What’s Next Living Our Values at Home · 2013 Summer Conference July 18-20 • Denver, Colorado National Association of Housing and Redevelopment Officials What’s Next ... Living

2013 Summer ConferenceJuly 18-20 • Denver, Colorado

National Association of Housing and Redevelopment Officials

What’s Next ... Living Our Values at Home

CONFERENCE PROGRAM

If you’re looking for learning and networking events jam-packed with sessions, professional CEU’s, and more … national NAHRO conferences are for you!

Learn more at www.nahro.org/conferences

Mark Your Calendars!

Table of ContentsConference Schedule at a Glance . . . . . . . . . . . . . 2Important Places to Know . . . . . . . . . . . . . . . . . . . 3Hotel Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4General Information from A to Z . . . . . . . . . . . . . 5Sessions at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 9Daily Program Schedule—Tuesday, July 16 and Wednesday, July 17 . . . . . . . . . . . . . . . . . . . . . . .11Daily Program Schedule—Thursday, July 18 . .12

2013 National Conference

OCTOBER 24–26 • CLEVELAND, OH

Daily Program Schedule—Friday, July 19 . . . . .18Daily Program Schedule—Saturday, July 20 . . .23NPDS Exams . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Region & Local Host Agency Recognition . . . .28Speaker Recognition . . . . . . . . . . . . . . . . . . . . . . .28NAHRO 2011–2013 Steering Committee . . . . .30National NAHRO Staff . . . . . . . . . . . . . . . . . . . . .32

2014 Legislative Conference

MARCH 9–12 • WASHINGTON, DC

www .nahro .org/summerconference 1

Welcome to Colorado

Betsey Martens, CMEPresident, National

Association of Housing and

Redevelopment Officials

Executive Director Boulder Housing

Partners

On behalf of NAHRO leadership and staff, I would like to welcome you to Colorado, my beautiful home state, for the 2013 NAHRO Summer Conference. In these difficult times, with workloads growing and budgets shrinking, we appreciate the effort you have made to join us for these three jam-packed days of learning, teaching and networking. Now more than ever, we must keep our skill sets sharp and our minds ready to make the most of the many interesting projects and visionary ideas that will be presented during our time here.The theme of this conference, “What’s Next: Living Our Values at Home,” calls to attention one of the centerpieces of our gathering: our Awards of Merit winners. We come together to celebrate the effort, ingenuity and dedication of our fellow NAHRO members, who have created innovative and efficient initiatives in their local communities, and also to learn from them. The breakfast showcase on July 19 will allow you not only to familiarize yourself with these award-winning projects, but also to learn from and network with the housing and community development professionals who lead their agencies’ award-winning efforts. Award winners will be designated by purple ribbons on their name tags; please be sure to say hello, congratulate them on their achievement, and perhaps even discuss a few ideas for projects of your own!Some of the many other learning opportunities available for you at this conference include:• 24 concurrent sessions on topics such as caseload optimization, innovative revenue

generation, how PHAs can affect the achievement gap, whether form-based zoning promotes affordable housing, the impact of technology on Housing Choice Voucher operations, supportive housing and more;

• Updates on the latest HUD and Capitol Hill developments and what they mean for you and your organization at the two-part “This Just in from Washington” session series;

• Inspiring keynote speakers, such as Walgreen’s executive and child advocate, Steve Pemberton, who overcame a difficult childhood to become the Chief Diversity Officer and Divisional Vice President for Walgreens. He now directs activities to help serve diverse markets and populations, including customers in medically underserved areas, food deserts, and urban areas;

• Educational housing and community development study tours, which showcase some of the city’s most successful projects;

• Anda lively debate between the candidates for NAHRO Senior Vice President.We are also especially thrilled to be able to present a screening of this year’s Oscar- winning short documentary Inocente, which tells the story of a young homeless artist who refuses to let her poverty and difficulties define her. Again, I am very glad that you are here with us in Denver. I hope you enjoy the opportunities we’ve created for you to educate yourself about industry best practices, activate your passion for the work that we do, and elevate your professional capabilities beyond even the altitudes of our Mile-High City. Though your schedule will surely be busy, I look forward to meeting you during the conference.

2 NA H RO 2 0 1 3 SUM M E R C ON F E R E NC E

Conference Schedule at a Glance TUESDAY, JULY 16

1:00 p.m. – 2:30 p.m.

Strategic Planning Group

2:30 p.m. – 5:00 p.m. Service Officers Meeting

WEDNESDAY, JULY 17

7:30 a.m. – 12:00 p.m.

Conference Registration for NAHRO Leadership

8:15 a.m. – 9:45 a.m.Legislative and Regulatory Briefing

10:00 a.m. – 5:00 p.m.Committee Meetings and Related Activities

12:00 p.m. – 1:00 p.m.CLUB 21

1:00 p.m. – 7:30 p.m.Registration Opens for Conference AttendeesCandidates for NAHRO’s 2013–2015 Biennial Election

2:15 p.m. – 6:00 p.m.Optional Attendee Tour: Welcome to the Mile-High City Walking Tour

5:45 p.m. – 6:30 p.m.First-Time Attendees Overview

6:30 p.m. – 7:30 p.m.Welcome Reception

THURSDAY, JULY 18

6:15 a.m. – 7:00 a.m.

Rise & Shine Yoga

7:00 a.m. – 5:00 p.m.RegistrationCandidates for NAHRO’s 2013–2015 Biennial Election

7:30 a.m. – 8:30 a.m.Continental Breakfast

8:00 a.m. – 10:00 a.m.Opening Plenary Session

10:15 a.m. – 11:45 a.m.Concurrent Sessions

12:15 p.m. – 1:15 p.m.Emerging Leaders Brown Bag Lunch

12:15 p.m. – 1:15 p.m.International Brown Bag Lunch

1:15 p.m. – 2:45 p.m.Concurrent Sessions

2:45 p.m. – 3:30 p.m.Candidates’ Debate and Afternoon Refreshment Break

3:45 p.m. – 5:15 p.m. Concurrent Sessions

3:45 p.m. – 5:45 p.m.Housing & Community Development Study Tour

5:45 pm – 6:45 p.m.ZUMBA!

7:00 p.m. – 10:00 p.m.Optional Attendee Tour: LoDo Ghost Walking Tour

FRIDAY, JULY 19

5:00 a.m. – 7:45 a.m.Optional Attendee Tour: Early Morning at Red Rocks

6:15 a.m. – 7:00 a.m.Rise & Shine Yoga

7:00 a.m. – 5:00 p.m.RegistrationCandidates for NAHRO’s 2013–15 Biennial Election

8:00 a.m. – 9:30 a.m.Awards of Merit Showcase & Continental Breakfast

9:00 a.m. – 12:00 p.m.Board of Governors Meeting


10:00 a.m. – 12:00 p.m.Housing and Community Development Study Tour

12:00 p.m. – 1:00 p.m.Federal Housing Policy Task Force


2:30 p.m. – 2:45 p.m. Afternoon Refreshment Break


5:00 p.m. – 6:00 p.m. ZUMBA!

7:00 p.m. – 9:00 p.m.Evening Event

9:00 p.m. – 11:00 p.m.NAHRO Dance Club

SATURDAY, JULY 20

6:15 a.m. – 7:00 a.m.

Rise & Shine Yoga

8:00 a.m. – 11:00 a.m.RegistrationCandidates for NAHRO’s 2013–2015 Biennial Election

9:00 a.m. – 11:00 a.m.Closing Plenary Session

12:00 p.m. – 2:30 p.m.NPDS Certification Exams and Proficiency Tests


Important Places to KnowRegistrationPlaza Registration

HOURS

Wednesday, July 17 . . . . . . . . . . . . 1:00 p.m. – 7:30 p.m.

Thursday, July 18 . . . . . . . . . . . . . 7:00 a.m. – 5:00 p.m.

Friday, July 19 . . . . . . . . . . . . . . . . 7:00 a.m. – 5:00 p.m.

Saturday, July 20 . . . . . . . . . . . . . . 8:00 a.m. – 11:00 a.m.

In addition to picking up name badges and conference credentials, you may also purchase tickets for the housing and community development study tours and guest tickets for the Welcome Reception on Wednesday, the Evening Event on Friday, and Closing Plenary on Saturday.

BADGE INFORMATION

Red Trim: AttendeesBlue Trim: CommissionersGreen Trim: Speakers

Conference badges provide admission to plenary and concurrent sessions and the continental breakfasts on Thursday and Friday. Tickets are included with your conference credentials and are required for admission to the Welcome Reception on Wednesday, the Evening Event on Friday; and the Closing Plenary Session on Saturday.

All guests, including children, must have a ticket for ticketed events. Guest tickets are available for purchase at the NAHRO On-Site Registration counter.

RIBBON IDENTIFICATION

Dark Purple: Board of Governors

Brown: Emerging Leaders

Rainbow: First Time Attendees

Red: Speakers

Purple: Award Winners

Black: NAHRO Staff & Candidates for NAHRO President and Senior Vice President

Various: Associates who serve on national and standing committees/task forces and the Board of Ethics and Credentialing Trustees

NAHRO CenterPlaza Foyer

Discover the many resources available to our industry at the NAHRO Center. You will find information on the Awards of Merit program, the NAHRO Professional Development System (NPDS), publications, and other NAHRO products and services. The NAHRO Center will be staffed during the following hours:

Thursday, July 18......10:00 a.m. - 5:00 p.m.

Friday, July 19...........12:30 p.m. - 4:00 p.m.

Saturday, July 20........8:00 a.m. - 11:00 a.m.

NAHRO Staff OfficePlaza Court 5

Stop by the NAHRO Staff Office to let us know if there is anything we can do to help you get the most from your Summer Conference experience.


Sheraton Denver Downtown Hotel Floor PlanUnless otherwise noted, all conference and related activities will be located in the Sheraton Denver Downtown Hotel in the Plaza Building, Concourse Level.


General Information from A to ZAgency Awards of MeritWe are honored to announce the recipients of the 2013 NAHRO Agency Awards of Merit. A catalog of more than 180 outstanding programs with descriptions and contacts is included in your conference packet. Award winning agencies will be honored in an invitation-only event on Thursday evening. Staff and commissioners from award-winning agencies will have a purple ribbon attached to their badges and many will be available at the Awards Showcase and Continental Breakfast on Friday morning to discuss their programs. Displays of Awards of Merit winners that have been nominated for an Award of Excellence are on exhibit in the Plaza Foyer. Each year the award descriptions are added to the Solutions Database on the NAHRO website at www.nahro.org.

