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What everyone needs to know Spanish-Speakers and You: 1 ©2012, Command Spanish®, Inc.

What everyone needs to know 1 ©2012, Command Spanish®, Inc

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Page 1: What everyone needs to know 1 ©2012, Command Spanish®, Inc

What everyone needs to know

Spanish-Speakers and You:

1©2012, Command Spanish®, Inc.

Page 2: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Who Are the Hispanics / Latinos?

2©2012, Command Spanish®, Inc.

Page 3: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 3

Components of Hispanic Culture

• Language

• Communication Styles

• Etiquette

• Traditions and

Customs

• Food, Dress, and

Music

• Religion

• Belief Systems and

World Views

• Values

Page 4: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Where Do Hispanics

Come From?

4©2012, Command Spanish®, Inc.

Page 5: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 5

Spanish-Speaking Countries

1. Argentina 2. Bolivia 3. Chile 4. Colombia 5. Costa Rica 6. Cuba 7. Dominican Republic 8. Ecuador 9. El Salvador10. Guatemala

11. Honduras12. Mexico13. Nicaragua14. Panama15. Paraguay16. Peru17. Spain18. Uruguay19. Venezuela** Puerto Rico

Page 6: What everyone needs to know 1 ©2012, Command Spanish®, Inc

6©2012, Command Spanish®, Inc.

Source: U.S. Census (2010)

U.S. Hispanic Population by Origen

Page 7: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 7

Source: U.S. Census (2010)

THE FEDERAL GOVERNMENT CONSIDERS

RACE AND HISPANIC ORIGIN TO BE TWO

SEPARATE AND DISTINCT CONCEPTS.

Page 8: What everyone needs to know 1 ©2012, Command Spanish®, Inc

• In 2000, the Hispanic population was 35.3 million.

• In 2010, the Hispanic population was 50.5 million

In the last decade, the Hispanic population has

grown 43%…

8©2012, Command Spanish®, Inc.

Source: U.S. Census (2010)

Page 9: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 9

What do Hispanics look like?

• White European• Indian• Mestizo

• Black• Mulatto• Asian

Racial Types in the Hispanic Community

Page 10: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 10

StereotypesList common stereotypes that Americans have about Hispanics:

List common stereotypes that Hispanics have about Americans:

• Positive • Negative

• Positive • Negative

Page 11: What everyone needs to know 1 ©2012, Command Spanish®, Inc

How Do Spanish-Speakers See Themselves?

11©2012, Command Spanish®, Inc.

Page 12: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Hispanics are persons whose speech, customs or cultural

heritage pertain to, or derive from, any of the nineteen Spanish-

speaking countries in the world, and Puerto Rico. Hispanics

may speak Spanish, be bilingual, speak only minimal Spanish,

or speak no Spanish at all. Hispanics may be of any single or

mixed racial origin. The primary Spanish groups in the United

States are: Mexican, Mexican-American, Cuban, Cuban-

American, Puerto Rican, Dominican, and Central American. The

civil status of Hispanics may be: U.S. born citizens, legal

residents, legal workers, students, visitors/tourists, or illegal

aliens (undocumented workers).

12©2012, Command Spanish®, Inc.

Who are Hispanics?A working definition…

Page 13: What everyone needs to know 1 ©2012, Command Spanish®, Inc

©2012, Command Spanish®, Inc. 13

Levels of Language Ability of Hispanics• Spanish-Only, Literate

(university graduate, professional, secondary education, or technical specialist)

• Spanish-Only, Illiterate, or Primary School Education (0-6 years of primary education only)

• Spanish Speaker with 100-300 Word English Vocabulary

• LEP (Limited English Proficient)• Bilingual• Bilingual & biliterate• English Speaker with 100-300 Word Spanish

Vocabulary• English-Only

Page 14: What everyone needs to know 1 ©2012, Command Spanish®, Inc

MachismoMarianismo

14©2012, Command Spanish®, Inc.

Gender Issues

Page 15: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Proxemics and Haptics

Personal SpaceTouching

©2012, Command Spanish®, Inc. 15

Page 16: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Chronemics• Time concepts

• Appointments• General day

divisions•“on time”

• Workday• Leisure• Overtime, Vacation,

and Time Off

©2012, Command Spanish®, Inc. 16

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17©2012, Command Spanish®, Inc.

The Hispanic Surname System

• María Elena Guzmán González marries

• Pablo Felipe Durán Rodríguez

Their daughter • FIRST NAMES: María Teresa• LAST NAMES: .

Their son • FIRST NAMES: José Felipe• LAST NAMES: .

Page 18: What everyone needs to know 1 ©2012, Command Spanish®, Inc

What is her married name?What do I call her?

18©2012, Command Spanish®, Inc.

María Elena Guzmán Gonzálezmarries

Pablo Felipe Durán Rodríguez

The Hispanic Surname System

Page 19: What everyone needs to know 1 ©2012, Command Spanish®, Inc

• Religious Names• Nicknames

19©2012, Command Spanish®, Inc.

Hispanic Names and Nicknames

Page 20: What everyone needs to know 1 ©2012, Command Spanish®, Inc

• Survival English• Workplace English• Social English

20©2012, Command Spanish®, Inc.

LEPs, or How Much English?

Page 21: What everyone needs to know 1 ©2012, Command Spanish®, Inc

• Understanding

• Using native language

• Uneducated

• Bilingual = biliterate

• False affirmation

• Spiraling

21©2012, Command Spanish®, Inc.

Misconceptions Based on Language Issues

Page 22: What everyone needs to know 1 ©2012, Command Spanish®, Inc

Spanish-Speakers in the Workplace:A Cross-Cultural Guide

please contact Command Spanish®, Inc.

601-582-8378

or your local Command Spanish® provider.

You can visit our website at:

www.commandspanish.com

For the complete cross-cultural program entitled:

22©2012, Command Spanish®, Inc.