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i
FACULTY OF EDUCATION
DEPARTMENT OF EDUCATIONAL FOUNDATIONS
APPRAISAL OF HUMAN RESOURCE MANAGEMENT
PRACTICES IN COLLEGES OF EDUCATION
IN NORTH-EAST NIGERIA
WAZIRI, MAGAJI
PG/Ph.D/08/49798
Digitally Signed by: Content manager’s Name
DN : CN = Webmaster’s name
O = University of Nigeria, Nsukka
OU = Innovation Centre
Ezeh Remigius
i
APPRAISAL OF HUMAN RESOURCE MANAGEMENT PRACTICES IN
COLLEGES OF EDUCATION IN NORTH-EAST NIGERIA
BY
WAZIRI, MAGAJI
PG/Ph.D/08/49798
DEPARTMENT OF EDUCATIONAL FOUNDATIONS
UNIVERSITY OF NIGERIA, NSUKKA
MAY, 2014
ii
TITLE PAGE
APPRAISAL OF HUMAN RESOURCE MANAGEMENT PRACTICES IN
COLLEGES OF EDUCATION IN NORTH-EAST NIGERIA
BY
WAZIRI, MAGAJI
PG/Ph.D/08/49798
A THESIS SUBMITTED TO THE DEPARTMENT OF EDUCATIONAL
FOUNDATIONS, FACULTY OF EDUCATION, UNIVERSITY OF
NIGEIRA, NSUKKA
IN FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF
THE DEGREE OF DOCTOR OF PHILOSOPHY IN EDUCATIONAL
ADMINISTRATION AND PLANNING
DEPARTMENT OF EDUCATIONAL FOUNDATIONS
UNIVERSITY OF NIGERIA, NSUKKA
MAY, 2014
iii
APPROVAL PAGE
This project has been approved for the Department of Educational
Foundations, University of Nigeria, Nsukka.
BY
______________________ __________________
Prof N.O. Ogbonnaya
Supervisor Internal Examiner
______________________ ____________________
Prof. Dr. D.U Ngwoke
External Examiner Head of Department
_______________________
Prof. I.C.S. Ifelunni
Dean, Faculty of Education
iv
CERTIFICATION
WAZIRI, MAGAJI a postgraduate student in the Department of
Educational Foundations, with Registration number PG/Ph.D/08/49798, has
satisfactorily completed the requirements for a research work for the award of the
Degree of Doctor of Philosophy (Ph.D) in Educational Administration and
Planning. The work embodied in this thesis is original and has not been submitted
in part or full for any other degree or diploma of this or any other university.
_________________________ ____________________
Prof. N.O. Ogbonnaya Waziri, Magaji
Supervisor Student
v
DEDICATION
This work is dedicated to my family- my beloved wife, Glory M. Waziri,
who supported and encouraged me to pursue this programme and my children,
Emobwese, Alice, Emmanuel and Bwejwa who were deprived of my love as a
result of my absence.
vi
ACKNOWLEDGMENTS
It is quite impossible for the researcher to acknowledge all who provided
assistance and encouragement towards the successful completion of this research
work. The researcher appreciates their help and thanks them immensely. The
researcher is very thankful to his able and highly esteemed supervisor, Prof. N.O.
Ogbonnaya, who supervised this thesis.
The researcher’s deep appreciation goes to Professor F.A. Okwo, Prof. E.U.
Anyakoha, Dr. F.M. Onu, Associate Prof. A.I. Oboegbulem, Dr. E.N. Ogwu, Prof.
U.N. Eze, Dr (Mrs) G.T.U. Chiaha, Prof. C.U. Onwurah, Associate Prof. J.C.
Omeje, Prof. A. Ali, Prof. D. Enyi, Dr. S.C. Ugwoke, Dr O.O. Nwaubani, Dr.
(Mrs) Ann Okolo and Rev. Dr. L. Ejionueme for validations and corrections which
led to the successful completion of this work. The researcher equally appreciates
the contributions of all the staff of federal and state colleges of education in
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe states for their responses and
candid opinions which immensely contributed to the success of this work.
The researcher expresses his gratitude to his family members and friends,
Mrs Aunty Ruth A. Amsari, Mr and Mrs Kwaseh Fwaya, Mr Amos D. Waziri, Mr
and Mrs Sunday Ibrahim, Mrs Christiana Thabe, and Mr and Mrs Charles Samuel.
Others are Mrs Caroline Zacheus, Miss Blessing Ikuru and Mr Johnson A. Lamba
for their moral and financial support that propelled the completion of this work.
The researcher is very grateful to Miss Nkechi Obeta for typesetting the
manuscripts of this thesis.
Finally, he is eternally grateful to Almighty God the Father of our Lord
Jesus Christ for giving him the zeal and endurance to cope with the tremendous
demands of this programme.
Waziri, Magaji
PG/Ph.D/08./49798
vii
TABLE OF CONTENTS
Title Page i
Approval page ii
Certification iii
Dedication iv
Acknowledgments v
Table of Contents vi
List of Figures x
List of Tables xi
Abstract xii
CHAPTER ONE: INTRODUCTION
Background of the Study 1
Statement of the problem 12
Purpose of the Study 13
Significance of the Study 14
Scope of the Study 16
Research Questions 16
Hypotheses 17
CHAPTER TWO: REVIEW OF LITERATURE
Conceptual Framework 20
Concept of Human Resource 20
Concept of Management 23
Concept of Human Resource Management 24
Concept of Appraisal 28
Concept of Human Resource Management Practices 30
Theoretical Framework 60
Scientific Management Theory 60
Modern Operational Management Theory 63
viii
Human Relation Theory 64
Review of Empirical Studies 66
Studies related to Appraisal 66
Studies related to Administration of Colleges of Education 69
Studies related to Human Resource Management 72
Studies related to Staff Recruitment 75
Studies related to Staff Training and Development 76
Studies related to Staff Discipline 79
Study related to Staff Promotion 80
Study related to Staff Welfare 82
Summary of Literature Review 84
CHAPTER THREE: RESEARCH METHOD
Design of the Study 88
Area of the Study 88
Population of the Study 89
Sample and Sampling Techniques 89
Instrument for Data Collection 90
Validation of the Instrument 90
Reliability of the Instrument 91
Method of Data Collection 91
Method of Data Analysis 92
CHAPTER FOUR: RESULTS
Research Question 1 93
Hypothesis 1 96
Interview Result on Staff Recruitment Practices 98
Research Question 2 99
Hypothesis 2 102
ix
Interview Result on Staff Training Practices 104
Research Question 3 105
Hypothesis 3 108
Interview Result on Staff Disciplinary Practices 110
Research Question 4 111
Hypothesis 4 114
Interview Result on Implementation of staff promotion practices 117
Research Question 5 117
Hypothesis 5 119
Interview Result on Provision of Staff Welfare Services 121
Summary of Findings 121
CHAPTER FIVE: DISCUSSION, CONCLUSION, IMPLICATIONS,
RECOMMENDATIONS AND SUMMARY Discussion 124
Conclusion 132
Educational Implications of the Study 133
Recommendations 134
Limitations of the Study 135
Suggestions for Further Studies 135
Summary 136
References 138
APPENDICES 154
List of Appendices
Appendix A: Request for Face Validation of Research Instruments 154
Appendix B: Validation of Instrument 155
Appendix C: A Request to Complete Questionnaire Items for Research
Purpose 156
x
Appendix D: Reliability Test 161
Appendix E: Interview Schedule Script 169
Appendix F: Population Distribution of Federal and State Colleges of
Education Staff 197
Appendix G: Distribution of Sample of Respondents 198
Appendix H: Percentage Return of Questionnaire Instrument distributed 199
Appendix I: List of 10 Colleges of Education used for the Study 200
Appendix J: Document Analysis 201
xi
LIST OF FIGURES
Figure 1: Model of Human Resource Management Programme 27
Figure 2: The Recruitment Process 37
`
Figure 3: The Steps Require in Positive Discipline 51
Figure 4: Relationship between the Major Variables in Schematic form 59
xii
LIST OF TABLES
Table title Page
1. Mean scores (5) and standard deviation of staff of federal and state
colleges of education on extent of recruitment practices
in colleges of education. 94
2. t-test analysis of mean scores of staff of federal and state
colleges of education on extent of recruitment practices in
colleges of education. 97
3. Mean scores ( X ) and standard deviation of staff of federal and state
colleges of education on extent of staff training and development
practices in colleges of education. 100
4. t-test analysis of mean scores of staff of federal and state
colleges of education on extent of staff training practices in colleges of
education. 103
5. Mean scores ( X ) and standard deviation of staff of federal and state
colleges of education on extent of maintenance of staff disciplinary
practices in colleges of education. 106
6. t-test analysis of mean scores of staff of federal and state
colleges of education on extent of staff disciplinary practices in
colleges of education. 109
7. Mean scores ( X ) and standard deviation of staff of federal and state
colleges of education on extent of implementation of staff promotion
practices in colleges of education. 112
8. t-test analysis of mean scores of staff of federal and state
colleges of education on extent of implementation of staff promotion
practices in colleges of education. 115
9. Mean scores ( X ) and standard deviation of staff of federal and state
colleges of education on extent of provision of staff welfare practices
in colleges of education. 118
10. t-test analysis of mean scores of staff of federal and state
colleges of education on extent of provision of staff welfare services
in colleges of education. 120
xiii
ABSTRACT
The study was conducted to appraise human resource management practices in
colleges of education in North-East Nigeria. The study was guided by five
research questions with five corresponding null hypotheses formulated. Literature
relevant to the study was reviewed. A descriptive survey research design was
adopted for the study. The population of the study consisted of 5214 staff in the
ten colleges of education, North-East of Nigeria, out of which 522 were selected
using purposive random sampling technique. A structured questionnaire and
interviews were used to collect data for the study. 522 copies of the questionnaire
were distributed and 494 were returned. Data collected were analyzed using means
and standard deviations for the research questions, while t-test statistics was used
to test the null hypotheses at 0.05 level of significant. The results indicated that
colleges of education in North-East Nigeria adhered to the NCCE guidelines on
staff recruitment to a high extent, staff training and development to a low extent,
staff disciplinary practices to a low extent, staff promotion practices to a high
extent and staff welfare services to a high extent. The null hypotheses tested
showed that there was no significant difference in the mean ratings of respondents
in federal and state colleges of education regarding adherence to staff recruitment
practices in colleges of education; there was no significance different in the mean
scores of respondents in federal and state colleges of education on the
implementation of staff training programmes in colleges of educations and that
there was no significant difference in the mean scores of respondents in federal
and state colleges of education on adherence to staff disciplinary practices in
colleges of education. Other results included no significant difference in the mean
ratings of respondents in federal and state colleges of education on the
implementation of staff promotion in the colleges of education, and also a
significant difference in the mean ratings of respondents of federal and state
colleges of education on the provision of staff welfare services. Based on the
findings, it was concluded that colleges of education in north-east Nigeria
complied with the NCCE guidelines in their human resource management
practices. The researcher recommended, among others, that colleges of education
should ensure that issues relating to staff discipline were taken seriously and that
colleges of education should provide staff training and development to enhance
achievement of institutional goals. The educational implications of the findings
were outlined.
1
CHAPTER ONE
INTRODUCTION
Background of the Study
Human resource has long been an integral part of the management process.
There is no time in history that educational institutions ever existed without
individuals being involved in coordinating the activities of such institutions. Based
on this, it is very important to give much consideration to this facet of the
organization, especially in the present dispensation of increasing environmental
complexities and organizational sophistication (Tabotndip, 2009). Human
resources in colleges of education in this study are grouped under students and
staff (academic and non academic). Human resource is the most important factor
of production in every organization as all others depend on it as the active agent
for effectiveness. The maxim that human resource determines where, how, and
when the organization moves is evident in the various managerial activities that go
on in the organization such as planning, organizing, directing, delegating,
reporting and managing the use of the other resources, implementing and
evaluating them for future improvements. Human resources in any organization
are the people who coordinate all other factors of production in the production and
distribution of goods and services as available in categories of super-ordinates and
the subordinates, (Adola, 1991; Fabunmi, 2003).
This study agrees with the above definitions and perceives human resource
as paramount and indispensable in every organization. The availability of other
resources is to complement human resource efforts. It is the human resource that
performs the physical and visible services and tasks that lead to the production of
goods and services. Legge (1995) noted that human resource may be tapped most
effectively by mutually consistent policies that promote commitment and which,
as a consequence, foster a willingness in employees to act flexibly in the interests
of their organizations. Armstrong and Baron (2002) posited that people and their
2
collective skills, abilities and experience, coupled with their ability to deploy them
in the interest of the employing organization, are recognized as making a
significant contribution to organization success and as constituting a significant
source of competitive advantage. This implies that human resource can only be
useful depending on how it is managed.
Human resources are very effective and capable of changing every
situation, be it positive or negative and as such are potential assets to the
educational organization. They possess the skills, techniques, experience, wisdom
and knowledge on whatever tasks to be performed. Ekundayo (2009) asserted that
in any organization, the human resource is very unique because each human being
in the system has their needs which they hope to satisfy through working for the
organization. Such needs included the need for food, clothes, shelter,
transportation, self-esteem, and self-actualization. Adeoye (2000: 359)
exemplified the functions of a human resource manager as follows:
Recruitment, selection; training and development; job
evaluation with salaries/wages; formulation of manpower
policies; provision of data for planning and decision-making;
coordination of performance appraisals; promotion of
organization communication; industrial relations; personnel
resource, health and safety administration, as well as
administration of discipline.
Inferring from the above, it is very important to note that staff working for
the organization also expect the organization to cater for their needs. The
transaction here is reciprocal (give and take). As human beings, they have
unlimited needs to be fulfilled but there are some that are more pressing which the
organization has to provide for. In colleges of education, educational
administrators are charged with the responsibility of planning, organizing and
coordinating the affairs of the institutions. As such it is their duty to ensure that the
needs of staff are provided to encourage them to perform better. These needs
include training and development, salaries/wages, organization policies, discipline,
3
provision of welfare, recruitment of appropriate staff, promotion when it is due
and proper communication with staff on matters that affect them. When the above
and many more are satisfactorily provided, a better performance is expected from
staff of the institutions.
It is justifiable to emphasize human resources in the sense that people in
every organization are the bedrock in which the success or failure of the
organization depends. For the growth and development of an organization, all
workers must be accorded special treatment to enable them to feel that they are
important. Serious considerations have to be given to workers in colleges of
education who work towards the production of valuable human skills and talents
that are pre-requisite for national growth and development. For human resource to
be very effective, its management becomes very imperative.
Human resource management is the process of effective utilization and
maintenance of people in organizations in a structured and thorough manner for
the benefit of the organization as well as the individual working for the
organization. Byars (2011) asserted that human resource management
encompasses those activities designed to provide for and coordinate the human
resources of an organization. According to Oku (2009) human resource
management (HRM) is an organizational function aimed at facilitating the most
effective use of employees to achieve an organizational goal. It is the process of
accomplishing organizational objectives by acquiring, retaining, motivating,
developing and properly using the human resources in an organization.
There is a plethora of literature on human resource management and it has
been severally perceived as personnel administration (Adesina, 1990), staff
management (Okorie, 2000), manpower management (Kavanaugh, Guental and
Tannenbaum, 1990). Uche (2009) asserted that it is that function of all enterprises
which provides for effective utilization of human resource to achieve both the
objectives of the enterprise and the satisfaction and development of the employee.
Schuler and Zubritaky (1990) equally viewed it as a set of functions and activities
4
to be used in the management of human resources in a fair, affirmative and
efficient manner for the benefit of the organization, the individual and society in a
given organization such as education. It is the systematic utilization of human
potential to realize educational objectives and staff contentment.
Other authors have also written on human resource management.
Oboegbulem (2004) asserted that human resource management refers to
manpower activities of any organization which embrace recruitment of staff, staff
maintenance, training and development, compensations, personnel policies and
evaluation of staff for educational activities. Uche (2009) succinctly posited that
human resource management in education is the effective utilization of people
present at work and the harnessing of the totality of the people’s skills, energies
talents, latent capacities, social characteristics (like beliefs) to achieve the
educational objectives and simultaneously make the people part and parcel of
organizing in fulfilling their life goals. Uche further stated that human resource
management in education covers both categories of personnel, teaching and non-
teaching staff. Price (2007) saw human resource management as an integrated
approach which provides a coherent programme, linking all aspects of
management.
Deducting from the various definitions, human resource management
(HRM) is the systematic effort of the human resource managers to plan, employ,
coordinate, develop, motivate, communicate, evaluate, discipline and direct the
staff personnel in colleges of education towards the attainment of its objectives.
Hence, it is operationalized in this study as an effective utilization and
maintenance of the teaching and non teaching staff who work in colleges of
education for the production of NCE teachers. The origin of human resource
management (HRM), according to Ivanceivich, Lorenzi and Skinner (1994), could
be traced from the drastic changes in technology to the growth of organizations,
the rise of unions and government concern and intervention which gave rise to the
development of personnel departments. The growth and development of these
5
departments were made possible through training and education in different
disciplines and from various institutions of learning in which college of education
is involved. Colleges of education (COEs) are institutions established to give
professional training for the production of highly motivated, conscientious and
efficient classroom teachers for basic education institutions. They are autonomous
institutions basically for the production of middle level manpower in educational
service (Ogbonnaya, 2005). Colleges of education are established and owned by
private (individuals and organizations) federal and state governments. However,
only federal and state colleges were used in this study because it is mandatory for
the selected colleges being government owned colleges to abide by the National
Commission for Colleges of Education (NCCE) guidelines with regard to human
resource management (HRM).
Considering the importance of human resource management in colleges of
education, National Commission for Colleges of Education (NCCE) (2010)
provided some guidelines in the Conditions of Service for staff of COEs in
Nigeria. These guidelines form the benchmark on which this study is hinged. It is
noteworthy that the NCCE is not only the supervising body for the COEs but also
responsible for human resource management in the various federal and state
institutions. The commission is also saddled with the responsibility of maintaining
the minimum standard and ensuring quality in teacher education in all NCE
awarding institutions in Nigeria. Consequently, the commission pays accreditation
visits to accredit new programs and re-accreditation visits every four years to
ensure that the old ones are still on track.
Management is the process of planning, organizing and coordinating
material, financial and human resources in organization purposely to achieve the
organizational goals or objective. According to Okafor and Udu (2008),
management is a social process concerned with identifying, maintaining formally
and informally organized human and material resources within a social system.
Similarly, Aliyu (2003) and Ireogbu (2004) saw management as the art of getting
6
things done through people. This implies that management involves human beings
that have the capability of carrying out activities in an orderly manner. It provides
people with directions towards attainment of organizational goals. To determine
success or failure appraisal is necessary.
Appraisal is normally used to pass a judgment on the entity being appraised.
This is probably why Hornby (2000) defined appraisal as a judgment of value
performance. It is perceived differently by various writers. For instance, Adeyemi
(2009) viewed performance appraisal as a systematic and formal assessment of
both employers and employees, made in a prescribed and uniformed manner at a
specified time to identify both individuals and group weaknesses and strengths so
that weaknesses can be corrected and strengths developed or built upon. Appraisal
focuses on the performance of activities over a period of time. The aim is to
improve performance, since judgment will be provided and areas of strengths and
weakness identified. Therefore appraisal in this study is the identification of the
strengths and weaknesses of the management of the personnel departments of
colleges of education. This implies a close look into the guidelines governing
recruitment, placement, training/development, promotion, motivation, discipline,
welfare, transfer and disengagement of staff in COEs as provided in NCCE
guidelines for the purpose of uniformity and minimum standards. As previously
indicated NCCE (2010) mapped out clearly the guidelines to follow in managing
human resources in colleges of education. The modus operandi of these guidelines
constitutes the management practices.
Human resource management practices are conceptualized as a set of
internally consistent policies and practices designed and implemented to ensure
that staff contribute to the achievement of colleges of education goals and
objectives. Minbaeva (2005) viewed human resource management practices as a
set of practices used by organization to manage human resource through
facilitating the development of competencies that are firm specific, produce
complex social relation and generate organization knowledge to sustain
7
competitive advantage. Against this backdrop, it could be deduced that human
resource management practices relate to specific practices, formal policies, and
philosophies that are designed to recruit, develop, promote, provide welfare
services and retain employees who ensure the effective functioning and survival of
the organization such as colleges of education.
Human resource management practices in colleges of education are the
processes adopted by the management to ensure that the right thing is done at the
right time so that the objectives of the colleges will be achieved in accordance
with the provision of the procedure. In terms of uniformity, the federal
government of Nigeria formulated polices governing the management of Human
Resources in the public service. These policies are contained in the “Public
Service Rules (PSR) (2008) from where the NCCE Conditions of Service stem.
Every human resources administrator in colleges of education is expected to
adhere to this guideline which is perceived as crucial in successful implementation
of human resource management policies. The PSR and conditions of service for
staff in colleges of education vividly provide the benchmarks for this study. Both
documents provide guidelines into civil service or federal government parastatals
on appointments, transfer, promotion, disciplinary procedure, training and
development, staff leave, health care and disengagement from service.
Apparently, the Commission seems to be more interested in accrediting
academic programmes as no major assessment, evaluation or appraisal, to the
knowledge of the researcher, has ever been carried out in human resource
management in colleges of education. In other words no effort has been made to
find out if colleges of education adhere to the NCCE guidelines as provided in the
Conditions of Service. This is the crux of this study. This can be done by
appraising human resource management to provide the necessary information
needed for the next review of the Conditions of Service in Colleges of Education.
8
However, this study is interested in appraising the human resource
management practices as it concerns only the adherence to the recruitment,
training and development, discipline, promotions and welfare of staff guideline.
This is because these are very crucial in every organizational development and it
appears that all the other aspects of human resource management practices depend
on them. Oku (2009) defined recruitment as the set of activities an organization
uses to attract suitable candidates needed to fill a vacancy. Recruitment is the
effort put forward by colleges of education to ensure that qualified and best
possible teaching and non teaching staff are acquired for the institutions to
function effectively so as to achieve their goals. Recruitment is the first step in the
process of expanding or replenishing the work-force. The most popular method of
recruitment is placement of advertisements for vacancies in media which they
invites qualified applicants to apply for posts that suit their qualifications. The
Federal Republic of Nigeria in her Public Service Rules (FRN, 2008) stated that
recruitment means the filling of vacancies by the appointment of persons not
already in the civil service. This means that there must be vacant positions before
recruitment takes place. This is to avoid engagement of redundant staff which is
against Total Quality Management (TQM) and constitutes inefficient human
resource management.
Recruitment could be internal or external depending on the existing need of
the institution. Internal recruitment is a process of filling the existing vacancy with
staff already in the system or working in the organization. External recruitment
occurs when application is invited from applicants that are willing to join the
organization. The National Commission for colleges of education in her revised
conditions of service for staff of colleges of education (NCCE, 2010) stated that
the short listing of all applicants for recruitment shall be conducted by a committee
of the management headed by the Registrar and the relevant Heads of department.
Once a post has been advertised the basic qualifications indicated in the
9
advertisement shall be observed while short listing. Due process must be followed
for all appointments in the college. After recruitment of staff it is of benefit to train
and develop them for effective performance. This study will investigate the extent
of compliance to the foregoing guidelines in the colleges under study.
Staff training and development is the process of equipping staff for outmost
performance. According to Onah (2008), training and development are pivotal to
realization of the goals and objectives of any organization. This implies that for
the colleges of education to achieve the set goals staff, both teaching and non-
teaching, should be adequately trained as that will develop them for better level of
performance. Oboegbulem and Enyi (2010) asserted that staff development is the
training and education given to personnel which are geared towards developing the
individual to his or her full potential to be able to contribute meaningfully to
society.
Staff training and development are the continuous effort of the colleges of
education to provide opportunity for staff to further their education, thereby
improving their performance in the institutions. The National Commission for
Colleges of Education in her revised “Conditions of Service” for Colleges of
Education (NCCE, 2010) acknowledged that as a matter of policy, staff
development should be geared towards achievement of the aims of the institution.
Thus, priority should be given to the sponsorship of programmes which will
enable staff to contribute more effectively to the success of the institution. The
question is: Do the colleges comply with the training policies?
When staff are trained they need to be disciplined to perform their duties
effectively. Staff discipline is very crucial for the success of any organization.
Emechebe (2009) defined discipline as the ability to control one’s behaviour in
order to do what is expected in the organization. Staff discipline is very necessary
towards maintaining decency and decorum but must be devoid of witch-hunting
(Tabontndip, 2009). Staff discipline refers to the different steps taken by colleges
10
of education to ensure that all the staff conform to the rules and regulations of the
institution, and that erring staff are cautioned. The NCCE (2010) in her conditions
of service for staff in colleges of education stated that disciplinary measure shall
be taken against any member of staff for misconduct or inefficiency. Such a
member of staff will not normally be dismissed for a first offence, but there are
certain cases where summary dismissal could result such as serious misconducts
which are incompatible with faithful discharge of staff duties. For example:
insubordination or willful disobedience of lawful order, drunkenness, falsification
of records, suppression of records, with holding of files, conviction on a criminal
charge, absence from duty without leave, false claims against Government
officials, engaging in patrician political activities, bankruptcy\serious financial
embarrassment and unauthorized disclosure of official information, among others.
The following disciplinary actions may be taken against any member of staff for
any of the offences and shortcomings defined as misconduct in this regulation.
Verbal warning/reprimand, written advice, query and written warning, with
holding/deferring increment, reduction in grade/rank, interdiction, suspension,
termination and dismissal” (NCCE, 2010). To avoid victimizations and its
associated problems of conflicts and litigations, it is necessary to find out if COEs
are complying with the regulations on discipline.
Promotion is another important aspect to human resource management that
elevates staff to the next level. According to Adeyemi (2009), promotion is the
elevation of someone’s status as a result of having satisfied the required
conditions. Hence staff promotion is the positive progression of staff in rank or
position in recognition of their contribution towards the growth of the colleges of
education. Promotion is very important because it motivates both male and female
staff of federal and state colleges of education to work hard towards it. The
National Commission for Colleges of Education (NCCE, 2010) in her revised
conditions of service for colleges of education defined promotion as the
advancement of an employee to an office or position of higher rank on the basis of
11
competitive merit (that is, examination and interview) from amongst all eligible
candidates. Promotion of academic staff shall normally be based on evidence of
effective teaching, evidence of scholarly research publication in learned journals in
the candidates’ field, evidence of effective service to the college, the department
and the community, evidence of good character, loyalty to the institution and
personal integrity. The non academic staff, on the other hand, shall be promoted
on the basis of efficiency, competence, effectiveness, ability to take additional
responsibilities, experience, special aptitudes, initiative and personal integrity
(NCCE, 2010). This study will ascertain if staff are promoted based on stipulated
NCCE rules. Promotion needs to be supported by other services to staff in the
form of welfare to stimulate effective performance.
Staff welfare is a particular function of human resource management that
deals with working conditions and amenities at workplace. It is about determining
staff real needs and fulfilling them with active participation of both management
and staff. Agu (2009) defined welfare as a term that encompasses various forms of
government programmes aimed at improving the standard of living of the poor.
This implies that welfare is all efforts of the employers in any organization to
improve the working condition of its workers. Therefore, staff welfare is all the
activities of colleges of education to ensure that facilities and services are made
available to the staff so as to give them satisfaction to a reasonable extent.
Ogbonnaya (2005) stated that, the provosts of colleges of education are in charge
of staff welfare. Therefore, they are responsible for the remuneration paid to the
staff, housing, office space and furnishing, transportation, health services and the
provision of adequate facilities like water, electricity, telecommunication and
recreational facilities.
It is expected that colleges of education should be able to manage human
resource effectively towards the smooth achievement of the goals of the
institution. However, Ezenwa (2009) lamented that the overall situation in many
Nigerian colleges of education is deplorable. Facilities are either lacking or
12
deteriorating and these have led to hardship among students, job dissatisfactions
among workers and consequently decline in academic achievement. In line with
this, Ofoeze (2011) rightly noted that tertiary institutions (colleges of education
inclusive) in Nigeria lack both the skills, expertise, competence and managerial as
well as executive capacities and the concomitant moral strength and character,
discipline, diligence, commitment and patriotism necessary for national
development process. To neglect the above crucial areas will only result in a
setback in realizing the goals of colleges of education.
There are many colleges of education in the North-East of Nigeria that are
under the supervision of the NCCE and so are expected to abide by the guidelines
on human resource management. However current events seem to suggest poor
state of affairs as staff always complain of their poor working conditions which
often result in strike actions embarked upon by the staff from time to time
demanding better working conditions. It has become necessary to find out if the
institutions follow the laid down practices and policies or whether the guidelines
have become obsolete and can no longer serve the needs of staff in these colleges.
Therefore this study aims at appraising human resource management practices of
colleges of education in North-East of Nigeria.
