41
www.WaterTechOnline.com • Volume 38 • Number 5 • May 2015 Also in this issue: Examining E. coli…..page 10 Unplugging pipe problems…..page 26 The Information Source for Water Treatment Professionals Riding marketing pg. 20 the changing wave of

Water Technology - May 2015

  • Upload
    elfelix

  • View
    223

  • Download
    6

Embed Size (px)

DESCRIPTION

A Magazine about water and more

Citation preview

  • www.WaterTechOnline.com Volume 38 Number 5 May 2015

    Also in this issue:

    Examining E. coli..page 10

    Unplugging pipe problems..page 26

    The Information Source for Water Treatment Professionals

    Riding

    marketing pg. 20

    the changing wave of

  • VISITWant more great info from Water

    Technology? Visit the all newwebsite.

    FRIENDBecome a Water TechnologyFriend & Fan on Facebook.

    SUBSCRIBESubscribe to the print edition

    or digital edition.

    FOLLOWFollow Water Technology

    on Twitter.

    POSTShare & view in-the-field exper-iences, products, tips & tactics.

    INFORMATIONWhether youre looking to buy or browse, find outmore about the products seen in our publication.

    E-NEWSSign up for WaterTech e-NewsDailyTM. A daily news service forwater treatment professionals.

  • Free Info: 201 or WaterTechOnline.com/freeinfo

  • Free Info: 202 or WaterTechOnline.com/freeinfo

  • 2 Water Technology May 2015

    Cover Story20 Riding the changing wave of marketing

    Are you social capable?

    Features

    10 Contaminant of the Month: E. coli and other fecal bacteria in drinking water

    Risks are associated with exposures to sewage/sanitary contaminated

    milk and food, recreational water and drinking water.

    18 New Product Roundup A review of some of the latest technology to hit the market.

    24 Water Technology interviews WQA Board President Douglas Sam Karge

    Karge reflects on his time and work with the association.

    26 Avoid internal particulate deposition and plugging of piping

    The author discusses effective ways to ensure proper flow and

    performance.

    30 Centrifugal pumps and their piping for water applications: Part two

    The importance of pump installation and more.

    Editors note: In the March 2015 issue of Water Technology on page 16, boiling

    of water, as in distillation, as another effective means to kill microorganisms,

    including Cryptosporidium and Giardia lamblia, was inadvertently not men-

    tioned. We apologize for the omission.

    Product Center8 Products & Services

    A showcase of manufacturers products and services. This month:

    Commercial RO systems; carbon filters; flow meters; and more.

    Column12 Professor POU/POE

    This months topic: Daily drinking water requirements and actual

    water intake.

    Departments4 ............................................................................................................................ Upfront

    6 ......................................................................................................Around the Industry

    34 ............................................................................................. Reader Service Center

    35 ............................................................................................................... Marketplace

    36 .................................................................................................................. Classifieds

    facebook.com/WaterTechnology twitter.com/WaterTechOnline WaterTechOnline.comlinkedin.com/pub/water-technology

    GET SOCIAL

    CONTENTSVolume 38 Number 5 May 2015

    Cover photo credit: Rawpixel//Signature/iStock

    26

    10

    20

  • Free Info: 203 or WaterTechOnline.com/freeinfo

  • 4 Water Technology May 2015

    FROM THE EDITORS DESK

    Measure marketings

    impactEffectively connecting with todays customers.

    Whats your companys marketing plan and, more important-ly, is it effective? These two questions, which can be more accurately described as many businesses top critical issues, are often posed by our readers. In fact, each July we publish

    results of our annual benchmarking survey and finding new customers and marketing/advertising have become popular responses to the ques-tion, What keeps you up at night?

    For decades, businesses from small mom-and-pops to larger corporations and pub-lic relations firms to even trade publishers have been challenged to measure the impacts of many forms of advertising and marketing. And, when you cant manage what you cant measure, as the old saying goes, it becomes a critical issue. Over the years, creating unique

    URLs and developing promo codes have helped determine a marketing programs success.

    Today, social media is driving eyeballs to your companys website and, ultimately, communication with your sales reps. More

    and more customers are turning to the Web to find local water treatment dealers and water quality experts. Winning the SEO battle against your competition involves being a leader on social media. This months cover story delves a little deeper into the shifting dynamic of online marketing.

    Last months WQA Aquatech USA 2015 convention offered several chances for attendees to enhance their marketing and professional water quality acumen. Let us know what you think is working in marketing today. Post comments to our online articles and on our Bulletin Board.

    Water Technology Advisory Board

    David Chew, Fairmount Water Solutions, Chardon, OH; Stephen Grandeau, CWS-V, AQUASCIENCE of New York, Clifton Park, NY; Cang Li, Ph.D., Selecto Scientific, Inc., Suwanee, GA; Matthew Wirth, Pargreen Water Technologies, Chicago, IL; Norm Marowitz, Region-X, Taunton, MA; Steven Richards, CWS-VI, CI, CSR, CCO, The Aqua Source Group, Inc., Honeoye, NY; Dr. Joseph Cotruvo of Joseph Cotruvo & Associates, LLC, Washington, DC.

    To fi nd editorial topics planned for upcoming issues, go to:

    www.watertechonline.com, click on Advertise - In the Magazine.

    Water Technology accepts professional, unbiased and informative articles:Contact Rich DiPaolo at: [email protected]

    ADVERTISINGVICE PRESIDENTOF BUSINESS PUBLISHINGTracy [email protected]

    SALES MANAGERLisa [email protected]

    CLASSIFIED ADVERTISINGLisa [email protected]

    EDITORIALEDITORIAL DIRECTORRich [email protected]

    ASSISTANT EDITORMaria [email protected]

    TECHNICAL EDITORJoseph [email protected]

    CREATIVE ART DIRECTORMarty [email protected]

    MATERIALS MANAGERMarty [email protected]

    CORPORATEGENERAL MANAGERBarry [email protected]

    CHIEF OPERATIONS OFFICERBrent [email protected]

    VICE PRESIDENT OF B2B GROUPMike [email protected]

    VICE PRESIDENT OF BUSINESS PUBLISHINGTracy [email protected]

    VICE PRESIDENTOF FINANCEBrad [email protected]

    VICE PRESIDENT, AUDIENCE DEVELOPMENTDelicia [email protected]

    AUDIENCE DEVELOPMENT MANAGERAnna [email protected]

    EDITORIAL

    INFORMATIONEditorial, Advertising &Publishing Offices

    For Subscription information, Outside the United States:

    847-763-1867,

    Toll-free: 866-721-4807

    or email:

    [email protected]

    Subscribe/Renew/Change of

    Address:

    http://www.watertechonline.com/

    subscribe

    Water Technology (ISSN 0192-3633) is published monthly (plus an additional issue in December) by Grand View Media Group,200 Croft Street, Birmingham, AL 35242, to serve the water treatment industry and its suppliers.

    Periodicals postage paid at Birmingham, AL, and at additional mailing offi ces. 2014 subscription rates for US, Canada and Mexico: one year $74 two years $111

    Foreign subscription rates:one year $150two years $248single issue $15issue containing surveys $25Buyers Guide $37

    Registered in the US Patent and Trademark Offi ce, Copyright 2015 Grand View Media Group. Reproduction of this magazine in whole or in part without the express written permission of the publisher is prohibited.

    The publisher reserves the right to reject any and all materials not in keeping

    with the publications standards, whether such standards are written or not. The

    publisher makes no judgments as to claims of products or services advertised.

    Individual comments made in this publication may not be in agreement with

    its publisher. Postmaster: Send changes of address to Water Technology, PO

    Box 2174, Skokie, IL 60076.

    Photo credit byryo/iStock/Thinkstock

    By Rich DiPaoloEditorial Director

    Water Technology magazine

    Whats your companys marketing plan and, more importantly, is it effective? These two questions, which can be more accurately described as many businesses top critical issues, are often posed by our readers. In fact, each July we publish results of our annual benchmarking survey and finding new customers and marketing/advertising have become popular responses to the question, What keeps you up at night?

    For decades, businesses from small mom-and-pops to larger corporations and public relations firms to even trade publishers have been challenged to measure the impact on many forms of advertising and marketing. And, when you cant manage what you cant measure, as the old saying goes, it becomes a critical issue. Over the years, creating unique URLs and developing promo codes have helped determine a marketing programs success.

    Today, social media is driving eyeballs to your companys website and, ultimately, communication with your sales reps. More and more customers are turning to the Web to find local water treatment dealers and water quality experts. Winning the SEO battle against your competition involves being a leader on social media. This months cover story delves a little deeper into the shifting dynamic of online marketing.

