Plumbing Professors, gave us the details of his award winning project.

Client’s Name: The Ohio State House in Columbus

Date of Work: December 20, 2010 through January 18, 2011

Scope of Work: Installed 710 feet of 4 inch structural liner in twelve 4 inch rain water conductors, each with two 90 degree bends. Liners were installed in 60 foot lengths.

Special Challenges Faced: Access to the first installation site was a 3 foot attic space above the entire span of the building. The second access point was a 3 foot crawl space under the facility.

Each liner had to be wet outside of the crawl space, a considerable distance from the access points. Then each liner was dragged to the insertion point before the epoxies hardened. Some wet out locations were more than 200 feet from the insertion point.

Challenges Overcome: Adding wheels to the tub that was used to transfer the liners cut down on delivery time, allowing installation of the liners before the resins hardened.

About the Plumbing Professors: Plumbing Professors - ROOTER1 was established in 2007 with the goal of providing professional 24 hour plumbing, sewer and drain services. Part of those services include epoxy pipe lining using the Nu Flow lining system.

“We have focused on our clients and the professional quality of service we deliver them, Nu Flow’s Technology is a part of that quality service,” said Matt O’Rourke, the Vice President of Plumbing Professors.

Plumbing Professors provide plumbing, sewer and drain services for residential, commercial and industrial operations throughout the Midwest using Nu Flow’s Technologies.

Visit www.PlumbingProfessors.com

“This was the most challenging project to date for us, but the experience that our lining crew obtained from this project proves that there is no job that can’t be done!”

– Pete Cunningham, Sales Manager,Plumbing Professors


Get to know Nu Flow better by reading interviews with our featured employees. Learn what it’s like in the industry: the challenges, rewards and camaraderie on the job. This newsletter features Travis Taylor, Toronto Regional Manager, who has been with Nu Flow since 2007.

Q: HOW LONG HAVE YOU BEEN IN THE INDUSTRY AND WITH NU FLOW?I started in the industry, with Nu Flow in January 2007. Before that I was in the concrete business.

Q: WHAT IS YOUR CURRENT JOB DESCRIPTION?Regional Manager, Toronto Office. My primary function is to keep the installation crews organized, operating efficiently and on target. Senior management sets our goals and I make sure we meet them. I am also involved in the day to day administration of the department, along with sales support.

Q: WHAT IS THE MOST CHALLENGING PART OF YOUR JOB? I left our Florida Office to take the Regional Manager Position here in Toronto. I’m really going in cold, learning to manage a diverse group of personalities. Getting to know everyone and the existing dynamics is always your biggest challenge at a new position and it’s no exception here.

Q: WHAT IS THE MOST REWARDING PART OF YOUR JOB? The most rewarding part of my job is implementing positive changes and seeing the results first hand. Whether it’s helping the installers come up with a better work plan or implementing a strategy from senior management, it’s the positive feedback that puts a smile on my face.

Q: WHAT IS THE MOST EXCITING JOB YOU’VE WORKED ON?Plymouth Harbor, a huge multi-technology job in Florida was the biggest job I’ve ever worked on. It was challenging and I enjoyed it a lot, but to be honest, I prefer shorter traveling jobs. I like showing up on the scene and never being 100% sure what I’m going to find. It’s the improvisation that I enjoy.

Q: IS THERE ANY THING ELSE YOU’D LIKE TO ADD?I’m really happy to be working for Nu Flow in my new position and I’m looking forward to future challenges.

On the Job: With Regional Manager Travis Taylor


Case Study: Williamsburg Brewery

Over time, all drain systems develop problems, begin to fail and require attention. Replacing those pipes comes with the need to dig through floors and foundations or to cut through walls to access the pipes, which can be very time-consuming, costly and disruptive. However, this can be avoided with the patented Nu Flow process, an in-situ trenchless solution for pipe rehabilitation both underground and in buildings.

Project: Retrofit a failing sanitary sewer system under a brewery.

Customer: Anheuser-Busch, who produces the two best-selling beers in the world, Budweiser and Bud Light, and operates 12 breweries in the United States.

Site: Anheuser-Busch Williamsburg Brewery in Virginia, a 144-acre site with a 1,256,000 square foot floor area that ships approximately 250 truck loads per day.

System: 200 feet of 8” cast iron sanitary sewer line located deep underneath the brewery.

Situation: The sanitary sewer system under the facility was failing and needed to be replaced without disruption to the brewery’s production and operations.

Solution: Nu Flow worked alongside general contractor ESGI to permanently rehabilitate 200 feet of the sanitary sewer system without disruption to the brewery operations. ESGI installed new manholes while Nu Flow completed the structural lining of the 8” line.

Nu Flow rehabilitated the pipes with the patented Nu Flow process by pulling a seamless structural liner into place. The solution saved the customer from the need to dig up 200 feet of pipe saving valuable time and money.


The patented Nu Flow process avoids the need to dig or rip out walls to retrofit your pipes. With multiple piping solutions we can

rehabilitate any pipe, anywhere.

W h e r e l i f e i n t e r a c t s w i t h i n f r a s t r u c t u r e .

Contact InfoUS and Canada: 1-800-834-9597

International: [email protected] | www.nuflowtech.com

Documents

Where life interacts with infrastructure. NEWSLETTERNu Flow Newsletter - Spring 2011 3 Nu Flow was fortunate enough to sample a new prototype cutting head. This cutting head was built