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8/2/2019 Webinar Success
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How To Host
Successful Money
Making Webcasts
Brought To You By:
Mark Call
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4. No wardrobe expenses5. No food expenses6. No babysitting arrangements or taking kids out of school
I could keep on going, but I'm sure by now you've got the picture!
On top of these admitted attractions, Webcast sessions take up only
short bites of time, easily worked into a daily schedule. You can
present as simple and short a Webcast as one half-hour session, or
you can in fact schedule a full virtual weekend or week-long
conference, with speakers scheduled throughout each day your virtual
conference or summit runs.
Benefits to You
Many of these will become apparent as we work our way through this
Report but, just to start out with, let's hit 21 high spots.
Webcasts can allow you to...
1. Build your mailing list2. Display your authoritystatus and expertise in an
interactive, real-time environment
3. Pre-qualify your audience4. Engage your audience in a personal, immediate connection5. Create client loyalty through ongoing interaction and
response
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6. Save money (leaving more profit!)7. Show the immediate need for your product or service
8.
Repurpose existing or past content
9. Control and tailor your delivery costs10. Offer upsells or extra paid components (e.g. transcription
and recording of your Webcast)
11. Provide real-time, highly responsive training -- foraffiliates, members, students or subscribers
12. Provide secure "room" where your audience can let youknow their deepest needs
13. Educate your audience to increase your product or service"perceived value"
14. Interview and showcase other product owners, to boostyour own affiliate efforts on their behalf
15. Share the responsibility of promotion with your Webcastguest(s) and JV partners
16. Allow others to validate you (guests and audienceparticipants) -- while you hold center stage
17.
Adapt and tailor your presentation to your audience --using their immediate, real-time feedback and interaction
18. Create a real-time buzz19. Speed up your connection and social prominence
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20. Provide one-on-one, personal connection -- to hundreds ofpeople at once
21. Get your message out and fulfill your mission!
Section Two: How It Works
There is more than one format to Webcast creation. You can create a
Live Event people either attend or miss... or set your Webcast up as
"on demand", there to be accessed again and again.
You can choose to open the phone lines so that your audience can ask
questions... or you can forego that interactive element.
You can include:
Slide showsScreen shotsLive action (e.g. visiting a site and demonstrating how you
interact with it)
Two-way voice interactionYou can host it for as little as two or three attendees... or as many as
a thousand.
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Ways to Interact
One interactive technique that is severely under-used among online
entrepreneurs: Interactive white boards.
These are provided by certain Webcast hosting services such asGVO
Conferenceand allow you to make notes and jot down diagrams as
you speak; much as you would in a lecture hall with a marker and pad
on an upright easel. (If you're brainstorming with virtual employees,
you can also choose an option that allows them to "write" on the
whiteboard also.)
While these are great teaching tools that help to reinforce what you're
presenting, interactive elements such as white boards also have
drawbacks. For example, one participant with a poor connection can
slow things down for others if he tries to use the white board.
They do add an extra level of potential hazard to the smooth flow of
your Webcast -- but they can also offer added value. Best advice:
Practice first, to make sure all elements are working correctly and that
you, yourself, are comfortable with this format.
Where Creativity Fits In...
While there are rigid elements to Webcast production (i.e. you'relimited by your software or parameters set by your hosting company)
there is one aspect that has no limits -- and that is your creativity.
http://company.gvoconference.com/http://company.gvoconference.com/http://company.gvoconference.com/http://company.gvoconference.com/http://company.gvoconference.com/http://company.gvoconference.com/8/2/2019 Webinar Success
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You don't have to present a Webcast the way everyone else does. You
can put this format to creative use by using it to present:
WorkshopsClassesWeekly "inner circle" meetingsAffiliate, employee or speedy outsource contractor training
Your Webcast Hosting Set Up
GVO Conferenceis my personal choice for webcasts. I use them often
and they offer excellent service at a much cheaper price than some of
the competitors. However, you should pick what works best for you.
