28
SETUP GUIDE OCN Mobile ONE Please read this first Android edition

*We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

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Page 1: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

SETUP GUIDEOCN Mobile ONE

Please readthis first

Android edition

●This description is as of October 17, 2019. ●Service contents and provisions may change for improvement etc. without prior notice. ●Company and product names are trademarks or registered trademarks. The toll-free service name and logo mark a registered trademarks of NTT Communications. ●Pictures, screen display and illustrations are for illustrative purposes only. ●In this manual, g08 (Android 7.1.2) is used for description. Depending on the terminal used, the display and some procedures and item names may differ.

2019.11 V3.2

Inqu i r ies

0120-506100● Inquiries regarding billing

Billing centerBusiness hours 9:00 AM~5:00 PM (except Saturdays / Sundays / public holidays and New Year’s holidays)

0120-047-860● Inquiries regarding connection and settings

OCN Technical Support

Business hours 10:00 AM~6:00 PM (excluding New Year’s holidays)

●“OCN Premium Support” or “Anshin (peace of mind) Mobile Pack”  Inquiries by phone are for registered members only.

For phone numbers starting from “0120”, see P.1-2

❶ OCN customer number (10-digit number starting with N) *refer to P.1-2

❷ Services in use ex.) OCN Mobile ONE

❸ OS of mobile phone and its version ex.) OS is Android, version 8.0

❹ A brief description of the matter of concern.

Before making a phone call

Business hours 9:00 AM~9:00 PM (Open throughout the year)

0120-506506● Inquiries regarding a new application or change of services

Customer serviceBusiness hours 10:00 AM~7:00 PM (except Sundays / public holidays and New Year’s holidays)

Please call at a time when the phone lines are not busy!

Please be ready to provide the following four pieces of information in order to smoothly receive any necessary guidance.

*We could reply in Japanese only.

ex.) In addition to the explanation “the screen does not display”, also includes “from when (from 3 days ago)”, “why (I dropped it)”, and “under what conditions (When I �rst turn it on)” etc.

Phone calls at opening hours, during lunchtime, and after 5:00pm, are very crowded. If you can make a phone call at another time, it is relatively easy to connect.

Page 2: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Please check the contents of the contract with the “Information on OCN Member Registration Card” or “Information on application contents.”

Con�rmation of contract contents

For a sealed letter For a PDF (Web)

Information on OCN Member Registration Card (Information on application contents)

Make a note of - in the memo �eld on the right page.

MY SECURE security key code

0123-4567-89AB-CDEF

MyPocket customer number MyPocket default password

① 0123456789 01234567

N123456789Customer number

0123456789MyPocket customer number

01234567MyPocket default password

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-●●●-●●●

0123-4567-89AB-CDEFMY SECURE security key code

It can also be con�rmed from your OCN Mypage. Regarding how to use, refer to P.16.

* Items on the page may differ according to the customer.

ocn_user@●●●●●.ocn.ne.jpEmail address

●●●●●●●●Password

Required for inquiries by telephone etc.

OCN customer number (10-digit number starting with N)

N

OCN mail

Email address @ .ocn.ne.jp

Email password

P.17P.16P.15P.7Required for

MyPocket

MyPocket customer number

Default password

MY SECURE

Security key code

Required on P.22P.21

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-      -

Note of your ID / PasswordRefer to this page when the mark on the left appears on the following settings page.Co

n�rm

atio

n o

f P.2

?Make a note of the information.

P.23Required onSubscribers only

N123456789Customer number

ocn_user@●●●●●.ocn.ne.jpEmail address

●●●●●●●●Email password

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-●●●-●●●

Subscribers only

Subscribers only

*We could reply in Japanese only.

▶https://s.ntt.com/2MBrrO3

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Page 3: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Please check the contents of the contract with the “Information on OCN Member Registration Card” or “Information on application contents.”

Con�rmation of contract contents

For a sealed letter For a PDF (Web)

Information on OCN Member Registration Card (Information on application contents)

Make a note of - in the memo �eld on the right page.

MY SECURE security key code

0123-4567-89AB-CDEF

MyPocket customer number MyPocket default password

① 0123456789 01234567

N123456789Customer number

0123456789MyPocket customer number

01234567MyPocket default password

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-●●●-●●●

0123-4567-89AB-CDEFMY SECURE security key code

It can also be con�rmed from your OCN Mypage. Regarding how to use, refer to P.16.

* Items on the page may differ according to the customer.

ocn_user@●●●●●.ocn.ne.jpEmail address

●●●●●●●●Password

Required for inquiries by telephone etc.

OCN customer number (10-digit number starting with N)

N

OCN mail

Email address @ .ocn.ne.jp

Email password

P.17P.16P.15P.7Required for

MyPocket

MyPocket customer number

Default password

MY SECURE

Security key code

Required on P.22P.21

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-      -

Note of your ID / PasswordRefer to this page when the mark on the left appears on the following settings page.Co

n�rm

atio

n o

f P.2

?Make a note of the information.