Statement of the Problem:
One of the fundamental ways of achieving goals and objectives of colleges
of education in Nigeria is through effective human resource management. In
managing colleges of education, staff recruitment, training and development,
promotion, discipline and staff welfare are some of the key areas that are mostly
emphasized. Every member of staff needs to be trained, promoted, disciplined and
provided with adequate welfare facilities. The implication of the above is that any
member of staff who fails to benefit from the above will not be happy with the job.
It then follows that those placed in charge of the human resource management in
colleges of education should perform their functions effectively in order to achieve
13
the objectives and goals of teacher education. Serious concerns were being
expressed by the general public in North-East Nigeria over the performance of the
administrators of the colleges of education which seems to be unsatisfactory.
A visit to colleges of education in the North-East revealed poor state of
affairs as staff always complain of their poor working conditions which often
result in strike actions embarked upon by the staff from time to time demanding
better working conditions. This may be as a result of ineffective human resource
management practices. Despite the fact that there are public service rules,
conditions of service for staff in colleges of education and other experts
documentations to regulate the educational administrators’ practices of human
resource management, the extent to which these administrators comply with these
provisions is yet to be known and have not been empirically investigated to the
best of the researcher’s knowledge. Over the years, research studies in this area of
human resource management strive to improve on it, but it appears that those
issues that reveal poor human resource management have not witnessed significant
changes in colleges of education in the North-East. The problem of this study
therefore is, to what extent are human resource management practices of colleges
of education in North-East Nigeria in line with the laid down NCCE guidelines?
Purpose of the Study
The main purpose of the study was to appraise human resource
management practices in federal and state colleges of education in North-East
Nigeria. Specifically this study sought to:
1. Determine the extent to which staff recruitment practices carried out by
colleges of education authorities in colleges of education in North-East
Nigeria are based on the approved NCCE guidelines.
2. Determine the extent to which colleges of education in the chosen area
implement their staff training and development programmes in the
colleges vis-a-vis the NCCE guidelines.
14
3. Determine the extent to which staff disciplinary practices adhered to in
colleges of education by colleges of education authorities in North-East
Nigeria are in line with the approved NCCE guidelines.
4. Determine the extent to which staff promotions implemented in colleges
of education by colleges of education authorities in North-East Nigeria
are in line with the NCCE guidelines.
5. Determine the extent to which staff welfare services provided in the
colleges of education by colleges of education authorities in North-East
Nigeria are based on the NCCE guidelines.
Significance of the Study
The value thrust of the expected results of this study is examined from both
the theoretical and practical perspectives. From the theoretical view point, the
study is based on Fayol’s theory of modern operational management which held
that all work including administrative and teaching could be divided into groups;
that the principles of management are universal and as such managers should have
enough authority to discharge their duties. Hence, Fayol listed some important
management principles which human resource managers in organizations
including education should acquire. These underlying principles for Human
Resource Management include: discipline, unity of command, unity of direction,
subordination of individual’s interests to the general interest and adequate reward
to enhance staff morale. This study is hinged on Fayol’s theory in that the above
principles of human resource management will form the bases of the appraisal in
this study. Since the principles are universal the management of the colleges of
education have the authority to comply with the NCCE guidelines in their effort to
discharge their duties. The findings of this study provided information which
strengthened the application of the proposition of this theory in this research study.
Practically, the potential merits of the findings of this study will be of
benefit to the Ministry of Education, National Commission for Colleges of
15
Education (NCCE), educational administrators, staff, students, researchers and
society. The result of the study will be of benefit to the Ministry of Education
because information regarding human resources management will be provided
since the government through the Ministry provides social amenities for the
welfare of staff in the colleges. This will help them in providing necessary
information with regard to compliance to due processes in public service delivery
as required by the federal government.
The findings of the study is of benefit to the National Commission for
Colleges of Education because it will provide feedback regarding performance of
the educational administrators charged with the responsibility of managing the
affairs of the colleges especially as regards Human Resource Management
(HRM). The findings will help the Commission ascertain whether the right staff
for the job are being recruited for the effective implementation of the NCCE
minimum standards and more importantly, it will also provide necessary
information and feedback to NCCE as to the extent the Colleges of Education
(COE) are complying with the regulations in the conditions of service of COE.
This will help them take decisions on the next review of the conditions of service
of staff of the colleges of education.
The results of this study will help educational administrators charged with
the responsibilities of spear-heading the affairs of the colleges of education, to
appreciate the problems facing COE in effective management of human resource,
and consequently this information can help stem the trend for conflicts and strike
actions in the colleges.
The result of this study is of benefit to staff of colleges of education since
their state of affairs will be revealed to the government. This may eventually
propel the human resource managers in colleges of education to strickly abide by
the NCCE guidelines especially on staff recruitment, training and development,
discipline, promotion and welfare services. The result of this study is beneficial to
students because when the staff are properly managed the quality of their services
16
to students is expected to improve. This will facilitate teaching and learning
activities. Students will develop interest in their academic work and they will be
encouraged to actively participate in the positive affairs of the institution leading
to a well disciplined output as success will be their focal point.
The result of this study is beneficial to researchers because the findings
would provide additional body of knowledge in the field of research in the
educational institutions. The information contained in this work will also assist
other persons wishing to undertake further research in related areas of human
resource management.
The result of this study is of benefit to the society because the colleges of
education that train teachers will have disciplined and stable environment which
will result in disciplined potential teachers being the college output. They will as
well instill discipline in school children who will carry it to their individual homes.
At the final analysis, most of the homes will have disciplined children. Since these
children are part and parcel of society, it therefore means that society will be
disciplined thus, paving way for greater successes in diverse fields.
Scope of the Study
This study is delimited to appraisal of human resource management practices
in federal and state colleges of education in North-East Nigeria. Because it is
mandatory for the colleges to adhere to the NCCE guidelines with regard to
Human Resource Management (HRM), the study focused on the following areas:
staff recruitment, staff training/development, staff discipline, staff promotions, and
provision of staff welfare.
Research Questions:
The following research questions guided the study.
17
1. What is the extent to which staff recruitment practices in the colleges of
education carried out by colleges of education authorities are in line with
the approved NCCE guidelines?
2. What is the extent to which staff training and development programmes,
implemented in the colleges of education by colleges of education
authorities are in line with the NCCE guidelines?
3. What is the extent to which staff disciplinary practices adhered to in the
colleges of education by colleges of education authorities are in line with
the laid down NCCE guidelines?
4. What is the extent to which staff promotion practices implemented in the
colleges of education by colleges of education authorities are in line with
the NCCE guidelines?
5. What is the extent to which the provision of staff welfare services adhered
to in the colleges of education by the colleges of education authorities are
in line with NCCE guidelines in North East?
Hypotheses:
The following null hypotheses were formulated to guide the study and were tested
at 0 .05 level of probability.
Ho1: There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff recruitment
practices carried out in the colleges of education by colleges of education
authorities are in line with the NCCE guidelines.
Ho2: There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff training
programmes implemented in the colleges of education by the colleges of
education authorities are in line with the NCCE guidelines.
Ho3: There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff disciplinary
18
practices adhered to in the colleges of education by the colleges of
education authorities are in line with the NCCE guidelines.
Ho4: There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff promotions,
implemented in the colleges of education by the colleges of education
authorities are in line with the NCCE guidelines.
Ho5: There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which the provision of staff
welfare services adhered to in the colleges of education by the colleges of
education authorities are in line with the NCCE guidelines.
19
CHAPTER TWO
REVIEW OF LITERATURE
This chapter presents the review of literature relevant to the study under the
following subheadings.
Conceptual Framework
Concept of human resource
Concept of management
Concept of human resource management
Concept of Appraisal
Concept of human resource management practices
Theoretical Framework
Scientific management theory
Modern operational management theory
Human relation theory
Review of Empirical Studies
Studies related to appraisal
Studies related to administration of colleges of education
Studies related to human resource management
Studies related to staff recruitment
Studies related to staff training/development
Studies related to staff discipline
Studies related to staff promotion
Studies related to staff welfare
Summary of Literature Review
19
20
Conceptual Framework
Concept of Human Resource
Human resource is the most vital and useful resource in any organization.
The absence of human resource in an organization renders the rest of the resources
such as financial resources, material resources and many other resources useless.
Human being in an organization organizes and coordinates the other resources and
channels them towards the actualization of organizational goals. Human resource
in colleges of education includes all human beings that function to aid teaching
and learning. They include administrative staff, academic staff and students.
Human resource in any organization is made up of people, their abilities,
knowledge and skills which, when properly coordinated and managed, determine
the success of the organization (Emechebe, 2009). Emechebe further stated that
the human resource in education includes the teaching (lecturers and teachers) and
the non-teaching staff (administrative staff in the ministries of education and their
parastatals, the administrative staff of the various levels of institutions and their
support staff).
Inferring from the above, it is therefore clear that the academic and non
academic staff in colleges of education are human resources because they have
abilities, knowledge and skills to perform their various respective duties or
functions such as teaching, research, safeguarding educational resources and many
other functions. Staff (academic or non-academic) that do not possess the skills,
knowledge and abilities to perform, will not be regarded as human resource since
they cannot offer anything towards the attainment of the goals and objectives of
the institutions. To be a worth-while human resource, training and acquisition of
knowledge and skills necessary for carrying out a certain function is very
necessary.
In any organization, human resource holds the key to the success and
failure in achieving the stated goals because the manipulation of other resources
depends on the personnel. This is why Tabotndip (2009) asserted that human
21
resources refer to the human beings who have the quality and capacity to
manipulate the other resources in a production process towards realizing the
organizational objectives. Tabotndip further stated that in educational institutions,
human resources comprise school administrators, teachers, lecturers and non
academic staff who constitute the life wire of the educational industry the
implementers of the educational policies and programmes.
Contributing to the knowledge of human resource, Ayeni (2009) remarked
that human resources mean people, manpower, the individuals with all their
aspirations, needs and capacities. Ayeni further stated that human resources are the
critical resources upon which a nation’s economic future depends. As an economic
resource it represents the aggregate of skills and attitudes resulting from education
and training that equip the labour force with the capacity to plan, organize and
carry out economic processes when properly allocated (Aghenta, 2000, National
Academy of Public Administration, 2001). Human resources in any organization
are the individuals who coordinate all other factors of production in the production
of goods and services. They are available in categories of superordinates and the
subordinates (Adola, 1991; and Fabunmi, 2003).
In the words of Barney (1995), human resources include all the experience,
skills, judgment, abilities, knowledge, contacts, risk-taking and wisdom of
individuals and associates within an organization. The training of competent and
high level manpower in colleges of education is only possible where there is
adequate skilled and well-motivated academic and non-academic staff operating
within a sound human resources management programme. Legge (1995) noted
that human resources may be tapped most effectively by mutually consistent
polices that promote commitment and which, as a consequence, foster a
willingness in employees to act flexibly in the interest of the “adaptive
organizations pursuit of excellence”. Armstrong and Baron (2002:173) posited
that:
22
People and their collective skills, abilities and
experience, coupled with their ability to deploy these
interests of the employing organization, are now
recognized as making a significant contribution to
organization success and as constituting a significant
sources of competitive advantage.
The above implies that lecturers and administrative staff in colleges of
education are making great contributions towards the achievement of
organizational goals and it is crucial to the educational administrators to ensure
that a condusive atmosphere is created in the institutions so as to motivate the staff
to perform their functions effectively. According to Onah (2008), human resources
are easily recognized as the most important out of the resources required for the
production of goods and services as well as the key to rapid socio-economic
development and efficient service delivery. In other words, the growth and
development of the economy of society depend heavily on the availability of
competent and skilled human resource.
Contributing to the concept of human resource, Adeogun (2003) stated that
human resources refer to students, teachers or lecturers, administrative staff,
supervising staff from the ministry of education, guidance counselor, school
managers and others. Deducting from Adeogun position, human resources include
people from diverse fields of knowledge, skills and experiences who are ready to
make their contributions towards the attainment of organizational goals. This
means that they are all stakeholders of the organization, the success or failure of
the organization affects them either positively or negatively. Human resources are
critical for effective organizational functioning (Terpstra & Rosell, 1992). This
implies that for the growth of the organization human resources contribution is
fundamental. In this study human resource refers to the various groups of
individuals working in the COE which include, management staff (the provost,
deputy provost, registrar, bursar, librarian, deans of schools /directors and heads of
department) lecturers, senior and junior non-academic staff.
23
Concept of Management
Management has been variously conceptualized but the framework is
similar. Management implies planning, coordinating and controlling of activities
in organization with the aim of achieving the set goals and as well as satisfying the
needs of the workers. It is the pinnacle of the growth and development of
organization. Ogbonnaya (2009) had deduced from the various definitions of
management that management is a social process which has goals to achieve;
involves planning, organizing, staffing, leadership, directing controlling and
coordinating of the efforts of people towards the achievement of goals; and is the
guidance or direction of people towards organizational goals or objectives.
Management is being in control of the activities of the organization.
According to Peretomode (1996) management is the social or interactional process
involving a sequence of coordinated events such as planning, organizing,
coordinating and controlling or leading in order to use available resources to
achieve a desired outcome in the fastest and most efficient way. Nwachukwu
(1988) saw management as the coordination of all the resources of an organization
through the process of planning, organizing, directing and controlling in order to
attain organizational objectives. This implies getting things done through others.
Adesina (1990) defined management as the organization and mobilization of all
human and material resources in a particular system for the achievement of
identified objectives. Adesina added that management is the co-ordination of the
resources of an organization through the process of planning, organizing, directing
and controlling activities in the organization in order to attain organizational goals.
It is the supervision, controlling and coordinating of activity to achieve optimum
results with organizational resources.
Management is a social process with the aim of achieving goals. UNESCO
in Ogunu (2000) defined management as a social process which is designed to
ensure the cooperation, participation, intervention and involvement of others in the
effective achievement of a given or predetermined objective. Obi (2003) stated
24
that management is a process of planning, organizing operations, in order to
achieve a co-ordination of human and material resources essential to the effective
and efficient attainment of set objectives. It is the art of purposeful action of
planning, organizing, directing, communicating and controlling scarce human and
material resources to achieve organizational goals. Osuoke (2004) asserted that
management is the process of achieving an organization’s goal through the
coordinated performance of five specific functions namely: planning, organizing,
staffing, directing and controlling.
Management has become a major challenge for modern organizations
including educational institutions. This is because without proper management and
coordination of both human and material resources, the achievement of
educational goals and objectives will be a mirage. In line with the above,
Ogbonnaya (2009) stated that the importance of management to any organization
cannot be over-emphasized. It is with efficient management that an organization or
institution can plan, organize staff, control, direct and coordinate its activities to
achieve predetermined goals. Adetoro (2009) asserted that the management of
both human and material resources in education is very important because of its
role in the academic achievement of educational objectives. This implies that in
colleges of education without management the attainment of educational goals will
not be possible.
In certain respects we are all involved in management. This is probably
why Onuka (2004) had viewed management as everyday phenomenon where
nobody can be left out since all persons get involved in one form or another
possibly without knowing they are. This implies that management is the collective
responsibility of all the staff in organizations including colleges of education.
Concept of Human Resource Management
Human resources are undoubtedly the key resources in an organization, the
easiest and yet the most difficult to manage. The concept of the Human Resource
25
Management (HRM) spans right from the manpower needs assessment to
management and retention of same. In other words HRM is geared towards
effective designing and implementation of various policies, guidelines and
programs. It is all about developing and managing the knowledge, skills,
creativity, aptitude, attitudes and talents of individuals in the organization in the
achieving organizational goals, and using them optimally. The HRM is all about
developing and managing harmonious relationships at work place and striking a
balance between organizational goals and individual goals. Human resource
management is the process of managing people in organizations in a structured
and thorough manner. Weihrich and Koontz (2005) asserted that human resource
management is part of the process of management in general which focuses on the
human aspect of management ensuring that the objectives of the organization are
met. In line with the above Riches and Morgan in Uche (2009) acknowledged that
for an organization to achieve its goals, there should be a good management of its
human resources. The above assertion sees human resource management as the
pillar for organizational success. Contributing to the above Uche (2009) stressed
that human resource management is a process by which an organization ensures
the effective use of its employees in the pursuit of both organizational and
individual goals.
Human resources viewed to be the most valued instrument in the
organization need to be effectively utilized. According to Odenuiyede (2004)
human resource management is the effective utilization of human resources to
achieve the objectives of the enterprise and the satisfaction and development of the
employee. Schuler, Jackson and Luo (2004) wrote that human resource
management is all the dedicated activity that an organization uses to affect the
behaviour of all the people who work for it. Lucidly put, the behaviour of staff in
any organization influences profitability, customer satisfaction and other important
measures of organizational effectiveness, such as deciding on staff needs, how to
26
hire employees to fill these needs, recruiting and training the employee for higher
performance and retention of staff (McNamara, 2006).
To achieve the desired goals human resources management should be
strategic and orderly. This is why Armstrong (2006), lucidly explained human
resource management as a strategic and coherent approach to the management of
an organization’s most valued assets, the people working there who individually
and collectively contribute to the achievement of its objectives and staff
commitment and contentment. Onah (2008) believed that human resource
management involves those decisions and actions which concern the management
at all levels in the business of education that are related to the implementation of
strategies directed towards creating and sustaining competitive advantage through
effective, legal, fair and consistent manner.
Human resource management is a set of functions and activities carried out
in an organization such as the school, in a fair, affirmative and efficient manner for
the benefit of the organization, the individual and society. This definition revealed
human resource management as including all the human activities carried out in an
organization to ensure high level of attainment of the organizational objectives for
the satisfaction of the staff and society. Human resource management functions
therefore include, among others, recruitment, training and development, discipline,
promotion, welfare, integration and effective coordination of staff with the aim of
stimulating them to contribute in achieving the organizational goal. Chukwuma
(2001) and Okpata (2004) identified certain essential ingredients of the concept of
human resources management such as motivational factor, strategic use of
resources, behavioural factors, and coordination of human and organizational
needs.
In view of the important role of human resource management in
organizational success, Adeyemi (2009) remarked that human resource
management is the key strategic challenge for all industries including education.
Emechebe (2009) saw human resource management in education as the activities
27
involving getting the teaching and non-teaching staff to work towards the
attainment of educational goals. Emechebe added that the management of human
resource in education is a complex process because both the employee (Staff) and
the product (students) require proper management in order to achieve the goals
and objectives of education.
The aims of human resource management in a school organization
according to Adeyemi (2009) are to develop the kinds of personnel that would
effectively perform the various tasks, provide effective leadership, create a climate
conducive to maximum productivity, influence members of staff in performing
effectively and assess what constitutes the needs of the organization. Others are to
meet the need of the employees and to maintain and improve staff welfare
services. From the forgoing human resources therefore need to be effectively
managed towards achieving the organizational goals.
Figure 1: Schematic Presentation of a Model of Human Resource Management Programme
Adapted from Ivancevich, Lorenzi, Skinner in Oku (2009) The Concept of Human Resource
Management in Education
The above model clearly reflects the school organizations strategy with regard to
the staff, quality improvement and achievement of educational objectives.
HRM Activities
Determination of Staff Needs
Recruitment of staff. Selection
Orientation/induction Training
and Development Performance
appraisal Compensation
Discipline of Staff.
School Staff
Personality Attitude
Abilities Selection
Preferences
Motivation
Feed back
Outcomes
Efficiency and
Effectiveness
28
Concept of Appraisal
Appraisal has been variously conceptualized but the framework is almost
the same. Appraisal means the making of a judgment of the value performance
about a phenomenon in relation to specific objectives. It considers the
implementation and effects of social policies and programmes with the aim of
assessing how far these are succeeding, and identifying required changes. Okpara
(1994) pointed out that appraisal makes use of the proceeding cognitive levels.
This implies that the proceeding levels of cognitive domain could be subsumed in
the evaluation level. It involves making quantitative and qualitative judgments
about the extent to which the learning experiences and techniques satisfy set
criteria or standards.
Appraisal, assessment and evaluation are closely related. This is why
Akubue (1991) observed that evaluation is an appraisal of a fully developed
programme in order to find out the effectiveness of the programme in terms of
achieving the stipulated educational objectives and thereby arriving at a decision
on how to improve the programme if found wanting. This implies that the primary
purpose of appraisal is to ensure that performance in an organization is effective
and a yardstick for decision making is established for future events. For the
effectiveness of human resource management in colleges of education there is
need to appraise performance of the employers and employees so as to identify
strengths and weaknesses, thus paving the way toward addressing areas with
problems. According to Adeyemi (2009) performance appraisal refers to a
systematic and formal assessment of employees made in a prescribed and
uniformed manner at a specific time. Hence, appraisal is a designed set of
activities orderly carried out in organizations to improve performance.
The process of ascertaining the functionality of educational programmes
and practices in a systematic manner is called educational appraisal. Appraisal
therefore is a process which systematically and objectively attempts to determine
the value, efficiency, and effectiveness and impact of programme activities in the
29
light of set objectives. It is used to connote the process of making value judgments
or taking decisions about events, objects or their characteristics. Such judgments
or decisions are based on empirical data or information made available through
measurement. It is also used in a broader and more encompassing sense as a
process of seeking, obtaining and quantifying data with a view to making value
judgment about objects, events or their characteristics.
Appraisal is the highest intellectual ability and makes use of the other levels
to function. According to Grobler, Warnich, Carrel, Elbert and Hatfield (2005),
appraisals are used for a wide range of administrative purposes, such as making
decisions about pay, promotion and retention. Effective appraisals can
significantly contribute to the satisfaction and motivation of employees if they are
used correctly. Regular informal appraisal sessions let employees know how they
are doing and how they can improve their performances. Good work should not go
unnoticed, and frequent supervisory recognition is an important technique for
sustaining high levels of employee motivation.
An organization’s appraisal programme is generally created and
implemented to meet both evaluative and developmental objectives. Many
organizations fail to assess periodically whether those objectives are being
achieved. Often, appraisal programmes are set in motion and left to function-
sometimes dismally without a thorough examination of their effectiveness. In
extreme cases, ill-conceived and poorly implemented appraisal programmes may
contribute to negative feelings between employees and management, and
perceptions of unfairness, hindered career development and discriminatory
employment practices (Grobler, Warnich, Carrell, Elbert and Hatfield, 2005).
Appraisal schemes are, therefore, means of rewarding, criticizing, encouraging
and counseling. This implies that appraisal is meant to be both judge and
counselor; however, in practice, these twin roles tend to be incompatible.
Appraisal is a continuous comprehensive process which utilizes a variety of
guidelines and which is inescapably related to the objective of the educational
30
programme. Based on differences in aptitude not all will attain mastery at the same
time, hence, the need for appraisal in organizations. Ravallion (2001) pointed out
that the overall objective of appraisal is to assess programme effectiveness. This is
done by relating programme performances to the stated objectives and or
programme benchmarks or best practices. The extent to which objectives are being
attained becomes a measure of policy effectiveness which can be measured in
terms of costs, strategy of delivery, timeliness, coverage, targeting efficiency and
other relevant performances related indicators. This implies that in appraising an
entity, as in this study, the benchmark or yard stick with which the performance
can be measured will involve laid down guidelines or best practices; that is,
similar performances that have been adjudged effective and efficient.
There are several purposes for appraisal. According to Onah (2008),
reasons why appraisals are carried out in organizations are to: identify an
individual’s current level of job performance, identify employee strengths and
weaknesses, enable employees to improve their performance, and provide a basis
for rewarding or judging employees in relation to their contribution to
organizational goals and to motivate individuals. Others include identifying
training/development needs and potential performances and providing information
for successive planning. In this study appraisal implies a critical examination of
the extent to which the COE comply with NCCE guidelines in their HRM with a
view to passing useful judgment on human resource management in the colleges
under study.
Concept of Human Resource Management Practices
As the world (education institutions inclusive) is become more competitive
and unstable than ever before, production-based industries are seeking to gain
competitive advantage at all costs and are turning to more innovative sources
through human resource management practices (sparrow, Schuler & Jackson,
31
1994). Human resource management practices in colleges of education is a system
that attracts, recruits, trains and develops, motivates disciplines, promotes,
provides welfare services and retains employees to ensure the effective
implementation and the survival of the institution and its members. Besides,
human resource management practices is also conceptualized as a set of internally
consistent policies and practices designed and implemented to ensure that an
institution’s human capital contributes to the achievement of its goals and
objectives (Delery and Doty, 1996). Similarly, Minbaeva (2005) viewed human
resource management practices as a set of practices used by organization to
manage human resources through facilitating the development of competencies
that are firm specific, produce complex social relation and generate organization
knowledge to sustain competitive advantage.
It has been widely acknowledged that effective human resource
management practices (Damampour and Gopalakrishnan, 1998; Tan and Nasurdin,
2010) are significant in extracting positive work behaviour among employees
which consecutively leads to organizational innovation. According to Harter,
Schmidt, and Hayes (2002), human resource management practices can generate
increased knowledge, motivation synergy and commitment of a firm’s employees,
resulting in a source of sustained competitive advantage for the firm. However,
some authors, such as Hilsop (2003), Morrow and McElroy (2001) and Moynihan,
Gardner, Park and Wright (2001), have argued on the missing link between human
resource management practices and organization outcomes. The author argued the
more research needs to concentrate on the indirect relationship between human
resource management knowledge is reside in an individual and given the role of
HRM practices in influencing an individuals attitude and behaviours, it is believed
that HRM practices has significant and positive relationship on organization
innovation via knowledge management. According to Tan and Nasurdin (2010) an
organization’s approach to HRM practices has an influential effect on
organizational innovation. HRM practices set the tone and condition of the
32
employer-employee relationship which can encourage the employees to become
more innovative (Rousseau and Greller, 1994). If HRM practice is properly
realigned, it can play a vital role in contributing to the management of
organizational knowledge, and innovation will be realized through the ability to
use the knowledge to identify and pursue the opportunity. This postulates that
knowledge management effectiveness allowing employees to generate knowledge
within their sphere of influence, and the extent of shared knowledge influence the
organizational innovation (Dobni, 2006).
Human resource management practices play an influential role in
motivating employees to exhibit favorable attitudes and behaviour, which are
required to support and implement the competitive strategy of an organization
(Hiltrop, 1996). Wang (2005) remarked that innovative firms treat HRM practices
as the organization’s strategy to encourage team responsibilities, enhance
organizational culture, and build up customer relationships through participation
and empowerment. When institutions develop and introduce new process and/or
new administrative practices, they require innovative and creative employees, who
are flexible, risk-taking, and tolerant of uncertainty and ambiguity (Chen Huang,
2009). These employees are highly recognized in educational institutions as they
contribute meaningfully on the basis of labour market responsiveness, product and
process innovation. Hence, it is important for the colleges to implement supportive
HRM practices that can motivate and stimulate employees to be innovative on the
basis of argument put forth by scholars such as Gupta Singhai, (1993), Jimenez-
Jimenez, Sanz-Valle (2005), Kydd and Oppeneheim, (1990) Laursen and Foss
(2003), Shipton et al., (2005). We would expect HRM practices to be positively
related to the achievement of the goals of colleges of education. This is because
HRM practices are assumed to be a managerial process that allows organizational
or educational institution to manage its affair effectively so as to improve the
organizational innovation. It is important to view knowledge management
effectiveness as the crucial factor underlying the relationship between HRM
33
practices and organizational innovation, which has been omitted in previous
studies (Laursen and Foss, 2003; Spipton et al, 2005).
These definitions have encompassed the linking of various HRM practices
such as recruiting, selection, training and development, discipline, promotion,
appraising, welfare services and planning with organizational goals. Hence,
strategic HRM is a more integrative HRM practice that links the organizational
goals with the strategic management process (Sparrow, Brewster and Harris,
2004). HRM practices are carried out within an economic , social, political and
legal environment. Thus, there is a need for considerable historical and cultural
insight into local conditions to understand the processes, philosophies and
problems of national models of HRM (Hofstede, 1993). Nigeria according to
Fajana (2009) is one of the African countries troubled by abundant labour and
scarce talent. Attracting, developing, deploying and retaining best talents had
become a challenge. That is why Fajana and Ige (2009) argued that the desire for
top performance has driven the need for effective management. HRM practices in
Nigeria are a convergence with western-inspired approaches, with the evidence of
cultural and institutional influences on it. That is, there is a blend of transplanted
and indigenous HRM practices. The sensitivity to individuals’ socialization as
well as economic, historical, political, and social contexts according to
Azolukwam and Perkins (2009) may enable organizations to capitalize on the
potential to transplant forms of HRM from parent country cultures to developing
countries such as Nigeria
HRM practices in Nigeria cannot be totally diffused from what is evidence
in other countries. However, due to the peculiarity of the social-cultural
characteristic of Nigeria, HRM is an area open for further research. Good
employer-employee relations are therefore critical to the stable and sustainable
development of the Nigerian economy, as well as the world economy as a whole.