Business CenterHotel Lobby

The Penfield Business Center is equipped to provide you with all of the services you need to make your business trip a success. Staffed hours of operation are Monday – Friday, 7:00 a.m. – 9:00 p.m., Saturday and Sunday, 8:00 a.m. – 6:00 p.m. After hours, hotel guests may use one of the many desk-top computers in the hotel lobby area as well as print from them. Guests may print up to five pages complimentary.

Committee MeetingsAssociates may attend meetings of standing and national committees, task forces, the Board of Ethics and Credentialing Trustees, and the Board of Governors. Perimeter seating for a limited number of guests will be available at each meeting. Please see pages 11–12 for detailed information.

Conference CredentialsConference badges provide admission to the plenary and concurrent sessions and the continental breakfasts on Thursday and Friday. Tickets are included with your conference credentials and are required for admission to the Welcome Reception on Wednesday, the Evening Event on Friday, and the Closing Plenary Session on Saturday.

Conference EvaluationsYour input is important to us! To assist us in assessing your conference experience, session evaluations will be distributed and collected during each session. The overall evaluation will be distributed at the Closing Plenary Session on Saturday morning. Please invest in NAHRO with your time and input by completing your evaluations!

Conference HotelSheraton Denver Downtown Hotel 1550 Court Place Denver, CO 80202 303-893-3333

Electronic DevicesPlease power off/set to vibrate all electronic devices (cell phones, etc.) during all sessions. The use of these devices will disrupt sessions and interfere with participants’ ability to enjoy their conference experience. If you need to use your cell phone, please step outside of the meeting room.

Emergencies & MedicalNeeds The safety and security of attendees and staff is first priority for NAHRO and the Sheraton Denver Downtown Hotel. In the case of a fire or medical

emergency in the hotel, attendees can dial ‘58’ from any house or room phone within the hotel. Please be prepared to provide the nature and exact location of the emergency. If a fire alarm is activated, there will be audible instructions to follow.

AREA PHARMACY:

Walgreens801 16th StreetDenver, CO 80202303-571-5314

NEAREST MEDICAL FACILITY:

St. Joseph’s Hospital1835 Franklin StreetDenver, CO 80218303-837-7111

Emerging LeadersNAHRO Emerging Leaders are a diverse group of professionals, especially those new to the field, interested in advancement in the affordable housing and community development industry. Emerging professionals are invited to a brown bag lunch session on Thursday from 12:15 p.m. – 1:15 p.m., in Governors Square 16. Bring your lunch!

First Time AttendeesOverviewGet the most of the Summer Conference by attending this interactive session designed to provide tips and tools to help you effectively navigate the conference. This session will take place Wednesday, 5:45 p.m. – 6:30 p.m., in Directors Row E.

Housing & Community Development ToursExplore how the industry’s strategies and successes are being implemented


in and around Denver. Gain new perspectives and ideas to implement in your community. These extremely popular tours fill up quickly, so stop by the NAHRO On-Site Registration counter early to purchase your ticket. Cost: $10. Please see pages 17 and 20 for tour times and descriptions.

Internet StationsCheck your e-mail or surf the Web at computer stations located in the Plaza Foyer. Please be courteous to others and limit your time to 15-minute intervals.

Knowledge CenterConcerned about missing a session? Well, don’t worry — fully registered conference attendees will receive access to each speaker’s PowerPoint presentations and handouts shortly after the conference, via NAHRO’s Online Knowledge Center. .

Lost and Found Lost items may be available to claim or turn in at the NAHRO Registration Desk. NAHRO will secure items until the end of the day and will then turn them in to hotel security. To claim items after hours, dial hotel security at ‘58’ on any hotel phone.

Lunch On Your OwnDuring the conference, lunch is on your own. In addition to several dining options located inside the hotel, the hotel is located on the 16th Street

Mall. The Mall is a pedestrian promenade that runs through the center of downtown Denver and offers over 200 restaurants in the vicinity of 16th Street. There is a wide range of dining opportunities, from fine dining to fast food and coffee shops. Free shuttle buses cruise the mile-long Mall all day, seven days a week.

MessagesYou may retrieve or leave messages for other conference attendees via the bulletin board located in the NAHRO Registration area in the Plaza Foyer area.

NAHRO Dance ClubNot ready to call it a night after the NAHRO Evening Event? Dance the night away with your colleagues and friends. Join the fun, 9:00 p.m. – 11:00 pm on Friday night, in Plaza Ballroom D.

NPDS ContinuingEducation UnitsThe learning continues…

NAHRO is excited to offer attendees of national NAHRO conferences the opportunity to earn Continuing Education Units (CEUs) towards NAHRO Professional Development System (NPDS) certification and recertification requirements! At the Summer Conference, attendees may choose from 24 concurrent sessions and earn up to .45 CEUs.

NPDS ExamsThis is an opportunity to sit for or re-take any NAHRO Certification Exam or Proficiency Test. Passing a Certification Exam along with work experience satisfies most of the requirements of NAHRO Certifications. Pre-Registration is necessary. See page 24 for details.

Optional Attendee ToursAdvance registration and ticket are required. Tickets are limited; check for availability at the NAHRO On-Site Registration counter.

WELCOME TO THE MILE-HIGH CITY WALKING TOUR

See page 11 for more information.

LODO GHOST WALKING TOUR


EARLY MORNING AT RED ROCKS


PhotographsNAHRO reserves the right to use photographs taken of delegates at the conference for its purposes. Attendees waive any right to inspect or approve finished photographs or copy used for promotional purposes.


Rise & Shine YogaJoin your peers for an early morning stretch to get your day off to a great start! Classes are scheduled for 6:15 a.m. – 7:00 a.m. on Thursday, Friday and Saturday mornings. Yoga mats provided.

SessionsThe Summer Conference offers 24 sessions designed to help you advance your career, exceed your organization’s goals and elevate the industry. Sessions are tailored to the following professional interest/topics:

Advocacy

Commissioners

Community Development

Emerging Leaders

Finance

Green/Sustainability

Public Housing

Section 8

Organizational Management

Use these symbols to help you identify sessions that may be of special interest to you. Please see page 9 to view sessions by title and pages 13–22 to view session descriptions.

Session Handouts and PresentationsThis conference is paper-lite!

In an effort to be environmentally responsible and increase the quality and timeliness of the resources available to you, we are reducing the amount of paper we use at our conferences. Prior to and during the conference, handout materials may be available for some sessions on the conference web page via the NAHRO Online Knowledge Center. In addition, fully registered conference attendees will receive access to each speaker’s PowerPoint presentation and handouts shortly after the conference.

Speaker PresentationsThe opinions expressed by conference speakers are not necessarily endorsed by NAHRO.

Welcome ReceptionRenew industry acquaintances and make new contacts as the conference kicks off to a great start. The Welcome Reception will be on Wednesday, 6:30 p.m. – 7:30 p.m. Tickets are included with your conference credentials. Guest tickets can be purchased at the NAHRO On-Site Registration counter.

What to WearAttire at the Summer Conference is business causal. Feel free to wear comfortable slacks, polo shirts, blazers, blouses, and most important, comfort-able shoes!

ZUMBA!Join your peers for a high-energy Zum-ba fitness party! A class is scheduled at 5:45 p.m. – 6:45 p.m. on Thursday and at 5:00 p.m. – 6:00 p.m. on Friday.

ALL OF NAHRO VOTES: SEPTEMBER 30-OCTOBER 17, 2013.

Dear NAHRO Colleagues, welcome to the 2013 Summer Conference in Denver ! Over the last few months I have had the opportunity to meet and speak with NAHRO members all across the nation at Regional and Chapter Conferences. Thank you for your hospitality and interest in my ideas and campaign. PHAs and CD agencies administer many different programs with the common purpose: To fulfill our mission to provide affordable, safe and sanitary housing for those in need. It is critical that NAHRO leadership, in tough budgetary times like these, be ready to move quickly to defend, support, and educate our members and their agencies. That will be a priority of the Senior Vice Presidency if I am your choice.

I ask for your consideration of my ideas, priorities, and candidacy, and your vote for Senior Vice President.

Thank you for your participation in NAHRO! Steve Merritt

NAHRO Senior Vice President

Clifton C. Martin, CEOHousing Commission of

Anne Arundel County, MD410-222-6208 (phone)

410-222-6214 (fax)[email protected]

Clifton C. MartinCandidate for NAHRO Senior Vice President

2013 - 2015 My Vision:

* I wholeheartedly support and believe in NAHRO’s vision, mission, and goals. * I have worked diligently with the Professional Development Committee on our certification programs and believe that NPDS is the preeminent certification in our industry. We must be recognized for our talent, creativity and innovation and NPDS is the avenue to achieve this goal. * We need a strong and creative plan to enhance the “R” in NAHRO. Community Development is a critical component of affordable housing. * NAHRO must be at the forefront delivering the critical messages on behalf of affordable housing. Our stories have expressed our hopes and dreams, and we must ensure that the next chapter is filled with achievement rather than despair. * Working together to enhance and expand existing partnerships will ensure greater diversity in our members and leadership. We also must embrace our unique talents as associates, commissioners, trade organizations, and staff.


Sessions at a GlanceTHURSDAY, JULY 18

Time Room Title Professional Interest

10:15 a.m. – 11:45a.m. Governors Square 15 Lessons from Leaders: Success Stories from Industry Pioneers

10:15 a.m. – 11:45 a.m. Plaza Ballroom D Does Form-based Zoning Promote Affordable Housing?

10:15 a.m. – 11:45 a.m. Governors Square 17 Living Our Values: Effective Partnerships to Achieve Neighborhood Revitalization

10:15 a.m. – 11:45 a.m. Governors Square 14 Public Housing Authorities as Entrepreneurs

1:15 p.m. – 2:45 p.m. Governors Square 14 Get Inspired: Award Winning Programs You Can Replicate at Home

1:15 p.m. – 2:45 p.m. Governors Square 17 Creative Solutions: What Happens When Army Bases Close?

1:15 p.m. – 2:45 p.m. Plaza Ballroom D Defining the Essential Elements of an Advocacy Plan

1:15 p.m. – 2:45 p.m. Governors Square 15 Impact of Technology on HCV Operations

2:45 p.m. – 3:30 p.m. Plaza Ballroom ABC Candidates’ Debate

3:45 p.m. – 5:15 p.m. Plaza Ballroom D The Power of PHAs to Affect the Achievement Gap

3:45 p.m. – 5:15 p.m. Governors Square 15 Caseload Optimization for Moving to Work and Non Moving to Work Agencies

3:45 p.m. – 5:15 p.m. Governors Square 14 Models for Comprehensive Neighborhood Revitalization

3:45 p.m. – 5:15 p.m. Governors Square 17 Finding the Balance: Where Does Help Begin and End with Your Resident Council?

