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WHAT IS ECR? + ECR COMMUNITY BROCHURE 2018 1

What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

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Page 1: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

WHAT IS ECR? + ECR COMMUNITY BROCHURE 2018

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Page 2: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

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ECR COMMUNITY

ECR RUSSIA

ECR IRELAND

ECR POLSKA

ECR AUSTRIA

ECR FRANCE

ECR CZECH & SLOVAKIA

ECR ITALY

GS1 SWITZERLAND

ECR UK

ECR SPAIN

ECR GREECE

ECR CYPRUS

ECR SWEDEN

ECR PORTUGAL

ECR CROATIA

ECR ROMANIA

ECR HUNGARY

ECR BALTICS

ECR FINLAND

ECR SHRINK & OSA

GROUP

ECR BRAZIL

ECR ASIA PACIFIC

CHINA

HONG KONG

INDIA

JAPAN

MALAYSIA

SINGAPORE

SOUTH KOREA

THAILAND

ECR IS GROWING GLOBALLY

THE OBJECTIVE FOR ECR COMMUNITY 2018 IS TO

BROADEN MEMBERSHIP AND FOCUS ON DIGITAL

TRANSFORMATION

Page 3: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

PARTNER PROGRAMME FOR NEW MEMBERS OF ECR COMMUNITY

The objective of promoting collaboration between trading partners is timeless.

Many ECR Nationals are strong, thriving associations with many years experience in promoting collaboration within their domains.

These ECR Nationals are acutely aware of the challenges and barriers facing new or small ECR Nationals.

To this extent, new members of ECR Community may “partner” with an existing and experienced ECR National who can assist their development.

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Page 4: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY QUARTERLY MEETINGS 2018

Structure

1.5 day meeting

Physical & Virtual attendance possible

Typical Agenda

ECR Nationals Updates

ECR Community Members Updates

ECR Community Project Updates

Shrink & OSA Updates

Insight & Expert presentations

Local presentation / store tours4

Page 5: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY MEMBERSHIP

ECR Community is completely funded by membership subscriptions.

Members include ECR Nationals

GS1 associations

Industry associations

Representative groups

Membership Fee ECR Nationals & GS1

Associations €3k – €5k p.a. depending on size.

Industry Associations & Representative Groups = €5k p.a.

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Page 6: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY STRUCTURE

ECR Community is a not for profit association.

Directors are selected by ECR National Associations.

Co-Chairs & Directors

• Declan Carolan, ECR Ireland

• Tomas Martoch, ECR Czech & Slovak Republic

Directors

• John Fonteijn, ECR Shrink & OSA Group

• Xavier Hua, Treasurer/ECR France

• Maximillian Musselius, ECR Russia

• Silvia Scalia, ECR Italy

• Harri Sivula, ECR Finland

Marketing & Communications Manager

• Eileen Cahill, ECR Community

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Page 7: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR DIGITAL TOOLSET PROJECT

ECR Community is assessing embarking on a major digital transformation project in association with a leading University

The proposal is to run a research project to develop a digital toolset.

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Page 8: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY SHRINK & OSA GROUP

The ECR Community Shrink & OSA Group is a retailer-manufacturer working group focused on creating imaginative new ways to, together, better manage the problems of on-shelf availability, shrink and food waste. The rallying cry of the group is "Sell More and Lose Less" and participation in any of the regular meetings is free for any retailer or manufacturer.

Key focus: collaboration on industry wide problems

Out of Stocks

Unknown Loss (Shrink)

Food Waste (Damage, Mark Down, Out of Dates)

Thought leadership group over 2017:

57 unique retail organization’s

8 unique CPG organization’s

6+ academics and universities

Current Research Agenda

Self Scan, RFID, Returns, Inventory Record Accuracy, News & Magazines and Collaboration

Any company can attend ECR Community Shrink & OSA Group events – contact ECR Shrink Group for details.

www.ecr-shrink-group.com

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Page 9: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY SHRINK & OSA GROUP

2018 OUTLOOK

Planning 4-5 Face to Face Meetings (Feb, May, June, Sept, Nov)

Create Case Books of Successful Collaboration

Publish Research Findings on RFID, Inventory Accuracy, Collaboration Model, Returns and Self Scan Research

Webinars, Workshops, Press Releases

Deliver Loss Prevention Innovation Challenge (Dragons Den)

Refresh Website and boost LinkedIn Group

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Page 10: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY FOOD WASTE

ECR Community hosted a Workshop in Prague (Nov 2017) which focussed on new innovations that are helping to reduce food waste through collaboration

Launch of ECR Community Food Waste Maturity Model in association with Oliver Wyman & Kühne Logistics University (KLU) in Hamburg.

Objective of the model is to prevent food waste by “designing it out” of the supply chain.

3 strategic levers where better design can lead to a reduction in food waste:

1. for fresher products Assortment: Innovative products and packaging for longer shelf lives

2. Supply chain planning: The right quantity at the right time in the right place

3. Supply chain execution: End-to-end optimization and shorter lead times

ECR Community Food Waste Newsletter outlines initiatives in ECR Nationals across Europe.

Food Waste Webinars to be held in 2018

With leading academics from KLU Logistics University

Participation and case studies from Oliver Wyman

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Page 11: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR COMMUNITY WEBSITE

www.ecr-community.org

Create and share compelling content, build a greater awareness of the work, projects, events and output from the ECR Community

Linked with Newsletter 2018

ECR Community Social Media

Twitter @ECR_Community

Linked In @ ECR Community

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Page 12: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR SHRINK & OSA GROUP WEBSITE

www.ecr-shrink-group.com

Highlighting Events, Research and Features plus Members Only material.

