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Selecting the Right SAP BusinessObjects BI Client Product

Based on your Business Requirements for SAP BW Customers

Ingo Hilgefort

Director, Solution Management

+1 212 444 0889

417876

© 2012 SAP AG. All rights reserved. 2

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Date & Time: Wednesday, October 10, 2012

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Speaker: Alexandre Papagiannidis Rivet

SAP BI Senior Front-End Solution Designer, Molson Coors Canada

Description: Molson Coors sales representatives interact on a weekly basis with their clients, informing

them of new product launches and advising on how to generate more beer sales in a tough

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Disclaimer

This presentation outlines our general product direction and should not be relied on

in making a purchase decision. This presentation is not subject to your license

agreement or any other agreement with SAP. SAP has no obligation to pursue any

course of business outlined in this presentation or to develop or release any

functionality mentioned in this presentation. This presentation and SAP's strategy

and possible future developments are subject to change and may be changed by

SAP at any time for any reason without notice. This document is provided without a

warranty of any kind, either express or implied, including but not limited to, the

implied warranties of merchantability, fitness for a particular purpose, or non-

infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly

negligent.


How to find the RIGHT product?


SAP BusinessObjects BI portfolio

Reporting

Monitoring

Analyze

Discover


Reporting

SAP BusinessObjects BI portfolio Reporting

Consistent layout and format

Repetitive usage

Pre – designed content

Strong distribution capabilities

Formatted & Printable reports

Operational reports


Monitoring

SAP BusinessObjects BI portfolio Monitoring

Tracking corporate KPIs

Highly visualized information

Aggregated information

Real-time

Interactive

Simple

Mobile


Analyze

SAP BusinessObjects BI portfolio Analyze

Changing views

Exchange dimensions and measures

Hierarchical reporting

Creating calculations

Forecasting & Planning

Multi-dimensional data

Mobile


Discover

SAP BusinessObjects BI portfolio Discover

Business User focused

Asking questions – Finding answers

Read, Enrich, Manipulate, and Combine information

Easy and Simple

Uncover trends, and outliers


SAP BusinessObjects BI portfolio

Crystal Reports

Web Intelligence

Reporting Monitoring

Analyze Discover

Dashboards

Design Studio (ZEN)

Exploration Views

Analysis

Design Studio (ZEN)

Explorer

Visual Intelligence


SAP BusinessObjects BI portfolio Who creates the content?

Reporting Monitoring Analyze Discover

IT

Business User

Crystal Reports

Web Intelligence

Design Studio

Dashboards

Exploration Views

Design Studio

Analysis Explorer

Visual Intelligence


SAP BusinessObjects BI portfolio Who consumes the content?


Crystal Reports

Web Intelligence

Design Studio

Design Studio

Analysis Office

Explorer

Visual Intelligence

Executive

Senior Mgmt

Business Analyst

Individual Contributor

Analysis

Analysis

Design Studio

Design Studio Explorer

Web Intelligence

Exploration Views

Design Studio

Exploration Views

Design Studio

Dashboards

Dashboards

Explorer


SAP BusinessObjects BI portfolio Where is the content consumed?


Explorer Design Studio

Analysis Office

Design Studio

Design Studio

Visual Intelligence Web Intelligence

Crystal Reports

Web Intelligence

Crystal Reports

Web Intelligence

Crystal Reports

Dashboards

Exploration Views

Exploration Views

Analysis OLAP

Design Studio

Visual Intelligence

Explorer


Guidance for SAP NetWeaver BW customers

Customers using Web Application Designer (WAD) should adopt Design Studio as their

primary tool for creating dashboards and applications, both on the Web and on mobile

devices.

Customers of SAP BusinessObjects Dashboards should continue with dashboards and

leverage the upcoming HTML5 functionality for on-device dashboards. Customers using

SAP BusinessObjects Dashboards on top of SAP NetWeaver BW should strongly consider

building their new dashboards in Zen.

Selecting the Right SAP BusinessObjects BI Client

… based on your audience




Crystal Reports

Web Intelligence

Design Studio

Design Studio

Analysis Office

Explorer

Visual Intelligence

Executive

Senior Mgmt

Business Analyst


Analysis

Analysis

Design Studio

Design Studio Explorer

Web Intelligence

Exploration Views

Design Studio

Exploration Views

Design Studio

Dashboards

Dashboards

Explorer


Reporting (Crystal Reports & Web Intelligence)

Consume standardized reports to review operational metrics

Receive alerts from pre-built reports and leverage information for follow up

Use guided interactivity for filtering and selecting the right information

Share reports with larger audience and make use of product interoperability

Use interactive reporting capabilities to access and analyze a variety of data sources