    Last months WQA Aquatech USA 2015 convention offered several chances for attendees to enhance their marketing and pro-fessional water quality acumen. Let us know what you think is working in marketing today. Post comments to our online articles and on our Bulletin Board.

    marketingcustomersadvertising

    Up Front.indd 4 4/14/15 2:41 PM

  • Free Info: 204 or WaterTechOnline.com/freeinfo

  • 6 Water Technology May 2015

    AROUND THE INDUSTRY

    California governor issues statewide

    mandatory water restrictions

    California Gov. Jerry Brown recently

    issued mandatory water restrictions for

    the first time across the state to reduce

    water usage by 25 percent. Brown, stand-

    ing on dry grass from Phillips Station in

    the Sierra Nevada, issued an executive

    order, explaining in a statement Californias drought demands unprecedented action.

    The 25 percent cut in water use amounts to

    approximately 1.5 million acre-feet of water

    in nine months.

    Infographic highlights importance

    of fresh water conservation

    An infographic titled, Every Drop

    Counts, released by Natures Water Ltd. illustrates the importance of fresh water.

    According to the infographic, 97 percent of

    the worlds water is salt water, two percent is frozen in glaciers and only one percent

    equates to available fresh water, which the

    worlds population, around seven billion people, all share. The infographic highlights

    that the worlds population is growing by 80 million people a year on average, increasing

    the demand for fresh water by around 16.9

    billion gallons a year.

    New standard evaluates effective

    Cryptosporidium removal from

    public drinking water

    NSF International has published the

    first consensus-based American National

    Standard to evaluate municipal water filtra-

    tion technologies performance in remov-ing Cryptosporidium from public drinking

    water supplies. The new standard, NSF/

    ANSI 419: Public Drinking Water Equipment Performance Filtration, incorporates fed-

    eral and state regulatory requirements

    and assists state regulators in verifying

    compliance while reducing costs and time

    for manufacturers by streamlining the test-

    ing process. In addition to federal and

    state requirements such as certification

    to NSF/ANSI 61: Drinking Water System Components Health Effects, the NSF/

    ANSI 419 standard incorporates the U.S.

    Environmental Protection Agencys (EPA)

    Long Term 2 Enhanced Surface Water Treatment Rule (LT2) created to ensure Cryptosporidium is effectively removed from

    public drinking water and applies to all

    public water systems using surface water

    or groundwater that is under the direct influ-

    ence of surface water.

    Four federal agencies join forces,

    develop early warning system to

    detect algal blooms

    EPA announced it is joining forc-

    es with NASA, the National Oceanic and

    Atmospheric Administration (NOAA) and the U.S. Geological Survey (USGS) to develop an early warning indicator system

    using historical and current satellite data to

    detect algal blooms. EPA researchers will

    develop a mobile app to notify water quality

    managers of water quality changes using

    satellite data on cyanobacteria algal blooms

    from NASA, NOAA and USGS. The project

    will create a standard, reliable method for

    detecting cyanobacteria blooms in fresh

    water lakes and reservoirs throughout the

    U.S. using ocean color satellite data. To

    allow for more frequent observations over

    wider areas than can be accomplished by

    taking traditional water samples, numerous

    satellite data sets will be evaluated against

    environmental data collected from the fresh

    water reservoirs and lakes.

    California Energy Commission

    approves standards for water

    appliances

    To help manage water resources to

    deal with the effects of Californias drought and in preparation for any future droughts,

    the California Energy Commission

    approved standards for water appliances

    which will save over 10 billion gallons of water in the first year. Over time, water

    savings are forecast to reach 105 billion gallons per year, a savings of over three

    times the annual amount of water used by

    San Francisco. The approved energy effi-

    ciency and water standards require water

    appliances to consume less water which in

    turn will require less energy while perform-

    ing the same function. Last year, California

    consumed 443 billion gallons of water a

    year from running faucets and flushing

    toilets/urinals.

    EPA launches Safe Drinking Water

    Act dashboard

    EPA announced the release of the

    Safe Drinking Water Act (SDWA) dash-board. The SDWA dashboard is a user-friendly website presenting data

    about violations and the compliance sta-

    tus of public water systems. The website

    contains interactive charts and graphs

    providing information regarding public

    water systems compliance with federal drinking water regulations and enforce-

    ment actions. Annual statistics and five-

    year trends for U.S. public drinking water

    systems in easy-to-read bar chart and pie

    graph formats are included in the dash-

    board, and all data on the website can be

    downloaded, exported and printed. The

    SDWA dashboard is the latest in a series of online dashboards available through

    EPAs Enforcement and Compliance History Online (ECHO) website.

    PEOPLE

    Chandler Systems Inc. announced

    Brett Wilfong has been hired as the

    companys business development manager, and Ted Cooksey has

    joined the company as the national

    sales manager. Wilfong brings more than 20 years of sales experience in the wastewater and water treatment

    industries, and Cooksey has more

    than 40 years of experience in the water treatment industry.

    Corvias Solutions announced Jason

    Washington and John Campagna

    have joined the company as vice pres-

    idents of partnership development.

    Both Washington and Campagna will help municipalities in the Chesapeake

    Bay region understand the benefits

    of a community-based public-private

    partnership solution for stormwater

    and infrastructure challenges. WT

    WT ATI.indd 6 4/14/15 8:51 AM

  • BENEFITS TO YOUR SYSTEM INCLUDE:

    Variable speed motor results in near continuous chemical injection.

    Adjust output 5100%.

    Eicient operation with nothing to program.

    Built-in Tube Failure Detection System The Best in The Business, (U.S. Patent 7,001,153 and 7,284,964).

    A-100NF

    BENEFITS TO YOUR SYSTEM INCLUDE: Precise output control to 20:1 turndown by means of an easy to adjust dial knob.

    5 second repeating timer cycle.

    0.255 second adjustable feed (injection) cycle.

    Exclusive, patented Tube Failure Detection System built-in!

    THREE MODEL VARIATIONS:RB = Rate Only TB = Total Only RT = Rate and Totalizer

    Easy to read six digit LCD.

    Battery powered with two standard AAA batteries.

    Factory calibrated, nothing to program.

    Peristaltic Metering PumpVARIABLE SPEED with

    PERCENTAGE SPEED

    CONTROL

    A-100NCPeristaltic Metering Pump

    FIXED SPEED with

    TIME INTERVAL CONTROL

    F-1000Digital Paddlewheel Flowmeter

    5300 Business Drive, Huntington Beach, CA 92649 USA714-893-8529 fax: 714-894-9492

    [email protected]

    www.blue-white.com

    In

    sis

    t on the B

    est!

    Water Should be Treated by the BestMETERING INJECTOR PUMPS FLOWMETERS

    Free Info: 206 or WaterTechOnline.com/freeinfo

  • 8 Water Technology May 2015

    Products & Serv i ces

    Blue-White Industries Ltd.s Sonic-Pro

    Hybrid Ultrasonic flow meters measure flow

    rate using either Doppler or Transit Time

    methods. Noninvasive, clamp-on transduc-

    ers work with both clean and dirty fluids,

    with a high-capacity flow velocity range

    of up to 30 feet per second. Sonic-Pro

    can be configured and controlled remotely

    through RS-232, RS-485, USB or Ethernet.

    View real-time flow and download data log

    files remotely on a Windows PC. Housing is

    NEMA 4X (IP 66) wash down.

    Blue-White Industries Ltd. Circle 112

    Flow meters

    FilterCor pleated carbon filters, offered with

    polyester or polypropylene carbon impregnat-

    ed media, feature the efficiencies of standard

    pleated cartridges with the added benefit of

    carbon. Theyre designed to improve the taste

    and quality of drinking water by reducing and/

    or eliminating sediment, taste, odor, chlorine

    and other undesirable components. The coco-

    nut-based, food grade carbon impregnated

    media is ultrasonically side-seamed netted

    and assembled using molded thermoset plas-

    tisol end caps, which wont import foreign

    contaminants into the downstream flow.

    FilterCor Inc. Circle 113

    Carbon filters

    QMP Inc.s Protector Red-D Ultra submi-

    cron depth filtration series uses a proprietary,

    patented, electro-adsorptive media technolo-

    gy capable of removing submicron pathogens

    and inorganic contaminants through electro-

    adhesion and ion exchange. This technol-

    ogy can remove/reduce: Chlorine, bromine,

    iodine, VOCs, residual pharmaceuticals and

    more. Tested by a certified laboratory, it can

    also remove/reduce: >99.99 percent of virus-

    es, bacteria and cysts; >95 percent of lead,

    arsenic V and cadmium; ferrous-iron, >80

    percent; chromium, >85 percent; selenium,

    >75 percent; and mercury, >60 percent.

    QMP Inc.Circle 115

    Submicron depth filtration

    Microfilter Co. Ltd. is pleased to

    announce the Reverse Osmosis Drinking

    Water Filtration System (M9 RO system)

    has been tested and newly certified by

    NSF International against NSF/ANSI 58. The

    system has the ability to produce at least

    23.39 gallons per day with 0.5 gallons per

    minute. The M9 system and filters can be

    easily installed and replaced, even without

    any tools, and a wide range of filters can be

    applied for each customers needs.

