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UW Sometimes and Aspiring Supervisor Series
WELCOME to UW-Madison
Co-Sponsored by
Wisconsin Union, Facilities, Planning & Management, & UW OHRD
Co-Facilitated by:
Mary Hoddy and Shoko Miyagi
Coming together is a beginning; keeping together is progress; working together is success.
Henry Ford
UW Sometimes and Aspiring Supervisor Series
Weekly Topics 1st Theme: People Skills
Week 1 Learning and the Sometimes Supervisor
Week 2 Listening is the Key!
Week 3 More Listening and Questions
2nd Theme: Knowing “When to Do What”
Week 4 Adapting Supervision Styles
Week 5 On the Job Training and Coaching
~ No Class ~
Week 6 More Keys to Coaching and Feedback
3rd Theme: Putting It All Together
Week 7 Dealing with Difficult Situations
Week 8 Managing Projects and Processes
Coming together is a beginning, keeping together is progess, and working together is
success. Henry Ford
UW Sometimes and Aspiring Supervisor Series
Getting to Know You and Your Wishes!
1. Find someone that you do not know
2. Introduce yourself. Share where you work. Come up with one
guideline for participating
3. We’ll introduce ourselves & create a list of:
Group Agreements
•
•
4. Review the Wishes you emailed us.
What would you add?
Get up and take your Binders with you.
UW Sometimes and Aspiring Supervisor Series
Things to know about our class!
2. Each class builds on previous sessions. If you
miss a class:
• Do the readings
• Complete activities in packet
• Let Mary or Shoko know
3. Please slip out and take a
break if you need one!
We‘ll stay active so you won‘t get bored!
UW Sometimes and Aspiring Supervisor Series
Help you: organize & analyze your thoughts
Lead you to: try ideas when you get back to work
Will not: Give you right / wrong answers to your
issues
Example of Using a Model: Situations can be
Simple (straight forward,
Step by step)
Complicated (more pieces, but still
step by step)
Complex (Multiple issues,
changing)
Following a Recipe Building a House Raising a Child
• • •
• • •
• • •
5. We offer Models and readings to:
UW Sometimes and Aspiring Supervisor Series
Things to know about our class!
7. Thank you to OHRD for drinks
and snacks!!
8. Is there anyone who cannot access our SASS
Resources page at www.ohrd.wisc.edu/?
+ Speak Up and face others in
class when speaking
If someone arrives late, YOU are IT! Please help them get connect!
UW Sometimes and Aspiring Supervisor Series
Core Competencies Session Topic Learning Objectives
1 Learning Theme 1: People Skills
2 Listening
3 Questions
4 Adapting Theme 2: When to do What
5 Training
6 Coaching & Feedback
7 Difficult Feedback Theme 3: Put it All Together
8 Improving Procedures
UW Sometimes and Aspiring Supervisor Series
1st Theme: Supervisory Skills
Learning and the Sometimes Supervisor
AGENDA
1. How Adults Learn
2. Three Learning Styles Preferences
3. Evaluating THIS session
and ideas for YOUR work
4. Intro to 4 Generations in
Workplace
5. Johari Window
+ Try Out Card
UW Sometimes and Aspiring Supervisor Series
1. How Adults Learn
• In pairs, share a favorite learning experience
• Identify what your teacher did that made it so memorable
Teachers open the door...you enter yourself.
Chinese proverb
UW Sometimes and Aspiring Supervisor Series
Head, Heart, Hands
Ideas, Feelings, and Actions Cognitive, Affective and Psychomotor
In your same pairs, share examples of
Head, Heart, and Hands from your story.
The deepest learning takes place in the affective or heart domain.
UW Sometimes and Aspiring Supervisor Series
2. Three Learning Preferences
Visual
Auditory
Kinesthetic
Underline or highlight what you find useful on the page.
Principles of Learning
UW Sometimes and Aspiring Supervisor Series
2 con. Three Learning Styles Preferences
Stand under the sign that best describes your preference for
learning.
Why did you stand where you did?
Vote with your feet!
UW Sometimes and Aspiring Supervisor Series
New Research on Learning
1. Match WHAT we want to learn with the RIGHT method
UW Sometimes and Aspiring Supervisor Series
New Research on Learning
1. Match WHAT we want to learn with the RIGHT method
2. Auditory and visual reinforce each other
UW Sometimes and Aspiring Supervisor Series
New Research on Learning
1. Match WHAT we want to learn with the RIGHT method
2. Auditory and visual reinforce each other
3. CHUNK items in 3 - 5 parts so the brain can remember
•
•
•
Information overload can ensure little or NO learning.
UW Sometimes and Aspiring Supervisor Series
3. Evaluating OUR Session and YOUR work
Head
(Knowledge)
Heart
(Feeling)
Hand /
Psychomotor
(Skills & Experiences)
Visual Auditory Chunking
What have we done so far today? What do you do in your work?
UW Sometimes and Aspiring Supervisor Series
4. Four Generations in the Workplace Use the cards to guess characteristics of the different generations.
WW2 Baby Boomer Gen X Gen WHY
This is the first time in history to have four generations in the workplace.
UW Sometimes and Aspiring Supervisor Series
5. JOHARI WINDOW
Public What we all know
My Blind Spots
What others know and I do not
Known To Self Unknown To Self Known to Others
Created by Joseph Luft and Harry Ingham
What do you want to share? Keep private?
UW Sometimes and Aspiring Supervisor Series
5. JOHARI WINDOW
Public What we all know
My Blind Spots
What others know and I do not
Private What I know and
Others do not
Unknown No one knows ..
Yet
My Potential
Known To Self Unknown To Self Known to Others Not Known to Others
Created by Joseph Luft and Harry Ingham
What do you want to share? Keep private?
UW Sometimes and Aspiring Supervisor Series
5. JOHARI WINDOW
Public What we all know
My Blind Spots
What others know and I do not
Private What I know and
Others do not
Unknown No one knows ..
Yet
My Potential
Known To Self Unknown To Self
Your
Turn
Privately, write a few of your characteristics in the boxes
What might be your Blind Spots or your Unknown areas of Potential Learning?
UW Sometimes and Aspiring Supervisor Series
Reading for Week 2:
1. Complete SASS Skills Inventory. Page 8 in packet
2. Try out Card. What do you want to try this week?
3. An Introduction to Nonviolent Communication (NVC) -- pages 1-4.
http://www.celebrateempathy.com/NVC_Intro.pdf
Great to meet you! See you next week!!