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WELCOME TO THE FEMA REGION VII WEBINAR ON FUNCTIONAL NEEDS SUPPORT SERVICES FNSS May 2, 2012

Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

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Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS. May 2, 2012. Administrative Details. Your phone is on mute. Please post questions in the “chat room” - PowerPoint PPT Presentation

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Page 1: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

WELCOME TO THE FEMA REGION VII WEBINAR ON FUNCTIONAL NEEDS SUPPORT SERVICES FNSS

May 2, 2012

Page 2: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Administrative Details

Your phone is on mute.

Please post questions in the “chat room” A copy of this presentation and

additional resources are available to you in the “file share” section of the website

Click Here

Page 3: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Greetings

Jono Anzalone

Regional Voluntary Agency Liaison

for

FEMA Region VII

816.283.7078

[email protected]

Kam Kennedy

American Red Cross

Special Representative

to

FEMA Region VII

816.283.7250

[email protected] Jones

Regional Disability Integration Specialist

for

FEMA Region VII

[email protected]

Cory FastMass Care Specialist

for

FEMA Region VII

[email protected]

Page 4: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Purpose and Outcomes

Purpose: To provide an overview of issues pertaining

to Functional Needs Support Services (FNSS) in general population shelters.

Outcome: To understand the benefits of integrating

FNSS principles in emergency planning, be familiar with initiatives underway and aware of resources available as you move forward.

Page 5: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Defining FNSS

Services that enable children and adults to maintain their usual level of independence in general population shelters. These services include: Reasonable modifications to policies, practices

and procedures Provisions for Durable Medical Equipment (DME) Provisions for Consumable Medical Supplies

(CMS) Provision for Personal Assistance Services (PAS) Other goods and services as needed

Page 6: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

History of FNSS Guidance: What have we done and where are we going? November 1, 2010 FNSS Guidance document released. Contract awarded and signed to develop Guidance on

Planning for Integration of Functional Needs Support Services in General Population Shelters and training to build state capacity for FNSS.

Disability Integration Specialists in each of the 10 FEMA Regions hired.

Procedural guide for Personal Assistance Services (PAS) in development for the States.

Readiness contract executed making Durable Medical Equipment (DME) available on nationally declared disasters.

Each Region recognized the need to assign an FNSS POC to help information flow to and from the States.

Page 7: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Regional Disability Integration Specialists

Preparing individuals and families and strengthening communities before, during and after a disaster by providing guidance, tools, methods and strategies to integrate and coordinate emergency management efforts to meet the access and functional needs of all citizens, including children and adults with disabilities.

Subject matter expertise

Page 8: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Disability Demographics

56.4 million Americans (20% of the population)

12% are children birth - 18 years old 10% are 18 – 64 years old 38% are over 65 years old 11 million people over age 6 need personal

assistance with everyday activities Globally, there are 650 million people with

disabilities

Page 9: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Disability Facts

1.8 million unable to see printed words (10 million total)

1 million are unable to hear conversations (30 million total with hearing loss to some degree from mild to profound)

2.5 million have difficulty having their speech understood (431,000 are unable to have their speech understood)

16.1 million have a cognitive, intellectual or mental health disability (over 7% of the population)

3.3 million people over the age of 14 use a wheelchair and another 10 million have used a cane, crutches, or a walker to get around for 6 months or longer.

Page 10: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

How Can we Help?

RDIS’s can provide resources and identify key disability organizations in your area to help in integrating people with or without disabilities who have access and functional needs in emergency planning. There is a difference in talking about what we think someone needs and actually having people at the table helping emergency managers to prepare and plan for those with access and functional needs.

Page 11: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

What are we doing?

We are working with our Assistive Technology Programs to increase access to assistive technology devices and services (DME, sign language interpreters, limited language proficiency, etc)

Working to include assistive technology devices and services in Disaster Recovery Centers.

Working with a Kansas City FNSS group and we have people with disabilities on the committee who are assisting in identifying needs and resources.

Page 12: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Regional Disability Integration SpecialistsRegion States RDIS Email

I CT, ME, MA, MH, RI, VT Kate McCarthy-Barnett

[email protected]

II NY, NJ, Puerto Rico, USVI James Flemming [email protected]

III DE, MD, PA, VA, WV, Washington D.C.

LesleyAnne Ezelle [email protected]

IV AL, FL, GA. KY, MS, NC, SC, TN Mike Houston [email protected]

V IL, IN, MI, MN, OH, WI Jessica Mitchell [email protected]

VI AR, LA, NM, OK, TX Linda Landers [email protected]

VII IA, KS, MO, NE Gay Jones [email protected]

VIII CO, MT, ND, SD, UT, WY Dave Schaad [email protected]

IX AZ, CA, HI, NV, American Samoa, Commonwealth of the Northern Marina Islands, Republic of the Marshall Islands, Federated States of Micronesia, Guam

David Ball [email protected]

X AK, ID, OR, WA Holly Finan (temporary)

[email protected]

Page 13: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Whole Community - Partnerships

National Council on Independent Living July 2010 MOA

National Disability Rights Network March 2011 MOA

Page 14: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Supporting People with Functional Needs—Key Principles ( Same as 7 Principles of the ADA)

Equal Access – People with functional needs must be able to access and benefit from the same emergency programs and services as the general population (access may require modification of programs, policies, and procedures related to building(s), equipment, services, supplies, communication methods, etc.).

