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WELCOME TO LONDON GATWICK
WELCOME TO LONDON GATWICK
British Airways has a proud 75-year history with London Gatwick. It is now the UK’s second largest
airport, with our flights operating from the North Terminal. Offering excellent service, a wide range
of products and an extensive route network to cater for the needs of our customers around the world.
Zone A is where our state of the art check-in area is located. From this newly renovated terminal,
we fly to destinations across the UK, Europe, America, the Indian Ocean and the Caribbean.
Spacious, bright and airy, the renovated terminal gives you the quickest and smoothest possible
journey through the airport.
ThE LATEsT TEChNOLOGy
Make the start of your journey as enjoyable as possible by checking in online at
www.ba.com, open 24 hours before your flight departs. You can print your boarding card
at home or download it to your smartphone. Alternatively take advantage of the facilities
at the terminal to check in, choose your seat and print your boarding card.
If you have baggage to check in you can use one of the self-service kiosks to print your
own luggage tags before dropping them off at the desk. At the airport our helpful staff will
be on hand to guide you if you need any assistance. There are also full service ticketing
and check-in desks, plus extra care desks for customers with additional requirements.
As a result of our technological introductions at London Gatwick we were only the second airline
to receive a Gold Award in the Fast Travel Initiative by the International Air Transport Association
(IATA). This recognises airlines introducing automated and self-service capabilities to simplify services
for customers.
yOUR EXCLUsIVE JOURNEy
An exclusive check-in area is available to First, Club World and Club Europe customers, as well
as Gold, Silver and Bronze Executive Club Members.
After speeding through Fast Track Security, our inviting Terraces Lounge awaits First, Club World
and Club Europe customers, as well as Gold and Silver and Executive Club Members. This exclusive
haven away from the hustle and bustle of the airport is the perfect place to unwind with a drink or
snack before boarding.
First and Gold Members can relax in the welcoming First Lounge, which comes complete with
shower facilities, business area and complimentary bar and refreshments. Gold and Silver
Club Members can admit one other guest into the lounges.
TRAVEL IN sTyLE
Whether you’re travelling for business or holiday, experience a more comfortable and enjoyable
journey. Our range of travel classes offer something for every taste and budget.
First epitomises impeccable service, exceptional comfort and understated British elegance at
every stage of your journey. Enjoy luxurious lounges and indulgent fine dining. Relax onboard
in your own private suite with a 6ft 6 fully flat bed. First is available on selected long haul routes
from London Gatwick.
Travel in comfort and style with our business class services, Club World and Club Europe,
offering access to our private lounges, delicious three-course meals, expertly sourced wines and
Champagne, extra space to work and relax, and fully flat beds on longhaul routes. Further benefits
include dedicated check-in desks, priority boarding and an additional baggage allowance.
A MORE ENJOyABLE JOURNEy
World Traveller Plus offers a separate, smaller cabin with fewer rows for a more intimate and
peaceful experience. Unwind in the comfort of extra legroom and a wider seat, arrive in style,
feeling rested and ready to get the most out of your trip.
World Traveller is our full-service economy class on flights beyond Europe, packed with all the
comfort and benefits you expect from British Airways at an affordable price. Every World Traveller
seat comes with on-demand entertainment through a personal flat screen, as well as a soft cushion,
blanket and toothbrush. Delicious meals are expertly designed by world renowned chefs.
When you fly in Euro Traveller or on a UK Domestic flight you can check in and select your seat
at ba.com, take advantage of the free baggage allowance which includes two hand bags and
a checked bag item of up to 23kg (51lb). And for those times when you want to travel light
and make a quick getaway from the airport, we also offer hand baggage only fares.
Wherever and whenever you fly with British Airways you can expect the same quality food, drink and premium service by our attentive crew, but a few of the cabin design elements may vary by aircraft. Please check ba.com for the latest information.
TRAVEL
Conveniently located only 30 minutes from London, access to the city is quick
and simple.
The Gatwick Express connects you to Victoria station in central London in just
30 minutes, with departures every 15 minutes. As well as the express service,
local train connections run throughout the night providing 24 hour access
between the airport and London. There are also regular coaches to Victoria
coach station as well as local train and bus services to destinations all around the
UK. The journey time to central London by car, taxi or coach is approximately
one hour.