P.23Required onSubscribers only

N123456789Customer number

ocn_user@●●●●●.ocn.ne.jpEmail address

●●●●●●●●Email password

Anshin Mobile Pack Support Desk or OCN Premium Support Center

0120-●●●-●●●

Subscribers only

Subscribers only

*We could reply in Japanese only.

▶https://s.ntt.com/2MBrrO3

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Page 4: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Start to use

P.5P.5Preparation of transfer from the former mobile phone

Preparation in advance

P.7P.7MNP opening procedure For persons applying from the website and wish to transfer their phone number

Default settings

P.10P.10Wi-Fi settings

P.11P.11APN settingsBe sure!

P.9P.9Installing the SIM cardBe sure!

Perform settings in the following order- Preparation in advance → Default settings → Individual settings.

Steps before using

Check the required settings!

Individual setting

P.15P.15OCN mail account settingsRecommended!

P.13P.13Google account settings

P.16P.16OCN Mypage settings

P.17P.17OCN Mobile ONE app settingsRecommended!

P.20P.20050 plus settings subscribers

P.21P.21MY SECURE settings MY SECURE / Anshin mobile pack subscribers

P.23P.23MyPocket settings MyPocket / Anshin mobile pack subscribers

P.19P.19OCN Denwa settings For OCN Mobile ONE Voice response SIMRecommended!

If you are not sure about settings, please use the telephone support service.

*For smooth service, please inform the staff “I have the manual”.

Our expert staff can provide detailed support regarding the settings of this manual.Please feel free to call the exclusive inquiry desk at (     ).

*We could reply in Japanese only.

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Page 5: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Start to use

P.5P.5Preparation of transfer from the former mobile phone

Preparation in advance

P.7P.7MNP opening procedure For persons applying from the website and wish to transfer their phone number

Default settings

P.10P.10Wi-Fi settings

P.11P.11APN settingsBe sure!

P.9P.9Installing the SIM cardBe sure!

Perform settings in the following order- Preparation in advance → Default settings → Individual settings.

Steps before using

Check the required settings!

Individual setting

P.15P.15OCN mail account settingsRecommended!

P.13P.13Google account settings

P.16P.16OCN Mypage settings

P.17P.17OCN Mobile ONE app settingsRecommended!

P.20P.20050 plus settings subscribers

P.21P.21MY SECURE settings MY SECURE / Anshin mobile pack subscribers

P.23P.23MyPocket settings MyPocket / Anshin mobile pack subscribers

P.19P.19OCN Denwa settings For OCN Mobile ONE Voice response SIMRecommended!

If you are not sure about settings, please use the telephone support service.

*For smooth service, please inform the staff “I have the manual”.

Our expert staff can provide detailed support regarding the settings of this manual.Please feel free to call the exclusive inquiry desk at (     ).

*We could reply in Japanese only.

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Page 6: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Checkhere!

Try making a phone call.

If you have not applied yet, check here.

This is an exclusive inquiry desk (center). Feel free to let us �x your data transfer problems.*We could reply in Japanese only.

*Data usage charges are incurred when using remote support.*Remote support may not be available for some terminals.

Say “remote support, please.”

Call the support desk.

s.ntt.com/2FaW7W4

Install the app using the QR code or URL.

Application method

Using the remote support app is recommended!In

addition!

If you aren’t sure about the settings, call the toll-free number starting from “0120” as noted in this manual P.2 .

Business hours 9:00 AM~9:00 PM (Open throughout the year)

Anshin Mobile Pack Support Desk or OCN Premium Support Center

Subscribers only

0120-      -

*Please note that a large communication usage fee (packet fee, etc.) may be incurred when using the data backup function.Subscription to the packet communication charge �at rate service is recommended when using the service.

Data such as contact information and images can be transferred to the microSD card using a �le management app, etc.

microSD cardmicro

SD

In cases where contact information is registered in your Google account, you can back up at any time by synchronization.Data such as photos and videos can be transferred using a backup service such as “Google Drive.”

Google

Contacts and video can be transfered smoothly, by setting the “MyPocket” automatic backup function.

MyPocket

In addition, electronic money and game apps also require transfer. Con�rm the

preparation method for transfer by checking various websites.

For users who think “I don’t know how to do it.” or “I want someone to help me ...”, check the next page!

Transfer procedures

Data to be transferred

Three kinds of data transfer procedures from an old mobile phone to a new one.

The method for data transfer from a former mobile phone to a new one when

transferring to a new smart phone is explained below.

Preparation of transfer from the former mobile phone

Contactinformation Photo Video

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Page 7: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Checkhere!

Try making a phone call.

If you have not applied yet, check here.

This is an exclusive inquiry desk (center). Feel free to let us �x your data transfer problems.*We could reply in Japanese only.

*Data usage charges are incurred when using remote support.*Remote support may not be available for some terminals.

Say “remote support, please.”

Call the support desk.

s.ntt.com/2FaW7W4

Install the app using the QR code or URL.

Application method

Using the remote support app is recommended!In

addition!

If you aren’t sure about the settings, call the toll-free number starting from “0120” as noted in this manual P.2 .

