When Bigger Is Better - skateisi.org · Making the Most of Your Web Site Guide to Gas Leak Detectors In Sync with Vicki Korn When Bigger Is Better An Ice Arena Business Roundtable

Making the Most of Your Web Site

Guide to Gas Leak Detectors

In Sync with Vicki Korn

When BiggerIs Better

When BiggerIs Better

An Ice ArenaBusiness

Roundtable

An Ice ArenaBusiness

Roundtable

Making the Most of Your Web Site

Guide to Gas Leak Detectors

In Sync with Vicki Korn

PublisherIce Skating Institute

EditorLori Fairchild

Editorial AdvisorsPeter MartellPatti Feeney

Print Production andAdvertising Sales Manager

Carol Jackson

Art DirectorCindy Winn Livingston

ContributorsJohn Bell

Geoff BennettsTodd Bradley

Michael PaikinSusan Snyder-DavisJennifer Sutherland

Jim Thompson

The ISI EDGE (USPS 017-078,ISSN 1522-4651) is publishedbimonthly; January/February,March/April, May/June, July/August, September/October,November/December; by theIce Skating Institute, 17120 N.Dallas Pkwy., Ste. 140, Dallas,TX 75248-1187. AnnualSubscription Rate is $24.00 peryear. Periodicals postage paid atDallas, TX, and at additionalmailing offices.

POSTMASTER NOTE: Sendaddress changes to ISI EDGE,c/o The Ice Skating Institute,17120 N. Dallas Pkwy., Ste.140, Dallas, TX, 75248-1187.Printed in the U.S.A.

Subscriptions availablethrough membership only.

©2004 by the Ice SkatingInstitute. Reproduction inwhole or in part is prohibitedunless expressly authorized inwriting by publisher. All rightsreserved. Opinions expressedby contributors do not neces-sarily represent the views ofthe Ice Skating Institute, thepublisher or the advertisers.Submissions of manuscripts,materials, photographs, andartwork are made at mailer’srisk and must include self-addressed envelope with suffi-cient postage for return. Noresponsibility will be assumedfor unsolicited materials. ISIreserves the right to edit mate-rial submitted for content andspace consideration.

Volume 6, Number 6

D E P A R T M E N T S

CrossCuts News and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Coaches’ Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Calendar ISI-Endorsed Competitions & Shows/Exhibitions . . . . . . . . . . . . . . . . .20

Getting Connected New ISI Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

ISI Education Foundation Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Ice Arena Association News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Classified Ads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Advertiser Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

And Another Thing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

May/June 2004

Essay: No Tolerance for Hockey Violence .................................6by Geoff Bennetts & Jennifer Sutherland

Making the Most of Your Web Site......8by Susan Snyder-Davis

Member Profile: Vicki Korn...............12by Lori Fairchild

Adult Championships Entry Forms..................................14-15

Reduce Mold & Mildew in Locker Rooms ...................................16by Todd Bradley

When Parents Need to Intervene ......18by Jim Thompson

Guide to Gas Leak Detectors............22by John Bell

COVER FEATUREWhen Bigger is Better: An Ice Arena Business Roundtable . . . . . . . .24by Lori Fairchild

Management Ethics — What A Concept! . . . . . . . . . . . . . . . . . . . . .32by Michael Paikin

2004 ISI Judges Certification Update Test . . . . . . . . . . . . . . . . . . . .41

CONTENTS

4

Dedicated to providing leadership,education and services to the

ice skating industry.

ICE SKATING INSTITUTE17120 N. Dallas Parkway, Suite 140

Dallas, TX 75248-1187Phone: (972) 735-8800

Fax: (972) 735-8815e-mail: [email protected]

www.skateisi.org

ISI INTERNATIONAL HEADQUARTERS STAFF

Executive DirectorPeter Martell

Managing Director, Member Programs and Services

Patti FeeneyController & Trade Show Manager

Karen SchafferMembership Coordinator

Kimberley RusselleEditor

Lori FairchildAdvertising Sales and

Print Production ManagerCarol Jackson

Director of CommunicationsDianne Powell

Marketing CoordinatorEmily Silva

National Events Coordinator andSkating Program Director

Barb YackelAdministrative Assistant

Kathy ChaseArt Director

Cindy Winn LivingstonInformation Services Coordinator

Jeff AndersonSponsorship Sales Manager

Stuart SedranskyTelephone (972) 735-8800

ISI OFFICERS

President Jim Lange1st Vice President Mike Paikin2nd Vice President Gerry HartTreasurer Jim HartnettSecretary Margy BennettImmediate Past President Boyd Wietecter

DIRECTORS

District 1 Katy HaydenDistrict 2 Robyn BentleyDistrict 3 Richard ArenellaDistrict 4 Jeff DoucetteDistrict 5 Shane DouglasDistrict 6 Carol BurnsDistrict 7 Jack VivianDistrict 8 Jimmie SanteeDistrict 9 Dan SmithDistrict 10 Rebecca AndersonDistrict 11 Liz FolgerDistrict 12 Jenise JensenDistrict 13 Bob KnoerlDistrict 14 Paige ScottDistrict 15 Donald BartelsonDistrict 16 Cindy SolbergDistrict 17 Jos PronkDistrict 18 Jean-Claude DetreHockey Spiro GiotisBuilders & Suppliers Doug PetersInstructors David SanteeCommercial Rinks Andy DeyoPublic Rinks Al TyldesleySchools, Colleges, Universities Vicki KornPSA Representative Gerry LaneUSFSA Representative Homer HagedornLifetime Honorary Member Carol Zdziebko

ISI EDGE MAY/JUNE 2004

NHL tests one-piece composite sticksCALGARY, Alberta — The NHL’sinjury analysis panel is conducting testsat the University of Calgary and work-ing with stick suppliers to establish newdurability standards for one-piece com-posite sticks.

HD Sports updates SkateSmarttraining softwareSHEFFIELD, England — HD SportsLTD has launched an updated version ofits SkateSmart PTS system. The latest ver-sion of the figure skating training soft-ware offers a more dynamic interface,user-friendly navigation and anenhanced diet and training schedule.The first software of its kind, SkateSmartPTS is a Web-based interactive trainingtool that combines all the factors associ-ated with being a great skater — includ-ing strength, fitness, nutrition and psy-chology — into one program. The sys-tem is designed to enhance and extend— but not replace — a coach’s efforts.

The Hockey Company reportsrecord salesMONTREAL, Quebec — The HockeyCompany, a manufacturer of hockeyequipment and apparel, reportedrecord sales and earnings for 2003, withnet sales of $239.9 million. Over thepast year, the company has signedlong-term deals with the NHL, theCanadian Hockey League and the EastCoast Hockey League.

NAMES IN THE NEWS

DALLAS — JimLange, presidentof the ISI boardof directors, hasappointed Dr.

Jack Vivian to fillthe vacant Dis-trict 7 representa-tive position forthe remainder of

the term. Vivian is the CEO of JRV Man-agement and the designated voting rep-resentative of the Alice Noble Arena inWooster, Ohio, which JRV operates. Heis also the director of the Ice Arena Insti-tute of Management (iAIM).

ELMIRA, N.Y. —First Arena hasnamed Robyn Bent-ley skating coordi-nator. She replacesJill Duda, whoresigned. Former-ly the arena’shead professional,Bentley is theDistrict 2 repre-sentative for theISI board of directors and a trustee forthe ISIA Education Foundation.

FARMINGTONHILLS, Mich. —Suburban SportsGroup has hiredBrent Wishart asassistant managerof Novi Ice Arenain Novi, Mich.Wishart playedhockey for theCentral CollegiateHockey Associa-tion’s Ferris State University, where healso earned a bachelor’s degree inbusiness administration and workedat the university’s summer hockeyschools. After serving as assistant cap-tain of the Bulldogs in 1999-2000, hewent on to play professionally for theMobile Mysticks of the East CoastHockey League, winning the team’sRookie of the Year award.

ARENA OPENINGS

HARDYSTON, N.J. — Skylands IceWorld opened on Oct. 31. The firstand only all-inclusive family enter-tainment center in Sussex County,Skylands features two NHL-size rinks,bleacher seating for 500 and aDr. Jack Vivian

Robyn Bentley

Brent Wishart

CROSSCUTSnews and notes

ISI EDGE MAY/JUNE 2004 5

Continued on page 42...

panoramic glass-walled and heatedmezzanine observation area.

ARENA CLOSINGS

ZION, Ill. — The 31-year-old Zion IceArena permanently closed its doorsMarch 28 following its annual iceshow. The Zion Park District Boardmade the decision Jan. 15, citing ris-ing deficits, decreasing property taxrevenue, the need for expensiverepairs and competition from newerrinks. The construction of a two-rinkfacility at the Pleasant Prairie RecPlex,scheduled to open in September, alsoplayed a role in the decision. The Zionrink is the first publicly owned facili-ty in recent memory to shut down inthe Chicago area.

FRIENDSWOOD, Texas — Texas IceStadium has been closed indefinitelydue to financial problems, namelysome $75,000 to $250,000 needed forleak repairs. More than 300 youthsand adults participated in hockeyleagues at the facility, in addition tothe numerous recreational and figure

skaters who used the rink. The $6 mil-lion facility, which opened in Sep-tember 1996, has had only one prof-itable year. The ownership group, Ska-dium Inc., is seeking buyers for therink. A group of area hockey and fig-ure skating enthusiasts is organizingefforts to acquire or lease the facility.

CONSTRUCTIONNEWS

WEST FARGO, N.D. — Expansionconstruction is on schedule at WestFargo’s Veterans Memorial Arena. The32,800-square-foot addition willinclude an NHL-size ice sheet, possi-bly opening in time for the 2004-05hockey season. Amenities are beingadded as funds become available.

FARMERS BRANCH, Texas — Thecity of Farmers Branch and the DallasStars broke ground March 23 on thenew Dr Pepper StarCenter and Con-ference Center at Farmers Branch.Scheduled to open its doors in earlyNovember, the facility will encompass

95,000 square feet, 11,000 of whichwill be used as the conference centerfor the city of Farmers Branch. TheStarCenter will include two NHL-sizesheets of ice, eight team locker rooms,a StarStuff merchandise store and TheGrille restaurant, and will serve as thenew home for the Dallas Stars MidgetAAA team. The new facility will markthe eighth StarCenter in the Dallas-Fort Worth Metroplex.

FARMINGTON HILLS, Mich. — TheMacomb Township board of trusteeshas unanimously approved the saleof eight acres of land to SuburbanSports Group, which will use theland to build a two-sheet ice facility.SSG will begin operations of Subur-ban Ice of Macomb by August 2005.Depending on demand, the facilitycould be expanded into three sheetsof ice in the future.

COLLEGE STATION, Texas — CityCouncil has approved an economicdevelopment agreement with Hous-ton-based developers Glenn Hart andBill Mather for an NHL-size ice rinkwith seating for 500. The city will

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March was a busy month for the National HockeyLeague, and not just because of the trade deadlineor because teams were jockeying for playoff posi-

tions. On March 5, the Philadelphia Flyers and OttawaSenators were involved in the most highly penalized gamein NHL history, combining for a total of 419 penalty min-utes, which were mostly due to five consecutive brawls inthe last two minutes of the game.

Just three days later, Vancouver’s Todd Bertuzzi deliv-ered a punch from behind to Colorado’s Steve Moorebefore landing on him, in what appears to be a premedi-tated attack in response to Moore’s hit on the Canucks’Markus Naslund three weeks earlier that forced Naslundto sit out three games with a concussion. Bertuzzi’s retali-ation left Moore with a concussion, facial contusions anda broken neck.

While hockey has always had a very physical elementto it, these recent instances are startling examples of vio-lence at the sport’s highest level, and there is legitimatecause for concern over the trickle-down effect it couldhave on amateur hockey. But we can’t pin all of the blameon the NHL. Now, more than ever, it is critical for decisionmakers at the youth level to take a hard line when it comesto violence in amateur hockey — no tolerance.

Farmington Hills, Mich.-based Suburban SportsGroup, in cooperation with the Michigan Arena ManagersAssociation, launched the “Respect the Game” campaignin October, in an attempt to get what should be a very sim-ple message across: Players should show respect for oppo-nents, parents, coaches, officials and facilities, becausewithout these things, there would be no game to play. Butwe can’t expect them to show respect unless they are ledby the example of their parents, coaches and leagueadministrators — not just their idols in the NHL.

Many of today’s hockey players and fans came of agewatching ESPN coverage of the NHL. While ESPN high-lights the goals, they also like to bring attention to the bighits — some of which are clean, others that are not. Go toan NHL game in any city, and you are likely to find at leasta few people banging on the glass and screaming profani-ties. For whatever reason, that has become acceptable inour culture. Where it should absolutely not be acceptableis the local hockey rink, yet on any given day, you couldrun into the same screaming “fan” at a youth hockeygame. Only this time, he is screaming at his kid or the offi-

No ToleranceIt’s time to take a

hard line against violence in amateur hockey

by Geoff Bennetts and Jennifer Sutherland

ESSAY


cials. Parental codes of conduct need to be establishedand enforced by the facility. If parents can’t adhere tothem, they should be removed from the building.

Coaches should be subject to a code of conduct aswell. The goal of the coach should be to provide a funand educational atmosphere for his/her players. Fairplay and safety must be priorities. Telling a kid to goafter an opponent in a violent manner, getting into analtercation with parents or other coaches, or treating anyplayer with disrespect should have consequences.

While it would be nice to let the NHL take the fallfor misbehavior in youth hockey, it just isn’t fair. In theend, it is up to parents, coaches and league administra-tors to teach their hockey players right from wrong.Behavior encouraged on the ice should be no differentthan how a person should act off the ice — with cour-tesy for others.

Geoff Bennetts is president of the Michigan Arena ManagersAssociation and general manager of Suburban Training Cen-ter in Farmington Hills, Mich. Jennifer Sutherland is man-ager of corporate communications for Suburban Sports Group.

