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At the Chartered Institute of Bankers of Nigeria, we are committed to raising the standards of professionalism at all levels in the banking and financial services. Our Professional Certification Programmes which engenders expertise and competencies, will support you in the performance of your role and in your career aspirations enabling you to achieve excellent performance through professionalism and specialisation. What is the Certification in Human Capital Management all about? The Certificate in Human Capital Management is specially packaged to enhance the skills and capacity of recipients in Human Capital Management. The broad aim of this programme is to enable candidates acquire in-depth knowledge and practical application of the following Human Capital Management Concepts:

Fundamentals of Human Resource (HR) Management Practice. Paradigm shift from Personnel Management to Human Capital Management and the

distinguishing features. Contemporary Human Resource concepts, nature of people and how to effectively engage

them. Functional roles and responsibilities in the achievement of corporate objectives. Core competencies in human resource management and what makes human resource

management critical. Emerging information technology systems in effective management of people-related issues in

the workplace. What subjects do I need to study? The programme comprises of the following four subjects: Human Capital Management Legal Issues in Human Capital Management Banking Law, Ethics and Corporate Governance Strategic Management and Leadership Who should take this programme? Human Resource Practitioners; Heads of Human Capital Management, Middle and Senior Management Staff of banks and other financial services institutions as well as professionals in other disciplines who wish to explore the world of Human Capital Management. Am I eligible? Yes, provided you hold one of the following qualifications: First Degree; equivalent professional qualification; OR any other qualification from a recognised institution.

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How can I start? The examination shall be held bi-annually (April and October). Candidates are expected to register for the examination on-line or via manual forms as may be specified in the examination advertisement from time to time. Registration for examination is mandatory. Fee Registration fee of N10,000 and N20,000 per subject

Link to the Flagship ACIB Qualification: Provides a route to the Flagship of the Institute (ACIB) qualification as the completion of the programme would qualify candidates for exemptions in the Chartered Banker Level of the CIBN professional examinations.

Contact: Website: www.cibng.org Email: exams@cibng.org CARE Centre: 0700DIALCIBN (070034252426)

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CONTENTS

Pages

Human Capital Management 5

Legal Issues in Human Capital Management 10

Banking Law, Ethics and Corporate Governance 13

Strategic Management and Leadership 19

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HUMAN CAPITAL MANAGEMENT

AIMS The broad aim of this subject is to enable candidates acquire in-depth knowledge and practical application of the following Human Capital Management Concepts: Fundamentals of Human Resource (HR) Management Practice. Paradigm shift from Personnel Management to Human Capital Management and the distinguishing

features. Contemporary Human Resource concepts, nature of people and how to effectively engage them. Functional roles and responsibilities in the achievement of corporate objectives. Core competencies in human resource management and what makes human resource management

critical. Emerging information technology systems in effective management of people-related issues in the

workplace. Group/Union management relationships and how to achieve peaceful and industrial harmony in the

workplace. Use of contemporary tools, methods and technology to facilitate efficient and effective human

performance in the workplace. Design of staffing and organisational development programmes. LINKAGES This subject is linked to the following: Financial Economics Strategic Management and Leadership Management of Financial Institutions Banking Law, Ethics and Corporate Governance Banking Regulation and Supervision CONTENTS 1. Overview of Human Capital Management

Definition, Concepts and Theories Historical Review of Personnel Management vs. Human Resource Management Human Capital Management vs. Human Resource Management Human Resource in this Millennium:

- Role of the Human Resource Function - Role of the Human Resource Practitioner - Role of the Front-line Manager

Human Capital Management Architecture

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2. Human Resource Management Processes Defining Corporate Human Capital Management: Vision, Mission and Core Values Developing and Implementing Human Resource Strategies Human Resource Management Policies and Procedures; Employee Handbook and Manual Competency-based Human Resource Management and Knowledge Management

3. People Resourcing and Employment Process

Human Resource and Budgeting Tools and Techniques for Planning and Budgeting Recruitment, Selection and Placement Talent Sourcing Strategies Employee On-boarding, Orientation and Assimilation Emerging Trends, Tools and Techniques Reference Checks and Validity issues

