WENDY L. DUCASSE, MSW, LCSW

Unit 9: Arranging the Pieces

Let’s Begin!

Quote of the Week“

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.”

Now it’s time to look back…

Tonight’s Agenda

-Review each unit’s main concepts.-Visit your final project.-Review due dates.-Ask questions, ask questions…maybe some

will be answered :)

Key Points of Unit 1: Introduction to the Interview

Key points:

1. We know how to begin, focus, and conclude interviews.2. Identification of challenges and barriers (social and personal,

values, organizational, gender, culture, etc.)

Key Points of Unit 2: Effectively Managing the Interview

Key Points:

Connecting—both verbally and nonverbally Appreciation of the world from our client’s point of view A.O.L. (attending, observing, listening)

-remember cultural norms

Egan (2007): SOLER

Introduction of the use of translators and interpreters

Our roadblocks

Unit 3: Reflecting, Paraphrasing, and the Non-judgmental Response

Paraphrasing: our attempt to combine reflections about feelings, situations, and behavioral responses (Ex: “You feel overwhelmed because you have a lot of work to do before the end of the term”/ “I hear…”, “I sense…”)

The importance of staying in the here and now.

Five categories of feelings: mad, sad, bad, glad, and afraid (56-58)

Reflections of the client’s perception of the situation.

Paraphrases need to be coherent, reflective, concise, and accurate (62-64)

Unit 4: Building the Professional Relationship

Use of probes and questions

DON’T overuse questions

There is a such thing as a bad probe!

Open vs. Closed

The miracle question

Documentation

Unit 5: Effectively Managing and Focusing the Interview

Mapping and Its Importance

Structure of Interview: start, flow, good conclusion

Use of interpreters

Control when you have challenging clients (unresponsive, “resistant”, the talker)

Interpreters…again…how to make sure they’re getting everything

Transitions

Unit 6: The Steps to Success

Paraphrasing—accurate and related to current experience

Addressing positive behaviors and identifying strengths

Hutchins and Vaught (1999): 4 challenging patterns

Blind spots

Goal Setting

Brainstorming and revisiting the miracle question

Motivational Interviewing and CBT (131-140)

Unit 7: Effective Crisis Management

Crisis is relative!

Use of empathy is always important—especially here, though!

Sources of crisis/crises

Threats of violence or self harm (146-148)

Suicidal ideation

Clients with anger issue—maintaining safe boundaries

Unit 8: Preventing Burn Out

Our work is H-A-R-D

Stress, Burnout, and Survival

What is stress?

GAS

What determines our reactions to stressors?

Symptoms of Burnout

Unit 9:Putting it All Together

You Put it All Together and You Turn Yourself Around…

This week is about tying up loose ends and REALLY applying what you’ve learned all term!

Your final project is a comprehensive project that addresses EVERY concept we’ve covered.

About Your Final Project

Worth 200 points: 2 intake documents plus a paperIntake Read the scenario of Phil and John. Complete one intake form for Phil. Complete one intake form for John.

What services is the client seeking? Answer the question in the space provided

For each “issue” you believe is present for the client, put your initials in the box to the left of it. Then you MUST write an explanation in the corresponding space under the column “Explanation”. Your explanation can be a sentence or two.

Your Paper

Then your paper: 3 to 5 pages, double spaced. 12 point font,

Times New RomanCover pageReference pageAT LEAST TWO Sources—one can be your

text, but the other(s) should be from the Kaplan Library.

Your Final Project, continued

Pointers:-utilize the Writing Center-proofread!!!—make sure your writing makes sense and there

are capitalizations and punctuation where it needs to be-review the rubric and make sure you’ve done everything

specified-MAKE SURE YOU CITE AND GIVE CREDIT TO WORDS

THAT AREN’T YOUR OWN—IF YOU DON’T, IT’S PLAGIARISM!!! USE QUOTATION MARKS AROUND DIRECT QUOTES FROM YOUR SOURCES! For example:

“This is the quote from your author”. (Author and Year)“This is the quote from your author”. (DuCasse 2011)

Don’t Forget!

There is NO seminar next week. Tonight is our last seminar!

All late work (NO EXCEPTIONS!) is due by 11:59pm EST on Saturday, July 23rd.

Last questions??