FRIDAY, JULY 19

Time Room Title Professional Interest

10:00 a.m. – 11:30 a.m. Governors Square 14 The Power of PHAs to Strengthen Local Housing Markets

10:00 a.m. – 11:30 a.m. Governors Square 12 179D - An Important Opportunity for Your PHA to Recoup Monies from Energy Improvements

10:00 a.m. – 11:30 a.m. Plaza Ballroom D Renewable Redevelopment: Taking Advantage of Onsite Energy

10:00 a.m. – 11:30 a.m. Governors Square 15 The Fair Credit Act – Everything You Never Knew You NEEDED to Know to Prevent Section 8 Fraud

1:00 p.m. – 2:30 p.m. Governors Square 12 Engaging Public Housing Authorities in Supportive Housing: Tools and Examples

1:00 p.m. – 2:30 p.m. Governors Square 15 Finding Innovative Methods to Generate Revenue at Home to Support our Values

1:00 p.m. – 2:30 p.m. Governors Square 14 “This Just In” from Washington (Part 1)

1:00 p.m. – 2:30 p.m. Plaza Ballroom D Building Successful Collaborations to House Veterans

2:45 p.m. – 4:15 p.m. Governors Square 14 “This Just In” from Washington (Part 2)

2:45 p.m. – 4:15 p.m. Governors Square 17 Leveraging Generational Diversity: Best Practices in Managing a Multigenerational Workplace

2:45 p.m. – 4:15 p.m. Plaza Ballroom D Commissioner’s Guide to Forming Nonprofits

2:45 p.m. – 4:15 p.m. Governors Square 15 Being Bold: PHA’s as Catalytic Agents for Homelss System Transformation

PROFESSIONAL

INTEREST KEY: Advocacy, Commissioners, Community Development, Emerging Leaders, Finance

Green/Sustainability, Public Housing, Section 8, Organizational Management

1 0 NA H RO 2 0 1 3 SUM M E R C ON F E R E NC E

Join the hundreds of conference attendees who opted to qualify for NAHRO Continuing Education Units (CEUs) by attending concurrent sessions at last year’s summer and national conferences and earned more than 350 CEUs! With only 0.65 CEUs required for most NAHRO Recertifications, it is easy to satisfy most of the recertification requirements by attending concurrent sessions at this conference. NAHRO is excited to again offer conference attendees the opportunity to earn CEUs towards NAHRO Professional Development System (NPDS) certification and recertification requirements at the NAHRO 2013 Summer Conference! At the Summer Conference, attendees may choose from 24 concurrent sessions and earn up to 0.45 CEUs. Here’s how:1. Scan the bar code on your name badge at the self-service scanners as you enter and exit

session rooms for each concurrent session that you attend. Please note that participants MUST be in attendance for the entire length of the session.

2. When you intend to utilize the CEUs for NAHRO certification or recertification, log on to the NPDS CEU Web page at www.nahro.org/ceus to complete the NPDS CEU Application and submit payment. An official transcript of your attendance will be sent to you to include with your certification or recertification application.

For more information, visit the NPDS CEU Web page on the NAHRO website and/or contact NAHRO’s Certification Manager, Blake Pavlik, at [email protected] or call toll-free (877) 866.2476, ext. 6261NOTE: Additional NPDS CEUs may be earned by attending other NPDS offerings throughout the year. To view the seminar calendar, please visit the Professional Development page of the NAHRO website at www.nahro.org/npds.

Get The Credit You Deserve!

www .nahro .org/summerconference 1 1

Daily Program ScheduleUnless otherwise noted, all conference and related activities will be located in the Sheraton Denver Downtown Hotel in the Plaza Building, Concourse Level.

TUESDAY & WEDNESDAY

TUESDAY, JULY 16

1:00 p.m. – 2:30 p.m.Strategic Planning GroupPlaza Court 3

2:30 p.m. – 5:00 p.m.Service Officers MeetingPlaza Court 6

WEDNESDAY, JULY 17

8:15 a.m. – 9:45 a.m.Legislative and Regulatory BriefingPlaza Ballroom A

10:00 a.m. – 5:00 p.m.

NATIONAL COMMITTEES• Commissioners

Governors Square 16• CommunityRevitalization&

Development CommitteeGovernors Square 14• HousingCommittee

Governors Square 17• InternationalCommittee

Governors Square 15• MemberServicesCommittee

Plaza Ballroom E• ProfessionalDevelopment

CommitteePlaza Ballroom D

10:30 a.m. – 12:00 p.m.

COMMISSIONERS SUBCOMMITTEES

• Communication/AdvocacyGovernors Square 16• Legislative

Governors Square 9• ProfessionalDevelopment

Plaza Court 8

• ResidentIssuesPlaza Court 7

10:30 a.m. – 12:00 p.m.

MEMBER SERVICES SUBCOMMITTEES

• Awards,Marketing& Relationships/Partnerships

Plaza Ballroom E• IT

Plaza Court 1• EmergingLeaders

Governors Square 10

10:30 a.m. – 3:00 p.m.

HOUSING SUBCOMMITTEES• PublicHousing

Governors Square 17• Section8

Governors Square 12

12:00 p.m. – 1:00 p.m.Club 21Governors Square 17

1:00 p.m. – 7:30 p.m.Conference RegistrationPlaza Registration

1:30 p.m. – 2:30 p.m. Joint Subcomittee Meeting: PD and Commissioners PDPlaza Ballroom D

2:00 p.m. – 5:00 p.m.Budget & Administration CommitteeGovernors Square 11

2:15 p.m. – 6:00 p.m.

OPTIONAL ATTENDEE TOUR:Welcome to the Mile-High City Walking Tour

Highlights will include the Denver Art Museum, Denver Public Library, History Colorado Center, the United States Mint, historic Civic Center Park and Colorado’s Capitol. There will be an in-depth history tour of the Capitol building, and a stop at Brown Palace Hotel for a historical tour. Advance registration and ticket required. Cost $50. Tickets are limited; check for availability at the NAHRO On-site Registration counter. Participants: Meet tour guides at least 15 minutes prior to the start of the tour in the Sheraton main lobby.

5:45 p.m. – 6:30 p.m.First-Time Attendee OverviewDirectors Row E (Plaza Building, Lobby/Street Level)

6:30 p.m. – 7:30 p.m.Welcome Reception Plaza Ballroom ABC


THURSDAY, JULY 18

6:15 a.m. – 7:00 a.m.Rise & Shine YogaPlaza Court 1

Join your peers for an early morning stretch to get your day off to a great start. Yoga mats provided.

7:00 a.m. – 5:00 p.m.RegistrationPlaza Registration

7:00 a.m. – 5:00 p.m. Candidates for NAHRO’s 2013–2015 Biennial ElectionPlaza Foyer

7:30 a.m. – 8:30 a.m.Continental BreakfastPlaza Foyer

8:00 a.m. – 10:00 a.m.BECT Focus GroupPlaza Court 8

8:00 a.m. – 10:00 a.m.Opening PlenaryPlaza Ballroom ABC

FEATURED SPEAKERS:

Michael B. HancockMayor, City and County of Denver

Mayor Michael B. Hancock grew up in subsidized housing and began his career working at the Denver Housing Authority. Key housing and community development programs in Denver have been initiated under his administration.

Named among the “Top 20 chief diversity officers in corporate America” by Fortune, Steve Pemberton is one of America’s most inspiring executives—but his path to success wasn’t an easy one. A ward of the state for much of his childhood, Pemberton authored the memoir, A Chance in the World: An Orphan Boy, a Mysterious Past, and How He Found a Place Called Home, which chronicles his difficult journey through foster care and his determined search for his family. Pemberton is now Chief Diversity Officer and Divisional Vice President for Walgreens. His is an inspirational story that crosses generations and cultures, but specifically whispers to those who have had the odds stacked against them.

Book Sale & Signing: Steve Pemberton will be available for book signing following this session.

Schedule at a Glance THURSDAY, JULY 18


7:00 a.m. – 5:00 p.m.Registration

7:30 a.m. – 8:30 a.m.Continental Breakfast

8:00 a.m. – 10:00 a.m.BECT Focus Group

8:00 a.m. – 10:00 a.m.Opening Plenary Session

10:00 a.m. – 1:00 p.m.Legislative Network/ Housing America Task Force

10:00 a.m. – 1:30 p.m.Board of Ethics and Credentialing Trustees


12:15 p.m. – 1:15 p.m.Emerging Leaders Brown Bag Lunch

12:15 p.m. – 1:15 p.m.International Brown Bag Lunch


2:45 p.m. – 3:30 p.m.Candidates’ Debate and Afternoon Refreshment Break

3:30 p.m. – 4:30 p.m.Regional, Chapter, and State Association Presidents’ Meeting

3:45 p.m. – 5:15 p.m.Concurrent Session

3:45 p.m. – 5:45 p.m.Housing & Community Development Study Tour

5:45 p.m. – 6:45 p.m.ZUMBA!

7:00 p.m. – 10:00 p.m.Optional Attendee Tour: LoDo Ghost Walking Tour


Steve PembertonBusiness Leader & Child Advocate


10:00 a.m. – 1:00 p.m.Legislative Network/Housing America Task ForceGovernors Square 10

10:00 a.m. – 1:30 p.m.Board of Ethics and Credentialing TrusteesPlaza Court 8

10:15 a.m. – 11:45 a.m.