Fajana, Elegbede and Gbajumo-Sheriff (2011) wrote that several factors have
affected HRM practices in Nigeria namely; first, Nigeria lack, the internal
34
manpower to complete all necessary tasks; second, the complexity of today’s
business climate as a result of deregulation, globalization, and technology
advancements has outpaced many companies level for companies to get special
projects done without adding employees to the payroll (Olofin and Folawewo,
2006). Human resource management practices in this study include: Staff
recruitment, staff training and development, staff discipline, staff promotion and
staff welfare services in colleges of education.
Recruitment is the process of finding and attracting capable applicants for
employment. Those seeking job or looking for a better job will be stimulated
through placing of advertisement in any communication media so as to create
awareness in the mind of those willing to get a new job where vacancies exist. The
criteria needed for the job will be clearly stated so that those who feel they are
qualified and have the potentials of doing the job will apply. Most often, human
resource administrators will actively recruit only as positions become vacant.
According to Grobler, Warnich, Carrell, Elbert, and Hatfield (2005) recruitment is
the process of acquiring applicants who are available and qualified to fill positions
in the organization.
Recruitment is at the center of any college of education and must be given
all the necessary attention it deserves. Fatiregun (1992) remarked that recruitment
is that process of assessing a job, announcing the vacancy, arousing interest and
stimulating people to apply. Recruiting, according to Mathias and Jackson (1997),
is the process of generating a pool of qualified applicants from organizational jobs.
It is glaring therefore that for the colleges of education to obtain a needed number
of professionals for the sustainability of the organization, the only best way is to
embark on recruitment. As Cole (2002) puts it, the principal purpose of
recruitment is to attract sufficient and suitable employees to apply for vacancies in
the organization. Adeyemi (2009) defined recruitment as the set of activities an
organization uses to attract suitable candidates needed to fill a vacancy.
Recruitment itself includes all the activities designed to attract the quality and
35
quantity of personnel required to satisfy established needs and it usually takes
place as soon as the need is identified (Uche, 2009). Oboegbulem (2004) asserted
that recruitment is concerned with the selection of the required number of people
to be screened for a job, measuring their quality and attempting to predict their
future behaviour.
The National Commission for Colleges of Education in her revised
conditions of service for federal colleges of education in Nigeria (2010) stated that
all appointments shall be made by council or proprietor in the absence of the
council on the recommendation of the expanded management committee. Such
people shall possess a testimonial of good conduct from last employer or if not
previously employed, from the last school or college attended and possess such
minimum qualification as may be specified from time to time, evidence of
certificate of origin from his/her local government area. All vacant posts from
level 06 and above shall be advertised internally and externally. The NCCE in its
condition of service of staff in colleges of education (NCCE, 2010) stated that the
short-listing of all applicants shall be conducted by a committee of the
management headed by the Registrar and the relevant Heads of Department. Once
a post has been advertised, the basic qualifications laid down in the advertisement
shall be observed while short-listing. Due process must be followed for all
appointments in the college.
In colleges of education the educational administrators play a vital role in
appointing the best teaching and non-teaching staff who have the potentials of
doing the work. The Provosts, Registrars, Deans of schools and Heads of
department of colleges of education constitute the Management staff that organize
and coordinate recruitment exercises. Onah (2008) stated that if organizations are
able to find and employ staff who consistently fulfill their roles and are capable of
taking on increased responsibilities, they are immeasurably better placed to deal
with the opportunities and threats arising from their operating environment.
According to Federal Republic of Nigeria (FRN, 2008), recruitment means the
36
filling of vacancies by the appointment of persons not already in the civil service.
This means that there must be a vacancy before recruitment takes place. This
study will investigate the extent to which the COE Management ensures that
vacancies exist before calling for applications to fill them.
Adapted from Werther and Davis Human resources and personnel management, 5th
ed.
(New York: McGraw. Hill, 1996:183)
Job analysis
information Internal sourc
internal applic
promotions, tr
job rotation in
methods job p
Human resource
planning
Job
op
enin
g i
den
tifi
ed
Job
req
uir
emen
t
Affirmative
action and employee
equity plans
Environment
• Legal
consideration
• Economy
• Technology
• Competition
• Strategy
• Vision
• Values
• External sou
external appl
school leave
university gr
women at ho
disadvantage
groups prese
employees a
competitors
• External met
direct applic
employee ref
campus recru
private empl
agencies, adv
Managers
comments
Specific
requests of
managers
38
Inferring from the above illustration, it is crystal clear that a lot of factors are to be
considered in colleges of education before any recruitment takes place. Also there
are some factors to consider and the process for attracting and appointing the best
reliable and efficient staff. Mathias and Jackson (1997) believed that regardless of
organizational size, the following decisions about recruiting must be made: How
many people does the organization need? What labour market will be tapped?
Should the organization have its own staff or use other sources such as flexible
staffing? Should staff recruitment be focused internally or externally? What legal
considerations affect recruiting? How can diversity and affirmative action
concerns be addressed when recruiting? How will the organization spread its
message of openings? And how effective are the recruiting efforts?
Contributing to recruitment in an organization, Onah (2008) noted that
before recruitment decision can be made, the organization must reflect any
vacancy that occurs and link the decision to the objectives set by human
resources plan of the organization. He further indicated that when recruiting
staff, organizations are going out into their external environments and competing
with others for suitable recruits. Cole (2002) acknowledged that such activities
are conducted in a manner that sustains or enhances the public image of the
organization. Applicants who are treated fairly will pass on this experience to
others, even if they have been unsuccessful in their application. Conversely,
applicants who feel that their application has been treated wrongly will be fast to
spread their criticisms around. This is the reason why Lewis (1985) posits that in
practical terms, attracting applicants is less an issue, but administering and
deciding whom to offer employment are more difficult with large numbers.
In colleges of education the knowledge of human characteristics for staff
recruitment is very necessary. This is why Fraser in Onah (2008) presented the
five aspects of the individual characteristics as follows:
• Impact on others: This is referring to the physical make-up and also
aspects such as dress, speech, manner and reactions. Fraser laid much
39
emphasis on the importance of looking at an individual quite objectively
from this view point ;
• Acquired knowledge or qualifications: This part deals with general
education, work experience and training.
• Innate Abilities or Brains: This refers to the individual’s ability to
exercise his or her intelligence in a range of situations and is especially
applicable in cases where the individual has few formal qualifications.
Fraser suggests that, from this point of view the concern is mainly with
the applicant’s potentialities.
• Motivation: This is targeted at the goal directed aspect of human
personality. The focal point here is in terms of how the individual has
achieved his or her personal needs and ambitions than with trying to
identify these needs.
• Adjustment: This aspect concerns the emotional status of the individual’s
stability, maturity, and ability to cope with stress.
The above model of Fraser has significantly contributed to the recruitment and
selection processes in organizations. It provides guide or practical framework to
educational managers and others to make reasonable consistent comparisons
between one candidate and another. The important point here is that the
organization is at least trying to introduce a greater element of predictability and
control into an aspect of human resources management in which personal
judgment and individual prejudice blend rather uneasily together in a situation
where objective information may be in short supply (Cole, 2002).
From the foregoing, at any point in time that colleges of education are
embarking on recruitment greater element of predictability and control should be
applied to enable them to make a suitable choice of candidates that will fill the
existing vacancy. Having background knowledge about the person to be
recruited as a member of staff in colleges of education is good except where it is
40
not necessary to do so. After the recruitment of staff there is need to train and
develop them for utmost performance.
The process of acquiring skills and knowledge to equip an individual to
perform effectively well in attempt to achieve the goals of an organization and to
the satisfaction of the individual is referred to as staff training and development.
Training and development are very important in every organization; their lack
negatively affects the organization. The positive turning point of an organization
largely depends on the development of the personnel working for that
organization. This is why Onah (2003) stated that in order to maximize the
productivity and efficiency of the organization, every executive, manager or
supervisor in public or private enterprises has the responsibility and indeed the
bounding duty to ensure development of men and women who have requisite
knowledge and expertise. Staff development is the training and education given
to personnel which is geared towards developing the individual to their full
potential to be able to contribute meaningfully to society (Oboegbulum and Enyi
2010). In colleges of education, academic and non-academic staff at the
managerial level are trained so as to equip them with needed skills and
competencies that would help them in achieving organizational goals.
Contributing to the concept of staff development, Good in Madumere
(2008) saw staff development as the type of education given for which there is
an anticipated application, which thus assumes that staff can translate into action
the knowledge and skill acquired for onward improved youth entrepreneurship.
Staff development therefore is very necessary in colleges of education as it
enhances performance. From the foregoing, the essence of training or developing
both academic and non-academic staff is for them to acquire knowledge and
skills and also to apply same in carrying out their respective duties. Any training
that a person acquired and cannot translate same into action for the improvement
and eventual attainment of the organizational goals becomes useless. Therefore,
41
staff in colleges of education need training as it is a process that develops and
improves skills related to performance and productivity.
Staff development recognizes that people may improve their abilities and
capabilities thereby becoming more effective and efficient at their workplace.
Uche (2009) asserted that schoolheads provide some on-the-job training, coaching,
counseling, performance appraisal, job rotation, and special assignments. As
human resource managers, they provide many other forms of training and
development, including workshops designed to help workers master the technical
sides of their jobs and seminars to assist managers in developing human and
conceptual skills. Oku (2009) wrote that many new school staff members come
equipped with some knowledge and skills needed to start teaching. It is, however,
pertinent that at one time or another, teachers will require some type of re-training
in order to maintain an effective level of job performance. This need is met
through staff training and development programmes.
Staff development in the context of the school, according to Ejiogu
(1990), refers to all the programmes designed for the continuing education of the
school personnel. The programme should be both person-oriented and job-
oriented and after-effect or a follow-up of performance appraisals. The
importance of training and developing the school staff cannot be over-
emphasized in a changing world and circumstances, changes in knowledge, in
teaching methods, and techniques and changes in the preparation and quality of
teachers and in the quality of students (Oku, 2009). Oku further stated that two
major types of staff development strategies are on-the-job and off-the-job.
On-the-job experiences could be provided within the school through job
rotation by providing a variety of work experience to a teacher (lecturer) by
assigning them different subjects and/or different classes to teach within his area
of specialization. They should also be assigned some administrative functions as
patrons of school clubs and societies and so on. Staff meetings also provide a
forum for staff members to become more familiar with problems and events that
42
are occurring outside their immediate areas of assignment thereby learning from
the ideas of others.
Off-the-job experiences are used to supplement work experience. It
affords the concerned staff some time off the job, to enable him/her to attain an
acceptable level of proficiency on specific teaching or administrative techniques.
It may take the form of a conference, a formal discussion, or a classroom training
platform in areas where information and instructions can be imparted by lectures,
demonstrations, films, videotapes and so on.
From the forgoing, staff training and development are closely related to
the growth of an organization. When staff fail to grow and develop in their work,
a stagnant organization will most probably result. Therefore both within and
outside training and development of teaching and non-teaching staff are very
necessary for colleges of education to achieve success.
Training and development give an individual the opportunity to learn
something new and improve upon one’s knowledge. Training and development of
staff of colleges of education constitute an inevitable strategy if standard must be
improved in the teaching and learning process. Olowe (2008) viewed training as
an organized effort aimed at helping and employee acquire basic skill required for
which he/she was hired. Olowe further stated that training can also be defined as
the act of increasing the knowledge and skills of an employee for doing a
particular job. Aliyu (2000) pointed out that lack of proper training and retraining
of personnel to develop their innate ability and achieve their full potentials in their
place of work will make attainment of standard a mirage.
All the staff in various disciplines needs to be well informed of any new
knowledge in their areas of specialization for better performance. However, as
observed by Mkpa (2011) the Nigeria higher institutions (colleges of education
inclusive) are in dire need of reordering and improving the teaching skills of their
academic staff a majority of whom have no training in proper teaching techniques.
Madumere-Obike (2004) remarked that it is through this task of training and
43
development that an organization meets its required obligations to workers, secure
staff commitment, develop and manage workers to best optional performance.
Ominyi and Opa (2008) asserted that staff in any organization (education or other
wise) need to undergo training and development courses to enable them to acquire
knowledge, skill, competence and ability that will help them improve on their
performances which will enhance quality services to end users.
Training and development of staff are crucial to the success of an
organization and; therefore, have attracted the attention of many authors. This is
why Ominyi (2008) contributed that training and re-training of staff is a deliberate
and systematic means of inculcating positive attitude and behaviour capable of
achieving organizational goals. The main objective of training is to develop
competences on employees to enable them to improve their performance, grow
within the organization and be capable of handling problems of human resource
that may arise from time to time. Ominyi and Opa (2008) describe staff
development as the process of acquitting staff with needed competence,
responsibility, creativity and greater freedom that will enhance their commitment.
Training and development are used interchangeably based on the fact that
both are concerned with how to improve employees’ skills, competences and
attitudes that will lead them to optimal performance. The goal of any higher
institution of learning is to provide the needed manpower for development and
also to enhance the quality of the living condition of its products. Ogba and Igu
(2008) postulated that one of the objectives of any educational system is to
provide their products with the intellectual and professional background adequate
for their assignments. Ocho (2007) remarked that the only way to achieve quality
instruction in the school system is to expose personnel in the schools to training
and development programmes. This will assist them in getting abreast of the
changing situation in their environment because adequate staff adjustment is
essential to staff productivity, organizations progress and national development.
44
The present phenomenon on knowledge explosion makes it necessary that
staff be exposed to training and development to prepare them for the greater tasks
ahead. Igu, Oba and Ominiyi (2009) acknowledged that some staff may have
adequate knowledge and skill prior to their employment but as their tasks increase,
they may lack the skills and competences to carry out their work. Awonyi in Ogba
(2005) opined that a worker who is not exposed to various training and
development programme is bound to inculcate bad norms to students. Evidence
from literatures has shown that experts have cast a lot of doubt on the
effectiveness of the present training programmes given to staff in the institutions.
For instance, Igu (2007) and Ominyi (2008) stated that the present programme of
Nigeria Certificate in Education (NCE) does not adequately prepare such category
of personnel for basic education. The above observation explained the reason why
staff development programmes need to be enhanced especially at this time of
academic quest. Igu (2005) noted that a poorly prepared member of staff finds it
extremely difficult to face challenges. Staff training and development need to be
supported with discipline because without it organization suffers set back.
Discipline is one of the most important instruments of human resource
management practices. The unique nature of the organizational structure of the
college of education system is such that colleges of education have found it
difficult to achieve excellence without practicing the culture of discipline. The
complex nature of colleges of education makes it possible for staff and students
with different backgrounds to be part of these insitutions. This facilitates the
reason why colleges of education must have rules and regulations to successfully
manage the complexities and sophiscation that exist among staff and students.
Generally, disciple is held as the tendency to carefully obey laid down rules and
regulations applicable in an organizational setting and the ability of the
management to caution the erring staff. According to Effanga (2001) discipline is
a disposition that is in conformity with institutional rules and regulations.
45
Discipline has to do with an individual exhibiting a relatively permanent
reflection of orderliness, responsiveness, diligence and conduct. Nwaham,
Chukwuma, and Adjudeonu (2007) asserted that discipline involves moral, mental
or psychological training and consequent development of self-control by
individuals. Fafunwa in Peretomode (2004) noted that society is passing through
difficult times and the incidence of indiscipline permeates the entire social,
economic and political life of the nation. This is evident in the prevalence of
examination malpractice, cultism, sexual harassment, molestation, students’
unrest, kidnapping, suicide bombing among others which have caused a lot of
damages to the achievement of educational goals and objectives. This is why
Peretomode (2001) regards lack of discipline as an enemy to educational
development. Peretomode added that one of the aims of a school administrator is
to have a quite, smooth and efficient school for educational goals to be attained.
The increasing rate of indiscipline in colleges of education raises the
question on the best possible and simple way in which to handle disciplinary
issues by administrators of colleges of education. Some of the administrators in
colleges adopt control measures, sometimes authoritarian in nature, which
according to Ominyi (2005) do not produce relatively permanent change in
behaviour; rather, it creates fear. Dittimiya (2004) remarked that any enforcement
based on fear can only produce negative results and will not lead to the
development of those traits of character that make for good citizenship. Dittimiya
further stressed that authoritarian methods create an unhappy relationship among
the administrator, staff and students thereby disrupting the smooth, orderly and
efficient management in the organization. Curwin, Mendler and Alexandria (1998)
noted that dialogue and counselling are disciplinary practices which provide a
warm school climate necessary for attainment of educational programmes. From
the foregoing, simple and clearly defined rules and inculcating self-discipline in
staff and students are more efficacious in maintaining school discipline than rigid
and authoritarian measures.
46
Contributing to the negative effect of the authoritarian discipline in
organization, Akpan, Okey and Esirah (2005) reported that administrators who use
authoritarian methods to maintain disciplines in school through emphasis on
enforcement of rules and use of punishment for those who break rules do not
encourage cordial relationship among administrators, staff and students hence
destroying the achievement of school aims and objectives. Oti (2007) suggested
that it is better to use friendly measures to maintain discipline than the use of
unfriendly measures which inhibit relationship. Onayase and Ajudeonu (2007)
lend credence to the above and affirmed that in a well disciplined school, the
administrators provide clear and friendly-based rules which encourage
administrators to trust their staff and students. Discipline is a sure way of learning
process therefore an integral part of education because useful learning can only
take place in a climate of orderliness.
In every organization, there are rules and regulations/policies guiding the
behaviours of workers. The essence of such rules and regulations is to enhance
discipline. Discipline breeds conducive environment for efficiency and
effectiveness in work performance (Emechebe, 2009). All the workers are
expected therefore to obey rules and regulations. The ability to control one’s
behaviour in order to do what is expected of one is known as discipline. It is
generally accepted that in all human endeadvours, discipline must come to play if
growth, development and success must be achieved. The absence of discipline in
any organization may likely create a gap that cannot be filled by any other factor.
Staff discipline therefore is the ability of both academic and non-academic
staff in colleges of education to submit totally to the laid down rules and
regulations of the institution. Onah (2008) remarked that staff discipline and
control deal essentially with the ability of employees to remain within the bounds
of the rules of conduct as defined by the organization. Discipline also connotes the
employees’ submission to the organization’s authority to direct or restrain their
activities in the workplace. It is evidently clear that a peaceful and stable learning
47
environment or what most of us refer to as conducive learning environment
achieves better result than unconducive and problematic environment. Conducive
environment can only be established where discipline is the watchword.
Staff discipline is a corrective instrument that is essential in the growth of
the organization. According to National Commission for Colleges of Education in
her Revised Condition of Service for Colleges of Education (NCCE, 2010)
disciplinary measure shall be taken against any staff for misconduct or
inefficiency. The staff will not normally be dismissed for a first offence, but
there are certain cases or sufficient gravity where summary dismissal could result,
such as the following serious misconducts which are incompatible with faithful
discharge of staff duties: insubordination or willful disobedience of lawful order,
drunkenness, falsification of records, suppression of records, withholding files,
conviction on a criminal charge, absence from duty without leave. Others are:
false claims against Government Officials, engaging in partisan political activities,
bankruptcy/serious financial embarrassment, unauthorized disclosure of official
information, bribery, corruption, embezzlement, misappropriation, violation of
oath of secrecy, action prejudicial to the security of the state, advanced fee fraud
(criminal code 419) stealing/robbery, gross negligence, holding more than one
full-time paid job, nepotism or any other form of preferential treatment, divided
loyalty, sabotage, willful damage to public property, sexual harassment, and any
other act unbecoming of a public officer.
The following disciplinary actions may be taken against any staff for any of
the offences and short-comings defined as misconduct in this regulation, verbal
warming/reprimand, written advice, query and written warning, withholding/
deferring increment, reduction in grade/rank, interdiction, suspension, termination
and dismissal (NCCE, 2010).
For the achievement of the envisaged goals in colleges of education
discipline is emphasized because it plays a magic role in enhancing positive
changes. No matter how other variables crucial in aiding the achievement of goals
48
may be presented, if there is no discipline in what one is doing, there cannot be
success. The above condition is even more applicable to academic success (Idris,
Okolo and Ejike 2006). In Nigerian the level of discipline in the colleges of
education seems to be declining and the outcome of this has been manifested in
poor performance of both staff and students. The golden old days when the level
of discipline was high also witnessed high standards in our educational system.
Discipline is highly needed in all organizations since it is the power behind
success. According to Ndu, Ocho and Okeke (1997) in the school or
administrative situation, discipline generally refers to the maintenance of general
conditions of order. Children and workers are made to obey rules through rewards,
punishment, persuasion or self-acceptance of such rules as necessary for
productive work. From the forgoing discipline means different thing to different
people in different walks of life and it is inevitable in the production of goods and
services. Mgbodile (2004: 162) wrote that
staff discipline is very important in school personnel administration
and that it is the responsibility of the educational administrator to
maintain disciplinary standards in the institution. While the
administrator must try to maintain good relationship with his staff,
he should not be afraid to take disciplinary action against any staff
who is failing in his duty or who is guilty of professional misconduct
or some act of immorality. Such cases may include laziness, frequent
absence from school, unpunctuality, refusal to participate in extra-
curricular activities, incitement of students against authority,
financial embarrassment, quarreling or fighting in the staff room or
in class, misuse of school property or funds etc. However discipline
requires careful handling.
The above implies that in school or administration of human resource, discipline
is regarded as a pillar in achieving the target goals. As such the cordial
relationship that exists between administrators and staff in colleges of education
should not serve as a barrier to discipline of any erring staff. In line with the
above, Onwurah (2004) stressed that discipline has been used as a parameter for
measuring the operational success of any organization or system. It is in fact
49
regarded as the life-blood of any system. Onwurah added that unconditional
loyalty and cooperation is expected of all staff and students of any institution for
the achievement of its goal of effective teaching and learning.
The systematic training of the mind to do what is expected is referred to as
discipline. This is why Igwe (1990), Eyibe (1995) and Ekere (2004) emphasized
the training which will enable the mind to produce an acceptable character geared
towards good performance of the roles expected of such an individual. Discipline
to them is a socially approved training. Grobler, et al, (2005) believed that the
primary objective of discipline is to motivate an employee to comply with the
company’s performance standards. And employee receives discipline after failing
to meet some obligation of the job. They further submitted that the second
objective of discipline is to create or maintain mutual respect and trust between
the supervisor and employee. They added that improperly administered discipline
can create such problems as low morale, resentment and ill-will between the
supervisor and the employee. This implies that the educational administrators in
colleges of education should ensure that the essence of their disciplinary action on
staff is to encourage them improve their performance and to promote mutual
respect and trust that are necessary in achieving the goal of the organization.
To avoid problems in the institution, the administration of discipline is
expected to follow the laid down criteria of the organization. Discipline should be
applied only when it has been determined that the employee is the cause of
unsatisfactory performance. Grobler et al (2005) acknowledged that positive
discipline corrects unsatisfactory employee behaviour through support, respect
and people oriented leadership. The purpose of positive discipline is to help rather
than harass the employee.
Operating within the stipulated rules and regulations is possible because of
discipline. Wilson (2002) defined discipline as obedience to established and
legitimate authorities, while Dittmiya (1995) observed that discipline involves self
control, restraint, respect to oneself and others. Olagboye (2004) with reference to
50
school discipline refers to discipline as “the readiness or ability of students (and
teachers) to respect authority, observe and obey school rules and regulations and
maintain a high standards of behaviour necessary for the smooth running of the
teaching-learning process. This implies that staff in colleges of education that are
ready or posses ability to respect authority and obey school rules and regulations
with the aim of enhancing the achievement of the organizational goal are
disciplined.
Presenting historical origin of the concept of discipline, Atanda and
Lammed (2006) stated that discipline is derived from a Latin word “discipulus”
which means “to learn”. It is the mode of life in accordance with certain rules and
regulations. Okorie (2000) is of the opinion that discipline is necessary for
coordination to ensure organizationally predictable, reliable and supportive
behaviour. It is one of the responsibilities of the educational administrator in
colleges of education to maintain a high-disciplinary relationship with the staff.
Uche (2009) put forward some of the disciplinary problems which must be
handled appropriately once noticed to serve as correction to defaulters and as a
deterrent to others as follows: absence from school, lateness to school, leaving
school during work hours, not setting or marking of assignments, using corporal
punishment too often, disobedience to the school head, e.g. not taking work
seriously, improper dressing and untidy outlook, leaking of examination papers,
refusing to submit examination papers on time, creating disorder in the smooth
running of the school. Others are refusing to accept transfer, using official hours
for private business, causing negligence at their duty posts, unqualified and unfit
teachers handling subjects, sexual harassment of female students, refusal to
participate in co-curricular activities, fighting and misuse of school property.
From the above, it is expected that every member of staff in colleges of
education should be treated equally without bias or favoritism in applying the
above on any defaulter. This could be why Emechebe (2009) suggested that it is
important to adopt a progressive approach in dealing with staff discipline. This
51
will ensure fairness in your decisions. Emechebe stated that progressive approach
to staff discipline require a careful examination of the situation before taking
action on a member of staff that is involved in a disciplinary problem so as to
avoid serious consequences. Emechebe advised that a progressive approach
should be taken using the following guidelines:
Figure 3: Steps required in positive discipline.
Adapted from Human Resource Management in South Africa 2nd edition by Grobler, Warnich, Carrell, Elbert, and
Hatfield (2005: 539)
When staff are well disciplined they need to be promoted to a higher rank.
Promotion is one of the ways to increase motivation which engenders
higher productivity by the workers. Adeyemi (2009) defined promotion as the
elevation of someone’s status as a result of having satisfied the required
conditions. Grobler, et al (2005) defined promotion as reassignment of an
employee to a higher-level job in an organization. Generally, it is given as
recognition of a person’s past performance and future promise. When employees
are promoted, they generally face increased demands in terms of skills, abilities
Clarify responsibility for discipline
Define expected employee behaviour
Communicate discipline policy, procedures and rules
Collect performance data
Administer Progressive discipline
Administer corrective counseling techniques
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and responsibilities. In return a promoted member of staff is granted better pay
benefits and more authority, as well as higher status. Promotion results in
increased status, increased salaries and allowances, more prestige and increased
responsibilities. It is a sure way of rewarding people for their efforts and services.
Promotion is the advancement of an employees’ rank of position in an
organizational hierarchy. It is the act of promoting or the fact of being promoted.
Deducting from the above, and applying it to colleges of education it
means that when a lecturer or non-academic staff is being upgraded from a lower
level to a higher level it is as a result of the staff concerned being able to fulfilled
the requirements set for promotion in the institution. Basically, when a member of
staff in colleges of education is promoted his/her status, salaries, allowances,
prestige and responsibilities are increased. This means that the staff is being
rewarded for his/her efforts and services. Under normal circumstances, promotion
is done in acknowledgement of the hardwork and dedication of staff to the
institution and in most cases, it involves the number of years a member of staff
has put in on a particular position. Grobler, et al., (2005) remarked that the term
promotion is one of the most emotionally charged terms in the field of human
resource management. For instance, if the general consensus is that the wrong
person has been promoted, there will be resentment and probably lack of
cooperation from some staff members. This implies that in promoting teaching
and non-teaching staff in colleges of education, the laid down criteria should be
strictly followed and the exercise should be free from political interferences so as
to motivate all the staff to work hard towards promotion.
Advancement in the place of one’s work serves as motivation and as such
encourages the staff to put in the best he could the more so as to achieve the goals
of the institutions. A newly employed staff member in colleges of education no
doubt will be very happy but after a given period of time in which he was suppose
to be promoted elapsed, the employee may begin to feel bored, disappointed or
frustrated. It is very dangerous for staff especially lecturers in colleges of
53
education to remain too long on a post, this is because the affected staff will be
discouraged and will not be willing to effectively contribute his/her quota towards
the achievement of the organizational goals. It is equally risky if the staff
discovered that promotions and advancement are made arbitrarily without
conforming to any set standard. Once such a situation unfolds both the
hardworking and the lazy staff altogether will feel that justice is being denied
them and that will automatically affect the growth of the institution negatively.
In any organization, an inequitable or defective promotion policy is very
disturbing to organization members. The advantages of the policy adopted in any
given organization must be judged in line with the goals of the institution. Usually
promotion is based on competence, qualifications or seniority. Adeyemi
(2009:681) stated that when promoting staff, therefore, the following points
should be considered: teaching effectiveness to be assessed through lesson
preparation, mastery of subject matter communication skills, student-teacher
relations and personal qualities. Others are present salary and last date of
promotion, academic qualifications and teaching experience, attitude to work and
general impression, participation and effectiveness in extra-curricular activities,
judgment and qualities of leadership.
The above implies that promotion and advancement is not just free but
instead it follows logical criteria laid down as policy of the institution. The staff
that wants promotion must ensure that he or she works hard to fulfill the
conditions for promotion. Every staff is encouraged to grow professionally.
