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Welcometo
the Initial Environmental Review
Training
DefinitionDefinitionEnvironmental aspects element of an organisation's activities,
products or services that can interact with the environment
Environmental impacts any change to the environment,
whether adverse or beneficial, wholly or partially resulting from an organisation's activities, products or services
Environmental Aspects Vs. Impacts
Activity Aspects Impacts
MakingReport
Consumption of
paper
Depletionof
naturalresources
Definition
A significant environmental aspect is an environmental aspect that has or can
have a significant environmental impact…….
Recommended Stages to establish an EMS
Recommended Stages to establish an EMS
How to establish an EMS?
Obtain Commitment
•Appoint Management Representatives
Obtain Commitment
•Appoint Management Representatives
Understand the Current Environmental Position
•Gap Analysis
•Aspects Identification
Understand the Current Environmental Position
•Gap Analysis
•Aspects Identification
GET STARTED
EMS Elements according to ISO 14001EMS Elements according to ISO 14001
1. Environmental Policy1. Environmental Policy
Planning2. Environmental aspects
3. Legal & other requirements4. Objectives & targets
5. Environmental management programme(s)
Planning2. Environmental aspects
3. Legal & other requirements4. Objectives & targets
5. Environmental management programme(s)
Implementation & operation6. Structure & responsibility
7. Training, awareness & competence8. Communication
9. Environmental management system documentation10. Document control
11. Operational control12. Emergency preparedness & response
Implementation & operation6. Structure & responsibility
7. Training, awareness & competence8. Communication
9. Environmental management system documentation10. Document control
11. Operational control12. Emergency preparedness & response
Checking & corrective action13. Monitoring & measurement
14. Non-conformance & corrective & preventive action15. Records
16. Environmental management system audit
Checking & corrective action13. Monitoring & measurement
14. Non-conformance & corrective & preventive action15. Records
16. Environmental management system audit
17. Management review17. Management review
Initial Environmental Review Training
Initial Environmental Review Training
Aim of IER is essentially an exercise aimed at clarifying what the organisation’s current positions with respect to :
•Environmental management system elements
•Environmental Aspects
•Environmental performance
Initial Environmental Review Training Initial Environmental Review Training
Four areas:
1. Existing management & operational practices & procedures
2. Identification of sign. Environmental aspects
3. Previous environmental accidents, fines/ penalties & preventive action
4. Legislative & regulatory requirements
Initial Environmental Review Training
Initial Environmental Review Training
Other areas: Normal & abnormal operation Possible emergency conditions e.g. fire, spillage/ leakage, etc.
Initial Environmental Review Training
Initial Environmental Review Training
Two Key Tasks: “GAP Analysis” of current operations
& management practices against ISO 14001 Requirements in Hotel
ISO 14001 Aspects Identification within departments in the hotel
Front-of-the-house Guestrooms Restaurants & bars Recreational
facilities Hygiene & Health
care facilities Other facilities
Initial Environmental ReviewTraining
Back-of-the-house Kitchen Chiller plant Boiler plant Fire fighting system Solid waste storage Water storage Wastewater
discharge Chemicals &
dangerous storage
General Facilities in HOTEL
Generic Management Structure
Initial Environmental ReviewTraining
TOP LEVEL MANAGEMENT
DEPARTMENTAL LEVEL
SECTIONAL LEVEL
OPERATIONAL LEVEL
H O TE L O R G A N IS A TIO N C H A R T
A ccou n tsD ep t.
P u rch as in gD ep t.
H u m anR esou rces
D ep t.
P u b licR e la tion s
D ep t.
S a les&
M arketin gD ep t.
F ron tO ffice
F ood&
B everag eD ep t.
H ou sekeep in gD ep t.
E n g in eerin gD ep t.
S ecu rityD ep t.
