We get the nurse to the patient FASTER than anyone

we get the nurse to the patient FASTER than anyone

A History of Innovations

• 1983 - Wescom Products, Inc. established by Charles E. Bell

Introduced one of the first PC based Ethernet TCP/IP Nurse Call Networks

• 1984 - Introduced the first Infrared Auto Locator System

Introduced the first fully integrated and software configurable Radio Paging Interface

• 1985 - Introduced the first fully networked Nurse Call System flexible enough to fit any nursing model

• 1995 - Introduced the first client/server based Nurse Call System with cross-platform compatibility (meaning the system can run on all major computer platforms)

• 1999 - First nurse call provider to utilize LINUX operating system for all applications

Intēgo has been on the forefront of innovations in the Nurse Call Industry since our inception. In addition, Intēgo offers complete backward compatibility; a claim no other Nurse Call company can make.

• 2002 - Introduced the first fully integrated nurse call solution with SpectraLink NetLink IP based wireless phone system

• 2006 - Introduced browser based reporting with ad hoc report writer, extensive graphs and exporting capability

• 2007 - Introduced first SIP protocol interface for SpectraLink and Cisco wireless phone system

Changed company name from Wescom Products for Healthcare, Inc. to Intēgo Systems, Inc.

• 1993 - Introduced the first Nurse Call/Telemetry Data Interface for retrieval of telemetry patient alarms

INTEGO MILESTONES:

Definition of Nursecall

Industry Definition of Nursecall -

Nurse-Call \’ners-’kól\ n 1: the communication delivery system by which a patient within a health care facility setting can communicate their need for assistance to facility personnel.

Intēgo Systems’ Definition of Nursecall -

Nurse-Call \’ners-’kól\ n 2: a communication delivery system designed to improve patient care and satisfaction by reducing costs and increasing efficiencies with functionally rich applications and state-of-the-art technology that supports outstanding patient care.

F E A T U R I N GTHE NEXT GENERATION OF NURSE CALL SYSTEMS…

ProNet.netNurse Call System

Anatomy of ProNet.net

Patient John Smith initiates a request from a call device in his room- he would like some ice water


John’s request is verified by an operator at the Call Answer Terminal- request is sent to caregiver


Caregiver receives patient’s request via wireless communications device - with name of patient, room number and his request


Caregiver retrieves the water, enters John’s room and fulfills his request- without making any unnecessary trips.


The software also distinguishes between many different types of calls- general, code and emergency

ROI – Intēgo’s Centralized Nurse Call System Model

RN Calls

• Calls sent to RN’s – 2,150 per month

• Calls screened by Central Nurse Call Operator (not sent to RN) – 1,469 per month

• Average time spent by RN taking care of patients at bedside – 5 minutes

• RN salary, including benefits - $24.84 per hour

• Cost savings calculation associated with RN not being required to go to patient bed - Screened Calls x Time x Salary Rate = $3,041.24 savings per month

Case Study - a typical nursing unit of 36 beds, with 6,484 calls placed per month

Aide Calls

• Calls sent to Nurse’s Aide (i.e. PCT, PCA attendant, etc.) – 1,701 per month

• Calls screened by Central Nurse Call Operator (not sent to Aide) – 1,164 per month

• Average time spent by Aide taking care of patients at bedside – 5 minutes

• Aide salary, including benefits - $15.18 per hour

• Cost savings calculation associated with Aide not being required to go to patient bed - Screened Calls x Time x Salary Rate = $1,472.21 savings per month

Central Nurse Call Operator Calls

• Calls screened by Central Nurse Call Operator – 2,633 per month (41% of 6484)

• Average time spent by Central Nurse Call Operator answering calls – 1 minutes

• Operator salary, including benefits - $12.34 per hour

• Cost calculation associated with Central Nurse Call Operator answering calls - Screened Calls x Time x Salary Rate = $541.52 COST per month

Case Study - continued

Savings Summary

• Cost savings for the 36 bed unit per month - RN ($3,041.24) + Aide ($1,472.21) – Central Nurse Call Operator ($541.52) = $3,971.93

• Savings per bed = $110.00 per month

Projected Cost Savings

• Total saving for 150 bed hospital = $16,550.00 per month



ROI – Intēgo’s Centralized Nurse Call System Model

Nurse Call System Integration

Benefit: Wireless Communication

The wireless communication solutions that Intēgo Systems offers allows greater mobility for staff members, enabling them to perform their job more effectively from anywhere in the hospital.

• By combining the Intēgo TeleLink.net Communication Interface system with the ProNet.net Nurse Call System, hospitals are able to improve levels of care and responsiveness as patients requests are sent directly to staff members via a wireless communication device.• Routing patient requests in this manner significantly reduces response time and leads to greater staff efficiency and higher levels of patient satisfaction. Patients receive the care they need faster and healthcare facilities maximize the utilization of valuable resources.

Advanced Locating and Tracking System

Benefit: MedTrac.net

Underutilization of resources is a major concern for today’s hospitals, leading to increased costs and lower levels of patient satisfaction.