National Commission for Colleges of Education in her revised Condition of
Service for Colleges of Education (NCCE, 2010) defined promotion as the
advancement of an employee to an office or position of higher rank on the basis of
competitive merit (ie examination and interview) from amongst all eligible
candidates. Candidates for promotion shall possess all the qualifications,
experience and the other requirements of the post for which they are being
considered. In general, all staff who prima facie qualified for promotion shall be
54
considered. The minimum number of years that a staff must spend in a post before
being considered eligible for promotion shall be as follows:
Level 01 – 05 2 years
Level 06 – 13 3 years
Level 14 and above 4 years
No promotion shall be effected except there is an established post for which
vacancy is declared. Promotion of academic staff shall normally be based on
evidence of effective teaching evidence of scholarly research publication in
learned journals in the candidate’s field evidence of effective service to the
college, the department and the community, evidence of good character, loyalty to
the institution and personal integrity. The non-academic staff, on the other hand,
shall be promoted on the basis of efficiency, competence, effectiveness, ability to
take additional responsibilities, experience, special aptitudes, initiative and
personal integrity (NCCE, 2010). The Dean in consultation with the Head of
Department shall make recommendations for promotions (if any) in respect of
staff members of his School/Division to the provost supported with reports on
prescribed Annual Performance Evaluation Report Form.
This implies that staff who fail to meet up the conditions above will not be
promoted. Promotion of staff based on seniority and “my counterparts are in a
higher rank have become obsolete in modern times” (Ekpo and Anuna 2005).
Therefore it is necessary for all the staff to work hard to fulfill the condition of
promotion set in the institution.
Promotion of any academic staff from a lower rank to a higher rank is an
indication that the staff has shown evidence of scholarship and effective
performance in all the criteria for promotion as stipulated by the colleges of
education policy. Badri and Abdulla (2004) asserted that academic staff appraisal
for promotion can also be evaluated through items such as research articles
produced, teaching method, presentation style, and involvement in community
activities. Salmuni, Mustaffa and Kamis (2007) remarked that the process of
55
decision-making for academic staff promotion often involves criteria such as
tasks, activities, teaching, supervision, publications, research, consulting,
conferencing, administration, and community service.
No matter what the procedure for promotion entails, the incentives and
reward system in colleges of education has often been associated with staff
motivation and effective performance on the job. This is why Maustaffa and
Kamis (2007) wrote that the most attractive reward perceived by the staff is still
promotion and that promotion will improve the staff objective and performance.
Santhapparaj and Alam (2005) found that promotion has a positive and significant
effect on job satisfaction. Turk (2008) lend credence to this and stated that, a good
and well functioning performance appraisal system for promotion would help the
educators to make their mark in the organizational setting of their faculty.
A good number of scholars has conducted studies regarding academic staff
promotion, its influence on their job satisfaction and motivation. Moses (1986)
reported that research studies in the U.S. A, Britain, Australia and New Zealand
which examined academic staff members’ attitude to the promotion procedure in
their institutions found dissatisfaction with existing practices. While Owuamanam
and Owuamanam (2008) maintained that there is still a doubt raised regarding the
adequacy and objectivity of the criteria for employment and promotion, Volkwein
and Carbone (1994) had stated that academic staff are recruited primarily to teach,
but are given promotion and salary increase, based primarily on their research and
scholarship. Promotion only is not enough to satisfy staff therefore, welfare services are
also needed to stimulate staff to perform effectively.
It is believed that the welfare of staff is very necessary and must be
provided at all costs for them to put in their best and perform effectively. Welfare
for staff serves as motivation which energizes staff to do that which they wouldn’t
do in its absence. It would be surprising to suppose that staff in colleges of
education would continue to find satisfaction in cooperating in the institutions’
affair if no reciprocal interest is shown in their individual needs and problems.
56
Welfare is crucial and relevant in all facets of human life. Agu (2009) defined
welfare as a broad term that encompasses various forms of government
programmes aimed at improving the standard of living of the poor. The
government does this either by direct financial assistance to supplement the
income of the poor or by waiving a number of payments for certain services. This
implies that the aim of welfare services is to ensure the wellbeing of the people.
The human condition whereby people are faring well is indeed necessary in
organizational activities that lead to goals achievement. The purpose of welfare
services, according to Ojofeitimi (1992), is to provide personal advice and
assistance to individuals and encourage a positive relationship between the
individual and the organization by providing extra security and comfort. Among
the welfare services that could be provided by an organization for its workers
include: adequate retirement and pension scheme, medical services for workers
and their dependants, counseling services, schools for staff children, officials cars,
end of year bonus and so on (Arikewuyo, 2009).
Contributing to provision of welfare services Mgbodile (2004) remarked
that, staff personnel administration should provide for the welfare of staff through
provision of car advance to staff , improved salary of staff, granting study leave
with pay and leave of absence when necessary, care of staff health by providing
free medical treatment, sick and maternity leave and retirement benefits as and
when they are due. This implies that it is pertinent for the provost of colleges of
education to provide car loans, pay good salaries, allow staff to go for further
studies with pay and provide medical facilities. Retirement benefits and other
necessities of life should also be provided accordingly. This is why Ogbonnaya
(2005) stated that the provosts of colleges of education are in charge of staff
welfare. And that they are responsible for the remuneration paid to the academic
staff as well as staff housing, office space and furnishing, transportation, health
services and the provision of adequate facilities like water, electricity, tele-
communication, and recreational facilities.
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Various studies have shown that staff that are cared for through welfare
services could be highly productive. For instance, Akinola (1995) established that
occupational welfare programmes in work organizations lead to job satisfaction
with positive externalities on workers’ efficiency, productivity and commitment.
For the teaching profession, Taal (1995) quoted Coomb as asserting that if
teaching and learning are the beginning and the end of the educational process,
then all matters that bear on the welfare, professional development and
effectiveness of the teacher must be of prime importance. From the forgoing, staff
in college of education deserve to be given special attention on issues that affect
their condition of service. It is hoped that when the wellbeing of the staff is
properly cared for, it will result in job satisfaction which will eventually
encourage the staff to be highly committed to their duties and that likely may lead
to efficiency in productivity. The value of teaching cannot be measured in that it
aims at inculcating new ideas, skills and behaviour that will develop intellectual
capabilities of learners towards becoming useful to themselves and society. Also,
Okunola (1990:366) summarized the social responsibilities which all employers
owe to workers as:
Provision of heavily subsidized food, uniform, medical treatment for
him and his family, transportation to and from work, pay for
accommodation, pay of school bills for at least one of his dead
parents, provide facilities for recreation, prepare him for retirement
through counseling and provision of relevant facilities, visit him at
home when sick and when he dies, announce his obituary with fun
fare and bury him decently while ensuring his dependants don’t
suffer.
This implies that human resource managers especially those in colleges of
education have much to do so as to ensure adequate provision of welfare services
to the staff working under them. The administrators are expected to perform
several roles that will be able to create a condusive working environment and
provide some certain level of job satisfaction to the workers.
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In another study, Arikewuyo (2000) found out that teachers in Nigeria
considered their salary as fairly adequate. The teachers, however, felt that medical
facilities were not available at all for their welfare. All these point to the fact that
welfare of staff is very germane in every organization and any organization that
neglects staff welfare should be ready to embrace low productivity and
inefficiency from the labour force. Saffell (2000) viewed welfare as the health,
prosperity, and happiness of all members of the community. They are concerned
about people who are poor as well as those who are rich.
Responsible administrators are always concerned about the welfare of the
staff in the colleges of education as a whole to ensure improvement in their quality
of life. Some authors are of the view that fringe benefits at best give rise to job
satisfaction. Nwachukwu (2000) emphasized that showing of appreciation
explains the respect and how staff are valued. Appreciation is an activity that
encourages and contributes to staff well being. Armstrong (2005) lend credence to
the above by stating that small surprises and tokens of appreciations speak
volumes in encouraging staff to perform their job better. Okafor (2003) asserted
that you can show appreciation everyday to people by telling your colleagues how
much you value them and their contribution. In college of education all the staff
are very important human resources as such they need welfare programmes which
serve as means of appreciating their contributions to the continued survival and
growth of the institution. However, Ogba and Igu (2009) observed that most
administrators do not deem it wise to appreciate staff who are performing
extremely well.
In the contribution of Obi (1997) any form of appreciation whether intrinsic
or extrinsic will motivate staff to put in their best. Armstrong (2006) noted that
success in achieving goals and rewards acts as positive incentives and reinforces
the successful behaviour which is repeated the next time a similar need emerges.
This implies that recognition and appreciation of staff through provision of
welfare programmes in return of the contribution of the staff concerned results in
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more efforts to improve performance. Armstrong added that staff wellbeing
includes individual services such as counseling on personal problems, health or
retirement benefits, sporting activities, and recreation classes. These activities
according to Nwanchukwu (2000) enhance staff moral for them to achieve good
performances. Onah (2008) asserted that rewards should have a close link with
performance appraisal reports.
Fig 4. Relationship between the major variables in schematic form
HUMAN RESOURCE MANAGEMENT PRACTICES
HUMAN RESOURCE MANAGEMENT PRACTICES
The above schema of human resource management practices lucidly reflects and
explains the various definitions of HRM practice especially as it concerns this
study. In any organization, staff recruitment takes place first before training and
development, discipline, promotion and provision of welfare services. All these
Training and
development of staff
Staff Welfare
Staff Discipline
Staff Promotion
Recruitment of staff
Effectiveness
& Efficiency
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lead to effectiveness and efficiency which result in achievement of organizational
goals.
Theoretical Framework
There are many theories which relate well to the study. These theories
include contributions from:
Scientific Management Theory
This theory was propounded by Fredrick Taylor (1856-1917). He believed
that the most effective way to manage organizations is for the administrators to
know exactly what is expected from the workers, and ensure that those things are
achieved by the workers in the best simple possible way. This implies that the
administrators of colleges of education, as a matter of fact, need to carefully
observe and monitor the behaviour and performance of workers in the institution
to ensure that they are doing what they are supposed to do at the right time. The
expectation of workers ought to be a major concern of the administrators as that
will ginger the workers to develop the sense of belonging and also feel that they
are important in the success of the organization they are working for.
Taylor and other pioneers conducted series of studies and investigations on
how to achieve maximum productivity. Each of the pioneers struggled to
contribute his/her ideas to the conditions of work to encourage productivity of
workers in an organization. Taylor’s scientific theory explained some of the
scientific functions that are vital to human resource provision in organizations. His
major concern was the achievement of efficiency of workers by maximizing their
output through the application of what he called principles of scientific
management. Taylor’s contributions to the field of management cannot be over-
emphasized because his scientific management strategies lead to improvement of
the processes and tasks performed by workers, thereby resulting in increase in
productivity. Taylor developed a comprehensive policy for the study of human
work, stressing the importance of such aspects as the need to analyze and
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investigate each separate element of tasks, the importance of selection and training
procedures, the role of proper communication and cooperation between the
management and the workers of an organization and the need for quality in the
divisions of labour and responsibility (Babalola and Atanda, 2006)
Taylor thus believed that managers must accept full responsibility for
planning, organizing and supervising work. The skill and experience of the better
workmen and craftsmen were to be analyzed and classified so that they might be
reduced to rules, laws and formulae. Therefore, once the best way to do a job had
been determined by trained observation, the worker should be selected
scientifically and instructed in the proper method. In this way, managers would
assume the duties for which they were better fitted than the workmen and the latter
would be free from responsibilities they were not fit to discharge. It was the
opinion of Taylor that every employee had two needs: high wages and the
opportunity for personal advancement. The worker was thus viewed and treated as
an individual ‘work horse’ in social isolation. It was a fundamental ternet that
managers should never deal with workers in groups (Babalola and Atanda, 2006).
Taylor proposed six management principles which were summarized by
Getzel, in Ukeje, Akabogu and Ndu (1992:78-79) as follows:
� Time-study principle – the central idea here is that any work to be done
need to be accurately measured by time, and that standard time is crucial
for all works. This means that any given work must be finished within a
stipulated period of time.
� Piece-rate principle – the amount of work done by the worker is relevant
in determining the amount of money to be earned. In other words, result is
the determinant factor of payment.
� Separation of planning from performance principle – the focus of this
principle is planning, which is considered to be the sole responsibility of
the administrators and not the workers: that time-study and other
production factors which are scientifically determined are necessary in
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planning. Standardized tools and facilities are needed in order to enhance
planning.
� Scientific method of work principle – this principle states that the
management is expected to identify the best way to perform any
organizations jobs, and train workers accordingly.
� Managerial control principle – the emphasis of this principle is on
training the management to acquire knowledge in scientific management
principles and as well be able to apply them accordingly.
� Functional management principle – This principle advocates the special
designing of industrial organizations to be free from strict military
principles and in the process, enhance coordination of activities among the
various specialists in the organization.
Theory of scientific management discussed in the forgoing section spelt out
a wide range of activities which could aid the workers in colleges of education to
put in their best. This indicates that the success of an organization depends solely
on the quality of the people who work for it. Effective human resource for
colleges of education includes all the tasks, duties and talents provided to assist
the personnel-related assignments like recruitment, selection, election, job
analysis, compensation, performance training, in service training and staff
development. Accordingly, Nduanya (1997) remarked that if an organization
views its present and future employees as resources rather than purchased
services, it has begun process of resources management.
For the effectiveness of colleges of education, the management organs
responsible for personnel management are expected to make adequate provision of
funds and material resources that are necessary in performing tasks which will
eventually lead to the accomplishment of goals of an organization.
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Modern Operational Management Theory
Henry Fayol (1841-1925) sought to systematize the whole of management.
Fayol believed that all industrial work could be divided into groups. Fayol
published a work in 1916 and positioned that management is an indispensable
element in the operation of an organization and that the principles of management
are universal. Thus he felt that managers stand a chance to benefit from his
practical managerial experience using the principles of planning , forecasting and
setting of appropriate structures of coordinating, controlling and leading. In
addition, a manager should have enough authority to perform his/her duties. Fayol
developed 14 principles of management in his theory. These are summarized as
follows:
- Division of work or specialization: That a manager is expected to give
an employee a specialized, separate activity to carry out.
- Authority and responsibility: that an employee’s responsibility have to
be commensurate with the authority given him/her to accomplish
assigned task.
- Discipline: This is an outward mark of respect in accordance with
formal or informal agreements between a firm and its employees.
- Unity of command: That no one suppose to have more than one boss to
avoid conflicting demands on him. One man and one superior.
- Unity of direction: That people engaged in the same activities need to be
assigned identical objectives. One head, one plan and one objective.
- Subordination of individual interests to the general interest: that every
worker in the organization must uphold first the organizational goals
before their personal goals
- Workers ought to be rewarded adequately to enhance their moral and “
Productivity- Pay” supposed to be fair to both the employee and the
firm
- Authority ought to be vested into a very few hands
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- The chain of authority ought to be clear and unbroken from top to the
bottom of the organization.
- There should be a place for everything and everything its place. For
example, the right person should be at the right place
- A manager need to be “firm but fair” and “ friendly but firm”
- Employees need to be given time to settle into their jobs, and this may
take a lengthy period in the case of a manager
- As human beings capable of imaginative thought, management ought to
trust the capabilities and capacities of their subordinates. Hence, within
the limits of authority and discipline, all levels of staff should be
encouraged to show initiative
- Managers suppose to observe esprit de corps’ since the spirit of morale
depends on harmony and unity among all organizational members
Teamwork should be encouraged among the staff
Deducting from Frayol’s principles of management and applying it to colleges, the
appraisal of the colleges of education highlights clearly that divisions of work
exist in colleges of education because there are different departments and
personnel assigned to handle the affairs of each department which are peculiar to
each other. The relevance of this theory to the current study stems from the fact
that administration is based on following a particular principle or guide. This
implies that this study relied on this in appraising the HRM in the colleges of
education.
Human Relations Theory
The central idea in this theory is that human factor is important in the
achievement of organizational goals. It is assumed that the achievement of
workers depends significantly on how best their needs and aspirations are taken
care of. People who have undertaken studies in human relations are many, but
Mary Packer Follett (1868-1933) is often regarded as the first great proponent of
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human relations theory. She was a social philosopher, and has interest in the
human problems faced in organizations. She concluded that lack of productivity
can only be reduced through cooperation among the workers in an organization.
To buttress her effort, she stressed that four organizational principles that center
on coordination are as follows:
• Coordination by direct contact with the people concerned. This implies that
workers in colleges of education are to be dealt with individually. If this is
done accordingly, it will foster the sense of belonging and inspire the
workers to ensure that they put in the best they could so as to achieve the
goals of the organization.
• Coordination in the early stages: This suggests that coordination in an
organization need not to be delayed. It is expected that educational
administrators in colleges of education need to organize all the programmes
of events in the school system in an orderly manner before the
commencement of another session.
• Coordination as the reciprocal relation of all the factors in a situation. In
other words, coordination in colleges of education require to involve an
agreement of all individuals. Here, it is expected that educational
administrators in colleges of education need to encourage collective
decision making which involves both the administrators and other staff. If
decision is taken collectively, it creates a sense of belonging and value in
all those involved; as such, they can all perform better since their interest is
represented. Agreement of all individuals in an organization has been
found to be very useful.
• Coordination as a continuing process. The implication is that educational
administrator in colleges of education have to always be coordinating
people, their works and other resources at all time. Coordination need not
to be regarded as a seasonal or temporary affair. If the above is carefully
66
and systematically observed in colleges of education a better result is
expected.
These four principles were considered in the appraisal of HRM in the
colleges of education.
Review of Empirical Studies
This section reviewed studies carried out in areas related to the present
study.
Studies Related to Appraisal
Solomon (2012) conducted a study on “Appraisal of adherence to Universal
Basic Education (UBE) Commission manual on management of Universal Basic
Education (UBE) in South Eastern States”. The purpose of the study was to
appraise adherence to Universal Basic Education (UBE) Commission manual on
management of universal Basic Education (UBE) in South-Eastern States of
Nigeria. Five research questions were postulated and five null hypotheses were
formulated and tested at the probability of 0.05 level of significance. Interview and
observation were also used. A 42 item structured questionnaire was developed and
used to elicit responses from the respondents. The population of the study was
5640 made up of 1440 staff of State Universal Basic Education Board (SUBEBS)
and 4200 Heads of Primary and Junior Secondary Schools (HPJSS). The study
was a descriptive research design survey. Questionnaire, observation and
interview were the instrument used for data collection. The data collected were
analysed using mean and standard deviation to answer the research questions. t-
test statistics was adopted for testing the hypotheses and percentages were used for
the observation.
It was found that: the Board adhered to the Universal Basic Education
(UBE) commission manual on financial management; provided staff training and
development; kept inventories of physical facilities and equipment in schools; and
67
organized regular pre-and post-supervisory meeting for supervisors of schools so
as to assist them know the strengths and weaknesses of the school system. The
study is related to the present study because both studies sought to find out the
adherence of organization to the approved guidelines. The two studies differ
because the study took place in primary and junior secondary schools and focused
on material resources. But the present study took place in colleges of education in
North-East Nigeria and focused on human resource management being the most
vital resource in all the organizations.
Similarly, in a study on appraisal of financial management practice of two
Enugu State-owned tertiary institutions by Ifeanyi in (2008). The main purpose of
the study was to find out the extent of adherence to the manual issued to them on
funds management by the Enugu State government. The researcher postulated five
research questions and five null hypotheses were formulated and tested for at 0.05
level of significance. Descriptive survey research design was adopted and no
sampling was done due to the smallness of the population of the study. 40-item
questionnaire was developed and administered to 92 administrative head and 110
accounting officers totaling 202. Mean scores and standard deviation were used to
answer the five research questions and t-test was used to test the five null
hypotheses. Questionnaire was the instrument used to collect data.
The findings revealed that in budget preparation, presentation and defence,
people who actually operate the educational programme have a large share in
budget proposal. The administrative heads, accounting officers and budget
committee members plan the budget based on the accounting manual while the
disbursement of funds were based on guidelines to various unit heads on monthly
basis.
The study is related to the present study because it is an appraisal of
financial resources management practices in tertiary institutions. The present study
is on appraisal of human resources management practices in colleges of education
which are tertiary institutions as well, and both studies sought to find out
68
adherence to the guidelines by the institutions. The two studies differ because the
study focused on financial resources while the present study focused on human
resources management practices. Both studies also differ in terms of scope,
population and the purpose.
Another study on appraisal of management practices of National
Examinations Council of Nigeria was carried out by Arumah (2010). The purpose
of the study was to find out the extent the management of National Examinations
Council (NECO) adhered to the provision of the manual in personnel,
examination, infrastructural facilities, finance and supervisory management. The
researcher postulated five research questions and formulated five null hypotheses
to guide the study. Descriptive survey research design was adopted for the study.
The population of the study consisted of 154 senior administrative staff and 44
heads of departments making a total of 198 respondents in all the 36 states of
Nigeria including NECO offices in Abuja and Minna. No sampling was carried
out due to the smallness of the population of the study. 50-items questionnaire was
used for data collection. Mean scores and standard deviation were used for the
analysis of the five research questions while t-test was used in testing the null
hypotheses at the 0.05 level of significance.
It was found out that NECO management adhered to the manual in
personnel management, examination management, instructional facilities
management, financial management and supervisory management. The similarity
of the study and the present study is that both studies appraised the management
practices of educational institutions or organizations with the aim to find out
whether or not these organizations adhere to the approved guidelines in their
management practices. The study differs from the present study because the study
sought to find out the extent National Examinations Council (NECO) management
adhered to the provision of the manual in personnel, examination, infrastructural
facilities, finance and supervisory management. But the present study sought to
find out the extent to which the colleges of education adhered to the approved
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guidelines in management of human resources excluding material and financial
resources.
Studies Related to Administration of Colleges of Education
Ikinako (2008) conducted a study on human resource management skills
required of technical college administrators in south-south Nigeria. The purpose
of the study was to determine the human resource management in the technical
colleges. Four research questions were developed and four null hypotheses were
formulated and tested at the probability of 0.05 level of significance. A 55-item
structured questionnaire was developed and used to elicit responses from the
respondents. Three experts were engaged to face validate the instrument. The four
areas of human resource management skills were tested for reliability with
Cronbach alpha (x), internal consistency of 0.89, 0.88, 0.91 and 0.88 while the
average reliability was 0.89. The population of the study was 238 respondents
made up of 54 technical college administrators and 184 technical teachers. The
study was a survey. The instrument used for the collection of data was a
questionnaire and the data collected were analysed using mean and standard
deviation to answer the research questions, and t-test statistics was adopted for
testing the hypotheses.
The findings reveal that administrators carry out strategic human resource
planning before selection process; specify recruiting and selection goals to ensure
the type and number of individuals to be employed; select the best qualified
candidate after test; orient new employees of their transition to the institution; and
ensure that employees know what to do and how to do it. It was also found out
that administrators design and carry out a training programme for jobs; develop
employees to have more knowledge to be more employable in the future; motivate
employees to maximize human efficiency in job performance in these
organizations; treat employees as human beings who deserve respect; praise
employees publicly and criticize them privately; fulfill the social responsibilities
70
of these institutions or organizations to the employees by improving their quality
of life; care for employees’ well-being; ensure that the working environment is
safe and healthy and avoid excess work-load and unrealistic time deadlines, which
put an employee under pressure and subsequent stress.
Ikinako’s study is related to this present study because the study focused on
the management of human resource by the educational administrators in technical
institutions with the aim of improving the quality of their services so as to enhance
the achievement of organizational goals. This study also focused on the
management of human resources with the aim of improving these practices.
However, the studies differ because Ikinako’s study focused on technical colleges
in the South-South states of Nigeria while this study involves both technical and
non technical colleges of education in the North-East Nigeria.
Another study was conducted by Ifeanyi (2006) on “challenges and coping
initiatives of provosts in the administration of colleges of education (Technical) in
Nigeria”. The purpose of the study was to identify the challenges and coping
initiatives of provosts in the administration of colleges of education in terms of
management of instructional programmes, personnel administration, student
administration, management of finance, physical resources management,
maintenance of school-community relationship as well as relationships with other
external bodies and management of time and stress arising from the administration
of these colleges. The study was a survey research design. The researcher
developed seven research questions and six null hypotheses were formulated and
tested at 0.05 level of significant. Three experts validated the instrument that
contains 101 questionnaire items in sections A-G. Spearman’s correlation
coefficient was used to determine the reliability of the instrument with values of
0.89, 0.87, 0.86, 0.85, 0.87 and 0.84 respectively. The population for the study
was 72. Mean and standard deviation were used to answer the research questions;
analysis of variance (ANOVA) was used to test the null hypotheses one and two
while the t-test statistic was used for testing hypotheses three, four, five and six.
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It was found out that the challenges arising from instructional programmes
include lack of seats, textbooks and instructional materials in addition to the
presence of obsolete textbooks and machines while provision of appropriate
facilities by involving non-governmental organizations and foreign agencies are
the coping initiatives needed in management of instructional programmes. It was
also found out that lack of skill by workers, non-involvement and non-motivation
of workers are the challenges of provosts in personnel administration in the
colleges while opportunities for in-service training of workers, motivation and
involvement of workers in matters affecting them are the coping initiatives.
Cultism, in adequate facilities, students’ unrest, accommodation problems and
examination malpractices pose challenges to the provosts in the area of students
administration. Inadequate fund poses the greatest challenge to the provosts in
management of finance while a check on bureaucratic process and accurate record
keeping are the coping initiatives that can be utilized. Procurement and
maintenance of machines and equipment are the challenges facing the provosts in
the management of physical resources in the colleges. Volume of work, physical
exercise and meeting with schedules are the challenges of provosts in
management of time and stress. While allotment of time to visitors, use of dairy,
delegation of duty, screening of visitors are the coping initiatives needed in the
management of time and stress.
Ifeanyi study is related to this present study in that it highlighted the
administrative practices of provosts in colleges of education. The present study
focused on human resource management practices in colleges of education. The
study differs from the present study because they have different purposes, scopes,
hypotheses and significance.
Anikwe (2008) carried out a study on “evaluation of financial management
practices of provosts of federal colleges of education in South-eastern states”. The
researcher used five research questions and formulated five null hypotheses to
72
guide the study. The target population was 86 staff, made up of 20 heads of
department, 5 provosts and 61 bursary staff of federal colleges of education.
The study found out that heads of department, provosts and bursary staff of
federal colleges of education in the south-eastern states adhered to the manual on
financial management practices. The study is related to the present study because
it is an appraisal of one of the functions of management in tertiary institutions, and
the aim was to find out whether or not the institutions adhered to the manual
provided on financial management. The present study is also an appraisal seeking
to find out adherence to the approved procedure in human resource management
practices of colleges of education. However, the two studies differ because the
present study focused on finding out the extent of human resource management
functions, excluding financial management practices of colleges of education.
Studies Related to Human Resource Management
Ogba (2011) conducted a study on human resource management in
secondary schools in Ebonyi State. The general purpose of the study was to
investigate management of human resources in public and private secondary
schools. The researcher formulated six research questions and four null hypotheses
to guide the study. The instrument used for the study was questionnaire. The
respondents expressed their opinions on the questionnaire items based on a
response mode of strongly agree, agree, disagree and strongly disagree.
The descriptive survey design was employed for the study. The population
for the study was 4, 210 comprising tutorial, non-tutorial staff and principals of
public and private secondary schools. Multi-stage sampling was adopted in order
to ensure precision and thoroughness in the sample selection. A total of 57 items
was generated for data collection. The validity of the instruments was established
by subjecting the draft instrument to face validation. The instruments for data
analyses were mean (x) scores, standard deviation and t-test.
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It was found out that principals used disciplinary measures in public and
private secondary schools to control staff as well as motivational techniques to
encourage staff in public and private secondary schools. Supervisions of
instruction in public and private secondary schools are very effective. Other
findings are that qualified teachers of instruction are recruited in public schools
while unqualified teachers abound in private secondary schools; principals
promote employee relation in public and private secondary schools; there are
training programmes for staff in public schools but none in private secondary
schools; and there is a significant difference in the mean ratings of respondent on
disciplinary measures used in urban and rural secondary schools. Also, there is
significant difference in the mean ratings of the responses of female and male
secondary school staff with respect to motivational techniques used in public and
private school. However, there is no significant difference in the mean ratings of
responses of experienced and inexperienced principals on the effectiveness of
supervision of instruction and in the mean ratings of responses of teachers from
public and private secondary schools on the recruitment of qualified teachers.
Ogba’s study is relevant to this study because it shows some variables that
are crucial in management of human resources both in public and private
secondary schools. Human resource managers in organizations may use the
knowledge of this finding to improve performance on the process of human
resource management practices in colleges of education. The present study differs
from Ogba’s study because of the purpose, research questions, and the scope of
the study.
Ome (2000) conducted a study on the management of human resources in
the Nigerian civil service. The purpose of the study was to find out why the
National Population Commission is performing creditably in a policy where it is
generally believed that the whole of the civil service is performing below
expectations. The researcher formulated four research questions and four null
hypotheses to guide the study. The instrument used for data collection was
74
questionnaire. The respondents expressed their opinions on the questionnaire
items based on two weighted response categories of Yes or No.