When deciding what services or hosting to choose, the best way to
approach it is to analyze:
What you expect the format to allow you to performHow you expect to do soIf potential returns are worth your investment
Also determine in advance what you will need. The basic essentials:
A bridge line or VoIP (two-way audio)Registration page (if not provided by your Webcast hosting
service)
Email Autoresponder series promoting your WebcastVideo feed
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In addition to this, you may wish to add other features, depending on
the nature of your Webcast, including:
Desktop sharing (great for interactive training sessions ormastermind group meetings)
White Board (to help you jot notes and diagrams on screen asyou speak)
Polling capacityIn the next section, we'll have a quick look at six popular Webcastproviders. Explore their websites, sign up for a free trial -- and decide
for yourself which services will most benefit you -- and your audience!
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Section Three: Bomb-proofing Your Webcast
Before we get into specific money-making Webcast strategies, let's
give a thought to bomb-proofing your Webcast. The best-planned
Webcast in the world won't make you money -- or attract repeat
participants -- if it's plagued by technical glitches and unexpected
hitches!
In fact, having your Webcast bomb through a lack of proper
preparation is worse than not having the Webcast at all. Fortunately,
hosting successful webcasts doesn't take technical genius -- otherwise
your participants wouldn't sign up and attend (think about it!)
The hardest thing about putting on your first Webcast is undoubtedly
getting up the courage to do it! It takes these few essentials to host a
Webcast that runs without a hitch...
1. Planning Your Webcast:
There are a number of decisions to be made when you're deciding
whether or not to run a virtual event. You need to know:
Your target market's location (time zone, habits andpreferences)
Major distractions or competition that would keep your targetaudience from attending on the date and time you set
Your Webcast's technical needs, in order to interact mosteffectively according to your target audience's preferences
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Your Webcast's immediate purpose. (List building? Promotinga product? Prepping your target market for high ticket upsells?
Creating trust and a loyal following? Making quick money? Setting
your participants up to further your long term marketing goals?)
Your Webcast fee. Will your Webcast be a freebie or a paidproduct? If the latter, how much will your market bear and what
price figure will suggest the best perceived value? Is it a "stand-
alone" Webcast or are you planning a whole series?
Your Webcast budget Your service provider Your promotion and marketing plan Your incentive. Especially if it's your first Webcast, you'll need to
not just promote, but provide an irresistible incentive for people to
attend.
Your content. Is a Webcast format its best medium? Your format and delivery. Will there be interaction? What
would interest your target market the most?
Your calls to action -- before, during and after the Webcast. Tracking. Be sure to choose a service that allows you options to
track
Your follow up. Have this set up and ready to go right at theplanning stage
Your next Webcast -- and howit fits into your sales funnel andhelps build your business
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1. Choosing Your Webcast Service Provider:
There are lots of different Webcast providers out there -- one to suit
every budget and need. No matter what service provider or software
you decide on, however, there are three common essentials you
should never omit. Find a system...
...that is user-friendly, with easy log-in
....whose interface is easy to use - for you, as well as your attendees
...that fits your budget
You can take your pick between Webcast software or a hosted onlineservice. If you're new to the game, the latter is definitely your safest
option.
Below, you'll find a quick overview of seven currently active Webcast
providers and the services they offer with, as I mentioned before,
GVO Conferencebeing my personal favorite.
Webcast Provider Payment Options Notable Features
GVO Conference
OUR No.1 PICK!!
Free 7-day trial
Monthly subscription
Starts at $8.97 permonth
Up to 500 guests
Priced based on # of guests
Unlimited use
24/7 support
Live streaming & built-in video player
Desktop Sharing & Whiteboard
Live voting polls
PC and Mac compatibleGoToWebcast Free 30-day trial
Monthly or annualpayments
Starts at $99 per month
Up to 1,000 guests
Priced per organizer
Unlimited use
24/7 Support
Automatic reminders to registrants
"Practice" option
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Web Ex Free 14-day trial
Starts at $49 per month
Participants can join from any platform (Linux,
UNIX, Macs, Windows, Smartphones, etc.)