D u p u ty G en era l M an ag er/ F in an c ia l C on tro lle r
G en era l M an ag er
Initial Environmental ReviewTraining
1. GAP ANALYSIS of current operations & management practices against ISO 14001 Requirements in Hotel– ISO 14001 GAP ANALYSIS CHECKLIST
FOR REVIEW OF HOTEL ENVIRONMENTAL MANAGEMENT PRACTICES
Initial Environmental ReviewTraining
1. Identify current environmental practices 2. Identify supporting documents 3. Identify the GAPs 4. Suggest recommendations
Initial Environmental ReviewTraining
Site Visit Document Interview
Review
Initial Environmental ReviewTraining
2. ISO 14001 Environmental Aspects Identification
Initial Environmental ReviewTraining
PROCESSFLOW
INPUT
OUTPUT
Identified all
Aspects&
Impacts
(REGISTER)
Identified all
Aspects&
Impacts
(REGISTER)
Site Visit
Documents Review
Interview
STAGE I STAGE II STAGE III
2. ISO 14001 Environmental Aspects Identification
Initial Environmental ReviewTraining
Evaluation of Significant Aspects
Minor
Aspects
Significant
Aspects
Operational Control
(CONTROL)
Objectives & Target
(IMPROVE)
Keeping Records
STAGE IV
Initial Environmental ReviewTraining
2. Environmental Aspects Identification
Input-Output Diagram
INPUTS•Water use•Energy use•Raw material use•Vehicles use•Storage of materials•Use/ delivery/ storage / labelling/ packing of chemicals
INPUTS•Water use•Energy use•Raw material use•Vehicles use•Storage of materials•Use/ delivery/ storage / labelling/ packing of chemicals
PROCESS FLOW
(Activity, Product
or Service)
OUTPUTS•Finished goods•Emission to air•Emission to water•Noise generated•Disposal to land•Hazardous waste•Abnormal situation (e.g. start-up & shut-down conditions)•Possible emergency conditions (e.g. Accidents & incidents) •Container leakage/disposal/ spillage/dilution of chemicals
OUTPUTS•Finished goods•Emission to air•Emission to water•Noise generated•Disposal to land•Hazardous waste•Abnormal situation (e.g. start-up & shut-down conditions)•Possible emergency conditions (e.g. Accidents & incidents) •Container leakage/disposal/ spillage/dilution of chemicals
Associated with all steps
Associated with all steps
INPUT OUTPUTInput-Output Diagram
Initial Environmental ReviewTraining
C H IN E S EK ITC H E N
C O L DK ITC H E N
F R E N C HK ITC H E N
JA P A N E S EK ITC H E N
F & BK ITC H E N
1. Break F& B Kitchen’s
operation into different sections
2. Environmental Aspects Identification
Initial Environmental ReviewTraining
D IM S U MS E C TIO N
F R Y IN GS E C TIO N
B O IL IN GS E C TIO N
B B QS E C TIO N
C H O P P IN GS E C TIO N
C H IN E S EK ITC H E N
2. Break CHINESE KITCHEN into sub-sections
2. Environmental Aspects Identification
ee
2. Delivering & Receiving
food from suppliers
2. Delivering & Receiving
food from suppliers
3. Preparation3. Preparation
4. Serving4. Serving
Associated with all steps
Associated with all steps
INPUT OUTPUTInput-Output Diagram of Chinese Kitchen
1. Food ordering1. Food ordering
Washing food
Trimming food
Cooking food
Storing food
ee
2. Delivering & Receiving
food from suppliers
2. Delivering & Receiving
food from suppliers
3. Preparation3. Preparation
4. Serving4. Serving
Associated with all steps
Associated with all steps
-Use of metal can, plastic bag, paper box & glass bottle for packaging food ingredients-Use of glass bottle for packaging sauce-Use of plastic basket & small plastic box for delivery of vegetables
INPUT
-Use of water to wash vegetables-Consumption of water to wash oyster
-Consumption of water to the used food containers & utensils
-Consumption of electricity by lighting
-Disposal of metal can, plastic bag, paper box & glass bottle for packaging food ingredients-Disposal of glass bottle, foil bag, plastic bag, metal can for packaging sauce-Disposal of plastic basket & small plastic box for delivery of vegetables
-Discharge of water for washingvegetables & oyster
-Disposal of leftover food of theday from buffet
-Emission of heat & smoke outside the hotel by HVAC System-Disposal of the broken utensils
OUTPUTInput-Output Diagram of Chinese Kitchen
-Raw materials used 1. Food ordering1. Food ordering-Disposal of excess food
Washing food
Trimming food
Cooking food
Storing food
-Disposal of trimming-Disposal of unused cooked food which will not be served to guests