Business hours 9:00 AM~9:00 PM (Open throughout the year)

Anshin Mobile Pack Support Desk or OCN Premium Support Center

Subscribers only

0120-      -

*Please note that a large communication usage fee (packet fee, etc.) may be incurred when using the data backup function.Subscription to the packet communication charge �at rate service is recommended when using the service.

Data such as contact information and images can be transferred to the microSD card using a �le management app, etc.

microSD cardmicro

SD

In cases where contact information is registered in your Google account, you can back up at any time by synchronization.Data such as photos and videos can be transferred using a backup service such as “Google Drive.”

Google

Contacts and video can be transfered smoothly, by setting the “MyPocket” automatic backup function.

MyPocket

In addition, electronic money and game apps also require transfer. Con�rm the

preparation method for transfer by checking various websites.

For users who think “I don’t know how to do it.” or “I want someone to help me ...”, check the next page!

Transfer procedures

Data to be transferred

Three kinds of data transfer procedures from an old mobile phone to a new one.

The method for data transfer from a former mobile phone to a new one when

transferring to a new smart phone is explained below.

Preparation of transfer from the former mobile phone

Contactinformation Photo Video

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Page 8: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Notes

1 2

3

Input OCN ID (OCN mail address), OCN ID password (OCN mail password). Tap [Log in].

Access the login page [Application of opening MNP] from the URL or QR code.

Tap the message serial number for opening procedures. Tap [Apply].

4

When the completion screen is displayed, procedures are completed.

For persons applying from the website and wish to transfer their phone number

Con�

rmat

ion

of P

.2

MNP opening procedure

●Application from the exclusive website is needed to open MNP.●The application is available from the day you received SIM card until 3 days before the

expiration of MNP reservation number.●After the application expiration date, the application automatically opens on the day

before the MNP reservation number expiration date.●Please note that the SIM card of the previoius company before transfer cannot be used

after the opening procedures are completed.

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Page 9: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

Notes

1 2

3

Input OCN ID (OCN mail address), OCN ID password (OCN mail password). Tap [Log in].

Access the login page [Application of opening MNP] from the URL or QR code.

Tap the message serial number for opening procedures. Tap [Apply].

4

When the completion screen is displayed, procedures are completed.

For persons applying from the website and wish to transfer their phone number

Con�

rmat

ion

of P

.2

MNP opening procedure

●Application from the exclusive website is needed to open MNP.●The application is available from the day you received SIM card until 3 days before the

expiration of MNP reservation number.●After the application expiration date, the application automatically opens on the day

before the MNP reservation number expiration date.●Please note that the SIM card of the previoius company before transfer cannot be used

after the opening procedures are completed.

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Page 10: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

How to connect to the Internet using Wi-Fi at home is described here.

Installing the SIM card Wi-Fi settings

1 2 3

Tap [Settings] from the app list. Tap [WLAN]. Tap the switch on the top right (ON). Tap the network name (SSID) to connect.

4 5 6

Input the encryption key (KEY) in the password. Tap [Connect].

[Connecting] is displayed under the connected network name (SSID).

When [Connected] is displayed under the connected network name (SSID), settings are complete.

How to con�rm the network name and encryption key

The description method of “SSID” and “KEY” may differ depending on the device. For details, please check the device and the instructions, or contact the manufacturer or Wi-Fi provider.*If the network name or encryption key are changed to an arbitrary value, input the new value.

Your network name (SSID) and default value of the encryption key (KEY) can be confirmed by the label affixed to the side of the device.

1

Remove the SIM card from the cardboard.*Be careful not to touch the IC (metal) part of the SIM card.*This manual explains the method to insert the “nanoSIM.”

2

Insert a pin in the hole of the SIM tray on the side of the device, and pull out the SIM tray.*Turn the unit off before inserting the card.

Once the SIM tray is inserted into the device, settings are complete.

3

Set the SIM card by aligning the notch in the card.

4

If an SD card is used, set it by matching the same direction.

Type of mount port

There are various types of mount ports for a SIM card for Android terminals. In addition to pin hole on the side typeas described, there are also a pull out without using a pin and a open the back cover type.Check the terminal instruction manual before setting.

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Page 11: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

How to connect to the Internet using Wi-Fi at home is described here.

Installing the SIM card Wi-Fi settings

1 2 3

Tap [Settings] from the app list. Tap [WLAN]. Tap the switch on the top right (ON). Tap the network name (SSID) to connect.

4 5 6

Input the encryption key (KEY) in the password. Tap [Connect].

[Connecting] is displayed under the connected network name (SSID).

When [Connected] is displayed under the connected network name (SSID), settings are complete.

How to con�rm the network name and encryption key

The description method of “SSID” and “KEY” may differ depending on the device. For details, please check the device and the instructions, or contact the manufacturer or Wi-Fi provider.*If the network name or encryption key are changed to an arbitrary value, input the new value.

Your network name (SSID) and default value of the encryption key (KEY) can be confirmed by the label affixed to the side of the device.