4. Organisation and Job Designs

Organisation Design Structure and Reporting Relationships Communication and Interpersonal Skills Job Design, Job Specifications, Job Descriptions, Job Analysis, Job Enlargement, Job

Enrichment, Job Evaluations and Grading Structures 5. Employee Performance Management

The Performance Management Cycle Performance Planning, Performance Contracts Setting Specific Measurable, Achievable, Realistic and Time Bound Objectives Execution, Review, Evaluation, Recognition, Reward and Celebration Performance Appraisal Process Performance Improvement Line Managers’ Role in Employee Performance Management

6. Talent Development/Nurturing

The Changing Face of Talent Development – from ‘Training’ to ‘Learning’ Learning and Development Strategies and Methodologies Strategic Human Resource Development Organisational Learning and the Learning Organisation Learning and Development E-Learning Manpower Development Formulating and Implementing Learning and Development Strategies and Policies Succession/Career Planning and Management The Role of Line Managers in Talent Nurturing/Development Training Needs Analysis

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7. Reward Management and Compensation The Concept of Total Rewards, Compensation and Benefit Strategies and Philosophies The Concept of Pay for Performance (PfP) Compensation Structures in Banks Strategic Reward Market Rate Analysis Employee Compensation Survey Grade and Pay Structures Contingent Pay, Employee Benefits, Pensions and Allowances Managing Reward Systems Theories of Compensation (Role of Financial Compensation, Money as a Motivator, Models of

Pay Satisfaction, Consequences of Pay Dissatisfaction, Equity Theory of Pay).

8. The Legal Context: Employment Laws and Contract in Nigeria The Nigerian Labour Law The Concept of Employment Contract New Workmen’s Compensation Act International Labour Organisation (ILO) Conventions and HR Practices Rights and Obligations, Cessation/Determination of Contract

9. Industrial and Employee Relations

Theories of Industrial Relations Trade Unions, Employers’ Associations The Framework of Industrial Relations in the Nigerian Banking Industry Negotiating and Bargaining Labour Disputes and Resolutions Employers’ and Employees’ Rights and Responsibilities Disciplinary and Grievance Procedures Employee Welfare Industrial Conflict Resolution in the Nigerian Banking Industry

- Industrial Arbitration Court (IAC) - Industrial Arbitration Panel (IAP)

10. Organisational Behaviour in Human Resource Management Leadership, Team Building and Group Dynamics Communication and Interpersonal Skills Functions, Systems and Employee Behaviour Alignment with Corporate and Business Strategy Managing Workforce Ethics and Professionalism Corporate Politics

11. Organisational Development, Health, Safety and Environment

Organisational Development

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Change and Transformation Health, Safety and Environment Work-Life Balance

12. The ‘Business Partner’ Concept of HR and Employee Engagement

Human Resource Business Partnering in Practice Contemporary Human Resource Organisation Structures and Service Delivery Models in

Banking Gender Issues Diversity Human Resource Analytics/Metrics – Covering various reports from Human Resource to

Training. Employee Voice:

- Understanding Employee Engagement - Practical Engagement Strategies - Employee Representation at the Board

Employee Motivation and Retention The Line Managers’ Role in Employee Engagement

13. Globalisation and Contemporary Human Resource Management

Globalisation and Contemporary Challenges of Human Resource Management International Human Resource Management and Applied Human Resource Management

EXAMINATION STRUCTURE Candidates will be required to answer four (4) out of six (6) questions. The paper will be divided into three sections: Section A, which is compulsory, consists of Multiple Choice Questions (MCQs) and/or Short Answer

Questions (SAQs), (40 marks). Section B will consist of a compulsory case study for 20 marks. Section C will have four (4) questions, out of which two (2) are expected to be answered at 20 marks

each for a total of 40 marks.

