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Welcome

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Your remote 4Connecting your internet 7Learn the basics 9Travelling in time 10Discover what's on 12Foxtel Anytime 14Foxtel Store 15Recording 16Series Link 18Access all areas 21Foxtel Go 22Remote Record 24Troubleshooting and support 27Getting even more out of your Foxtel 30

Contents

The ingenious world of iQ3Welcome to a whole new world of entertainment where there's always something brilliant to watch.

From recording entire seasons on your Foxtel iQ3, to watching on the move – this guide will help you discover all the tools and tricks to get the most out of your Foxtel.

But enough talk. The show is about to start.

Please note: The features described in this book relate to Foxtel iQ3 only.

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The Croods (PG)© 2013 Dreamworks Animation, L.L.C. All Rights Reserved.

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Browse the TV Guide

Discover what’s on

Find a show or actor fast

Access interactive apps

Navigate menus

Enter your choice or select

Rewind

Play a ‘live-pause’, ‘live-rewind’ or recorded

program

Record

Colour buttons – watch out for these buttons on

your screen

Change channels manually

Return to live viewing

Power On/Standby

Find your recorded programs

Extra show information

Change channels or navigate menus

Quick access to your favourite channels

Switch back to the previous screen

Fast-forward recorded shows

Pause the programyou’re watching or starta ‘live-pause’ recording

Stop playback of the recorded program or exit to live TV

TOP TIPYour iQ3 remote uses bluetooth technology, which means it will work even when your iQ3 is out of sight.

Your iQ3 remote is your VIP pass to the front row, and the key ingredient to make the most of your TV time.

Your remote

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The Hunger Games: Catching Fire (M)©2013 Lions Gate Films Inc. All Rights Reserved.

There are two ways to connect:

1. You can plug an ethernet cable into the back of your iQ3 and connect it to your modem/router.

2. Or if your internet connection isn’t located near your iQ3, you can connect using WiFi.

To connect using WiFi, press on your remote, scroll across to Settings, then select “Internet Connection” then "WiFi". Find your network in the list and hit once you've selected it. You may be prompted to enter your WiFi password if you have set one up.

For more information visit foxtel.com.au/WiFi

Fire up your iQ3 and unlock its full potential by connecting to the internet. You’ll never look at your TV the same way again.

Connecting your internet

Learn all the tricks and experience the ingenious features of your new iQ3. Here's a few to get you started:

Learn the basicsGrand Designs Australia S5

HomeThe easiest way to discover what's on. Press home to see a selection of shows on now and coming up, as well as suggestions^ based on what you watch.

TV GuideHit tv guide to check out what's on now, up to 14 days ahead or even the last 24 hours.* To watch, make sure the show is highlighted and hit .

SearchLooking for something specific? Search^ for your favourite programs, actors and even directors by pressing search on your remote and following the prompts.

Quick RecordIf you see a show you like while you’re looking through the TV Guide, hit and it’ll be automatically scheduled to record in your Library.

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^ Requires internet connected Foxtel iQ3. Some services not available to all homes. * Requires internet connected Foxtel iQ3. You must subscribe to a channel in your residential pack to access corresponding content. Not all channels/programs available. The Hunger Games: Catching Fire © 2013 Lions Gate Films Inc. All Rights Reserved. Pacific Rim © Warner Bros. Entertainment Inc. and Legendary Pictures Funding, LLC. Ray Donovan S2 © Showtime Networks Inc. All rights reserved.

Home

10 11

^ Requires internet connected Foxtel iQ3. You must subscribe to a channel in your residential pack to access corresponding content. Not all channels/programs available. *Start Over on HD channels is only available in SD.

Kung Fu Panda: Legends of Awesomeness

Start OverMissed the start of the show? With Start Over you can start a show you're watching from the beginning^* with the touch of a button. The icon will appear next to shows that are available to Start Over in the TV Guide or look out for the icon at the bottom of the screen. Simply press to on your remote to start. Find out more at foxtel.com.au/startover.