ECR Shrink Group Social Media

Twitter @ECRShrinkGroup

Linked In @ ECR Community Shrink and OSA Group

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Page 13: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ESM PUBLICATIONSEuropean Supermarket Magazine (ESM) covers ECR Community activities

Page 14: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece
Page 15: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

PEOPLE DEVELOPMENT

At the heart of ECR is people development. Developing the skill-set of the sector’s employees is crucial and promotes the need for education and improved knowledge. Ultimately, ECR develops better collaborators. Individuals with multi-disciplinary competencies and an ability to negotiate with trading partners to unlock the “win-win” scenario and provide best-in-class service for consumers & shoppers.

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Page 16: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

THE ECR COMMUNITY DIGITAL TRANSFORMATION FORUM

The retail and consumer goods industries will change more in the next 10 years than the past 40. One primary force is responsible—digitalization.

From what we know at the moment, we expect that shopping behaviour & store design will change, routine purchases will be automated, stores will become more experiential, AI & predictive analytics will propel personalised shopping and robotics & chatbots will become the norm.

There may be more as customers are leading the way in the use of tech and retail is struggling to keep up. What is certain is that the digital future of retail will be determined over the next decade as game-changing technologies, new business models and digital disruptors appear.

The ECR Digital Transformation Forum is an international industry-driven forum that will focus on the digitalisation of the retail & CPG sector.

Page 17: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR DIGITAL TRANSFORMATION FORUM:

VISION

In these disruptive times, the Forum will help brands, retailers & service providers;

To track the digital transformation of the retail & CPG sector.

To have structured dialogue and exchange with peers, digital innovators and leading experts.

To understand appropriate new technologies, data and business models.

To develop international links with US & far east.

To enable change in their organization

Page 18: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

2018 WEBINAR SERIES

Two webinar series, each stream 3 sessions

Shrink & OSA Group – RFID & food waste

Demand-side – The Future of Online CatMan & Digital technologies

Page 19: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

WEBINARSTHE FUTURE OF ONLINE CATEGORY MANAGEMENT

In an increasingly online and Omni Channel world, brands and retailers need to rethink their approach to category management.

With online retailing, there is no planned and stacked shelf to draw in shoppers. Success is less about the shelf space a brand consumes, but the strength of its content, how it performs for online store search and how it engages consumers across multiple channels.

ECR hosted 3 webinars in 2017 attended by 100-250 global demand-side managers.

The series will continue throughout 2018

The Future of Category

Management

1. Tomorrow’s Category Management Today:How do Brands Achieve their Goals in a World Without Planograms and Shelves

2. Availability in the Online Channel: The influence of Online out of Stocks on Consumer Behaviour and Sales

3. Content, Consideration and Online Customers: How to drive the conversation online

2017 PROGRAMME – 3 GLOBAL WEBINARS FOR ECR MEMBERS

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Page 20: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

WHAT IS EFFICIENT CONSUMER RESPONSE (ECR)?

ECR - The Association ECR - The Concept

An Association

&

A Concept

Page 21: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR NATIONAL ASSOCIATIONS

There are twenty National ECR Initiatives in Europe who work closely together.

This network allows ECR Nationals to share the most effective national projects often culminating in their adoption across Europe.

These local networks are the most widespread collection of retailers, consumer goods manufacturers and service providers for the grocery sector in each of their local domains. By aggregating the local networks, the most powerful network of companies in the European grocery sector is formed encompassing domestic operators and multi-national concerns alike.

This massive network allows the ECR to develop relevant output, create widespread awareness and encourage European-wide adoption.

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Page 22: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR – THE CONCEPT

The purpose of ECR Community is to facilitate companies & trading partners (retailers, manufacturers and service providers) to collaborate for the benefit of consumers in a sustainable way.

“Transforming the way we work together to fulfil consumer wishes better, faster and at less cost”

ECR VISION

During its existence, thousands of companies across Europe have contributed to and implemented on a national or European level this unique model of excellence in collaboration across the consumer industry.

This collaboration should be within the confines of the Focus Areas of ECR.

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Focus Areas of ECR

Page 23: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR – THE CONCEPT

The working together concept is as relative to company inter-departmental relationships as to those relationships with external trading partners.

A truly integrated strategy must involve a retailer’s Buying and Supply Chain Departments working together with a supplier’s Sales and Production teams.

As such, the majority of ECR’s activity is within Supply side and Demand side operations.

Supporting the business standards to facilitate widespread collaboration is essential as is the need for ECR to be as relevant as possible by identifying emerging trends and defining better approaches for their adoption.

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Logistics & Stock Management

Buying & Merchandising

Production & Distribution

Sales & Marketing

Enabling Technologies

SUPPLY

MA

NU

FAC

TURER

RET

AIL

ER

DEMAND

Barriers between internal departments

Ba

rriers b

etw

een tra

ding

pa

rtners

{{

Source – ECR Europe 1996

Page 24: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR DEMAND SIDE PUBLICATIONS

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Page 25: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

ECR SUPPLY CHAIN PUBLICATIONS

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Page 26: What is ECR? + ECR Community · 2 ecr community ecr russia ecr ireland ecr polska ecr austria ecr france ecr czech & slovakia ecr italy gs1 switzerland ecr uk ecr spain ecr greece

CONTACT ECR COMMUNITY

Co-Chairs

Declan Carolan, ECR Ireland

[email protected]

Tomas Martoch, ECR Czech & Slovak Republic

[email protected]

Marketing & Communications Manager

Eileen Cahill, ECR Community

[email protected]

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