• The ability to locate and analyze the movement of staff members and equipment enables hospital management to maximize productivity and continue to deliver outstanding patient care.

• Intēgo Systems understands the impact that tracking networks have on the delivery system of cost-efficient , high quality patient care and developed MedTrac.net to meet those needs.

Call Service Analysis and Reporting

Benefit: ReportLink.net

Today’s healthcare organizations need user-friendly information tools that cut through the chaos and deliver solid analysis and reporting capabilities specifically designed to meet their needs.

• With that in mind, Intēgo Systems developed ReportLink.net, which enables hospital management to generate reports based on important healthcare metrics. The system utilizes web browser technology so staff members can access reports from anywhere in the hospital via the Internet.


All the while, hospital administrators have access to up-to-date information- helping them stay better informed to improve their decision-making process

Intēgo’s ProNet.net system has the ability to integrate, without the need for middleware applications, to most third party systems on the market, including:

• ADT Systems

• Housekeeping

• Dietary

Nurse Call System Integration

Benefit: 3rd Party Integration

• Transportation

• Bed Ready

• Maintenance

Engineering and BioMed

Intēgo’s ProNet.net is specifically designed to provide easy installation and maintenance for engineering facility personnel with the following features:

• Windows client-server based platform

• Pluggable server architecture

• Rack-mounted servers

• Home-run CAT5 cabling

• Web-based interface

Call Answer TerminalCentral Control TerminalDual Patient Station w/ Code BlueEquipment AlarmLow Profile Dome LightLocator Sensor and Badge

ProNet.net Infrastructure

Scalability and Reach

• The system is based upon the industry standard Microsoft Windows Server architecture and can scale from a single small server to a clustered server configuration.

• It is role/group based which allows the healthcare facility to assign patient requests directly to the appropriate staff, even those outside nursing.

• Built around a customizable workflow engine, the system gives staff members the ability to custom tailor patient requests - to whom they are assigned and how they are escalated.

• The web based user interface allows system management, reporting and configuration from an administrative area away from the nurse station master.

• Patient-to-staff communication via leading wireless VOIP phones.

• SQL Server based for easy access by third party reporting tools.

Intēgo’s ProNet.net Nurse Call System platform is specifically designed to increase the ease and functionality in which hospital personnel interact with patients, whether it is for a unit application or campus-wide.

Market Competitiveness

• True home run wiring configuration.

• PC based system: Windows.

• On-command centralized operation from any CAT (Master), anytime – partial or global.

• Supervised remote equipment monitoring device.

• Ability to assign up to 5 caregivers per bed.

• More than 3 levels of patient priority calls.

• Ability to send pages from any PC on the network.

• Unlimited number of programmable palette requests on-screen.

At Intēgo Systems, we understand that the most valuable asset of any hospital is its staff members. Our networked systems are the most comprehensive, state-of-the-art systems of their kind, offering features that most of our competitors cannot match.

Differentiating Factors

• Nursecall is our ONLY focus.

• All software is developed in-house by our team of developers and is unique to Intēgo Systems.

• Intēgo Systems are designed with complete backward compatibility with previously released platforms.

• Intēgo’s ProNet.net can interface with third party applications without the need for middleware.

• Intēgo Systems holds the patent for our infrared locating and tracking system.

• Intēgo’s internal R&D department is overseen by the president/founder who drives product direction with innovative forward-thinking philosophy and market trend analysis.

Company Stability

• Intēgo Systems’ growth has exceeded 15% - 18% annually since 1997.

• The number of employees has grown from 23 full-time employees in 1999 to over 55 employees today.

• Making room for the current and future growth, Intēgo Systems relocated from a 9,000 sq ft. facility to a new state-of-the-art 32,000 sq ft. corporate facility with the following:

• R&D Department

• Full Manufacturing Department

• Data and Technical Support Department

• In 2005, Intēgo opened a Mid Atlantic branch office, located in Baltimore MD. This office was set up to provide installation, service and a full line of integrated solutions

• In 2007, Intēgo opened another branch office located in Jacksonville.

Mission and Vision

As a leading communications provider for the healthcare industry, Intēgo Systems is committed to achieving excellence in the products and services we offer to our customers. We strive to provide technology that

supports the delivery of outstanding patient care.

“We understand the needs of the healthcare environment so well; our clients rely on us as a key part to providing excellence in patient care. We continue to be committed to serving the changing,

complex needs of the health care industry with technology that supports outstanding patient care."

Charles E. Bell, President and Founder of Intēgo Systems, Inc.

• Our history of innovation spans over two decades when Intēgo introduced it’s first software-based communications system for hospitals.

• Today, our clients continue to rely on our ability to provide the communication tools that lead to excellence in patient care.

• It’s that spirit of innovation to continue to set the technological standards within the industry that drives Intēgo Systems to move forward with our most advanced nurse call system ever – ProNet.net.

Documents

We get the nurse to the patient FASTER than anyone