Look Back in the TV GuideLook Back up to 24 hours^ in the TV guide to watch or record a selection of shows you’ve missed. Shows are available to watch within 15 minutes of finishing. Just scroll to the left in the TV Guide. Find out more at foxtel.com.au/lookback

PausingThe pause function lets you call the shots. Any little interruption to your viewing is no problem – just hit and itʼll stay ready and waiting for you (for up to 60 minutes) to press play.

Rewind and Fast ForwardWith your iQ3 as your trusty sidekick, not only can you pause and rewind live TV, but whenever you’re watching something you’ve recorded or paused you can fast forward too. When watching a recorded program, hit until you reach the preferred fast-forward speed (iQ3 gives you speeds of up to x60). You can do the same when rewinding too.

Take control of what you watch, when you want to watch it with these nifty time travelling features.

Travelling in time

Start Over

TOP TIPLook out for the icon on your screen. When you see it, that means the show is available to watch from the start* ,̂ so you don't have to miss the beginning.

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Suggested*Make the most of your TV time and head straight to Suggested in the Home menu when you're looking for something to tune in to. Here you can discover more of the shows you love with suggestions based on what you watch.

Trending^

Easily find out which Foxtel shows are popular right now, and what other people are watching.

Highlights^

Find out about the major series, shows and events coming up over the next 14 days, so you don't miss out.

Channel Picks^

Have a favourite channel? Go straight to a channel page to find out what shows are coming up. You can also find some helpful videos with tips and tricks on getting the most out of your Foxtel.

Channel PreviewHere's an easy way to see what's on and what's coming up, without leaving your current show. Just hit i while watching a show to bring up the information banner.

You can scan forwards and backwards# in time using the < and > buttons on your remote, and see what's on other channels using and .

SynopsisYour iQ3 makes it simple to find out about the episode or series you r̓e watching, as well as more info like the cast, characters and shows You May Also Like^. To see the synopsis for a program you are watching hit i then i again.

* Requires internet connected Foxtel iQ3. ̂ Requires internet connected Foxtel iQ3. Some channels/programs shown may not be available in your pack. #Requires internet connected Foxtel iQ3. You must subscribe to a channel in your residential pack to access corresponding content. Not all channels/programs available.

E! News (PG)

With your iQ3 it's always easy to discover something new with smart recommendations for shows you'll love.

Discover what's on

Channel Preview

Access amazing shows and movies, ready anytime you like. Rent the latest blockbusters and classics from home without the return hassles.

Missed a movie or an episode? No problem. Foxtel iQ3^# customers can access thousands of TV episodes and movies (including recent releases) depending on the channels included in your subscription.

Just press home on your remote and scroll to Anytime.

Foxtel Anytime

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^ Requires internet connected Foxtel iQ3. #You must subscribe to a channel in your residential pack to access corresponding content. Not all channels/programs available. *Additional charges apply for Foxtel Store and Main Event titles. Requires internet connected Foxtel iQ3. ISP and data charges may apply. Some services not available to all homes. Thor: The Dark World © 2013 Marvel. All rights reserved. Showing from September 2014. Turbo © 2013 DreamWorks Animation, L.L.C. All rights reserved.

Movies The Store has something for everyone with movies ready to be watched when the mood strikes.* The best part? Unlike a video store, we never run out of copies. You’ve got 48 hours to watch it, or watch it again.

TV ShowsSearch the collection of hundreds of TV episodes available to rent.*

Main EventYou can be front row for premium Boxing, MMA and Wrestling action, plus music and other major family events.* Main Event titles can be ordered using your remote, or by calling 131 999 and following the voice prompts.

To order any title from the Store, make sure you're connected to the internet. Press home on your remote, scroll across to Store, select the title, and follow the on-screen prompts to order.