A survey research design was adopted for the study. The population for the
study was 2200 comprising both senior and junior staff of the Commission. The
probability sampling method of two techniques, that is, stratified random sampling
method and cluster sampling guidelines was used. A total of 40 structured
questionnaire items was generated for data collection. The validity of the
instruments was established by two methods namely, the content or face validity
and the use of external criteria to cross-check or compare the results of the
instruments and also by comparing the findings of one instrument with those of
others. The instruments for data analysis were content percentage analysis,
averages and totals. Deductions and inferences were used in analyzing the data
collected.
It was found out that there is enough decentralization to enable the majority
to contribute towards the success of the organization; the management always
takes issues of workers’ welfare seriously; management is rigid enough to
promote productivity and that the existing level of rigidity affects performance
positively; salaries and wages have little to do with productivity of workers. Even
though financial rewards contribute to the encouraging performance it is not the
principal variable that can explain the present level of performance. Other findings
are that when the working environment is very conducive the workers feel
enthusiastic, that provision of accommodation is paramount in the lives of Nigeria
workers; that man-power development by both on-the-job and out-of-the-job
training has improved their performance.
Ome’s study is related and relevant to this study because it shows the
variables that encourage workers to perform effectively in the organization, and
that, of course, will aid the management to improve on them since human resource
is the most crucial resource among all other resources. The present study differs
from Ome’s study due to the fact that it has a different purpose and significance.
75
Studies Related to Staff Recruitment
Okorie (2001) conducted a study on recruitment in the Nigerian public
service, the main objective of the study being to suggest ways through which a
sound and unchangeable recruitment system can be entrenched in the Voice of
Nigeria. The researcher formulated three null hypotheses to guide the study. The
study was a historic documentary type; and as such, the researcher relied heavily
on already published material on recruitment in Voice of Nigeria. In analyzing the
data, tables, figures, descriptive presentation and percentages were used.
It was found out that nepotism and favouritism were the root cause of the
dilution of the merit system of recruitment; that bribery and corruption was also
instrumental to the change in recruitment policy; that political compensation was
recognized as one of the factors militating against the use of absolute merit system
in recruitment exercises; and that the general economic and political condition of
the time has been identified as a factor responsible for the constant change in
recruitment policy. Okorie’s study above is related to the present study because
recruitment is one of the basic functions of human resource management. But the
above study differs from the present due to the fact that the latter focused on
human resource management in colleges of education bringing into play other
variables in human resource management that were not considered in the former
which focused on recruitment especially in Voice of Nigeria. Also, both studies
vary in purpose and scope.
Another study was conducted by Bakwo (2004) on recruitment process and
workers’ productivity in the Third-tier-level of government in Nigeria. The
purpose was to investigate the nature of recruitment processes and guidelines
adopted in the employment of the junior cadre staff in Dekina Local Government
Council of Kogi State. The researcher adopted survey research design, and a
questionnaire consisting of 20 items was the instrument used to collect data from
the respondents. Random sampling was adopted to select 100 junior staff for the
76
study. One research question and two hypotheses were raised and tested with
simple percentages and Chi-Square (X2) computation method respectively.
It was found out that influence based on personality/group and ethnic
origin of applicants play over-riding role in matters of staff recruitment in the
local government; that the adoption of non-objective criteria for staff recruitment
is responsible for low productivity.
Bakwo’s study is related to this study because staff recruitment precedes
any other aspect of staff welfare or development in any organization. However the
two studies differ because Bakwo’s study focused on local government and on
junior staff but this study involves both junior and senior staff in colleges of
education.
Studies Related to Staff Training and Development
Odo (2007) conducted a study on staff training and productivity in the
Nigerian civil service. The purpose of the study was to look into staff training.
Four research hypotheses were formulated to guide the study. There were no
research questions. The questionnaire was the major instrument used for data
collection. The respondents expressed their opinions based on the questionnaire
items. The questionnaire has three-weighted response categories. A survey
research design was adopted for the study. The population for the study was 274,
comprising different categories of staff in the ministry. There was no sampling
due to the fact that the population was small and as such was used for the study.
A total of 21 structured questionnaire items was generated for data
collection. The researcher presented data using simple frequency distribution
tables, and used percentage for the analysis of the data so presented. It was found
out that the objectives of staff training in the Nigerian civil service are promotion
and the improvement of performance and productivity of staff. However, it was
discovered that staff training contributes minimally to civil service productivity
in Nigeria.
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Odo’s study above is related to this study because training is one of those
functions performed by educational administrators in colleges of education in the
process of managing human resource being the key element in the success and
failure of any organization. But it also differs from this study because Odo’s
study focused on Nigerian civil servants generally using training as the key
factor in production of goods and services while this study focused on the extent
to which educational administrators in colleges of education are handling human
resource affairs in colleges of education.
Oboegbulem and Enyi (2010) studied staff development for improved
youth entrepreneurship education, having as their purpose the investigation of
staff development programme for improved youth entrepreneurship education.
The population of the study consisted of all the 27 supervisors and 23 education
officers in all the skills acquisition centres in the education zone of the study.
The instrument was 26-items researcher developed questionnaire which was
‘face-validated’ by two experts in Educational Administration and Planning.
Four research questions and two null hypotheses guided the study. A four-point
rating scale was adopted to elicit responses from the respondents. Mean and t-
test statistics were used for data analysis. A mean of 2.50 and above was adopted
as cut-off mark for the acceptance of the items. It was found out that staff
development improves the quantity and quality of youth entrepreneurship
education and that training enables staff to possess relevant skills for improved
youth entrepreneurship education. Also staff development reduces the cost of
waste and improves professional competence. The research also finds out that
lack of institutional management skills and abilities do not pose as a challenge to
staff development; it can be attributed to ill-equipped staff who are not oriented
toward youth entrepreneurship education. Therefore, the researcher recommends
that staff should possess relevant skills to assist in their re-training and re-
orientation toward quality education.
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The study is related to this study because staff development is one of the
crucial aspect of human resource management be it in public or private
organization. Development of staff is highly needed and very relevant especially
in colleges of education where lecturers need to be developed so as to be able to
effectively carry out the tedious job of teaching and research. On the other hand
the study differs with this study because the studies have different purposes. This
study focused on appraisal of human resource management practices in colleges
of education in North-East Nigeria while the other focused on skills acquisition
centres.
In a study conducted by Ukpere and Naris (2009) on the effectiveness of
current human resources code of student development training of the polytechnic
of Namibia in Southern African. The purpose of the study was to examine the
effectiveness of the human resources code: Staff development training of the
Polytechnics of Namibia with a view to making staff better so as to enhance better
productivity. Four research questions and four null hypotheses were formulated to
guide the study. The target population included 5011 staff members of
polytechnics of Namibia of which a sample size of 525 was selected using
probability random sampling. The researchers distributed a total of 230 close-
ended questionnaires online and some hard copies were also delivered. More than
22 members of staff were interviewed. All these questionnaires were for data
collection; therefore, scores and z-test were used for data analysis.
It was found that staff members of the polytechnics of Namibia and
permanent resident holders agreed that organization of training and development
activities with the purpose of enhancing staff competencies is the best option to
improve staff performance. Academics developer should assist academic staff with
teaching problems to develop their experience by providing well designed
workshops, as well as monitoring and orientation programmes. It was
recommended that staff training techniques such as workshops, orientation
seminars and conferences be organized to ensure that intended results are
79
accomplished. A balanced approach should be developed, namely to monitor and
enhance the future growth of the organization in terms of understanding the
underlying value, tradition, manual and unwritten behaviour in order to retain
staff. This is because replacing them can be costly and destructive to service
delivery.
The study is related to this present study in that it focused on the area of
professional growth and development based on the institution’s (i.e. the
polytechnics) approved procedure. Professional growth and development is one of
the functions of human resource management in colleges of education. However,
the above study differs from the present study because the places and the tertiary
institutions used in both studies are not the same.
Studies Related to Staff Discipline
In a study conducted by Onah (2008) on “Staff Control and Discipline in
the University System in Nigeria”, the objective of the study was to identify the
disciplinary methods/guidelines that exist in the Enugu State University of
Science and Technology (ESUT). The population of the study was 1750 staff
while the sample size was 300. The study was a survey design and the
questionnaire was the instrument used for data collection. The reliability of the
instrument was also tested using test retest technique. Four research questions and
four hypotheses were formulated to guide the study. The simple statistical
techniques of percentages and frequencies were used in the study.
It was found out that staff control and disciplinary guidelines exist in the
University of Science and Technology, Enugu State; leading by example is the
most suitable factor that assists in staff control and discipline; control and
discipline can best be maintained by the use of authority; and enforcing work rules
through the use of penalties, deprivations and sanctions are the best measures to
be taken to promote discipline. Onah’s study is related to this study because
discipline is the watchword in any enterprise geared toward achievement. Onah’s
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study seeks to identify methods/ guidelines of discipline that exist in the state
university and discipline is one of the variables in the human resource
management. But Onah’s study differs from the present study in terms of the area,
the method adopted and the purpose.
Idris, Okolo and Ejike (2006) carried out a study on “Reassessing the
Factor of Discipline in Nigeria’s Educational System”. The purpose of the study
was to discuss the need to have discipline in our educational system. The study
concluded with the remarks that discipline is the key to arresting the falling
standard of education; that stakeholders should play a major role towards restoring
discipline in schools in order to bring back a sense of decorum in the system; that
hardwork alone cannot lead to development and that discipline and success should
be bonder to foster development.
The study is related to this present study in that it focused on the discipline
in Nigeria’s educational system. Discipline of course is one of the factors in which
the present study seeks to find out the extent of its use by the human resource
mangers in colleges of education. However, the above study differs from the
present study because the guidelines followed are not the same and the objective
of the above study is to reassess discipline in Nigeria’s educational system as a
whole. But this study looks at the human resource management in colleges of
education in North-East Nigeria.
Studies Related to Staff Promotion
Chinedu (1995) did a study on “Problem of Using Performance Appraisal
in the Selection for Training and Promotion of Business Education Teachers in
Imo State Secondary Schools”. The purpose of the study was to ascertain the
problems working against the use of performance appraisal in the improvement
and promotion of business education teachers. The researcher formulated five
research questions and two hypotheses guided the study. The instrument used for
data collection was questionnaire. The respondents expressed their opinions on
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the questionnaire items as provided by the researcher. Percentages were used in
answering the research questions. The researcher adopted a survey research
design for the study. The population of the study is 301. The business education
teachers and their principals made up the population of the study. The random
sampling technique was used. A total of 27 questionnaire items was generated
for data collection. Experts in measurement and evaluation as well as in statistics
validated the instruments. The reliability of the instrument was ascertained by a
test re-test method. The correlation of the first and second scores when computed
yielded a result of 0.78 which was regarded as positive. The researcher utilized
percentages in answering the research questions and the Chi-square (x2) statistic
was used to analyze the hypotheses.
It was found out that the teachers like performance appraisal for the
promotion; there is lack of uniformity on the preservation and use of assessment
records of business education teachers; there is disparity on the bases or criteria
of appraisal of performance choice between principals and the teachers; there is a
protest when a teacher is poorly assessed for promotion; award of prizes is the
most favoured alternative way of rewarding good performance; and there is a
significant difference between the principals’ and their business education
teachers suggested solutions to the problems of performance appraisal usage in
training and promotion decisions. Among the solutions offered are that teachers
preparation and teaching of their courses should be the major focus of
performance appraisal, appraisal outcome should be discussed with the teachers.
Chinedu’s study is related and relevant to this study because it dealt with
issues of teachers’ training and promotion which are relevant in the human
resources management of any organization. However, the study differs with this
study because business education teachers in secondary schools are the major
focus of the study while this present study is on staff in colleges of education and
how they are being managed for the success of the organization. The
geographical study area also differs
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Archibong, Effiom, Omoike and Edet (2010) researched on academic staff
disposition to promotion criteria in Nigerian Universities. The study aimed at
determining academic staff satisfaction with promotion criteria and what, in their
view, should be included in the promotion criteria. The researchers used three (3)
research questions for the study, and also a sample size of 349 academic staff. The
research design adopted for the study was survey. The instrument used for data
collection was questionnaire, and descriptive statistics (percentages, mean and
standard deviation) were used for data analysis.
The study found out that: the majority of the academic staff were
dissatisfied with the promotion practices. Academic staff were satisfied with
promotion criteria that had to do with required number of publications but
dissatisfied with those related to computer literacy and international publication
requirements. An oral interview before promotion was advocated for inclusion
into the promotion criteria by academic staff and the study recommended evolving
a more holistic criterion for promotion of academic staff.
The study is related to the present study because it is on academic staff
promotion in universities, and promotion is one of the variables in which the
present study seeks to find out its practices in colleges of education. The study
deviated from the present study since the study was on universities located in
South-East Nigeria but the present study was on colleges of education in North-
East Nigeria.
Studies Related to Staff Welfare
Ugwunangwu (2001) conducted a study on staff welfare and productivity
in Nigerian local government system. The objective of the study was to establish
the relationship between workers’ satisfaction and welfare services. The study
was a research survey. The researcher formulated three hypotheses to guide the
study and interview was as well conducted. The population was 1020. The data
was collected through the use of interview and observation. The data collected
83
were analyzed and the facts derived from them were used in testing the research
hypotheses. It was found out that staff welfare service is a motivational
phenomenon in the work environment. And motivation is concerned with why
people do (or refrain from doing) things. Welfare services have played vital roles
in many organizations in determining effectiveness and efficiency. When
working condition is conducive to the needs of workers, high employee
productivity would be expected. Because welfare services are poor in Nigeria
local government system, there is urgent need for an improvement in the welfare
services scheme so as to attenuate low productivity level.
Ugwunangu’s study above relates to this study because it focused on the
welfare of staff which is also one of the variables in which the present study
seeks to find out its application to the staff in the colleges of education.
However, the studies are not the same because Ugwunangwu’s study is on local
government. In terms of population and procedure also both studies differ
Bola and Ojibara (2011) conducted a study on “Assessment of
Stakeholders’ Perceptions on the Provision and Management of Academic and
Welfare Services in Nigerian Colleges of Education”. The purpose of the study
was to find out the types of welfare and academic services provided and how these
services were effectively managed to have impact on students’ behaviour. Ten
(10) hypotheses were postulated to find out the significant differences in the
perceptions of the three categories of stakeholders. The descriptive survey method
was adopted for investigations, identification and collection of data. Population of
the study was four thousand, three hundred and fourteen (4314) which is made up
of 3,504 students, 720 service staff and 90 top management staff in the eighteen
(18) colleges of education in six geo-political zones in Nigeria. Random sampling
technique was used. The questionnaire was the major instrument vetted by experts
in Educational Administration and Planning. It was subjected to Pilot test in
Federal College of Education Okene and State College of Education Ilorin Kwara
State. The analysis of variance (ANOVA) and Duncan multiple range test
84
(DMRT) were used to test the hypotheses. It was found out that inadequate
provision of welfare and academic facilities and their management were assumed
by the Stakeholders as the factors militating against students’ behaviour in the
colleges of education.
The study is related to the present study because it is about provision and
management of academic and welfare services in Nigerian colleges of education.
Provision of staff welfare is one of the key variables in which the present study
intends to find out the extent to which it is provided in colleges of education.
However, the study differs from the present study because of the population,
objectives of the study and procedure adopted in conducting the study.
Summary of Literature Reviewed
This chapter covered conceptual framework, theoretical framework, and
empirical review. It began with the concept of human resource which is believed
to be the most vital, valuable and useful resource in any organization and must
be well managed for the organization to achieve its goals. Many of the studies
reviewed under conceptual framework highlighted human resource management
as a determining factor in the success of any organization. The review reveals
that the extent to which college administrators are able to manage their staff
determines to a large extent the productivity of the college. Human resource
management practices involve a set of functions and activities to be used in the
management of human resources in a fair, affirmative and efficient manner for
the benefit of the organization, the individual and society. Appraisal, which is
the ongoing process of evaluating and managing both the behaviour and the
outcomes in the workplace, was explained.
Human resources management functions are to recruit, train and develop,
discipline, promote and provide welfare of staff. Staff recruitment is explained
as the process of acquiring applicants who are available and qualified to fill the
vacant positions in an organization. Staff training as well as development is
85
defined as all the programmes designed for the continuing education of the
school personnel to add value to the quality of work to be performed. Staff
discipline is explained as the ability of employees to remain within the bounds of
the rules of conduct as defined by the organization. Staff promotion means
elevation or advancement of some one’s status as a result of having satisfied the
required conditions. And staff welfare emphasizes providing needs and
aspiration of the workers in an organization.
In theoretical framework, three theories of personnel management in an
organization were explained. These include Fredrick Taylor’s Scientific
management theory, Henry Fayol’s Modern Operational Management Theory
and Packer Follett’s Human Relation’s Theory. Taylor has been acknowledged
as the father of scientific management. The primary concern was to increase
productivity through greater efficiency in production and increase pay for
workers through the application of scientific method. The principle of the theory
emphasized using science, creating group harmony and cooperation, achieving
maximum output and developing workers. Fayol’s theory of modern operational
management sought to systematize the whole of management by dividing
industrial activities into six groups: technical, commercial, financial, security,
accounting and managerial. Follett’s human relations theory emphasizes
coordination as the basis of any organizational effectiveness and holds that
human being is important in the achievement of an organization’s goals. As a
result of that, human being should be properly taken care of and should be
allowed to contribute willingly through creating a sense of belonging in all the
workers.
The central idea in human relation theory is that human being is the most
important factor of production in every organization. It is assumed that the
achievement of workers in any organization (colleges of education inclusive)
depends significantly on how best their needs and aspirations are taken care of.
The staff in colleges of education therefore will perform their functions more
86
effectively if their needs are met. These theories are all relevant, the human
resource manager is expected to apply a theory or a combination of theories that
is appropriate to a given situation, the work, the employees and the environment
of work. Hence, a manager should be systematic in the application of
organizational theories.
The theoretical framework indicates that the major responsibility of the
college administrator is to set a standards and ensure that it enhances staff
commitment to effective and efficient performance. In the review of empirical
studies, the following areas were covered. They include: studies in appraisal,
studies in administration of colleges of education, human resources management,
recruitment of staff, training/development of staff, discipline of staff,
advancement/promotion of staff and staff welfare. The empirical studies
reviewed show differences of opinion on strategies to adopt for administrators to
be effective and efficient while performing their managerial functions as it
affects staff for attainment of educational goals.
The studies included the ones carried out by Solomon (2012), Ikinako
(2008), Anikwe (2008), Ogba (2011), Ome (2000). Solomon (2012) carried a
study on appraisal of adherence to Universal Basic Education (UBE) commission
manual on management of Universal Basic Education (UBE). The purpose of the
study was to appraise adherence to Universal Basic Education (UBE) Commission
Manual on Management of Universal Basic Education. Ikinako (2008) conducted
a study on human resource management skills required of technical college
administrators. The purpose was to determined the human resource management
in the technical colleges. Anikwe (2008) carried out a study on evaluation of
financial management practices of provosts of federal colleges of education.
Another study was carried out by Ogba (2011) in human resource management in
secondary schools.
Others are Ome’s study on the management of human resource in the
Nigerian civil service (2000); and Bakwo (2004) study on recruitment process and
workers’ productivity in the third-tier level of government. The purpose of
87
the latter was to investigate the recruitment process and guidelines adopted in the
employment of junior-cadre staff. Similar studies were also undertaken by
Arumah (2010), Okorie (2001), Odo (2007) Oboegbulem and Enyi (2010), Onah
(2008), Idris, Okolo and Ejike (2006) Chinedu (1995), Ugwunangwu (2001) and
Bola and Ojibara (2011). Having gone through these similar studies, this
researcher is convinced that no study has focused on appraisal of human resource
management practices in colleges of education in North-East Nigeria. In view of
this apparent gap in the available body of research information, this study was
carried out as it is hoped that the findings will make significant contributions to
the management of colleges of education in the North-East of Nigeria especially in
the areas of staff recruitment, staff training and development, staff discipline, staff
promotion and staff welfare services.
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CHAPTER THREE
RESEARCH METHOD
This chapter describes the method that was adopted in this study which
includes: research design, area of the study, population of the study, sample and
sampling techniques, instrument for data collection, validation of the instrument,
reliability of the instrument, method of data collection and method of data
analysis.
Design of the Study
The study adopted a descriptive survey design. A descriptive survey design
involves collection of data from a small sample of a large population to enable the
researcher to describe and interpret in a systematic manner the characteristic
features and facts about things that exist in the population without manipulation
(Abonyi, Okereke, Omebe & Anuigwo, 2006). Thus the descriptive survey design
was used because it was considered most appropriate, as it covers both the
qualitative and quantitative paradigms, which enabled the researcher to record,
examine, describe, analyze and interpret the data collected, without manipulation.
It was preferred because the study sample which is a representative of the entire
population permits inferences and generalization of findings and no variable was
manipulated.
Area of the Study
This study was carried out in colleges of education in North-East Nigeria.
North-East comprises: Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe states
respectively. The choice of North-East Nigeria is born out of the fact that it is
among the educationally disadvantaged states in Nigeria and staff of both federal
and state colleges of education may not have been adequately managed in line
with approved NCCE guidelines. This study will therefore reveal the true position
and possibly provide recipes on how best to manage the staff for maximum
88
89
productivity to achieve utmost performance in the NCE students. This will
eventually reduce the educational backwardness of North-East Nigeria.
Population of the Study
The target population of this study consisted of all the three federal colleges
of education and the seven state colleges of education in North-East Nigeria. The
total staff of the federal colleges of education used for the study was 2016
comprising 940 academic staff and 1076 non-academic staff while the number of
staff of the state colleges of education was 3198 comprising 1320 academic staff
and 1878 non academic staff, totaling 5,214. (Source; national commission for
colleges of education 2009/2010 academic session) (See Appendix F Page 197).
The choice of federal and state colleges of education staff was because as
practitioners, they are on the spot and are conversant with the daily activities of
the management and problems of the colleges and can provide useful information
for appraisal of human resource management practices in colleges of education in
North-East Nigeria.
Sample and Sampling Techniques
Stratified and purposive random sampling procedures were used to
constitute the number of research subjects of this study into strata namely,
academic and non-academic staff of federal and state colleges of education. Each
of the six states in the North-East, Adamawa, Bauchi, Borno, Gombe, Taraba and
Yobe represented a stratum. It was through this method that ten percent (10%) of
both academic and non academic staff of federal and state colleges of education in
each state was sampled. In other words, ten percent (10%) of the entire population
of the study was selected. This gave a total sample of 522 subjects made up of 202
staff of federal colleges and 320 staff of state colleges of education. The rationale
for selecting ten percent (10%) of the population is in line with Nwana cited in
Ogbonnaya (2004:17) who postulated that for sampling purposes “if the
90
population of a study is in a few hundred a 40% or more sample will do ; if many
hundreds a 20% sample will do; and if a few thousands, 10% sample will do; and
if several thousand, a 5% or less will do. Therefore, ten percent (10%) of both
categories of staff (federal and state colleges of education) were randomly selected
(See Appendix G Page 198).
Instrument for Data Collection
Two instruments were used for data collection. They are a researcher-
designed Questionnaire and Interview Schedule. The questionnaire entitled:
“Appraisal of Human Resource Management Practices for College of Education”
(AHRMPCOE) has two parts, “A” and “B”. Part “A” was designed to collect the
demographic data of the respondents including name of the institution, type of the
institution and status of the respondent. Part “B” comprised of 44 items generated
from NCCE (2010) guidelines and was arranged in five clusters. Cluster A
consisted of nine (9) items that sought information on procedures for staff
recruitment. Cluster B consisted of nine (9) items that deal with staff training and
development. Cluster C has ten (10) items which sought information on staff
discipline. Cluster D has nine (9) items which sought information on staff
promotion. And cluster E which has seven (7) items centered on staff welfare, in
line with research questions. The instrument was structured on a four point
response scale of Very High Extent (VHE); High Extent (HE); Low Extent (LE)
and Very low Extent (VLE) and weighted 4, 3, 2, & 1 respectively. (See Appendix
C Pages 156 – 160)
The Interview Schedule consists of five open ended questions in line with the
research questions taken from the five clusters. (See Appendix E Pages 169-196).
Validation of the Instrument
The questionnaire and the interview scheduled developed for the study
were subjected to face validation. The initial questions were given to the
91
supervisor who made some corrections and comments on the questions. After the
corrections, copies of the questionnaire and the interview schedule were given to
five experts, three in Educational management and two in Measurement and
Evaluation all from University of Nigeria, Nsukka. The experts were requested to
examine the instrument with respect to the suitability of the language and
adequacy of the items. The title, purpose of the study, research questions,
hypotheses and questionnaire items were given to each of the five validates for
their consideration and comments. Based on their input and corrections, the
questionnaire items were restructured and five items replaced resulting in the final
draft of the instruments. Also, some questions for interview schedule were
replaced and corrections with respect to the suitability of the language were made
resulting in the final draft of the instruments (See Appendix B Page 155)
Reliability of the Instrument
In order to ensure that the instruments were reliable, they were trial-tested
on eight (8) academic staff and twelve (12) non-academic staff in the College of
Education, Katsina-Ala, Benue State which is not part of the current study. This
gave a total of twenty (20) respondents. The generated data was used to compute
the internal consistency reliability of the instrument using Cronbach Alpha
Method. The computation yielded reliability coefficients values of 0.71, 0.67,
0.75, 0.94, and 0.93 respectively for the five (5) clusters, and a cumulative
coefficient of 0.94. (See appendix D Pages 161-168).
Method of Data Collection
The researcher and ten research assistants who were well instructed on
research instrument administration were involved in the administration of the
instruments. This means that the questionnaires were administered by the
researcher and the ten research assistants. In each college, the researcher involved
the services of one research assistant. Direct delivery technique was used. A total
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of 522 copies of the questionnaire were distributed and 494 were collected. The
researcher personally interviewed provosts or their representatives in each college
after the distribution of the questionnaire. In four colleges, the provosts were
interviewed; in three colleges, registrars were interviewed, and in the remaining
three, deputy provosts were interviewed because of the absent or commitments of
the provosts of some of these colleges. The registrars and the deputy provosts,
therefore, represented the provosts of these colleges.
Method of Data Analysis
The data were collected, collated, organized and analyzed. Mean scores and
standard deviation were used to answer the research questions. t-test was used to
test the null hypotheses at 0.05 level of significance. For the research questions,
the decision guideline was arrived using real limits of numbers as follow: 3.50 –
4.00 very high extent (VHE), 2.50 – 3.49 high extent (HE) 1.50 – 2.49 low extent
(LE) 0.00 – 1.49 very low extent (VLE). For the five null hypotheses the decision
guideline was: if the calculated t-value is greater than the t-critical value (1.96),
the null hypothesis was rejected on the other hand, if the calculated t-value is less
than the t-critical value (1.96), the null hypothesis was accepted.
93
CHAPTER FOUR:
RESULTS
The results of the study are presented in ten tables in accordance with the
research questions and hypotheses guiding the study. Research questions are
presented with the related null hypotheses. The interview responses are also
presented after each hypothesis in essay format. The major findings of the study
are also presented in this chapter.
Research Question 1
What is the extent to which staff recruitment practices in colleges of
education carried out by the colleges of education authorities are in line with the
NCCE approved guidelines?
93
94
Table 1: Mean scores and standard deviations of respondents on the extent to
which staff recruitment practices carried out by colleges of education authorities
are in line with NCCE guidelines.
S/N Items Federal Colleges of
Education n 202
State Colleges of
Education n 292
Total
FCE & SCE
n 494
X SD Dec. X SD Dec. X SD Dec.
1 Your college advertises
vacancies for staff
recruitment 2.57 1.07 HE 2.78 1.23 HE 2.69 1.17 HE
2 Your college builds a
pool of candidates for
recruitment through the
completed application
forms 2.76 1.21 HE 2.65 1.13 HE 2.69 1.16 HE
3 Your college recruits
possible candidates
through tests and
interviews 2.14 1.15 LE 2.56 1.14 HE 2.39 1.16 LE
4 Your college considers
age of candidates for
recruitment 2.75 1.16 HE 2.68 1.04 HE 2.71 1.09 HE
5 Your college considers
educational
qualification of
applicant for
recruitment 2.37 1.12 LE 2.38 1.20 LE 2.37 1.17 LE
6 Your college bases
recruitment on
candidates’ possession
of skills necessary for
the position 2.51 1.17 HE 2.53 1.06 HE 2.53 1.11 HE
7 Your college considers
personal qualities of
candidates in terms of
communicative ability
for recruitment 2.47 1.00 LE 2.53 1.11 HE 2.51 1.07 HE
8 Your college considers
the applicants’ integrity
for recruitment 2.64 1.22 HE 2.46 1.03 LE 2.54 1.12 HE
95
9 Short-listing of
applicants for
recruitment is done by
a committee of the
management headed by
the registrar and head
of department 2.54 1.30 HE 2.55 1.20 HE 2.55 1.14 HE
Grand mean 2.53 0.85 HE 2.57 0.79 HE 2.55 0.82 HE
Data presented on table 1 indicate the mean scores and standard deviations of
federal and state colleges of education staff in North-East Nigeria regarding the
extent to which staff recruitment practices are carried out in colleges of education
by the colleges authorities in line with NCCE guidelines. The data indicated that
the mean scores of the federal and state colleges of education staff in the North
East Nigeria for items 1, 2, 4, 6, 7, 8 and 9 are 2.69, 2.69, 2.71, 2.53, 2.51, 2.54
and 2.55 respectively and standard deviations of the items are 1.17, 1.16, 1.09,
1.11, 1.07, 1.12 and 1.24. These mean scores are above the decision point of 2.50;
hence they are to a high extent. The mean ratings of federal and state colleges of
education staff for items 3 and 5 are 2.39 and 2.37. The standard deviations of the
items being 1.16 and 1.17 respectively. These mean scores are below the decision
point of 2.50; hence, they are to a low extent (LE). The grand mean score is 2.55
and the standard deviation is .082 which is to a high extent (HE). This result
implies that colleges of education carried out staff recruitment practices in line
with the approved NCCE guideline to a high extent (HE).
