Welcome to the 2006 Public Safety Communications Update

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Welcome to the 2006 Public Safety Communications Update Slide 2 10:00 amIntroduction - Steve Bowman 10:15 amPresentations: Simulcast Narrowband Major Projects Two-Way Display Paging Narrowband Fire and EMS Police Voice 911 CAD Replacement Communications Vehicle MDT Replacement Technology Issues/Challenges 11:30 amQuestion and Answer Session 12:00 pmClosing Slide 3 Communications Update Vision Components: An open architecture format facilitating ease of interconnecting with other systems and an ease of upgrading. Intelligent management of voice, data and image assets based on the end-user situational need. An infrastructure that is secure, independently powered in emergencies, redundant, reliable, using wireless connections, fiber connections and other appropriate devices. Slide 4 Communications Update Vision Components (continued): GPS Technology for locating assets and resources. Technology and system components that comply with all federal standards and meet accepted public safety standards. Equipment that is user-defined; and A structure that can be backed up locally, regionally or nationally. Slide 5 Communications Update SIMULCAST Presented by: Rich Verdouw Slide 6 Communications Update Present Simulcast Fire 5 and EMS 295 Future Simulcast Fire 1,2,3 and 4 Slide 7 Communications Update NARROWBAND Presented by: Rich Verdouw Slide 8 Communications Update Slide 9 WIDEBAND TRANSITION TO NARROWBAND Slide 10 Communications Update FCC Ruling relating to nationwide VHF/UHF (Fire/EMS, Police) frequencies: In 1992 the FCC recognized the need for more efficient use of Radio Spectrum. In 1995, the FCC mandated: Radios manufactured after Feb. 1997 must be narrowband capable. No wideband radio can be domestically sold after Jan. 2005. No Wideband radio can be imported after Jan. 2008 Most recent legislation: Effective January 1, 2011, NO RADIO CAN BE USED, SOLD, OPERATED on wideband frequencies, and all wideband licenses will be terminated. Slide 11 Communications Update Narrowband (continued): If wideband to narrowband frequency interference is reported, the wideband station is liable to rectify the situation. (ie. Xerox Tower Sheriffs Dispatch) Fines START at $1000. per incident, per day. **Immediate termination of operations may be levied by the FCC and Federal Marshals. Slide 12 Communications Update FCC Including Region 55 Planning Committee. Department of Homeland Security/FEMA. National Incident Management System (NIMS) in accordance with HSPD-5. SAFECOM. Association of Public Safety Communication Officials (APCO). Organizations for Guidelines and Approvals: Slide 13 Communications Update MAJOR PROJECTS Slide 14 Communications Update CAD and MOBILE DATA TECHNOLGY COMMUNICATIONS VEHICLE 911 PAGING Slide 15 Communications Update CAD and MOBILE DATA TECHNOLOGY (MDT) Presented by: John Merklinger Slide 16 Communications Update DOT Matrix vs Ink Jet Printer: Over 65% of the agencies asked for the DOT Matrix printers back. The speed at which the DOT Matrix prints is faster, which is imperative for fire and EMS. The DOT Matrix is more durable and has a better warranty. The paper cost is significantly less. The DOT Matrix allows for multi-part paper or NCR paper to be added, up to five sheets, so multiple copies can be printed at one time. The cost of replacement ribbons is about 2/3 less than an Ink Jet cartridge. The ribbons for the DOT Matrix last longer than the Ink Jet. Slide 17 Communications Update Example: Police Vehicle Installation Slide 18 Communications Update MDT Replacement Project: Will be done in conjunction with CAD replacement. Desire and need to provide high speed broadband access versus old technology. Desire to tie into a police, fire and EMS central records management system. Integration with other systems. Old analog versus new digital technology. Slide 19 Communications Update MDT Replacement Project (continued): Build own infrastructure versus using other I/P based networks: Cellular-broadband. 