1

Remove the SIM card from the cardboard.*Be careful not to touch the IC (metal) part of the SIM card.*This manual explains the method to insert the “nanoSIM.”

2

Insert a pin in the hole of the SIM tray on the side of the device, and pull out the SIM tray.*Turn the unit off before inserting the card.

Once the SIM tray is inserted into the device, settings are complete.

3

Set the SIM card by aligning the notch in the card.

4

If an SD card is used, set it by matching the same direction.

Type of mount port

There are various types of mount ports for a SIM card for Android terminals. In addition to pin hole on the side typeas described, there are also a pull out without using a pin and a open the back cover type.Check the terminal instruction manual before setting.

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Page 12: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

From the “OCN Mobile ONE” app

1 2 3

Tap [OCN Mobile ONE] app from the app list.

Refer to to install the app.P.17

Tap the [Menu] icon on the top right. Tap [Save]. Back to the APN list screen. Select the set APN to complete.

13 14 15

CHAP (recommended)

Authentication type

MCC

MNC

440

10

If APN for “OCN Mobile ONE” is displayed on the screen , you can reduce the number of input items by simply selecting or partially editing. New Plan: OCN Mobile ONE, Except new plan: OCN Mobile ONE (LTE)

From the “OCN Mobile ONE” app

When the “OCN Mobile ONE” app is not used Go to

Go to

Settings to use the Internet are described here.

APN settings

When the “OCN Mobile ONE” app is not used

7

Turn on [Cellular data] , and return to the settings using the Return button on the terminal.

6

Tap [Data usage] under [Wireless & network].

8

Tap [See More] under [Wireless & network].

Tap [Cellular network].

9

Tap [Access point names]➡APN Registration Go to .

10

5

Tap [Settings] from the app list.

APN Registration

Input / select the required information as described on the right.

12

Tap [+] on the APN settings screen.

11

APN

Name OCN mobile ONE

mobileid@ocn

mobile

User name

Password

New Plan:lte.ocn.ne.jp

Except new plan:lte-d.ocn.ne.jp

Tap [Internet connection not set]. Tap [Set mobile network].

4

Tap [Access point names]➡APN Registration Go to .

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Page 13: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

From the “OCN Mobile ONE” app

1 2 3

Tap [OCN Mobile ONE] app from the app list.

Refer to to install the app.P.17

Tap the [Menu] icon on the top right. Tap [Save]. Back to the APN list screen. Select the set APN to complete.

13 14 15

CHAP (recommended)

Authentication type

MCC

MNC

440

10

If APN for “OCN Mobile ONE” is displayed on the screen , you can reduce the number of input items by simply selecting or partially editing. New Plan: OCN Mobile ONE, Except new plan: OCN Mobile ONE (LTE)

From the “OCN Mobile ONE” app

When the “OCN Mobile ONE” app is not used Go to

Go to

Settings to use the Internet are described here.

APN settings

When the “OCN Mobile ONE” app is not used

7

Turn on [Cellular data] , and return to the settings using the Return button on the terminal.

6

Tap [Data usage] under [Wireless & network].

8

Tap [See More] under [Wireless & network].

Tap [Cellular network].

9

Tap [Access point names]➡APN Registration Go to .

10

5

Tap [Settings] from the app list.

APN Registration

Input / select the required information as described on the right.

12

Tap [+] on the APN settings screen.

11

APN

Name OCN mobile ONE

mobileid@ocn

mobile

User name

Password

New Plan:lte.ocn.ne.jp

Except new plan:lte-d.ocn.ne.jp

Tap [Internet connection not set]. Tap [Set mobile network].

4

Tap [Access point names]➡APN Registration Go to .

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Page 14: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

If you have Google account

6

Tap [I agree].Input password Tap [Next]. Go back to the account screen to complete it.

7 8

Settings to conveniently use your smart phone are described here.

Google account settings

9 10 11

15

When creating a new Google account

Input your �rst / last name. Tap [Next].

12 13 14

Input desired user name. Tap [Next].

16

Input your birthdate and gender. Tap [Next].

Tap [Next]. Go back to the account screen to complete it.

Con�rm the privacy and terms, and tap [I agree].

Register your phone number on your Google account. Con�rm the description, and tap [Yes, I’m in].*If you do not register your phone number,

tap [Other settings], and set to “not registered.”

Input password (more than 8 characters in half-width characters) Tap [Next].

1 2 3

Tap [Settings] from the app list. Tap [Account]. Tap [Add account].

4

Tap [Google].

5

If you have Google accountInput your Email address and tap [Next]➡Go to .

When creating a new Google account

Tap [Create account]➡Go to .

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Page 15: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

If you have Google account

6

Tap [I agree].Input password Tap [Next]. Go back to the account screen to complete it.

7 8

Settings to conveniently use your smart phone are described here.

Google account settings

9 10 11

15

When creating a new Google account

Input your �rst / last name. Tap [Next].

12 13 14

Input desired user name. Tap [Next].

16

Input your birthdate and gender. Tap [Next].