New ISI Hockey MembershipEffective March 1:

(Pro-rated fees for 2nd half of 2004)

Adults . . . . . . . . . . $15Youth . . . . . . . . . . $12

For Inspiration

The American Library Association recog-nized the following as Notable Children’sWeb Sites for their outstanding contentand conception:

ctw.org

kineticcity.com

figurethis.org

library.thinkquest.org

oriland.com/myoriland/constructors/citydesign.asp


Kids are very discriminating consumers, and they’rethe Internet generation. That means you must havean online presence to open the door to today’s youth

market, and having a Web site is the first step. The nextstep, which is just as vital, is to maintain your site, keep-ing it up to date at all times. Some two-thirds of ISI’s mem-ber facilities have a Web site.

Developing your online imageThe cost of hiring an outside vendor to prepare a Web siteaverages $3,000 to $5,000. You can spend as much as$100,000 for an extremely elaborate Web site, if you sodesire. Or check with a local university to see if the com-puter classes have students who would be willing to devel-

op a Web site for a smaller fee. Sometimes college studentsare more creative and can relate to kids better than theiradult counterparts can. Support your Web site expenses byselling advertising on the site.

Here are a few tips for developing your online image for kids:

• Keep your site simple. Everyone gets frustratedwith lengthy downloading times and if they wait toolong, they will be off to the next Web site.

• Prominently display vital information such ashow to contact you through the Web, your streetaddress, a phone number, a map of your facility loca-tion and directions to your center. Basic informationshouldn’t be hidden in the inner recesses of yourWeb site!

• Change your site frequently to encourage repeatvisits. You might post a secret changing password,available only on your site, to receive discounts orfreebies at your center.

• Include your Web address in all of your pro-motional pieces — on your business card,brochures/flyers, newsletter, letterhead, print andbroadcast ads, and even on your answeringmachine/voice mail message.

• Never use language that might be consideredquestionable in terms of decency.

• Know the provisions of the Children’s OnlinePrivacy Protection Act of 1998(www.ftc.gov/ogc/coppa1.htm).

• Present Web material in a way that is helpfuland friendly to anyone who might visit your site,including those who are completely unfamiliar withyour facility.

• The more colorful your Web site, the better.

• Don’t make your site too wordy, since kids (andeven adults) won’t spend a lot of time reading acopy-heavy Web site.

• Ask your phone receptionists what questionsthey answer when kids call your facility. You maywant to include this specific information on yourWeb site. (Ditto for the questions parents most fre-quently ask.)

Making the Most of

Your Web Siteby Susan Snyder-Davis


• Create contests for kids on your Web site, such ascoloring contests or give-aways to Web site visitors(prizes might be a birthday party for 10, a one-month pass, a dinner for four, a gift certificate at thenovelty shop, a photo with the center’s costumedcharacter, logo merchandise, etc.) Once you collect e-mail addresses from your contest, send a regular e-mail newsletter with information on special offers,discounted admissions, two-for-one offers, birthdayparty specials, etc. Always make sure that those whoreceive your e-mail have the ability to be taken offthe list at their request.

• Use photos when possible, because a photo is stillworth a thousand words. Feature photos of new enter-tainment attractions, food items, novelty items, etc.Also use photos of happy customers (be sure to gettheir permission to use their faces on your Web site,or use stock photos) and the interior of your center.

• Link to other Web sites as a terrific way to gener-ate more traffic at your own site. You might considerlinking with Web sites for local tourism, party supplystores and entertainers, bakeries, and parents’ andkids’ organizations and publications, to name a few.

• Always be on the lookout for places to list yourfacility as a fun place to visit or have a birthday party.Here are a few sites you may want to consider: gocitykids.com; 123kidzarea.com; or kidsparties.com.

• Put your Web address ona refrigeratormagnet to distrib-ute via direct mailto your birthdayparty list or groupsales list.

• Register your Website with kid-friendly searchengines.

• Create a communityservice aspect to your site. Allow customers theopportunity to list free ads at your site as long asthey are related to your services. Let parents andkids put messages to the birthday child on your siteduring the week of their birthday party. Make surethat users of your free message pages first see theitems you most want to promote in order to get tothose pages.

• Include the logos of professional membershipssuch as ISI and your local Chamber of Commerce.

Susan Snyder-Davis is the owner of Kids Marketing Factory andauthor of the manuals Marketing Your Family EntertainmentCenter and Special Events for Your Family EntertainmentCenter. For more information, go to kidsmarketingfactory.com.


COACHES’CORNERby Barb YackelISI National Events Coordinator & Skating Program Director

As we glide into the second half of 2004 (can youbelieve how time flies?), we’re gearing up for theexcitement of the World Team Championships in

Blaine, Minn. I am counting the days to see all my friends inMinnesota … “Ya sure you betcha!”

Mark May 1 on your calendars, as this is the entry andtest deadline for our prestigious summer event. Keep check-ing the Web site (skateisi.org) — we have posted the tentativeevent schedule along with the chosen compulsory, figuresand dance for this year’s Worlds.

As coaches, we are the key players in the success of the learn-to-skate program, through teaching and rewarding our skaters.But sometimes we get comfortable in our positions and need tobe reminded or given a creative idea to get that enthusiasm goingagain. Well, here are some reminders and a creative idea:

Are you registering your skaters’ tests in a timely fashion with the ISI national office?This seems to be an ongoing problem for some. We alwayshave to scramble to make sure skaters are current and able toenter that BIG EVENT at the correct level. Please register yourskaters’ tests in a timely manner.

Are you rewarding your skaters with the ISI badges?Every skater likes to be rewarded, and what better way thanto have a special ceremony to hand out colorful ISI badges orhave a testing honor roll displayed in the arena lobby? Thislends prestige and credibility to the tests given. And now youwill receive a complimentary achievement certificate toaward your skater for every test you register or ISI badge you

10

order. We’d love feedback from coaches, skating directors andskaters on this new idea!

Are you correctly completing ISI competition andshow endorsement applications?Holy skate blade, folks! We get — maybe — two or three cor-rectly completed applications a year! Please take the time tofill out the endorsement form correctly and in a timely fash-ion. It is against policy to send out your competition infor-mation before the national office has approved it. Are youguilty of this? All required signatures must be in place. Thecompetition director must be gold-certified with a currentassociate membership, or a gold-certified person must be list-ed as the chief referee. Rules stated in your competition infor-mation must be current. If you follow these guidelines, it willmake getting your endorsement number a breeze.

I would like to acknowledge and commend Traci Veltre fromNorwalk Ice Arena, who sent in an endorsement request that wasin perfect “apple pie” order! Original signature, payment attachedand up-to-date entry form information. Great job, Traci!

Until next time, have fun and always set goals, but never set limits!

Select Youth

1 Dazzlers . . . . . . . . . . . . . . . . . Downers Grove Ice Arena2 Jr. Blades . . . . . . . . . . . . . . . . . . . . . . Glenview Ice Arena3 Crystal Edges . . . . . . . . . . . . . . . . . . . The Edge Ice Arena4 Ice Crystals . . . . . . . . . . . . . . . . . . . . . . Crystal Ice House5 Jade Blades . . . . . . . . . . . . . . . . . . . . . St. Peters Rec Plex6 Platinum Blade Brigade . . . Wayne C. Kennedy Ice Arena6 Ice Kicks . . . . . . . . . . . . . . . . Bielenberg Sports Complex6 Ice Rockers Extreme . . . . . . . . . . . . Brentwood Ice Arena

Select Senior Youth

1 Dazzlers . . . . . . . . . . . . . . . . . Downers Grove Ice Arena2 Precicettes Senior Youth . . . . . . . . . Center Ice of DuPage3 Capital Classics . . . . . . . . . . . Washington Park Ice Arena4 Southern Ice . . . . . . . . . . . . . . . . . . . . . Benton Wilcoxon5 Synchro St. Louis Blades . . . . . Webster Groves Ice Arena6 Silver Blade Brigade. . . . . . . . . Wayne C. Kennedy Arena6 Chicago Skates . . . . . . . . . . . . . McFetridge Sports Center6 St. Louis North Stars . . . . . . . North County Rec Complex6 Synchro Starz . . . . . . . . . . . . . . Aerodrome Willowbrook

MAY 1ISI World Recreational Team Championships Entry & Test Deadline

MAY 26-292004 ISI /PSA Conference • San Diego

AUG. 1ISI Adult Championships • Entry & Test Deadline

AUG. 2-7ISI World Recreational Team ChampionshipsBlaine, Minn.

SEPT. 17-19ISI Adult Championships • Breckenridge, Colo.IM

PO

RTA

NT D

ATES

More than 1,600 skaters on 110 teams gathered April 3-4 in Bensenville, Ill. for the 2004 ISI SynchronizedSkating Championships at The Edge Ice Arena. For a complete list of results, go to skateisi.org.

FINAL ROUND RESULTS

2004 ISI Synchronized Skating2004 ISI Synchronized Skating


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ChampionshipsSelect Teen

1 Oxford Ice Crystals . . . . . . . . . . . . . . . . Goggin Ice Arena2 Dazzlers . . . . . . . . . . . . . . . . . Downers Grove Ice Arena3 Capital Classics . . . . . . . . . . . Washington Park Ice Arena4 ZK Ice Stars. . . . . . . . . . . . . . . . . . . . . . . . Zion Ice Arena5 High Voltage . . . . . . . . . . . . . . . IceForum at Town Center5 Starz . . . . . . . . . . . . . . . . . . . . . . . . . . Swonder Ice Arena6 Sapphires . . . . . . . . . . . . . . . . . . . Grand Oaks Ice Arena6 Precicettes. . . . . . . . . . . . . . . . . . . . Center Ice of DuPage

Premier Junior Youth

1 Dazzlers . . . . . . . . . . . . . . . . . Downers Grove Ice Arena2 Chicago Jazz-Mousettes . . . . Rolling Meadows Ice Arena

Premier Youth

1 Synchro Panache . . . . . . . . . . . . . . Minneapolis Augsburg2 ZK Ice Stars. . . . . . . . . . . . . . . . . . . . . . . . Zion Ice Arena3 Fire On Ice . . . . . . . . . . . . . . . . . . . . Southwest Ice Arena4 Precicettes Youth . . . . . . . . . . . . . . . Center Ice of DuPage5 Livonia Ice Cubes. . . . . . . . . . Livonia Community Center6 Rubies . . . . . . . . . . . . . . . . . . . . . . Grand Oaks Ice Arena

Premier Senior Youth

1 Synchro Panache . . . . . . . . . . . . . . Minneapolis Augsburg2 Tremors . . . . . . . . . . . . . . Yerba Buena Ice Skating Center3 Crystal Edges . . . . . . . . . . . . . . . . . . . The Edge Ice Arena4 Chicago Jazz-Shooting Stars . . . McFetridge Sports Center5 Synchro St. Louis Ice Gems . . . . . . . . . St. Peters Rec Plex6 Oxford Ice Crystals . . . . . . . . . . . . . . . . Goggin Ice Arena6 Starr Blades . . . . . . . . . . . . . . . . . Franklin Park Ice Arena6 National Blades Youth . . . . . SkateQuest of Prince William6 Arctic Silhouettes. . . . . . . . . . . . . . . Ben Boeke Ice Arena

Premier Teen

1 Wisconsin Edge . . . . . . . . . . . . Pettit National Ice Center2 Synchro Panache . . . . . . . . . . . . . . Minneapolis Augsburg3 Synchro St. Louis Diamonds . . . . . . . . St. Peters Rec Plex4 Chicago Skates . . . . . . . . . . . . . McFetridge Sports Center5 Synchro Starz . . . . . . . . . . . . . . Aerodrome Willowbrook5 St. Louis North Star Elite . . . . North County Rec Complex5 Gold Blade Brigade . . . Wayne C. Kennedy Rec Complex6 Team Elite. . . . . . . . . . . . . The Skate School at Fox Valley6 Synchro St. Louis . . . . . . . . . North County Rec Complex

Premier Adult

1 Jazz-A- Belles. . . . . . . . . . . . . . . . . . . . . Alpine Ice Arena2 Rhythm N’ Blades . . . . . . . . . . . . . Coral Ridge Ice Arena3 Synchro St. Louis Sapphire . . . . . . . . . St. Peters Rec Plex4 Chicago Skates . . . . . . . . . . . . . McFetridge Sports Center5 Diamonds . . . . . . . . . . . . . . . . . . . Grand Oaks Ice Arena6 Starfire . . . . . . . . . . . . . . . . . . . . . . . . . . Rocket Ice Arena

Championships

It isn’t easy getting a women’s sportprogram recognized at the collegiatevarsity level, much less organizing a

competitive conference for that sport.Just ask Vicki Korn. She’s widelyregarded as the trailblazer forcollegiate synchronized skating.

“Vicki has probably done more toadvance the synchronized skatingmovement than just about anybody,”notes Patti Feeney, ISI’s managingdirector of member programs andservices. “Just getting skating as acollege sport — she pulled that one offnearly single-handedly. She’s anincredible asset to the sport.”

This is a milestone year for Korn,who recently completed her 20thseason as head coach of MiamiUniversity’s RedHawks synchronizedskating team, the nation’s first collegiatesenior-level synchronized skatingprogram. The highlight of the seasoncame in February, when the squad tookthe silver medal at the Spring Cup inMilan, Italy.

Korn started Miami’s synchron-

ized skating program at the club levelin 1984, her first year as skatingdirector at the Oxford, Ohio school. Sheled the team to a junior divisionnational championship in 1993,followed by two bronze medals in thesenior division in 1994-95. Her programwas upgraded to a varsity sport the nextyear and, since then, the RedHawkshave claimed a national championshipand earned three World Challenge Cupappearances. Under Korn’s energeticleadership, the team captured the firstinternational medal in Miami U’shistory — the bronze at the CanadaInternational. Its first international goldcame in 2001, at the Prague Cup.

Korn also was instrumental in theformation of the Midwest CollegiateFigure Skating Conference, which hasgrown to include 18 schools. All are clubteams, however, except Miami, whichremains the only school in the nationwith a varsity synchronized skatingteam, funded entirely by the university.

