WINNER YOUNG ENTREPRENEUR BRISBANE 2018 & 2019

WINNER NATIONAL MASTER ELECTRICIAN OF THE YEAR AWARD 2019

Who We Are

Solar Service Guys (SSG) have been operating for the past 11 years, delivering large scale electrical solutions for a variety of global retailers and manufacturers throughout Australia’s eastern seaboard.

Capability Statement

Where We GoSSG head office is in Brisbane, where our call centre and support staff operate. SSG have teams based in the following capital cities.

Our Clients

Tier 1 contractor for solar service in QLD, NSW, VIC and SA, as well as their air-conditioning partner in south east QLD.

Project partner for lighting upgrades and air-conditioning service for public QLD schools.

Approved service provider partner for manufacturer warranty and servicing.

Solar installation partner for NSW & VIC.

Our Qualifications & Insurances

9 Public Liability Insurance 9 Professional Indemnity Insurance 9 Worker Compensation Insurance 9 Class B Asbestos Removal 9 Refrigerant Trading Authorisation 9 CEC Accredited Installers (Grid

Connect & Battery Storage) 9 Electrical Contractor License 9 Master Electrician Member

What We DoSSG’s speciality is safety and organisational systems. All our works includes detailed compliance management, WHS systems and organised work flow.

Our core services are as follows:

9 Solar Servicing and Installs 9 Air Conditioning Service and Installs 9 General Electrical Work 9 Operations and Maintenance

SSG’s abilities are not limited to the above, having completed projects such as lighting upgrades, electrical testing facilities, and energy audits. All our projects include detailed reporting mechanisms to our clients and customers.

Adelaide

BRISBANE HQ

Melbourne

Sydney

Solar Health Check AC ServiceAC InstallationSolar Repair

solarserviceguys.com.auCall us today 1300 77 4897

Solar Health Check AC ServiceAC InstallationSolar Repair

solarserviceguys.com.auCall us today 1300 77 4897

Operations & Maintenance

Solar Service Guys ethos is to Ensure Renewable Sustainability. SSG’s O&M program maintains our ethos by delivering a safe, proven and risk-free end to end O&M solution.

As an ISO accredited company in Safety, Quality and Environmental systems, SSG are the industry leader in providing commercial and utility scale solar PV preventative and reactive solutions to our national and international clients.

SSG’s recommended O&M scope of work is customised to suit site, technology and client requirements. With all O&M solutions undertaken by licenced technicians and provided through a detailed service report outlining actions taken, test results recorded, recommendations and pre / post photographs.

Maintenance Checklist Every Quarter Every Year

1. Watch for shading by trees, weeds, other obstructions X X

2. Inspect the PV array surface for excessive dirt or debris (bird droppings, leaves, etc.) X X

3. Check 10% modules for visual defects including:

X

a. Fractures

b. Browning or discoloration

c. Moisture penetration

d. Frame corrosion

4. Inspect all roof level DC isolation boxes for:

X X

a. Tightness of connections

b. Water accumulation / build up

c. Integrity of lid seals

d. Integrity of cable entrance, glands and/or conduit sealing

e. Integrity of mounting support

5. Verify mechanical integrity of all conduits/cable tray X

6. Verify insulation integrity of all cables (insulation resistance) X

7. Verify tightness and integrity of bolts and other fastening devices 10% X

8. Check array mounting security 10% X

9. Check earthing connections 10%:

X Xa. Tightness of connections

b. Corrosion

10. Inspect all ground level DC isolation boxes for:

X X

a. Tightness of connections

b. Water accumulation / build up

c. Integrity of lid seals

d. Integrity of cable entrance, glands and/or conduit sealing

e. Integrity of mounting support

11. Measure open circuit voltages at all DC isolators and Inverters X

12. Measure short circuit currents at all DC isolators and Inverters X

13. Check PV array electrical output is consistent with prevailing weather conditions X X

14. Check inverter station operation is correct X X

15. Verify operation of circuit breaker(s) X X

16. Full Module Clean X

17. Thermal Imaging of Solar Modules O

18. Thermal Imaging of Electrical Connections O O

X = Included Service O = Optional Service

Air Conditioning Why service air con?