Tap [Next]. Go back to the account screen to complete it.

Con�rm the privacy and terms, and tap [I agree].

Register your phone number on your Google account. Con�rm the description, and tap [Yes, I’m in].*If you do not register your phone number,

tap [Other settings], and set to “not registered.”

Input password (more than 8 characters in half-width characters) Tap [Next].

1 2 3

Tap [Settings] from the app list. Tap [Account]. Tap [Add account].

4

Tap [Google].

5

If you have Google accountInput your Email address and tap [Next]➡Go to .

When creating a new Google account

Tap [Create account]➡Go to .

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Page 16: *We could reply in Japanese only. Before making a phone ... · Try making a phone call. If you have not applied yet, check here. This is an exclusive inquiry desk (center). Feel free

How to send / receive OCN mail on an Android terminal are described here.

OCN mail account settings

1 2 3

4

Tap [Gmail] app from the app list.

Tap [Personal (POP3)].

Tap [Other].Tap [Add an email address].

Input OCN mail address. Tap [Next]. Input your OCN mail password Tap [Next].

Input / select the required information as described on the right. Tap [Next].

Select [Account options]. Tap [Next].

Input / select the required information as described on the right. Tap [Next].

Input [Your name]. Tap [Next] to complete the settings.

7

5 6

8

9 10

How to con�rm the contract information and billing information

The billing information can be con�rmed.

The contract information registered in OCN can be con�rmed.

Settingthe receiving server

Settingthe sending server

Require signinOn

Serverpop.ocn.ne.jp

Port995

Security typeSSL/TLS

Delete email from serverwhen I delete from inbox

SMTP serversmtp.ocn.ne.jp

Security typeSSL/TLS

4 5

Tap [Here]. Tap [Agree to the Mypage use policy] Mypage can be used.*“Authentication by SMS or telephone voice

noti�cation” is performed for identity veri�cation for the �rst time only. Please follow the instructions on the screen.

1 2 3

Tap [Log in here].Access the login page from the URL or QR code.

Input your OCN ID (OCN mail address), OCN ID password (OCN mail password). Tap [Log in].

How to log in and con�rm contract and billing information are described here.

OCN Mypage settings

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How to send / receive OCN mail on an Android terminal are described here.

OCN mail account settings

1 2 3

4

Tap [Gmail] app from the app list.

Tap [Personal (POP3)].

Tap [Other].Tap [Add an email address].

Input OCN mail address. Tap [Next]. Input your OCN mail password Tap [Next].

Input / select the required information as described on the right. Tap [Next].

Select [Account options]. Tap [Next].

Input / select the required information as described on the right. Tap [Next].

Input [Your name]. Tap [Next] to complete the settings.

7

5 6

8

9 10

How to con�rm the contract information and billing information

The billing information can be con�rmed.

The contract information registered in OCN can be con�rmed.

Settingthe receiving server

Settingthe sending server

Require signinOn

Serverpop.ocn.ne.jp

Port995

Security typeSSL/TLS

Delete email from serverwhen I delete from inbox

SMTP serversmtp.ocn.ne.jp

Security typeSSL/TLS

4 5

Tap [Here]. Tap [Agree to the Mypage use policy] Mypage can be used.*“Authentication by SMS or telephone voice

noti�cation” is performed for identity veri�cation for the �rst time only. Please follow the instructions on the screen.

1 2 3

Tap [Log in here].Access the login page from the URL or QR code.

Input your OCN ID (OCN mail address), OCN ID password (OCN mail password). Tap [Log in].

How to log in and con�rm contract and billing information are described here.

OCN Mypage settings

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OCN Mobile ONE app settings

Wi-Fi spot setting

1

Tap the [Menu] icon on the top left on the home screen.

Tap [Use free Wi-Fi].

2 3

4

Wi-Fi use settings are completed.Tap [Use Wi-Fi spot].

5

You can save communication usage while away by using a free Wi-Fi spot.

When the con�rmation screen is displayed, select according to your usage, and go to the next step.

4 5 6

When the home screen is displayed, settings are complete.

Input your OCN mail address and OCN mail password. Tap [Log in].

Tap [Start the app].

1 2 3

Tap [Install].*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

Start the app. When the tutorial screen is displayed, swipe the screen to the left.

Saving mode settings

1

Tap [OK].Tap [Saving mode] on the home screen.

When [Saving mode] is displayed as [ON], settings are complete.

2 3

To save communication usage, wisely use the saving mode.

When the widget is set on the home screen, settings are complete.

Long press on an empty area on the home screen.

Tap [Widgets]. While pressing on the “OCN Mobile ONE” widget, and move it to the home screen.

Widget settings Saving mode ON/OFF and Remaining data usage can be con�rmed from the home screen.

MUSIC Count Free

Popular music services can be used without incurring data usage charges to OCN Mobile ONE.

Regarding how to use, refer to .

♪ Con�rmation of usage fee

To con�rm the previous month’s billing information, tap “Billing information” on the home screen.

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OCN Mobile ONE app settings

Wi-Fi spot setting

1

Tap the [Menu] icon on the top left on the home screen.