Book through Outlook Express
Participants can attend via mobiles
Desktop sharing
Microsoft Live
Meeting
Pay Per Use or Flat
Monthly Sharing fee
Starts at $15 per month
Up to 1,250 guests
Unlimited use
Use Power Point slides
Interactive desktop sharing
24/7 Support
PC and Mac compatible
Adobe Connect Free 30-day trial
Pay Per Use, Monthly
or Annual subscription
Starts at $55 per month
One-click sharing
Simplified interfaces
Customizable screen sizing and resizing
Central audio/video controls
Drag-and-drop participant management
Calliflower Free version
Free trial of paid
version
Paid version is $50
per month
Unlimited use
Instantly create MP3s from mobile calls
Webcast ability
Desktop and document sharing
Feature sharing
Free version lacks some features of the paid
version
Rondee Free service Up to 40 guests
Advance scheduling or "on demand"capability
Invitation and response tracking
Integration with Outlook Express
There are many options when it comes to Webcast hosting services,
but whatever option you choose, be aware that a flat rate plan is
usually better than a per minute one.
http://www.webex.com/http://www.webex.com/http://www.communiqueconferencing.com/livemeeting.asphttp://www.communiqueconferencing.com/livemeeting.asphttp://www.communiqueconferencing.com/livemeeting.asphttp://www.adobe.com/products/adobeconnect/buying-guide.htmlhttp://www.adobe.com/products/adobeconnect/buying-guide.htmlhttp://www.calliflower.com/getting-to-know-calliflower/http://www.calliflower.com/getting-to-know-calliflower/http://www.rondee.com/http://www.rondee.com/http://www.rondee.com/http://www.calliflower.com/getting-to-know-calliflower/http://www.adobe.com/products/adobeconnect/buying-guide.htmlhttp://www.communiqueconferencing.com/livemeeting.asphttp://www.communiqueconferencing.com/livemeeting.asphttp://www.webex.com/8/2/2019 Webinar Success
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2. Practice and Preparation:
The best way to prepare, once you've planned and tested all
components: Follow a short "checklist routine" ahead of time that
includes:
An outline or script (which can be as informal as notes jotted ona couple of index cards). Pay particular attention to noting down
when and where to insert any calls to action.
A thorough check of your system (microphone, settings, setup, etc.)
Testing links to any sites you're planning to access as partof instruction or examples
Run-through of slide shows or images you're planning toincorporate
Testing external technical details such as log in access,muting, etc.
Testing your Special Guest's connection Ensuring the Webcast is being recorded
In other words, have a full dress rehearsal before the actual event. If
this uncovers any glitches, fix the glitch -- and repeat the run through.
The good news is... most web hosting services do have some sort of
"practice" function or training that allows you to get comfortable with
the system -- beforeyou go live!
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Section Four: Making Your Webcast Exceptional
Simply running your Webcast is not enough to generate extra sales or
retain those who sign up. You also need to win them over, make them
remember you -- and make them want more and more.
Do this, and they will buy from you. It's that simple.
Your Webcast delivery is what will make you more money than any
particular, specific sales technique, so we're going to focus on it in a
little more depth...
Here are 15 essential tips for outstanding Webcast delivery:
1.Start with a strong hook. Before you can win your audienceover, you need to connect. One of the best ways to instantly do
this: Come up with a show-stopping opening statement. It
doesn't have to be earth-shatteringly brilliant, witty or deep: Itjust has tograb their attention, hit them in the emotions
and make them want to hear more.
2.Reframe negative self-talk to positive. ("I'm not nervous --I'm excited!")
3.Warm up the room. Before your Webcast starts, there will bea short period where people are logging on. While this is going
on, make sure you have a "Welcome" slide on screen reassuring
them that (a) they're in the right place (b) their Webcast will
start shortly... but after that, don't just sit there like a spider
waiting for flies: Greet and chat to each person who is entering.
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Ask and use their names. Talk about the weather. Ask what
they're hoping to take away from the session. Ask whatever
feels comfortable. (And remember... you're putting them at
ease.)
4.Tell your audience what it can expect from your Webcast.Promise -- and then deliver. It doesn't get any simpler than
that!
