What millennials want from work How to Maximize Engagement … · 2016 Jennifer J. Deal, Center for Creative Leadership ©. All rights reserved. What millennials want from work How

2016 Jennifer J. Deal, Center for Creative Leadership ©. All rights reserved.

What millennials want from work How to Maximize Engagement in

Today’s Workforce

2016 Jennifer J. Deal, Center for Creative Leadership ©. All rights reserved. 2016 Jennifer J. Deal, Center for Creative Leadership ©. All rights reserved.

Born 1980-2000

research includes

25,000 millennials and 29,000 older

professional, managerial, and executive staff

from 22 countries




Entitled


BORING NOT BORING


27% 21% 21%

16% 14% 25% 24%

18% 16% 11% 0

102030405060708090

100

Admin Professional SeniorProfessional or

Manager

Middle Manager Senior Manager

Millennials - Percent Agree Older Staff - Percent Agree


56% 58%

29% 0

102030405060708090

100

I enjoy it. It will help me fulfill mycareer plans.

It will allow me to make alot of money.


11%

56%

33% 8 hours9 hours10+ hours


volunteer to do things for their teams

82% volunteer to do things for their teams.

88% help others on their teams with their

responsibilities.

78% go beyond job responsibilities to

assist team members.


Reduce routine work Explain how a task will help their development Communication coaching


Needy


91% 85%

0102030405060708090

100

Parents should be involved in interviews. Parents should receive a copy of theirchild's offer letter.

percent DISAGREE


23% 26% 34%

17%

54%

28%

13% 4% 0

10

20

30

40

50

60

70

80

90

100

monthly or morefrequently

quarterly twice a year annually

get feedback want feedback


AUTONOMY

CONTROL


Don’t let parents get too involved Provide frequent feedback Provide more autonomy


want to Do good


94% 88% 99%

0102030405060708090

100

Make the world a betterplace

Being involved incommunity and charity

efforts

Compensation

at least somewhat important


94% 88% 99%

0102030405060708090

100


Being involved incommunity and charity

efforts

Compensation

at least somewhat important


94% 88% 99%

14% 6% 43%

0102030405060708090

100


Being involved in communityand charity efforts

Compensation

at least somewhat important extremely important


Source: Cagle Cartoons



Be a socially responsible organization Pay Millennials appropriately Doing good doesn’t compensate for lower pay


Too much

technology



Millennials’ first choice of

communication

Lower Level

Colleagues

Same Level

Colleagues

Higher Level

Colleagues

Face-to-face 78% 79% 75%

Phone 7% 5% 6%

E-mail 9% 5% 16%

IM 6% 10% 3%

Text 0% 0% 0%

Social networking site 0% 0% 0%

Video chat 0% 0% 0%


92% want their performance feedback delivered face-to-face

95% want to discuss their career plans and performance face-to-face

79% prefer to discuss their compensation face-to-face



Help them avoid the drudgery Communicate face-to-face Opportunity to develop a community


disloyal and

uncommitted


69% are satisfied with their job.

76% say they like working for their current organization.

49% say they would be happy to spend the rest of their career with their current organization.






Reduce overload Improve management & leadership Pay appropriately




Friends &

Mentors

Team

Boss

Interesting

Meaningful

Balanced

Feedback &

Communication

Development

Pay


In case you're worried about what's going

to become of the younger generation,

it's going to grow up and start worrying

about the younger generation.

- Roger Allen


Documents

What millennials want from work How to Maximize Engagement … · 2016 Jennifer J. Deal, Center for Creative Leadership ©. All rights reserved. What millennials want from work How