Tap [Use free Wi-Fi].

2 3

4

Wi-Fi use settings are completed.Tap [Use Wi-Fi spot].

5

You can save communication usage while away by using a free Wi-Fi spot.

When the con�rmation screen is displayed, select according to your usage, and go to the next step.

4 5 6

When the home screen is displayed, settings are complete.

Input your OCN mail address and OCN mail password. Tap [Log in].

Tap [Start the app].

1 2 3

Tap [Install].*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

Start the app. When the tutorial screen is displayed, swipe the screen to the left.

Saving mode settings

1

Tap [OK].Tap [Saving mode] on the home screen.

When [Saving mode] is displayed as [ON], settings are complete.

2 3

To save communication usage, wisely use the saving mode.

When the widget is set on the home screen, settings are complete.

Long press on an empty area on the home screen.

Tap [Widgets]. While pressing on the “OCN Mobile ONE” widget, and move it to the home screen.

Widget settings Saving mode ON/OFF and Remaining data usage can be con�rmed from the home screen.

MUSIC Count Free

Popular music services can be used without incurring data usage charges to OCN Mobile ONE.

Regarding how to use, refer to .

♪ Con�rmation of usage fee

To con�rm the previous month’s billing information, tap “Billing information” on the home screen.

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When the con�rmation screen is displayed, select according to your usage, and go to the next step.

When the con�rmation screen is displayed after starting the app, select according to your usage, and go to the next step.

4

1 2 3

Tap [Install].Access the [Play Store] install page from the QR code or URL.

5 6

Finished. Tap [Close] and start use.Input your “050 number” and temporary password (received after application). Tap [Done].*Noti�cation of your “050 number” and

“temporary password” are sent by postcard or Email.

Input the initial password. Tap [Register].

4 65

When the keypad screen is displayed, settings are complete.

1 2 3

Tap [Install].*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

Start the app. When the tutorial screen is displayed, swipe the screen to the left.

Tap [Use OCN Denwa app].

How to make a phone call using 050 plus app

Be sure to start the 050 plus app to make a call. 050 plus cannot be used from the mobile phone’s call function.

*If default settings are not carried out within 180 days from the date of contract, the 050 number which is set with voice response SIM card cannot be used. Please set it before that date.

How to install the OCN Denwa app for half price domestic call rates is described here.

OCN Denwa settingsHow to install the 050 plus app for use on IP phones is described here.

050 plus settings

◎Keypad screen

How to make a phone callusing the OCN Denwa app

Be sure to start the OCN Denwa app to make a call. OCN Denwa charges and unlimited calls do not apply to the call function from the mobile phone.

How to hang up the phonewhen using the OCN Denwa app

After your call is �nished, be sure to complete the call by pushing the “Call completed” button on the OCN Denwa app.

Pressthe Call

completedbutton.

subscribersFor OCN Mobile ONE Voice response SIM

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When the con�rmation screen is displayed, select according to your usage, and go to the next step.

When the con�rmation screen is displayed after starting the app, select according to your usage, and go to the next step.

4

1 2 3

Tap [Install].Access the [Play Store] install page from the QR code or URL.

5 6

Finished. Tap [Close] and start use.Input your “050 number” and temporary password (received after application). Tap [Done].*Noti�cation of your “050 number” and

“temporary password” are sent by postcard or Email.

Input the initial password. Tap [Register].

4 65

When the keypad screen is displayed, settings are complete.

1 2 3

Tap [Install].*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

Start the app. When the tutorial screen is displayed, swipe the screen to the left.

Tap [Use OCN Denwa app].

How to make a phone call using 050 plus app

Be sure to start the 050 plus app to make a call. 050 plus cannot be used from the mobile phone’s call function.

*If default settings are not carried out within 180 days from the date of contract, the 050 number which is set with voice response SIM card cannot be used. Please set it before that date.

How to install the OCN Denwa app for half price domestic call rates is described here.

OCN Denwa settingsHow to install the 050 plus app for use on IP phones is described here.

050 plus settings

◎Keypad screen

How to make a phone callusing the OCN Denwa app

Be sure to start the OCN Denwa app to make a call. OCN Denwa charges and unlimited calls do not apply to the call function from the mobile phone.

How to hang up the phonewhen using the OCN Denwa app

After your call is �nished, be sure to complete the call by pushing the “Call completed” button on the OCN Denwa app.

Pressthe Call

completedbutton.

subscribersFor OCN Mobile ONE Voice response SIM

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8

To open settings on the terminal, tap “Start child mode on this device.”Mode will switch to child mode.*To use child mode, set from the terminal

device.

7

Set limits from each menu.

6

To set the device name, tap on the right side.

4

Input your optional PIN code and Email address. Tap [Next].

5

Input the name of the device used. Tap [Finish].

2

Tap [Install].

3

Start the app, and input your security keycode. Tap [Next].*When security key code is displayed, tap

[Next] as is.

1

Access the [Play Store] install page from the QR code or URL.