5.Be organized. Being prepared will help you not only feel lessnervous (once you get started) but will also emphasize the
professional attitude and poise you'll subconsciously convey.
6.Set the rules. For example, if you're planning a question-and-answer session afterwards, let them know what buttons to select
and if they can interrupt the speaker. Tell them how to mute
and when to come off "mute". You can do this in a friendly but
straightforward manner -- remember, you'll be taking the stress
of them if you do!
7.Remember that participants get nervous too (particularly ifthey are planning to ask a question.) It helps if you focus on
putting your audience at ease, rather than focusing on your own
feelings!
8.Involve your audience. One reason you "warm up the room" -- even if you're planning to stick to a non-interactive
presentation -- is to engage and connect. If you're able to work
questions into your actual presentation, and listen to,
acknowledge and offer an answer, your audience trust factor will
skyrocket.
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9.Be natural. This isn't a "lecture" you're giving (even if,technically, it is!) It's a conversation you're having with friends.
And that being the case, it also goes without saying that you
should do everything in your power to understand who you're
speaking to, ahead of time.
10. Handle questions with tact. Remember there's no suchthing as a "dumb" question: The person asking it did so because
the issue was important to them. If their question is really
inappropriate, cheerfully refer them to someone who can give an
answer. ("Randy, we're not going to be talking about income
tax today in our Sales Secrets Webcast but that's a good
question. It sounds like you need to explore that issue further
with your bookkeeper or chartered accountant -- they should be
able to answer that much better than I can.")
11. Get rid of empty words and bad conversational habits.Tape yourself during an ordinary conversation, or trying to
explain something you know well to a family member -- and do
this well ahead of your Webcast. Listen to the recording, and
notice habitual words or sounds you use. You won't be aware of
these while you're actually talking -- but they can really weaken
a presentation, especially if their use is repetitive and excessive.
Too many "umm..." sounds can make you come off as
indecisive, for example. Phrases you repeat a lot can often be
meaningless and also make you sound less than sure.
("Figuratively speaking...", "Basically...", "Well, uh...").
You want to be "human"... but you also want to sound confident
and professional.
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12. Remember that professional doesn't mean "perfect".Now that we've got you all scared with that last point, don't have
a nervous breakdown if you catch yourself stumbling over a
word or saying "Umm..." Being professional means being
organizedand focused on your audience. Take care of these
two details, and the occasional "umm" will most likely endear
rather than repel.
13. Tell your audience what you just presented. Recap yourmain points at the end of your session, focusing on benefits
they've received.
14. Thank your audience. Sincerely. They made time out oftheir busy lives because they decided to trust you and hear what
you had to say. Appreciate it.
15. Tell them how they can get more of you! Thanking themprovides a nice, easy segue into presenting your call to action --
letting them know where they can find further products, how
they can stay in contact with you, etc
The best way to become a great speaker and presenter: Get into the
habit of watching and analyzing:
Other Webcast presenters Celebrity guests on TV talk shows People being interviewed on the news, and on news shows People being put "on the spot" in any other facet of your
life (e.g. a classmate being asked to explain something in
your night school class)
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Notice what they do right, and what puts you off.
Did they fidget? Did they make eye contact? Did they appear confident? Were they animated and passionate... or nervous and
tentative?
Did they speak up... or mumble?Like famous evangelist, Billy Graham, remember that every occasion is
an opportunity to practice connection and communication. (Besides,
the fact that you're aware and practicing will set you ahead of the vast
majority of your peers.)
Your delivery and degree of audience connection and engagement will
make you more sales -- and money -- than simply having a perfect
product! Neglecting this element, when you put on a Webcast is like
renting the movie theater, inviting the audience... and forgetting to
show the movie!
Best Practices for Making Money from Your Webcast
1. Use the Principle of Exclusivity:
Webcasts lend themselves to this promotional practice with absurd
ease. Here are five ways to utilize this time-honored principle.