    Microfilter Co. Ltd.Circle 114

    RO system

    The FLX tank stocking program has been

    initiated by Arts Way Vessels to promote

    quick shipping for steel skid-mounted D.I.

    exchange tanks. These tanks are used with

    various configurations of media to produce

    high-purity water in several applications.

    The portable or exchange capability allows

    the facility to be free of harmful chemicals

    used in the regenerating process once these

    medias are exhausted. The tanks are then

    taken to a central facility to regenerate the

    media to a usable state.

    Arts Way VesselsCircle 110

    Exchange tanks

    To accommodate the growing demand in

    commercial water treatment of tap and well

    water, AXEON Water Technologies is proud

    to announce the redesign and expansion of

    the R1-Series Commercial Reverse Osmosis

    Systems. Ranging from 1,800 up to 21,600

    gallons per day, R1-Series systems feature a

    robust, innovative design that allows for ver-

    satility in the event of feedwater-quality varia-

    tions. R1-Series systems sleek, expandable

    design allows for more membrane housings,

    offering an economical and flexible option

    when capacity demands increase.

    AXEON Water TechnologiesCircle 111

    Commercial RO systems

  • Free Info: 207 or WaterTechOnline.com/freeinfo

  • 10 Water Technology May 2015

    By Joseph Cotruvo, Technical EditorCONTAMINANT OF THE MONTH

    E. coli and other fecal bacteria in drinking waterE. coli detections in food and water are a good indication relatively recent sewage/sanitary contamination has occurred.

    What they are: Coliforms (total coliforms) are diverse

    bacteria that live (not exclusively) in the

    intestines of warm-blooded animals.

    Thermotolerant fecal coliforms are a

    subgroup that can ferment lactose at 44o

    to 45o C (111.2o to 113o F).

    E. coli (Escherichia coli) are a

    subgroup of fecal coliforms. They are

    gram-negative, rod-shaped bacteria

    named after Theodor Escherich, who

    discovered them in 1885.

    There are numerous species and

    strains of each, and most are not harmful,

    but some can infect humans.

    E. coli constitute about 0.1 percent of

    gut flora, so they are present in greater

    numbers than pathogens and are usually

    beneficial.

    E. coli are the most important

    indicator bacteria for relatively recent

    fecal contamination, because they are

    more numerous than fecal pathogens,

    can survive in the environment and are

    similarly subject to water treatment.

    Risks are associated with exposures

    to sewage/sanitary contaminated

    milk and food, recreational water and

    drinking water.

    Apart from the disease concerns of

    some strains, E. coli have many uses

    in biotechnology, including recombinant

    DNA research.

    Health effects: Nonpathogenic E. coli begin to

    colonize an infants gastrointestinal (GI) tract within 40 hours after birth from

    food, water or human contact.

    E. coli detections in food and water are

    a good indication that relatively recent

    (perhaps 10 to 15 days) sewage/sanitary

    contamination has occurred. They

    survive longer at lower temperatures.

    They reproduce rapidly under ideal

    conditions, doubling in 20 minutes.

    They are good indicators for potential

    bacterial and viral contamination.

    Certain pathogenic strains can cause

    diarrhea and illnesses such as gastroen-

    teritis, urinary tract infections, neonatal

    meningitis, hemolytic-uremic syndrome,

    peritonitis, septicemia and some pneu-

    monia.

    Shiga toxin-producing strains such as

    E. coli 0157:H7 cause hemolytic-uremic

    syndrome, which has many serious

    health outcomes and often death.

    Water treatment: E.coli are effective treatment indicators

    for bacteria and viruses but not protozoa.

    Standard disinfection with chlorine,

    hypochlorite, chlorine dioxide,

    ozone or ultraviolet (UV) is effective

    in minutes in low turbidity water, as

    well as chloramines with much longer

    concentration multiplied by time values.

    Protozoa are not as susceptible to

    disinfection as are E. coli and bacterial

    and viral pathogens, thus filtration is

    necessary for removal, although UV is

    also effective; boiling and distillation will

    eliminate all pathogens.

    One micron POU carbon filters

    remove Giardia and Cryptosporidium,

    but not bacteria and viruses. If they contain silver, it is only to reduce

    microbial regrowth on the filter and not to

    disinfect the water.

    POU is not permitted for meeting

    microbial drinking water standards in

    public water supplies.

    Appropriate POE systems can be

    used for decentralized compliance.

    Analyses: Optimal growth of E. coli occurs at

    37o C (98.6o F), which is normal body

    temperature.

    Traditional analyses involve

    membrane filtered culture plating in a

    microbiology laboratory.

    In recent years, Colilert-type methods involving production of the

    enzyme -glucuronidase have greatly

    simplified the analyses for E. coli. The

    enzyme produced by E. coli partially

    metabolizes a marker chemical that

    then produces color.

    Kits costing about five dollars per

    test allow testing under nonmicrobiology

    laboratory conditions.

    The water sample with the reagent is

    retained for 18 to 24 hours at approxi-

    mately 98o F (37o C). As a presence/

    absence test, appearance of a yellow

    color indicates total coliforms; fluores-

    cence under a UV lamp indicates E. coli.

    Quantification can be done using

    multiple dilutions.

    Regulation: Disinfection and filtration drinking

    water regulations have reduced risks of

    waterborne diseases.

    The current drinking water regulations

    have an MCL of < 1/100 ml only for E.

    coli or fecal coliforms.

    Analyses for total coliforms are still

    required, but they are used primarily to

    indicate whether there are sanitary flaws

    in the system that should be corrected.

    If E. coli are verified, there is the potential for a boil water notice to be

    issued because of the connection with

    sewage contamination. WT

    Dr. Cotruvo is president of Joseph Cotruvo and

    Associates, LLC, Water, Environment and Public

    Health Consultants. He is a former director of the

    U.S. EPA Drinking Water Standards Division.

  • Free Info: 208 or WaterTechOnline.com/freeinfo

  • 12 Water Technology May 2015

    By Joseph Cotruvo, Technical EditorPROFESSOR POU/POE

    Introduction

    The statement, Water is life, is not an exaggeration.

    All living plants and animals require regular and sufficient

    water consumption for survival, as well as for growth and

    development. Serious and even fatal outcomes can occur

    under extreme conditions of either seriously inadequate

    or very excessive water intake, and there might be some

    health benefits associated with consumption beyond the

    averages. Water is also a common element in Christian,

    Muslim and Jewish religious writings.

    Daily water consumption occurs from several sources:

    Tap water, beverages and foods made with tap water,

    bottled water, bottled beverages and metabolic water that

    is produced from ingested food and its conversion to

    energy. The first four are obvious. The fifth, metabolic

    water, is created by living organisms through metabolism

    by digesting and oxidizing energy-containing substances in

    their food. Metabolism produces about 110 grams of water

    per 100 grams of fat, 41.3 grams of water per 100 grams

    of protein and 55 grams of water per 100 grams of starch.

    So, it adds a few hundred milliliters to our daily water intake.

    How much water should we drink?

    Ingested water serves many functions. It is essential for

    maintaining blood composition, salts balance and cellular

    osmotic pressure, and it aids digestion, helps eliminate

    wastes in urine and feces, provides a solvent/solute load

    for the kidneys and helps control body temperature through

    perspiration. It usually contains salts and some nutrients

    like calcium, magnesium, chloride, sulfate, sodium and

    potassium; and, uptake of essential minerals is often more

    efficient from water than from foods. Calcium and magnesium

    uptake from water and milk is in the range of 50 to 60 percent

    versus approximately 15 to 20 percent from foods.

    It is important to consume water regularly, especially

    during physical stress conditions. I recall when coaches

    would not allow athletes to consume water during practice

    and games, ostensibly to prevent vomiting. Nowadays,

    we see them drinking constantly. Acute dehydration has

    immediate, measurable and adverse consequences.

    Fluid loss of one percent stimulates thirst and impairs

    thermoregulation. Vague discomfort and loss of appetite

    appears at two percent. Dry mouth appears at about three

    percent loss. At four percent loss, work capacity decreases

    by 20 to 30 percent. Headaches and sleepiness occur at

    about five percent loss. Collapse can occur at about seven

    percent, and a 10 percent loss is life-threatening.

    Water intake is needed at a minimum to replace

    losses and prevent dehydration. Water is lost through

    urine, feces, respiration and evaporation. Young children,

    pregnant and lactating women, the elderly, heavy work

    and exercisers and persons with certain diseases have

    increased fluid requirements compared to the general

    sedentary population. Numerous studies have attempted to

    determine water needs, but in 1989 the National Research

    Council (NRC) concluded that because of the complexities,

    a Recommended Dietary Allowance (RDA) could not be

    established, but an Adequate Intake (AI) reference value was

    provided for healthy Canadian and American populations.