To protect children under 18 from danger, use of a �lter service is recommended, according “Act on Development of an Environment that Provides Safe and Secure Internet Use for Young People.” NTT Communications provides the �lter service “MY SECURE” for protection against harmful sites for a fee. The �lter service does not completely remove all Internet risks (viewing harmful information), however it is an effective method to reduce risk.

To use the parental control function, the exclusive app must be installed in addition to MY SECURE.1 2 3

4

Input your Email address (optional) and password. Tap [Create account].

Start the app, and then tap [Agree & launch] when the guide is displayed.

Tap [Install].*If [Update] is displayed , tap [Update].

Input your security keycode. Tap [Submit].

Tap [Next].

Tap [Next].

When [You are protected] is displayed, settings are complete.*If “Warning” was displayed, be sure to

correct the terminal settings according to the instructions.

Tap [Activate this device administrator].

7

5 6

8

10

Tap [Done].

9

Access the [Play Store] install page from the QR code or URL.

MY SECURE installation and settings “Parental control by MY SECURE” installation and settings

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How to set MY SECURE to protect security of your smart phone is described here.

MY SECURE settings MY SECURE / Anshin mobile pack subscribers

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8

To open settings on the terminal, tap “Start child mode on this device.”Mode will switch to child mode.*To use child mode, set from the terminal

device.

7

Set limits from each menu.

6

To set the device name, tap on the right side.

4

Input your optional PIN code and Email address. Tap [Next].

5

Input the name of the device used. Tap [Finish].

2

Tap [Install].

3

Start the app, and input your security keycode. Tap [Next].*When security key code is displayed, tap

[Next] as is.

1

Access the [Play Store] install page from the QR code or URL.

To protect children under 18 from danger, use of a �lter service is recommended, according “Act on Development of an Environment that Provides Safe and Secure Internet Use for Young People.” NTT Communications provides the �lter service “MY SECURE” for protection against harmful sites for a fee. The �lter service does not completely remove all Internet risks (viewing harmful information), however it is an effective method to reduce risk.

To use the parental control function, the exclusive app must be installed in addition to MY SECURE.1 2 3

4

Input your Email address (optional) and password. Tap [Create account].

Start the app, and then tap [Agree & launch] when the guide is displayed.

Tap [Install].*If [Update] is displayed , tap [Update].

Input your security keycode. Tap [Submit].

Tap [Next].

Tap [Next].

When [You are protected] is displayed, settings are complete.*If “Warning” was displayed, be sure to

correct the terminal settings according to the instructions.

Tap [Activate this device administrator].

7

5 6

8

10

Tap [Done].

9

Access the [Play Store] install page from the QR code or URL.

MY SECURE installation and settings “Parental control by MY SECURE” installation and settings

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How to set MY SECURE to protect security of your smart phone is described here.

MY SECURE settings MY SECURE / Anshin mobile pack subscribers

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How to set MyPocket to conveniently backup photos and videos is described here.

MyPocket settings

When the con�rmation screen is displayed, select according to your usage, and go to the next step.

Tap [Skip].*If a backup was performed on the previous

terminal, your contacts list can be restored by tapping [Transfer].

1 2 3

After tapping [Install], open the installed app.*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

4 5 6

Con�rm the product license agreement, tap [Agree to use] , then tap [Log in] on the next screen.

Input your MyPocket customer number and default password, and tap [Log in].

7 8

Tap [Wi-Fi only].*Please note that a backup will be executed

when [Yes] is selected, even from a mobile line.

When the home screen is displayed, settings are completed.*Your Email address can be registered after

initial settings are completed. Tap [register] in the the center of the home screen and start use.

Tap [Start].

9

MyPocket / Anshin mobile pack subscribers

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How to set MyPocket to conveniently backup photos and videos is described here.

MyPocket settings

When the con�rmation screen is displayed, select according to your usage, and go to the next step.

Tap [Skip].*If a backup was performed on the previous

terminal, your contacts list can be restored by tapping [Transfer].

1 2 3

After tapping [Install], open the installed app.*If [Update] is displayed , tap [Update].

Access the [Play Store] install page from the QR code or URL.

4 5 6

Con�rm the product license agreement, tap [Agree to use] , then tap [Log in] on the next screen.

Input your MyPocket customer number and default password, and tap [Log in].

7 8

Tap [Wi-Fi only].*Please note that a backup will be executed

when [Yes] is selected, even from a mobile line.

When the home screen is displayed, settings are completed.*Your Email address can be registered after

initial settings are completed. Tap [register] in the the center of the home screen and start use.

Tap [Start].