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Mix and match these suggestions to suit your particular Webcast:
1.Make your event a "live" one for maximum incentive2.Limit the number who can attend'3.Give a cut-off date -- and stick to it4.Offer a special bonus to the first X many registrants5.Pre-sell your event at a special price to select niche members
(e.g. your existing subscribers; members of a specialty forum
you belong to.)
2. Remind Your Registrants:
You may feel "pushy" about reminding people your Webcast is about
to begin. If you're female, part of that may be just from the way
you've been taught to interact. There's only one way to deal with that
sort of reticence, however: Get over it!
Seriously, your registrants will thank you for reminding them, if
they're serious about wanting to attend.
Do send more than one reminder. There's no set "rule" about how
many, but use your common sense. The barest minimum numbers of
reminders ought to be:
One the day before your event One the morning of your event One about half-an-hour before your event begins
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Some Webcast providers offer automatic email reminders for
registrants, but don't assume they all do. Check -- and if this function
is not part of the service, set up Autoresponder reminders yourself (or
have your VA do it)... or choose a different provider.
If you dont have a mailing list service yet, I highly recommendGVO
as they offer website hosting, autoresponder, video hosting, website
monitoring and a lot more all for one low price.
3. Set Your Participants Up for Success:
One way to ensure your registrants actually "turn up" -- as well as get
the most out of your Webcast -- is to set them up for success.
Offer them the opportunity to ask their own individual,unique, most pressing questions
Provide them with download links to truly helpfulworksheets or handouts
Pre-qualify them so that the only people who attend are theones who will get the most out of it
While bigger numbers sounds appealing, remember that going after
this objective is usually not the best Webcast strategy. Five
participants who rave about you and your results to their followers,
affiliates and niche friends can vault you up the ladder faster than one
hundred participants who abandon your Webcast at Minute Five.
4.Use Calls to Action. This might seem so basic, it's embarrassing
to mention it -- but when you're caught up in presenting your services
and products through a new media, it's easy to miss the obvious!
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The most effect method: Plan in advance where you are going to
position your calls to action. Write them on your cue card or outline
(try using different colored marker).
Another reason to be especially careful in this regard: If you have a
celebrity guest, forgetting to set them up in a way they can naturally
present their pre-agreed on links or promotional information is not the
way to make friends and influence people!
5. Practice Your Public Speaking -- even if you just run through
your presentation to the family dog! (Don't knock it -- Billy Graham
used to passionately preach to alligators as a young man, before he
ever went "live".)
A comfortable delivery style with good flow goes a long way to winning
that all-important trust -- the sort that makes you money!
If you're new to being center-stage, pick up a book on public speaking
(preferably one which includes exercises).
Then do them.
6. Record Your Webcast: Taking this extra step is never a wasted
investment! You can use your recording in a variety of money-makingways:
Provide an additional paid product to your free Webcast Enhance the value of your paid Webcast
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Offer the recording and transcript as a special bonus for yourpaid product
Provide the recording as a free bonus, to generate loyalty andattachment to you and your message
Create a physical product (DVD) from the recording, increasingits value even more
The best way to ensure the Webcast is recorded: Hire a VA who
specializes in exactly that. She will know exactly what needs to be
set up, providing you with invaluable tips to ensure your Webcast is
polished and professional. And you'll be rid of the headache and
hassle of trying to remember and take care of multiple Webcast
tasks yourself.
If that's not an option right now, be sure to choose a Webcast host
such asGVO Conferencethat provides the option to easily record
the session.
Getting that recording is essential, if you want to get the maximum
mileage out of your Webcast. And that goes whether you want to
use it to help build your list... or create direct cash profits.
7. Always Follow Up:
This is one area inexperienced marketers fatally "forget" -- which is
tragic, since you can make serious money in the follow up!
Your first task related to follow up is to thank your participants, letting
them how much you valued their participation. Not only will you
remind them of your existence, but it positions you perfectly to offer
more interaction in the form of free assistance or paid upsells.
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And don't be afraid to let them know how you can further serve
them. Participants will find it reassuring that you have more in your
sales funnel than just that one Webcast. If you've done a great job,
this is the time they'll be genuinely in the mood for more from you --
and they'll thank you for it!