Monitoring & Analyze (Design Studio & Analysis, edition for Microsoft Office)

Consume and interact with information using prepared workbooks

Analyze operational metrics inside the Microsoft Office environment

Follow guided analysis using pre-built BI applications




Monitoring and Analyze (Design Studio & Analysis)

Analyze corporate information to fulfill ad hoc requests from management

Build and share Microsoft Excel and web based BI applications for guided analysis

Use Analysis as starting point and leverage product interoperability for details

Create and edit reports without the need for IT or a report designer


Business Analyst

Discover (SAP BusinessObjects Explorer & Visual Intelligence)

Answer ad-hoc questions anywhere, anytime using historic and real-time data

Search and explore information by using natural words and simple visualizations

Access large volumes of information on-premise and on device

Combine, enrich, manipulate, and merge information



Senior Management

Monitoring & Analyze (Analysis & Design Studio)

Analyze and review corporate KPIs and measure progress towards set goals

Share findings with upper management in form of presentations with live data

Use actual and historical data for detailed planning scenarios to enable realistic forecasting

Leverage product interoperability to share findings with other BI clients

Analyze information on the desktop, via browser, and via mobile device

Reporting (Web Intelligence)

Consume and change pre-delivered reports without the need for IT or a report designer

Use interactive reporting capabilities to access and analyze a variety of data sources




Monitoring & Analyze (Exploration Views & Design Studio)

Track and analyze company wide metrics using real-time interactive dashboards

Leverage what-if capabilities to evaluate different planning scenarios

Provide navigation for further analysis using product interoperability

Analyze information on the desktop, via browser, and via mobile device Executive

Discover (SAP BusinessObjects Explorer)

Answer ad-hoc questions anywhere, anytime using historic and real-time data

Search and explore information by using natural words and simple visualizations

Access large volumes of information on-premise and on device



IT

Senior

Management

Business

Analyst

Individual

Contributor

Executive

Consume and interact with information using simplified BI templates

Use pre-built workbooks with guided steps

Create and customize BI applications and design guided navigations

Leverage BI applications for planning and forecasting scenarios

Leverage BI applications for planning and forecasting scenarios

User product interoperability to share results with other BI clients

Consume and interact with information using simplified BI templates

Analyze information on mobile devices

CR

EA

TE

CO

NS

UM

E

SAP BusinessObjects BI portfolio What’s the role of SAP BusinessObjects Design Studio (ZEN)?


Multidimensional data analysis with

native Microsoft Office user experience

• Analyze and interact with data in

Microsoft Excel to discover, compare, and

forecast business drivers

• Create live data presentations with

Microsoft PowerPoint to share business

insights

• Create predefined workbooks for

simplified data analysis

SAP BusinessObjects Analysis,

edition for Microsoft Office

Senior Management Business Analyst Individual Contributor


SAP BusinessObjects Analysis, edition for OLAP

Multidimensional data analysis within a

web-based environment

• Analyze and interact with data through

dedicated web client to uncover answers

to business questions

• Create workspaces for private usage or

to share business insights across the

enterprise

• Run SAP BusinessObjects Analysis,

edition for OLAP with other business

analytic solutions integrated on the same

BI platform

Business Analyst


Preview: SAP BusinessObjects Design Studio (ZEN)

Analytical & Planning Applications

This presentation and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided

without a warranty of any kind either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Rich and Intuitive design environment

for building powerful analytical and

planning BI applications

• Leverage a large set of out-of-the-box

design components and the ability to

customize using simple scripting language

• Create applications for on-premise and

on-device using the latest technology, such

as HTML5 rendering

• Create applications optimized for SAP

NetWeaver BW and SAP HANA

IT


SAP Crystal Reports

Design well-formatted, layout-focused

reports

• Create professional reports following

strict layout presentation: legal, business,

financial, and regulatory

• Build guided interactivity into reports to

enable faster decision making

• Report off any type of data source and

transform raw data into detailed data

analysis



SAP BusinessObjects Web Intelligence

Ad hoc interactive reporting

• Access, analyze, format, and share

business insights, all in one tool.