-----
-Consumption of water to boil vegetables-Consumption of water to boil lobster & shrimps-Consumption of gas by the gas stove-Consumption of electricity by the use of cold room & freezer for storing food
-Use of food wrap to keep food fresh before putting into the freezer
-Emission of heat by the gas stove-Emission of heat & smoke to cook food-Spillage of oil into the fire during cooking-Emission of heat, toxic air & smoke by leakage of electricity/ fire occurrence
-Disposal of plastic food wrap to keep food fresh before putting into freezer -Spoilage of food if the cold room & freezer do not function properly
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT:SECTION:EVENT:
Activity,Product or
ServiceEnvironmental
Aspect-Normal operations(N)-Abnormal operations (A)-Potential emergency conditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: CHINESE KITCHENSECTION: Dim Sum SectionEVENT: ---
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergency -conditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Food ordering Use of rawmaterials &disposal of excessfood (N)
X X
2. Delivering &receiving foodfromSuppliers
Use & disposal ofmetal can, plasticbag, paper box &glass bottle forpackaging foodingredients (N)(e.g.dry beans (10kilo), rice, can food)
X X
Use & disposal ofglass bottle, foilbag, plastic bag,metal can forpackaging sauce(N)(e.g.Cooking wine,soya sauce &tomato paste, etc)
X X
1. Is the aspect controlled through either legal or other requirements?1. Is the aspect controlled through either legal or other requirements?
2. Is the aspect likely to have a high severity of consequence to the environment or human health?
2. Is the aspect likely to have a high severity of consequence to the environment or human health?
3. Did any environmental accidents or incidents occur in the past?3. Did any environmental accidents or incidents occur in the past?
4. Have any legitimate complaints been received related to the aspects?4. Have any legitimate complaints been received related to the aspects?
5. Does the aspect result in large quantities of waste?5. Does the aspect result in large quantities of waste?
6. Are large quantities of resources consumed?6. Are large quantities of resources consumed?
7. Does use/ disposal of the product create concern?7. Does use/ disposal of the product create concern?
8. Is the aspect a business concern, or a concern of interested parties?8. Is the aspect a business concern, or a concern of interested parties?
Significance Evaluation SystemSignificance Evaluation SystemEnvironmental Aspect
Not a significant aspect
Yes
Yes
Yes
Yes
Yes
Yes
Significant?
Yes
Yes
Numerical-based AssessmentNumerical-based AssessmentSCALE DESCRIPTION
(Response to Significant Criteria)
1 Negligible
2 Minor
3 Significant
4 Major
Review of past environmental accidents & incidentsReview of past environmental accidents & incidents
Department:Section:
Past EnvironmentalAccidents or
incidents
RelatedDocuments
Preventive Action
Review of Legal and other requirementsReview of Legal and other requirements
Department:Section:
Ordinance/Regulation
Requirements RelevantReference
Publications
PreventiveAction
Initial Environmental ReviewTraining
F L O O R P U B L ICA R E A S
U N IF O R M /L IN E N
F L O W E RS H O P
L A U N D R Y H O U S E K E E P IN GO F F IC E
H O U S E K E E P IN G
1. Break HOUSEKEEPING into different sections
2. Environmental Aspects Identification
2. Cleaning bathroom2. Cleaning bathroom
3. Replacement of mini-bar3. Replacement of mini-bar
4. Cleaning/ Sweeping/ dusting the guestroom
4. Cleaning/ Sweeping/ dusting the guestroom
Associated with all steps
Associated with all steps
-Use of plastic-bottled bathroom amenities-Consumption of toilet paper-Use & replacement frequency of bathroom towels
INPUT
---
-Electricity consumption by the vacuum cleaner
-Electricity consumption by lighting in guest room & guest floor service pantry-Electricity consumption by air-conditioning in guest room-Water consumption by guest & room attendant-Use, delivery, storage, labelling, packing of chemical e.g. GP Forwards, Glance, End-Bac, Speedball, Quik Solv, Conq-R-Dust-mop treatment liquid, etc.