CONCURRENT SESSIONS

Lessons from Leaders: Success Stories from Industry PioneersGovernors Square 15

Professional Interest: Affordable housing pioneers share interesting twists and turns of how they’ve risen to the positions they’ve held and what it’s taken to get there. The stories of their “glory days” will be sprinkled with brilliant “mistakes” that ended up being stepping stones. They’ll also confess to “mistakes” that took some time to get past. Leadership is about calculated risks. These pioneers love to share advice for the next generation of trail blazers, and they have fun doing it. This session will include historical views of the national housing arena and great examples of how to recognize, cultivate, and celebrate leaders. (.075 CEUs)

PRESENTERS:

DeeAnna Bakken, PHMExecutive DirectorHousing and Redevelopment Authority of JacksonJackson, MN

Jeannie EppersonExecutive DirectorHousing Authority of the City of Pine BluffPine Bluff, AR

David Meachem, SPHMExecutive DirectorStatesville Housing AuthorityStatesville, NC

Michael T. PucciExecutive DirectorAlameda Housing AuthorityAlameda, CA

Does Form-based Zoning Promote Affordable Housing? Governors Square 12

Professional Interest: Form-based zoning is one of the most popular trends in urban planning — particularly for downtowns and other transit-served areas. But does it promote or discourage the affordable housing we need in these areas? And does it support the types of housing needed for an aging and increasingly immigrant population? This session will report the results of a recent study on those topics sponsored by the American Planning Association and published in September 2012 in The Rules That Shape Urban Form. The session presenter is the primary author of the study. (.075 CEUs)

PRESENTER:

Don Elliott DirectorClarion AssociatesDenver, CO

Living our Values by Creating Effective Partnerships to Achieve Neighborhood RedevelopmentGovernors Square 17

Professional Interest: The idea of coordinating with other agencies and organizations, whether governmental, for profit or nonprofit, and linking your public housing agency’s mission with that of others is daunting for those challenged by day-to-day struggles (e.g., funding cuts). This session acknowledges those challenges and discusses ways to minimize the headaches while focusing on the benefits of developing and maintaining effective partnerships that are necessary for comprehensive initiatives to achieve neighborhood-based progress and community building. (.075 CEUs)

MODERATOR:

Michelle Yarbrough Korb Director Cohen & Grigsby, P.C. Pittsburgh, PA

PANELISTS:

Margaret M. Connor, LEED, APIndependent Architectural and Urban Design Consultant Pittsburgh, PA

THURSDAY, JULY 18

PROFESSIONAL DEVELOPMENT RESOURCES:

Want to learn more? Check out NAHRO’s suite of training at www .nahro .org/npds


Ron ClewerCEORockford Housing AuthorityRockford, IL

Public Housing Authorities as EntrepreneursGovernors Square 14

Professional Interest: In light of the uncertainty of federal appropriations, many Public Housing Authorities (PHAs) have branched out into new, innovative lines of business to generate additional revenues to support their core programs. Come hear from PHAs that have ventured into the worlds of non-traditional business activities including development and management of other affordable housing and commercial real estate. (.075 CEUs)

PRESENTERS:

Paul DiceExecutive DirectorHousing Authority of the City of MillvilleMillville, NJ

Ivy EvansChief Operating OfficerHousing Authority of the City of MillvilleMillville, NJ

12:15 p.m. – 1:15 p.m.Emerging Leaders Brown Bag Lunch Governors Square 16

Bring your lunch and join the Emerging Leaders for a special presentation by guest speaker, Clifton C. Martin, Chief Executive Officer for the Housing Commission of Anne Arundel County in Glen Burnie, MD and NAHRO Faculty Member. Clif will discuss what it takes to become an effective manager and leader.

12:15 p.m. 1:15 p.m.International Brown Bag LunchGovernors Square 11

New Village Development: Since the beginning of time villages, towns and cities have been developed, some through careful planning and some not. During this session, the focus will be on New Village Development in developing countries and best practices from developed countries. Speakers will include: ElizabethGlenn, Deputy Director, Baltimore County Department of Planning, Towson, MD;

Alan Zais, Executive Director, Winnebago County Housing Authority, Rockford, IL; and John Hopkins, Chief Executive Officer, South African Housing Foundation, Cape Town, South Africa. Be sure to bring your lunch!

1:15 p.m. – 2:45 p.m.Get Inspired: Award Winning Programs You Can Replicate at HomeGovernors Square 14

Professional Interest: This session will feature presentations from three 2012 Award of Excellence winners from around the country. They will share their award winning programs with you, and let you know what’s involved so you can try to replicate them back home. You will discover what it takes to turn a mid-century mobile home park or similar develop-ment into an infill development of permanently affordable homes, the steps and technology involved in making your current website mobile-optimized (or in other words, smartphone friendly), and how the Housing First Hybrid Model could help your community provide housing and services for the chronically homeless. Representatives from each program will be on hand to share their trials and tribulations and answer questions so you can determine if you can steal this idea.

MODERATOR

Patsy D. Noland, PHMExecutive DirectorMurfreesboro Housing AuthorityMurfreesboro, TN

PANELISTS:

Stuart GroganDirector of Real Estate DevelopmentBoulder Housing PartnersBoulder, CO

Casey ScalfWeb Developer/DesignerNorfolk Redevlopment and Housing AuthorityNorfolk, VA

Lynn O. FundingslandExecutive DirectorFargo Housing and Redevelopment AgencyFargo, ND

Jenn WhiteSenior Marketing SpecialistNorfolk Redevelopment and Housing AuthorityNorfolk, VA

Creative Solutions: What Happens When Army Bases Close?Governors Square 17




Professional Interest: In this session, we will discuss creative solutions in and around the Denver area while learning what happens to Base Realignment and Closure (BRAC) properties nationwide and how housing authorities can take advantage of these treasures. This thought-provoking roundtable session engages the audience in a discussion to find creative ways to convert BRAC facilities into properties that benefit the community and provide needed facilities to low-income citizens. Learn about tangible examples of thriving properties converted from military facilities.

PRESENTERS:

Alan StylesCommissionerHousing Authority of the County of MontereySalinas, CA

Barb ClelandChairwomanAurora Housing AuthorityAurora, CO

Defining the Essential Elements of an Advocacy PlanPlaza Ballroom D

Professional Interest: This highly interactive session, led by nationally recognized advocacy trainer/facilitator Stephanie Vance will enable participants, as teams, to create an advocacy plan to address pre-determined issues faced by local agencies across the country. Audience participants will be briefed on a defined problem and then must generate an “advocacy plan of action” which includes congressional/federal intervention. Information and tools to address the problem will be provided and participants will use those resources and work together to present their advocacy plan of action at the conclusion of the session.

This hands-on session is designed to bring to light the essential elements of an advocacy strategy, and is designed to empower participants to prepare and execute their own plan. In addition to learning the essential steps leading to a responsible plan, participants will learn what approaches work and don’t work, the do’s and don’ts of responsible advocacy and how to handle budgetary restraints.

Shape your own responsive public policy strategies to address critical housing and community development concerns at this session! (.075 CEUs)

MODERATOR:

Christina M. Pegg, PHM, NAHRO FellowExecutive DirectorLongview Housing AuthorityLongview, WA

PANELIST:

Stephanie Vance Advocacy GuruAdvocacy AssociatesWashington, DC

Impact of Technology on HCV OperationsGovernors Square 15

Professional Interest: Learn how technology can work to optimize your HCV operations! The Housing Authority of the County of Los Angeles (HACoLA) will lead an interactive discussion on the various technological advances available to enhance and streamline operations and optimize customer service. Learn how your agency can improve staff productivity, change antiquated processes, and transform the mindset of staff used to conducting business “the old way.” Hear how HACoLA continues to develop further technological enhancements to maintain its High Performer rating and reduce costs. (.075 CEUs)

MODERATOR:

Emilio SalasDeputy Executive DirectorHousing Authority of the City of Los AngelesLos Angeles, CA

PANELISTS:

Margarita LaresDirector of Assisted HousingHousing Authority of the City of Los AngelesLos Angeles, CA

Tracie MannManager of Assisted HousingHousing Authority of the City of Los AngelesLos Angeles, CA

Sean RoganExecutive DirectorHousing Authority of the City of Los AngelesLos Angeles, CA

2:45 p.m. – 3:30 p.m.Candidates’ Debate and Afternoon Refreshment BreakPlaza Ballroom ABC

Candidates for NAHRO Senior Vice President for the next biennium square off in a lively debate, which will allow you to learn more about the candidates and their views on the hottest industry issues. The candidate for President will present closing remarks.

MODERATOR:

David ZappasodiNAHRO FellowExecutive DirectorHousing Authority of the City of ArlingtonArlington, TX




Candidate for PresidentPreston Prince, CMECEO/Executive DirectorFresno Housing AuthorityFresno, CA Candidates for Senior Vice PresidentStephen W. Merritt, PHMExecutive DirectorNorwood Housing AuthorityNorwood, MA Clifton C. Martin, CME, CMPO, SPHM, PHM Chief Executive OfficerHousing Commission of Anne Arundel CountyGlen Burnie, MD

3:45 p.m. – 5:15 p.m.The Power of PHAs to Affect the Achievement GapPlaza Ballroom D

Professional Interest: This session will describe PHA projects that are intervening at three points in a child’s life: 0-3, 3-9 and 9-18 in order to creatively create successful outcomes. In one case study, the PHA partners with the “I Have a Dream” Foundation to offer after school tutoring and guarantee college tuition to kids ages 9–18. (.075 CEUs)

MODERATOR:

René Brodeur, MBADirector of Resident ServicesBoulder Housing PartnersBoulder, CO

PANELISTS:

William H. Abrashkin, J.D., M.A, PHMExecutive DirectorSpringfield Housing AuthoritySpringfield, MA

Lori CanovaCEO“I Have A Dream” Foundation of Boulder County Boulder, CO

Lori DonohoManaging Director National “I Have A Dream” Foundation New York, NY

Kendra Rogers, MPAExecutive DirectorFirst 5 Fresno CountyFresno, CA

CaseloadOptimizationforMovingToWorkand Non-Moving To Work AgenciesGovernors Square 15

Professional Interest: Caseload optimization is the process of maximizing monthly Section 8 or Public Housing caseloads per worker to the greatest extent possible given HUD and agency-specific constraints (e.g., organizational design and tax credit requirements). Monthly variability can be significant depending on the agency and any leasing or moving issues that may have occurred. This session will describe how running an optimization can increase department efficiency. (.075 CEUs)

PRESENTERS:

Josh Crites, CSI-HQS, CSO-HCV, CSO-PHPlanning and Policy AnalystTacoma Housing AuthorityTacoma, WA

JohnSeasholtzConsultantSeasholtz ConsultingBend, OR

ModelsforComprehensiveNeighborhoodRevitalizationGovernors Square 14

Professional Interest: This session will feature case studies from around the country on Comprehensive, Resident-Based, Implementation Strategies to create vibrant neighborhoods focused on sustainability, health, education, and economic development outcomes. This informative session will review case studies from Mariposa District — Mariposa Healthy Living Initiative with the Denver Housing Authority (DHA), Quincy Corridor Transformation Plan (Boston HA) ,Woodlawn New Communities Program (LISC/POAH of Chicago) and the Sun Valley Eco District with a presentation of the Portland Institute’s Eco-District Model. (.075 CEUs)

MODERATOR:

Ismael GuerreroExecutive DirectorHousing Authority of the City and County of DenverDenver, COPROFESSIONAL DEVELOPMENT RESOURCES:



PANELISTS:

Kimball CrangleCertified Commercial Investment Manager/Senior Program ManagerHousing Authority of the City and County of DenverDenver, CO

Lynn PicardManager of Resident and Community ServicesHousing Authority of the City and County of DenverDenver, CO

LourdesCastroRamirez,MAPresident & CEOSan Antonio Housing AuthoritySan Antonio, TX

Melissa RummelProject ManagerHousing Authority of the City and County of DenverDenver, CO

Rob Bennett, MA (Invited)Executive DirectorPortland Sustainability InstitutePortland, OR

Finding the Balance: Where Does Help Begin and End with Your Resident Council?Governors Square 17

Professional Interest: Resident councils are encouraged to help ensure safer, cleaner, more productive communities. However, it is challenging to engage residents and empower them to take ownership of their communities. Current budget constraints limit the resources housing authorities have to develop, train and support residents. Resident councils need training, verified elections, clear agendas, on going support, and ongoing monitoring in order to succeed. The success of resident councils means success for communities, families, and their respective housing authorities. This workshop will present a keen understanding of the give and take between both housing authorities and resident councils. (.075 CEUs)

MODERATOR:

Racquel WilliamsPresident and CommissionerCan I Live Inc./Housing Authority of the County of WakeZebulon, NC

PANELIST:

Burnetta J. SmithExecutive DirectorHousing Authority of the County of WakeZebulon, NC

3:45 p.m. – 5:45 p.m.HOUSING & COMMUNITY DEVELOPMENT STUDY TOURTurning Lemons into Lemonade: Redeveloping a Former Army Base

The Fitzsimons Army Medical Center in Aurora, CO was a 577-acre U.S. Army Medical Center that was recommended for closure in July 1995 by the Base Realignment and Closure Commission (BRAC). The former Army Medical Center closed in 1999 and is undergoing a $5 billion conversion into a world-class bioscience center that includes three new hospitals, housing and mixed-use commercial facilities. This session will include a tour of the campus and background on how Aurora turned a possible economic loss into a second to none economic engine. (.075 CEUs)

Participants: Ticket required. Purchase at the NAHRO On-site Registration counter. Cost: $10. Meet buses outside the hotel main lobby entrance at the corner of 16th and Court Place. Please arrive 15 minutes prior to start time.