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NOTES Candidates are expected to broaden the coverage of their studies to include latest editions of all

recommended textbooks, journals, periodicals, bulletins and other related magazines. Candidates are also advised to read past and current editions of The Nigerian Banker and The Banker

magazine, particularly to update themselves on contemporary issues in the financial services industry. RECOMMENDED TEXTBOOKS

Armstrong Michael, (2006). Handbook of Human Resource Management Practice Avolio, B.J (1999). First Leadership Development. London: Sage Publications. Elegido, T. M. (2004). Fundamentals of Business Ethics. Ibadan: Spectrum Books Ltd. Enikanselu, S. A. (2004). Management: Theory and Process, Lagos: Enykon Consult. Fajana, ‘Sola (2002). Human Resources Management: An Introduction. Lagos: Labofin and Co. Garry, D. (1999). Human Resources Management. New Jersey: Prentice-Hall Inc. Gomer Mejia, L. R. and Sote, Gbade (1999). Developing Management Leadership in Nigeria. Lagos: Ogbinaka Publishers. Michael, W.D. and Stan, K. (1998). The Human Side of Organisation. Menlo Park, California: Addison Wesley Longman Inc. Ojo, F.(1998). Personnel Management. Lagos: Panaf Co. Sote, Gbade (1999). Recruitment, Selection and Placement of Workers in Nigeria. Ikeja: Xcel Publishers. Sote, G.A. (Ed) (1999). Coping with Retirement. Lagos: Regy-Five. Pilbeam Stephen and Corbridge Marjorie, (2006). People Resourcing: HRM in Practice. Subba, P.R. and Rao, V.S.P. (1997). Personnel/Human Resources Management. Delhi, India: Komark Publishers PVT Ltd. Taiwo, K. (2001). “The Role of Training in Change Management” Human Resources Management: Journal of the Institute of Personnel Management of Nigeria. Vol. 10, No. 7, Pp. 24-31. FURTHER READING

Agomo,Chioma Kanu (2011). The Nigerian Employment and Labour Relations Law and Practice Akinwale, Abiodun E.J. (2000). Human Resources Management: An Overview Alo, Oladimeji (1999). Results Human Resource Management in Nigeria C.I.B.N (various years). Examiners’ Reports, Lagos: CIBN Press Ltd. CIPM Study/Certification Materials. Kleiman, Lawrence S. (1997). Human Resource Management: A Tool for Competitive Advantage Ulrich, Dave (1996). Human Resource Champions: The Next Agenda for Adding Value and Delivering. Harvard Business Review Press.

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LEGAL ISSUES IN HUMAN CAPITAL MANAGEMENT AIMS The aim of this subject is to:

Enable students identify and apply legal principles to Human Resource (HR) issues. Expose students to fundamental concepts and legal issues in HR and to be conversant with

economic, technological and legislative changes across the globe that affects the work environment.

Create awareness on the need to be constantly abreast of the employment norms, policies and law.

LINKAGES This subject is linked to the following:

Business Law Banking Law, Ethics and Corporate Governance Management of Financial Institutions Banking Regulation and Supervision

CONTENT 1. Introduction

Overview of Legal Issues in Human capital Management Human Capital policies and procedures

2. Applicable Laws and Conventions

Trade Union Act; LFN 2004. Trade Disputes Act; LFN 2004. Trade Disputes (Essential Services) Act. Factories Act. Workmen’s Compensation Act. Nigerian Social Insurance & Trust Funds Management Act. Nigerian Pension Reform Act. Nigeria Industrial Court Act 2006 International Labour Organisation Convention

3. Contract of Employment: Definition, Formation and Content.

Legal aspects of employee recruitment, testing, selection and placement Employment status and contract - Potential legal pitfalls in the staffing process (e.g., biased job

advertising) The legality of marketing positions to the public and women in particular – issues of

consideration and hiring preferences. Performance Agreement Employment handbook

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4. Special Protections for Vulnerable Groups. Protection under the Labour Act.