-Disposal of plastic sanitary bags-Disposal of plastic bottled bathroom amenities-Disposal of condemned terry towels
-Disposal of plastic bottle & aluminium can-Disposal of empty glass bottles of distilled water
-Re-suspension of dust by vacuum cleaner
-Water discharge by guest & room attendant Container-Container leakage, disposal, spillage and dilution of chemical e.g. GP Forwards, Glance, End-Bac, Speedball, Quik Solv, Conq-R-Dust-mop treatmnt liquid, etc.
OUTPUTInput-output Diagram of Housekeeping
(Floor Section)
-Use & replacement frequency of bedding linen -Use of polyester blanket cover sheets for bed making
1. Change of bedding linen
1. Change of bedding linen
-Disposal of condemned woolen blankets,terry towels & bedding sheets
Change of bathroom amenitiesChange of bathroom amenities
Change of toilet paperChange of toilet paper
Change of towelsChange of towels
Washing the bathroom facilitiesWashing the bathroom facilities
5. Others5. Others-Disposal of plastic shopping bags, garbage bags & laundry bags
-Use of ozone air purifier to purify & deodorise gas-Use of pesticides for pest control treatment-Consumption of paper by providing 2 sets of telephone directories-Use of aerosol spray products-Consumption of packing materials for lost & found items-Use of plastic laundry bags for guest s laundry items
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: HOUSEKEEPING DEPARTMENTSECTION: Floor SectionEVENT: ---
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Change ofbedding linen inguestroom
Use & replacementfrequency ofbedding linen &bathroom towels(N)
X X
Use of polyesterblanket coversheets for bedmaking (N)
X X
Disposal ofcondemned woolenblankets & beddingsheets (N)
X X
2. Cleaningbathroom(Change ofbathroomamenities)
Use & disposal ofplastic-bottledbathroom amenities(N)
X X
(Change of toiletpaper)
Consumption oftoilet paper (N)
X X
Initial Environmental ReviewTraining
A B CR E S TA U R A N T
D E FR E S TA U R A N T
G H IB A R
JK LL O U N G E
M N OC A N TE E N
B A N Q U E TIN G R O O MS E R V IC E
S TE W A R D IN G F & BA D M IN .O F F IC E
F & BS ervices
1. Break F& B Service
operation into different sections
2. Environmental Aspects Identification
Setting tablesSetting tables
2. Serving guest2. Serving guest
Associated with all steps
Associated with all steps
-Use of paper chopsticks folder-Use of paper table placemat-Use of matches on guest tables
INPUT
-Use of paper menus-Using paper to take order
-Provision of drinking water for guest-Use of soft paper coaster for holding drinks-Use of toothpicks on guest tables
-Consumption of electricity by spot lights above buffet table-Consumption of electricity by lighting & air-conditioning-Consumption of cold/ hot water
-Generation of broken glassware & chinaware
-Disposal of worn-out paper menus-Disposal of paper for order taking
-Disposal of expired food/ leftover food-Emission of heat by the coffee brewing machine-Emission of air pollutants by smoking
-Emission of heat by spot lights above buffet tables-Emission of heat by lighting
OUTPUTInput-output Diagram of F&B Service Outlet
-Water & chemicals used for polishing the chefing set, re-silvering the silver salt & silver shaker
1. Preparation 1. Preparation -Discharge of water & chemicals for polishing the chefing set, re-silvering the silver salt & silver shakerPolishing of glassware
Order Taking
Serving food to guest
Clearing tables/washing dishes
-Consumption of water & chemicals by Stewarding for cleaning & drying glasses, washing the bread plate, polishing & re-silvering the silver cutlery-Consumption of water & chemicals by Laundry to wash the buffet table linen, table napkin, table cloth for dining
-Disposal of leftover coffee cream-Disposal of toothpicks/ matches on tables-Disposal of paper chopstick folder-Disposal of glass container & leftover portioned jam-Disposal of plastic holder, foil paper & leftover butter-Disposal of empty bottles