    Water needs under conditions of physical stress, high

    temperature and humidity are substantial. Physically active

    individuals might sweat at the rate of three to four liters per

    Professor POU/POEThis months topic: Daily drinking waterrequirements and actual water intake.

    How much water should people drink, and how much do they

    actually drink every day?

    It is complicated. The amount of water that is needed for health and

    homeostasis varies by a persons age and weight, climate and their level of physical activity. Some estimates and recommendations have

    been generated from several published studies.

    Q

    A

  • www.WaterTechOnline.com 13

    hour under those conditions. Daily fluid

    requirements have been shown to range

    from as little as two liters per day to 16

    liters per day. Several national military

    organizations have conducted studies of

    the water needs of troops under stressed

    survival and endurance requirements.

    A study of members of the Zimbabwe

    National Army doing strenuous work over

    12 days showed that consumption of the

    test group was 11 liters per day versus

    seven liters per day in the control group.

    The U.S. Army revised its water

    replacement guidelines to 0.5 liters per hour

    for an easy work rest cycle at 78o to 81.9o

    F to at least one liter per hour for a hard

    work/rest cycle of 10/50 minutes at > 90o

    F. The revision occurred after 190 military

    personnel were hospitalized over several

    years for hyponatremia (excess, unreplaced

    sodium loss by perspiration), which can be

    fatal when excessively large volumes of

    plain water were consumed in combination

    with a low sodium chloride diet.

    Gender and age specific AIs were

    established by the NRC in 2004 (See

    Table 1).

    The values in Table 1 are applicable

    under typical, nonstressed conditions. For

    higher stress situations (e.g., athletes), the

    amount of water ingested should equal the

    amount lost, i.e., 1 kg of lost weight = 1 kg

    homeostasis varies by a persons age and weight, climate and their

    Table 1

    Age AI (l/day)

    Zero to six months 0.7 assumed from human milk

    Seven to 12 months 0.8 milk plus food and beverages

    One to three years 1.3

    Three to eight years 1.7

    Nine to 13 years 2.4 boys, 2.1 girls

    14 to 18 years 3.3 boys, 2.3 girls

    19 to 70+ years 3.7 men, 2.7 women

    Free Info: 209 or WaterTechOnline.com/freeinfo

  • 14 Water Technology May 2015

    PROFESSOR POU/POE

    of water consumption. Alcohol has a known

    transient diuretic effect, but adequate

    fluid intake immediately following alcohol

    consumption will not result in appreciable

    fluid losses over a 24-hour period.

    The World Health Organizations (WHO) requirements in liters per day for

    adults are listed in Table 2.

    How much water is actually consumed by U.S. citizens?

    Regulatory agencies establish

    regulations for contaminants in water partly

    based upon assumed values for daily

    human tap water consumption. Precise

    determinations of actual consumption

    vary by individuals and conditions; so

    to simplify the regulatory decision, the

    U.S. Environmental Protection Agency

    (EPA) assumes lifetime consumption of

    two liters per day for a 70 kg adult, and

    one liter per day for a 10 kg child. WHO

    assumes two liters per day for a 60 kg

    adult and one liter per day for a 10 kg

    child. Canada assumes 1.5 liter per day

    for a 70 kg adult.

    Several large-scale surveys have

    produced data on consumption of

    community water and/or total water by

    individuals and groups. Results tend to

    be in similar ranges given the margins

    of variability in these types of studies

    (e.g., Kahn; and Kahn and Stralka,

    2008). For example, a 1989 report by

    Ershow and Cantor, using survey data

    for three consecutive days from 1977-

    78, concluded that the mean value for

    tap water consumption was 1.193 liters

    per person per day, and 88 percent

    consumed two liters per day or less. A

    more recent analysis of a survey for two,

    nonconsecutive days from 1994-96 (EPA,

    2000) of 15,303 persons gave 0.927 liters

    per person per day as the average per

    capita ingestion of tap water. The estimated

    Free Info: 210 or WaterTechOnline.com/freeinfo

    Table 2

    Sedentary, Physically active/ temperate env. increased temperature

    Female adult 2.2 4.5

    Male adult 2.9 4.5 - 11.0

  • www.WaterTechOnline.com 15

    PROFESSOR POU/POE

    90th percentile consumption was 2.016

    liters per day (range 1.991 to 2.047). Some

    people reported drinking no tap water, so

    results for 14,012 consumers only were

    1.0 liters per day (0.976 to 1.024) as the

    mean, and the 90th percentile value was

    2.069 liters per day.

    Values for total water consumption

    for consumers only were 1.241 liters per

    day (1.208 to 1.274) as the mean, and the

    estimated 90th and 95th percentiles were

    2.345 and 2.922 liters per day, respectively.

    So, 83 percent of consumers only consumed

    two liters of water per day or less.

    The average reported consumption for

    bottled water drinkers was 0.737 liters per

    day; the 90th and 95th percentile estimates

    were 1.568 liters per day and 1.971 liters

    per day.

    The total water consumption average

    for all individuals was 1.232 liters per day,

    and the 90th and 95th percentiles were

    2.341 and 2.908 liters per day. In this

    study, approximately 84 percent of the

    U.S. population consumed two liters or

    less per day. About 13 percent of the U.S.

    population water consumption in those

    studies was attributable to bottled water

    and 10 percent to other sources.

    For children between one and 10 years

    old, the mean total water consumption was

    0.528 liters per day, and the 90th and 95th

    values for total ingestion were 1.001 and

    1.242 liters per day. Thus, 90 percent of

    children consume one liter of water per

    day or less.

    Are there health benefits from greater water consumption?

    Although it is difficult to precisely

    determine desirable and ideal water

    consumption levels, there are reports that

    people with greater water consumption

    may benefit more compared to those

    with less. Dehydration has been linked

    to increases in risks of urinary tract

    infections, dental disease, constipation,

    kidney stones and impaired cognitive

    function. Higher fluid intakes have been

    associated with reduced risks of urinary

    tract stones, colon and urinary tract

    cancer, and mitral valve prolapse in some

    studies. More research is necessary on

    this appealing hypothesis.

    Conclusions: How do these approximate values compare to AIs and regulatory default assumptions?

    It is clear that the actual water

    consumption in the U.S. is below the

    recommended AI values for almost every

    Free Info: 211 or WaterTechOnline.com/freeinfo

  • 16 Water Technology May 2015

    PROFESSOR POU/POE

    age group. Some additional water is

    provided by metabolism and nontap water

    sources, but the AI values would not

    likely be exceeded in many cases except

    perhaps for active high consumers.

    Regarding the default water con-

    sumption values of two liters per day

    for adults and one liter per day for a 10

    kg child, approximately 90 percent of

    adults are consuming two liters per day

    of tap water or less, and almost all very

    young children are consuming about

    one liter of tap water per day or less. So,

    water consumption levels indicate that

    drinking water standards are generally

    protective of the population and have

    greater margins of safety for essen-

    tially all very young children and virtu-

    ally all adults. Additional conservatism

    is embedded in calculations of drinking

    water standards by inclusion of relative

    source contribution factors attributable

    to drinking water as a source. The usual

    default value is 20 percent which results

    in additional safety.

    There are several studies indicating

    potential health benefits from long-term

    consumption of greater amounts of water,

    which is worth exploring further.

    So, todays take-home message is: More water and a little more salt is good

    for people with more strenuous activity.

    And, the good news is that community

    tap water in the U.S. is safe almost

    everywhere. WT

    Sources

    1. Water requirements, impinging

    factors and recommended intakes.

    Ann C. Grandjean, in Nutrients in

    Drinking Water, World Health

    Organization, Geneva, 2005. ISBN92

    4 159398 9.

    2. EPA estimated per capita water

    consumption in the U.S. EPA-822-00-

    008, April 2000.

    3. The mineral composition of water

    and its contribution to calcium and

    magnesium intake. CN Ong, AC

    Grandjean and RP Heaney, in calcium

    and magnesium in drinking water, JA

    Cotruvo and J Bartram eds. World

    Health Organization, Geneva, 2009.

    ISBN 978 92 4 156355 0.

    Dr. Cotruvo is president of Joseph Cotruvo

    and Associates, LLC, Water, Environment and

    Public Health Consultants. He is a former

    director of the U.S. EPA Drinking Water

    Standards Division.

    Free Info: 212 or WaterTechOnline.com/freeinfo

    Looking For

    with proprietary cartridges, your customers cant buy

    on the internet?

    Wall Mount models Pump Models UF Membrane Ultra Filters

    WOWQuick ch

    ange ROs with L

    OW COST

    replacement cart

    ridges & membr

    anes!

    EASY TO SELL

    Wall Mount models Pump Models UF Membrane Ultra Filters

    rep

    EASY TO SELL

    855-999-SAFE (7233) www.SafewayWater.com

    CONSUMER LITERATURE!ONSUMUMERRER LLLITITITERERAATUR

    FREE

    IN STOCK ORDER TODAY!