- Children and young persons. - Women - Night work - Underground work

Maternity protection Gender issues in work place Workers with disabilities Applicability of International Labour Organisation (ILO) Convention in Nigeria

5. Duties of the Employer

Avoidance of negligence in recruitment and retention of staff Employee references – Employers obligation to provide honest reference on former employee

Vs respecting employee’s privacy. Provision of work Payment of wages Work place diversity

6. Duties of Employees

Good faith Accountability Confidentiality Restraint of Trade Code of Ethics

7. Safety at Work

Employer’s duty of care Vicarious liability Factory’s Act Workmen’s Compensation Act Health and environment Sexual and other harassment Discrimination.

8. Trade Unions and Collective Bargaining

Types – Employers/Employees Formation, rights, obligations, criminal liability, civil liability Collective bargaining

- Framework, Nature and Legislation - Negotiable and Non-negotiable Issues

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9. Settlement of Industrial Dispute Agencies

- Industrial Arbitration Panel (IAP) - Nigeria Industrial Court (NIC)

Processes - Voluntary settlement - Arbitration - Alternative Dispute Resolution – (Mediation, reconciliation and negotiation)

10. Termination of Contract of Employment The Common Law position

- Security of tenure Methods of termination

- Summary dismissal - Dismissal for gross misconduct - Notice - Repudiation

Remedies for wrongful dismissal - Damages - Calculation of disengagement entitlements - Reinstatement and injunction

EXAMINATION STRUCTURE Candidates will be required to answer five (5) out of seven (7) questions. All questions carry equal marks. RECOMMENDED TEXTBOOKS AND JOURNALS Angela T. Hall, Ph.D., J.D.,Personally Yours: A Case Study Trilogy (2009 Society for Human Resource Management United States) available at www.shrm.org/education/hreducation Anyim, Francis C., Cyril Oseloka Ikemefuna and Samuel E. Mbah, Human Resource Management Challenges in Nigeria under a Globalised Economy, International Journal of Economics and Management Sciences < http://www.managementjournals.org/ijems/4/IJEMS-11-1315c.pdf> Fajana, Sola, Elegbede Tunde and Gbajumo-Sheriff, Mariam. (2011) Human Resource Management Practices in Nigeria Journal of Management and Strategy Vol. 2, No. 2. Obeta, Onah (2012). Engaging the Challenges Human Resource Management in Public Organization <http://www.nuc.edu.ng/nucsite 21st – Century Human Resource Management Strategic and Legal Issues available at<http://www.sagepub.com/upm-data/45673_1.pdf>

NOTES Candidates are expected to broaden the coverage of their studies to include latest

editions of all recommended textbooks, journals, periodicals, bulletins and other related magazines.

Candidates are also advised to read past and current editions of The Nigerian Banker and The Banker magazine particularly to update themselves on contemporary issues in the financial services industry.

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BANKING LAW, ETHICS AND CORPORATE GOVERNANCE

AIMS To enable candidates understand: The legal environment and banking. The content of the main legislation relevant to the establishment, operations and supervision, and

liquidation of banks in Nigeria. Some basic principles of commercial law as relevant to the business of banking. The legal and ethical implications of business relationship. The basic ethical standards and principles required for the effective management of banks. The meaning and value of good corporate governance to the business of banking. The dilemma that bank professionals face in the consideration of morality, ethics and law. LINKAGES This subject is linked to the following: Strategic Management and Leadership Management of Financial Institutions Practice of Banking Banking Regulation and Supervision CONTENTS SECTION A: BANKING LAW 1. Statutes and Regulations: Governing the establishment, supervision and operation of banks,

namely: Banks and Other Financial Institutions Act (BOFIA) CAP.B3 LFN 2004.(As amended) Companies and Allied Matters Act (CAMA) CAP. C4 LFN 2004 Central Bank of Nigeria Act CAP. C4 LFN 2004. (As amended) Nigeria Deposit Insurance Corporation Act CAP. N101 2004. (As amended) Money Laundering (Prohibition) Act CAP.M18 LFN 2004. (As amended) Economic and Financial Crimes Commission Act CAP. E1 LFN 2004. (As amended) Dishonoured Cheque(Offences) Act CAP. D11 LFN 2004 Failed Banks (Recovery of Debts) and Financial Malpractices in Banks Act CAP. F2 LFN 2004. Bills of Exchange Act CAP. B3 LFN 2004 Asset Management Corporation of Nigeria (AMCON) Act 2010