Physical Access – Emergency programs, services and activities must be provided at locations all people can access.

Access to Effective Communication – People with functional needs must be given information that iscomparable in content and detail to that given to the general public using methods that are accessible, understandable and timely.

Page 15: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Supporting People with Functional Needs—Key Principles (cont.) Inclusion – People with functional needs have the

right to participate in and receive the benefits of emergency programs, services, and activities provided by governments, private businesses, and nonprofit organizations.

Integration - Emergency programs, services, and activities typically must be provided in settings accommodating to all people whether they have functional needs or not.

Program Modifications - People with functional needs must have equal access to emergency programs and services, which may entail modifications to rules, policies, practices, and procedures.

No Charge - People with functional needs may not be charged to cover the costs of measures necessary to ensure equal access and nondiscriminatory treatment.

Page 16: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Legal Foundation for FNSS

The law mandates integration and equal opportunity for people with disabilities  

Stafford Act Post-Katrina Emergency Management

Reform Act (PKEMRA) Federal civil rights laws

Page 17: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

PKEMRA: Sec. 689. Individuals with Disabilities

This section required the Administrator to: Develop standards to accommodate

individuals with disabilities Add individuals with disabilities to section

308 of the Stafford Act, which describes nondiscrimination policies in disaster assistance

Add durable medical equipment to section 403(a)(3)(B) as an essential service to saving lives

Page 18: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

FNSS Legal Authority & References

Law, regulations and agency guidance define the scope of FNSS Americans with Disabilities Act of 1990 (ADA) Rehabilitation Act of 1973 (RA) Title VIII of the Civil Rights Act of 1968 (Fair

Housing Act), as amended

Page 19: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Shelter Selection

When a shelter that has inaccessible features is selected, a plan must be in place to make the shelter accessible before use

A shelter must comply with state and local codes and standards related to accessibility

Page 20: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Prior to an Emergency or Disaster

Include in State and Local plans a process for locating, purchasing, and storing as much of the supplies and equipment (DME and CMS) as possible and practical to meet the needs of children and adults with and without disabilities who have access and functional needs

Emphasis is not on stockpiling supplies pre-disaster

Develop agreements with area contractors to maintain equipment (e.g., generators, oxygen concentrators, etc.)

Page 21: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Prior to (cont’)

Develop provider agreements with the private sector to ensure that necessary equipment and supplies, that have not been purchased and/or stored, will be available during an emergency or disaster

Page 22: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Key Points

While planning and resource identification take time, FNSS Guidance does not require large outlay of capital: FNSS is not another unfunded mandate Plan…Plan…Plan

Homeland Security Grant Program As new dollars are made available, purchase

access and functional needs equipment (ex. universal cots)

Mass Care Planners to help with access andfunctional needs integration

Page 23: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

The Role of Public Health

Release of Public Health Preparedness Capabilities: National Standards for State and Local Planning March 2011 Section on Mass Care and Volunteer

Management

http://www.cdc.gov/phpr/capabilities/Capabilities_March_2011.pdf

Page 24: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Recent Court Cases Concerning FNSS

Unified Government of Wyandotte County http://www.justice.gov/opa/pr/2010/April/10-crt-

382.html City and County of Los Angeles

http://www.ada.gov/briefs/calif_interest_br.pdf US Court of Appeals – County of Dakota

http://www.ca8.uscourts.gov/opndir/10/11/093277P.pdf

Page 25: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Sheltering Philosophy

1. Shelters must be, first and foremost, places of comfort and safety

2. Shelters must be readily accessible to those affected

3. Shelter workers and managers must be strong advocates for their clients

4. Clients must remain proactive participants in recovery

5. Shelters must provide a safe and secure environment that accommodates the broadest range of needs in our communities

Page 26: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Red Cross—Vision for Accommodation

Safely accommodate individuals with access and functional needs in our congregate shelters by working with partners and increasing and sustaining capacity within the Red Cross.

Provide appropriate referrals to partners when reasonable accommodation is not possible.

Page 27: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Red Cross—Vision for Accommodation

Exceptions Individuals who need:

Continuous medical supervision Acute, life-sustaining medical care

Individuals who are a danger to themselves or others

Page 28: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Americans with Disabilities Act (ADA)

Under the ADA, the Red Cross must: Make reasonable modifications to its policies,

practices and procedures when necessary to deliver shelter services to clients with access or functional needs

Provide auxiliary aids and services to ensure effective communication

Welcome people with service animals Ensure that shelter facilities are physically

accessible for people who use wheelchairs or other mobility devices.