Air conditioning systems have a high energy consumption rate and many complex components involved. Regular servicing of the air con system is integral to the prevention of performance decline or system failure. Low air con performance requires more energy to achieve the same temperature and therefore higher electricity bills.

Air Con InstallationAre you after a new air conditioner system or wanting to replace your old air conditioner system?

• An initial full site inspection is required to determine location and size of unit

• Personalised design of ducted or split air conditioning systems

• Tailored quote specific to customer’s needs

• Supply of a detailed installation report after installation

• If the quote is approved, the inspection cost will be absorbed into the final quote.

• 12-month SSG workmanship guarantee

Air Con ServicingIs your air con unit operating poorly? Has it been over 12 months since your last air con inspection?

• A full site inspection of the air con system• Electrical test of air con equipment

to identify any faults• Refrigerant level test of air con system

to ensure optimum performance• Full system clean of coils, filters and drains

on indoor and outdoor units• Replacement of any recalled products• Supply of a detailed report of the inspection• Full handling of any warranty claims on your

behalf with the manufacturers• Quote for replacement of any out of

warranty equipment• 12-month SSG workmanship guarantee

Solar Systems Why service solar?

Solar photovoltaic systems have low maintenance and servicing requirements which leads to the situations where they are often installed and ignored until noticeable issues arises. Early detection of these issues will reduce the severity of the fault and allow warranty claims to be processed within its timeframe.

Solar Health CheckIs your solar system under performing? Has it been over 12 months since your last solar inspection?

• A full site inspection of the solar system

• Electrical test of solar equipment to identify any system faults

• Replacement of any recalled products

• Supply of a detailed report of the inspection

• Full handling of any warranty claims on your behalf with the manufacturers

• Quote for replacement for out of warranty equipment

• 12-month SSG workmanship guarantee

Solar RepairIs your solar system not working? Is it displaying a fault code or have a non-responsive screen?

• Electrical test of solar equipment to identify system fault

• Replacement of any recalled products

• Supply of a detailed report of the inspection

• Full handling of any warranty claims on your behalf with the manufacturers

• Quote for replacement of any out of warranty equipment

• 12-month SSG workmanship guarantee

Solar Health Check AC ServiceAC InstallationSolar Repair

solarserviceguys.com.auCall us today 1300 77 4897

Solar Health Check AC ServiceAC InstallationSolar Repair

FeaturesOur unique characteristics

AdvantagesWhat it translates to

BenefitsHow it relates to your operation

We are the experts in the industry

• Operating for the past 11 years

• Servicing over 1,000kW solar weekly

• Installed over 2,000 units of air con to date

• Experienced and have the ability to solve complex problems.

• Extensive history of servicing and installation work.

• Complete resolution service, where one call or email to us will get the issue resolved.

• Established industry veterans, who are here to stay.

We are a Tier 1 contractor to global retailers and manufacturers

• Our clients include Origin, ABB, ERM, Rinnai, and more

• Origin air con installation partner for South East Queensland

• Only high-quality equipment utilised

• Extensive work, health & safety systems in place.

• Fully licensed and insured, with all compliance documentation in one easily accessible location.

• Direct relationships with manufacturers providing strong warranties and reduced future failure rate.

• Reliable industry veterans, offering reduced risk when engaging with SSG.

• Consolidated onboarding process.

• Express warranty claims as well as having recalls of products covered.

Dedicated office and complete digital job management

• GPS tracked fleet

• Detailed reports for work completed

• Direct contact channels handling client and customer inquiries.

• Complete job management from notification to invoice.

• Full documentation of work completed with photographs.

• Convenient case management, as we handle the case from start to finish with limited interactions.

• Feedback available at every stage as well as easy invoice validation.

• No more waiting around for tradesman to get back to you.

Ensuring Renewable Sustainability

Qualified ExpertsOperating for the past 12 years with over a 100MW under management.