2. Securities Law Concept of property, types of property, ownership and possession, etc.

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Relevant laws on land and land ownership in Nigeria. Land and securities, mortgages, Land Use Act CAP. L5 LFN 2004 statutory right of occupancy, customary right of occupancy, governor’s powers, consent, revocation and compensation

Shares as securities, insurance policy as securities Hypothecation of goods, bill of sale, trust receipt and negative pledge, commercial letters of

credit Guarantees and indemnities. Definition, differences between guarantee and indemnity,

essentials of a contract of guarantee, liability of the guarantor, the principal debtor and co-guarantor, discharge of a guarantor and determination of a contract of guarantee. Principle of subrogation as it relates to guarantees

3. Bankruptcy Law

Meaning, Act of bankruptcy, application, procedure leading to adjudication Roles of trustee in bankruptcy Consequences of adjudication, disqualification of bankrupt and general legal consequences of

adjudication SECTION B: ETHICS 4. Nature of Ethics

Definitions Importance of ethics to the financial services industry Differences and similarities, ethics/law/religion/conscience Factors affecting the level of ethics in the financial services industry Ethical issues in banking supervision

5. Basic Issues in Ethics

Virtues/Vices Greed Satisfaction Freewill Utilitarianism Altruism Confidentiality Conflict of interest Whistle-blowing Acceptance of gifts Insider dealing

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6. Fundamental Principles of Morality Principle of Solidarity Principle of Rationality Principle of Fairness or Impartially Principle of Efficiency Principle of Accountability/Transparency Principle of Responsibility Principle of Honesty/Integrity

7. Code of Ethics and Professionalism for Bankers

Nature and meaning Point of emphasis Purpose and benefits Best practices / unethical practices in the code of ethics Procedure for handing reported cases

8. Corporate Social Responsibility (CSR)

Definitions Importance of corporate social responsibility in the banking industry Balancing profitability with social responsibility.

SECTION C: CORPORATE GOVERNANCE 9. Corporate Governance

Nature, meaning and essence Principles/pillars of sound corporate governance Best practice standards The importance of corporate governance for financial institutions Code of corporate governance in banks Code of corporate governance for public corporations OECD Codes of Corporate Governance (2004) The legal audit and corporate governance

10. National and International Codes of Corporate Governance Relating to Banks

Cadbury Report on Corporate Governance (1992) The Securities and Exchange Commission Code of Corporate Governance (2011) The Code for Responsible Investment in South Africa (2010) The King III Report (2009)

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The UK Walker Review of Corporate Governance in UK banks and other financial industry entities (2009)

The Basel Guidance: “Enhancing Corporate Governance for Banking Organisations (2006) Code of Corporate Governance for Banks’ Post Consolidation (2006)

11. The Role of the Board and Shareholders The identification of the board’s governance role and responsibilities (to include the role of the

board in value protection and value enhancement) The statutory and common law duties of directors Classification of boards (to include unitary boards and non-interest banks) The board of directors, including company secretary and chief executive officer. The chairman Board size and balance Director selection, appointment and education processes Director and senior management remuneration Board committees, including audit committee, internal/external auditors Board governance audit The role of the board in strategic planning, management and stewardship The role of the board in annual reports: Framework and non-financial disclosure The Shareholders at Annual General Meeting (AGM) and Extraordinary General Meeting (EGM)

12. Self-Regulatory Mechanism in the Financial Services Industry Meaning of self-regulation Self-regulatory organs in the financial services industry:

- The Chartered Institute of Bankers of Nigeria (CIBN) - Chartered Institute of Stockbrokers (CIS) - Chartered Insurance Institute of Nigeria (CIIN) - Association of Bureau de, Change - Financial Market Dealers Association (FMDA) - Nigerian Stock Exchange (NSE) - Stock Exchange Commission (SEC), etc.