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: F&B Service OutletSECTION: ABC SectionEVENT: Preparation
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Preparation(Polishing ofglassware)
Water & chemicalsused for polishingthe chefing set, re-silvering the silversalt & saltshaker(N)
X X
Discharge of water& chemicals forpolishing thechefing set, re-silivering the silvershaker (N)
X X
(Setting tables) Use of paperchopsticks folder,paper tableplacemat &matches on guesttable (N)
X
Generation ofbroken glassware &chinaware (N)
X X
Initial Environmental ReviewTraining
R ece ivin g F & B S to re G en era l S to re E P D A c cou n tsO ffice
A c cou n tsD ep artm en t
1. Break Accounts Department’s
operation into different sections
2. Environmental Aspects Identification
2. Check the market list, quantity & quality of
the products
2. Check the market list, quantity & quality of
the products
3. Calculate the order frominvoice
3. Calculate the order frominvoice
4. Make the daily receiving report
4. Make the daily receiving report
Associated with all steps
Associated with all steps
----
INPUT
-Electricity consumption by the use of calculator to calculate the order from the invoice-Use of paper roll for calculating the order from the invoice
-Use of NCR paper to make daily receiving report-Consumption of electricity by the computer to input data from the receiving report
-Consumption of electricity by lighting, air-conditioning & electric fan in ReceivingOffice-Consumption of general office stationery such as ball pen, pencil, ruler, etc.
-Disposal of unfresh or unused parts of meat & vegetables-Disposal of unfresh fish-Disposal of those expired or spoilt items
----
-Disposal of those useless or out-dated report
----
OUTPUTInput-Output Diagram of Accounts Department
(Receiving Section)-Use of carton box & bamboo basket for packaging vegetables from suppliers-Use of plastic bag & carton box for packaging chilled meat & frozen meat from suppliers respectively-Use of plastic bucket for holding fish from suppliers-Use of Styrofoam box & carton box for packaging salmon fish from suppliers-Use of plastic bag for packaging prawn from suppliers-Use of steel can & carton box for packaging food (e.g. pineapple juice) from suppliers-Use of carton box for packaging stationery from suppliers
1. Receiving food, raw materials or products
from suppliers
1. Receiving food, raw materials or products
from suppliers
-Disposal of carton box & bamboo basket for packaging vegetables-Disposal of plastic bag& carton box for packaging chilled meat & frozen meat respectively-Disposal of plastic bucket for holding fish-Disposal of Styrofoam box & carton box for packaging salmon fish-Disposal of plastic bag for packaging prawn-Disposal of steel can & carton box for packaging food (e.g. pineapple juice) -Disposal of carton box for packaging stationery
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: ACCOUNTS DEPARTMENTSECTION: Receiving SectionEVENT: Receiving food
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Receiving food,raw materials orproducts fromsuppliers
Use & disposal ofcarton box &bamboo basket forpackagingvegetables fromsuppliers (N)
X X
Use & disposal ofplastic bag & cartonbox for packagingchilled meat &frozen meat fromsuppliersrespectively (N)
X X
Use & disposal ofplastic bucket forholding fish fromsuppliers (N)
X X
Use & disposal ofstyrofoam box &carton box forpackaging prawnfrom suppliers (N)
X X
2. Ordering plastic products2. Ordering plastic products
3. Ordering food items3. Ordering food items
Associated with all steps
Associated with all steps
-Purchasing policy of plastic products(e.g. Use of plastic bags & guest supplies, etc.)