• Create queries easily without the need to

engage a report designer

• Query on any type of data source with

built-in features focused on easy data

analysis

Senior Management Business Analyst Individual Contributor


SAP BusinessObjects Dashboards

Visualize complex data easily with

interactive dashboards

• Monitor key performance indicators

through library of rich visualizations

• Perform “what-if” scenario-based

analysis with interactive controls

• Drill into reports and analytics for further

data analysis

Middle Management Executive


SAP BusinessObjects Explorer

Search relevant information and direct

exploration of data

• Answer investigative questions and

obtain facts quickly

• Self-service access to data without the

need for predefined report or query

• Automatic generated visualizations for

immediate insight on data

Executive


Visual Intelligence

Business Analyst

Provide flexibility and freedom to

understand data, personalize it, and

create beautiful content

• Combine, manipulate and enrich data

to apply it to your business scenarios

• Self-service visualizations and analytics

to tell your story

• Optimized for SAP HANA for real-time

on detailed data


… based on product capabilities


Selecting the Right SAP BusinessObjects BI Client Comparing Product Capabilities

Crystal

Reports for

Enterprise

Web

Intelligence Dashboards

Analysis,

Edition for

Microsoft

Office

Analysis,

edition for

OLAP

SBOP Explorer Design Studio

Highly formatted reporting

Parameterized & Dynamic

Layout

Self – Service reporting /

Free form layout

Hierarchical capabilities

Data Visualization

Product Interoperability

Guided Navigation

Mobile Reporting


Selecting the Right SAP BusinessObjects BI Client Comparing Product Capabilities – SAP Data Sources

Crystal

Reports for

Enterprise

Web

Intelligence

SBOP

Dashboards

Analysis,

Edition for

Microsoft

Office

Analysis,

edition for

OLAP

SBOP Explorer Design studio

SAP ECC (directly) Yes Yes Yes No No Yes* No

SAP ECC via Transient

Provider ECC 6 - EhP05 Yes Yes Yes Yes Yes No Yes

SAP NetWeaver BW

(BI Consumer Services) Yes Yes Yes Yes Yes No Yes

SAP NetWeaver BW

(Relational) Yes Yes Yes No No Yes No

SAP NetWeaver BWA

(via SAP BEx Query) Yes Yes Yes Yes Yes Yes Yes

SAP NetWeaver BWA

(directly) No No No No No Yes No

SAP HANA (directly) Yes Yes Yes Yes Yes* Yes Yes

Non-SAP Sources

Yes Yes Yes No Yes Yes No


SAP BusinessObjects BI 4.x & SAP NetWeaver BW Hierarchical Reporting Capabilities

Crystal

Reports for

Enterprise

Web

Intelligence

Dashboards

(BI4 SP04

connectivity)

Analysis,

edition for

MS Office

Analysis,

OLAP

Edition

SAP

Business

Objects

Explorer

Support for hierarchical member selection

Support for hierarchical parameters

Support for hierarchies in charts and crosstab Only

Hierarchical

Scorecard

Support for “delegated measures”

Support for hierarchical report design

Switching between hierarchies on the fly

Level based member selection

Showing Leaves only / Lowest Level of the

hierarchy

“Expand to Level” as a configuration option

Skipping Levels of a hierarchy

Ranking data along hierarchies


… based on your business requirements


Selecting the Right SAP BusinessObjects BI Client Using Business Requirements – Financial Area

As Financial Manager for the West Coast Region of North America

I need to be able to analyze cost and profit center actuals towards

the allocated budget along several dimensions. I need to be able to

see these measures along our company structures as well as

being able to compare information from several sources. I also

need to be able add my own calculation to answer on-demand

requests from senior management.

I would like to leverage the information inside Microsoft Excel, but

it also should be possible to use it in a browser.

Middle Management



What did we hear ?

Use of hierarchies (cost center / profit center / company structures)

Probably usage of BEx Query Structures

Usage of Microsoft Excel and browser based access

Creation of calculations on the fly

Accessing multiple sources

Middle Management



Crystal

Reports for

Enterprise

Web


Analysis,

Edition for

Microsoft

Office

Analysis,

edition for

OLAP


Usage of Hierarchies

Using BEx Query

Structures

Microsoft Excel as client

Internet Browser as

client

Creating calculations

Multiple Source in one

report



Summary

Based on the combination of requirements from the Financial Area the recommendation

would be to use

– Analysis, edition for Microsoft Office

– Analysis, edition for OLAP

– Design Studio

Design Studio could be leverage to create a custom BI application / template for the user

audience

For less hierarchical driven reports and a more consumer (less power user) type of audience

Web Intelligence might be an alternative


Selecting the Right SAP BusinessObjects BI Client Using Business Requirements – Sales Area

The Sales Manager for Canada asked me to create a report

for his sales representatives that would allow them to see

their current sales pipeline. He mentioned that the

information needs to be available in the office, on the road,

and on mobile devices.

He also stressed out that each sales representative needs to

be able to change the report “as they wish” so that they can

see the information by opportunity, product, week & month,

and other angles. Actual hierarchies are only used limited.

For him as Sales Manager for Canada, he mentioned it would

be a great value to be able to run some simple scenarios to

see how certain changes could impact the pipeline, for

example a change in the product cost or price.

… and he then also mentioned that sometimes people prefer

just to get an eMail with a PDF file.