If you are continuing your journey via Heathrow with British Airways, our
partners American Airlines and Iberia, or any of our other oneworld® partners,
a direct coach service takes you onwards from London Gatwick. The journey
takes approximately 75 minutes and connects you with our extensive worldwide
network from London Heathrow Terminals 1, 3 and 5.
CONTACTs BAGGAGE
ADDITIONAL INFORMATION
Trade Support0906 706 0010
Visit us at www.batraveltrade.com
Customer Relations0344 493 0787
Groups0344 493 0765
Lost Baggage
0344 493 0785
Executive Club0344 493 0747
On Business Service Centre0344 493 0748
Maximum checked bag dimensions
190cm x 75cm x 65cm (75in x 29.5in x 25.5in)
Hand baggage allowance
Customers can take one standard-sized bag:
56cm x 45cm x 25cm (22in x 18in x 10in)
plus one laptop, briefcase or handbag sized
40cm x 30cm x 15cm (16in x 12in x 6in)
When boarding the aircraft, all hand luggage must fit within
the allowance, including any purchases made at the airport.
Hand Baggage Only fares
Applicable on short haul routes only. If an Emerald or
Sapphire cardholder purchases a Hand Baggage Only fare
and subsequently pays to check in a bag, they are able to
check in up to 32kg.
Children and infants
(2-11 years)
Have the same allowance as adults, plus one fully-collapsible
pushchair (stroller) and one car seat.
(under 2 years)
Can have one standard sized bag (except hand baggage
only fares) plus one fully collapsible pushchair (stroller) and
one car seat. It is not possible to pay to take extra bags for
an infant.
Frequent flyer allowances
Additional frequent flyer allowances apply to all customers
travelling on the same booking.
Sporting equipment
Free of charge if taken as part of free checked baggage
allowance; charged as extra bag if taken in addition to free
checked baggage allowance.
Travelling in more than one cabin
For itineraries involving more than one cabin, e.g. outbound
in economy and return in business class, the most generous
baggage allowance applies across the whole journey.
Travelling with separate tickets
For itineraries involving travelling on separate tickets, the
baggage allowance for each ticket applies individually.
Travelling with our partners
For itineraries involving flights operated by British Airways,
American Airlines, Iberia and Japan Airlines the most generous
baggage allowance applies across the whole journey. Other
oneworld carriers might have different baggage policies but
they will not be honoured when travelling with British Airways.
The oneworld carriers are airberlin, American Airlines,
British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines,
LAN, TAM, Malaysia Airlines, Qantas, Qatar, Royal Jordanian,
s7 Airlines and sriLankan Airlines.
Customer / Cabin First Club WorldClub
Europe
World Traveller
Plus
World Traveller (selling class Y)
– from 11 August 2015
World Traveller
Euro Traveller and Domestic (except Hand Baggage Only
fares)
Euro Traveller and Domestic
Hand Baggage Only
fares
Executive Club Gold or oneworld Emerald
4 x 32kg 4 x 32kg 3 x 32kg 3 x 32kg 2 x 32kg 2 x 32kg 2 x 32kg No bag
Executive Club Silver or oneworld Sapphire
3 x 32kg 3 x 32kg 2 x 32kg 2 x 32kg 2 x 32kg 2 x 32kg 2 x 32kg No bag
Executive Club Bronze or oneworld Ruby
3 x 32kg 3 x 32kg 2 x 32kg 2 x 23kg 1 x 23kg 1 x 23kg 1 x 23kg No bag
All customers 3 x 32kg 3 x 32kg 2 x 32kg 2 x 23kg 1 x 23kg 1 x 23kg 1 x 23kg No bag
Extra baggage charges - from 24 July 2015
Customer / Cabin Extra bag charges Pay at airport Pre-paid via ba.com
First and Club World 1st additional bag £140 / $200 / €150 £120 / $180 / €140
other additional bags £140 / $200 / €150 £120 / $180 / €140
World Traveller (selling class Y)
1st additional bag £140 / $200 / €150 £120 / $180 / €140
other additional bags £140 / $200 / €150 £120 / $180 / €140
World Traveller 1st additional bag £65 / $100 / €75 £60 / $90 / €70
other additional bags £140 / $200 / €150 £120 / $180 / €140
Club Europe, Euro Travellerand UK Domestic
1st additional bag £40 / $60 / €50 £36 / $55 / €46
other additional bags £40 / $60 / €50 £36 / $55 / €46
Hand Baggage Only 1st additional bag £40 / $60 / €50
£20-£35 (Varies by route. Check ba.com for full details.)