Foxtel Store

Toy Story © Disney/Pixar

Showing from September 2014

Anytime

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With your iQ3, the power is in your hands. Record up to three shows at once while you're watching a fourth live, so you don’t miss out.

RecordingJust highlight the show you want from home or the TV Guide and press . It’ll automatically be scheduled to record in your Library. Once the show has started recording it will move from the Scheduled tab, to the Recorded tab.

Recording clashesIf you get carried away, your iQ3 will even help resolve any recording conflicts by giving you the option of which ones to remove from the schedule.

Recording spaceWith three times the recording space of iQHD, your iQ3 gives you oodles of room to manage up to 345 recorded shows.^

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Game of Thrones S1-4 (MA15+) Now Available © Home Box Office, Inc. All Rights Reserved. HBO® and all related programs are the property of Home Box Office, Inc.

^ Based on 345 x 1 hour SD recordings. Cloudy with a Chance of Meatballs © 2013 Sony Pictures Animation Inc. All Rights Reserved. Thor: The Dark World © 2013 Marvel. All rights reserved. Showing from September 2014. Game of Thrones ©Home Box Office Inc. All rights reserved. HBO and all related programs are the property of Home Box Office Inc. House of Cards © 2013 MRC II Distribution Company L.P. All Rights Reserved.

Recording

Library

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Recording a whole season with Series LinkWhen you record a show from the TV Guide, if Series Link is available you'll be prompted to record the series or just the episode. Alternatively, you can find an upcoming episode in the Scheduled tab of your Library. If it has a Series Link icon at the bottom of the screen, then just hit .

Watch your recordingsThis one’s easy. Just press library , find and highlight the show in your Recorded tab, and hit .

Delete your recordingsJust find the show in your library , highlight it and press .

Keep your recordings safeHighlight the show in the library , press and you’ll see a ‘K’ for ‘keep’ pop up. This will prevent you from accidentally deleting the recording.

Record meSometimes you’ll see a icon flash up during a trailer for a show. If you think you’ll like it, just hit and it’ll book it to record to your Library. If Series Link is available with the show, it’ll record all future episodes to your Library too.

Recording away from homeIf you’re not near your remote but need to record or Series Link something to your iQ3, just download the Foxtel Guide App~, log in with your Foxtel ID and you’ll be ready to go. Find out more on page 24.

TOP TIPYou can even record selected shows from the previous 24 hours.̂ Just scroll back in the TV Guide and press .

Planes© Disney/Pixar

^ Requires internet connected Foxtel iQ3. You must subscribe to a channel in your residential pack to access corresponding content. Not all channels/programs available. ~ Internet connection required. Compatible devices only. ISP and data charges may apply.

Showing from September 2014

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Access all areasHaving a Foxtel ID means you’ll have access to a range of features you can use to take charge of your Foxtel. Head to foxtel.com.au/foxtel-id and follow the easy sign up process.

Once you’ve got your Foxtel ID login, you’ve got extras at your fingertips, like:

Foxtel Go*Watch Foxtel in your own space, in your own time with the Foxtel Go app; that allows you to watch a selection of shows when and where you want; on your favourite compatible device. See page 22 for more information.

Getting ahead of the gameYou’ve also got the power to do some awesome stuff yourself, like:

• Swap/upgrade your package • Add a Multiroom outlet • Order Main Event, plus• Add the Foxtel magazine.

Rule from anywhereWhether you’re on your mobile, tablet or PC, you can log in to My Account online to:

• Pay your bill • See your bill history • Sign up for Easypay (direct debit), and • Update your personal details.

*Available to Foxtel Residential Cable & Satellite customers with a STU, excluding Optus TV feat Foxtel customers. You must subscribe to a channel (or relevant tier) in your residential pack to access content available from that channel. Not all channels/content available on all Foxtel Go devices. Available on compatible smartphones, tablet, PC & Mac devices with an eligible operating system. See full list at foxtel.com.au/foxtelgo. Recommended internet speeds apply. Internet connection required. ISP and data charges may apply. Video quality may vary according to 3G/4G and WiFi service. Only available for use in Australia. Foxtel and some services not available to all homes.