A gold-medal figure skater fromthe Chicago area, Korn began hercareer in the late 1970s as the assistantskating director at Swonder Ice Rink inEvansville, Ind. “When we opened therink, no one knew how to skate,” sherecalls. But by the time she left a fewyears later, Swonder was home to fiveISI teams, from tots to adults.

“I never skated synchronized,” saysKorn. “I’ve just learned the sport as it’sprogressed. As an individual skater, Ienjoy the team aspect and see thebenefits of a team sport. My greatestreward is working with tremendousstudent athletes every year and seeingthe ladies graduate with a degree while

experiencing the journey of competitiveathletics at its highest level. They willalways remember the friendships,discipline and life lessons learnedparticipating in collegiate athletics,”adds Korn, who was named ISI’sWoman of the Year in 1995 and twicehas earned PSA’s U.S. Synchro SkatingCoach of the Year title. She also serveson the ISIA Education Foundationboard of trustees. Her top goal is toachieve NCAA “emerging sport” statusfor her program, which would allow herskaters to obtain scholarships.

Her husband, Mitch Korn, is thearena director and hockey director atMiami’s Goggin Ice Arena, where the twomet. Their daughter, Ashley, who justturned 16, has followed in her mother’sfootsteps as a competitive skater.

Korn says she might never haveconsidered coaching had it not beenfor the influence of her mentor, ErikaAmundsen, another ISI Woman of theYear. The two women met whenAmundsen’s Louisville, Ky. teamperformed at a grand openingexhibition at Swonder, and, Kornremembers, “she showed me the funof coaching.” Amundsen laterintroduced Korn to her futureemployers at Miami University.

“She proved to be an excellentorganizer, and revised and set up a greatteaching program,” says Amundsen,who now lives in Florida. “She wasalways a good fighter and began to gainrespect for her work. She also hiredsome fine assistant coaches, several ofwhom are still with her. She will alwayshave a special place as a pioneer ofcompetitive synchronized skating.”

ISI PROFILE

Vicki Korn and her 16-year-old daughter,Ashley, share a love of ice skating.

Korn’s Miami Universitysenior synchronized skatingteam in Milan, Italy


In Syncwith

CoachKorn by Lori Fairchild

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Moisture is a fact of life in locker rooms from highschool sports through major arena sporting events.The shower room, equipment and storage areas are

ripe with smells and odors from showers, damp equipmentand uniforms. Molds and bacteria that are thriving in thehigh-humidity environment of the locker room are to blamefor the smells and odors. Mold spores occur naturally in theenvironment. The spores proliferate on surfaces in areas ofhigh humidity. Bacteria growth is similar. Both mold andbacteria growth can be reduced or eliminated by removingthe key factors needed for growth. Studies have suggestedthat most mold growth can be minimized by controlling rel-ative humidity to levels below 40-60% RH.

Modern locker rooms have utilized dry desiccant dehu-midification to maintain humidity levels for the lockerrooms. By reducing the relative humidity in the lockerrooms, the facility can dry out after high activity. The dry airwill reduce or eliminate growth of mold spores while allow-ing the room and equipment to dry.

The application of a desiccant dehumidifier is appropri-ate to this application because of its ability to remove largeamounts of water vapor below a 35F dew point. By providingvery dry ventilation air, we can “deep-dry” a facility to drawwater out of the building, materials and equipment.

Maintaining only temperature control can cause theindoor humidity to rise. Internal uses, such as the showers,hot tubs and other facilities, further add to high humidity inthe room.

Current codes require increased amounts of ventilationair, which must be treated properly to control humidity.ASHRAE (American Society of Heating, Refrigeration and AirConditioning Engineers) recommends standards that havebeen adopted by most building codes in the United States. Therecommended typical required outdoor air ventilation ratesare .5 SCFM per square foot of locker and dressing room area.

Typical internal moisture loads for a recreational locker room:

Wet equipment and uniforms . . . . . . . . . . . . . .5.0 lbs/hrPersonnel . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.0 lbs/hrWet shower and hot tub evaporation . . . . . . .10.0 lbs/hrInfiltration though doors and cracks . . . . . . . .3.0 lbs/hr

Total internal typical moisture load . . . . . . . . . .21 lbs/hr of water vapor

per typical hourAdditional water vapor can also be brought in throughunconditioned ventilation air.

To improve the locker room climate, a desiccant dehu-midification unit can be installed to deep-dry the facilityby lowering the humidity of the locker room. The mainobjective of this process is to provide a healthy environ-

ment that will keep uniforms, equipment and the interiorfacility dry. Mold odors from mildew growth are reduced oreliminated. The unit can be controlled by a simple humidi-stat to maintain the humidity and deep-dry the lockerroom during nighttime or low-use periods.

A desiccant system can be added to condition mostfacilities. A Model SDH-126 dehumidification unit, ratedat 1,000 SCFM, is a perfect solution for most locker rooms.Manufactured by Concepts & Designs of Owatonna,Minn., the unit is a packaged system that uses electricity ornatural gas to reactivate the rotating desiccant wheel. Asthe desiccant wheel rotates, it slowly picks up moisturefrom the process air stream and transfers the moisture tothe reactivation air stream, where it is exhausted outdoors.The low-humidity discharged air is circulated throughoutthe facility. This low dew-point air has the ability to deep-dry the facility.

The system provides a dry, healthy environment forthe locker room and will provide customers with a betterimpression of the facility.

Todd Bradley is a desiccant dehumidifier application special-ist with Concepts & Designs MS in Wixom, Mich.

Dry Up!Reduce Mold and Mildew in Locker Rooms

by Todd Bradley

Desiccant Dehumidification Unit


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When Parents Need to InterveneWhen Parents Need to Interveneby Jim Thompson


Often the presumption is thatyour child’s coach is basically awell-meaning person who is

trying to do the right thing. But what ifhe or she isn’t? The sad truth is thatthere are individuals coaching childrentoday who do not have the best inter-ests of their athletes at heart and whocan be destructive.

I counsel parents to give the coacha wide berth. Youth coaches seldom getmuch (if any) pay for coaching, and thehours that coaches put into the job canseem endless. If a coach makes obviousmistakes, does not appear to maximizethe athletes’ strengths or runs disorga-nized practices, I tend to remind myselfthat I could have volun-teered to help coach, butchose not to.

The exception to thisthinking — and it’s a bigone — is if the coach isabusive to athletes,judges or referees. Youthsport has no place for acoach who verbally orphysically intimidatesathletes. We would neverallow a teacher to bullyor humiliate a student,nor should we avert oureyes if it happens in ayouth sport setting.

In recent years I haveread and heard aboutcoaches with winningrecords who lost theirjobs because of abusivebehavior — somethingthat just didn’t happen20 years ago. This kind ofchange comes aboutbecause individuals,often parents, speak upto say that it’s not OK tobrowbeat an athlete withthe excuse that you aretoughening him or herup for competition.

Unless a child is too young tounderstand what is going on, I alwaysrecommend talking with your childbefore acting to intervene.

If your child does not want you tointervene, you need to decide whetherthe situation is so bad that you need todo so in spite of the child’s desire. You

can say something like, “I understandthat you don’t want me to talk withyour coach, but I believe that this is soimportant that I have to do it.”

There may be times when youhave a problem that the child cannotdeal with on his or her own — perhapsan abusive situation. The first questionhere is whether you start with thecoach or go to the person or body thatsupervises the coach (arena manage-ment, youth sports board, athleticdirector or principal).

I always want to err on the side ofbringing a problem to the attention ofthe person most directly involved.That means talking with the coach

first, but notbefore you’vethought throughwhat the problemis and what youwant to say aboutit. If you are angryabout what is hap-pening, it is evenmore importantthat you get con-trol of yourselfand know exactlywhat you want tosay. Waiting 24hours to “cool off”is highly advisedunless there is animmediate danger. It is also impor-tant to pick a timeand setting inwhich the coach,and only thecoach, can hearyou. Trying to talkwith a coach dur-ing a practice orcompetition is nota good idea. Youshould also ensurethat none of theskaters or their

parents can overhear you, since,among other things, that is likely tocause the coach to be defensive.

Write down what you want to say,and then rehearse it until it comes outsounding the way you want it tosound. “Coach, my daughter has beencoming home from practices lately in a

down mood. I think when she gets crit-icized for making a mistake, it de-moti-vates her, and she’slosing her joy inskating.” In somecases you maydecide that the bestvehicle for commu-nicating with thecoach is an e-mailmessage.

Be preparedwith examples ifthe coach asks forthem. Then listencarefully to what the coach has to say.Either the coach will agree to rectify thesituation or he/she won’t. If not, thenyou may need to take the next step toaddress your concerns.

Here again, you want to be clearabout what you want to say. Writtennotes from your conversation with thecoach are helpful in preparing for ameeting with the coaching director, theboard president or arena management.Think ahead of time about solutionsthat would be acceptable to you. Forexample, would it be enough for yourchild to be transferred to anothercoach? Or is the behavior of the coachso harmful that you want to argue thathe or she should be removed?

It’s important to remember thatyour intervention in an abusive situa-tion can be useful even if you don’tget everything you want in themoment. Your notifying the coach’ssupervisor of abusive behavior canhelp sensitize those involved so theywill take steps to prevent a similar sit-uation from happening in the future.And you always have the ultimatecontrol of any situation in which yourchild is at risk.

If you have tried everything youknow how to do to change an abusivesituation to no avail, you always havethe ultimate intervention. You canremove your child from a harmful sit-uation. This move can be extremelydifficult, but when your child’s well-being is in danger, it is the right moveto make.

Jim Thompson is the founder and directorof Positive Coaching Alliance (positive-coach.org), an ISI partner.

Have thecourage tospeak up to say that

it’s not OK tobrowbeat an

athlete with the

excuse that you are

toughening him or

her up forcompetition.

Jim Thompson


CALENDARISI-endorsed competitions & shows/exhibitions(Due to printing deadlines, events endorsed by ISI after March 18, 2004 will be listed in the next issue.)

For additional calendar information,check ISI’s Web site: skateisi.org

MAY

1 Rapid City, S.D.Roosevelt Park Ice ArenaISI Spring Fling Figure Skating Competition

1-2 Fairfax, Va.Fairfax Ice ArenaFairfax Ice Arena Annual ISI Spring Competition

1-2 Lakewood, Calif.Glacial Gardens Skating Arena 8th Annual ISI Open Competition

2 Mamaroneck, N.Y.Hommocks Ice RinkHommocks Park Ice Rink Competition

7-9 HoustonAerodrome Ice Skating ComplexISI District 11 Championships

8 Yorba Linda, Calif.Yorba Linda Ice Palace1st Annual Yorba Linda Ice Palace ISI Open

14-15 Warminster, Pa.Warwick Ice ArenaThe Skating Stars ISI Team Competition

14-16 Riverside, Calif.Ice Town3rd Annual ISI Open

JUNE

4-6 New YorkSky Rink @ Chelsea Piers18th Annual Sky Rink Team Competition

4-6 Franklin Park, Ill.Park District of Franklin ParkSummer Swelter

5-6 San DiegoSan Diego Ice ArenaSan Diego Ice Arena Open Championships

5-6 San Jose, Calif.Logitech Ice at San JoseBunny Hop

5-6 Richmond, Va.Richmond Ice Zone2004 Spring Splash

6 Hagerstown, Md.Hagerstown Ice & Sports2004 Open ISI Skating Competition

12-13 San Jose, Calif.Logitech Ice at San JoseDistrict 14 Championships

18-20 Clearwater, Fla.SunBlades Ice Arena18th Annual ISI Championships

18-20 Las VegasAthletic Arts Academy4th Annual Dais Open Championships

19-20 ChicagoMcFetridge Sports Center15th Annual ISI School’s Out Figure Skating Competition

23-27 West Concord, Mass.Sharper Edge Skating School14th Annual ISI District 1 Champs

26-27 San FranciscoYerba Buena Ice Skating CenterGolden Gate Skate 2004

JULY

2-4 Austin, TexasChaparral IceTexas Hill Country Independence Open

9-10 Eagle River, AlaskaHarry J. McDonald Memorial CenterISI Summer Competition

9-11 Decatur, Ala.Point Mallard Ice Skating ComplexWind, Rain or Shine ISI Team Competition

10-11 Evanston, Ill.Robert Crown CenterJuly Open

10-11 Anaheim, Calif.Glacial Gardens Skating Arena11th Annual ISI Open Competition

15-17 HonoluluIce Palace2004 Hawaiian Open

24-25 Euless, TexasDr Pepper StarCenter2004 Games of Texas

AUGUST

2-7 Blaine, Minn.Schwan Super RinkISI 2004 World Recreational Team Championships

14-15 Gurnee, Ill.Rink Side SportsSummer Chiller

SEPTEMBER

4-5 MiamiKendall Ice Arena4th Annual ISI Labor Day Challenge

17-19 Arlington, TexasIce at The Parks1st Annual Ice at The Parks Competition

17-19 Breckenridge, Colo.Stephen C. West ArenaISI 2004 Adult Championships

OCTOBER

22-23 Naperville, Ill.All Seasons Ice RinksThe Great Pumpkin

23-24 Hingham, Mass.Winterland Skating SchoolWinterland 18th Annual Halloween Classic

MAY

1 Marlboro, Mass.Navin ArenaColors

2 Irmo, S.C.Ice LandSpring Ice Show

6-8 Minnetonka, Minn.Minnetonka Ice Arena2004 Silver Skates Ice Revue

7 Wasilla, AlaskaBrett Memorial Ice ArenaSpring Ice Show - Irish Spring

7-8 Blaine, Minn.Schwan Super RinkWild, Wild West 2004

7-9 Northbrook, Ill.Northbrook Sports CenterNorthbrook on Ice

7-8 Plymouth, Minn.Plymouth Ice CenterIt’s Showtime

8 Woodridge, Ill.Seven Bridges Ice ArenaSkating Through the USA

8 West Hartford, Conn.Veterans Memorial Skating RinkWHFSC Spring Skating Show

8 Eagan, Minn.Eagan Civic ArenaMusical Memories on Ice

8-9 Birmingham, Mich.Birmingham Ice Sports ArenaViva la Diva!