802.11 b, g etc. vs. government owned wireless network. Use of web browsers versus proprietary software or some hybrid combination. Radio RF networks-file size challenges. Hybrid networks. Hot spots for uploads. Ability to do over the air updates. Slide 20 Communications Update MDT Replacement Project (continued): Issues: May interface with SARA Title III information? Who owns infrastructure and software? Who owns hardware? Possible interface with electronic PCRs? Who pays for vehicular equipment? Connection to CAD. Everything starts with CAD. Slide 21 Communications Update COMMUNICATIONS VEHICLE Presented by: John Merklinger Slide 22 Communications Update Current Vehicle: Trailer One Hundred Slide 23 Communications Update Trailer One Hundred: Interior View Slide 24 Communications Update Proposed Vehicle Schematic Slide 25 Communications Update Mobile Communications Vehicle: On-scene mobile radio site. Mobile radio repair shop. Provides many areas of the frequency band. Ability to interface communications with adjoining counties. Cellular phones. All radio frequencies patchable through use of ACU-1000. Satellite uplink assures access even in disasters. Slide 26 Communications Update Mobile Communications Vehicle (cont.): Provide field based dispatch support: Meets NIMS requirements for integrated communications and a unified command post. Frees up incident commander to run incident. Leaves resource issues, etc. to the dispatchers. Provides enhanced technology to manage incidents. Slide 27 Communications Update Mobile Communications Vehicle (cont.): Dispatch Features: Provides up to 3 scene dispatchers. Direct CAD access. Mapping and Pictometry access. Provides dispatch resources at scene. Provides dispatch resources for large events. Slide 28 Communications Update 911 Presented by: John Merklinger Slide 29 Communications Update Aerial View of 911 Center Slide 30 Communications Update 911 Updates Since 2003: Installation of Phase 1 and Phase 2 wireless technology. Able to track the latitude and longitude (x,y coord.) of cellular telephones. Replaced all administrative telephones. Installation of Mapping and Pictometry to plot location of wireless callers. NYS grant assisted in taking new Pictometry photos in June 2006. Available to all agencies free of charge. Slide 31 Communications Update 911 Updates (continued): Upgraded computer servers. Replaced all dispatch furniture. Replaced all 248 PCs & monitors in the building. Replaced all radio PCs at Main Street and at the Cobbs Hill backup facility. Upgraded and installed Embassy technology for 911 radio systems. Replaced Recording System. Slide 32 Communications Update Workstation with New Monitors Slide 33 Communications Update 911 Updates (continued): Upgraded software and hardware for 911 telephones including a new digital telephone switch for 911 calls. Completed VOIP technology to NENA i2 standards. Had to involve NYS PSC to force compliance from some companies. First in NYS to meet NENA i2 standards. Significant fiber network upgrades including new 144 pair fiber cable feeding the 911 Center. Slide 34 Communications Update Software Upgrades Slide 35 Communications Update Hardware Upgrades Slide 36 Communications Update 911 Updates (continued): Enhanced building security with numerous upgrades. Upgraded to version 11.3 of EMD. Purchased and implemented a reverse calling system for use in emergencies and disasters. Replaced all TTY/TDD telephones both on Main Street and at Cobbs Hill. Trained all employees in NIMS requirements. Slide 37 Communications Update Reverse Calling System Slide 38 Communications Update PAGING Presented by: Rich Verdouw Slide 39 Communications Update Voice One-way Two-way Slide 40 Communications Update MINITOR V VOICE PAGER Slide 41 Communications Update VOICE: Voice paging will be maintained for the foreseeable future. Motorolas only narrowband pager is the Minitor V at County contract $448. Other brands available, not tested by P.S.C. Recommendation: Departments purchase voice pagers. Slide 42 Communications Update ADVISOR GOLD ONE-WAY PAGER Slide 43 Communications Update ONE-WAY: One-way digital paging will be maintained as long as possible. P.S.C. has spare transmitter parts. Advisor II is available from Motorola on County contract at $180. One-way pagers should be carried until the two-way system is certified. Slide 44 Communications