5:45 p.m. – 6:45 p.m.ZUMBA!Plaza Court 1

Join your peers for a high-energy Zumba-fitness party! Come dressed for a workout!

7:00 p.m. – 10:00 p.m.OPTIONAL ATTENDEE TOUR: LoDo Ghost Tour – Walking Tour

Go back in time to experience “turn-of-the-century” Denver and hear a long history of ghost stories as you take a walking tour through the restored 100-year old buildings and warehouses of lower downtown

Denver, affectionately known to locals as “LoDo”.

Advance registration and ticket required. Cost: $55. Tickets are limited; check for availability at the NAHRO On-site Registration counter. Participants: Meet tour guides 15 minutes prior to start time in the Sheraton Lobby. Tour includes two guides, admission fee, one bottle of water, and one snack at two venues along the tour.




Schedule at a Glance FRIDAY, JULY 19

5:00 a.m. – 7:45 a.m. Optional Attendee Tour: Early Morning at Red Rocks


7:00 a.m. – 5:00 p.m.Registration

7:30 a.m. – 9:00 a.m.Small Agencies Task Force Meeting

8:00 a.m. -9:30 a.m.Awards of Merit Showcase & Continental Breakfast

9:00 a.m. – 12:00 p.m.Board of Governors Meeting


10:00 a.m. – 12:00 p.m.Housing & Community Development Study Tour

12:00 p.m. – 1:00 p.m. Federal Housing Policy Reform Task Force


2:30 p.m. - 2:45 p.m.Afternoon Refreshment Break


3:30 p.m. – 5:00 p.m.National Conference Planning Committee Meeting

5:00 p.m. – 6:00 p.m.ZUMBA!

7:00 p.m. – 9:00 p.m.Evening Event

9:00 p.m. – 11:00 p.m.NAHRO Dance Club


5:00 a.m. – 7:45 a.m.Optional Attendee Tour: Early Morning at Red Rocks

Kick off your Friday in Denver with an incredible morning at Red Rocks Amphitheatre and Park. This phenomenal venue in the foothills west of Denver, created by Mother Nature, will inspire and motivate you. The majestic setting of the Amphi-theatre, along with the panoramic view of Denver, makes for a breathtaking scene. For those who want a physical challenge,

join our fitness professional for a little cardio to start the day off right! Advance registration and ticket required. Cost: $75. Tickets are limited; check for availability at the NAHRO On-site Registration counter. Participants: Meet tour guides 15 minutes prior to start time in the Sheraton Lobby. Tour includes one guide, admission fee, one fitness professional, one bottle of water, and one snack.

6:15 a.m. – 7:00 a.m.Rise & Shine YogaPlaza Court 1

Join your peers for an early morning stretch to get your day off to a great start. Yoga mats provided.

7:00 a.m. – 5:00 p.m.RegistrationPlaza Registration

7:00 a.m. – 5:00 p.m.Candidates for NAHRO’s 2013–2015 Biennial ElectionPlaza Foyer

7:30 a.m. – 9:00 a.m.Small Agencies Task Force MeetingDirectors Row E (Plaza Building, Lobby Level)

8:00 a.m. – 9:30 a.m.Awards of Merit Showcase & Continental BreakfastPlaza Ballroom ABC

Featuring the 2013 NAHRO Agency Awards of Merit recipients, the showcase gives you a first-hand look at some of the innovative programs and services agencies throughout the country are developing. Maximize your opportunity to talk shop and make connections with agency representatives to learn about the strategies behind their programs.

9:00 a.m. – 12:00 p.m.Board of Governors MeetingPlaza Ballroom E


FRIDAY, JULY 1910:00 a.m. – 11:30 a.m.

CONCURRENT SESSIONS

The Power of PHAs to Strengthen Local Housing MarketsGovernors Square 14

Professional Interest: This session will examine the dominant nature of housing markets where public housing is usually located and the relationship between public and other subsidized units and market values. It will explore the implications for housing authorities to leverage their inventory to strengthen surrounding neighborhood fabric in soft markets, and to acquire land for future redevelopment as an affordability hedge and business opportunity in strong markets. The session will include case studies, a discussion of operational strategies, and will touch on emerging demographic and economic factors shaping the markets where PHAs work. (.075 CEUs)

PRESENTERS:

Charles BukiCo-PrincipalczbAlexandria, VA

Karen Beck Pooley, PhDCo-PrincipalczbAlexandria, VA

179D – An Important Opportunity for Your PHA to Recoup Monies from Energy ImprovementsGovernors Square 12

Professional Interest: The 179D is an important program during these dire financial times. The program allows Public Housing Authorities (PHA) who have multifamily properties with four or more stories to obtain monies for recent energy improvements. If your agency used Capital Funds, Operating Funds, American Recovery and Reinvestment Act (ARRA), State or Department of Energy (DOE) funds to make the improve-ments, you will want to come to this session to learn the details on how to secure additional funding through the 179D program. This program will fund new energy efficiency projects or improvements to existing ones. (.075 CEUs)

MODERATOR:

Michael NailCEOEnlightened Energy ConsultantsKnoxville, MD

PANELIST:

William VolkerPartnerEfficiency EnergyWashington, DC

Renewable Redevelopment: Taking Advantage of Onsite EnergyPlaza Ballroom D

Professional Interest: Redevelopment of existing sites involves complicated choices around up-front and operational costs. This session provides a forensic view of a variety of renewable energy installations on recent affordable housing redevelopment efforts. Using data from installed systems, the environmental and financial value of the renewable energy investments will be evaluated. A comparison of installed systems with current state-of-the-art equipment and emerging technologies will give attendees a basis for sound decisions when considering the energy needs and operating costs of their redevelopment sites. Presenters will include design and development team members and housing authority representatives. (.075 CEUs)

MODERATOR:

Jacqueline R. Camp, AIA, LEED, BDTC, NDSenior AssociateWRTPhiladelphia, PA

PANELIST:

Mark MaGrannPresident/CEOMaGrann AssociatesMt. Laurel, NJ

The Fair Credit Reporting Act — Everything You Never KnewYouNEEDtoKnowtoPreventSection8FraudGovernors Square 15

Professional Interest:

To ensure that Public Housing Authority (PHA) Section 8 programs provide benefits to those who need them, they must verify and authenticate the applicant’s identity, as well as use self-reported income and asset information during the enrollment and eligibility process. When indicators for fraud are discovered, the applicant may be denied. That’s where the Fair Credit Reporting Act (FCRA) comes in. It mandates information the denied applicant is legally entitled to know and receive about the denial. Come join us while we provide an overview of the FCRA and how integrating technology into PHA systems can prevent fraud, waste and abuse. (.075 CEUs)




PRESENTER:

Ron Rigores, MCMP-IIDirector, Market Planning and Strategy Government, Human and Social ServicesLexisNexis SolutionsWashington, DC

10:00 a.m. – 12:00 p.m.HOUSING & COMMUNITY DEVELOPMENT STUDY TOURTransit-Oriented Development, Housing & Economic Development - West Line Corridor Collaborative Tour

Join CONAHRO for a tour of multiple sites along the new West Line light rail corridor. Several Denver/Metro Housing Authorities and non-profits have formed a collaborative 501(c)(3) non-profit to promote equitable development and diverse Transit-Oriented Communities along the corridor. The tour will include driving by and/or stopping at Metro West Housing Solutions’ Creekside Community and Lamar Crossing; Urban Land Conservancy and NEWSED’s Jody Apartments, a drive through the Denver Housing Authority (DHA) Sun Valley neighborhood; and stop at DHA’s Mariposa District. This tour will also highlight the Denver Housing Authority and Colorado Housing Authority non-housing/commercial ventures and other economic development activity in partnership with the City of Denver Office of Economic Development. (.075 CEUs)

Participants: Ticket required. Purchase at the NAHRO On-site Registration counter. Cost: $10. Meet buses outside the hotel main lobby entrance at the corner of 16th and Court Place. Please arrive 15 minutes prior to start time.

12:00 p.m. – 1:00 p.m. Federal Housing Policy Reform Task ForceDirectors Row E (Plaza Building, Lobby Level)

1:00 p.m. – 2:30 p.m.

CONCURRENT SESSIONS

Engaging Public Housing Authorities in Supportive Housing: Tools and ExamplesGovernors Square 12

Professional Interest: Public Housing Agencies (PHAs) are critical partners in communities’ efforts to end homelessness and provide housing and supports to our most vulnerable people. Participants in this workshop will learn

about supportive housing (what it is and is not) the various roles PHAs can play in creating supportive housing opportunities and the key elements of a partnership between PHAs and homeless service providers. An introduction to CSH’s PHA Toolkit will be provided, along with specific examples “on the ground” of how PHAs are partnering to provide stability and opportunity to the most vulnerable. (.075 CEUs)

PRESENTERS:

Andy McMahonManaging DirectorGovernment Affairs & Innovations CSHMinneapolis, MN

Debra GrayHousing Program Manager/Denver’s Road Home ProgramHousing Authority of the City and County of DenverDenver, CO

Finding Innovative Methods to Generate Revenue at Home to Support Our ValuesGovernors Square 15

Professional Interest: Public Housing Authorities (PHA) are often staffed with passionate individuals seeking to execute creative, community-wide initiatives and solutions to address their local challenges. However, with the uncertainty of federal dollars for housing looming over today’s PHAs, it can be difficult to implement the services and programs a PHA values when constrained finances limit a PHA’s focus to bricks and mortar and basic operations. PHAs that want to deliver on their values are searching for innovative methods to generate revenue. This session will offer ideas while addressing associated considerations from a government and/or regulatory perspective as well as a practical matter. (.075 CEUs)

PRESENTER:

Michelle Yarbrough Korb Director Cohen & Grigsby, P.C. Pittsburgh, PA

“This Just In” from Washington (Part I)

Governors Square 14

Professional Interest: These are challenging times for our industry, and many of the decisions that will impact our future are currently being made by members of Congress and their staff. Staying informed about the federal budget and the possible continuation of sequestration, and gaining a more in-depth understanding of future decisions about HUD’s FY 2014 budget can help you plan and utilize current federal funding more efficiently. This information can also help you understand the current direction of the Congress with respect to the possible reform of federal housing programs.