Consider these time-honored ways to maximize your follow up (but
don't limit yourself to just these few suggestions, of course!)
A free email course they can sign up for to receive furthertraining
Free or paid recording and/or transcription of the event Additional worksheets or material Coaching options Membership site invitations Your other products or contact options
Besides, when a large percentage of your peers skip the follow up
stage, it only makes your thoughtful contact stand out the more!
To help you plan the perfect Webcast, print out the Worksheeton
the following page.
Remember, your preparation and planning is where the realmoney-
making starts!
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Your Webcast Worksheet
Print out this worksheet and use it as an outline for each Webcast you're planning:
Webcast Name:
My mission and objectivewith this Webcast:
I want them to...
The most important point
to get across:
I want them to take away...
What you're going to be
talking about:
What you're going to do (promise) today...
Things to "show" themabout their situation:
Their problem is...
Consequences: The consequences are...
Your Solution: They can turn this around by...
The Benefits: The benefits of adopting this solution are...
Recap: What you just told them...
What you want them to do: [Your call to action]...
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"But What Do You Do If You Really Can'tSpeak in Public?"
Well, right about now would be a great time to remind ourselves about
outsourcing. Hiring a VA or media specialist to take care of the
technical or setup details of your Webcast is not the only task you can
outsource: You can also hire a professional to produce your Webcast
for you.
But there's really no reason you can't do it yourself. Face it -- it's the
connection with you that's so important to establish with your target
market!
If you're adamant that you can't appear on camera, then don't enable
web cams. Simply let your audience hear your voice as your screen
shows slides, application dashboards, white board notes or other
presentation graphics. Imagine you are talking to your best friend or
someone you really feel comfortable with.
If you really would feel much more comfortable with only a vocal
presentation, a teleseminar (done over phone lines alone) is much
simpler (and often cheaper) than a Webcast.
But if you do choose the teleseminar route to start off with, do
remember that you're passing up on a specific benefit plus a potential
advantage that only webcasts can offer:
a)The visual element reinforces your message, helps you make abetter one-on-one connection and reaches people of all learning
styles
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b)Your primary target audience may be a group that respondsbetter to webcasts than to teleWebcasts. (I.E. it's really all
about them!)
To help you further decide; let's take a look at common situations --
and what they need in the way of multimedia presentation...
Webcast Teleseminar
Celebrity interview; live event One-on-one interview
Presentation with visual aids, diagrams,charts. Something that needs to be
demonstrated (E.G. "Setting Up Your
Shopping Cart")
Presentation requiring no visual aids(talking about something without
tangible, physical components: E.G.
"How to Talk to Your Teen"
Motivational or coaching call Motivational or coaching call
When you're introducing new services,
ideas, people
When the service or idea you're talking
about has been pre-sold or the audience
is familiar; When the person is someone
the audience already knows
Instruction; class Pre-sales "talk"
Take the Step
That being said, preparation and practice really do count for 90% of
your success -- invest in these and you'll be amazed at how much your
confidence will improve.
And now on to the section you've been so patiently waiting for...
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Section Five: Webcast Sales Strategies
Now that we've covered the mechanics and hidden Webcast "make or
break" factors such as your confidence level, preparation and your
audience awareness, let's take a good look at eight Webcast money-
making strategies!
Strategy # One: Hosting a Single Event
While it's true that series are real money-makers (and something
search engines love), a single event may be a better Webcast vehicle
for you, if you're just starting out.
The only rule is: Make sure your topic is something your audience is
really desperate to hear -- something that will excite the socks off
them!
Pull that off, and your "single" event becomes a truly "special" one!
Strategy # Two: Running a Series
If you have a lot to talk about, don't mind talking about it and are
confident you've mastered the mechanics of running a Webcast,
consider a whole series on one topic or theme.
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The advantages to running a series are manifold:
1. It fastens you in the minds of your participants as a "habit" theycome to rely on, as well as firmly establishing you as a
household name
2.You're building that all-important relationship3.You can break down a complex subject into bite-sized chunks,
offering your participants the chance to practice in between
installments.