    Drinking Water

    Systems

    i h i id

    RO & UFRO & UFRO & UFRO & UF

    $25OFF

    FIRST ORDERNEW CUSTOMERS ONLY LIMIT ONE

    For more information on this topic, go to www.

    WaterTechOnline.com and enter keyword(s):

    Drinking, water, EPA, community, health.

    Joseph Cotruvo, Technical Editor

    4/14/15 9:17 AM

  • Free Info: 213 or WaterTechOnline.com/freeinfo

  • 18 Water Technology May 2015

    New Product Roundup

    Hydrotech MTS System The Hydrotech MTS System provides better performance for less money

    with significantly lower capital cost. The system features higher salt and water

    efficiency with no hard water, channeling for constant high quality water. MTS

    Systems can detect flow rates under 1gpm and total flow during power outages

    for up to 9 hours, insuring all water being treated is accounted for. Designed

    with the dealer in mind, it also features simple operation and easy installation.

    All systems are available in single, duplex, triplex and quadplex operation and

    are easily expandable and scalable. For more information, call 877-299-5999.

    Hydrotech

    www.hydrotechwater.com

    Circle 402

    Watercheck SVThe Watercheck SV specifically looks for 81 Semi-volatile Organics,

    including target chemicals based upon EPAs recommendations for site

    assessments of real property where contamination is known or sus-

    pected. Phenols and Poly Aromatic Hydrocarbons, including phthalates,

    make up a majority of this list. Phthalates help make up many useful plastic

    materials, but they are known as endocrine disrupters as are many other

    semi-volatile compounds. In addition to the list, this analysis can help

    identify other potential contaminants, like pesticides, herbicides and fuel-

    based chemicals, through our Mass-Spec library search and comparison

    of over 20,000 chemicals. 6571 Wilson Mills Road Cleveland, OH 44143

    Phone: 1-800-458-3330.

    National Testing Laboratories, Ltd.

    www.ntllabs.com

    Circle 404

    Environmentally Friendly Water Filtration System

    MTN Products is a proud distributor of the most exciting, environmen-

    tally friendly and innovatively improved water filter ever designed the

    eco3 water filtration system. The system helps to increase the global

    demand for environmentally friendly products without compromising

    water filtration performance and with the added benefit of being more

    economical than conventional filters currently on the market. With a

    unique range of hygienic, recyclable filter products for use with POU

    water coolers and office coffee applications, and with the flexibility to

    incorporate single or multiple filtration media, it can be customized to

    achieve the required water quality you need.

    MTN Products

    www.mtnproducts.com

    Circle 403

    BevGuard Water Filters BevGuard water filters are an affordable product developed specifically for

    the beverage and food equipment industry and are tested and approved by NSF

    for standard 42 for chlorine, taste and odor reduction. The product line provides

    an economical alternative to expensive filters. The cartridge comes encapsu-

    lated for sanitary purposes and is ready to install. The filter comes with 8 ounces

    of polyphosphate, a sediment-wrapped carbon block and requires no activa-

    tion. Compared to competitive pleated filters or standard blocks, BevGuards

    sediment-wrapped carbon block has a greater filtration capacity with results

    including: Greater filter life, more carbon surface area, higher flow rates and

    reduced pressure loss. Call 800-642-4274 for more information.

    Charger Water Treatment Products

    www.chargerwater.com

    Circle 401

  • www.WaterTechOnline.com 19

    www.unitedfi lters.com

    Circle 408

    Ultra-D FiltersUnited Filters Ultra-D Series offer efficiencies comparable to mem-

    brane filtration but at very low press drop, with high flow rates and high

    loading capacity. These cartridges work equally well in fresh, brackish

    or salt waters. These filters are made using a proprietary, electrodsorp-

    tive media technology that is capable of removing submicron pathogens

    and inorganic contaminants through electro-adhesion and ion exchange.

    These filters are offered in 2.5 and 4.5 OD and from 5 to 40 lengths.

    901 S. Grant Amarillo, TX 79101 Phone: 806-373-8386.

    United Filters International

    New Vintage Style RO FaucetIntroducing Tomlinsons new Vintage Faucet for RO and treated water

    dispensing. Made of high quality lead-free brass, our new Vintage faucet is

    a real standout with all the up-sell appeal. Available in 5 designer finishes

    including polished chrome, satin nickel, antique bronze, venetian bronze

    and brushed stainless. Mounting hardware and 3/8 quick connect is

    included. The Vintage RO Faucet is NSF listed to ANSI/NSF 61 - 9 and 372.

    Tomlinson Industries

    www.tomlinsonind.com

    Circle 407

    RO TransformedIntroducing the GRO from Pentair Water Purification. The GRO increases

    efficiency and boasts a 50% recovery rate, without disrupting rejection

    performance or daily production rate of the element. It features integrated

    push fit connections and can easily be retrofitted into existing equipment.

    Pentairs new GRO is NSF certified to deliver quality water your customers

    trust from genuine Pentair products. Available in 36, 50 and 75 GPD

    models, discover how the GRO can transform your business. Learn more

    at www.waterpurification.pentair.com. For more information, contact

    Mike Glodowski, product manager, at [email protected] or

    262-238-4400.

    Pentair Water Purification

    www.waterpurifi cation.pentair.com

    Circle 405

    FWS Drinking Water SystemsPureRites FWS Drinking Water Systems, created in partnership with

    Kemflo International, provide a simple, compact design for under-sink

    applications. These two- and three-stage under-sink systems first reduce

    sediment, sand, rust and suspended solids, then transform water that

    tastes metallic and/or smells musty, removing organic chemicals such as

    chlorine. PureRite FWS systems are an economical solution for todays

    water dealers and OEMs. For more information, contact Bob Marshall at

    [email protected] or 571-287-1983.

    PureRite

    www.purerite.com

    Circle 406

  • 20 Water Technology May 2015

    COVER STORY

    If you are sitting comfortably under the umbrella of your marketing plan with

    your toes in the sand, beware: A tidal wave of change is coming. Triggered by

    growing use of the Internet for purchases, this change will not only disrupt how

    service companies get customers, but also, how businesses are run. This new

    system establishes a winner takes all environment for the industry, which might be

    good news if you can learn how to surf it.

    Social review sites form this approaching tsunami. They threaten established water

    treatment companies and provide opportunities for startups to rocket to the top-ranking

    positions. The first companies that adapt to this change will ride a wave of success that

    can establish their dominance in the industry for years to come.

    Disruptive nature of social reviewConsumers are shifting to social review sites for help in choosing service compa-

    nies. Yelp, Google Plus and Angies List have already staked their claims as the leaders in this new world of marketing. Some companies have felt the sting of a bad review

    and responded emotionally with frustration. Instead of embracing this change, business

    owners have complained and halfheartedly attempted to play the game, and many

    businesses are hoping that the shift towards

    review sites will just go away.

    This exasperation stems from losing con-

    trol over how consumers perceive compa-

    nies. Until now, businesses controlled their

    public image. Only positive praise was pre-

    sented to the general public. In general, dis-

    satisfied consumers did not openly express

    their feelings.

    In the past, well-designed websites had

    the power to persuade people to choose

    companies that actually provided horrible

    service. Clients were unable to confirm the

    Modern techniques and strategies require technology-focused thinking.

    By Steve Marsh

    Social reviews are literally at peoples fingertips. These social

    Riding

    marketing

    the changing wave of

  • www.WaterTechOnline.com 21

    reliability of advertising messages. Review sites have changed all of

    that. Consumers now have a powerful voice. They are empowered

    to express their opinions to the world.

    Warning signs of changeJust as you would note the impending devastation of a tsunami

    when you see a receding waterline, you must now heed the signs

    of this coming wave of social review.

    The wave that started in California and swept to the East Coast

    before finally flowing to the South is beginning to cover every

    place. There are still places along the way where no reviews have

    been written for water treatment companies. But we all know that

    trends in social media can sweep the country almost overnight.

    Social review sites are taking over the rules of search engine

    optimization (SEO). For example, the Google Map listings are

    given to companies with the most Google Plus reviews. If you

    perform this test in major cities across the country, you will see this

    trend follow the same path.

    Only a year ago, social review sites had no placements on the

    first page of a Google search. The crash of this wave is already

    disrupting existing marketing.

    Whats so great about review sites?Growing numbers of consumers are deferring to social review

    websites due to convenience and reliability. According to Pew

    Research, 58 percent of adults in the U.S. carry a smartphone.

    Social reviews are literally at peoples fingertips. These social media sites offer your customers as well as prospects many ben-

    efits, including:

    Speed: It takes only seconds to retrieve names and relevant

    information on local service companies. A similar search

    engine produces many distracting results which confuse and

    slow the process.