Update TWO-WAY: Allows response back to the sender with canned messages. Allows acknowledgement of 911 jobs. System retains personal pages while you are out of coverage area. Slide 45 Communications Update TWO-WAY (continued): First 5,000 Model 1501 pagers with standard charger at a price of $155 each. After the first 5,000, our ordered price will rise to $185 each. Advanced charger, $63 each. The above prices are for Monroe County customers only. List price for out-of-county purchases will be $365 each with an advanced charger. Slide 46 Communications Update Critical Response Systems 1670 Oakbrooke Drive, Suite 370 Norcross, Georgia 30093-1849 P.O. addressed and payable to CRS. Fax P.O. to Radio Center, 585-473-7807. Radio Center will record order and forward to CRS. All payments should be sent to CRS. Slide 47 Communications Update Coverage Key: Blue = some Green = better Yellow = good Red = excellent Two-Way Paging System Coverage Slide 48 Communications Update TECHNOLOGY Issues/Challenges Presented by: John Merklinger Slide 49 Communications Update Integration Challenges: Planning begins in 2007 and lasting until 2009 using staff and consultants: CAD replacement. MDT replacement. RMS system for Police, Fire and EMS. JMS software. Outside Influences: VOIP and I/P effects on 911 Centers (NG 9-1-1). NENA, NASNA and APCO standards. National standards as set forth by Federal DOT. Outside influences and standards such as NFPA, CALEA, NAED, NYSSA etc. Slide 50 Communications Update Integration Challenges (continued): Limited number of CAD vendors able to handle a 911 Center of Monroe Countys size. APCO standards for CAD computer languages (xml, I/P, comma delineated text files,.net technology, Oracle versus SQL, Etc.) Impact of changes on staffing and training costs to agencies. Potential impact of those costs on user agencies. Slide 51 Communications Update Funding Challenges: All projects are competing from a limited pool of financial resources. Potential grant money available: Chance to use NYS wireless dollars? County CIP funding currently earmarked at $10.7 million for multiple projects. Final cost dependant on the bid process/results. Finding sufficient funding so the equipment lasts the 5-10 years of life expectancy. Slide 52 Communications Update Planning Issues: Region 55 700/800 MHz Planning. SWN Role and Interface. Note: Statewide Radio System not Statewide Cell System. Continued Infrastructure Funding. Slide 53 Communications Update 10 Year Increase Infrastructure/Equipment Summary ProjectNumberDevice Jail, Correctional Facility, Courts 700 4 12 Portable Radios Repeaters Receivers 1999 Fire System Replacement 30 10 Receivers Transmitters Requests for Additional Terminals 24Data Fixed Stations Paging 20 2 Base Stations Control Systems Microwave 10 20 Microwave Links Microwave Radios Additional Mobile Radio Requests 100Police Mobile Radios Mobile Data State Police Vehicles 25Mobile Data Packages New Sites 12 8 3 New Site Equipment Installed (8 more waiting) Buildings Towers Fiber 14Sets of Fiber Termination/Distribution Equipment Slide 54 Communications Update REFERENCE SITES: Public Safety Communications: www.monroecounty.gov www.monroecounty.gov www.monroecounty.gov/safety www.monroecounty.gov/safety www.monroecounty.gov/safety-psc.php www.monroecounty.gov/safety-psc.php FCC Region 55 www.fcc.gov www.fcc.gov www.nys-rpc.org www.nys-rpc.org Critical Response Systems www.critresp.com www.critresp.com Slide 55 Communications Update Reference Sites (continued): 911: www.monroecounty.gov/safety-ecd.php www.monroecounty.gov/safety-ecd.php www.apco911.org www.apco911.org www.e911institute.org www.e911institute.org www.nena.org www.nena.org FEMA: www.fema.gov www.fema.gov NIMS: www.fema.gov/emergency/nims/index.shtm www.fema.gov/emergency/nims/index.shtm Slide 56 Communications Update REFERENCE SITES (continued): Department of Homeland Security: www.dhs.gov www.dhs.gov US Department of Transportation: www.dot.gov www.dot.gov Slide 57 Communications Update Question and Answer Session: Simulcast Narrowband Major Projects Two-Way Display Paging Narrowband Fire and EMS Police Voice 911 CAD Replacement Communications Vehicle MDT Replacement Technology Issues/Challenges