INPUT
-Purchasing policy of food items(e.g. Use of packing materials)
-Purchasing policy of beverage products(e.g. Use of glass bottle drinks, plastic bottle
drinks & aluminium-canned drinks)
-Consumption of electricity by office equipment-Consumption of electricity by lighting & air-conditioning in Purchasing Office-Use of paper & stationery in Purchasing Office
-Purchasing policy of plastic products(e.g. Disposal of plastic bags & guest supplies, etc)
-Purchasing policy of food items(e.g. Disposal of packing materials)
-Purchasing policy of beverage products(e.g. Disposal of glass bottle drinks, plastic bottle drinks & aluminium-canned drinks)
___
OUTPUTInput-Output Diagram of Purchasing Department
-Purchasing policy of paper products & printed matters
(e.g. Use of copy paper & hotel stationery, etc.)1. Ordering paper
products or printed matters
1. Ordering paper products or printed matters -Purchasing policy of paper products & printed matters
(e.g. Disposal of copy paper, hotel stationery, etc)
4. Ordering beverage products4. Ordering beverage products
-Purchasing policy of Housekeeping & F&B cleaning chemicals
(e.g. Dishwashing machine cleaning powderdetergent, dishwashing rinse additive, etc.)
5. Ordering cleaning chemicals5. Ordering cleaning chemicals
-Purchasing policy of Housekeeping & F&B cleaning chemicals
(e.g. Dishwashing machine cleaning powderdetergent, dishwashing rinse additive, etc.)
-Purchasing policy of electricity & gas equipment which may affect energy
consumption
6. Ordering electricity & gas equipment6. Ordering electricity & gas equipment
-Purchasing policy of electricity & gas equipment which may affect air emission
7. Others7. Others
---- -Purchasing policy of toner cartridge(e.g. useless toner cartridge may create solid
waste)
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: PURCHASING DEPARTMENTSECTION: ---EVENT: Ordering
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Ordering paperproducts or printedmatters
Purchasing policyof paper products &printed matters (N)(e.g. Use &disposal of copypaper & hotelstationery, etc)
X X
2. Ordering plasticproducts
Purchasing policyof plastic products(N)(e.g. Use &disposal of plasticbags & guestsupplies, etc)
X X
3. Ordering fooditems
Purchasing policyof food items (N)(e.g. Use &disposal of packingmaterials)
X X
Initial Environmental ReviewTraining
1. Break Front Office’s operations into different sections
2. Environmental Aspects Identification
F ron tD esk
A ss is tan tM an ag er
D esk
C on c ie rg e B u s in essC en tre
O p era to r H ea lthC lu b
G en era lO ffice
F ron tO ffice
Print the registration card/ Check-In slipPrint the registration card/ Check-In slip
Guest Check - InGuest Check - In
Associated with all steps
Associated with all steps
-Use of paper
INPUT
-Use of plastic for issuing guest key cards
-Use of paper & the paper envelope
-Use of stationery-Consumption of electricity by the use of computer & printer-Consumption of electricity by lighting & air-conditioning
-Disposal of the out-dated registration card/ check-in slip
----
-Disposal of paper
-Disposal of the useless stationery
OUTPUTInput-Output Diagram of Front Office
(Front Desk) -Use of paper
PreparationPreparation
-Disposal of the outdated arrival list
-Use of printing paper -Disposal of the useless report
-Use of printing paper-Disposal of the useless check-out statement
Assign room & issue guest key cardAssign room & issue guest key card
Print the expected arrival / Rooming listPrint the expected arrival / Rooming list
Sending message to guestsSending message to guests
Print the back up reportPrint the back up report
Guest Check-OutGuest Check-Out
Print the check-out statement/ Print the check-out statement/
-Use of printing paper
Print the Audit ReportPrint the Audit Report
-Disposal of those out-dated & useless Audit Report
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: FRONT OFFICE DEPARTMENTSECTION: Front DeskEVENT: ---
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Preparation(Print the expectedarrival / Roominglist)