This session provides an up-to-the-minute report on where crucial pieces of legislation including the NAHRO/PHADA SHARP proposal, voucher reform, MTW and FSS are in the congressional process. Learn how the debate over the federal debt ceiling and the so-called “grand bargain” will impact decision-making on issues important to your organization and our industry.

NAHRO staff will also discuss ways you can become more involved in efforts to educate and inform members of Congress and their staff, including the development of an agency-wide advocacy plan and the use of the wide variety of outreach tools NAHRO has to offer you.

This is a session you won’t want to miss! (.075 CEUs)

PRESENTER:

John Bohm Senior Director, Congressional Relations, Public Affairs and Field OperationsNational Association of Housing and Redevelopment OfficialsWashington, DC

Building Successful Collaborations to House Veterans Plaza Ballroom D

Professional Interest: The country is coming together to end veteran homelessness by 2015. PHAs are now responsible for partnering with the VA and implementing a Housing First model, utilizing a joint program of HUD-VASH and case management. PHAs need dedicated and determined partners to maximize leasing and provide quality service to the most chronically homeless veterans. This workshop will be an overview of successful partnerships that achieve these two outcomes. (.075 CEUs)

MODERATOR:

AntoniaManjarrezManager, Housing Choice Voucher ProgramHousing Authority of the City and County of DenverDenver, CO

PANELISTS:

Lori RosendahlChief Operating OfficerGrand Junction Housing AuthorityGrand Junction, CO

Lisa Strauss, LCSWHomeless CoordinatorGrand Junction, CO Medical CenterGrand Junction, CO

Pat CoyleDirectorColorado Division of HousingDenver, CO

“This Just In” from Washington (Part 2)Governors Square 14

Professional Interest: This session will focus on the latest policy proposals and regulations issued by HUD and other federal agencies. NAHRO Policy and Program Development staff will offer a comprehensive review of regulatory and programmatic developments in the housing and community development arena. (.075 CEUs)

PRESENTERS:

Jeff FalcusanDirector of Policy and Program DevelopmentNational Association of Housing and Redevelopment OfficialsWashington, DC

Jonathan ZimmermanSenior Policy AdvisorNational Association of Housing and Redevelopment OfficialsWashington, DC

Tamar GreenspanPolicy AdvisorNational Association of Housing and Redevelopment OfficialsWashington, DC

Leveraging Generational Diversity: Best Practices in Managing a Multigenerational WorkplaceGovernors Square 17 Professional Interest:

For the first time in history, individuals from four different generations are working side by side in today’s workplace, presenting both challenges and opportunities. For this roundtable discussion, attendees will be presented with real-life scenarios and will work in groups to address common agency concerns through intergenerational decision making. Understand, leverage and strengthen the work philosophy of each generation and in doing so, enhance the organization’s human resource potential. (.075 CEUs)

FACILITATOR:

To Be Announced




Commissioner’s Guide to Forming Nonprofits Plaza Ballroom D Professional Interest:

This session encourages you to think out of the box to secure financial tools like mixed financing and partnering with banks, etc., to form nonprofits. Hear from those who have successfully utilized these tools to create innovative nonprofits. (.075 CEUs)

PRESENTERS:

Carl Richie, Jr., NCCCommissionerAustin Housing AuthorityAustin, TX

Adrian JonesCommissionerFresno Housing AuthorityFresno, CA

Being Bold: Public Housing Agencies as Catalytic Agents for Homeless System TransformationGovernors Square 15

Professional Interest: Public housing agencies (PHAs) are uniquely positioned to catalyze major shifts in community development and drive transformation of the homeless response system. It only takes one bold move to initiate a series of events that can have a profound and lasting community impact. This session will examine how the bold moves of the Houston Housing Authority and Harris County Housing Authority have catalyzed a community plan to end chronic and veterans, homelessness by January 2016, leverage over $100 million in capital investments, cultivate a new service delivery model, and implement a central referral and wait list system for all homeless housing. (.075 CEUs)

MODERATOR:

Mandy Chapman SempleSpecial Assistant to the Mayor for Homeless InitiativesCity of HoustonHouston,TX

PANELISTS:

Torey Gunsolley, PHM, MPAPresident and CEOHouston Housing AuthorityHouston, TX

Tom McCasland, MAChief Executive OfficerHouston Housing AuthorityHouston, TX

3:30 p.m. – 5:00 p.m.National Conference Program Committee MeetingGovernors Square 10

5:00 p.m. - 6:00 p.m. ZUMBA!Plaza Court 1Join your peers for a high-energy Zumba fitness party! Come dressed for a work-out!

7:00 p.m. – 9:00 p.m.Evening Event: Streets of DenverPlaza Ballroom ABC

Experience 21st-century Denver: the larger than life stomping ground for the adventurous and the eclectic alike! Stroll through the most popular neighborhoods of the mile high city while enjoying uniquely Denver culinary delights.

Ticket required. Tickets are included with conference credentials for registered attendees. Guest tickets are available for purchase at the NAHRO On-site Registration counter for $75.

9:00 p.m. – 11:00 p.m.NAHRO Dance ClubPlaza Ballroom D

Not ready to call it a night after the NAHRO Evening Event? Dance the night away with your colleagues and friends.




Schedule at a Glance

SATURDAY, JULY 20


8:00 a.m. – 11:00 a.m.Registration

9:00 a.m. – 11:00 a.m.Closing Plenary Session

12:00 p.m. – 2:30 p.m.NPDS Certification Exams & Proficiency Tests


SATURDAY, JULY 20

6:15 a.m. – 7:00 a.m.Rise & Shine YogaPlaza Court 1Join your peers for an early morning stretch to get your day off to a great start.Yoga mats provided.

8:00 a.m. 11:00 a.m.RegistrationPlaza Registration

8:00 a.m. – 11:00 a.m. Candidates for NAHRO’s 2013–2015 Biennial ElectionPlaza Foyer

9:00 a.m. – 11:00 a.m.Closing Plenary SessionPlaza Ballroom ABCFeatured Event: Inocente Documentary

The Closing Plenary Session will feature a screening of the Academy Award-winning documentary, Inocente. Inocente is both a timeless story about the transformative power of art and a timely snapshot of the new face of homelessness in America: Children. Inocente will immerse you in the very real, day-to-day existence of a young girl whose challenges

are staggering. But the hope in Inocente’s story proves that the hand she has been dealt does not define her, her dreams do. A discussion on homelessness will follow the screening.

ART SALE & SIGNING: Inocente’s signed prints will be available for purchase following this session.

12:00 p.m. – 2:30 p.m.NPDS Certification Exams and Proficiency TestsGovernors Square 10This is an opportunity to sit for or re-take any NAHRO Certification Exam or Proficiency Test. Passing a Certification Exam along with work experience satisfies most of the requirements of NAHRO Certifications. Pre-registration is necessary.

Q: Give us a brief description of your agency.

A: The Housing Authority of the County of Santa Barbara was founded in 1941. We currently own and manage 1,100

units and approximately 3,600 Housing Choice Vouchers. We are proud that HUD has ranked us a High Performing Housing Authority for the past ten consecutive years.

Q: How did you get started with Yardi?

A: We went live with Yardi Voyager™ in October 2009. Our initiative was to find technology that could leverage tangible benefits in improving our agency’s efficiency, accuracy of data, customer service, and reporting capabilities. We decided to go all in with a comprehensive solution, and have achieved many of our goals through our partnership with Yardi.

Q: How have you benefitted from this change?

A: One thing we noticed is that errors submitting 50058 data to HUD are substantially reduced. We’ve also been able to improve the service we deliver to our clients by making processes more e� cient. Many of these bene� ts are based on the fact that Voyager combines both housing and � nancial management processes in one system. We no longer have con� icting data separated into silos. Now, with Voyager, all of our departments are looking at the same data in real-time.

Q: How have you met the challenge of balancing the many facets of public housing?

A: Voyager is a great tool to guide our housing specialists through the labyrinth of HUD requirements and improve our agency’s overall performance. Because

of that, we are able to better serve our community by delivering a higher quality of interaction with our tenants and applicants. Voyager helps us balance our regulatory obligations and the human connections we make every day.

Q: What are your technology plans forthe future?

A: We want to give more online access to our tenants and applicants. We see tremendous potential for improving our compliance reporting accuracy and timeliness through a client-facing

extension of our Voyager system. We also think our clients would appreciate the convenience of maintaining their information directly in Voyager. We look forward to working with Yardi to make this happen.

Bob HavlicekDirector of Finance and Operations, Housing Authority of the County of Santa Barbara

Santa Barbara County Achieves Lasting Success with Yardi

“ Voyager is a great tool to guide our housing specialists

through the labyrinth of HUD requirements. ”

SMART: Yardi Voyager PHA

» Streamline 50058 compliance for Public Housing and HCV management

» Get best practices-based analytics and real-time reporting with drill down

» Gain visibility operating in a comprehensive platform and centralized database

» Access anytime, anywhere services from your mobile device

» Manage Aff ordable Housing properties under all major government funding sources

YARDI Voyager PHA™

To learn more, call 800.866.1144 or visit www.yardi.com/pha

SMARTER:Integrated, end-to-end solutions with mobility built into Yardi Voyager PHA

Q: Give us a brief description of your agency.

A: The Housing Authority of the County of Santa Barbara was founded in 1941. We currently own and manage 1,100

units and approximately 3,600 Housing Choice Vouchers. We are proud that HUD has ranked us a High Performing Housing Authority for the past ten consecutive years.

Q: How did you get started with Yardi?

A: We went live with Yardi Voyager™ in October 2009. Our initiative was to find technology that could leverage tangible benefits in improving our agency’s efficiency, accuracy of data, customer service, and reporting capabilities. We decided to go all in with a comprehensive solution, and have achieved many of our goals through our partnership with Yardi.