12-16 Glenview, Ill.Glenview Ice Center31st Glenview Ice Show

14-16 Naperville, Ill.All Seasons Ice RinksAll Seasons’ 32nd Annual Spring Ice Show

14-16 Niles, Ill.Niles Park District IcelandMighty Blades Ice Show

14-16 Homewood, Ill.Homewood Flossmoor Ice ArenaOnce Upon A Time

15 New Hope, Minn.New Hope Ice ArenaAround The World

COMPETITIONS SHOWS &EXHIBITIONS


CALENDAR15 Geneva, Ill.

The Skate School at Fox Valley Ice ArenaSpring Ice Show

18 Skokie, Ill.SkatiumSuperstars On Ice

20-23 Skokie, Ill.SkatiumAnimation Classic

21-22 HoustonAerodrome Ice Skating Complex9th Annual Spring Ice Show

21-22 Exton, Pa.Better Edges Skating ClubYour Star on Ice

21-23 Franklin Park, Ill.Park District of Franklin ParkSpring Ice Show 2004

21-23 Highland Park, Ill.Centennial Ice ArenaAnimated Ice

21-23 Evanston, Ill.Robert Crown CenterSkate Across America

21-23 Wilmette, Ill.Centennial Ice RinksCentennial Goes Hollywood

21-23 Bolingbrook, Ill. Rocket Ice ArenaUnder The Big Top

22 Mansfield, Mass.Golden BladesIn Search of the Golden Blade

22 San FranciscoYerba Buena Ice Skating CenterSpring Recital

26-29 San DiegoManchester Grand HyattIce Industry International Conference & Trade Show

30 Decatur, Ala.Point Mallard Ice Skating Complex3rd Annual Alabama Jubilee Skating Exhibition

JUNE

4-5 Orland Park, Ill.Arctic Ice ArenaViva Ice Vegas

12 Valencia, Calif.Ice Station Valencia1st Annual Spring Show - Broadway on Ice

12 Barrington, Ill.Barrington Ice ArenaKaleidoscope II 2004

13-14 Bensenville, Ill.The Edge Ice Arena6th Annual Ice Show

18-19 Glen Ellyn, Ill.Center Ice of DuPageMusical Reflections

26 San Jose, Calif. Logitech Ice at San Jose10th Anniversary Show

AUGUST

19 Arlington, TexasIce at The ParksSummer Spectacular

DECEMBER

10 Houston Aerodrome Ice Skating Complex8th Annual Nutcracker on Ice

18 Oak Lawn, Ill.Oak Lawn Park District Ice ArenaHolly Day on Ice

1 San Jose, Calif.Logitech Ice at San JoseSkate a Holiday Present

19 Arlington, TexasIce at The ParksHoliday Happenings


Arenas use a variety of gases for thegeneral opeÏration and mainte-nance of the facility, including the

refrigerant (ammonia or CFC/Freon) andoften propane. These gases are safe whenused properly and with well-maintainedequipment, but there is always a possi-bility of equipment problems or opera-tor error that can cause leaks on occa-sion. Also, rinks can have air-qualityproblems attributed to excessive levels ofgases such as carbon monoxide.

Who needs a gasleak detector?The CSA B52 Mechanical Refrigera-tion Code in Canada and theANSI/ASHRAE 15 Safety Code forMechanical Refrigeration in the Unit-ed States have specific requirementsfor refrigerant leak detection systems.In general, systems over 100 HP, orany system required to be housed in astandard or Class T machine room,will by code require a detector.

Regardless of specific codes, theescalating costs of refrigerant, as well as

concerns for safety and the environ-ment, have led to the use of detectionsystems even in the smallest systems.In addition, more stringent ventilationcode requirements, especially in icerinks, have led to the increased need forboth carbon monoxide (CO) and car-bon dioxide (CO2) monitoring.

How do leak detectors work?

There are five types of sen-sors available for leak detec-tors, which range dramati-cally in price and features.Chemical (detector tubes)are the lease expensive, fol-lowed by solid-state, elec-trochemical, infrared andionmobility spectrometersas the most expensive.Each of these has variouspros and cons.

Solid-state sensors usea heated semiconductorthat changes internal resis-tance when in contact withthe refrigerant, and candetect within a range of 50to 100 PPM (50 to 95F/50to 80% humidity). Thesesensors are not only eco-

nomical, but are very reliable and havea long life expectancy. The disadvan-tages include sensitivity to other gases,sensitivity to moisture and temperaturechanges, and the special care requiredin the placement.

Electrochemical sensors use elec-trodes immersed in an electrolyteunder a permeable membrane, andmeasure change in potential when gaspermeates the membrane. These arevery selective to the refrigerant andcan measure levels from 0.7 to 100PPM (-40 to 95f; 20 to 90%RH), buthave a short life expectancy, can “goto sleep” without warning and have ahigh replacement cost.

Infrared sensors project infrared lightthrough a gas sample and measure theamount of light and wavelength of lightabsorbed. These are very specific to refrig-erant and are very minimally affected byhumidity and temperature, measuringfrom 0 to 1000 PPM (10 to 95F; 0 to 90%humidity). This would be an ideal sensorto use, but they are very expensive andrequire more frequent calibration.

What featuresshould you look forin a gas detector?The low cost and proven reliability ofsolid-state sensors have made themthe most popular method of leakdetection available for ice rinks.When purchasing a gas detector foryour facility, be sure to do your home-work and make sure it will suit yourspecific requirements.

Do not assume that all models havethe same features. Look for a CSA-approved, low-cost detector that will per-form reliably. Other features that shouldbe considered equally important include:

• Remote sensor(s)The detector should be locatedwhere your staff can monitor it, butthe sensor(s) must be placed at thepotential source of the leak. Ammo-nia, which is lighter than air,requires a ceiling-mounted sensor.Halocarbons, which are heavierthan air, need the sensor mountedlow in the room. Detectors thatcome with the sensor built in areunlikely to provide the best detec-tion capability.

• Readout of parts per million (PPM)This is important to determine theseverity of the leak and what actionto take in the event of an alarm. For

Whether or not mandated

by code, gas detectorsare a safety item that no arena should be without.

GAS LEAK DETECTORSA Guide to

GAS LEAK DETECTORSby John Bell


example, your staff may safelyaddress a low-level leak, whereas anextremely high level may indicate aserious problem that warrants pro-fessional assistance. A digital read-out is preferred for this.

• Multi-gas capabilityBesides your refrigerant (ammonia,R-22, etc.) you may also have theneed to monitor for other gases suchas carbon monoxide or propane.Purchasing a unit with multi-gascapability is the lowest-cost way tocover all of your gas detectionrequirements.

• Auxiliary relaysSome state or provincial codesrequire, or may require, that whenthe concentration of refrigerantvapor exceeds a certain level (c.g.300 PPM at 70F) the detector willautomatically start an exhaust fan aswell as activate an audible and visu-al alarm. To accomplish this, thedetector must have auxiliary relaysto engage these other devices.

• Multi-stage alarm outputsSimilar to above, different levels of

concentration should trigger appro-priate alarms. A low-level alarm maysimply start a fan and summon yourstaff to address the problem. Higherconcentrations could be set up toactivate more noticeable alarms.

• Future requirementsWhile this may be difficult to predict,you should try to take future require-ments into consideration. Bear inmind that codes are always changing;consider other “wants” you have thatmay exceed your current budget. Tryto purchase a detector that canaccommodate these in the future.

Whether or not mandated bycode, gas detectors are a safety itemthat no arena should be without. Nofacility should knowingly compro-mise the safety of its patrons whenaffordable protection against poten-tial hazards is available.

John Bell is the service manager for CIMCORefrigeration’s U.S. operations. CIMCO’sDerek Hawes, recreation sales representativein Dartmouth, N.S. and Ted Martin, directorof engineering in Toronto, also contributedinformation to this article.

ISI HockeyUpdateWatch our Web site

(skateisi.org) for information on:

• NEW Informative ManualsHockey SkatingHockey SkillsGoalie Skills

• NEW Colorful Badges

• NEW Skills Testing Program

For more information contact:Kim Russelle . . . . . . [email protected] Yackel . . . . . . . . . [email protected] Office . . . . . . . . . . . . . .(972) 735-8800


Expanding an ice arena can be risky business, especially duringdifficult economic times when others are experiencing reducedtraffic and even closing their doors. But with adequate

demand, strategic planning and savvy marketing, adding a sheet ofice and other amenities can be a wise move. ISI recently talked tofive representatives of arenas that have expanded or are in theprocess of expansion. Here, they share their experiences, observa-tions and suggestions.

Please give us a brief history of yourfacility.

FAUCI: In 1973, the Mennen family, known for their after-shave and deodorant products, donated a prime 35-acre tractof land to the Morris County Park Commission. After anoverwhelmingly successful bond referendum, the William G.Mennen Sports Arena opened in January 1975 as a single-surface sheet of ice with 2,500 permanent seats, lockerrooms, snack bar, party room, pro shop and fireplace. Thefacility became an instant success with Saturday and Sunday

afternoon public sessions drawing 1,000 people regularly forthe two-hour period. Figure skating, hockey and the ISIAgroup program all operated at capacity with waiting lists.After several years of trying to balance programs and all of

our skating groups demanding more ice, a second referen-dum was put before the public, asking for support of theaddition of a second ice surface. The referendum passed anda second 200 X 85-foot surface was added in 1986.

The second surface not only provided more opportuni-ties to our skaters, but, as intended, it gave us the flexibilityto host a greater number of non-ice activities such as trade,dog, craft and antique shows as well as circuses, concerts andwrestling, just to name a few. However, with the growth ofskating in the ’90s — specifically, synchronized team skat-ing, hockey and speed skating — the demand did not sub-side, and the push for a third surface began.

An independent study found what we already knew —that the Mennen Sports Arena had the property, infrastruc-ture and staffing to support a third surface. The county boardgave the approval for the project to begin. In March 2002,the third surface opened and has been a smashing successand met all expectations.

FEDICK: The Wonderland of Ice was originally built by thecity of Bridgeport, Conn. in 1968 as a sheet of ice with a roofover it. As the popularity of ice skating in the area increased,the city continued to upgrade the facility at the end of eachskating season. In the fall of 1975, the building was com-pletely enclosed and the existing lobby and concession areawas completed. By spring 1989, the arena, in desperate needof maintenance and a complete facelift, was operating sixmonths a year at a deficit of over a quarter of a million dol-lars annually. It was at this point that the city decided thatprivatization of the facility was its only option. My compa-ny, the Wonderland of Ice Associates Inc., began operatingthe Wonderland of Ice on Sept. 19, 1989.

Now, we’re at the next step in our evolution, preparing togive this tired building a total makeover, thanks to $4.22 mil-lion in state, city and private funding. Phase I, targeted forcompletion in December, includes expansion of the existingfacility by building a second NHL regulation-size skating sur-face, a two-story common area including a lobby concession,a pro shop, team locker rooms, party rooms, an off-ice train-ing room with weights and a ballet/dance studio. Space for arestaurant is being built for future development. Phase II willconsist of renovating the existing rink once construction ofthe new skating surface is complete. Renovation is scheduledto begin by late next spring and be completed by late fall2005, in time for the winter skating and hockey seasons.

GUSTAFSON: The original Logitech building — Rinks 1 and2 — was constructed in 1993. The building was renovated in

COVER FEATURE

Bigger BetterWhen Bigger Is BetterAn Ice Arena Business Roundtable

William G. Mennen Sports Arena in Morristown, N.J. opened in 1975with a single ice surface, added a second sheet in 1986 and expandedto three sheets in 2002.


1999-2000, when we added a third rink and an NHL trainingfacility for the San Jose Sharks. All in all, the current building isapproximately 140,000 square feet. The facility is owned by thecity of San Jose and we, San Jose Arena Management/San JoseSharks, have a management agreement with the city. We arecurrently in the approval process of adding a fourth rink withrestaurant/bar capabilities. We plan on breaking ground verysoon, with an anticipated completion date before December.

MOCK: Center Ice Arena is a private venture of the Nese,Mazzenga and Franci families and built by Nese Construc-tion. The original construction was completed in June 1997.We began with two NHL ice sheets, a skate shop and Rudy’sSub Shop (snack bar). In 1998, we added Boulders MiniatureGolf Course. In 2000, it was apparent that we needed morespace, and construction began on a large party room andconference area and a full-service fitness center open to theskaters and the general public. A video arcade was added,along with a reconfiguration of the parking lot to allow foradditional traffic. The additions were a total success.

In the spring of 2003, we began construction of our thirdNHL ice sheet. We opened the third sheet — completely soldout — in August 2003.

SLAVENSKY: Skatetown is a dual-surface, 61,679-square-foot facility. Phase I (36,490 square feet) was completed inDecember 1997 and Phase II (25,189 square feet) opened inJune 1999. We are privately owned. Our expansion includedan 85 X 200-foot rink, four locker rooms, offices above thelocker rooms, and seating for 434.

What factors prompted/are promptingthe decision to expand your facility?

GUSTAFSON: Simple answer — demand! Ever since weopened the doors for Rink 3 we have been full. For thelongevity of the sport, especially in the nontraditional skat-ing markets, there has to be room for growth.

SLAVENSKY: With only one surface, we could not handlethe demand for ice. The primary demand was adult hockeyleagues. Two other rinks in our region had failed previously

and we were nervous about starting off with two surfaces.We purchased enough land for a two-surface facility anddesigned our project so that a second surface could be addedif the demand was sufficient.

MOCK: The first expansion was the result of needed addi-tional space for parties and meetings, and the demand foran in-house fitness program for our guests. Additionally,adding the arcade opened up more space in our lobby for theever-increasing levels of foot traffic.

The second expansion of the third ice sheet was theresult of four factors:(1) The two original ice sheets were completely booked to

the point where we had no room for development ofnew or expanded programs and we were reaching the sat-uration point in accommodating new customers.