The roles and functions of self-regulatory organisations in the financial services industry EXAMINATION STRUCTURE Candidates are required to answer five (5) out of eight (8) questions. The questions are in three sections, namely: Section A contains three questions out of which candidates are expected to answer two (2) Section B contains three questions out of which candidates are expected to answer two (2) Section C contains two questions out of which candidates are expected to answer only one (1) All questions carry equal marks (20 marks)

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NOTES Candidates are expected to broaden the coverage of their studies to include latest editions of all

recommended textbooks, journals, periodicals, bulletins and other related magazines. Candidates are also advised to read past and current editions of The Nigerian Banker and The Banker

magazine, particularly to update themselves on contemporary issues in the financial services industry. Candidates are expected to update themselves on the latest CBN circulars relating to this subject. RECOMMENDED TEXTBOOKS

Adeniji, O.A.(1995). Law and Practice of Banking in Nigeria. Ile-Ife: University, of Ife Press. Adeniji, O.A. (1997). Laws Relating to Banking. Lagos: CIBN Press Ltd. Adewunmi, W. (1988). Ethics in the Financial Services Business. Lagos: CIBN Press Ltd Afolabi, L (1990). Law and Practice of Banking. Lagos: Top Golden Nigeria Ltd. Ajayi, O.A. (2002). Law and Practice of Banking. Ibadan: Bash-Moses Printing Co Ajayi, O.A. (2007). Banking: Law and Ethics, Ibadan: Bash – Moses Printing Co. Akanki, E.O. (2007). Commercial Law in Nigeria, Lagos: University of Lagos. Alo, O. (2003). Issues in Corporate Governance, Lagos: Financial Institutions Training Centre. Balasupramanian N (2010). Corporate Governance and Stewardship, New Delhi, CFM/TMH. Bernstein, A (2010). The Case for Business In Developing Economics. Johannesburg: Penguin. Chorley, L. (1977). Leading Cases in the Law of Banking, London: Sweet & Maxwel. CIBN (2004). Nigerian Banks and Corporate Social Responsibility. Lagos: The CIBN Press Limited Cowdell, P.(1996). Law and Practice, London: CIN. Elegido, T.M. (1996). Fundamentals of Business Ethics, Ibadan: Spectrum Books Ltd Enyinnaya, C. (1992). Practical Banking Operations, Lagos: Pace Publishers. Ferrell, O. C., Fraedrich, J., and Ferrell L. (2010). Business Ethics, Ethical Decision Making and Cases, 8th Edition, Boston, MA Prentice-Hall. Federal Government of Nigeria. Companies and Allied Matters Act 1990, Lagos: Federal Ministry of Information. Goergen, M. (2012). International Corporate Governance, London, Pearson. Ikotun, T. (2005). Law and Ethics of Banking, Osogbo: Taikot Publications. King, M. (2007). Corporate Citizenship. Johannesburg: Penguin. Mallin, C. (2007). Corporate Governance. Oxford: OUP. Mckendrick, E.(2010). (ed.) Code on Commercial Law, 4th Edition: Penguin Books. Monks, and Winow, (2011). Corporate Governance, 5th Edition: John Woley & Sons Ltd. Ogubunka, N.M. (2002). Risk and Internal Control Management in Financial Institutions. CIBN Press Ltd Lagos. Roberts, G. (2001). Laws Relating to Financial Services, Canterbury: Financial World Publishing Unegbu, O.C.K. (2004). Corporate Governance in Banking and Other Financial Institutions: Law, Issues and Ethics, Lagos: CIBN Press Ltd. Van. Zyl E. (2009). Leadership in the African Context. Cape Town, Juta. FURTHER READING

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Adekanye, F.(1984). Elements of Banking, London: Graham Burns. C.I.B.N (various years). Examiners’ Reports, Lagos: CIBN Press Ltd. John, E.O. and Adeniji, O.A (1988). Questions and Answers in Laws Relating to Banking, Lagos: CIBN Press Ltd. Nwaze, C. (2006). Bank Frauds Exposed with Cases and Preventive Measures, Lagos: Control and Surveillance Associate Ltd. The Laws of the Bills of Exchange Act Cap. 35 LFN 1990 and Dishonoured Cheques Federation of Nigeria Offences) Act, Cap 102.