In the federal colleges of education, the grand mean scores of all the items
is 2.53 and the standard deviation is 0.85 which is to a high extent (HE). This
implies that in federal colleges of education, staff recruitment is carried out by the
colleges of education authorities to a high extent in line with the approved NCCE
guidelines. In the state colleges of education, the grand mean scores of all the
items is 2.57 with the standard deviation of 0.79 which is to a high extent (HE).
This implies that staff recruitment is carried out to a high extent (HE) in line with
the NCCE approved guidelines.
96
Hypothesis One (H01):
There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff recruitment practices
carried out in the colleges of education by colleges of education authorities are in
line with the NCCE guidelines.
To test this hypothesis, a t-test analysis of the difference between the mean
scores was computed on item by item basis. The values obtained are shown in the
table below.
97
Table 2: Summary of t-test for hypothesis one (item by item)
S/No Questionnaire Item Federal
Colleges of
Education n
202
State
Colleges of
Education n
292
X SD X SD DF t-cal t-crit Dec.
1 Your college advertises
vacancies for staff
recruitment 2.57 1.07 2.78 1.23 492 1.97 1.96 S
2 Your college builds a
pool of candidates for
recruitment through the
completed application
forms 2.76 1.21 2.65 1.13 492 1.02 1.96 NS
3 Your college recruits
possible candidates
through tests and
interviews 2.14 1.15 2.56 1.14 492 3.96 1.96 S
4 Your college considers
age of candidates for
recruitment 2.75 1.16 2.68 1.04 492 .76 1.96 NS
5 Your college considers
educational
qualification of
applicant for
recruitment 2.37 1.12 2.38 1.20 492 .13 1.96 NS
6 Your college bases
recruitment on
candidates’ possession
of skills necessary for
the position 2.51 1.17 2.53 1.06 492 .22 1.96 NS
7 Your college considers
personal qualities of
candidates in terms of
communicative ability
for recruitment 2.47 1.00 2.53 1.11 492 .71 1.96 NS
8 Your college considers
the applicants’ integrity
for recruitment 2.64 1.22 2.46 1.04 492 1.78 1.96 NS
98
9 Short-listing of
applicants for
recruitment is done by
a committee of the
management headed by
the registrar and head
of department 2.54 1.30 2.55 1.20 492 .10 1.96 NS
t-test value 2.53 0.85 2.57 0.79 492 .56 1.96 NS
Data presented on table 2 indicate the calculated value of t for items 1 – 9.
The data reveal that the calculated t for items 1, and 2 (1.97 and 3.96) are greater
than the critical t or table value of t which is 1.96. This implies that federal and
state colleges of education staff differ significantly in their mean ratings of the
extent to which staff recruitment practices are carried out in the colleges of
education based on the NCCE guidelines as expressed by those items statements.
To this extent, the null hypothesis stands rejected, as there are significant
differences in the mean scores of the respondents. The data further reveal that the
calculated values for items 2, 4, 5, 6, 7, 8 and 9 are 1.02, .76, .13, .22, .71, 1.78
and .10 which are smaller than the critical t or table value of t (1.96). This implies
that no significant difference exists in the mean scores of the respondents on the
extent to which colleges of education carried out staff recruitment practices in line
with the approved NCCE guidelines. To this extent, the null hypothesis was
accepted. The t-test value for all the items was .56 less than t-critical value of 1.96.
This implies that there was no significant difference in the mean scores of the
respondents in federal and state colleges of education on the extent to which staff
recruitment practices are carried out in line with the approved NCCE guideline. To
this extent, therefore, the null hypothesis was accepted.
Interviews conducted during the course of the study show that all the
provosts or their representatives in the federal colleges of education agreed that
their colleges have the NCCE approved guidelines for human resource
management. They all also agreed that they normally follow the guidelines when
recruiting staff. They indicated that they have no other additional guidelines or
99
policies besides the approved guidelines by the National Commission for Colleges
of Education. However, all the provosts in the state colleges of education indicated
that besides the approved guidelines from NCCE, they also have additional
guidelines (policies) approved by the governing council or management of the
colleges guiding staff recruitment. The state colleges do adhere to the NCCE
guidelines for recruitment; but in some few cases, there exists political
interferences. These findings from interview are in line with the data collected
through the questionnaire which indicate compliance to a high extent in recruiting
staff in the colleges of education.
Research Question 2:
What is the extent to which staff training and development programmes,
implemented in the colleges of education by the colleges authorities are in line
with the NCCE guidelines?
100
Table 3: Mean scores and standard deviations of respondents on the extent to which staff
training and development practices are adhered by colleges’ authorities in
colleges of education in North-East Nigeria.
S/N Items Federal Colleges
of Education n
202
State Colleges of
Education n 292
Total
FCE & SCE
n 494
X SD Dec. X SD Dec. X SD Dec.
10 Your college provides
work study leave with
pay to staff with not
less than two years
working experience in
the college. 2.56 1.15 HE 2.73 1.20 HE 2.66 1.18 HE
11 Your college provides
training leave
appropriate to the
nature of the staff
work. 2.43 1.08 LE 2.62 1.06 HE 2.54 1.07 HE
12 Your college provides
study leave without
pay for staff that fall
under that category 2.47 1.20 LE 2.66 1.05 HE 2.58 1.12 HE
13 Your college allows
staff to benefit from
any relevant training
programme of the
institution. 2.53 1.14 HE 2.43 1.18 LE 2.47 1.16 LE
14 Your college normally
grants study leave to
staff for a period not
exceeding three years. 2.33 .99 LE 2.39 1.14 LE 2.36 1.08 LE
15 Your college grants
training leave to both
teaching and non-
teaching staff. 2.40 1.15 LE 2.41 1.17 LE 2.41 1.16 LE
16 Your college provides
study leave with pay to
confirmed staff who
have been with the
college for at least two
years. 2.48 1.18 LE 2.30 1.08 LE 2.37 1.12 LE
101
17 Your college pays
training allowances to
the appropriate staff. 2.39 1.16 LE 2.47 1.15 LE 2.43 1.16 LE
18 Your college allows
staff to study part-time
while reporting to
duty. 2.53 1.17 HE 2.43 1.17 LE 2.47 1.17 LE
Grand mean 2.46 .73 LE 2.49 .71 LE 2.48 0.72 LE
Data presented on table 3 show the mean scores of federal and state
colleges of education staff in North East, Nigeria regarding the extent to which
staff training and development programmes are implemented in the colleges of
education by the colleges authorities in line with the NCCE guidelines. The data
indicate that the mean scores of the federal and state colleges of education staff in
the North-East, Nigeria for items 10, 11 and 12 are 2.66, 2.54 and 2.58
respectively, with 1.18, 1.07 and 1.12 as standard deviations of the items
respectively. These mean scores are above the decision point of 2.50; therefore,
they are to a high extent (HE). Items 13, 14, 15, 16, 17 and 18 obtained the
following mean scores 2.47, 2.36, 2.41, 2.37, 2.43 and 2.47 respectively with 1.16,
1.08, 1.16, 1.12, 1.16, and 1.17 as standard deviations of the items respectively.
These items have mean scores below the decision point of 2.50; hence, they are to
a low extent (LE). The grand mean scores of the items 10, 11, 12, 13, 14, 15, 16,
17 and 18 is 2.48 and the standard deviation is 0.72 which is a low extent (LE).
Based on the decision rule, these results indicate that colleges of education in the
North-East Nigeria did not implement staff training and development programmes
in colleges in line with NCCE guidelines.
In the federal colleges of education, the grand mean scores of all the items
is 2.46 and the standard deviation of the items .73 which is to a low extent (LE).
This implies that in federal colleges of education staff training and development
are not implemented based on the NCCE approved guidelines. In the state colleges
102
of education, the grand mean scores of all the items is 2.49 and the standard
deviations .71 which indicate a low extent (LE). This implies that in state colleges
of education staff training and development practices are not implemented in line
with the approved NCCE guidelines.
Hypothesis Two (H02)
There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff training programmes,
implemented in the colleges of education by the colleges of education authorities
are in line with the NCCE guidelines.
To test this null hypothesis, a t-test analysis of the difference between the
mean scores was computed on item by item basis. The values obtained are shown
in the table below.
103
Table 4: Summary of t-test for hypothesis two (item by item)
S/No Questionnaire Item Federal
Colleges of
Education n
202
State
Colleges of
Education n
292
X SD X SD DF t-cal t-crit Dec.
10 Your college provides
work study leave with
pay to staff with not
less than two years
working experience in
the college. 2.56 1.15 2.73 1.20 492 1.61 1.96 NS
11 Your college provides
training leave
appropriate to the
nature of the staff
work. 2.43 1.08 2.62 1.06 492 1.89 1.96 NS
12 Your college provides
study leave without pay
for staff that fall under
that category 2.47 1.20 2.66 1.05 492 3.82 1.96 NS
13 Your college allows
staff to benefit from
any relevant training
programme of the
institution. 2.52 1.14 2.43 1.18 492 .81 1.96 NS
14 Your college normally
grants study leave to
staff for a period not
exceeding three years. 2.33 .99 2.39 1.14 492 .62 1.96 NS
15 Your college grants
training leave to both
teaching and non-
teaching staff. 2.40 1.15 2.41 1.17 492 .11 1.96 NS
16 Your college provides
study leave with pay to
confirmed staff who
have been with the
college for at least two
years. 2.48 1.18 2.30 1.08 492 1.77 1.96 NS
104
17 Your college pays
training allowances to
the appropriate staff. 2.39 1.16 2.47 1.15 492 .77 1.96 NS
18 Your college allows
staff to study part-time
while reporting to duty. 2.53 1.17 2.43 1.17 492 .95 1.96 NS
t-test value 2.49 .73 2.49 .71 492 .54 1.96 NS
Data presented on table 4 show the calculated value for items 11 – 18. The
data indicate that the calculated t for items 11, 12, 13, 14, 15, 16, 17 and 18 are
1.61, 1.89, 1.82, .81, .62, .11, 1.77, .77 and .95 which are all less than the table
value of t (1.96). This implies that federal and state colleges of education staff do
not differ significantly in their mean ratings on the extent to which staff training
programmes are implemented in colleges of education based on the NCCE
guidelines. To this extent, the null hypothesis of no significant difference was
accepted. The t-test value of all the items was .54 less than t-critical value of 1.96.
This implies that there was no significant difference in the mean scores of the
respondents in federal and state colleges of education on the extent to which staff
training programmes are implemented by the colleges of education in colleges of
education based on the NCCE guidelines. To this extent, therefore, the null
hypothesis was accepted.
Interviews conducted show that all the provosts or their representatives in
federal colleges agreed that their colleges encourage staff training and
development programmes. The staff were encouraged through pieces of advice
and reward system such as advancement and sponsorship for those who complied
by furthering their studies or attending conferences and workshops. In the state
colleges, a majority of the provosts or their representatives interviewed agree that
they encourage staff training and development programmes by creating awareness
to the staff on the benefit of doing that. State colleges also give opportunities to
staff for any relevant training programme within the institution. This was not in
105
line with the data collected through questionnaire which indicates compliance to a
low extent as regards staff training and development in colleges of education.
Research Question 3
What is the extent to which staff disciplinary practices adhered to in the
colleges of education by colleges of education authorities are in line with the laid
down NCCE guidelines?
106
Table 5: Mean scores and standard deviations of respondents on the extent to
which colleges of education authorities adhere to NCC guidelines on staff
disciplinary practices in COE in North-East Nigeria.
S/N Item Federal Colleges of
Education n 202
State Colleges of
Education n 292
Total
FCE & SCE
n 494
X SD Dec. X SD Dec. X SD Dec.
19 Your college
disciplines staff who
absent themselves
form work without
permission 2.30 1.14 LE 2.54 1.24 HE 2.44 1.20 LE
20 Your college
disciplines staff who
do not perform duties
assigned to them. 2.50 1.13 HE 2.52 1.15 HE 2.51 1.14 HE 21 Your college
disciplines staff who
are drunk in their
places of work. 2.21 1.12 LE 2.51 1.13 HE 2.39 1.13 LE
22 Your college
disciplines staff who
falsified records. 1.90 1.10 LE 2.40 1.12 LE 2.19 1.14 LE
23 Your college
disciplines corrupt
staff. 2.35 1.18 LE 2.44 1.17 LE 2.40 1.17 LE
24 Your college
disciplines staff who
embark on action
prejudicial to the
security of the state. 2.50 1.22 HE 2.46 1.18 LE 2.48 1.19 LE
25 Your college
disciplines staff who
suppress records. 2.33 1.13 LE 2.38 1.13 LE 2.36 1.13 LE 26 Your college
disciplines staff who
withhold files. 2.24 1.21 LE 2.40 1.14 LE 2.34 1.17 LE 27 Your college
disciplines staff who
are convicted on
criminal charges. 2.41 1.28 LE 2.43 1.18 LE 2.42 1.22 LE
107
28 Your college
disciplines staff who
engage in stealing. 2.32 1.26 LE 2.41 1.26 LE 2.37 1.26 LE
LE Grand mean 2.31 .81 LE 2.45 .86 LE 2.39 0.84
Data presented on table 5 indicate mean scores of federal and state colleges
of education staff in North East, Nigeria regarding extent to which staff
disciplinary practices are adhered to in the colleges of education by the colleges of
education authorities in line with laid down NCCE guidelines. The data show that
the mean scores of the federal and state colleges of education staff in the North-
East, Nigeria for item 20 is 2.51 and the standard deviation of the item 1.14. This
item obtained mean scores above the decision point of 2.50; hence, it is considered
to be on a high extent (HE), while items 19, 21, 22, 23, 24, 25, 26, 27 and 28
obtained the following mean scores 2.44, 2.39, 2.19, 2.40, 2.48, 2.36, 2.34, 2.42
and 2.37 respectively with 1.20, 1.13, 1.14, 1.17, 1.19, 1.13, 1.17 and 1.26 as their
respective standard deviation. These items obtained mean scores below the
decision point of 2.50, hence, they are to a low extent (LE). The grand mean
scores of items 19, 20, 31, 22, 23, 24, 25, 26, 27 and 28 is 2.39 which is to a low
extent (LE). This result implies that colleges of education did not adhere to staff
disciplinary in line with the laid down NCCE guidelines.
In the federal colleges of education, the grand mean score of all the items is
2.31 and a standard deviation of .81 which indicates to a low extent (LE). This
implies that in the federal colleges of education staff disciplinary practices are
adhered to very poorly in line with the approved NCCE guidelines. In the state
colleges of education, the grand mean score of all the items is 2.45 and standard
deviation of .86 which is to a low extent (LE). This implies that in state colleges of
education staff disciplinary practices are weakly adhered to by the colleges in line
with the approved NCCE guidelines.
108
Hypothesis Three (H03)
There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff disciplinary practices
adhered to in colleges of education by colleges of education authorities are in line
with the NCCE guidelines.
To test this hypothesis t-test analysis of the difference between the mean
scores was computed on item by item basis. The values obtained are shown in the
table below.
109
Table 6: Summary of t-test for hypothesis three (item by item)
S/No Questionnaire Items Federal
Colleges of
Education n
202
State
Colleges of
Education n
292
X SD X SD DF t-cal t-crit Dec.
19 Your college
disciplines staff who
absent themselves from
work without
permission 2.30 1.14 2.54 1.24 492 2.19 1.96 S
20 Your college
disciplines staff who do
not perform duties
assigned to them. 2.50 1.13 2.52 1.15 492 .21 1.96 NS
21 Your college
disciplines staff who
are drunk in their
places of work. 2.21 1.12 2.51 1.13 492 2.87 1.96 S
22 Your college
disciplines staff who
falsified records. 1.90 1.10 2.40 1.12 492 4.89 1.96 S
23 Your college
disciplines corrupt
staff. 2.35 1.18 2.44 1.17 492 .79 1.96 NS
24 Your college
disciplines staff who
embark on action
prejudicial to the
security of the state. 2.50 1.22 2.46 1.18 492 .38 1.96 NS
25 Your college
disciplines staff who
suppress records. 2.33 1.3 2.38 1.13 492 .48 1.96 NS
26 Your college
disciplines staff who
withhold files. 2.24 1.21 2.40 1.14 492 1.45 1.96 NS
110
27 Your college
disciplines staff who
are convicted on
criminal charges. 2.47 1.28 2.43 1.18 492 .12 1.96 NS
28 Your college
disciplines staff who
engage in stealing. 2.32 1.26 2.41 1.26 492 .76 1.96 NS
t-test value 2.31 .81 2.45 .86 492 1.83 1.96 NS
Data presented on table 6 show the calculated value for items 19 – 28. The
data indicate that the calculated t for items 19, 21 and 22 are 2.19, 2.87 and 4.89
which are all greater than the table value of t (1.96). This implies that federal and
state colleges of education staff differ significantly in their mean scores on the
extent to which staff disciplinary practices are adhered to in colleges of education
based on the NCCE guidelines. To this extent, the null hypothesis of no significant
difference was rejected, as there were significant differences in the mean scores of
the respondents. The data further revealed that the calculated value for items 20,
23, 24, 25, 26, 27 and 28 are .21, .79, .38, .48, 1.45, .12 and .76 are smaller than
the critical t or table value of t (1.96). This implies no significant difference in the
mean scores of the respondents on the extent to which staff disciplinary practices
are adhered to by the colleges of education in colleges of education based on the
NCCE guidelines. Hence the null hypothesis was accepted. The t-test value for all
the items was .54 less than t-critical value of 1.96. This implies that there was no
significant difference in the mean scores of the respondents in federal and state
colleges of education on the extent to which staff disciplinary practices are
adhered to by the colleges of education in colleges of education based on the
NCCE guideline; hence, the null hypothesis was accepted.
During the interview, all the provosts or their representatives of federal
colleges agreed on not strictly following the approved guideline on staff discipline
because of political interest. In some cases influential individuals interfere with the
approved guidelines. Most of the provosts or their representatives interviewed
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indicated that the strength of staff discipline lies on the approved guidelines and
the weakness is the interference of influential individual and some politicians. All
the provosts or the representatives interviewed acknowledged that they do adhere
to the guidelines on staff discipline under normal circumstances. They indicated
that the strength of staff discipline lies on the policy document and the weakness is
the interference of influential politicians. The findings from interview converged
with the data collected through questionnaire which indicate compliance to a low
extent as regards staff disciplinary practices in the colleges of education.
Research Question 4
What is the extent to which staff promotions practices implemented in the
colleges of education by colleges of education authorities are in line with the
NCCE guidelines?
112
Table 7: Mean scores and standard deviations of respondents on the extent to which
colleges of education authorities adhere to NCCE guidelines on Promotion
Practices in COE in North East Nigeria
S/N Items Federal Colleges
of Education n
202
State Colleges of
Education n 292
Total
FCE & SCE
n 494
X SD Dec. X SD Dec. X SD Dec.
29 Your college considers
number of years staff
spent in a post for
promotion. 2.54 1.31 HE 2.52 1.24 HE 2.53 1.27 HE
30 Your college considers
evidence of effective
teaching as one of the
criteria for promotion of
academic staff 2.45 1.16 LE 2.51 1.28 HE 2.48 1.23 LE
31 Your college considers
qualifications of staff for
promotion. 2.47 1.32 LE 2.62 1.32 HE 2.56 1.32 HE
32 Your college considers
ability to take additional
responsibilities as one of
the criteria for promotion
of non-academic staff. 2.42 1.05 LE 2.61 1.03 HE 2.53 1.04 HE
33 Your college considers
evidence of scholarly
research publication in
learned journals in
candidates’ field for
academic staff promotion 2.49 1.23 LE 2.62 1.14 HE 2.57 1.18 HE
34 Your college considers
evidence of effective
services to the college,
department and the
community for promotion
of staff. 2.63 1.23 HE 2.45 1.04 LE 2.53 1.12 HE
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35 Your college considers
evidence of good
character, loyalty to the
institution and personal
integrity for staff
promotion. 2.31 1.02 LE 2.52 1.10 HE 2.44 1.07 LE
36
Your college considers
performance effectiveness
for promotion of non-
academic staff. 2.07 1.06 LE 2.53 1.07 HE 2.34 1.09 LE
37 Your college considers
special aptitudes as one of
the criteria for promotion
of non academic staff.
2.76
1.19
HE
2.60
1.16
HE 2.67 1.17 HE
Grand mean 2.47 .92 LE 2.55 .83 HE 2.52 0.87 HE
Data presented on table 7 show the mean scores of staff in federal and state
colleges of education in North East, Nigeria regarding the extent to which staff
promotion practices are implemented in the colleges of education based on the
NCCE guidelines. The data indicated that the mean scores of both the federal and
state colleges of education staff in the North East, Nigeria for items 29, 31, 32, 33,
34 and 37 are 2.53, 2.56, 2.53, 2.57, 2.53 and 2.67 respectively, with 1.27, 1.32,
1.04, 1.18, 1.12 and 1.17 as their standard deviation respectively. These items
obtained mean scores above the decision point of 2.50; therefore, they were to a
high extent (HE), while items 30, 35 and 36 obtained mean scores of 2.48, 2.44
and 2.34 respectively, with 1.23, 1.07 and 1.09 as their standard deviation
respectively. These items obtained mean scores below the decision point of 2.50,
hence were to a low extent (LE). The grand means scores of all the items was 2.52
and the standard deviation was 0.87, therefore, was to a high extent (HE), and
implies that colleges of education in North-East Nigeria implemented staff
promotion to a high extent based on the NCCE guidelines. In the federal colleges
of education, the grand mean score was 2.47 and the standard deviation was .92,
which is to a low extent (LE). This implies that federal colleges of education in
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North-East, Nigeria did not implement staff promotion based on the NCCE
guidelines. State colleges of education on the other hand obtained the grand mean
score of 2.55 and the standard deviation of .83, which is to a high extent (HE).
This implies that implementation of staff promotion was carried out to a high
extent based on the NCCE guidelines.
Hypothesis Four (H04)
There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff promotions practices
implemented in the colleges of education by the colleges of education authorities
are in line with the NCCE guidelines.
To test this null hypothesis, a t-test analysis of the difference between the
mean scores was computed on item by item basis. The values obtained are shown
in the table below.
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Table 8: Summary of t-test for hypothesis four (item by item)
S/No Questionnaire Items Federal
Colleges of
Education n
202
State
Colleges of
Education
n 292
X SD X SD DF t-cal t-crit Dec.
29 Your college considers
number of years staff
spent in a post for
promotion. 2.54 1.31 2.52 1.24 492 .21 1.96 NS
30 Your college considers
evidence of effective
teaching as one of the
criteria for promotion
of academic staff 2.45 1.16 2.51 1.28 492 .53 1.96 NS
31 Your college considers
qualifications of staff
for promotion. 2.47 1.32 2.62 1.32 492 1.26 1.96 NS
32 Your college considers
ability to take
additional
responsibilities as one
of the criteria for
promotion of non-
academic staff. 2.42 1.05 2.61 1.03 492 1.97 1.96 S
33 Your college considers
evidence of scholarly
research publication in
learned journals in
candidates’ field for
academic staff
promotion 2.49 1.23 2.62 1.14 492 1.23 1.96 NS
34 Your college considers
evidence of effective
services to the college,
department and the
community for
promotion of staff. 2.63 1.23 2.45 1.04 492 1.75 1.96 NS
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35 Your college considers
evidence of good
character, loyalty to the
institution and personal
integrity for staff
promotion. 2.31 1.02 2.52 1.10 492 2.20 1.96 S
36 Your college considers
performance
effectiveness for
promotion of non
academic staff. 2.07 1.06 2.53 1.07 492 4.70 1.96 S
37 Your college considers
special aptitudes as one
of the criteria for
promotion of non
academic staff. 2.76 1.19 2.60 1.16 492 1.47 1.96 NS
t-test value 2.47 .92 2.55 .83 492 1.16 1.96 NS
Data presented on table 8 show the calculated value for items 29 – 37. The
data indicate that the calculated t for items 29, 30, 31, 33, 34 and 37 are .21, 53,
1.26, 1.23, 1.76 and 1.47 which are all less than the table value of t (1.96). This
implies that federal and state colleges of education staff differ significantly in their
mean ratings on the extent to which colleges of education authorities implement
promotion in colleges of education based on the NCCE guidelines. Hence, the null
hypothesis of no significant difference was rejected. The data further indicated that
the calculated t-value for items 32, 35 and 36 are 1.97, 2.20 and 4.70 which are all
greater than the table value of t (1.96). This implies that federal and state colleges
of education staff did not differ significantly in their mean scores on the extent to
which colleges of education authorities implement promotions in the colleges of
education based on the NCCE guidelines. To this extent, the null hypothesis of no
significant difference was accepted. The t-test value of all the items was 1.16 less
than t-critical value of 1.96. This implies that there was no significant difference in
the mean scores of the respondents in federal and state colleges of education on
the extent to which promotion are implemented by the colleges of education in
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colleges of education based on the NCCE guidelines. Hence, the null hypothesis
was accepted.
Interviews conducted show that all the provosts or their representatives in
the federal colleges of education accepted that their colleges adhere to the laid
down guidelines on staff promotion. However they advocated for more funding
to enable them to continue. At the state level, most of the provosts or their
representatives interviewed indicated adherence to the NCCE guidelines on
promotion though there are problems such as lack of sufficient funds. They
suggested that government should improve the funding of the colleges. The
findings from the interviews agree with the data collected through the
questionnaire which indicate compliance to a high extent in staff promotion in
colleges of education
Research Question 5
What is the extent to which the provision of staff welfare services adhered
to by the colleges of education authorities are in line with the NCCE guidelines in
North East Nigeria?
118
Table 9: Mean scores and standard deviations of staff on the extent to which
colleges of education authorities adhere to NCCE guidelines on staff
welfare services in colleges of education in North-East Nigeria
S/N Item Federal Colleges
of Education n
202
State Colleges of
Education n 292
Total
FCE & SCE
n 494
X SD Dec. X SD Dec. X SD Dec.
38 Your college pays
responsibility
allowance as welfare
to staff 2.76 1.23 HE 2.77 1.17 HE 2.76 1.19 HE 39 Your college pays
retirement benefit of
staff. 2.43 1.14 LE 2.52 1.20 HE 2.48 1.18 LE
40 Your college pays
medical services for
staff. 2.10 1.13 LE 2.61 1.09 HE 2.40 1.13 LE
41 Your college pays
housing allowance to
staff. 2.17 1.06 LE 2.60 1.08 HE 2.42 1.09 LE 42 Your college pays
book allowance to
deserving staff. 2.81 1.16 HE 2.72 1.09 HE 2.76 1.12 HE 43 Your college pays
transportation
allowance to the staff. 2.30 1.04 LE 2.66 1.12 HE 2.51 1.10 HE
44 Your college pays
death benefits to
deceased staff 2.05 1.14 LE 2.44 1.17 LE 2.28 1.17 LE
Grand mean 2.37 .79 LE 2.62 .77 HE 2.52 0.79 HE
Data presented on table 9 indicate the mean scores of federal and state
colleges of education in North East, Nigeria regarding the compliance with NCCE
guidelines on the extent to which staff welfare services are provided. The data
indicated that the mean scores of the federal and state colleges of education in the
North-East, Nigeria for items 38, 42 and 43 are 2.76, 2.76 and 2.51 respectively
with 1.19, 1.12 and 1.10 as their respective standard deviation. These items
obtained mean scores above the decision point of 2.50, hence, they were to a high
extent (HE). Items 39, 40, 41 and 44 obtained mean scores of 2.48, 2.40, 2.42 and
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2.28 respectively with standard deviations of 1.18, 1.13, 1.09 and 1.17
respectively. These items obtained mean scores below the decision point of 2.50;
and therefore, they were to a low extent (LE). The grand mean scores of items 38,
39, 40, 41, 42, 43, and 44 was 2.52 which is to a high extent (HE). This implies
that colleges of education complied with NCCE guidelines on provision of staff
welfare services to a high extent (HE). Federal colleges obtained a grand mean
score of 2.37 for all the items with a standard deviation of .79 which is to a low
extent (LE). This implies that federal colleges did not comply with NCCE
guidelines on the provision of staff welfare services. On the other hand, state
colleges of education in the North-East obtained a grand mean score of 2.62 for all
the items and a standard deviation of .77 which is to a high extent (HE). This
implies that state colleges of education complied with the NCCE guidelines on the
provision of staff welfare services.