(2) There was a clear demand for additional ice time in ourarea.

(3) We were developing additional skaters in our instruc-tional pipeline faster than expected. This group would becreating even more demand on the available ice time inthe near future.

(4) The U.S. economic climate was improving and we want-ed to be ahead of the curve.

FAUCI: Requests for additional ice by our primary user groupshas always been a major factor in the decision process in deter-mining expansion. In addition, the cost of operating two orthree sheets as opposed to one sheet does not double and triplewith each additional surface, although the revenue does. Theother factor at our facility is the ability to host non-ice activi-ties. The surface with 2,500 seats will host non-ice events Aprilthrough early September, still keeping ice on the other twofloors year-round with minimal impact to activities.

FEDICK: In 2001, with just three years remaining on thethird option term of the original lease, I returned to the Cityof Bridgeport Department of Economic Development to askfor guidance and assistance with some major, costly repairsthat were now necessary to keep the arena viable. This wasaround the same time the city was building the 8,000-seatArena at Harbor Yard, which has become home to the SoundTigers, the New York Islanders AHL affiliate. The responsefrom the city, quite frankly, shocked me — their desire was

The Participants

Reynold Fauci, ManagerWilliam G. Mennen Sports ArenaMorristown, N.J.

Lisa Fedick, PresidentWonderland of IceAssociates, Inc.Bridgeport, Conn.

Jon Gustafson, ManagerLogitech Ice at San JoseSan Jose, Calif.

Robert Mock, SkatingDirectorCenter Ice ArenaDelmont, Pa.

Scott Slavensky, OwnerSkatetownRoseville, Calif.

Continued on page 26


not to “put a Band-Aid” on an ancient facility, but to expandand renovate the Wonderland and turn it into a state-of-the-arttwin rink. Their next sentence was “figure out how to do it andget back to us.”

Almost three years later to the day, we announced ourplans to expand. The funding is a combination of city and statebonding, some of which is grant money and some that will berepaid as part of the lease. There is also a private component inthe funding. The city, however, will absorb the most financialrisk, as they are the owners of the building.

Along the way, in my dealings with the State Departmentof Economic Development, I stumbled upon a group of curlerswho had been looking for a permanent home in our region formany years. The synergy of the two projects was there, so, tomake a long story short, the Nutmeg Curling Club will be con-structing an addition to my building, which will house threelanes of dedicated curling ice measuring 50 X 150 feet. Theywill share the refrigeration systems and pay a percentage of themaintenance and all of their own utilities. The curlers will con-tribute 100 percent of the construction capital of their buildingand then pay a monthly land lease. Their ice will be availablefor my use during their off season from April to September. Tome, this is a win-win situation.

How has your programming changedsince your expansion?

MOCK: We offer an extensive variety of programs. The majorkey to our programming is our hockey development programand our National Figure Skating School. We have a staff of 25coaches instructing on all public sessions, figure skating ses-sions and special hockey sessions for private lessons. We havethe largest ISI program in western Pennsylvania and an exten-sive USFSA test and competition program from beginnersthrough international levels. Due to the third rink, we havebeen able to expand the program to include the Center Ice andBlades of Western Pennsylvania USFSA Figure Skating Club.

The hockey program is anchored by the Allegheny Bad-gers Hockey, which is the largest program in the PittsburghAmateur Hockey League. We are the home of numerous highschool and college teams. We host a great number of specialevents, shows, exhibitions, tournaments, schools and compe-titions. Center Ice is also the home of Power Stride Interna-tional Hockey School.

With the addition of the third ice sheet, we have been ableto help Allegheny Hockey continue to grow, and we haveincreased our list of high school teams playing at Center IceArena. Besides the addition of the figure skating club, we havebeen able to expand the size of our test session using three sheets,and we are considering bidding for national skating events.

Our newest growth area has been the addition of the Pitts-burgh Speed Skating Club, which is the only U.S. Speed Skat-ing program in western Pennsylvania. They have addedOlympic-level coaching to their fast-growing program and willhost their first speed skating event this spring.

We are considering the addition of curling for 2004-05.

FAUCI: Being a county facility, we have developed primaryuser groups that operate the various skating programs withinthe arena: a high school league, a house league and a travel pro-gram, including girls’ hockey; an ISI club and a USFSA club,including a precision team; and a speed skating club. The arenaworks with these clubs but they are run independently throughtheir board and bylaws. Each program expanded through theallocation of additional ice with the opening of the second andthen the third surface. The arena runs the ISI learn-to-skate pro-gram, adult summer leagues, kids’ and adult drop-in hockey,private teaching sessions and figure skating and summer hock-ey schools. The opening of the additional surfaces directlyallowed our primary user groups to provide women’s hockeyteams for all levels and two precision teams. Several new highschool teams were able to join our league and we were able tooffer additional practice time to all our clubs. Naturally, publicsessions and learn-to-skate times were added to ensure avail-ability to all patrons. The added surfaces also allowed us to runboth hockey and figure skating camps simultaneously duringthe entire summer. In the past, the weeks were shared, so it wasalways a battle.

FEDICK: We offer programs in almost everything. In the pastfew years, since some other arenas have opened in our area,our peak schedule has become a little easier to handle. At onepoint, the Wonderland was home ice to six high schools, twouniversities, three high school girls’ teams, two youth hockeys,a AAA youth hockey program, USFSA and ISI figure skatingclubs and a group of short-track speed skaters. This was all won-derful — every minute of ice time was rented by the hour — butat the same time, it was horrible and could have turned into theglide path to self-destruction.

There was no time for in-house developmental programs,which ultimately drive every one of your other programs. Therewas no time to expand hours and opportunities for the recre-ational skaters. Many of the user groups simply did not haveenough ice to make their programs viable and/or competitive.

In my opinion, the figure skaters have always been thehardest hit, and they are the most loyal, 12-month customers.Due to the drastic cuts in freestyle time during the hockey sea-

COVER FEATUREContinued from page 25


Wonderland of Ice in Bridgeport, Conn. is undergoing a totalmakeover with $4.22 million in state, city and private funding.

son, our scenario has never been able to include top-levelcoaches and/or competitors. The figure skating programmingwill expand to include extended freestyle hours and on-iceclasses, as well as learn-to-skate and a bridge program.

We have already taken the largest step in our future devel-opment. After 35 years and countless philosophical differences,last fall we parted company with our resident youth hockeyprogram, a 40-plus hour per week hourly customer, and tookthe program completely in-house. At the completion of thefirst season of the Wonderland Wizards, we have over 400 fam-ilies participating, and Mite and Squirt travel teams ranked inthe top three in the state. The program is healthy, with a wait-ing list for next season, and poised to explode with the additionof the second sheet of ice.

Expansion and renovation of the rink will provide much-needed additional practice ice for our scholastic customers andexpanded programming for the general public, and offer theskating-related on- and off-ice training facilities that supportour athletes.

Having two sheets of ice and the curling rink will also enableus to bid on many national and international events, such as theISI Winter Classic. Our proximity to the arena downtown willmake us eligible to host major USFSA international events. Andthen there are always weekend hockey tournaments.

SLAVENSKY: We offer all the normal programs that anymodern ice rink offers. The biggest impact that we had was theability to grow our youth and adult hockey leagues. Withoutthe second rink, we could not handle the demand for adultleagues. We are able to get our adult league players home at areasonable time, which enables them to continue playing hock-ey when they might otherwise not play due to how late theywould get home.

GUSTAFSON: We have always had a wide variety of pro-gramming and take pride in that. We are the only rink in north-ern California that offers curling. We have weekly speed skat-ing and ice dance sessions as well as special-needs sessions andmuch more. With the upcoming expansion, we are looking toadd to our existing programming by offering more curling andspeed skating, and supplement these programs with new pro-grams such as sled hockey.

Has the decision to expand met your expectations and proved financially sound?

FAUCI: The expansion from one sheet to two surfaces in 1986met our expectations in the fact it provided additional ice timeto our users and allowed us to offer skating programs to a muchlarger audience and more non-ice activities. However, the sec-ond surface did much more: It turned a facility that was losinga great deal of money each year into a break-even operation. Ithas been almost two full years since the opening of our thirdsurface and since that time we have exceeded all our expecta-tions. We knew the demand for ice from October throughMarch was there, as all prime times were committed prior toopening, but an area of concern was spring and summer icescheduling and programs, and they have both done very well.Financially, the third surface has put us substantially in the


black; not only have we achieved our pre-established revenuegoals, but the third surface has proved to be much more ener-gy-efficient than expected. In both expansions, staff increaseswere minimal. Therefore, most expense increases were direct-ly attributed to that surface’s energy and maintenance costs

MOCK: We spent a lot of time researching before we madeour decision to expand. We had a dilemma: Either grow orbegin to lose our market share in our primary area. The finan-cial return has been excellent and we clearly made the rightdecision.

SLAVENSKY: Our gross income has not increased signifi-cantly since we added the second rink. This was primarily dueto the large public sessions that we had when we first opened.Our public sessions dropped considerably after our first year,and the income from our other programs that have grown dueto the availability of ice has replaced the lost income from pub-lic sessions. I’m not sure that the expansion was a sound invest-ment by itself. Had we not opened a second surface, therewould have been some unmet demand that might have helpedjustify a competitor coming to town. We still have lots of iceavailable, even during our peak season, which we believe haskept someone else from deciding to build a competing rink inour market.

When we made the decision to add the second rink, weassumed that the public session attendance would continue,despite experts telling us that it would not. Had we known howmuch our public sessions would drop, we may not have movedforward with the expansion.

GUSTAFSON: This is the toughest part of this business! Thisis also why there is not a rink in every town, especially in Cal-ifornia. These buildings are expensive and costly to run. Thereturn on investment is not great, but our stance has been thatwe are investing in the community and the future of hockey

28 ISI EDGE MAY/JUNE 2004

Logitech Ice in San Jose, Calif. opened in1993 with two sheets of iceand added a third, plus an NHL training facility, in 2000. A fourthsurface is planned for this year.

and our fan base. As for financial planning, we have a businessplan that supports a certain investment, and we stick to it.

Each of your facilities started conserva-tively, with expansion coming only inresponse to proven demand. Knowingwhat you know now, would you goabout it the same way if you had it todo all over again?

SLAVENSKY: I would strongly suggest the steppedapproach that we have used. When planned correctly, Idon’t believe that there is a significant premium in the costof this approach. If you plan properly, you can always addanother rink. If you overbuild, you can’t return your sec-ond rink for a refund.

FAUCI: No, I would have designed the facility with three sur-faces from the beginning and provided an enclosed viewing areaand ancillary space for revenue sources other than the ice, suchas a pro shop, a snack bar, party areas and a training room. Wehave been very fortunate in that each expansion has workedout pretty well, considering the surfaces were added 10 and 28years after the original building was built. A great number ofinnovations have taken place during that period. Being a coun-ty facility that was using pre-approved bond referendums forexpansion, we were very restricted with the available dollars forour projects. We would have liked to increase, add and improvethe items I mentioned above. I guess what I’m saying is, in thefuture, an ice rink has to be much more than just a place to iceskate; it has to provide an environment that everyone can enjoyand feel they receive full value for their dollar.

FEDICK: Knowing what I know now, I would have start-ed working toward expansion much earlier in my leaseterm. Initially, I did not think of it as a realistic option.Although they have always been supportive of our efforts,the extent of the involvement from the city on the projectcame as a complete surprise.

GUSTAFSON: The same way. This is the second expan-sion (Rink 4) and it will be much more straightforward,adding a rink and dressing rooms as opposed to a rink andan NHL training facility.

MOCK: We certainly learned a few things along the way,but it was a very good decision.

Has your decision to expand been key toyour facility’s success?

FEDICK: Had we not been able to announce the expansionthis year, we would most likely have lost several high-profile,key clients to a new $12 million facility just up the road.

MOCK: We had two choices: to sit on our past success or toforge ahead with new construction. It was a choice of lead, fol-low or get out of the way in our market. We chose to lead! Ifyou are not growing, you are going backward — you cannotsit at one point and maintain success and growth. It was thisstatement that was the clincher that set the third rink intomotion. The result: incredible success.

FAUCI: Yes. Without expansion, our facility would not havebeen able to support its operation and probably would havechanged into a different use within the county. In addition,the programs would not have been able to expand and theywould have either looked for or developed alternative venuesor just evolved into lesser programs.

SLAVENSKY: I don’t believe so. I have seen some very suc-cessful operations that are single-surface. Frankly, I believe thatwe might have been more profitable if we were a single surface.

GUSTAFSON: Absolutely. We expanded and upgraded theexisting facility to make it better, and that has added to oursuccess. The first expansion also included an NHL training facil-ity. We’re fortunate to be associated with the San Jose Sharks;it gives us an immediate competitive advantage and challengesus to the same high standard as the HP Pavilion at San Jose,where the Sharks play.

Is there sufficient demand to use all of yoursheets of ice year-round, or do you shutany of them down or use them for alterna-tive purposes during the off-peak season?

GUSTAFSON: We’re currently full with all three rinks.We’re open 358 days a year, 5 a.m. to 1 p.m.

SLAVENSKY: We have lots of ice that doesn’t get used evenduring our peak season, and much of that ice is during primetimes. During the summer, we have even more ice that doesn’tget used. We also discount our target price for summer pro-

COVER FEATURE

Center Ice Arena in Delmont, Pa. has expanded twice since its 1997opening.

ISI EDGE MAY/JUNE 2004Continued on page 30

29

grams. We have explored shutting down our second sheet dur-ing the summer, including the idea of covering our secondsheet with a carpet kit for indoor soccer, but have decided toinvest in our skating programs, hoping that they will grow.

FAUCI: We oper-ate two surfaceswith ice year-roundand one surfacewith ice from Sep-tember throughearly April. As Imentioned earlier,we use our mainarena April throughSeptember for awide variety of non-ice activities.

To date, therehas been thedemand to utilizealmost all of the ice,but, within the lastyear, three double-and two single-sheet facilities haveopened in our pri-mary area. Therinks have opened as a result of hockey groups looking forthat prime time ice slot, November through March. I believewe have now reached our saturation point for this area, espe-cially during non-winter months. We will find out shortly.