ISO AccreditedComplete compliance to ISO WH&S, Quality, and Environment Standards.

All-Inclusive SolutionDedicated engineering and case management team providing direct contact channels and support.

WINNER YOUNG ENTREPRENEUR BRISBANE 2018 & 2019

WINNER NATIONAL MASTER ELECTRICIAN OF THE YEAR AWARD 2019

Contact Us 1300 774 897 enquiries@solarasset.co solarassetmanagement.com.au

Wholely owned by SSG, Solar Asset Management (SAM) are a Queensland

based electrical contracting company that operate as a tier 1 contractor to

organisations including Origin Energy and ABB while supporting clients such as ERM

Power, NSW LAHC, RED Energy, Education QLD and Brisbane Catholic Education with field

deployment of renewable energy and energy efficiency requirements nationally.

SAM provides a specialised solution, dedicated to the operation and maintenance of commercial and industrial Solar PV systems nationally.

As an ISO accredited company in Safety, Quality and Environmental systems, SAM are the industry leader in providing commercial and utility

scale solar PV preventative and reactive solutions to our national and international clients.

SAM have been operating for over 11 years with a current base of 50 team members throughout Australia. Servicing QLD, NSW, VIC and SA utilising our

proven safety, quality and management systems to ensure safety, quality and consistency on site while providing a risk free O&M solution for all clients.

Solar Asset Managements existing full-time staff currently include but aren’t limited to:

Customer Service, Scheduling, Validation / Compliance, Accounts, Warehouse Management, Electrical Supervisory, Electrical Engineering and CEC Qualified

Electricians. Allowing SSG to provide an end to end O&M solution to our clients.

Our drive and ethos is to “Ensure Renewable Sustainability” and we are eager to discuss how SAM can apply our focus on safety, experience, competency and ethos to your needs.

ICONIC SYDNEY LANDMARKSAM was engaged to isolate and rectify the cause of a high-risk health and safety hazard identified on this iconic Sydney site. This issue had been identified on multiple inverters, resulting in a large portion of the system to be non-productive. As this solar system used a unique combination of products, the process for gaining a resolution was of high complexity.

After conducting a thorough investigation on site in conjunction with utilising the site monitoring software, SAM identified an insulation resistance fault registering intermittently on multiple inverters. Quickly isolating the cause of the insulation resistance fault by methodically testing each component to specification, revealed a calibration issue within the inverter configurations. Working with the product manufacturer, SAM was able to provide a quality resolution that eliminated the insulation resistance faults across the entire site.

Contact Us 1300 774 897 enquiries@solarasset.co solarassetmanagement.com.au

Projects

As an ISO accredited company in Safety, Quality and Environmental systems, SAM is the industry leader in providing commercial and utility scale solar solutions to both local and international clients.

SAM’s key industry partners and existing national resources ensures a quick deployment for proactive and reactive O&M solutions while maintaining a level of contact, reporting and support to suit our client’s requirements.

Our strategic methodology involves the rapid integration of the latest renewable technologies into our existing infrastructure. By deploying future focused systems, we empower our clients and assist their adaption for growth in the renewable industry.

CORE SERVICESPreventative Maintenance

Reactive Maintenance

System Monitoring

Module Cleaning

Quality Assurance Audit

All assets deteriorate, even renewables. Solar Asset Management is ensuring renewable sustainability through the operation and maintenance of solar PV systems. We provide clients an all-inclusive solution to manage solar assets while maintaining system performance, reducing downtime and mitigating risk that direct management imposes.

About Us

INTERNATIONAL RETAILERAfter a period of low production on multiple sites nationally, SAM were engaged to perform preventative maintenance and cleans for this international client.

Upon conducting the service, multiple onsite rectification issues were identified to the client as causes for low production, such as malfunctioning switching equipment and non-responsive inverters. SAM’s service team provided recommendations and repairs for each individual site, and performed the rectification works and warranty processing on behalf of the client.

SAM’s all-inclusive solution ensured the client’s system returned to its peak performance capability securing their investments for the future.