Using My Account online

Watch the tutorial at foxtel.com.au/myaccounthelp

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Thor: The Dark World (M)© 2013 Marvel. All rights reserved.

Showing from September 2014

Experience the freedom to choose what you watch, when you want with Foxtel Go.

Foxtel Go*

Want to watch Foxtel in your own space, in your own time? With Foxtel Go, you have the freedom to watch some of your favourite shows on your iPad, iPhone, Mac & PC and selected Samsung GALAXY devices.

Best of all? It’s included as part of your subscription.

For more information on downloading the Foxtel Go app head to foxtel.com.au/foxtelgo

TOP TIPNeed to know more about Foxtel Go? We’ve set you up with a great video tutorial at foxtel.com.au/go

* Available to Foxtel Residential Cable & Satellite customers with a STU, excluding Optus TV feat Foxtel customers. You must subscribe to a channel (or relevant tier) in your residential pack to access content available from that channel. Not all channels/content available on all Foxtel Go devices. Available on compatible smartphones, tablet, PC & Mac devices with an eligible operating system. See full list at foxtel.com.au/foxtelgo. Recommended internet speeds apply. Internet connection required. ISP and data charges may apply. Video quality may vary according to 3G/4G and WiFi service. Only available for use in Australia. Foxtel and some services not available to all homes. Apple, the Apple logo, iPad, iPhone & Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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Foxtel Go

Foxtel Go

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The Foxtel Guide App

With the Foxtel Guide App~ (easily found in the App Store or Google Play), you’ll be able to see what’s on up to 14 days ahead, plus you can also record and Series Link straight to your Foxtel iQ3.

Online TV Guide

The full TV Guide is also available to view online at foxtel.com.au/tvguide. Plus, you can set shows to record directly to your iQ3 at home.

It’s nice to know that Foxtel is always by your side. And the best part is, all these features are included in your subscription.

View the tutorial at foxtel.com.au/record

~Internet connection required. Compatible devices only. ISP and data charges may apply.

Online TV Guide

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TOP TIPSeries Link is available on the Foxtel Guide App. Download the app now and start planning!

Foxtel Guide App

Remote RecordPlan your viewing from wherever you may be with the Foxtel Guide App and our Online TV Guide.

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• Check the power lead is in the power point, the lead is plugged to the power pack and the power point is turned on.

• Double check the wall plate is secure and the cable running to your iQ3 is fixed in place.

• Turn off the power at the wall for around a minute then try again.

• Check the HDMI cable running from the iQ3 to the TV is secure.

It might sound obvious, but:

Still meeting resistance?

What’s happened? Try this

I’m receiving a No Signal/No Satellite signal message

Ensure the signal cables from your iQ3 to the wallplate are secure and connected to the “input” outlet on your iQ3.

My iQ3 says it’s not connected to the internet Double check your internet is working and your iQ3 is connected with a lead to your internet or is connected via WiFi (see page 7 for instructions).

We recommend a minimum speed of 3mbps to get the best experience. You can check your speed by going to Settings, then Internet Connection and Speed Test.

My remote control won’t work It might sound obvious but check the batteries in your remote aren’t dead. Your iQ3 remote can only work with one iQ3 and needs to be paired with it. For pairing instructions see page 31.

I can’t see free-to-air channels anymore The free-to-air channels you can receive are dependent on the box type you have. To find out more about the box types and free-to-air access visit foxtel.com.au/FTA

A Young Doctor's Notebook (MA15+) © 2012 British Sky Broadcasting Ltd. All Rights Reserved.

Experiencing technical difficulties? Before trying anything else, try resetting your box. You can do this by pressing the standby button on the front right of your iQ3 for about five seconds. Let go and the box will reset.