FEDICK: I believe that, with a little creativity, the demandexists to fill both sheets of ice 12 months a year. In the 15 yearsthat we have been at Wonderland, however, the ice has beentaken out three times and I currently have no sub-floor heating— I’m thinking the permafrost must be getting close to Chinaby now. The current plan is to take each rink off-line every otherJune and July for maintenance. We also have the option of usingthe curlers’ ice in their off-season, from April to September.

MOCK: We planned from the beginning to close one icesheet for the first summer. We have community-family activ-ities booked for the entire summer. The third ice sheet wasbuilt with 14 large doors that can be raised to create a pavil-ion effect for events that allow people to use both the build-ing and the parking lot. The remaining ice sheets are soldout for the summer season.

What advice or warnings would you offerto others considering a facility expansion?

FEDICK: You should probably ask me again in a year,as we will be open for business during the entire expan-

sion project. If you have the vision and can make thefinances work, then just do it. My best advice would be toremember that you must be prepared to do more thanjust rent ice — strong in-house programming is the key toa successful future.

MOCK: There arealways trouble spotswhen you expand. Youcan bet on it. We calcu-lated and recalculatedour parking. What wedidn’t factor in was theadditional growth ininstructional programs,public sessions andincreased attendance athockey games (due toour location), whichresulted in a seriousparking shortage. Weare already in the plan-ning stages for anextensive parking lotexpansion for 2004-05.

Another area of con-cern was the additionalstrain on equipment. The

increased activity created more demand and maintenanceon resurfacers, edgers, refrigeration, etc. There was a steeplearning curve in arena operations. The wear and tear onour staff created morale problems. As excellent and moti-vated as they are, they were on overload trying to keep upwith the daily duties and the additional demands of get-ting the third ice sheet up and running. We had to regroupand adjust to get back on track.

SLAVENSKY: Do a thorough financial projection andbe realistic in your assumptions. Get some help fromsomeone who is in a similar market to the one you areconsidering operating in, even if you have to pay for thathelp. Be sure to design your building so that it can be usedfor something other than an ice rink if your projectionsdon’t turn out to be accurate.

FAUCI: Make sure there is enough demand for activitiesyear-round, not just during the winter months. Perform athorough independent study. Provide enough space for allancillary sources of income. You must have a minimumof two ice surfaces. Develop a multipurpose facility.

GUSTAFSON: Make sure you have a sound businessplan and a great general contractor. Stick to what you canafford. Spend money on the most important things in yourbusiness and cut out the frills where necessary. Timing iseverything.


30 ISI EDGE MAY/JUNE 2004

Skatetown in Roseville, Calif. opened in 1997 and expanded less than two years later.

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For as long as I can remember,there have always been toolsthat were available for us to use

in handling “ethical situations.”Most ice arenas have printed materi-al for their particular operations thatcover all kinds of ethical situationsthat may arise, from such simplethings as what is considered right orwrong to such complex issues as sex-ual harassment.

One of the biggest challengesfacing all industries, including iceskating and recreation, is that wedon’t use the tools that we have atour disposal. Failing to react or ignor-ing an ethical question is discourag-ing for the people involved and mayplace management in a questionablelegal situation.

The key to addressing the varioussituations that may arise is having anestablished set of ethical principles.These can be established in your poli-cies and procedures, pre-employmentmanual and/or company disclaimers.If you wish to change the culture ofyour company, you may want toreview all of these documents or pro-duce some that you feel are needed.

Ethics Tools• Code of Ethics: Your code of ethics

explains the ethical rules by whichyour company operates. You mustattempt to educate your employeesand get them to buy into the pur-poses for your code of ethics.

• Code of Conduct: A code of con-duct outlines your company’s“shall” and “shall not” rules. This isespecially important in our industrybecause families and children are alarge part of our customer base. Howyour employees interface with cus-tomers and with each other shouldbe instrumental in the administra-tion of your code of conduct.

• Policies and Procedures: Usethis document to detail the behav-ioral policies outlined in your com-pany’s code of conduct.

• Training: Schedule regularemployee training sessions toreview all of the ethics tools thatyour company has available. Pro-duce some “what if” scenarios andthen discuss the ways employeesshould handle those situations.

• Resolving Ethical Dilemmassuch as:- Great employee, but continu-

ously tells off-color jokes afterbeing asked not to do so.

- Good coach, terrible rolemodel. Subscribes to the oldsaying “Do as I say, not as I do.”

- Supervisor should lead byexample, but never does. Thissituation becomes especiallytroublesome when he/she tellsstaff that they should lead byexample but then doesn’t fol-low the same code.

CYA – Cover Your Assets!Believe it or not, your assets may be atrisk if you do not have the ability orthe tools to handle many differenttypes of ethical situations. Do yourhomework and learn all you canabout ethics management.

Practical Ethics: What are practicalethics? Perhaps the most important,but sometimes overlooked, element ofpractical ethics is the ability to knowright from wrong. This approachsounds overly simplistic, but you maybe surprised by how many manage-ment personnel fail to look at the basicapproach to ethics — doing what isright. Many ice arenas do not have reg-ular staff meetings during which “sim-ple” right vs. wrong scenarios are dis-

cussed. If you don’thold such meet-ings, start. Don’t getinto long discus-sions on potentialwhat-ifs. Look atthe question head-on and determinewhat the “right”ap-proach is.

Realistic Ethics: Realistic ethicscover situations in which businessesmay consider some ethical dilemmassimply irrelevant. They don’t matter.They are not important. Wrong! Mostof the time those situations are theones that come back to haunt you. Ifyou become aware of an ethical situa-tion, handle it and be realistic abouttaking the direct approach to deter-mine right from wrong.

Ethics Programs: Ethics programs inthe workplace can accomplish every-thing from educating your staff to help-ing to keep you out of more seriouslegal proceedings. Remember that hav-ing an ethics education program andusing it are two different things.

You may be asked to prove thatthe policies, procedures and otherprograms that you have instituted tocover ethical situations have beenmade available to and reviewed withyour staff. Document when any suchmaterial or program has been pre-sented or distributed to all of youremployees. Another important thingto remember is that “all employees”includes all management personnelas well.

Managing Ethics: Whether you arethe CEO, COO, facility manager, skat-ing director or any other part of themanagement team, you must be a partof the process to address ethical prob-lems when they arise. Don’t becomepart of the problem; do all you can tobe a part of the solution.

Management EthicsWhat A Concept!

by Michael PaikinFirst Vice President, ISI

Michael Paikin


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New Rinks,Clubs & Schools

Achilles Figure Skating ClubP.O. Box 136Schenectady, NY 12301(518) 372-3200Fax (518) 372-9051

Bloomington Parks & RecreationBarb Wells109 E. OliveBloomington, IL 61704(309) 434-2260Fax (309) 434-2483

Body Zone Sports and Fitness ComplexJason Bowman3103 Paper Mill Rd.Wyomissing, PA 19610(610) 376-2100Fax (610) 376-4131

Fogerty Arena “The Ice House” Inc.Mark Clasen9250 Lincoln St. NEBlaine, MN 55014(763) 780-3328Fax (763) 780-4455

Kansas City Fighting Saints Adult HockeyDan Smith5940 NW Waukomis Dr.Kansas City, MO 64151(816) 505-2423Fax (816) 505-1784

Lewis Ice Arena - ARCGeorge Pucak0861 Maroon Creek Rd.Aspen, CO 81611(970) 544-4117Fax (970) 544-4137

The Centre Ice Rink atDelaware State FairJames Breidenstine644 Fairground Rd.Harrington, DE 19952(302) 398-5967Fax (302) 398-5969

Valley Sports ComplexDon C. Abel700 Craigdell Rd.New Kensington, PA 15068(724) 334-4423Fax (724) 334-4277

New Builders& Suppliers

Looney Productions LLCBrian Looney333 Boston Rd.Billerica, MA 01821(978) 262-0033Fax (978) 262-0095

ISI welcomes these new members:

New AssociateMembers

Alvarado, Karlyn - NYBrown, Lorna - CABurgess, Christine - CTCazeault, Joseph - MACyprus, Linda - CADraper, Kristen - OREichten, Alison - COEvans, Nannette - ORFriedman, Harmony - ILHall, Susannah - VAHernandez, Christine - NJHiller-Gruber, Jennifer - ILIuliano, Elisa - NJKapitanek, Kristin - ILKioutas, Shellie - GAKleinwaks, Jessica - NJLindemann, Anthony - WAMariani, AnnaLisa - PAMedin, Stefanie - MNMontalvan, Alejandra - MDPatterson, Laura - ILPedersen, Katie - MNPennica, Stephanie - NJRodriguez, Stefanie - NJSemler, Chrissy - MASimilar, Danielle - CASpicer, Jason - NYTennenbaum, Robert - NYTyler, Margarita - FLWalsh, Rich - TXWilson, Penny - OH

Beginning in May 2004, Facility ManagementCorporation will begin a major renovationproject in the Buffone Skating Arena in Worces-ter, MA. The project will start at the core of thebuilding, the ice surface.New Ice Slab & Piping FMC will remove and replace the existingconcrete ice slab in the rink with a new insu-lated concrete slab and subfloor defrost sys-tem. When most of the rink slabs were built 30years ago, there was either no insulation or alayer of foam insulation that quickly failed whenexposed to moisture. This caused the refrig-eration plant to run more often and work harderas it absorbed the ground heat from under thefloors.

The new slab will include an 8-inch com-pacted sand bed containing a subsurface heat-ing circuit that will maintain the temperature ofthe earth under the floor to above freezing. Thissystem will allow the rink to operate year-roundwithout any danger of permafrost forming un-der the ice slab causing it to heave and fail. Ontop of the subfloor there will be a layer of high-density foam 4-inches in thickness. This insu-lation is designed for use in ice rinks and re-frigerated slabs to prevent the latent groundheat from being absorbed by the refrigerationsystem. A new piping system will be installedon top of the insulation. This cooling pipe willbe spaced 3.5 inches apart and will be fed bysupply mains located under the floor. This de-

sign will increase the ability of the floor to quicklyabsorb heat generated by skaters and resur-facing. The closer spacing of the piping and thereverse-return flow configuration will producea more consistent ice temperature across thefloor, eliminating soft spots. Finishing off the newslab will be a 6-inch thick, steel-reinforced, non-shrinking concrete slab designed to withstandloads of 5,000 pounds per square inch. Thisslab design will provide consistency in ice tem-perature, efficient chiller operation, and supe-rior strength.The Refrigeration System

Along with the new ice slab, FMC will be in-stalling a new refrigeration system. A CSI Build-ing Automation System (BAS) that uses a se-ries of sensor inputs to process data will con-trol all of the refrigeration system components.Infrared ice sensors will be installed in the ceil-ing over the ice to monitor the surface ice tem-perature and maintain the optimum skating sur-face temperature for the activity.

The chiller system will be designed to pro-vide almost 15% more cooling capacity thanthe current system, and will reject heat from anevaporative condenser.New Dashers with Tempered Glass

The arena will see an improvement in theirdasher board system this year. A new, galva-nized steel frame dasher system will be installedto replace the existing wood frame dashers. Thenew dashers meet the American Society for

Testing and Materials (ASTM) standards fordesign, height, and flex. The standard plexiglassdasher glazing will be replaced with temperedglass to improve viewing. The new dashers willfeature new player benches with water bottleholders, new benches in penalty boxes andscorer’s booth, 48-inch high ½-inch temperedglass on the rink sides, 72-inch 5/8” temperedglass on rink ends, and monofilament nettingextending from the top of the glass to the rinkceiling.Bleachers

Telescoping bleachers will replace the currentseating. While they are similar in some ways tothe existing bleachers, the new bleachers pro-vide many improvements for comfort and ac-cessibility. The first row on all the bleachers isa “flex row” that will enable over 14% of theseating to be accessible, exceeding the Ameri-cans with Disabilities Act’s (ADA) requirements.With the current setup, accessible seating islimited to the corners of the rink; in the newsetup, patrons with physical challenges will beable to enjoy watching the activity along withthe other spectators. The new seating will fea-ture two-tone molded plastic bench style seat-ing, foot level raises that meet the rise/run codewith non-slip treads and aisle rails, and self-storing end rails that meet the current safetycode.

The Buffone Skating Rink is set to reopen withthese improvements on August 23, 2004.

Renovations In Order for Buffone Arena in Worcester, MA

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36

Special Events Support Education Foundationby Craig CichySecretary, ISIA Education Foundation

Several fundraising events are scheduled forthe ISIA Education Foundation in the upcom-ing months. We hope you have a chance tosupport the Foundation by participating inthese events. Proceeds from all events benefitthe Foundation, which provides educationalopportunities to ISI members by encouragingskaters to excel academically as well as athleti-cally. In addition, monetary donations are wel-come year-round.

45th Annual Ice Skating Industry Conference & Trade Show

As you prepare to attend the upcoming Ice Skating IndustryConference & Trade Show in San Diego, be sure to include thescheduled activities benefiting the ISIA Education Foundation:

First Annual ISIA Education Foundation Golf Outing and DinnerJoin supporters of the Education Foundation for a fabulousgolf outing in San Diego, home of some of the most beautifulgolf courses in the world. The ticket price includes transporta-tion from and to the Manchester Grand Hyatt, lunch, greensfees and cart, $10,000 cash prize for designated par 3 hole-in-one, cocktails, dinner, an auction and a raffle. The shotgunstart will be at 1 p.m., cocktails at 6 p.m. and dinner at 7 p.m.You can rent clubs or bring your own. Share the fun and con-tribute to a good cause. For registration, go to skateisi.org andclick on “Education Foundation.” Non-golfers are invited andencouraged to attend the dinner; tickets will be available atthe ISI Conference registration desk.