Hypothesis Five (H05)
There is no significant difference between the mean ratings of federal and
state colleges of education staff on the extent to which staff welfare services
provided in the colleges of education by the colleges of education authorities are
in line with NCCE guidelines.
To test this hypothesis a t-test analysis of the difference between the mean
scores was computed on item by item basis. The values obtained are shown in the
table below.
120
Table 10: Summary of t-test for hypothesis five (item by item)
S/No Questionnaire Items Federal
Colleges of
Education n
202
State
Colleges of
Education
n 292
X SD X SD DF t-cal t-
crit
Dec.
38 Your college pays
responsibility allowance
as welfare to staff 2.76 1.23 2.77 1.17 492 .11 1.96 NS
39 Your college pays
retirement benefit of
staff. 2.43 1.14 2.52 1.21 492 .78 1.96 NS
40 Your college pays
medical services for staff. 2.10 1.13 2.61 1.09 492 5.05 1.96 S
41 Your college pays
housing allowance to
staff. 2.17 1.06 2.60 1.08 492 4.33 1.96 S
42 Your college pays book
allowance to deserving
staff. 2.81 1.16 2.72 1.09 492 .95 1.96 NS
43 Your college pays
transportation allowance
to staff. 2.30 1.04 2.66 1.12 492 3.60 1.96 S
44 Your college pays death
benefits to deceased staff 2.05 1.14 2.44 1.17 492 3.64 1.96 S
t-test value 2.37 .79 2.62 .77 492 1.16 1.96 S
Data presented on table 10 show the calculated value for items 38 – 44. The
data indicate that the calculated t for items 38, 39 and 42 are 11, 78 and .95 which
are all less than the table value of t (1.96). This implies that both federal and state
colleges of education staff differ significantly in their mean scores on the extent to
which welfare services are provided in line with the NCCE guidelines in the
colleges of education. The data further showed that the calculated value for items
40, 41, 43 and 44 are 5.05, 4.33, 3.60 and 3.64 which all are greater than the
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critical t or table value of t which is 1.96. This indicates that federal and state
colleges of education staff differ significantly in their mean scores of the extent to
which colleges of education provided welfare services in line with NCCE
guidelines. To this extent, the null hypothesis was rejected, as there were
significant differences in the mean scores of the respondents. The t-test value for
all the items was 3.37 greater than t-critical value (1.96). This implies that there
was a significant difference in the mean scores of the respondents in federal and
state colleges of education on the extent to which welfare services are provided
based on NCCE guidelines. To this extent, the null hypothesis was rejected.
Interviews conducted in the federal colleges of education during the course
of the study indicated that most of the provosts or their representative admitted
that their colleges did not adhere to the approved NCCE guidelines in the
provision of welfare services due to insufficient funds. They added that staff were
not satisfied with the college welfare services. They attributed the problem to lack
of sufficient funds. They further indicated that the major challenges facing them in
human resource management in their colleges were insufficient funds and
interferences from influential individuals in society. At the state colleges of
education most of the provosts or their representatives agreed that their colleges
provide staff welfare services in line with the NCCE guidelines. However they
noted that the colleges needed more funds to improve on their human resource
management. The findings from interviews were in line with data collected
through questionnaire which indicate compliance to a high extent regarding
provision of staff welfare services in the colleges of education.
Summary of Findings
The results of this study are summarized as follows: The colleges of education in
North-East Nigeria adhered to the NCCE guidelines on:
• Staff recruitment practices to a High Extent.
• Staff training and development practices to a Low Extent
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• Staff disciplinary practices to a Low Extent.
• Staff promotion practices to a High Extent.
• Staff welfare services to a High Extent.
• There was no significant difference between the mean scores of federal
and state colleges of education staff on the extent to which the NCCE
guidelines on staff recruitment practices were adhered to.
• There was no significant difference between the mean scores of federal
and state colleges of education staff on the extent to which the NCCE
guidelines on staff training programmes were complied with in the
colleges.
• There was no significant difference between the mean scores of federal
and state colleges of education staff on the extent to which the NCCE
guidelines on staff disciplinary practices were adhered to.
• There was no significant difference between the mean scores of federal
and state colleges of education staff on the extent to which NCCE
guidelines on promotion were complied with in the colleges.
• There was a significant difference between the mean scores of federal
and state colleges of education staff on the extent to which the NCCE
guidelines on staff welfare services were adhered to in the colleges.
• Summarily, colleges of education in North-East Nigeria adhere to the
NCCE guidelines to a high extent in their human resource management.
Further findings were that:
• Both federal and state colleges of education complied with the NCCE
guidelines on staff recruitment practices to a high extent.
• Both federal and state colleges of education adhered to the NCCE
guidelines on staff training and development to a low extent.
123
• Both federal and state colleges of education adhered to the NCCE
guidelines on staff discipline to a low extent.
• Federal colleges of education adhered to the NCCE guidelines on staff
promotion to a low extent while state colleges complied with the
guidelines to a high extent.
• Federal colleges of education adhered to the NCCE guidelines on staff
welfare to a low extent while state colleges complied with the guidelines
to a high extent.
• Summarily, federal colleges of education adhered to NCCE guidelines
on human resource management to a low extent while state colleges of
education showed adherence to a high extent.
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CHAPTER FIVE
DISCUSSIONS, CONCLUSIONS, IMPLICATIONS,
RECOMMENDATIONS AND SUMMARY
This chapter presents the discussions, conclusions, implications,
recommendations and summary of the findings.
Discussions
Discussions of the findings of the study are presented in sections according to the
purpose of the study which were reflected in the research questions and the
hypotheses as stated in chapter one.
Extent of staff recruitment practices in Colleges of Education
The finding of this study indicated that staff recruitment was carried out in
the colleges of education at a high extent in line with the approved NCCE
guideline. This is because the colleges advertised vacancies for staff recruitment;
built a pool of candidates for recruitment through the completed application forms,
considered age of candidates for recruitment, based recruitment on candidates’
possession of skills necessary for the position, and as well considered personal
qualities of candidates in terms of communicative ability for recruitment. Also,
they considered the applicants’ integrity, and the short-listing of the applicants for
recruitment was done by a committee of the management headed by the registrar
or head of the concerned department. This finding diverged from the earlier work
of Bakwo (2004) who found out that powerful individuals/groups and ethnic
origins of applicants play overriding role in staff recruitment practices. In the same
vein, Okorie (2001) had earlier found that staff recruitment based on merit system
had been jettisoned so that party supporters or those in politics would be
compensated.
However, this finding converged with Onah (2008) who found that if
organizations are able to find and employ staff who consistently fulfill their roles
124
125
and are capable of taking on increased responsibilities, they are immeasurably
better placed to deal with the opportunities and threats arising from their operating
environment. Similarly, Adeyemi (2009) stated that recruitment is the set of
activities an organization uses to attract suitable candidates needed to fill a
vacancy. In line with this Uche (2009) acknowledged that recruitment includes all
the activities designed to attract the quality and quantity of personnel required to
satisfy established needs and it usually takes place as soon as the need is
identified. In the same vein, Oboegbulem (2004) had earlier stated that recruitment
is concerned with the selection of the required number of people to be screened for
a job, measuring their quality and attempting to predict their future behaviour.
It is very clear that in recruiting staff, merit ought to be the watch word for
the colleges of education to achieve their set goals. It should be stressed that
quality staff give better performance which results in organizational effectiveness
and efficiency. The null hypothesis which sought to find out the difference
between the mean ratings of federal and state colleges of education on the extent
to which recruitment practices are carried out based on the approved guidelines
showed that there is no significant difference in compliance to the recruitment
practices by both federal and state colleges of education. This implies that
activities leading to staff recruitment are performed in a similar manner in both
federal and state colleges of education. This could facilitate attainment of the goals
and objectives of teacher education if such practices continue. This agrees with
Fatiregun (1992) who wrote that recruitment is that process of assessing a job,
announcing the vacancy, arousing interest and stimulating people to apply. In the
same vein Mathias and Jackson (1997) stated that recruitment is the process of
generating a pool of qualified applicants from organizational jobs.
The findings from the interviews revealed that both federal and state
colleges of education have the approved guidelines for human resource
management and they do adhered to it to assist in getting best result. This could be
why they succeeded in recruiting staff based on the approved guidelines.
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Extent of Staff training and Development Practices in Colleges of Education
The findings that colleges of education practiced staff training and
development to a low extent in line with the approved guidelines are not
surprising. This is because to a low extent they allow staff to benefit from any
relevant training programme of the institution; grant study leave to staff for a
period not exceeding three years, grant training leave to both teaching and non-
teaching staff; and provide study leave with pay to confirmed staff who have
served the college for two years and above as well as pay staff on study
appropriate allowance. This finding is in conformity with Mkpa (2011) who found
that the Nigeria higher institutions (colleges of education inclusive) are in dire
need of reordering and improving the teaching skills of their teachers, majority of
whom have no training in proper teaching techniques. In the same vein, Ominyi
and Opa (2008), Madumere-Obike (2008) postulated that training and
development of staff will enhance their commitment, assist them get abreast of the
changing situation in their environment and acquiring intellectual and professional
background adequate for their assignments.
However, the findings diverged from Olowe (2008) who wrote that training
is an organized effort aimed at helping an employee acquire basic skills required
for which he/she was hired. In the same vein, Oboegbulem and Enyi (2010)
emphasized that staff training and development are the only sure way of providing
solutions to the missing link because training and development are geared towards
developing the individual to his/her full potential to be able to contribute
meaningfully to society. Oku (2009) stated that many new school staff members
come equipped with some knowledge and skills needed to start teaching. It is,
however, pertinent that at one time or another, teachers will require some type of
re-training in order to maintain an effective level of job performance. Training and
development are therefore very necessary if the goals of colleges of education are
to be achieved. Similarly, Good in Madumre (2008), Uche (2009) and Ejiogu
(1990) wrote that school heads provide training of different types to the school
127
personnel for which there is an anticipated application, which thus assumes that
staff can translate into action the knowledge and skill acquired for the achievement
of educational goals. In line with this, Ocho (2007) and Odo (2007) found out that
training is the only way to achieve quality instruction in the school system as it
equips staff with basic skills that will enable them to perform better than before.
It is therefore important to note that failure in implementing training and
development in line with the approved guideline can impede achievement of goals
and objectives of education. No wonder there are persistent strikes and conflicts in
the colleges. Colleges of education can only achieve their objectives if they
encourage and allow personnel to further their education and improve their
knowledge through training and development. Staff training results in quality
instruction in the colleges as it equips staff with necessary skills and techniques
that will help them perform better than before.
The null hypothesis tested on the difference between the mean ratings of
federal and state colleges of education staff on the extent to which staff training
programmes are implemented based on the approved guideline indicated that there
is no significant difference between the federal and the state colleges. This implies
that both colleges perform similar activities as regard the training of staff. It is
pertinent that at one time or another, staff in colleges of education be allowed
some type of re-training in order to maintain an effective level of job performance.
Training is therefore very necessary if the goals of education are to be achieved.
Findings from the interviews also showed that staff in both colleges were
encouraged through advice and reward to go for training. This answer from the
interviews contradicts the findings from the questionnaire that indicate lack of
commitment on the part of the colleges in providing adequate training
opportunities to update and keep staff abreast with the changes in education.
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Extent of Adherence to Staff Disciplinary Practices in Colleges of Education
Colleges of education adhere to staff disciplinary practices in line with the
NCCE guidelines to a low extent. This is because the level of disciplinary
measures given to the following categories of staff is low: staff who absent
themselves from work without permission, staff who are drunk during work hour,
staff who falsified records, corrupt staff, staff who embark on actions prejudicial
to the security of the state, convicted staff and those engaged in stealing. This
finding agreed with the earlier work of Fafunwa in Peretomode (2004) that society
is passing through a very difficult time and the incidence of indiscipline permeates
the entire social, economic and political life of the nation. This is evident in the
prevalence of examination malpractice, cultism, sexual harassment, molestation,
students’ unrest, kidnapping, suicide bombing among others which have caused a
lot of damages to the achievement of educational goals and objectives. This is why
Peretomode (2001) regarded lack of discipline as an enemy to educational
development.
Similarly, Cotton (1990) postulated that disciplinary problems are
responsible for a significant portion of loss of instructional achievement. On the
other hand, the finding diverged form the earlier work of Onah (2008) that staff
control and disciplinary procedures exist in university and that discipline can best
be maintained by use of authority and enforcing work rules through the use of
penalties. Idris, Okolo and Ejike (2006) recommended that to reduce the falling
standard of education, discipline must be adopted in the system. In line with this,
Atanda and Lammed (2006) and Onah (2008) postulated that discipline is
necessary for coordination to ensure organizationally predictable, reliable and
supportive behaviour that makes employees remain within the bounds of the rules
of conduct as defined by the organization. Mgbodile (2004) asserted that staff
discipline is very important in school personnel administration and that it is the
duty of an educational administrator to maintain disciplinary standards in the
institution. In the same vein, Onwurah (2004) stressed that discipline has been
129
used as a parameter for measuring the operational success of any organization.
The above assertions suggest that failure in maintaining staff discipline in line
with the approved guidelines can impede smooth achievement of educational goals
and objectives. Staff discipline is therefore very necessary if the goals of colleges
of education are to be achieved.
The null hypothesis which sought to find out the difference between the
mean ratings of federal and state colleges of education on the extent to which staff
disciplinary practices are adhered to based on the approved guideline was tested.
The finding shows that there is no significant difference. This implies that in both
colleges, activities leading to staff discipline were not taken seriously. This
suggests why there was so much unrest among staff and students in colleges of
education. Although the findings from interviews conducted showed that in both
colleges the NCCE guidelines for staff discipline were available and although
those interviewed agreed that they made use of the guidelines in their disciplinary
practices, in reality these guidelines are not strictly followed.
Extent to which Staff Promotion Practices are implemented in Colleges of
Education
Colleges of education implement staff promotion guidelines to a high
extent in line with the approved guideline as they consider number of years staff
spent in a post, qualifications of staff, ability to take additional responsibilities
evidence of scholarly research publication in learned journals in candidate’s field
for academic staff promotion. Also, they consider evidence of effective services to
the college, the department and the community as well as special aptitudes as
some of the criteria for promotion of staff. This finding agreed with earlier works
of Grobler, et al (2005) and Adeyemi (2009) on implementation of promotion.
From the works of these researchers, promotion is given when employees have
satisfied the required conditions. In the same vein, Santhapparaj and Alam (2005)
and Mustaffa and Kamis (2007) found that the most attractive reward perceived by
130
staff was still promotion and that promotion has a positive and significant effect
on job satisfaction.
However, the finding diverged form earlier work of Moses (1986) who
reported that research studies in the USA, Britain, Australia and New Zealand
which examined academic staff members’ attitude to the promotion procedure in
the institutions found dissatisfaction with the existing practices while
Owuamanam and Owumanam (2008) postulated that there is still doubt raised
regarding the adequacy and objectivity of the criteria for employment and
promotion. Regardless of what the criteria for promotion entails, the incentives
and reward attached to it in tertiary educational institutions have often been
associated with staff motivation and performance on the job. Hence, staff in
colleges of education will certainly perform better when there is no doubt
regarding the implementation of staff promotion.
The null hypothesis that states there is no significant difference between the
mean ratings of federal and state colleges of education staff on the extent to which
staff promotion practices are implemented in colleges of education was not
rejected. This implies that similar activities were performed in both colleges
regarding the implementation of staff promotion.
The findings from the interviews showed that the colleges’ continued
adherence to the laid down guidelines in implementing promotion largely depends
on availability/lack of sufficient funds.
Extent of Provision of Staff Welfare Services in Colleges of Education
Findings with respect to provision of staff welfare services indicated that
colleges of education adhered to the approved guideline to a high extent as they
paid responsibility and transportation allowances to staff. This finding conformed
to the earlier work of Arikewuyo (2000) who found that a desirable organization is
one that provides the staff with remuneration, job satisfaction and job enrichment.
In the same vein, in the study conducted by Ugunangwu (2001) it was found out
131
that welfare services have played vital roles in an organization in determining the
effectiveness and efficiency of the organization. The finding further agreed with
postulations in earlier works of Okunola (1990), Ojofeitimi (1992), Obi (1997)
and Agu (2009) that employers should provide for the welfare of staff through
provision of facilities and social services which could lead to comforts and
satisfaction in the work places.
In line with this Arikewuyo (2009) postulated that all matters that bear on
the welfare of the teacher must be of prime importance, hence, the need for staff
personnel administration to provide for the welfare of staff through provision of
adequate retirement and pension schemes, medical services for workers and their
dependents, granting study leave with pay and leave of absence when necessary
among others. This means that provision of staff welfare services is germane in
every organization if goals and objectives are to be achieved. It will be reasonable
for the colleges of education to ensure that all welfare services are provided since
each welfare programme plays a distinctive role in the life of staff.
Findings from the results of the null hypothesis tested indicated that there
was a significant difference in the mean ratings of federal and state colleges of
education on the extent of provision of staff welfare services. This implies that the
practices of the colleges regarding provision of welfare services to staff differ
significantly. It should be noted that good staff welfare services motivate workers
and should be provided to encourage workers to perform effectively
Findings from the results of the interview conducted showed that federal
colleges of education acknowledged that they adhered to the approved guidelines
as regards the provision of staff welfare services to a low extent due to
underfunding from the appropriate authority. On the other hand, state colleges of
education agreed that they did provide welfare services to staff in line with the
approved guideline. However, sometimes they do suffer setbacks as a result of
insufficient fund. Therefore, they advocated for more funding.
132
Conclusion
Based on the findings of the study, the following conclusions were made.
Colleges of education adhered largely to the NCCE provisions on human resource
management as relates to staff recruitment to a high extent. Colleges of education
practiced staff training and development to a low extent in line with the approved
guideline as they allow staff to benefit from any relevant training programme of
the institution. They normally grant study leave to staff for a period not exceeding
three years, grant training leave to both teaching and non-teaching staff, provide
study leave with pay to confirmed staff who have been with the college for at least
two years. Also, they paid training allowances to the appropriate staff and allow
staff to study part-time while reporting to duty. Hence, they need to do better.
As regards staff disciplinary practices, colleges of education adhered to the
approved guidelines to a low extent as they do not discipline staff who absent
themselves form work without permission, discipline staff who are drunk in their
places of work, discipline staff who falsified records, discipline corrupt staff,
discipline staff who embark on action prejudicial to the security of the state, also,
discipline staff who suppress records, discipline staff who withhold files,
discipline staff who are convicted on criminal charges and discipline staff who
engages in stealing. This implies that they need to improve in their practices for
better result.
The practices of implementation of staff promotion in colleges of education
in line with the approved guideline are to a high extent as they consider number of
years staff spent in a post for promotion, qualifications of staff, ability to take
additional responsibilities (as one of the criteria for non-academic staff
promotion), evidence of scholarly research publication in learned journals in
candidate’s field (for academic staff promotion). Also, they consider evidence of
effective services to the colleges, the department and the community for
promotion and they consider special aptitudes as one of the criteria for promotion
133
of non-academic staff. This implies that colleges of education implement
promotion satisfactorily to motivate staff to perform.
Colleges of education adhered to provision of staff welfare services in line
with the approved guideline to a high extent as they pay responsibility allowance,
as well as book and transportation allowances to the staff. This implies that
matters that bear on the welfare of staff in colleges of education have been of
prime importance, and that could lead to job satisfaction thereby encouraging staff
to get committed to their work. It is believed that when the wellbeing of staff are
properly cared for a better performance is expected.
Educational Implications of the Study
The findings of this study have far-reaching implications. As regards the
extent to which staff recruitment practices are being carried out in colleges of
education, the findings show that staff recruitment practices in these colleges of
education are to a high extent in line with the approved guideline as they follow
almost all the criteria set out for the recruitment. This implies that the colleges are
immeasurably better placed to deal with the opportunities and threats arising from
their operating environment thereby being capable of achieving the set goals.
Recruitment based on merit is very necessary if standard and quality are to be
maintained.
As regards the extent to which staff training and development programmes
are implemented in line with the approved guidelines, the finding shows that
colleges of education implement staff training and development programmes to a
low extent. This implies that staff may not improve their abilities and capabilities
that will lead them to a greater height of becoming more effective and efficient at
their work places. There is also the likelihood that staff may not develop their
innate ability and also achieve their full potentials in their places of work which
will make attainment of standard a mirage. The staff will not be well informed of
any new knowledge in their areas of specialization for better performance.
134
On the issue of staff disciplinary practices, colleges of education adhered to
a low extent in line with the approved guideline. The implication is that moral,
mental or psychological training and consequent development of self-control by
individuals are absent and that will negatively affect educational development. It
also means that there is no conformity with institutional rules and regulations
which foster achievement of educational goals and objectives.
Findings on implementation of staff promotion showed that colleges of
education carried out implementation of staff promotion to a high extent in line
with the approved guideline. The implication is that it will increase staff
motivations which enhance productivity. Staff are adequately rewarded for their
services to the colleges, which would eventually lead to the achievement of the
goals and objectives of the institution.
The findings of the study on provision of staff welfare showed that colleges
of education provided staff welfare services to a high extent in line with the
approved guidelines. The implication is that staff may be job-satisfied with
positive externalities, efficiency, productivity and commitment. This could mean
increase in motivation and improvement of job performance that will eventually
lead to enhancement and realization of educational goals and objectives.
Recommendations
The following recommendations were made based on the findings of the
study:
1. Colleges of education should ensure that staff training and development are
effectively provided. Staff (academic and non-academic) should be
encouraged to benefit from any relevant training programme of the
institution, grant training leave to staff and provide study leave with pay to
confirmed staff who have served the college for two years and above as
well as pay staff on study, appropriate allowance: This will help them
135
improve their performances thereby making better contributions in the
colleges.
2. Colleges of education should ensure that staff who absent themselves from
work without permission, drunk during work hour, falsified records,
corrupt, embark on actions prejudicial to the security of state, convicted
staff and those engaged in stealing are discipline in accordance with the
provision of NCCE guidelines. It should be noted that staff discipline is
germane to the achievement of organizational goals. Hence, colleges of
education should ensure that any issue related to staff discipline is taken
seriously. Lack of discipline has been regarded as an enemy to educational
development.
Limitations of the Study
The insecurity in the area of the study especially, Borno, Yobe and
Adamawa States posed great challenge as the researcher and the research
assistants were received to the colleges of education with skeptical mind following
frequent attack of the people by the insurgent Boko Haram sect. This makes most
of the respondents afraid to freely interact with the researcher and the research
assistants as they were new faces to them.
Suggestions for Further Studies
• Appraisal of human resource management practices in colleges of
education in Nigeria.
• Appraisal of human resource management practices in Nigerian
Universities.
• Human resource management in polytechnics and monotechnics in
North-East Nigeria.
• Strategies for effective human resource management practices in
Nigerian tertiary institutions.
136
• A comparative study of human resource management practices in
colleges of education and polytechnics in North-East Nigeria.
• Problems and prospects of human resource management practices in
colleges of education in Nigeria.
• Appraisal of human resource management practices in private colleges
of education and other NCE-awarding institutions in Nigeria.
• Human resource management practices in Nigerian secondary schools.
Summary
The study was conducted to examine human resources management
practices in colleges of education in North-East, Nigeria. To achieve the purpose
of the study, five research questions were postulated. Five corresponding null
hypotheses were formulated to further guide the study. Literature was reviewed
under the following headings: Conceptual framework, theoretical framework,
empirical studies and summary of literature reviewed on management of human
resources in federal and state colleges of education in North-East Nigeria.
Descriptive survey design was employed for the study. The population for
the study was 5214 staff in federal and state colleges of education in North-East
Nigeria. The sample for the study was 522 staff drawn randomly through stratified
and purposive random sampling techniques. Data were collected using
questionnaires and interviews. The questionnaire was structured and designed on a
4-point scale. Out of 522 questionnaires that were distributed 494 were returned.
Data were analyzed using mean scores, standard deviation and t-test. Mean scores
and standard deviation were used to answer the research questions while t-test
statistics was used to test the null hypotheses at 0.05 level of significant. The
findings from the results showed among others that:
• Colleges of education carried out recruitment practices to a high extent
in line with the approved guideline
• Colleges of education implemented staff training and development
practices to a low extent in line with the approved guideline.
137
• Colleges of education adhered to staff disciplinary practices to a low
extent in line with the approved guideline.
• Colleges of education implemented staff promotion to a high extent in
line with the approved guideline.
• Colleges of education provided staff welfare services to a high extent
based on the approved guideline.
• Summarily colleges of education in North-East Nigeria managed their
human resources in line with the NCCE guidelines to a high extent.
138
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APPENDIX A
Department of Educational Foundations
University of Nigeria
Nsukka.
7/5/2012.
Dear Sir/Madam,
REQUEST FOR FACE VALIDATION OF RESEARCH INSTRUMENTS
I am a postgraduate student of the above mentioned department presently
carrying out a research work on: Appraisal of Human Resource Management
practices in colleges of education in North-East Nigeria. Attached to this
letter is the instrument for data collection for the research. You are kindly
requested to validate the instrument so as to give the work proper direction.
I shall be grateful if my request is granted.
Thanks.
Yours sincerely,
Waziri, Magaji
PG/Ph.D/08/49798.
155
APPENDIX B
VALIDATION OF INSTRUMENT
The correction made during the validation exercise. The experts approved
the research topic. The experts changed some words in the purpose of the study
and the research questions thereby improving their qualities. The experts advised
the researcher to use Terms and Conditions of service for staff in college of
education to generate questionnaire items.
The experts rejected the following questionnaire items as being vague:
Item 6: Consider physical knowledge and skills necessary for the position
Item 9: Describe the type of person that may likely carry out the job
successfully
Item 10: Training of Staff on the job
Item 19: Perpetual absence from work by staff result to discipline
Item 24: Improper dressing by the staff is not tolerated in the institution one
faces discipline for doing that
Item 27: After verbal and written warning are issued to staff yet no change
probation is used to ensure discipline
Item 37: Political influence within and outside the institution influences
promotion
Item 42: provision of office space and furnishing it for the staff
These corrections were effected in the final copies of the instrument. Also Terms
and Conditions of staff in colleges of education was sued to generate
questionnaire items.
156
APENDIX C
Department of Educational Foundations
University of Nigeria, Nsukka
Date: 2012.
Dear Sir/Madam,
A REQUEST TO COMPLETE QUESTIONNAIRE ITEMS FOR
RESEARCH PURPOSE
I write to request your assistance in responding to the items in the attached
questionnaire. Your responses are purely for research purposes and will be treated
with highest degree of confidence. The personal information in section A and the
statements in clusters A, B, C, D and E on section B of part two of the instrument
are intended to be used to identify your opinions on the human resource
Management practices in colleges of education in North-East Nigeria. It is hoped
that the result of the study will help Educational stakeholders.
You are therefore, most respectfully requested to respond to the
questionnaire as honestly as you can.
Thanks.
Yours sincerely
Waziri, Magaji
157
DATA COLLECTION INSTRUMENT
Appraisal of Human Resource Management Practices for Colleges of
Education Questionnaire (AHRM)
Instruction: Complete the questionnaire with all sincerity in line with your candid
opinion. The confidentiality of your responses is assured.
Section A: Personal Information
Name of the Institution: …………………………………………………………….
Type of College Federal State
Gender of the Respondents: Male Female
Status of Respondent Academic Staff None Academic Staff
Section B:
Please tick (�) in the space provided which best expresses your opinion using
these clues.
VHE - Very High Extent HE - High Extent
LE - Low Extent VLE - Very Low Extent
S/NO Cluster A: Extent to which your college carries out the
following recruitment practices VHE HE LE VLE
1 Your college advertises vacancies for staff recruitment
2 Your college builds a pool of candidates for recruitment through
the completed application forms.
3 Your college recruits possible candidates through tests and
interviews.
4 Your college considers age of candidates for recruitment
5 Your college considers educational qualification of applicant for
recruitment
6 Your college bases recruitment on candidate’s possession of
158
skills necessary for the position.
7 Your college considers personal qualities of candidate in terms
of communicative ability, for recruitment.
8 Your college considers the applicants’ integrity for recruitment
9 Short listing of applicants for recruitment is done by a
committee of the management headed by the Registrar and Head
of departments.
Cluster B: Extent to which your college implements the
following staff training and development practices VHE HE LE VLE
10 Your college provides work study leave with pay to staff with
not less than two years working experience in the college.
11 Your college provides training leave appropriate to the nature of
the staff work.