9

MyPocket / Anshin mobile pack subscribers

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●Amazon, Amazon Music, and their logos are the trademark of Amazon.com, Inc. or its related companies. ●ANiUTa and its logo are trademarks of ANiUTa Co., Ltd. or its related companies. ●AWA is the registered trademark of AWA Co. Ltd. ●D Hits is the registered trademark of NTT DOCOMO, INC. ●Google Play and the Google Play logo are trademarks of Google LLC. ●LINE MUSIC is the trademark or registered trademark of LINE Corporation. ●RecMusic is the trademark (or registered trademark) of RecoChoku Co.,Ltd. ●Spotify and the Spotify logo are the registered trademarks of Spotify AB. ●Hikari TV Music is the trademark of NTT Plala Inc.*1 The suggested communication usage is calcutaed using the following standard. [Listening to Spotify at high sound quality-160kbit/sec for one hour, 72MB, 30 days] This is an estimated value. Actual usage may vary depending on the use environment. Communication usage may vary depending on the type of service.

Confirm the terms of service, and tap [I have confirmed the contents above]. Select the Email address. Tap [Next].

Confirm the description of the application, and tap [Apply].

Application is complete.

Tap [Apply].Tap the [MUSIC Count Free] banner. *If another banner is shown, try to swipe to

the left.

How to apply for MUSIC Count Free

Data communication usage of targetservice is not to be counted!

Tap [OCN Mobile ONE] app from the app list.

Refer to to install the app.P.17

●Amazon Music ●ANiUTa●AWA ●d Hits●Google Play Music ● LINE MUSIC●RecMusic ●Spotify●Hikari TV Music *Target service

of communicationusage can be saved.

Approx. 2.1GB*1

For example, when listening tomusic for one hour everyday

Count Free

25 26

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●Amazon, Amazon Music, and their logos are the trademark of Amazon.com, Inc. or its related companies. ●ANiUTa and its logo are trademarks of ANiUTa Co., Ltd. or its related companies. ●AWA is the registered trademark of AWA Co. Ltd. ●D Hits is the registered trademark of NTT DOCOMO, INC. ●Google Play and the Google Play logo are trademarks of Google LLC. ●LINE MUSIC is the trademark or registered trademark of LINE Corporation. ●RecMusic is the trademark (or registered trademark) of RecoChoku Co.,Ltd. ●Spotify and the Spotify logo are the registered trademarks of Spotify AB. ●Hikari TV Music is the trademark of NTT Plala Inc.*1 The suggested communication usage is calcutaed using the following standard. [Listening to Spotify at high sound quality-160kbit/sec for one hour, 72MB, 30 days] This is an estimated value. Actual usage may vary depending on the use environment. Communication usage may vary depending on the type of service.

Confirm the terms of service, and tap [I have confirmed the contents above]. Select the Email address. Tap [Next].

Confirm the description of the application, and tap [Apply].

Application is complete.

Tap [Apply].Tap the [MUSIC Count Free] banner. *If another banner is shown, try to swipe to

the left.

How to apply for MUSIC Count Free

Data communication usage of targetservice is not to be counted!

Tap [OCN Mobile ONE] app from the app list.

Refer to to install the app.P.17

●Amazon Music ●ANiUTa●AWA ●d Hits●Google Play Music ● LINE MUSIC●RecMusic ●Spotify●Hikari TV Music *Target service

of communicationusage can be saved.

Approx. 2.1GB*1

For example, when listening tomusic for one hour everyday

Count Free

25 26

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SETUP GUIDEOCN Mobile ONE

Please readthis first

Android edition

●This description is as of October 17, 2019. ●Service contents and provisions may change for improvement etc. without prior notice. ●Company and product names are trademarks or registered trademarks. The toll-free service name and logo mark a registered trademarks of NTT Communications. ●Pictures, screen display and illustrations are for illustrative purposes only. ●In this manual, g08 (Android 7.1.2) is used for description. Depending on the terminal used, the display and some procedures and item names may differ.

2019.11 V3.2

Inqu i r ies

0120-506100● Inquiries regarding billing

Billing centerBusiness hours 9:00 AM~5:00 PM (except Saturdays / Sundays / public holidays and New Year’s holidays)

0120-047-860● Inquiries regarding connection and settings

OCN Technical Support

Business hours 10:00 AM~6:00 PM (excluding New Year’s holidays)

●“OCN Premium Support” or “Anshin (peace of mind) Mobile Pack”  Inquiries by phone are for registered members only.

For phone numbers starting from “0120”, see P.1-2

❶ OCN customer number (10-digit number starting with N) *refer to P.1-2

❷ Services in use ex.) OCN Mobile ONE

❸ OS of mobile phone and its version ex.) OS is Android, version 8.0

❹ A brief description of the matter of concern.

Before making a phone call

Business hours 9:00 AM~9:00 PM (Open throughout the year)

0120-506506● Inquiries regarding a new application or change of services

Customer serviceBusiness hours 10:00 AM~7:00 PM (except Sundays / public holidays and New Year’s holidays)

Please call at a time when the phone lines are not busy!

Please be ready to provide the following four pieces of information in order to smoothly receive any necessary guidance.

*We could reply in Japanese only.

ex.) In addition to the explanation “the screen does not display”, also includes “from when (from 3 days ago)”, “why (I dropped it)”, and “under what conditions (When I �rst turn it on)” etc.

Phone calls at opening hours, during lunchtime, and after 5:00pm, are very crowded. If you can make a phone call at another time, it is relatively easy to connect.