Troubleshooting and support

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Don’t be a hero

Safety firstYour Foxtel iQ3 meets Australian and international electrical and safety standards. So, to keep it that way:

• Make sure all electrical connections are kept safe (from zombies and other hazards).

• Don’t try to take it apart! Our techies are trained to fix any problems with your iQ3, so leave it to them.

• Always disconnect the iQ3 before removing any other equipment from its rear panel.

Be prepared

Set up tips and tricksThere are lots of options for how you like to view, just go to Settings and follow the prompts to:

• Put viewing restrictions on your TV with Parental Control (your default PIN is 1234).

• Customise your experience with TV Guide settings.

• And create My Favourites – select up to 20 channels as a personal TV guide.

Backup! I need backup!

Talk to usIf you’re all out of ideas, why not make the Foxtel Community your first port of call?

This online forum is a quick and easy way to find the answers you need so you can get back to enjoying your Foxtel faster. Simply visit community.foxtel.com.au

You can also email us at enquiries@foxtel.com.au or call us on 131 999.

Troubleshooting Watch the tutorial at foxtel.com.au/help

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Need reinforcements?

There are a few helpful easy-to-follow video tutorials and demos ready and waiting for when you might need them. Make sure your iQ3 is connected to the internet, then press

home on your remote, hit and scroll across to Channel Picks to find help. Alternatively you can check out the written steps by selecting Help in your Settings menu.

Teenage Mutant Ninja Turtles

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Foxtel setup

Bluetooth® pairing your iQ3 remote

Account number:

ROOM 1 ROOM 2 ROOM 3

Location:

TV Foxtel is tuned to:

I can find this channel by pressing:

Internet Connected

Parental Control

Now put this booklet somewhere handy ’til you need it next. Go forth. And watch.

DON’T

✗ Don’t pick up or move the iQ3 while it is connected to the mains supply. If you want to move the iQ3, first disconnect it, then wait at least 30 seconds before continuing.

✗ Don’t stand the iQ3 on soft furnishings or carpets. Do not cover any ventilation slots.

✗ Don’t place the iQ3 in an unventilated cabinet or on top of a unit which emits heat e.g. a TV.

✗ Don’t stack items of audio/video equipment in a crowded space.

✗ Don’t use or store the iQ3 in hot, cold, damp or dusty places.

✗ Don’t put anything on the iQ3 which might melt, drip or spill into it.

✗ Never stand objects filled with liquids, such as vases, on top of your iQ3.

✗ Never place naked flame sources, such as candles, on top of the iQ3.

DO

✓ Allow at least 10cm of space above and around the box to ensure a free flow of air.

✓ If the iQ3 is placed with other items of audio/video equipment in a cabinet, make sure all items have sufficient space all around them, to allow ventilation and prevent overheating.

WIRED WIRED WIREDWIFI WIFI WIFINO NO NO

Insert batteries provided into

remote

Turn on your iQ3 and bring your remote to the front of your iQ3

until the front of the iQ3 lights up

Press any button on your remote until the blue light starts

to flash

The iQ3 will light up when it connects with

your remote. Once the lights on the iQ3

and remote stop flashing, you’re set.

Get the gossWhat's On emailWant the latest on what’s coming up? Competitions, news on our latest shows, and more?

Sign up for our What's On email at foxtel.com.au/whatson. Tell us the types of shows you like and we’ll tell you when they’re on, so you never miss a trick.

Getting even more out of your Foxtel

Foxtel What's On email

Rewarding experiencesFoxtel is saying thanks for being a customer by giving you access to VIP events, money-can’t-buy experiences, exclusive partner offers and rewards.

Learn more at foxtel.com.au/rewards

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Read all about itWith exclusive interviews, live sport calendars, sneak peeks and listings for the entire month, Foxtel magazine helps you get the most out of your Foxtel.

And it’s delivered to your door, every month, for just $3.50 an issue. To subscribe, call 131 999 or visit my foxtel.com.au/myaccount.

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