Use & disposal ofpaper to print theexpected arrival/Rooming list (N)
X X
(Print theregistration card/Check-In slip)
Use & disposal ofpaper to print theregistration/ Check-in slip (N)
X X
2. Guest check-in
(Assign room &issue guest keycard)
Use of plastic forissuing guest keycards (N)
X X
(Sending messageto guests)
Use & disposal ofpaper (N)
X X
Initial Environmental ReviewTraining
1. Break Engineering’s Operations into different sections
2. Environmental Aspects Identification
A ir-con d it ion in gS ec tion
E lec trica lS ec tion
M ech an ica lS ec tion
B u ild in g&
D ecora tion
E n g in eerin gS toreR oom
E n g in eerin gO ffice
G en era lO ffice
E n g in eerin g
Initial Environmental ReviewTraining
2. Break Air-conditioning Section into sub-sections
2. Environmental Aspects Identification
W ater-s id e(C h ille r)
A ir-s id e(P A U , A H U & F an C o il)
V en tila t ion(In take & E xh au s t F an s )
A ir-con d it ion in gS ec tion
Control of chiller capacitye.g. Water temperature
Control of chiller capacitye.g. Water temperature
Use of refrigerantUse of refrigerant
Associated with all steps
Associated with all steps
-Electricity consumption to run the chiller
-Use/ delivery/ storage/ labelling/ packing of refrigerant
-Use/ delivery/ storage/ labelling/ packingof chemicals-Increase electricity consumption if the dosage of chemicals is insufficient tokill the bacteria
-Consumption of electricity by lighting & air-conditioning in the Chiller plant -
-Noise emission when running the chiller-Differential chilled water temperature can affect thermal comfort of human beings
-Container leakage/ disposal/ spillage of refrigerant which is an ozone depleting substances
-Container leakage/ disposal/ spillage of chemicalswhich will cause water pollution & harmful to human’s health
----
Input-Output Diagram of Engineering Department (Air-conditioning Section) Water -Side
(Chiller Section)
Chemical treatment of chilled water to kill the
bacteria (ie. corrosive substances)
Chemical treatment of chilled water to kill the
bacteria (ie. corrosive substances)
---- Heat rejection of air-conditioning systemHeat rejection of air-conditioning system -Heat emission to air / sea water
MaintenanceMaintenance
Malfunctioned water pump& chillerMalfunctioned water pump& chiller
-Use of water & chemical for condenser/ evaporator water pipe cleaning
----
-Increased consumption of electricity & water in case of malfunctioned water pump
Water pipe cleaningWater pipe cleaning -Discharge of waste water after cleaning
Maintenance on the water pump & chillerMaintenance on the water pump & chiller
-Disposal of chemical waste (spent lubricant oil)-Use of lubricant oil for maintenance
Changing the zinc plateChanging the zinc plate-Use of zinc when changing the zinc
plate -Disposal of zinc plate
Operation OperationINPUTS OUTPUTS
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: ENGINEERING DEPARTMENT (Air-conditioning Section)SECTION: Water-side (Chiller Section)EVENT: Chiller Operation
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Chilleroperation
(Control of chillercapacity )e.g. watertemperature
Electricityconsumption to runthe chiller (N)
X
Noise emissionwhen running thechiller (N)
X
Differential chilledwater temperaturecan affect thermalcomfort of humanbeing (N)
X
(Use of refrigerant) Use/ delivery/storage/ labelling/packing ofrefrigerant (E)
X
3. Extinguish fire by fire prevention & control facilities
3. Extinguish fire by fire prevention & control facilities
Associated with all steps
Associated with all steps
-Use of BCF fire extinguishers that contain ozone depleting substances
INPUT
-Providing fire prevention training to all hotel staff and security guards so as to ensure that they have proper training, awareness and competence on fire prevention and control
-Storage of dangerous goods & chemicals in the hotel
-Consumption of electricity & air-conditioning by lighting in Security office & control room-Use of paper & stationery in the office