    Narrower search: Many review sites make choosing easier

    by creating a prioritized list. By looking at the top listings, 90

    percent of the options are instantly eliminated.

    Easily compared: Several top companies can be viewed with

    just a few clicks. Since the same format is used, comparisons

    are easily made.

    Reliability: As the number of company reviews increases, so

    does the reliability of the ranking. Once a company acquires

    30 reviews, the consumer description becomes pretty clear.

    As the reviews reach into the hundreds, the ranking becomes

    hard to debate.

    Accountability: Customers feel confident that a highly rated

    company will pay attention if a problem should arise. They know

    if they receive poor service, they can give a bad review in return.

    A consumer shiftWhere are the growing numbers of social review site users

    coming from?

    SEO efforts already have taken a major hit by being knocked

    off of Googles first page by review sites. As this trend grows, it will draw more consumers toward review sites.

    People are shifting from popular search engines to review

    sites because of the convenience, reliability and speed

    mentioned previously.

    Personal referrals are being replaced by the more

    comprehensive nature of review sites.

    The most surprising source of new users is the large number

    of customers who are willing to jump ship. Many consumers

    have tolerated their current service company for fear of trying

    a different one. Social review provides the confidence many

    people need to make a change.

    Changing how companies runThe standards by which companies are judged have been

    rewritten. Companies are no longer predominantly evaluated on

    how well they accomplish a service. They are now largely judged on

    the consumer experience of the entire process. Failure to perform

    as expected, arriving late, poor communication or disappointing the

    customer in any way can now result in a costly negative review. It

    Free Info: 216 or WaterTechOnline.com/freeinfo

    Worldwide brand recognition

    Exclusive consumer nancing

    Dealer sales, marketing,

    and technical support

    Service providers wanted.

    Visit us today for more information. www.westinghousewatertreatment.com

    1-800-763-8363

    Dealers

    anted

    , WESTINGHOUSE and INNOVATION YOU CAN BE SURE OF are trademarks of

    Westinghouse Electric Corporation. Used under license by The LeverEdge. All Rights Reserved.

  • 22 Water Technology May 2015

    COVER STORY: RIDING THE CHANGING WAVE OF MARKETING

    takes 15 five-star reviews to counteract a

    one-star rating. A single bad review could

    cost a company thousands of dollars in lost

    revenue.

    This new consumer power is

    highlighted by the fact that a person can

    write a scathing review based solely on an

    unsatisfactory inquiry call. A poor review can

    be permanently lodged against a business

    even if that person never hires the company.

    Low-end and bait-and-switch companies are

    easy to identify with this system. Reviews

    make clear which companies provide good

    value. The consumer-satisfaction bar has

    been raised. Those who cant meet the new standards will be swept away.

    How customers feel has now become as

    important as the service itself. Companies

    must adapt to this new set of expectations.

    Larger, established businesses may find

    this to be a daunting task.

    An overhaul of the entire service process

    will be required. Owners must evaluate their

    businesses from a customers perspective. Negative reviews need to be analyzed to

    determine how to prevent that experience

    from happening again. Sensitivity to

    consumers feelings must become part of the company culture.

    It may be necessary to hire a business

    consultant to objectively evaluate and

    implement the necessary changes. Another

    option is to find a panel of consumers to

    recommend changes.

    Winner takes all

    Review ranking systems lead to an

    environment where only a few compa-

    nies win. Consumers intentionally ignore

    companies with low ratings or the fewest

    number of reviews and focus solely on the

    top-ranked companies. The top-ranked

    companies will get the most work and, as

    a result, receive even more reviews. The

    companies that reach the top will be able

    to ride the wave and dominate consumer

    attention for that review site. The only

    way for the winners to get dethroned is for

    them to slip up on their customer service

    and allow their rating score to drop.

    The good news is that few companies

    have yet to claim a dominant ranking.

    A window of opportunity is wide open,

    especially in cities where social review has

    not yet become popular and the competition

    is not already established.

    The companies with the highest rank-

    ings are the targets to beat. In order to

    discover the Yelp rankings of a company

    and its competitors, simply go to Yelp.

    com and type in the service type and city

    at the top.

    The easiest way to find Angies List

    rankings is to join Angies List as a consum-

    for many years will be hard to beat. Angies

    Editors note: A version of this article origi-nally appeared in our sister publication,

    . Please visit www.cleanfax.com to read articles and news from the pro-fessional carpet cleaning and restoration industry.

    Free Info: 217 or WaterTechOnline.com/freeinfo

  • www.WaterTechOnline.com 23

    The easiest way to find Angies List

    rankings is to join Angies List as a consum-er member. The cost for this ranges from

    free to $29 annually depending on the city.

    Google Plus ranks are determined by

    looking at the Google Map section for the

    city and service offered. The companies

    with the most reviews tend to rank higher

    on the local map listing. The sooner a com-

    pany starts this process, the better their

    chance of riding the wave.

    Another reason to start sooner rather

    than later is that Yelp and Google Plus

    reviews accumulate. They are not elimi-

    nated from the ranking score due to age. A

    company that has actively collected reviews

    for many years will be hard to beat. Angies List, on the other hand, only takes into account the most recent three-year period

    for scoring.

    A startup company now has the

    opportunity to seize the top position before

    established companies are able to adjust

    to the new service standards. Larger and more mature companies do not have an

    advantage in this new system.

    The wave is comingGet up off the sand and get ready. This

    tsunami of change is coming, and there

    does not appear to be a way of escaping it.

    The reality of having to deal with consumer

    reviews will be a challenge for all service

    companies.

    Overall, this will eventually create a

    far more professional and service-oriented

    industry. The consumers will be the victors.

    As far as businesses are concerned,

    there will be both winners and losers.

    Those who adapt to the new rules first are

    going to ride the wave and win big. The oth-

    ers will be swept away.

    Heed the warning signs for this one.

    Getting on top of this wave is worth the

    effort. WT

    Editors note: A version of this article origi-nally appeared in our sister publication, Cleanfax. Please visit www.cleanfax.com to read articles and news from the pro-fessional carpet cleaning and restoration industry.

    Steve Marsh is the creator of the Be Competition

    Free Marketing Program. He is a 40-year vet-

    eran of the carpet cleaning industry, an instruc-

    tor and a Senior Carpet Inspector. Marsh is a

    marketing and business consultant who helps

    owners build their companies to attract higher

    quality customers. For more information, visit

    www.BeCompetitionFree.com. Marsh is also a

    frequent writer for Cleanfax magazine.

    For more information on this topic, go to

    www.WaterTechOnline.com and enter

    keyword(s): Marketing, sales, customers,

    SEO, social.

    Steve Marsh

    Free Info: 218 or WaterTechOnline.com/freeinfo

    WATER PURIFICATION

    REIMAGINING WATER

    }50% RECOVERY RATE}INNOVATIVE DESIGN}HIGH PERFORMANCE UPGRADE

    RO TRANSFORMED

    ATION

    ORMED

    REIMAGINING WATER TRUSTED TECHNOLOGIES TRANSFORMED

    waterpurification.pentair.com

  • 24 Water Technology May 2015

    WQAs member companies have differ-ent focuses in the marketplace, we all provide a great benefit for consumers clean, safe and enjoyable water for hundreds of millions of people in the

    fact, we need to remind them of the great things we do, while pointing out that our industry can be the solution, as opposed to the problem.

    When the association speaks, its only as loud as its membership. As members, we can speak much more

    looks forward in the upcoming years and becomes a proactive rather than reac-tive player, people in this industry will want even more to be part of our member-ship to take advantage of everything the association has to offer.

    ing as WQAs president helped with your own companys vision planning

    speci c ways?When I signed up for the role

    several years ago, I thought all I had to do was attend a few meetings and receptions each year. Boy was I wrong. Being WQA president has basically become a second full-time job for me over this past year.

    Working with the WQA staff, our members and the industry has been a really enrich-ing experience for me personally.

    However, I wouldnt change the expe-rience of what we accomplished as an association this past year. It was difficult at times, but I firmly believe that we moved the association forward strategi-cally and have set up a strong future. I

    We recently spoke with the Water Quality Associations (WQA) Board President Douglas S. Sam Karge, who is also vice president of Pentair Water Purification, a division of Pentair. In this exclusive interview, Karge discusses WQAs push for

    a different type of strategy in the market, some changes during his tenure, the associations recent accomplishments and WQAs plans to stay ahead of the curve.

    Water Technology: Please offer a little background into your role

    at WQA, and what accomplishments you achieved as board president.

    Sam Karge: This is a huge question. Ive been on the board for the last seven years, serving first as governor-at-large and then moving through the different executive roles, culminating in this last year as president. During the last several years, I continually came back to the question, How do we keep this organization relevant in a constantly changing environment? Ive always felt that WQA has great staff members who do great work, but theyve generally been focused on playing defense rather than offense in terms of the organizations overall strategy on several fronts.