12 Your college provides study leave without pay for staff that fall
under that category.
13 Your college allows staff to benefit from any relevant training
programmes of the institution.
14 Your college normally grants study leave to staff for a period
exceeding three years.
15 Your college grants training leave to both teaching and non
teaching staff.
16 Your college provides study leave with pay to confirmed staff
who has been with the college for at least two years
17 Your college pays training allowances to the appropriate staff
18 Your College allows staff to study part-time while reporting to
duty.
159
Cluster C: Extent to which your college maintains the
following staff disciplinary practices VHE HE LE VLE
19 Your college disciplinary staff who absent themselves from
work without permission.
20 Your college disciplines staffs who do not perform duties
assigned to them.
21 Your college disciplines staffs who are drunk in their places of
work.
22 Your college disciplines staff who falsified records.
23 Your college disciplines corrupt staff.
24 Your college disciplines staff who embark on action prejudicial
to the security of the state.
25 Your college disciplines staff who suppresses records
26 Your college disciplines staff who withholds files.
27 Your college disciplines staff who is convicted on criminal
charges
28 Your college disciplines staff who engages in stealing.
Cluster D: Extent to which your college implements staff
promotion practices VHE HE LE VLE
29 Your college considers number of years staff spent in a post as
part of assessment for promotion.
30 Your college considers evidence of effective teaching as one of
the criteria for promotion of academic staff.
31 Your college considers qualifications of staff for promotion
32 Your college considers ability to take additional responsibilities
as one of the criteria for promotion of non academic staff
33 Your college considers evidence of scholarly research
publication in learned journals in candidate’s field for academic
160
staff promotion.
34 Your college considers evidence of effective service to the
college, the department and the community for promotion of
staff.
35 Your college considers evidence of good character, loyalty to
the institution and personal integrity for staff promotion.
36 Your college considers performance effectiveness of non
academic staff for promotion.
37 Your college considers special aptitudes as one of the criteria for
promotion of non academic staff.
Cluster E: Extent to which your college provides staff
welfare practices VHE HE LE VLE
38 Your college pays responsibility allowance as welfare to staff
39 Your college pays retirement benefit of staff .
40 Your college provides medical services for the staff
41 Your college pays housing allowance to staff.
42 Your college provides book allowance to the deserving staff
43 Your college provides transportation allowance to the staff
44 Your college pays death benefits to the deceased staff.
161
APPENDIX D
162
163
164
165
166
167
168
169
APPENDIX E
INTERVIEW SCHEDULE
Staff Recruitment Practices
1. Sir, does your college have approved guidelines for human resource management in
colleges of education?........................................................................................................
2. Do you normally follow the approved guidelines when recruiting staff?
…………………………………………………………………………………………….
3. Does your college have additional guidelines for staff recruitment? If yes, are they
approved by council or management from your college………
…................................................................................................................................
Staff Training and Development Practices
4. Does your college encourage staff training and development programmes? if yes,
how do you encourage them? ………………………………………
5. How do you select staff for your training programmes?...........................................
Staff Disciplinary Practices
6. Do you strictly follow the approved guideline to discipline staff? …………
…...............................................................................................................................
7. In staff disciplinary practices what are the strengths and weaknesses of your
college? …….…………………………………………..…………………………..
Staff Promotion Practices
8. Is the implementation of staff promotion in your college in line with the laid-
down guideline? If no, why?.....................................................................................
9. Suggest ways your college should adopt in order to improve on these promotion
practices…………………………..………………….…………………………….
Staff Welfare Practices
10. Does your college adhere to the laid down guidelines in the provision of staff
welfare services? ………………………………….………………………………
11. Can you say that staff are satisfied with the ways in which your college provides
welfare services to them? If not, why?......................................................................
12. What are the challenges you face in Human Resource Management in your
college?……………………………………………..………………………
170
INTERVIEW SCHEDULE INSTRUMENT
Questionnaire used for conducting interviews in Taraba, Adamawa,
Gombe, Bauchi, Borno and Yobe States on the appraisal of Human Resource
Management Practices in colleges of education in North East Nigeria. The
responses or answers to the interview questions wer recorded on paper by jotting
down the major points.
Good morning/afternoon/evening Sir,/Madam. My names are Waziri
Magaji. The purpose of my visit to your office is purely for research work. I am a
doctoral degree student in the Department of Educational Foundations, University
of Nigeria, Nsukka, majoring in Educational Administration and Planning. I
humbly came to solicit for your assistance as regards the appraisal of human
resource management practices of colleges of education in North-East Nigeria
namely: Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
INTERVIEW SCHEDULE INSTRUMENT
Questionnaire used for conducting interviews in Taraba, Adamawa,
Gombe, Bauchi, Borno and Yobe States on the appraisal of Human Resource
Management Practices in colleges of education in North East Nigeria. The
responses or answers to the interview questions were recorded on paper by jotting
down the major points.
FEDERAL COLLEGE OF EDUCATION (TECHNICAL) GOMBE
Introduction
Good morning/afternoon/evening, Sir/Madam. My names are Waziri
Magaji. The purpose of my visit to your office is purely for research work. I am a
doctoral degree student in the Department of Educational Foundations, University
171
of Nigeria, Nsukka, majoring in Educational Administration and Planning. I
humbly came to solicit for your assistance as regards the appraisal of human
resource management practices of colleges of education in North-East Nigeria
namely: Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Dr. Abbas Gimba Adamu
b) Status: Provost
c) College: FCET Gombe
d) Date of the interview: 11/10/2012
e) Good Morning/Afternoon/Evening Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes, we got it from NCCE.
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes, it is for our good.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college
Response: No
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how?
172
Response: Yes, the college normally advises staff to further their education
as that will benefit them and the school. Those who complied are rewarded.
5. Question: How do you select staff for your training programme?
Response: The criteria for staff selection for training is used as a yardstick
for that
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: To follow it strictly in this political dispensation is very difficult
because of political interest.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The guideline is the strength on the other hand the weakness is
the interference of influential individuals and some politicians.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? if no, why?
Response: Not quite, because of insufficient fund to effectively carry out
that function.
9. Question: Suggest ways your college should adopt in order to improve on
this promotion practices.
Response: Although there is a problem of insufficient fund yet it will be
good if my college will strive to adhere to the promotion guidelines. This
will motivate staff to perform better.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?
173
Response: My college failed to strickly adhere to the approved guideline
because of insufficient fund. You cannot talk of staff welfare services when
there is no money available for that purpose.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If no, why?
Response: No, because nothing much is done to that effect.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges are numerous but the most pressing ones are
insufficient fund and political interference.
RESEARCHER: Sir, God bless you for your contribution to the success of
this work.
FEDERAL COLLEGE OF EDUCATION YOLA
Introduction
Good morning/afternoon/evening, Sir/Madam. My names are Waziri
Magaji. The purpose of my visit to your office is purely for research work. I am a
doctoral degree student in the Department of Educational Foundations, University
of Nigeria, Nsukka, majoring in Educational Administration and Planning. I
humbly came to solicit for your assistance as regards the appraisal of human
resource management practices of colleges of education in North-East Nigeria
namely: Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Mr Aminu Ahmad Chiroma
b) Status: Deputy Provost
c) College: FCE Yola
174
d) Date of the interview: 4/10/2012
e) Good Morning/Afternoon/Evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes, it is a road map for us
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: No.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes, staff receive advice from the college and reward to
encourage them.
5. Question: How do you select staff for your training programme?
Response: Staff are selected for training programme through the criteria set
out. Any member of staff that meets the requirements is selected for the
training.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college in most cases do follow it, but in some few
instances politicians and some influential community members do interfere.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
175
Response: The guideline is the strength and interferences from within and
outside the college are the weaknesses
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: To some little extent. The problem is insufficient funds.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: The college should consider merit, and more fund is needed for
the improvement.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?.
Response: Not much
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? if not, why?
Response: Staff indeed are not satisfied with the college provision of
welfare services. This is because the college does not have enough money
for that.
12. Question: What are the challenges you face in human resource
management in your college.
Response: The challenges in human resource management are many.
Human beings are not machines; their needs varies. You can hardly please
them.
RESEARCHER: Thank you, Sir, for your cooperation.
176
FEDERAL COLLEGE OF EDUCATION, POTISKUM
Introduction
Good morning/afternoon/evening, Sir/Madam. My names are Waziri
Magaji. The purpose of my visit to your office is purely for research work. I am a
doctoral degree student in the Department of Educational Foundations, University
of Nigeria, Nsukka, majoring in Educational Administration and Planning. I
humbly came to solicit for your assistance as regards the appraisal of human
resource management practices of colleges of education in North East Nigeria
namely: Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Dr. Shetimma A. Saidu
b) Status: Provost
c) College: FCET Potiskum
d) Date of the interview: 7/11/2012
e) Good Morning/Afternoon/Evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: The college ensures compliance to the guideline when recruiting
staff. It is the interest of the institution.
177
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: My college does not have any additional guideline.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes, any member of staff that is willing and has fulfilled the
requirement is encouraged to go for further studies
5. Question: How do you select staff for your training programme?
Response: Staff are selected based on merit and need for the training
programme.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college strictly follows it when there are no interference
from influential individuals.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength of my college in staff discipline is the guideline
and the weakness is the interference of politicians and other influential
individuals.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no why?
Response: It is not; the problem is lack of sufficient funds.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: My college should strickly base staff promotion on merit and
demand more funding from the concerned authority
178
Staff Welfare Services
10. Question: Does your college adheres to the laid down guidelines in the
provision of staff welfare services?.
Response: It is not possible because of lack of sufficient funds.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not, why?
Response: No. Staff indeed are not satisfied with the welfare services. This
is because individual needs are many, and the college cannot meet all these
needs.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges are many. Naturally human beings are difficult
to control and whatever you do to them cannot completely satisfy them.
They complain in almost everything.
RESEARCHER: Sir, be blessed. I am grateful to you.
TARABA STATE COLLEGE OF EDUCATION ZING
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North-East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Mr. Joseph Sule Isa
179
b) Status: Provost
c) College: COE Zing
d) Date of the interview: 2/10/2012
e) Good morning/afternoon/evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes in most cases we do.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: Yes. The college has additional guideline approved by the
council.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes. The college do encourage staff training through advice
5. Question: How do you select staff for your training programme?
Response: In selecting of staff for training college need and staff merit are
considered.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college follows it though not strictly due to some
interference from politicians and others.
180
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: My College depends on the guideline as such that is the strength
in disciplinary action against the staff. On the other hand, the interference
of highly placed individuals is the weaknesses.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: Yes, it is in line despite odds
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: My college should continue to observe all the criteria set for
promotion and should appeal for more funding.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services.
Response: Yes.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not why?
Response: It is not easy to satisfy human beings but I hope they are
satisfied to some extent.
12. Question: What are the challenges you face in human resource
management in your college
Response: Generally, dealing with people is difficult but the major
challenges are insufficient fund to perform activities and interferences of
the politicians and other influential individual.
RESEARCHER: Thank you so much sir, for helping me.
181
ADAMAWA STATE COLLEGE OF EDUCATION HONG
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North-East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Mallam Adamu Aliyu
b) Status: Registrar
c) College: COE Hong
d) Date of the interview: 8/10/2012
e) Good morning/afternoon/evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes.
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes. The college normally use the guideline when recruiting
staff.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college.
182
Response: Yes. My college has additional guideline approved by the
management of the college.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes. My college encourages staff training programme by
prompt payment of allowances to those undergoing training.
5. Question: How do you select staff for your training programme?
Response: Selection of staff for training is purely on merit
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college follows it but not strictly because there are
interferences.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength of my college is dealing with all staff equally and
the weakness is the interference by outsiders.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: Yes.
9. Question: Suggest ways which your college should adopt in order to
improve on these promotion practices.
Response: My college should continue to follow the approved guideline,
and implementation of promotion should always be on merit as that will
motivate staff concerned.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?.
183
Response: Yes.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? if not, why?
Response: No, it is hard to satisfy human beings.
12. Question: What are the challenges you face in human resource
management in your college.
Response: The major challenges are insufficient funds to executive some
progrmames and also undue interferences.
RESEARCHER: Sir, may God reward you for being kind to me.
BORNO STATE COLLEGE OF EDUCATION WAKABIU
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Mr. Mustapha Usman
b) Status: Registrar
c) College: COE Wakabiu
d) Date of the interview: 22/10/2012
e) Good Morning/Afternoon/Evening/Sir Madam
184
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: Yes, they are approved by the council.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes. Staff are encouraged through advice and payment of
training allowances.
5. Question: How do you select staff for your training programmes?
Response: Selection of staff for training is based on merit and need of the
college.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: Not always, because of political interferences.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength is the approved guideline and the weakness is
unnecessary interference by influential individuals.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
185
Response: Yes, it is.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: Merit should always be considered, and the college should
appeal for more funding.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?
Response: Yes.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not, why?
Response: Not much, because it is difficult to satisfy human beings.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenge of human resource management is insufficient
funds.
RESEARCHER: Thank you, Sir, for being there for me.
BORNO STATE COLLEGE OF EDUCATION BAMA
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
186
What is your
a) Name: Alhaji Abba Kaka Alibe
b) Status: Deputy Provost
c) College: COE Bama
d) Date of the interview: 29/10/2012
e) Good morning/afternoon/evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes. The college does.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: My College have additional guideline approved by the
management of the college.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes. Through advice and motivation staff are encouraged to
update their knowledge.
5. Question: How do you select staff for your training programmes?
Response: Staff selection for training is based on merit and the need of the
college.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
187
Response: It is difficult to follow it strickly because of interferences from
some stakeholders.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: the strength of my college in staff disciplinary practices lies in
the guidelines and the weaknesses are the interferences from some
stakeholders.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no why?
Response: Yes.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: My college should strictly observe the laid down guidelines and
also strive to avoid waste of resources as they are scarce.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?
Response: Yes.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If no, why?
Response: No because they are human beings; hence, it is very difficult to
satisfy them.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges are many but the most pressing one is
insufficient funding to cater for the needs of staff. Also, lack of cooperation
of some stakeholders.
RESEARCHER: God bless you sir, for your kindness.
188
KASSIM IBRAHIM STATE COLLEGE OF EDUCATION, MAIDUGURI
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Alhaji Bukar Zilani Ali
b) Status: Registrar
c) College: COE Maiduguri
d) Date of the interview: 25/10/2012
e) Good morning/afternoon/evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Of course, the college does.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management from your
college?
Response: Yes. It is approved by the governing council.
189
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes. This is done through advice and prompt payment of
training allowances to motivate staff.
5. Question: How do you select staff for your training programme?
Response: Staff are selected for training on merit basis and also the need of
the college and the concerned staff.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: No because of interferences.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength of my college is on the approved guideline and the
weakness is the interference from some stakeholders.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: Yes.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: My College should continue to observe the criteria set for
promotion, and should manage financial resources very well.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?
Response: Yes my college do.
190
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not, why?
Response: Staff are not quite satisfied because human needs are numerous.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges include: lack of cooperation among the
stakeholders and insufficient funds for executing some relevant
programmes.
RESEARCHER: Sir, God alone will reward you for sharing your precious
time with me. Indeed I am very grateful.
STATE COLLEGE OF EDUCATION GASHUA
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
management practices of colleges of education in North East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Alhaji Abba Daskum
b) Status: Deputy Provost
c) College: COE Gashua
d) Date of the interview: 5/11/2012
e) Good Morning/Afternoon/Evening/Sir Madam
191
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes, my College does.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management from your
college?
Response: Yes it is approved by the college management.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes, my college does that through advice and prompt payment
of training allowances to the staff involved in training.
5. Question: How do you select staff for your training programmes?
Response: Staff are selected based on merit and the need of the college.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college in most cases do follow the approved guideline for
staff discipline but sometimes not so strictly because of interference.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength of my college in staff discipline is on the guideline
and the weaknesses are lack of cooperation from the disciplinary committee
and some stakeholders.
192
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: Yes, it is in line.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: The criteria set out for promotion should be observed always
and prudent financial management is highly needed.
Staff Welfare Services
10. Question: Does your college adheres to the laid down guidelines in the
provision of staff welfare services?
Response: Yes.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not, why?
Response: Yes they are.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges are many, but the most pressing among them
are: lack of cooperation from the academic and non academic staff, and
lack of sufficient funds to effectively executive relevant programmes.
RESEARCHER: God bless you sir, for finding time to answer my questions
BAUCHI STATE COLLEGE OF EDUCATION AZARE
Introduction
Good morning/afternoon/evening, Sir/Madam. My name is Waziri Magaji.
The purpose of my visit to your office is purely for research work. I am a doctoral
degree student in the Department of Educational Foundations, University of
Nigeria, Nsukka, majoring in Educational Administration and Planning. I humbly
came to solicit for your assistance as regards the appraisal of human resource
193
management practices of colleges of education in North East Nigeria namely:
Adamawa, Bauchi, Borno, Gombe, Taraba and Yobe States. Sir, I most
respectfully request you to respond to the questions honestly as you can for the
success of this research work.
What is your
a) Name: Dr. Garba Ibrahim
b) Status: Provost
c) College: COE Azare
d) Date of the interview: 17/10/2012
e) Good morning/afternoon/evening, Sir/Madam
Staff Recruitment Practices
1. Question: Sir, does your college have approved guidelines for human
resource management in colleges of education?
Response: Yes, my college has the approved guideline.
2. Question: Do you normally follow the approved guidelines when
recruiting staff?
Response: Yes, my college do follow it when embarking on staff
recruitment.
3. Question: Does your college have additional guidelines for staff
recruitment? If yes, are they approved by council or management of your
college?
Response: Yes, approved by the council.
Staff Training and Development Practices
4. Question: Does your college encourage staff training and development
programmes? If yes, how do you encourage them?
Response: Yes, my college does that by creating conducive atmosphere for
staff through the prompt payment of training allowances and other benefits
resulting from training and development.
194
5. Question: How do you select staff for your training programmes?
Response: Staff are selected for training based on merit and interest shown
by the concerned staff.
Staff Disciplinary Practices
6. Question: Do you strictly follow the approved guideline to discipline staff?
Response: The college does follow the criteria set for staff discipline
because it is necessary.
7. Question: In staff disciplinary practices what are the strengths and
weaknesses of your college?
Response: The strength of the college on staff disciplinary practices lies on
the guidelines. On the other hand, the weakness is the interference of some
stakeholders.
Staff Promotion Practices
8. Question: Is the implementation of staff promotion in your college in line
with the laid-down guideline? If no, why?
Response: Yes.
9. Question: Suggest ways your college should adopt in order to improve on
these promotion practices.
Response: My college should continue to strictly follow the set standard
for the promotion and should advocate for improve funding.
Staff Welfare Services
10. Question: Does your college adhere to the laid down guidelines in the
provision of staff welfare services?
Response: Yes, the college do.
11. Question: Can you say that staff are satisfied with the ways in which your
college provides welfare services to them? If not, why?
195
Response: No, because it is not easy to satisfy workers especially in and
educational institution like this.
12. Question: What are the challenges you face in human resource
management in your college?
Response: The challenges include – politics in educational institutions and
the selfish interest of some management staff. Also, lack of sufficient funds
to enable the college to provide effective services to staff.
RESEARCHER: Sir, thank you for finding time to answer my numerous
questions. I promise your responses will be treated as highly confidential
and used for academic purposes only.
SUMMARY OF THE INTERVIEW SCHEDULES
The results of the interviews conducted in all the ten colleges of education
in North-East States, Nigeria (Adamawa, Bauchi, Borno, Gombe, Taraba and
Yobe States) showed that all the colleges have the approved guideline for human
resource management and that they normally follow it when recruiting staff. The
federal colleges do not have additional guidelines besides the one issued by the
NCCE but the various state colleges of education have additional guidelines
approved by the council or college management. Both federal and state colleges
encourage staff training and development either through advice and rewards or
through prompt payment of training allowances to the concerned staff. Most of the
colleges select staff for training on merit and the need of the college. Both Federal
and state colleges have not been able to adhere to staff disciplinary practices based
on interference from influential individuals. The colleges have confident in the
approved guidelines for staff disciplinary practices which is their strength and the
interferences of other people are the weaknesses of the colleges.
The federal colleges do not implement staff promotion in accordance with
the guideline but in the state colleges the implementation of staff promotion is in
line with the guideline. Most of the colleges suggested that following the criteria
196
set out in the guideline for promotion and prudent management of funds will assist
in improving promotion practices. Staff welfare services are not adequately
provided in federal colleges of education but in state colleges the provision of staff
welfare services is very satisfactory. In almost all the colleges, staff are not
satisfied with the provision of staff welfare services due to human nature which is
very difficult to satisfy. Both federal and state colleges have the challenges of
interference in their administration and also insufficient funds to executive some
good programmes.
Based on the above expositions there is no gainsaying that the adherence to
approved guideline would contribute in no small measure towards improving the
achievement of the objectives of teacher education while non-adherence to the
guideline is likely to negatively affect the growth and development of teacher
education programmes.
197
APPENDIX F
Population Distribution of Federal and State Colleges of Education
Staff
s/n State Federal colleges of
education
State colleges of
education
Total
1 Adamawa 660 381 1041
2 Bauchi - 602 602
3 Borno - 1102 1102
4 Gombe 716 - 716
5 Taraba - 728 728
6 Yobe 640 385 1025
Total 2016 3198 5214
Source: National commission for colleges of education 2009/2010
academic session
198
APPENDIX G
Distribution of Sample of Respondents
S/n State Federal Colleges
of Education
State Colleges of
Education
Total
1 Adamawa 66 38 104
2 Bauchi - 60 60
3 Borno - 110 110
4 Gombe 72 - 72
5 Taraba - 73 73
6 Yobe 64 39 103
Total 202 320 522
Source: Nwana cited in Ogbonnaya (2004 P. 17) which postulated that if the
population of the study is a few thousands, a ten percent (10 %) sample
will do.
199
APPENDIX H
PERCENTAGE RETURN OF QUESTIONNAIRE INSTRUMENT
DISTRIBUTED
Federal and State Colleges of Education (FCE/SCE)
S/N State Distributed
number
Returned
number
Not Returned Percentage
(%) returned
rate
1 Adamawa 104 100 4 96
2 Bauchi 60 57 3 95
3 Borno 110 99 11 90
4 Gombe 72 72 Nill 100
5 Taraba 73 69 4 95
6 Yobe 103 97 6 94
Total 522 494 28 95
Percentage returned = 95%
Percentage not returned = 5%
200
APPENDIX I
LIST OF 10 COLLEGES OF EDUCATION USED IN THE STUDY
Adamawa – Federal College of Education Yola.
State College of Education Hong
Bauchi – State College of Education Azare
Borno – Kassim Ibrahim College of Education Maiduguri State
College of Education Waka Biu State College of Education
Bama
Gombe – Federal College of Education (Technical) Gombe
Taraba – State College of Education Zing
Yobe – Federal College of Education (Technical) Potiskum State
College of Education Gashua
201
APPENDIX J
DOCUMENT ANALYSIS
Document is an official paper or book that can be used as evidence or proof
of something. Analysis means examination of something in order to understand
more about it. Hence, revised condition of service for staff of colleges of
Education in Nigeria 2010 is hereby analyzed in summary targeting only areas of
interest. Both federal and state colleges of education have similar documents as
such there is no significant difference in the contents the researcher therefore
analyzed them as one in the content interest of recruitment, training and
development, discipline, promotion and welfare.
202
203
204
RECRUITMENT/APPOINTMENT
All appointment shall be made by council or proprietor in the absence of
the council on the recommendation of the expanded management committee. To
be eligible for appointment (recruitment) into the college of Education, every
applicant must; (a) not be less than 15 years and not more than 50 years of age (b)
possess requisite qualifications as provided for in the scheme of service. (c) be
certified by an authorized Health care provider as medically fit for Government
service (d) possess a testimonial of good conduct from last employer or if not
previously employed, from the last school or college attended and (e) possess such
minimum qualification as may be specified from time to time. (f) Evidence of
certificate of indigene ship from his/her local Government area. (g) Every
applicant must state;
i whether he/she has been convicted of a criminal offence
ii all employment he has engaged in; and if he has left any employment, why
he did so; or if he is still in any employment whether he is under any
obligation to remain in it; and
iii a. Whether he is free from financial embarrassment
b. no candidate shall be appointed into the service council of the college
without approval of the governing council of the college.
All vacant posts from level 6 and above shall be advertised internally and
externally in two National Dailies level 5 and below shall be advertised internally.
The short listing of all applicants shall be conducted by a committee of the
management headed by the Registrar and the Head of relevant department(s) as
member (s). Once a post has been advertised, the basic qualifications laid down in
the advertisement shall be observed while short listing. Due process must be
followed. All relevant references shall normally be taken only in the case of
candidates duly short listed for interview.
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Staff Training and Development
Manpower development is one of the foremost approaches for achieving
efficiency in any organization. The staff of the institution should be given the
opportunity to benefit from the following training programmes of the institution.
Study leave with pay- A confirmed member of the teaching and non-teaching staff
who has been in continuous employment of the college for at least two calendar
years. Study leave cannot and shall not be accumulated. Study leave shall
normally be granted for a period not exceeding three years. A member of staff
granted study leave with pay for a period not exceeding three years shall be
entitled to: full salary and any other allowance that may be defined by the council.
Where a member of staff is unable to enjoy the above could be granted work study
leave to pursue part-time post granted work sandwich courses at nearby
recognized institution provided it does not affect staff primary responsibilities.
Training Leave – Any member of staff teaching or non-teaching, may apply
for training leave for the purpose of acquiring a higher qualification for
professional, technical or his/her employment within the college. Where training is
received locally, the person shall report for duty, a staff member of training leave
shall be entitled to full salary, and such other allowances in respect of tuition,
books, subsistence and other relevant expenses as may be approved from time to
time by the council. Staff shall be eligible for study leave without pay after serving
for a minimum of one year. Where the college considers the area of study as
beneficial to its operation but due to financial constraint, the officer cannot be
sponsored for the course he may be granted study leave without pay. A member of
staff on sabbatical leave shall be entitled to his/her full salary for the period of
such leave.
Staff Discipline
Ground for Disciplinary Measures
Disciplinary measures shall be taken against any staff for misconduct or
inefficiency. The staff will not normally be dismissed for a first offence, but there
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are certain cases or sufficient gravity where summary dismissal could result, such
as the following serious misconducts which are incompatible with faithful
discharge of staff duties eg. Insubordination or willful disobedience of lawful
order, drunkenness, falsification of records, suppression of records, with holding
of files, conviction on a criminal charge, absence from duty without leave, false
claims against Government officials, engaging in patrician political activities,
bankruptcy/serious financial embarrassment, unauthorized disclosure of official
information. Others are bribery, corruption, embezzlement, misappropriation,
violation of oath of secrecy, action prejudicial to the security of the state, advance
fee fraud, stealing/robbery, gross negligence, holding more than one full-time paid
job, nepotism or any other form of preferential treatment. And divided loyalty,
sabotage, willful damage to public property, sexual harassment, and any other act
unbecoming of a public officer.
The following disciplinary actions may be taken against any staff for any of
the offences and short-comings defined as misconduct in this regulation. Verbal
warning/reprimand, written advice, query and written warning, with
holding/deferring increment, reduction in grade/rank, interdiction, suspension,
termination and dismissal. The provost as the chief Executive of the college shall
have statutory power to exercise general authority over staff and has responsibility
for discipline in the college.
Staff Promotion
Promotion means the advancement of an employee to an office or position
of higher rank on the basis of competitive merit from amongst all eligible
candidates. Candidates for promotion shall possess all the qualifications,
experience and other requirements of the post for which they are being considered.
All staff who are qualified for promotion shall be considered. The minimum
number of years that a staff must spend in a post before being considered, eligible
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for promotion shall be as follows level 01-05 2 years level 06-13 3 years level 14
and above 4 years.
Promotion of academic staff shall normally be based on; evidence of
effective teaching, evidence of scholarly research publication in learned journals
in the candidate’s field; evidence of effective service to the college, the
department and the community and evidence of good character, loyalty to the
institution and personal integrity.
The non-academic staff, on the other hand, shall be promoted on the basis
of efficiency, competence, effectiveness, ability to take additional responsibilities,
experience, special aptitudes, initiative and personal integrity.
Staff Welfare
There are some programmes in the colleges aimed at improving the
standard of living of the staff and their relations. This shall apply to all employees
in the service of the college who are in the established grade and are in regular
employment. The following are the types of allowances that should be paid to
qualified staff. Responsibility allowance, acting allowance, housing allowance,
local course training allowance, conference allowance, book allowance, shift duty
allowance, transport allowance, entertainment allowance, non accident allowance
overtime allowance, domestic servant allowance, learned society, examination and
call duty allowances. Also every staff who worked in the college shall receives
his/her retirement benefits as when due and death benefits shall be paid to the
deceased retirement savings account.
Source: National commission for colleges of education revised conditions of
service for staff in colleges of education (NCCE) (2010).