-Emission of ozone depleting substances to the environment
-Disposal of the empty bottles of fire extinguisher
----
----
-Disposal of useless paper & stationery in the office
OUTPUTInput-Output Diagram of Security Department
----
2. Patrol around the hotel2. Patrol around the hotel
----
5. Control & monitor the storage of dangerous goods & chemicals in
the hotel
5. Control & monitor the storage of dangerous goods & chemicals in
the hotel
4. Fire prevention training provided for the staff
4. Fire prevention training provided for the staff
-Use of CCTV for watching hotel’s activities-Use of video tapes to record the hotel’s activities by CCTV
1. Watching hotel’s activities through the use of CCTV
1. Watching hotel’s activities through the use of CCTV
-Disposal of CCTV for watching hotel’s activities-Disposal of useless video tapes
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: SECURITY DEPARTMENTSECTION: ---EVENT: ---
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Watchinghotel’ s activitiesthrough the use ofCCTV
Use & disposal ofCCTV for watchinghotel’ s activities(N)
X X
Use & disposal ofvideo tapes torecord hotel’ sactivities by CCTV(N)
X X
2. Extinguish fireby fire prevention &control facilities
Use & disposal ofBCF fireextinguishers thatcontain ozonedepletingsubstances (N)
X X X
Providing fireprevention trainingto all hotel staff &security guards soas to ensure thatthey have propertraining, awareness& competence onfire prevention &control.(E)
X X
2.Internal or external envelope use 2.Internal or external envelope use
3.Paper/ plastic file use3.Paper/ plastic file use
-Use of envelopes
INPUT
-Use of paper/ plastic file
-Use of carton box/ cardboard
-Disposal of envelopes
-Disposal of paper/ plastic file
-Disposal of carton box/ cardboard
OUTPUTInput-Output Diagram of Administration Office-Use of white office paper (letterhead paper,
copy paper, scratch paper, business forms,photocopies, computer printouts, reports,
memos, etc.) 1. Office paper use
1. Office paper use -Disposal of white office paper (letterhead paper,
copy paper, scratch paper, business forms,photocopies, computer printouts, reports,
memos, etc.)
4 Carton box/ cardboard use 4 Carton box/ cardboard use
-Use of memos sheet
5. Message taken 5. Message taken
-Disposal of memos sheet
-Use of plastic bags
6. Use of plastic bag 6. Use of plastic bag -Disposal of plastic bags
-Disposal of the useless general office stationery
-Consumption of general office stationerysuch as ball pens, pencils, ruler, etc.
8. Printing/ Photocopying8. Printing/ Photocopying-Consumption of paper during photocopying
or printing
-Emission of heat, dust & ozone during photocopying
-Emission of noise by the operation of printer
9. Use of office equipment 9. Use of office equipment
-Electricity consumption by the use of office equipment such as electronic
typewriter, photocopier, computer, & printer-Emission of noise by the use of typewriter
10. Lighting in office10. Lighting in office
-Electricity consumption by lighting in office
-Heat emission by lighting in office
7. Use of office stationery 7. Use of office stationery
11. Air-conditioning11. Air-conditioning-Electricity consumption by air-conditioning
in office----
Register of Environmental Aspects & ImpactsRegister of Environmental Aspects & ImpactsDEPARTMENT: Administration OfficeSECTION: ---EVENT: ---
Activity, Productor
ServiceEnvironmental
Aspect-Normal operations (N)-Abnormal operations (A)-Potential emergencyconditions (E)
Environmental ImpactsSignificant
?
OperationalControl
Ref.
Objectives&
TargetsRef.
Air Water Land Noise Flora&
Fauna
MaterialResource
1. Office paper use Use & disposal ofwhite office paper(letterhead paper,copy paper, scratchpaper, businessforms, photocopies,computer printouts,reports & memos,etc)
X X
2. Envelope use Use & disposal ofenvelopes
X X
3. Paper or plasticfile use
Use & disposal ofpaper/ plastic file
X X
4. Carton box orcardboard use
Use & disposal ofcarton box
X X