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Welcome to
John Lewis Cribbs Causeway
EOA South West Regional Meeting - December 2017
JL History
Our heritage
The John Lewis Partnership is a historical accident. It is an experiment in employee ownership, inspired by a wealthy founder who, thanks to the dedication of his mother, was imbued with a strong sense of social justice. In all likelihood, there will never be anything else like it again …..
The Partnership exists today because of the extraordinary vision and ideals of it’s founder, John Spedan Lewis. he believed that when employees shared knowledge, power and profit, a better form of business was the result. Today the John Lewis Partnership is a thriving modern and innovative business that owes much of it’s success to Spedan’s vision and principles that are as relevant today as they were when they were written over 80 years ago.
Purpose:The Partnership’s ultimate
purpose is the happiness of all its
members , through their worthwhile
and satisfying employment in a
successful business. Because the
Partnership is owned in trust for its
members, they share the
responsibilities of ownership as well as
its rewards, profit, knowledge and
power.
1850 1900 1950 2000 2014
1864 John Lewis
opens his first
store in Oxford
Street
1928 Spedan
Lewis assumes
full control of the
company
1937 The
Partnership
buys Waitrose
- 10 shops
1929 First Trust
Settlement - John
Lewis becomes a
Partnership
1940 The Partnership
doubles in size by
securing the ‘Selfridge
Provincial stores group
2001
johnlewis.com
launches
1992 Waitrose
opens it’s 100th
store
JL History
2014 John
Lewis
celebrates 150
years
2017
● 84,000 Permanent Partners
● 49 John Lewis Stores
● 352 Waitrose Stores
● Combined Annual Gross Sales
over 11bn
October 2017
JL Oxford opens it’s
doors - an experimental
store full of new
concepts
JL Present
Our structure
49 John Lewis shops
35 department stores
12 JL at Homes
St Pancras
Heathrow Terminal 2
JohnLewis.com
Paula Nickolds
Rob Collins
352 Supermarkets7 Food & Home
Little Waitrose
Welcome Break service stations
Heathrow Terminal 2
Waitrose.com
Leckford Estate
Our Partners
Partner Survey
INTEGRITY- Trust between Partners- Visible role models- Promotion of happiness and wellbeing- Treating with respect- Fulfillment of role- You ‘get out’ what you ‘give’ to the Partnership- Collaboration between teams- Adding value: are things done for the sake of it?
INVOLVEMENT- Challenge and ideas welcomed- Partnership versus self focus- Performance management versus Partner development- Communication- Discretionary effort- Decision making: are decisions delegated to lowest possible level
TEAMWORK- Short versus long term outlook- Team working- Experimentation enabled- Celebrating success
RESPONSIBILITY- Level of oversight- Opportunities to learn versus procedure implementation
VALUES- Individual versus team targets- Ability to use discretion
EXPECTATIONS
AND BARRIERS- Freedom to shape role- Operating model restriction
# GET LIVELY
Decision Making
The Council has three vital decision making powers:
1. To elect the Trustees of the Constitution and five directors to the Board
1. To change the Constitution, with the Chairman’s agreement
1. To dismiss the Chairman
Membership consists of:
● 65 elected Partnership Councillors● A President elected by the Council● 14 Partnership Board members● 3 members appointed by the
Chairman
The work of the council between its meetings is undertaken by it’s Specialist Groups
The Partnership Council has three key roles:
● To hold the Chairman to account
● To make some key decisions
● To influence policy
Our Future
The balance between
online and traditional retail
is shifting
2028 and beyond …….
…….The purpose of
shops is changing
As the online shift
gathers pace ……
…….technology will change the way we do everything
…….JL Oxford - the experiment continues.
EOA South West Regional Meeting - December 2017
Mandy Bagnall,
Partnership Councillor
Chris Hooper, Head of
Branch
Mehrnaz Azmoodeh,
Forum Representative
Vicky Clark,
PartnerVoice Chair