4.You can charge more. A whole series naturally commands ahigher ticket price than a single Webcast.
5.Those who "survive" the first class and return for the remaindertend to participate and act more -- and followers who participate
and act on your offerings are the ones that:
Remain loyal for life Bring in the most glowing, sincere testimonials Achieve actual success -- with your methods or products!
6.Creates the feeling of coverage depth and brings a higherperceived value
7.Allows you to naturally present affiliate offers and upsells thatare so well-suited during the course of your Webcast, your
participants will actually thank you for the recommendations
8.Allows for ongoing feedback and constant fine-tuning. While thismay be more work, fine-tuning your classes or workshops to
your students' viable feedback will create a more powerful
saleable commodity!
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There are some drawbacks you need to be aware of, however, if you
do go ahead and create a series. Being aware of these drawbacks will
help you plan in advance how to forestall any problems.
The biggest hurdle: You need to keep your participants engaged.
You do this not only with great content but by:
Sending reminders for the next class Making them feel like your exclusive inner circle Being genuinely excited by what you're sharing (nothing is so
infectious -- or confidence-inspiring -- as enthusiasm!)
Building their confidence Using "cliffhangers" and Sneak Previews to keep them hooked.
End each session with a promise to show them something
"next session" that they won't be able to resist! Let them see
a list of upcoming lessons or sessions (with your curiosity-
vamping titles)
Acting on their feedback and suggestions. Not in a reactive,scattered way, but by coolly analyzing whether or not their
suggestion or complaint applies to the topic in a relevant
manner; if it will improve the experience for everyone; if
you've truly been missing a step, taking knowledge for
granted, etc. etc.
Welcome complaints and problems. They allow you the opportunity to
show your students how you can help them overcome these. They
point out the "holes" in your webcasts, or teach you where you've
rushed your students and need to slow down.
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Watch carefully also for "exit holes" -- points in your series where you
lose people. That's a spot where your flow and pacing need to be
smoothed and any "bumps" removed.
Is a component becoming too hard? Split it into two, simpler Webcast
classes next time you run that series -- not one. Are you suddenly
hitting your participants with expensive software or items they'll have
to buy? Do some research. Source and provide alternative budget-
conscious options, or let them know there'll be extra costs up front
next time. (It's better to lose them before they sign up than halfway
through -- unsatisfied and feeling "ripped off"!)
Strategy # Three: Create a Mega Product from your Series
Plan to repurpose from the very first Webcast idea. Don't just stop at
creating your high-ticket Webcast series -- Create an eBook manual,
parcel it with your transcripts and recorded webcasts. Put them on
DVD if you like, or add checklists or worksheets -- and you have an
even higher-ticket product to sell out of something you've already
completed. Call it a "Master Class Series" and you can easily justify
your price ticket.
Strategy # Four: Have an Exit Strategy for Your Participants
You may encounter potential subscribers who attended your initial,free "single" Webcast and really wanted to sign up for the series... but
they don't fall into the budget demographic for your niche.
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Rather than let them walk away, disappointed, offer them your exit
strategy: Something they'll still find valuable -- and affordable -- on
the way out the door.
This could include:
A Payment Plan Workbook and eBook only, so they can "self-study" for a
price they can afford
An irresistible bonus A pared-down version of your Webcast workshops --
perhaps only certain essential components, instead of the
complete coverage your series offers
The option to purchase individual Webcast episodes. Thisgoes down really well if all they need is the information on
how to perform one component -- a "gap" in their current
knowledge.
If you decide to offer this final option, just make sure you make it
more cost-effective in the long run for your customer to purchase the
whole series, rather than individual episodes (i.e. make the price per
episode higher when bought individually.)
What this does is inspire those who didn't purchase your series
because they were hesitant and cautious (rather than budget-
strapped) to bite the bullet and just go ahead and sign up for the rest.
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Offer them a "Buy the Rest Now with your Previous Purchases
Deducted" option, about three lessons into the series. If they've
purchased more than one lesson, they're committed. Those who were
just hesitant will often jump at the chance to save money by reverting
to the original offer.