other additional bags £40 / $60 / €50 £36 / $55 / €46
Heavy bag (between 23kg (51lbs) and 32kg (70lbs))*
£65 / $100 / €50
*Unless the free baggage allowance is up to 32kg or customer is eligible for additional allowances. All charges applied each way. Charges stated in GBP will be converted to local currency at rate of exchange on the day. Charges will be applied for the entire journey based on the longest entire journey.
What’s my baggage allowance?
Baggage prices correct as of September 2015.
LARNACA
SHARM EL-SHEIKH
BODRUMDALAMAN
RHODESHERAKLION PAPHOS
LONDON
AMSTERDAM
JERSEY
DUBROVNIK
VENICEVERONA
PISA
GENOA
NICE
INNSBRUCKSALZBURG
VIENNA
FRIEDRICHSHAFEN
GENEVA
GRENOBLEBORDEAUX
TURIN
THESSALONIKI
TIRANABARI
NAPLES
MALTA
ROME
CATANIACAGLIARI
FARO
PORTO
MALAGA
SEVILLE ALICANTE
ALGIERS
IBIZAVALENCIA
MARRAKECH
TENERIFE
LANZAROTE
FUNCHAL
FUERTEVENTURA
BARCELONA
EDINBURGHGLASGOW
MALDIVES
MAURITIUS
CANCUN
COSTA RICA
LIMA
LAS VEGAS
TAMPAORLANDO
BARBADOS
PORT OF SPAINTOBAGO
ST.LUCIA
ANTIGUAST.KITTS
KINGSTON
PUNTA CANA
PROVIDENCIALES
GRENADA
BERMUDA
LARNACA
SHARM EL-SHEIKH
BODRUMDALAMAN
RHODESHERAKLION PAPHOS
LONDON
AMSTERDAM
JERSEY
DUBROVNIK
VENICEVERONA
PISA
GENOA
NICE
INNSBRUCKSALZBURG
VIENNA
FRIEDRICHSHAFEN
GENEVA
GRENOBLEBORDEAUX
TURIN
THESSALONIKI
TIRANABARI
NAPLES
MALTA
ROME
CATANIACAGLIARI
FARO
PORTO
MALAGA
SEVILLE ALICANTE
ALGIERS
IBIZAVALENCIA
MARRAKECH
TENERIFE
LANZAROTE
FUNCHAL
FUERTEVENTURA
BARCELONA
EDINBURGHGLASGOW
MALDIVES
MAURITIUS
CANCUN
COSTA RICA
LIMA
LAS VEGAS
TAMPAORLANDO
BARBADOS
PORT OF SPAINTOBAGO
ST.LUCIA
ANTIGUAST.KITTS
KINGSTON
PUNTA CANA
PROVIDENCIALES
GRENADA
BERMUDA
LONDON GATWICK ROUTE NETWORK
Antigua
Barbados
Bermuda
Cancun
Costa Rica***
Grenada
Kingston
Las Vegas
Lima***
Maldives
Mauritius
Orlando
Port of Spain
Providenciales
Punta Cana
st Kitts
st Lucia
Tampa
Tobago
Algiers
Alicante
Amsterdam
Barcelona
Bari
Bodrum*
Bordeaux
Cagliari*
Catania
Dalaman*
Dubrovnik
Edinburgh
Faro
Friedrichshafen
Fuerteventura
Funchal*
Geneva
Genoa
Glasgow
Grenoble
heraklion*
Ibiza
Innsbruck
Jersey
Lanzarote
Larnaca**
Malaga
Malta
Marrakech
Naples
Nice
Paphos
Porto***
Pisa
Rhodes*
Rome
Salzburg
Seville*
Sharm el-Sheikh*
Thessaloniki
Tenerife
Tirana
Turin
Valencia*
Venice
Verona
Vienna*
shORThAUL ROUTEs LONGhAUL ROUTEs
Summer route only
Winter route only
* Launched in 2015** Operates until 6 November 2015*** Launches 2016
www.ba.com