What to do?How to do it!

5 Steps to Effective Hiring

The average employee

is by definitionAVERAGE

5 Steps to Effective Hiring

Know what

you need

Understand what

you have to offer

Cast a broad net

with a narrow focus

Leverage multiple methods

and opinions

Trust, but verify

5 Steps to Effective Hiring

Know what

you need

5 Steps to Effective Hiring

Know what

you need

5 Steps to Effective Hiring

Criteria for success• Experience• Behaviors• Physical requirements• Cognitive capabilities

Know what

you need

5 Steps to Effective Hiring

Experience• Work experience• Specific licenses • Accreditations• Education

Know what

you need

5 Steps to Effective Hiring

Behaviors• Willingness to learn• Life skills: punctuality,

honesty, adaptability, follow-through

• People skills: getting along, communications, listening

• Results orientation, culture fit, self-management

Hire behaviorsTrain skills

Know what

you need

5 Steps to Effective Hiring

Physical requirements• Kinesthetic activities• Senses – hearing, seeing,

tasting• Concentration

Know what

you need

5 Steps to Effective Hiring

Cognitive capabilities• Analytic• Structured• Intuitive• Creative

If you want smart employees

Hire smart people

If you have to compromise, do so on

experienceNOT behaviors and

cognitive capabilities

Know what

you need

Understand what

you have to offer

Cast a broad net

with a narrow focus

Leverage multiple methods

and opinions

Trust, but verify

5 Steps to Effective Hiring

5 Steps to Effective Hiring

Understand what

you have to offer

It’s more than Compensation and Benefits• Broader experience• Flexibility• Family feel• Mentoring• Special perqs

Know what

you need

Understand what

you have to offer

Cast a broad net

with a narrow focus

Leverage multiple methods

and opinions

Trust, but verify

5 Steps to Effective Hiring

5 Steps to Effective Hiring

Where do most smaller employers find employees?• Family• Friends• Referrals from family and

friendsCast a

broad net with a narrow focus

5 Steps to Effective Hiring

Cast a broad net

with a narrow focus

To move beyond family and friends try:• Colleges and high schools• Technical schools• LinkedIn, Facebook, Twitter,

Craig’s List• Newspapers, radio, TV

Know what

you need

Understand what

you have to offer

Cast a broad net

with a narrow focus

Leverage multiple methods

and opinions

Trust, but verify

5 Steps to Effective Hiring

5 Steps to Effective Hiring

Methods: Interviews• Resume interview• Behavioral interview• Case• Telephone, one-on-one,

group/panelLeverage multiple methods

and opinions

5 Steps to Effective Hiring

Methods: Assessments• Many different kinds• Behavioral• Personality• Aptitudes

• Be careful when you are choosing

• Seek good counsel

Leverage multiple methods

and opinions

5 Steps to Effective Hiring

Methods: Simulations & Trial Employment• Do the actual work of the job• Enter data• Type something• Teach a lesson

• Explain how they would do the work

• Temp to hire or hire (VEC)

Leverage multiple methods

and opinions

5 Steps to Effective Hiring

Leverage multiple opinions• Have at least two people

involved in the process• Hiring manager can still

make the final decision

Leverage multiple methods

and opinions

Know what

you need

Understand what

you have to offer

Cast a broad net

with a narrow focus

Leverage multiple methods

and opinions

Trust, but verify

5 Steps to Effective Hiring

5 Steps to Effective Hiring

Shocking and sad how many people falsify resume information• Call former employers• Call references but get to the

second level• Verify degrees• Conduct background checks• Conduct drug tests

Trust, but verify

Best Business Book of 2011

by the

National Federation of Independent Business

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