    As many of your readers may know, we implemented a number of lead-ership changes at the WQA over the past 12 months. This was by far the most difficult, gut-wrenching time in my professional career because I feel so close to the staff and the organization as a whole. However, I knew that if we wanted to keep the organization relevant and moving forward, and keep the great staff at WQA doing great things, we would need to transition from a defense to offense strategy in the market.

    The one accomplishment I value most from my tenure on the board and as president is how we worked closely with the board of directors and staff to reset the focus, structure and overall direction of the staff and organiza-tion to align with the industry, the members and our market overall. This refreshed and focused strategy will help drive us forward in the future.

    WT: In your opinion, what is the most important issue(s) facing our

    industry today?

    SK: I think consumers are growing more and more knowledgeable every day about water quality. If we want to be relevant in 10 years, we need to acknowledge changing consumer perceptions and expedite our growth and forward momentum as an industry. I feel that new technology has lagged as has new thinking about how we approach consumers. Pretty soon consumers may pass us in their knowledge of what it is we do. We need to stay ahead of this as an association and an industry.

    WT: How have WQA and its mem-

    bers worked to solve these concerns

    in recent years?

    SK: The WQA has made great strides

    in providing better industry information for consumers. Some good examples include our newer consumer-directed publications, such as Water Treatment for Dummies andGetting Smart with Softeners, as well as our Consumer Opinion Study and Modular Education Program (MEP). All of these proj-ects help us get ahead of the curve when it comes to information about the industry. These are also prime examples of our associations efforts to move from defense to offense.

    WT: In retrospect, how have disrup-

    tive legislation, such as Californias

    Water Technology interviews WQA Board President Douglas Sam Karge

    The associations board president offers a closer look into his role with WQA, the associations accomplishments and how WQA plans to stay ahead of the curve.

    By Maria Woodie, Assistant Editor

    WQA Board President Sam Karge is also vice

    president of Pentair Water Purifi cation,

    a division of Pentair.

    Photo credit WQA

    WT Feature Karge.indd 24 4/15/15 11:50 AM

  • www.WaterTechOnline.com 25

    FEATURE

    stance on water softeners, helped to

    strengthen our industry and incorpo-

    rate advanced technology?

    SK: I think adversity gives us a rea-

    son to work together. While many of

    WQAs member companies have differ-ent focuses in the marketplace, we all provide a great benefit for consumers clean, safe and enjoyable water for hundreds of millions of people in the U.S. When legislators lose sight of that

    fact, we need to remind them of the great things we do, while pointing out that our industry can be the solution, as opposed to the problem.

    WT: Why is the WQA and becoming

    a member of this association important

    for water treatment dealers and manu-

    facturers?

    SK: When the association speaks, its only as loud as its membership. As members, we can speak much more loudly than as individuals. As the WQA

    looks forward in the upcoming years and becomes a proactive rather than reac-tive player, people in this industry will want even more to be part of our member-ship to take advantage of everything the association has to offer.

    WT: Has the experience of serv-

    ing as WQAs president helped with your own companys vision planning or your own personal development to

    better serve customers? If so, in what

    speci c ways?SK: When I signed up for the role

    several years ago, I thought all I had to do was attend a few meetings and receptions each year. Boy was I wrong. Being WQA president has basically become a second full-time job for me over this past year. I have loved every minute of it though.

    Working with the WQA staff, our members and the industry has been a really enrich-ing experience for me personally.

    However, I wouldnt change the expe-rience of what we accomplished as an association this past year. It was difficult at times, but I firmly believe that we moved the association forward strategi-cally and have set up a strong future. I

    also believe that it taught me about how to manage my time and priorities better than ever before.

    One of my favorite quotes is from

    Roger Seip, who was the keynote speak-er at the WQA convention a few years ago. He said, Dont confuse that which

    is urgent for that which is important. That really sticks with me. WT

    The WQA has made great strides in providing better industry information for consumers. Some good examples include our newer consumer-directed publications, such as

    , as well as our Consumer Opinion Study and Modular Education Program (MEP). All of these proj-ects help us get ahead of the curve when it comes to information about the industry. These are also prime examples of our associations efforts to move from defense to offense.

    tive legislation, such as Californias

    Start with one, two or three lamps. Then

    add lamps as capacity needs increase for

    a total of four.

    316L stainless steel vessel

    Electropolished and passivated to meet the

    highest industry standards. Built to last.

    LED lamp status indicators

    MPT fitting standard. Sanitary

    or flange fittings optional.

    UV intensity monitoring

    with 4-20mA output (optional).

    High heat shutoff (optional).

    Made in USA! American quality

    build with fast turnaround times.

    Call [email protected]

    Visit uvsuperstore.com One source for ALL your UV needs!

    Versatile!Yet simple to install, maintain and upgrade

    UV Lamps Quartz Sleeves Parts RefurbsIndustrial / Commercial / Residential UV Systems

    With more than 50

    years of combined

    industry experience

    you can count on

    UV Superstore for

    expert advice on

    systems, lamps

    and parts.

    Free Info: 219 or WaterTechOnline.com/freeinfo

    For more information on this topic, go to

    www.WaterTechOnline.com and enter

    keyword(s): WQA, POU, POE, association,

    regulations.

    Maria Woodie, Assistant Editor

    dit WQA

    WT Feature Karge.indd 25 4/15/15 11:51 AM

  • 26 Water Technology May 2015

    The objective of this article is to determine how to properly evaluate the

    means to be used in sizing of the interconnecting piping among the

    several vessels comprising the overall system. These vessels consist

    of such items as the automated washer, a receiving tank connected

    to the washer and such auxiliary equipment as sinks and showers all

    of which discharge water laden with particulate matter that could possibly

    consolidate, causing piping blockages. These blockages would require the

    removal through the use of appropriate cleaning tools or, perhaps, partially

    disassembling the piping.

    System description and objectivesThe household system, being considered herein, consists primarily of a

    discharge tank and a semi-automatic washer assembly. The washer assembly

    is provided with removable, hot and cold fresh water connections and a

    removable wastewater connection attached to a wastewater discharge or

    holding tank. The holding tank is also provided with a permanent wastewater

    pipeline discharging to a sewer as well as with a separate hand-loaded dryer.

    The overall system is supplied with additional household items such as

    toilets, multiple sinks and showers. These items will be considered as well,

    since wastewater from all of these materials is provided with wastewater

    piping, and they are ultimately connected to a common sewer line. It is

    important to mention the direct gravity flow of wastewater is transferred by the

    pipeline from the discharge or holding tank to the sewer, as it is necessary

    to note the same for the sinks, showers and other such items, separate from

    the washer assembly. Pumped flow, however, is used for the transfer of

    wastewater from the washer to the discharge tank.

    Operational procedureThe procedure used to operate the

    semi-automatic washer discharge tank

    assembly consists first of properly making

    a selection from the available operational

    variables, which are comprised of: The

    material to be washed, such as cotton, knit

    fabrics or delicate fabric materials; these

    materials are then followed by temperature

    of the water to be used; the degree to which

    the fabric is soiled; and the water level to be

    used for the washer.

    After depositing detergent with the fabrics

    to be washed, the washer is started and the

    remainder of the operating conditions that

    need to be followed is automated.

    The wash tank is first filled with clean

    water and the fabrics are cleaned by agitation.

    This is followed by the pump transfer of the

    wastewater to the discharge tank, which

    then discharges the water by gravity to

    the sewer line, through appropriately sized

    piping, while the fabrics are dewatered by

    rapid rotation of the inner tank of the washer.

    This processing sequence is repeated with

    a second input of clean water for rinsing,

    followed by dewatering the wash in order to

    complete, stop and end the cycle.

    Figure 1 provides a schematic and

    partial general arrangement of the

    items discussed earlier in regards to the

    description of the system.

    Avoid internal particulate deposition and plugging of pipingA household system consists primarily of a discharge tank and a semi-automatic washer assembly.

    By Alan Cross

  • www.WaterTechOnline.com 27

    FEATURE

    Wastewater dischargeExamination of the discharge wastewater

    flow revealed that the contents consisted of

    rather small, elongated fibrous pellets, 1/8

    to 1/4 inch in diameter with a small length to

    diameter ratio of perhaps two to one.

    Although the concentration of the

    pellets in the washer assembly was not

    measured and varied with the type of

    input fabric materials processed, the

    analysis, considered herein, did not require

    consideration of the small concentrations

    of this variable of utmost importance the

    belief being that the density of the particles

    and the velocity of the water in the piping

    are being considered more important.

    However, efforts were made initially to filter

    the washer discharge material to avoid

    possible clogging of the piping.