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STRATEGIC MANAGEMENT AND LEADERSHIP

AIMS The broad aim of this subject is to equip candidates with the knowledge of: Concepts, principles and techniques of management. Significance of interpersonal relations in organisational performance. Practical operational problems affecting organisations in an environment of risks and uncertainties. Conceptual, analytical and decision-making skills in managing human and material resources. Skills to analyse business cases and proffer viable solutions to rising business problems. Professional insights on cost implications of strategy implementations, the control and reduction

measures. LINKAGES This subject is linked to all other subjects in the ACIB Professional Syllabus. CONTENTS 1 Strategic Management Process and Framework

Understanding organisational stakeholders and their expectations Strategic Visioning, mission statements, goals/objectives Environmental Scanning and Analysis:, Situation Analysis, Competitors’ Analysis, Globalisation,

Industry, Political, Economic, Social and Technology (GIPEST) Analysis, Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis. etc

Internal Analysis: Resources, capabilities and core competencies, value chain analysis, criteria for sustainable competitive advantage

The roles of the board and other stakeholders in the strategic planning process Objectives and Target-Setting: The policy issues, viz. the business posture, the business mix,

market share, growth and recovery rate, resource allocation and risk analysis, social issues, etc 2 Strategic Planning

Strategic thinking Economic and Business Forecasting Strategic Planning:

- Vision - Mission - Objectives/goals - Identification of resources - Evaluation and Selection from Strategic Alternatives - Gap Analysis - Implementation

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- Monitoring - Control

Challenges of Strategic Planning Strategy and Structure

3 Organisational Management

Organisational structure and design Human resources process, policies, procedure and evaluation Human resources functions: Job design, job analysis, job specification and description,

recruitment, selection and training Manpower planning and development Performance appraisal and compensation

4 Change and Innovation Management

Change and innovation Factors driving environmental shifts/ organisational change and Innovations in the 21st century Causes of resistance to change Steps for Implementing change and Innovations Preparing the ground for positive change Communicating change and innovation initiatives to stakeholders

5 Leadership

Definition and nature of leadership Types and philosophies Attributes of a good leader Leadership traits Factors in leadership effectiveness Contingency approaches to leadership Management versus leadership Environmental demands of leadership in the 21st century Ethical practices in leadership

6 Business Level and Generic Strategies

Cost level strategy and the competitive risks Differentiation strategy and the competitive risks Focused strategies and their competitive risks Strategy mix for competitive advantage.

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7 Corporate Level Strategy and Portfolio Analysis Diversification: Rationale, Synergistic versus Conglomerate Diversifications Analysing Diversified Companies’ Portfolios Merger, Acquisition and Restructuring Strategies Social Responsibility and Corporate Strategy Management of Social Responsibility Strategic Considerations for Profit versus Social Responsibility/Value.

8 International Business Level Strategies Exploring International Business Opportunities and Incentives International Low Cost, Differentiation and Focus Strategies International Corporate Strategies: Global, Multi-domestic and Transnational Strategies International Entry Modes: Exporting, Licensing, Strategic Alliance, Cross-Border Acquisition,

Greenfield Venture Risks in International Business Environments

9. Co-operative Strategies

Forms of Co-operative Strategies: Strategic Alliance, Joint Venture...etc. Rationale for Corporate Alliance, Competitive Risks and Co-operative Strategies Business Level Co-operative Strategies: Complimentary Alliances, Competition Reduction

Alliances, Competition Response Alliances, and Uncertainty Reduction Alliances. Corporate Level Strategic Alliances: Motives for Corporate Level Strategies

- Diversifying Alliances - Synergistic Alliances - Franchising

International Co-operative Strategies: The Strategic Intent of Partners, Network Strategies, etc.