Silent AuctionItems will include skating memorabilia, apparel, rink equip-ment, services, skates and blades, trips and much more. Placeyour bids at the President’s Reception and at the EducationFoundation booth at the trade show.Schedule:President’s Reception – Thursday, May 27, 6-7:30 p.m.Trade Show – Friday, May 28, 10 a.m.-2 p.m. and Saturday, May 29, 9 a.m.-1 p.m.

ISI 2004 World Recreational Team Championships

The Annual ISIA Education Foundation Benefit on Ice will beheld Aug. 6 in conjunction with the ISI 2004 World Recre-ational Team Championships at the Schwan Super Rink inBlaine, Minn. U.S. national bronze medalist Jenny Kirk will bethe guest skating star for the event. Purchase your ticketstoday, and visit skateisi.org for information updates.

Craig Cichy




Mid-Atlantic Arena Managers Association

(MAMA)by Trudy Ivory

Our Jan. 28 meetingwas canceled due tosnow, ice, snow, ice …the weather may begood for business but itwas really gettingannoying personally. Ihave rescheduled ourmeeting to April 28,same place, same time!

The Gilmour Academy in Ohio

will be our host, and speakers willinclude: John Burley from Burley’sRink Supply; Doug Wyseman, authorof the manual Risk and Rinks; andDoug Cross from the Cleveland area,who will speak on TV advertising.Watch for a follow-up in the nextissue of the ISI EDGE.

Metropolitan Ice Rink Managers Association

(MIRMA)by Judith P. Sniffen, President

Our first District 3 com-petition — final eventin the District 3 “Skatefor Knowledge” compe-tition series — was heldApril 17-18. We arenow looking forward toour second year.

The new competition year startedApril 19 and includes all ISI competi-tions held in District 3 including LakePlacid, ISI Winter Classic and ISI WorldChampionships.

To be eligible to compete in anyISI event , skaters must be registeredas individual ISI members.

Every skater’s participation andplacement in these events will betracked. Grand Prix points will beawarded for each event skated in eachcompetition, as follows: first place, 6points; second place, 5 points; thirdplace, 4 points; fourth place, 3 points;fifth place, 2 points; and participa-tion, 1 point.

Points awarded at the District 3championships will be double theabove and therefore be weighted moreheavily in the final tabulation.

At the completion of the districtevent, the sum of all points earnedthroughout the season will be calculat-ed and the overall district championswill be named and recognized (Nos. 1-10), with trophies and scholarshipawards going to the top finishers(MIRMA will make a contribution to a529 plan in the skater’s name for futurecollege education).

For more information, please con-tact Judith Sniffen at (516) 628-2240 orLisa Fedick at (203) 576-8118.

Congratulations and good luck to the2004 competitors!

Judy Sniffen

Trudy Ivory


this organization (which is nosmall task).

• Administrative Assistant/Secre-tary — Find a new administrativeassistant to manage the organi-zation’s paperwork, mailings andWeb site.

• Communication — Develop rela-tionships with Minnesota Hock-ey, Minnesota State High SchoolLeague and the ISI.

• Education — Work with our ownresources to promote education-al opportunities, but also supportthe national-level programsavailable to the professionals inour organization.

The challenge for the board ofdirectors and our membership is tothink about new and exciting opportu-nities for our members. I believe we canfind ways to make events more excitingand informative for our membership aswe move forward. But doing this willtake more commitment from the boardas well as the membership.

The spring workshop will be heldat the Excel Energy Center in down-town St. Paul on Monday, May 3. Theattendees will be treated to a grand

welcome from Excel staff and mem-bers of the Minnesota Wild staff.Attendees will be treated to tours ofthe facility along with networkingopportunities with their colleagues.For more information, please contactAl Payne at (612) 861-9351.

Minnesota Ice Arena Managers Association

(MIAMA)by Dean Mulso, Burnsville Ice Center

I am in the middle ofmy second term as theMIAMA president, andthe board of directorsand I have a lot of workin front of us. We willcontinue to try toimprove the servicesthat we provide themembership. In my final year on theboard, I look forward to the challengeof beating the status quo and creatingnew ideas for the membership with thehelp of the entire board.

Some of the issues and/or chal-lenges that the MIAMA board needs toaddress in the coming year are:

• Conferences — What is best forthe membership? Formatchange? New topics? Howmany do we offer?

• Office location — Finalize a newoffice location by September 2004.

• Treasurer — Find a new treasur-er to take over the finances of

Dean Mulso

We need your address!As part of our continued efforts tobetter communicate with members,ISI has added three valuable newelectronic communications tools.

ISI Update is a timely commu-niqué targeted and e-mailed to thevarious segments of ISI’s membership.ISI Online, also distributed via e-mail,is a condensed version of ISI EDGEnews. ISI Forum is a discussion groupsite on the ISI Web site: skateisi.org.More details are available on the site;select “What’s New?”

To be added to ISI’s e-mail addresslist, you must register online at the reg-istration page. You will be asked to pro-vide your ISI number, your ZIP codeand your e-mail address.

IIIINNNNSSSSTTTTRRRRUUUUCCCCTTTTOOOORRRR — Wanted immediately for estab-lished facility in Tennessee. Ideal opportunity for ISI-knowledgeable and experienced class and privateinstructor to join our team in helping promote andexpand year-round program. Power skating/hock-ey background a plus. E-mail cover letter andrésumé to [email protected].

SSSSKKKKAAAATTTTIIIINNNNGGGG DDDDIIIIRRRREEEECCCCTTTTOOOORRRR — Wanted for 7-year-oldfacility near Indianapolis. Responsibilities includemanaging ISI learn-to-skate and freestyle pro-grams, instructors and some daily rink opera-tions. Flexible schedule. Opportunity for privatelessons and paid vacation time. Send résumé toThe Forum at Fishers, Attn: Derrick Bye, 9022East 126th St., Fishers, IN 46038. Phone: (317)849-9930, Ext 100. Fax: (317) 849-2310. E-mail:[email protected].

AAAASSSSSSSSIIIISSSSTTTTAAAANNNNTTTT MMMMAAAANNNNAAAAGGGGEEEERRRR — Danbury Ice Arena inDanbury Conn. seeks energetic self-starter to joinmanagement team. Responsibilities includeemployee hiring, training, scheduling, payrollprocessing, facility and equipment maintenance,customer service and administration. Minimumtwo years’ experience in a sports managementfield, good communication and organizationalskills, a positive leadership philosophy and a will-ingness to learn. Salary commensurate with expe-rience. Full benefits and vacation. E-mail résumé [email protected] fax to (973) 655-8022.

IIIICCCCEEEE RRRRIIIINNNNKKKK TTTTEEEECCCCHHHHNNNNIIIICCCCIIIIAAAANNNN - City of Miami Beach, Fla.is seeking qualified individuals for the position of icerink technician. Full-time, year-round position willoversee day-to-day operations. Candidates shouldhave background in ice rink industry and/or super-visory experience with the general public. Dutiesinclude maintaining and cleaning ice rink in areassuch as painting with jet ice, flooding and remov-ing ice,maintaining ice thickness, resurfacing,main-taining Zamboni and closing the building at night.Minimum two years’ experience in ice arena main-tenance. Ice Technician Certification with comple-tion of an ice rink course in ice maintenance, ice-making technology, refrigeration or approved equiv-alent can substitute for one year’s experience. Com-petitive pay, excellent benefits and funworking envi-ronment. Contact Anthony Scallo, (786) 586-7997.

RRRRAAAAIIIINNNNBBBBOOOO SSSSPPPPOOOORRRRTTTTSSSS EEEEMMMMPPPPLLLLOOOOYYYYMMMMEEEENNNNTTTT

PPPPAAAARRRRTTTT----TTTTIIIIMMMMEEEE BBBBOOOOOOOOKKKKKKKKEEEEEEEEPPPPEEEERRRR — Ideal candidate willenjoy a smaller office environment, have stronganalytical abilities and great communication skills.Bookkeeping responsibilities include GL posting (afirm grasp of accrual accounting) and account rec-onciliations, A/P, A/R and bank reconciliations, andpayroll processing (through ADP). Experience withMAS90 software preferred, but not required. Famil-iarity with MS Office applications such as MSWord

40

Judges Pass2004 Update Test

Susann AriasCaroline BakerMargy Bennett

Charles BernhardKristie BondsJim Bowser

Patricia BrinkleyKathleen Brown

Jennifer Curran BryantJoy ChaudiereLaurie CorderLisa Cushley

Tappie DellingerSue Dempsey

Editha Dotson-BowserShane DouglasLuisa DuffieldAndrea DulenPatti Feeney

Michelle Felix-PettwayAlexis Fernandez

Liz FolgerDeveise GregoryAmanda GriffinChristine HaanDodie HarrellKim Husfelt

Joyce M. HusseyBrenda JacobChris Jones

Larry LaBordeKeneth Langley

Sue LewisMichael Luedtke

Kim LytleAmy K. MacMartinChristy MalacreaTheresa MoracheLindsey Morris

Vassili MourzineDiane Myers

Alexandra NelsonChris O’RiordanKasi Patterson

Michele Miranda PhalerTanya A. Quigley

Gina Randazzo-OesterleiRenee Rasmussen

Christie ReddBridgitte SchultzKathy ShankleJulie SolheimAllison Sowa

Antoinette Lea TaborPamela Tallent

Michelle TempleChristy Turner

Randy WinshipKimberly L. Wolf

Barb Yackel

and Excel also preferred. At least three years ofbookkeeping experience required. The ideal candi-date will also be able to contribute to office-man-agement tasks such as ordering office supplies. Posi-tion requires 17-25 hours per week; some schedul-ing flexibility permitted. Location: Glenview, Ill.

PPPPAAAARRRRTTTT----TTTTIIIIMMMMEEEE CCCCUUUUSSSSTTTTOOOOMMMMEEEERRRR SSSSEEEERRRRVVVVIIIICCCCEEEE — Ideal candi-date will enjoy specialty niche business in the fig-ure skating industry. Experience helpful but not nec-essary. Responsibilities include processing customerrequests via inbound call center, expediting orders,becoming familiar with broad product line andlearning MAS 90 enterprise software. Prefer candi-dates who have a minimum of three years of pro-gressive experience in a customer service environ-ment, but this is not required. Excellent communi-cation skills a must. We seek positive influences andenergetic advocates for our customers as well asgreat additions to our team. Location: Glenview, Ill.

FFFFUUUULLLLLLLL----TTTTIIIIMMMMEEEE AAAANNNNDDDD PPPPAAAARRRRTTTT----TTTTIIIIMMMMEEEE RRRREEEETTTTAAAAIIIILLLL — Ideal can-didate will be outgoing “people” person whoenjoys the warmth of a specialty niche retail busi-ness in the sport of figure skating. Experience in fig-ure skating industry helpful but not necessary. Willtrain on the unique characteristics of selling and fit-ting boots and blades, as well as blade-sharpeningskills. Store locations: Skokie or Glenview, Ill.

About us: Rainbo Sports, LLC. has been the pre-mier supplier to the figure skating community forover 47 years. We offer a competitive compensa-tion package and a great place to work.

E-mail résumés to [email protected] or fax to(847) 982-9008.

FFFFOOOORRRR SSSSAAAALLLLEEEE — Fairplay Scoreboard (Model #98-0002-02). May be used 4-sided or as separatescoreboards. Red, excellent condition, controllerincluded (Model #MP69). For more information:Center Ice Arena, Mindy Ulyas, (724) 468-1100 [email protected].

SSSSKKKKAAAATTTTEEEERRRRSSSS’’’’ FFFFUUUUNNNNDDDD — Grants financial assistance tocoaches and performing skaters in need due toaccident, sickness or age. Call (609) 921-7377 orvisit skatersfund.org. Tax-deductible contributionsare welcome.

CLASSIFIED ADS


NNNNeeeewwww MMMMeeeemmmmbbbbeeeerrrrsssshhhhiiiippppBBBBeeeennnneeeeffffiiiitttt iiiinnnn 2222000000004444!!!!

ISI facility and associate members are entitledto FREE classified listings. We’ll print your classi-fied ad at no charge in the ISI EDGE and Recre-ational Ice Skating magazines, and on ISIOnlineand our Web site. For more information, callCarol Jackson, advertising sales manager, at(972) 735-8800, fax to (972) 735-8815 or sende-mail to [email protected]. The deadlinefor the next issue of the EDGE is May 14.

14. The Duration for a Family Spotlight program is 1.5 minutes.

TRUE / FALSE

15. Skating coaches and instructors may participate in ISI com-petitions at any level provided they have passed the appro-priate tests and are ISI Individual or Associate Members.

TRUE / FALSE

16. Which of the following maneuvers is required for Couple 5? (Circle Correct Answer Letter)A. Flip/Loop combinationB. Lutz jumpsC. Flip jumpsD. Camel Spins

17. A USFSA Preliminary skater wants to participate in their first ISIcompetition event. What must they do before they enter the ISIcompetition? A. Become a current ISI Individual MemberB. Register their tests for Alpha-Delta and Freestyle 1-4C. Send in the entry form/fees to represent an ISI

Administrative (rink) Member.D. All of the above

18. A Delta skater only performs two forward outside edges andno forward inside edges. What score do they receive? A. Bottom of the point rangeB. 5.0 for only performing part (or half) of the required

maneuverC. Score comparatively with othersD. 2.0

19. Which of the following WOULD NOT be acceptable for theFreestyle 7 combination spin? A. Flying camel-back sit-front sit-upright B. Flying camel-back sit-jump sit-uprightC. Flying camel-back sit-layback-uprightD. Flying camel-jump sit-upright

20. The prop of a Spotlight Character Alpha skater gets stuck inthe doorway as the skater enters the ice. A coach assists theskater and frees the prop. This does not exceed the 30-sec-ond set up time. How do you score this? A. Comparatively within the point range.B. Bottom of the point rangeC. Penalty grade of 2.0 under Costume and PropD. Penalty grade of 5.0 under General Overall

Name__________________________________________________

ISI # ___________________________________________________

Certification Level _______________________________________

Date Level was Passed ___________________________________

Effective Jan. 1, 2004, everyone who has passed an ISI JudgesCertification Test prior to Jan. 1, 2004 will be required to take the fol-lowing “Update Test” to maintain their current certification level. Thetest can be mailed to ISI at 17120 N. Dallas Pkwy., Suite 140, Dallas,TX 75248, or faxed to (972) 735-8815.