Q: How have you benefitted from this change?

A: One thing we noticed is that errors submitting 50058 data to HUD are substantially reduced. We’ve also been able to improve the service we deliver to our clients by making processes more e� cient. Many of these bene� ts are based on the fact that Voyager combines both housing and � nancial management processes in one system. We no longer have con� icting data separated into silos. Now, with Voyager, all of our departments are looking at the same data in real-time.

Q: How have you met the challenge of balancing the many facets of public housing?

A: Voyager is a great tool to guide our housing specialists through the labyrinth of HUD requirements and improve our agency’s overall performance. Because

of that, we are able to better serve our community by delivering a higher quality of interaction with our tenants and applicants. Voyager helps us balance our regulatory obligations and the human connections we make every day.

Q: What are your technology plans forthe future?

A: We want to give more online access to our tenants and applicants. We see tremendous potential for improving our compliance reporting accuracy and timeliness through a client-facing

extension of our Voyager system. We also think our clients would appreciate the convenience of maintaining their information directly in Voyager. We look forward to working with Yardi to make this happen.

Bob HavlicekDirector of Finance and Operations, Housing Authority of the County of Santa Barbara

Santa Barbara County Achieves Lasting Success with Yardi

“ Voyager is a great tool to guide our housing specialists

through the labyrinth of HUD requirements. ”

SMART: Yardi Voyager PHA

» Streamline 50058 compliance for Public Housing and HCV management

» Get best practices-based analytics and real-time reporting with drill down

» Gain visibility operating in a comprehensive platform and centralized database

» Access anytime, anywhere services from your mobile device

» Manage Aff ordable Housing properties under all major government funding sources

YARDI Voyager PHA™

To learn more, call 800.866.1144 or visit www.yardi.com/pha

SMARTER:Integrated, end-to-end solutions with mobility built into Yardi Voyager PHA

NAHRO’s 2013 BIENNIAL ELECTION -- YOUR VOTE IS IMPORTANT!

Voting Period: September 30-October 17 (online/paper ballot)

ccording to a recent survey performed by a firm that conducts elections for associations, the primary reason members do not participate in their associations’ elections is because they don’t know the candidates. This year, let’s defy the trend and get all members and associates

to vote! We must elect leaders who are passionate about NAHRO’s mission and activities; have broad knowledge and industry experience; have personal integrity; are open to new ideas and responsive to change; and are committed to the association’s success. Your informed vote is crucial, so get to know the candidates.

• Visit the candidates’ web pages by going to www.nahro.org and clicking on a candidate’s photo. There you will find campaign videos, statements and biographies; copies of the email messages that they have sent to voters, and from May to August, their responses to monthly questions from the Nominating and Election Committee (N&E). The N&E has oversight responsibility for campaigning, selects nominees for the election ballots, and certifies the election results.

• Meet the candidates at national, regional, and chapter conference events and sessions in order to learn about their views on hot industry topics and how they would lead the association. Carve out time to meet them personally!

Ensure that you are eligible to vote in this election by September 11. To confirm that NAHRO has your unique email address in its database, contact Lynetta Tolliver, [email protected] or (202) 580-7235. If you are not currently a NAHRO Associate, ask your agency to sign you up by September 11, which is the deadline to join NAHRO in order to vote in this election. Key dates: July 30 Nominating and Election Committee will vote on nominees for the election ballots Aug. 7-19 A Special Election News Bulletin will be sent to voters—Associates and Allied

Individual Members Aug. 27 Deadline for receipt of petitions Oct. 24 Election results announced at the National Conference in Cleveland (October 24-26) Announced candidates to date are: For President: Preston Prince, Fresno, CA. For Senior Vice President: Steve Merritt, Norwood, MA; Clif Martin, Glen Burnie, MD. For detailed information visit: http://www.nahro.org/content/nahro-nominating-election-committee.

A

A Guide to NAHRO CertificationThe only certifications for our industry as proven by universally defined criteria and accreditation standards

NEW! NAHRO & NeighborWorks America have partnered together to introduce our newest certification, the Certified Community Revitalization and Development Professional Certification (CCRDP). Learn more at http://www.nahro.org/certification.

Taken a NAHRO Professional Development seminar during the past five years? Track your progress toward earning a certification with NAHRO Professional Development’snewest tool, the NPDS Tracker, located on the NAHRO website at http://www.nahro.org/pd-search.

13 Certifications

For Specialists:

Inspections: CSI-HQS; CSI-UPCS; Occupancy: CS0-PH; CSO-HCV;

CSSO-PH; CSSO-HCV

Public Housing Managers: CS-PHM

For Commissioners, Executives & Managers:

Commissioners: NCC

Executives: CME

Operations: CMVO; CMMO; CMPO; CCRDP

Scan the QR Code to find out more information about NAHRO’s 13 professional certifications!

Top 5 Reasons to Earn a NAHRO Certification:

1. Demonstrates mastery of industry concepts and best practices

2. Establishes ethical conduct as a core value 3. Strengthens job stability4. Elevates professional resume and

credentials5. The ONLY certifications in the affordable

housing industry that follow universally defined criteria and accreditation standards

professional experience – ceo/executive Director [2007 to Present]

Fresno Housing Authority, Fresno, CA – executive Director [2002 to 2007]

Aurora Housing Authority, Aurora, CO – Housing Development program Manager [1999 to 2002]

Seattle Housing Authority, Seattle, WA – Director of Housing Development [1995 to 1999]

Kitsap County Consolidated Housing Authority, Silverdale, WA – Housing Developer [1990 to 1995]

Common Ground, Seattle, WA

naHro experience – naHro, Senior Vice President – naHro Budget and administration committee, Member – Mountain plains regional council, President – Mountain plains regional council, Member – naHro Board of Governors, Member – naHro community revitalization and Development

committee, Member – Transpire, inc., Founding Board Member – pacific northwest regional council, Vice-President with Portfolio – pacific northwest regional council, Treasurer – naHro Board of ethics and credentialing Trustees, Member

coMMuniTy involveMenT – fresno Housing education corps, Member – Better opportunities Builder, Member – fresno 10 x 10 committee, Member – fresno 10-year plan to end Homelessness, Executive Committee – fresno economic Development corporation, Member – soul charter school, Advisory Board Member

preston princeCandidate for president• successful collaborator • social entrepreneur

• neighborhood Builder • ethical leader

Thank You to Our Sponsors

PATRON SPONSOR

CONFERENCE SPONSOR: HOTEL KEY CARDS

CONFERENCE SPONSOR: OPENING PLENARY

SESSION

CONFERENCE SPONSOR: FLASH DRIVES


Tami FisherExecutive Director & Chief Operating OfficerMetro West Housing SolutionsLakewood, CO

Ismael GuerreroExecutive DirectorHousing Authority of the City and County of DenverDenver, CO

Michael B. HancockMayor, City and County of DenverDenver, CO

Stella MadridIntergovernmental & Community Affairs OfficerHousing Authority of the City and County of DenverDenver, CO

Regional Representatives & Local Host AgenciesNAHRO would like to express our sincere appreciation to the dedicated and passionate Mountain Plains Regional Council members for their investment of time and effort to organize sessions, plan tours and activities, coordinate volunteers, and more!

REGIONAL REPRESENTATIVES

Speakers NAHRO is indebted to its conference speakers whose generosity in sharing their experience and expertise has been immeasurable . It is our hope that their participation has provided a rewarding conference experience for all .

Thank You

Abrashkin, William H., J.D., M.A, PHMExecutive DirectorSpringfield Housing Authority

Bakken, Deanna, PHMExecutive DirectorHousing and Redevelopment Authority of Jackson

Beck Pooley, Karen PhDCo-Principalczb

Bennett, Rob, MAExecutive DirectorPortland Sustainability Institute

Bohm, JohnSenior Director, Congressional Relations, Public Affairs and Field OperationsNational Association of Housing and Redevelopment Officials

Brodeur, Rene, MBADirector of Resident ServicesBoulder Housing Partners

Buki, CharlesCo-Principalczb

Camp, Jacqueline R. AIA, LEED, BDTC, NDSenior AssociateWRT

Canova, LoriCEO “I Have A Dream” Foundation of Boulder County

CastroRamirez,LourdesMAPresident & CEOSan Antonio Housing Authority

Cleland, BarbChairwomanAurora Housing Authority

Clewer, RonCEORockford Housing AuthorityRockford, IL

Coyle, PatDirectorColorado Division of Housing

Connor, Margaret M. ,LEED APIndependent Architectural and Urban Design Consultant

Crangle, KimballCertified Commercial Investment Manager/Senior Program ManagerHousing Authority of the City and County of Denver

Betsey Martens, CMEExecutive DirectorBoulder Housing PartnersBoulder, CO

David MartensRegional DirectorMountain Plains NAHROBoulder, CO

Craig MaraschkyExecutive DirectorAurora Housing AuthorityAurora, CO

Donald MayMountain Plains Regional Council-PresidentExecutive DirectorAdams County Housing AuthorityCommerce City, CO

TrinidadRodriguezChair, Board of CommissionersHousing Authority of the City and County of Denver Denver, CO

Lori RosendahlChief Operating OfficerGrand Junction Housing AuthorityGrand Junction, CO

Patty Webster, SPHM, CMPO, CMVODeputy DirectorHousing Authority of BillingsBillings, MT

LOCAL HOST AGENCIES

Adams County Housing Authority

Aurora Housing Authority

Boulder Housing Partners

Colorado Springs Housing Authority

Grand Junction Housing Authority

Housing Authority of the City and County of Denver

Metro West Housing Solutions


Speakers – continued

Crites, Josh, CSI-HQS, CSO-HCV, CSO-PHPlanning and Policy AnalystTacoma Housing Authority

Dice, PaulExecutive DirectorHousing Authority of the City of Millville

Donoho, LoriManaging DirectorNational “I Have A Dream” Foundation

Elliott, DonDirectorClarion Associates

Epperson, JeannieExecutive DirectorHousing Authority of the City of Pine Bluff

Evans, IvyChief Operating OfficerHousing Authority of the City of Millville

Falcusan, JeffDirector of Policy and Program DevelopmentNational Association of Housing and Redevelopment Officials

Fundingsland, Lynn O.Executive DirectorFargo Housing and Redevelopment Agency

Gray, DebraHousing Program Manager/ Denver’s Road Home ProgramHousing Authority of the City and County of Denver

Greenspan, TamarPolicy AdvisorNational Association of Housing and Redevelopment Officials

Grogan, StuartDirector of Real Estate DevelopmentBoulder Housing Partners

Guerrero, IsmaelExecutive DirectorHousing Authority of the City and County of Denver