Strategy # Five: Use a Free Webcast to Build your List
If you've been in online marketing any length of time, this idea will
seem as old as the hills to you. That's the very reason; however, you
shouldn't under-rate it!
Free webcasts are particularly effective as a list building strategy
when:
You're planning to introduce a new product or series You're covering a "hot" trend or news-breaking topic You're planning to introduce a high-ticket item or service You want to demonstrate what you can do for your
participant
You have particularly strong skills it's an asset to showcasein action
What you should neverdo is host a free Webcast because everyone
else is doing it. Make it part of an overall strategy -- and know exactly
why you're doing it... and what its single most important purpose
is.
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Giving a free Webcast should be comparable to getting a taste of
premium ice cream on a hot day.
It should leave your participant wanting more (withoutfeeling that he
didn't get the whole spoonful).
Strategy # Six: Advertise It!
Especially if you're new to center stage, one way to vault yourself
ahead of the dues-paying line is to simply advertise your Webcast.
Goes like this:
1.Decide on your budget2.Create a short-term PPC Google AdWords campaign3.Create a short-term Facebook Ad (with a set daily limit)4.
Advertise in a related niche ezine (they're often much lessexpensive than "regular" forms of advertising and far more
effective than banner ads)
You're doing this for one reason only: To kick-start your campaign.
Just remember -- when you're creating these campaigns, you're not
interested in high numbers (particularly if your Webcast host only
allows 40 participants!) You're interested in finding the perfect
participants -- ones who will not only love you and your products or
services, but who will eagerly become lifetime paying customers (and
loyal disciples!)
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And if you can't afford three forms of advertising, pick the one method
you've decided will be most suitable for your Webcast, and create your
keyword-rich ad!
Strategy # Seven: Make the Most of Your Affiliates
If you don't yet have affiliates, don't worry: Just set up a strong
affiliate resource center so that when they do catch on, you're ready to
help them make you money (and build your list!) To make quick work
of setting it up and keeping it all under one roof, consider usingGOV
as your website host and more.
To set up your affiliate resource center, you'll need:
A website, website section or download page Banner and button ads (keyword rich) PLR articles (point outthese will need to be re-written!) FAQ sheet Tips
Seasoned super-affiliates will be reassured if your Affiliate Resources
are already in place (and professionally produced) -- and they won't be
offended by the instructions, FAQs or Tips in place for new affiliate
marketers.
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When you're dealing with super-affiliates, however, the best
incentive you can provide is to give them bonus rewards (i.e.
cash) based on performance, since this class of affiliate pride
themselves on being super-performers. Offer 100% commission
(particularly if you're just building your list) and "prizes" for
performance.
Strategy # Eight: Seek Out Perfect Joint Venture Partners
In fact, you shouldn't hesitate to approach top super-affiliates directly.
And yes -- this is the simplest form of Joint Venture partnership there
is! Here's the key to getting more "yes" answers than "no" ones...
If you :
Show them how professional you are and have incentives,rewards and affiliate resources impressively in place
Show them why and how your Webcast will improve theirstatus with their own list (and bring them new members
from yours)
...they'll give your inquiry more than the time of day.
This report doesn't promise you the moon, the sun and a million
bucks, but I hope it's made the idea of using webcasts to increase your
profits much closer to a reality. You now have an idea of:
What webcasts are best suited for Why they can "fast-track" you to prominence The added advantages they can give to your marketing
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Ways they can help you create super-clients (the ones whoturn into lifetime customers)
Ways they can accommodate your particular audience'sneeds and learning requirements
How they can help you cover complex subjects -- andmake them seem easier
How they can help you create high ticket items that reallysell
Whether or not webcasts are for you
Good luck with your marketing efforts and be sure to check outGVO
Conferenceto host your next Webcast.
Finally, experience website hosting the way it was meant to be,
hosting your site withGVOis like having a personal marketing mentor
right at your side.
HAPPY WEBCASTING!
Mark Call
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