1. All Team Compulsory teams for Freestyle 6-10 must have 7skaters.

TRUE / FALSE

2. The required Dance Step Sequence for Freestyle 6 must beperformed in a circular pattern.

TRUE / FALSE

3. All skaters are required to pass the Delta test before taking anyIce Dancing tests.

TRUE / FALSE

4. Duration for Artistic programs for Freestyle levels 6-10 is 2minutes.

TRUE / FALSE

5. Duration for Spotlight programs for all levels is 1.5 minutes.

TRUE / FALSE

6. In the Solo Compulsory events, the 3 selected maneuvers donot need to be performed in any required order and skatersmay perform additional maneuvers such as spirals, bunnyhops, and tap toe jumps to connect the moves.

TRUE / FALSE

7. Current ISI Associate Members must be used to judge all ISIcompetition events and all Judges must have passed thatlevel of ISI Judge’s Certification Exam(s).

TRUE / FALSE

8. In Dance 2 testing, the Dutch Waltz and alternating ForwardSwing Rolls in Kilian position must be completed to pass thenew test requirement.

TRUE / FALSE

9. Choosing to perform the more difficult, higher level maneu-ver for the Jump & Spin Teams (with 2 skaters) will alwaysearn higher scores over a lower level maneuver.

TRUE / FALSE

10. Pre-Alpha-Delta skaters can participate on Team Compulsoryteams.

TRUE / FALSE

11. A score for Duration is given for all Pre-Alpha through Deltacompetition programs.

TRUE / FALSE

12. Freestyle 9 and 10 skaters receive their Freestyle entry FREEat ISI National events.

TRUE / FALSE

13. The Duration for a Couple Spotlight-Low program is 2 minutes.

TRUE / FALSE

2004 ISI Judges Certification Update Test

ROME, N.Y. — Rome’s new mayor,James F. Brown, recently outlined his2004 goals for the city, which includea community sports center with icerinks. He says such a facility wouldadd to the community’s quality of lifeand economic development.

SCRANTON, Pa. — The Scranton Rede-velopment Authority has approved a$250,000 no-interest loan for the newIce Box skating rink to purchaseequipment. In return, the Ice Box haspromised to create nine full-time jobs.

LONG ISLAND, N.Y. — A long-await-ed world-class pool and ice rink com-plex at Flushing Meadows-CoronaPark has received the necessary fund-ing to proceed with construction.Ground was broken on the project inMay 2001, but progress was halted inJanuary 2003 when bids came in overbudget.

HYANNIS, Mass. — The Lt. Joseph P.Kennedy Jr. Memorial Skating Rinkwas evacuated Jan. 17 when pipesburst, causing the refrigeration systemto fail and ammonia fumes to fill thecrowded rink. Several people com-plained of sore throats, but no seriousinjuries were reported. The facilityreopened two days later. Barnstable istrying to raise $14 million to build anew recreation center that wouldinclude ice rinks.

PARK SLOPE, N.Y. — The ProspectPark Administration has begun raisingmoney to relocate its ice skating rink.The $33 million project will provide aprime naming opportunity for themost generous benefactor.

CLIFTON PARK, N.Y. — A third sheetof ice is being considered for theClifton Park Ice Arena’s Clifton Com-mon location.

BETHLEHEM, N.Y. — The 4-year-oldBIG Arena, owned by Bethlehem IceGroup LLC, is on the market for $4.2million.

WILKES-BARRE, Pa. — The Wilkes-Barre/Scranton Penguins might leasethe closed Ice-a-Rama at Coal StreetPark for use as a practice facility. The

city-owned rink, built in the mid-1970s with federal funds, has beenclosed since 2000 due to lack of fund-ing for costly repairs.

LEVITTOWN, Pa. — Bristol Bor-ough’s Grundy Skating Rink is experi-encing diminished demand and esca-lating taxes required to cover$640,000 in annual debt service. Bor-ough officials are considering options,including selling the facility.

TARENTUM, Pa. — A proposed mul-timillion-dollar sports complex andresidential-commercial developmenthas hit a couple of obstacles: a lack ofsewers and the need for a zoningchange. The development wouldstraddle the Penn Hills-Plum border,with the sports complex and its twoice rinks located on the Penn Hillsportion of the 15-acre property.

MIDWEST

EVANSTON, Ill. — City Councilmembers are discussing whether torepair or replace the 27-year-oldRobert Crown Center and Ice RinkComplex. The current structure hasbeen deemed safe but has water andrust damage. Repair costs are estimat-ed at $7 million, while a new recre-ation center would cost as much as$19 million. Residents have voicedsupport for a proposed facility thatwould replace Crown’s ice rinks withtwo Olympic-size rinks.

MARSHFIELD, Wis. — A fundraisingcampaign is under way to build a sec-ond rink at the Marshfield Youth Iceand Recreation Center. The first phasewould involve converting the existingoutside sheet of ice to a covered sheet;the second phase would include theaddition of refrigeration and a concretefloor; and the final phase would com-plete the parking lot and the building’sinterior, including bleachers andimproved locker rooms. The currentfacility reportedly is debt-free and oper-ates with a positive cash flow.

RAPID CITY, S.D. — The RushmorePlaza Civic Center board of directors hasasked City Council to allow the hiring of


donate 4.2 acres of land for the $3.15million project, which will be for recre-ational purposes and will not house aminor league hockey team. Opening istargeted for September 2005. DaleElder, former general manager of theAerodome-Sugar Land, will be the gen-eral manager for the new College Sta-tion rink.

BRIDGEPORT, Conn. — The city ofBridgeport has secured $4.22 million instate, city and private funding to expandand renovate the municipally ownedWonderland of Ice skating rink. Phase I,scheduled for a December completion,includes the addition of a second NHL-size skating surface and a two-story com-mon area with a lobby concession area, apro shop, team locker rooms, partyrooms, an off-ice training room and adance studio. Space for a restaurant isbeing built for future development.Phase II, scheduled for next year, willinvolve renovating the existing rink.

ARLINGTON HEIGHTS, Ill. — TheHoffman Estates Park District will spendan estimated $150,000 to $175,000 tomove the refrigeration plant to the roofof a new ice rink scheduled to open laterthis year. The action is being taken toreduce noise in the surrounding residen-tial neighborhood.

GRAND FORKS, N.D. — Renovation ofthe Chris Midgarden Arena in ParkRiver is nearly complete. Some$110,000 has been invested so far inthe project, which includes newboards, a newly lined and repaired roofand an expanded and improved arena.

RINK RUMBLINGS

EAST

HOWELL, N.J. — Township officialsare seeking a site of up to 100 acres fora “world-class” combined entertain-ment arena and community centerthat would include an ice skatingrink. Funding has not been deter-mined, but one official has proposedcorporate sponsorship. The commu-nity of 50,000 currently has no enter-tainment facilities.

CROSSCUTSContinued from page 5


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a consultant to plan improvements forthe center. Among the preliminary plansare increasing the capacity of the DonBarnett Arena, improving accessibilityfor people with disabilities and addingan NHL-size sheet of ice as well as sky-boxes on the north and south ends.

SOUTH

GREENSBORO, N.C. — The Ice Houseof Greensboro, a privately owned andoperated facility that received a$750,000 construction grant from thecity five years ago, is being asked tocomply with one of the provisions ofthe 1998 construction pact: to holdpublic skating hours each Thursdayevening. The two parties are drafting aplan to bring the rink into full com-pliance with the agreement and topublicly acknowledge the city taxpay-er contribution to the facility.

FORT CAMPBELL, Ky. — Fort Camp-bell base housing officials and Ice RinkEvents recently gave returning soldiers

and their families the gift of an outdoorice skating rink with free admission andskate rental. Fort Campbell is home tothe U.S. Army 101st Airborne Division’s26,000 soldiers and 58,000 familymembers. Refrigeration equipment wasprovided by The Trane Co. and basehousing staff donated 400 man-hoursto the project.

LOUISVILLE, Ky. — Iceland SportsComplex was closed for five days afteryouth hockey players were sent to thehospital for carbon monoxide poison-ing. The monitoring equipment onthe resurfacer had failed and wasreplaced. In addition, the rink hasinstalled new detectors and fansdesigned to keep the carbon monox-ide level at 8 parts per million or less.

WEST

BOISE, Idaho — The city recentlytook ownership of the 5-year-oldIdaho IceWorld from the J.R. SimplotTrust. The $1 million purchase was

considered a bargain for the popularcenter, which is valued at $9 million.

SCOTTSDALE, Ariz. — The PhoenixCoyotes and Desert Schools FederalCredit Union have agreed to a five-year deal to purchase the namingrights for the Polar Ice EntertainmentCenters in Peoria and Chandler. Thearenas have been renamed “DesertSchools Coyotes Center.” Day-to-dayoperations remain under the directionof Polar Ice Entertainment Inc., theTempe-based company that openedthe Chandler facility in July 1999 andthe Peoria facility in October 1999.

VAIL, Colo. — Eagle Ice Rink closedfor several hours on Feb. 6 due to aleak in a refrigerant line. Th three peo-ple in the building at the time got outsafely when the alarm sounded. Some10 gallons of anhydrous ammoniaescaped into the building, but thefacility reopened to the public afterthe leak was stopped and the buildingwas ventilated.


CROSSCUTSContinued from page 42

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CROSSCUTS

Editor’s Note: “CrossCuts” is compiled from press

releases and published reports. Submit information to:

ISI Editor17120 N. Dallas Parkway

Suite 140Dallas, TX 75248-1187fax (972) 735-8815; or

e-mail to [email protected]

For ice arena industry newsupdates, watch your e-mail

for ISI Online.

EVERETT, Wash. — Comcast has pur-chased exclusive naming rights to thecommunity ice rink at the EverettEvents Center in a deal that could beworth as much as $1.5 million overthree years. The search continues for apartner to purchase naming rights forthe entire complex, which includes aconference center and an arena that ishome to the Western Hockey League’sEverett Silvertips.

SANTA BARBARA, Calif. — The non-profit Great Santa Barbara Ice SkatingAssociation has launched a $6 million“Ice in Paradise” fundraising campaignto build an indoor ice rink in Goleta. Thegroup needs $500,000 to obtain a build-ing permit by July 2005, when the 1997county approval of the project expires.

INTERNATIONAL

HONG KONG — ISIAsia has confirmedits location for this year’s Skate Asiaevent, scheduled for Aug. 15-21. Origi-

nally planned for Bangkok, the compe-tition will instead be held in Taipei atthe Taiwan Ice Sports Arena, whichopened in January.

Skate Asia is the largest ISI skatingcompetition outside the United States.Previous Skate Asia events — held inHong Kong, Malaysia and Thailand —have welcomed nearly 1,000 competi-tors from 25 rinks in 12 countries. AllISI skaters are eligible and invited tocompete in this international event.

Taiwan Ice Sports International islocated near the center of the city,about 50 minutes from the TaiwanInternational Airport, in a new mul-tilevel shopping mall. The area offershotels, great shopping, restaurants,night markets and high-tech bar-gains. Taiwan’s friendly people, greatfood and excellent weather are sureto create another memorable eventfor ISI skaters.

For more information, visit theSkate Asia Web site (skateasia.org) ore-mail [email protected].


The 2004 events are looking great.Nashville hosted the Winter Classic;the Synchronized Championshipswere held in Bensenville, Ill.; adultswill travel to Breckenridge, Colo.; andthe Schwan Super Rink in Blaine,Minn. will host the World Recreation-al Team Championships. The ISI isalways looking for arenas interested inhosting any of these events. The bidprocess is fairly easy and the bid form isavailable on our Web site in the “Mem-bers Only” area. For more information,please contact me at (972) 735-8800 [email protected].

What’s new, you ask? The ISIoffice is having a busy year.Our annual conference and

trade show — this year in conjunctionwith the Professional Skaters Associa-tion — are off and running. For thoseof you who have chosen to attend, wayto go! The site is beautiful, the educa-tional sessions are top-drawer and thevendors are eager to see all of you.

We have created and will introduceat the conference a new hockey skatingskills program. This is in response tomember requests for a comprehensive,easy-to-use hockey learn-to-skate pro-gram. The popular ISI recreationalskater program was launched in 1964in response to members’ demand for atool to help retain skaters in their facil-ities. The hockey skating skills programis designed with similar benefits inmind. It offers a natural progression ofskills, as well as attractive badges toreward the participants. Skaters in theregular learn-to-skate program can eas-ily cross over into the hockey program.In the near future we will be adding ahockey skills program and a goaltenderskills program.

New for the 2004 season, the ISIrecreational skater program will pro-vide FREE skater award certificates tomember facilities registering tests withthe ISI office. These attractive new cer-tificates can be completed by local skat-ing directors to reward students uponcompletion of ISI tests. A package of 50certificates will be sent to every ISImember facility registering tests in2003-04. Additional pads of certificatescan be ordered from the ISI office forjust the cost of shipping.

This year has also seen many rulechanges for the recreational skater testand competition programs. These arethe most extensive changes imple-mented in many years. With the helpof the Internet, we were able to get theword out quickly, as well as make the

new manual pages downloadable fromour Web site (skateisi.org). The rulechanges have also made it necessary forassociate members to take the updatecertification test, which is available freeof charge on our Web site.

All of you should have received aletter and form relating to a cooperativeeffort between the ISI, PSA and U.S. Fig-ure Skating to identify ice skatingcoaches in the United States. The pro-ject, which is in its early stages, is aneffort to offer free basic education andcertification. More information will beavailable in the near future.

ANDANOTHERTHING... by Patti Feeney

ISI Managing Director, Member Programs & Services

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Documents

When Bigger Is Better - skateisi.org · Making the Most of Your Web Site Guide to Gas Leak Detectors In Sync with Vicki Korn When Bigger Is Better An Ice Arena Business Roundtable