Gunsolley, Torey, PHM, MPAPresident and CEOHouston Housing Authority

Jones, AdrianCommissionerFresno Housing Authority

Lares, MargaritaDirector of Assisted HousingHousing Authority of the City of Los Angeles

MaGrann, MarkPresident/CEOMaGrann Associates

Manjarrez,AntoniaManager Housing Choice Voucher ProgramHousing Authority of the City and County of Denver

Mann, TracieManager of Assisted HousingHousing Authority of the City of Los Angeles

Martin, Clifton C. CME, CMPO, SPHM, PHMChief Executive OfficerHousing Commission of Anne Arundel County

McCasland, Tom, MAChief Operation OfficerHouston Housing Authority

McMahon, AndyManaging DirectorGovernment Affairs & Innovations CSHMinneapolis, MN

Meachem, David, PHMExecutive DirectorStatesville Housing Authority

Nail, Michael CEOEnlightened Energy Consultants

Noland, Patsy, PHMExecutive DirectorMurfreesboro Housing Authority

Pegg, Christina M. PHM, NAHRO FellowExecutive DirectorLongview Housing Authority

Picard, LynnManager of Resident and Community ServiceHousing Authority of the City and County of Denver

Prince, Preston CMECEO/Executive DirectorFresno Housing Authority

Pucci, Michael T.Executive DirectorAlameda Housing Authority

Rigores, Ron MCMP-IIDirector, Market Planning and Strategy Government, Human and Social ServicesLexisNexis Solutions

Richie, Carl, Jr. NCCCommissionerAustin Housing Authority

Rogan, SeanExecutive DirectorHousing Authority of the City of Los Angeles

Rogers, Kendra MPAExecutive DirectorFirst 5 Fresno County

Rosendahl, LoriChief Operation OfficerGrand Junction Housing Authority

Rummel, MelissaProject ManagerHousing Authority of the City and County of Denver

Salas, EmilioDeputy Executive DirectorHousing Authority of the City of Los Angeles

Scalf, CaseyWeb Developer/DesignerNorfolk Redevelopment Agency

Seasholtz,JohnConsultantSeasholtz Consulting

Smith, Burnetta J.Executive DirectorHousing Authority of the County of Wake

Styles, AlanCommissionerHousing Authority of the County of Monterey

Vance, StephanieAdvocacy Guru Advocacy Associates

Volker, WilliamPartnerEfficiency Energy

White, JennSenior Marketing SpecialistNorfolk Redevelopment and Housing Authority

Williams, RacquelPresident and CommissionerCan I Live Inc./ Housing Authority of the County of Wake


PRESIDENTBetsey Martens, CME Executive Director Boulder Housing Partners Boulder, CO

SENIOR VICE PRESIDENTPreston Prince, CME CEO/Executive Director Fresno Housing AuthorityFresno, CA

VICE PRESIDENT–COMMISSIONERS Alan D. Styles Commissioner Housing Authority of the County of Monterey Salinas, CA

VICE PRESIDENT–COMMUNITY REVITALIZATION & DEVELOPMENT Paul Purcell President Beacon Development Group Seattle, WA

VICE PRESIDENT–HOUSING Chris Lamberty, PHM Assistant Director Housing Authority of the City of Lincoln Lincoln, NE

VICE PRESIDENT–INTERNATIONAL Mary E. PaumenNAHRO Fellow Senior Project Manager TDA Inc. Laurinburg, NC

VICE PRESIDENT–MEMBER SERVICES Pamala G. Thompson, PHM, EHM, CSSODirector of Finance Northeast Oregon Housing Authority La Grande, OR

VICE PRESIDENT–PROFESSIONAL DEVELOPMENT Deborah E. Wilson Executive Director Ferndale Housing Commission Ferndale, MI

IMMEDIATE PAST PRESIDENTAkinola Popoola, PHM Executive Director Opelika Housing Authority Opelika, AL

PAST PRESIDENTRenée Rooker, CME, SPHM NAHRO Fellow Executive Director Walla Walla Housing AuthorityWalla Walla, WA

PAST PRESIDENTDonald J. Cameron, SPHM NAHRO Fellow President and Chief Executive Officer Housing Authority of the City of Charleston Charleston, SC

MIDDLE ATLANTIC REGIONAL COUNCIL PRESIDENT Andrew P. French Executive Director Redevelopment Authority of the County of Fayette Uniontown, PA

NAHRO 2011–2013 Steering Committee


MOUNTAIN PLAINS REGIONAL COUNCIL–PRESIDENT Donald May Executive Director Adams County Housing Authority Commerce City, CO

NEW ENGLAND REGIONAL COUNCIL–PRESIDENTChair, Housing America Task ForceStephen W. Merritt, PHM Executive Director Norwood Housing Authority Norwood, MA

NORTH CENTRAL REGIONAL COUNCIL–PRESIDENT CarlosA.SanchezExecutive Director Grand Rapids Housing Commission Grand Rapids, MI

PACIFIC NORTHWEST REGIONAL COUNCIL–PRESIDENT AndyRodriguezExecutive Director Nampa Housing Authority Nampa, ID

PACIFIC SOUTHWEST REGIONAL COUNCIL–PRESIDENT Christine Gouig Executive Director Alameda County Housing Authority Hayward, CA

SOUTHEASTERN REGIONAL COUNCIL–PRESIDENT L. Thomas Rowe Chief Executive OfficerHousing Authority of Fort Mill Fort Mill, SC

SOUTHWEST REGIONAL COUNCIL–PRESIDENT Blake Farris Assistant Executive Director Housing Authority of the City of Muskogee Muskogee, OK

Ex-officio Members

CHAIR-BOARD OF ETHICS AND CREDENTIALING TRUSTEES

Marilyn J. Medley Executive DirectorMorristown Housing AuthorityMorristown, TN

CHAIR-LEGISLATIVE NETWORK Christina M. Pegg, PHM NAHRO FellowExecutive DirectorHousing Authority City of LongviewLongview, WA

CHAIR-SMALL AGENCIES TASK FORCE Regina Stone-Mitchell, SPHM, PHM Executive DirectorHousing Authority of the City of College ParkCollege Park, MD

CHAIR-BUDGET & ADMINISTRATION Dianne Quast, PHMLongview, WA

CHIEF EXECUTIVE OFFICERSaulN.Ramirez,Jr.Chief Executive OfficerNAHROWashington, DC


SaulN.RamirezJr.Chief Executive [email protected]

Tawanna M. Barnes-JacksonSenior Customer Relations Specialist Customer Service and Member [email protected]

John F. BohmSenior DirectorCongressional Relations, Public Affairs and Field [email protected]

Sylvia Moore Bowen, [email protected]

Viola E. BrowneDirector, [email protected]

Jeff FalcusanDirector Policy and Program [email protected]

SylviaGimenezManaging Editor-NAHRO Publications Congressional Relations, Public Affairs and Field [email protected]

Katy J. GormanCommunications ManagerCongressional Relations, Public Affairs and Field [email protected]

Kim GrayBusiness [email protected]

Tamar GreenspanPolicy AdvisorPolicy and Program [email protected]

NAHRO National StaffReginald P. Hart Jr.

Chief Financial [email protected]

Tess HembreeAdvocacy Field CoordinatorCongressional Relations, Public Affairs and Field [email protected]

Karolle HughesRegional Service [email protected]

Melody JeterWeb Content and Reports/Data ManagerTechnology and [email protected]

Lori Myers-CarpenterDirectorCustomer Service and Member [email protected]

Emily PasiMarketing Coordinator Professional [email protected]

Blake PavlikCertification ManagerProfessional [email protected]

Jessica L. Pearce, MSAProgram Manager [email protected]

LaTonya Rajah, PHM, HOMExecutive Assistant [email protected]

Jill RandlesConferences & Marketing Manager [email protected]

Jasmin RathodDirector Technology and [email protected]

Eugene RudderOn-sites and Technical AssistanceProfessional [email protected]

RosalindSchwartzAdministrative Assistant [email protected]

Lydia ScottCustomer Relations SpecialistCustomer Service and Member [email protected]

Sharon SherrillDirector Professional [email protected]

Amber SingletaryRegistration & Administrative AssistantProfessional [email protected]

Lynetta TolliverCustomer Relations Specialist Customer Service and Member [email protected]

Marguerite WilliamsReceptionist [email protected]

Jonathan ZimmermanSenior Policy AdvisorPolicy and Program [email protected]

Thank You for Exploring Possiblities for You, Your Organization, and

Your Community at the 2013 Summer Conference .

National Association of Housing and Redevelopment Officialswww .nahro .org

Summer Conference session materials will be available via the NAHRO Knowledge Center shortly after the conference, so sessions you missed will be available to view right from your electronic device.All registered attendees will receive access to at no charge! Here’s how:

1. Login to the NAHRO website by entering your user name and password in the top right hand corner

2. Go to the NAHRO Summer Conference web page 3. Click on the Education link4. Click on the Knowledge Center button

Concerned about missing some of the sessions or want to review the ones you attended? Well, don’t worry ...

NAHROPROFESSIONAL DEVELOPMENT

SEMINARS AND

ONLINE EDUCATIONDozens of timely live seminars and workshops,

as well as distance learning sessions, all

presented by some of the most knowledgeable

instructors and presenters available.

CERTIFICATIONSNAHRO’s Professional Development System

(NPDS) reflects the industry’s highest standards

and provides candidates with the vital

knowledge, leadership skills, and learning

experiences needed to excel.

INTERN ASSISTANCEPROGRAMOffers unique support to Public Housing

Authorities looking to find, attract, recruit, and

retain young people interested in pursuing a

career in the housing field.

ON-SITE TRAINING AND

TECHNICAL ASSISTANCESaves time, money, and travel by bringing

NAHRO’s many educational opportunities

directly into the office or workplace.

HOME GRANT – TRAININGAND TECHNICAL ASSISTANCEExclusive courses that provide valuable

information and insight into the requirements

and intricacies of the HOME Investment

Partnership Programs.

LICENSUREProvides local Housing Agency Commissioners

with the opportunity to expand their

knowledge and learning while emphasizing

convenience and economy.

Committed to providing

organizations and

individuals in the

affordable housing

community with the

training tools and resources

they need to succeed,

NAHRO offers unmatched

resources that result in

unlimited opportunities.

For a complete listing

of programs or more

information on NAHRO’s

Professional Development

opportunities, visit

www.nahro.org, or

call toll free 877-866-2476

or 202-289-3500.

National Association of Housing and Redevelopment Officials ■ 630 Eye Street, NW ■ Washington, DC 20001

www.nahro.org

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Documents

What’s Next Living Our Values at Home · 2013 Summer Conference July 18-20 • Denver, Colorado National Association of Housing and Redevelopment Officials What’s Next ... Living