10. Project Management Issues Project Planning, Scheduling, Sequencing, Resource Loading, Estimation of Project Resource

Requirements, Project Communications, Project Monitoring, Key Performance Indicators and Project Control.

Project Life Cycle Project Evaluation and Reporting

11. Case Analysis in Strategic Management Candidates are expected to be grounded in practical case analysis which includes the ability to

identify business problems, proffering viable alternative solutions and being able to determine the best alternatives in the given circumstances.

Appreciation of requirements for implementation Implications of the outcomes

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EXAMINATION STRUCTURE Candidates will be required to answer five (5) out of seven (7) questions. The Paper is divided into three Sections: Section A, which is compulsory, consists of Multiple Choice Questions (MCQs) and/or Short Answer

Questions (SAQs), (20 marks). Section B will be a compulsory case study question for 20 marks Section C will have five (5) questions out of which three (3) would be answered at 20 marks each for a

total of 60 marks NOTES Candidates are expected to broaden the coverage of their studies to include latest editions of all

recommended textbooks, journals, periodicals, bulletins and other related magazines. Candidates are also advised to read past and current editions of The Nigerian Banker and The Banker

magazine, particularly to update themselves on contemporary issues in the financial services industry. RECOMMENDED TEXTBOOKS

Gomez-Mejia, L. R., Balkin, D. B, and Cardy, R. L. (2004). Management: People, Performance, Change, Irwin: McGraw-Hill. Drucker, P.F. (1980). Management: Tasks Responsibilities and Practice. London: Heinemann. Elegido, T. M. (2004). Fundamentals of Business Ethics. Ibadan, Spectrum Books Ltd. Enikanselu, S. A. (2004). Management: Theory and Process, Lagos: Enykon Consult. Enikanselu, S. A. (2007). Management: Theory and Philosophy, Lagos: Enykon Consult. Enikanselu, S. A. (2007). Practice of Management, Lagos: Enykon Consult. Enikanselu, S. A. and Oyende A.I. (2009). Essentials of Management, Lagos: Enykon Consult. Enikanselu, S. A. and Oyende A.I. (2009). Introduction to Management, Lagos: Enykon Consult. Ituwe, C.E. (1996). Bank Management (Today and Tomorrow), Lagos, Gemini Tech. Ltd. Koontz, H. and Weihrich, H. (1988). Management, London: McGrawHill. Lawal, A.A. (1993). Management in Focus. Lagos: Abdul Ind. Enterprises. Muo, Ik. (1999). The Nature, Scope and Challenges of Management Lagos: Impressed Publishers. Paul, H. and Kenneth, H. B. (1988). Management of Organisational Behaviour: Utilising Human Resources, New Jersey: Prentice Hall Inc. Stahl, M.J. (1995). Management: Total Quality in a Global Environment, Oxford, Blackwell Publishers. FURTHER READING

C.I.B.N (various years). Examiners’ Report, Lagos, CIBN Press Ltd. Ituwe, C. E. (2005). Strategic Management: Theory and Practice, Lagos, Excel Book House. J. A. and Robinson, R. B.(Jr), (2003). Strategic Management. New York: McGraw-Hill International. Koontz H and & Donnel, O. (1988). Principles of Management. New York: McGraw-Hill Michael, A., Hitt, R., Ireland and Hoskisson Robert E., (2010). Strategic Management, Competitiveness

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and Globalisation, 5th edition, Duane USA: Thompson South-Western. Thompson Arthur A. and Stickland, A.J., (2003). Strategic Management, Concepts and Cases, USA: McGraw-Hill College. Thompson, Arthur A., Peteraf, Magret, Gamble, John and Strickland A,J., III, (2011). Crafting and Executing Strategy: The Quest for Competitiveness: Concepts and Cases, USA: McGraw-Hill