Business Analyst

Middle Management




What did we hear ?

The information needs to be available on-premise (in the office), offline (on

the road), and on mobile devices

Users need the ability to change the report and change the view on the data.

Only limited use of hierarchies

Distribution of the reports via eMail in a PDF format is also required

For the Sales Management some simple what-if scenarios would be a great

asset

Business Analyst



Crystal

Reports for

Enterprise

Web


Analysis,

Edition for

Microsoft

Office

Analysis,

edition for

OLAP


Offline Capabilities

Mobile Reporting

Distribution via eMail

(Broadcasting)

Edit the report

Change the “view” of the

data

What-if scenarios



Summary

Based on the combination of requirements from the Sales Area the recommendation would

be to use

– Web Intelligence

– Interactive Analysis Desktop

– Mobile BI

What – if Scenarios will be created using SAP BusinessObjects Dashboards or Design

Studio


Selecting the Right SAP BusinessObjects BI Client Using Business Requirements – Executive Area

As Executive Manager in this company I need consolidated

information, which provides me with a high-level overview on

all critical corporate KPIs. I need to be able to access this

information anytime, anywhere.

If needed I need to be able to get to the root cause and see

the detailed information.

I also can not always wait for my business analyst of IT to

send me the information when I ask them a question. It

would be good to be able to simply search for the answer by

entering my question.

Executive



What did we hear ?

Consume highly aggregated information

Strong data visualizations needed

Provide the ability to drill down and navigate to detailed information when

needed

Fast response time

Information needs to be available via mobile device

Allow for search and exploration

Executive



Crystal

Reports for

Enterprise

Web


Analysis,

Edition for

Microsoft

Office

Analysis,

edition for

OLAP


Highly Aggregated

information

Strong data visualization

Drill Down / Navigate to

detailed information

Mobile Reporting

Search & Exploration

This BI clients are not suitable for the intended audience.



Summary

Based on the combination of requirements from the Executive team the recommendation

would be to use

– SAP BusinessObjects Design Studio

– SAP BusinessObjects Explorer

– SAP BusinessObjects Explorer for mobile devices

In addition consider SAP NetWeaver BWA or SAP HANA for performance improvements


Selecting the Right SAP BusinessObjects BI Client Different Needs Require Different Experience

Phases

Se

lecting th

e R

igh

t

SA

P B

usin

essO

bje

cts

BI

Clie

nt

Auditing

Use SAP BusinessObjects Auditing to track the BI activity

Use SAP NetWeaver BW statistics to track the activity on BW

Leverage the information in combination with the IT and BW team for performance improvements

Use Case

What are the business requirements ?

What is the audience doing with the information ? How are they doing this today ?

How is your audience using the software right now ?

Create a use case on department level, don’t try to make one use case for all your requirements

Audience

Who is your audience?

What are the skills of your audience ?

How is your audience using the software right now ?

Remember, a business analyst in sales might be different to a business analyst in finance


Your BI Strategy should start with the business requirements, not with the DWH.

Key Points to Take Home

Start by defining your requirements and your desired outcome.

Focus on the business pain points by area. One use case after the other – not all in once

Understand your audience. Let them describe their workflow. Listen !

Remember – Your BI Strategy starts with the business requirements.. Not with the DWH


Upcoming SAP BI 4 Webinars

Molson Coors Runs Analytics Solutions from SAP

Date Wednesday, October 10, 2012

Time 8:00 AM PDT

Speaker Alexandre Rivet-Papagiannidis

SAP BI Senior Front-End Solution Designer

Molson Coors sales representatives interact on a weekly basis with their clients, informing

them of new product launches and advising on how to generate more beer sales in a tough

competitive market. In Canada, nearly 300 sales reps depend on sales history by material

and customer to analyze their performance and make sure they hit their overall target

https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=509857&sessionid=1&key=B72C81201E4204F809F521BB14761773&partnerref=Oct1


SAP Press

Reporting and Analysis with SAP BusinessObjects (2nd

Edition)

(SAP Press, 2012)

Inside SAP BusinessObjects Explorer

(SAP Press, 2010)

Integrating SAP BusinessObjects BI Platform

4.x with SAP NetWeaver

(SAP Press, 2011)

Inside SAP BusinessObjects Advanced Analysis

(SAP Press, 2010)

Thank You!

Contact information:

Ingo Hilgefort ([email protected])

Twitter: ihilgefort

Blog: www.mastering-sap-and-businessobjects.com

Speaker’s Name/Department (delete if not needed)

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© 2012 SAP AG. All rights reserved.

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Webinar: Selecting the Right SAP BusinessObjects BI CLient ... · Selecting the Right SAP BusinessObjects BI Client Product ... native Microsoft Office user experience • Analyze