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Page 29: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Recommendations

Shelter Inventory Community Planning Response

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Page 30: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Shelter Inventory

Over 56,000 Shelters in inventory Agreements updated annually Facilities physically surveyed every three

years

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Page 31: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Shelter Selection

Use the Shelter Facility Survey Form when selecting shelter locations Determine what physical access modifications

will be needed for each facility

When a shelter that has inaccessible features is selected, a community plan must be in place to make the shelter accessible before use.

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Page 32: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Integrated Community Planning

Review current plans

Identify all stakeholders

Conduct community gap analysis

Identify resources

Establish relationships

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Page 33: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Current Plans

Determine what FNSS planning is currently occurring in the community

Join or convene FNSS planning activities

Integrate existing special needs plan into general population sheltering plan

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Page 34: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Response

Ensure Health Services/Disaster Mental Health (HS/DMH) staff are present in shelters

Identify and address individual client needs Use Initial Intake and Assessment Tool

during registration Consult with HS/DMH to address needs HS and DMH will work directly with client to

determine resources and next steps

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Page 35: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Response

Shelter Layout Accessible routes in dormitories 20 sq. ft. per person in short-term or

evacuation shelters 40-60 sq. ft. per person for sheltering

longer than 72 hours Individuals who use wheelchairs, lift

equipment, service animals, and other personal assistance services can require up to 100 sq. ft.

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Page 36: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Response Examples

Modify kitchen access policies

Modify sleeping arrangements

Assist with cutting food

Provide way-finding assistance to visually-impaired

Provide extra space for cots when necessary

Provide communication tools for individuals with visual, hearing or speech needs, and those with language/cultural requirements

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Page 37: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Response

Embrace self-determination

People with access and functional needs are the most knowledgeable of their own needs and assistance requirements

Assist individuals in maintaining their usual level of independence

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Page 38: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Summary of Red Cross Guidance

Ongoing shelter surveying Selection of ADA compliant facilities in

disaster when possible Modification plan for non-compliant

facilities Work with partners to plan for FNSS

Page 39: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Red Cross Health Services New Concept of Operations

American Red Cross Disaster Health Services is moving away from a “Protocol-based” concept of operations to a “Scope of Practice” concept of operations

Page 40: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Protocols

Red Cross Disaster Health Services have used protocols for the past 30 years to guide health services provided in shelters

Protocols: Extremely restrictive Restricted nursing practices to first aid

procedures Hampered the ability of Red Cross nurses to

provide adequate assistance to individuals with access and functional needs

Page 41: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Scope of Practice

Allows RNs, LPNs, EMTs and others with certifications to function within the scope of their licensure or certification

Allows RNs to delegate health care activities (as appropriate)

Will increase Red Cross’ ability to respond to access and functional needs in a shelter environment

Page 42: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Next Steps

State and Local Communities Review of FNSS Guidance Review Public Health Preparedness Capabilities Plan review and resource identification Outreach to stakeholders

FEMA and Red Cross Continued communication regarding FNSS

Guidance Continued Stakeholder Outreach

Page 43: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Future Webinars

Tuesday, May 15, 2012 – 10am – 11am (Central) Friday, June 22, 2012 - 2pm – 3pm (Central)

Call-in Number: 1-800-320-4330, PIN 746583

Webinar: https://connect.hsin.gov/regionvii/

Page 44: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Resources

FNSS Guidance (posted on HSIN Connect) Red Cross Guidance (Crossnet for Red Cross

audience) Office of Disability Integration and

Coordination (ODIC) http://www.fema.gov/about/odic/

Development of Assessment Teams Ex. California Functional Assessment and Service

Teams (FAST) http://www.dss.cahwnet.gov/dis/res/pdf/

AppendixB.pdf

Page 45: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Remember: PLAN

Pull together stakeholders, providers, agencies and organizations to identify, assess and determine what FNSS the community requires.

Locate, purchase or contract for all necessary FNSS supplies, equipment and staff.

Act quickly to implement FNSS when an emergency or disaster occurs.

Negotiate to ensure all residents are returned to the most appropriate, least restrictive environment when the shelter closes.

Page 46: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Questions

“Disasters are always inclusive. Response and recovery are not, unless we plan for

it.”—June Isaacson Kailes—

Page 47: Welcome to the FEMA Region VII Webinar on Functional needs Support Services FNSS

Contact Information

Jono Anzalone

Regional Voluntary Agency Liaison

for

FEMA Region VII

816.283.7078

[email protected]

Kam Kennedy

American Red Cross

Special Representative

to

FEMA Region VII

816.283.7250

[email protected] Jones

Regional Disability Integration Specialist

for

FEMA Region VII

[email protected]

Cory FastMass Care Specialist

for

FEMA Region VII

[email protected]