    This procedure proved unacceptable,

    but because the filter openings needed for

    filtration were rather small in size due to

    space limitations restricting the size of the

    filter, and because the particulates were

    somewhat fibrous, the filters quickly clogged

    and required replacement. Cleaning of the

    filters was not considered an option because

    of the fibrous nature of the deposits, which

    rendered a cleaning operation too time-

    consuming and impractical.

    Because of the filtering difficulties

    involved, it was thought that clogging of the

    wastewater piping might best be avoided

    by maintaining turbulent flow in the piping.

    Whether turbulent or laminar flow exists in

    the interconnecting piping of the subject

    installation is easily determined by the

    calculation of the Reynolds number, or Re.

    Thus, it has been concluded by others that

    if the Re is less than 2,100, laminar flow

    prevails and if greater than an Re of 2,100,

    turbulent flow prevails. Pertinent equations

    for making this determination are as follows:

    Re = (D)(V)(Liq.Dens./(0.000672)(Liq.

    Visc.)

    (Liq.Press.Drop) = (2)(f)(L)(Va)2/(g)(D)

    (Ent.+Ex.Loss) = (1.5)(Va)2/(2)(g)

    (Vert.Liq.Height) = (Liq.Press.Drop) +

    (Ent+Ex.Loss)

    Summary In the above application, it has been

    assumed that the particulates are not sticky

    and are not capable of adhering to the

    inside surfaces of the piping; the density of

    1. Semi-automatic washer, provided with an inner vessel with sidewall perforations and a

    motor-driven agitator for washing, as well as with the ability to rotate rapidly to dewater

    the wash after wastewater is transferred by the pump to the discharge tank.

    2. Discharge tank a holding tank from which water is drained by gravity to the sewer.

    3. Inner vessel of washer.

    4. Clean wash water hot and cold water inlets and outlets and the wastewater discharge

    outlet, provided with control valves.

    5. Water source for clean water.

    6. One-inch diameter transfer line for a high velocity transfer of wastewater to the

    discharge tank.

    7. Two-inch diameter piping from the shower, sink and discharge tank to the sewer with

    discharge by gravity only.

    8. Sewer line.

    9. Shower water discharge outlet.

    10. Sink water discharge outlet.

    11. Maximum discharge tank water level.

    Figure 1: Schematic arrangement of piping

    45

    6 47

    11

    10

    7

    1

    7

    79

    26

    2

    1

    3

    7

    12

    8

    1.7

    0.7

    5

    Description of Figure 1

    * Graphic created and courtesy of Alan Cross.

    Re = Reynolds number

    D = Inside pipe diameter, feet

    V = Liquid velocity, feet per second

    Liq.Dens. = Liquid density, pounds/

    cubic feet

    Liq.Visc. = Liquid viscosity, centipoise

    Liq.Press.Drop = Frictional loss inside

    pipe, feet

    f = Frictional pipe loss coefficient, .005

    used in this calculation

    L = Total pipe length, feet

    Va = Inside pipe velocity

    g = 32.2

    Ent.+Ex.Loss = Loss due to entering

    and leaving the pipe, feet

    Vert.Liq.Height = feet

    Table 1: NomenclatureDescription of schematic arrangement (locations 1-11)

  • 28 Water Technology May 2015

    FEATURE: AVOID INTERNAL PARTICULATE DEPOSITION AND PLUGGING OF PIPING

    the particulates is not much greater than that

    of the liquid water carrying fluid; and the par-

    ticulates are not long, thin or highly flexible

    and are not capable of entanglement, such

    as hair, so as to form large size bundles of

    pipe blocking debris. Furthermore, the inter-

    nal pipe flow in all cases, as determined by

    the Re, must be greater than 2,100 the

    transition from laminar to turbulent flow.

    The calculation method proposed in

    this article has indicated that this is indeed

    the case: An Re of 2,100 or greater having

    been calculated, as shown in Table 2, for all

    of the arrangements comprising the overall

    system.

    That turbulent flow in a pipeline in

    this particular service, as described

    herein, remains to be seen as a means of

    avoiding pipeline clogging. However, as of

    three months in service with this system,

    there has been no reported clogging of

    the piping, during which washing was

    performed almost daily. WT

    Alan Cross received a B.Ch.E. degree from the

    City College of New York and an M.S.Ch.E. degree

    from NYU Polytechnic School of Engineering of

    Brooklyn. Cross is a long-time member of the

    American Institute of Chemical Engineers and

    has more than 30 years of experience in the

    design of direct fi red process heaters, while

    in the employment of the Abb Lummus Heat

    Transfer Division of Abb Lummus Crest located in

    Bloomfi eld, New Jersey. He has since written and

    published about 10 design articles relating to heat

    transfer, fl uid fl ow and a variety of other topics

    and has authored and received fi ve U.S. patents.

    Free Info: 220 or WaterTechOnline.com/freeinfo

    www.wishingwellintl.org

    Video Contact

    (954) 421-1454

    Help us help the nearly one billion

    people lacking safe drinking water

    Help us help the nearly one billion

    people lacking safe drinking water

    ...purely protecting Life

    A $100 donation provides

    water for 10 people for

    ten years.

    Booth 1049

    System Reynolds number (Re) Discharge piping from holding or discharge tank to sewer 3,000

    Discharge piping from shower to sewer 200,000

    Discharge sink to sewer 150,000

    Table 2

    For more information on this topic, go to www.

    WaterTechOnline.com and enter keyword(s): Piping,

    washers, sewer, discharge, water.

    Alan Cross

  • Isnt it frustrating to spend so much efort acquiring customers, only have them slip away? Why do they go?

    he customer likes to feel that they have the best value for their dollars spent. hey have to love the look of their cooler, It needs to look attractive and expensive, high end, to justify the recurring monthly cost.

    hey need to be get more than they expected in regards to output, taste and purity of the water. hey love a cooler that cleans itself automatically while delivery ice cold water.

    Our Pure Ice Self Cleaning iltering water cooler has a high grade stainless steel front, and glowing digital display, to give that wow factor when your customer sees it.

    But behind that shining exterior, is a powerhouse. he higher grade cooling system produces the most cold water under 40F. Others are not even close. Hot water is kept at a very high average temperature, keeping customers happy.

    Ozone prevents bacterial bioilm from forming, keeping your water tasting pristine. Our double quality control system functionally tests each unit twice against a battery of tests, to eliminate as many costly service calls as possible in the ield.

    he heavy steel frame is designed to weather years, reliably putting out gallon ater gallon of ice cold water.

    FREE Sample This

    Month, Reserve Yours

    We know youll love the cooler once youve tested it. So were happy to send you a free cooler, no strings attached.

    Please call our friendly staf today at 1-888-828-1426 to reserve your cooler.

    Dont put aside this magazine before giving us a call, with todays hectic workloads, this can easily get lost in the task pile.

    While Polished Looks Impress Customers First...

    Its These Keys That Keep Customers Loyal

    Free Info: 221 or WaterTechOnline.com/freeinfo

  • 30 Water Technology May 2015

    MAINTENANCE & OPERATIONS

    The Business Center

    By Amin Almasi

    Centrifugal pumps and their piping for water applications:

    Part two

    Significant causes of poor pump performance and solutions.

    The function of suction piping is to supply an evenly distributed flow of water

    to the pump suction, with sufficient pressure to the pump to avoid exces-

    sive turbulence in the pump impeller. Pump suction problems can result

    in poor pump performance, poor bearing life and poor mechanical seal

    performance. In extreme cases, vibration can cause failure of piping and appurte-

    nances. Significant causes of poor pump performance and maintenance problems

    are cavitation and air-lock. Suction piping should be adequately sized and properly

    designed to avoid cavitation. Generally for any pumps piping, the optimum piping size should consider the installed cost of the piping and the operational require-

    ments (piping friction and others).

    There are always some maximum velocity limits. Particularly for suction piping,

    the piping size should limit velocity to values below those where bubbles will rise

    through water. A minimum velocity is usually needed to prevent the settling of

    solids (if applicable). As a very rough indication, suction piping velocities should

    be in the 2.95 feet to 4.27 feet per second range unless suction conditions are

    unusually good. In many pumps, suction piping is at least one size larger than the

    suction flange at the pump. The piping should also be laid out correctly to eliminate

    air/gas pockets and air-lock. The suction piping should be as short as possible and

    as simple as possible to prevent accumulation of air from water being pumped. In

    other words, suction pipes need to be short and straight. The suction piping should

    be arranged with as few bends as possible. If bends are necessary, use long

    radius ones when applicable. An important factor to consider during the design of

    suction pipe work geometry is to reduce turbulence at the pump suction nozzle.

    It is imperative that the amount of turbulence and entrained gas (or air) is kept to

    a minimum. The water flow is further complicated when elbows or tees are located

    adjacent to the pump suction nozzle; when this happens, uneven flow patterns or

    air (gas) separation keep the water from evenly filling the impeller. A straight length

    of pipe is needed before any pump. As a rough indication, a straight length of pipe

    of an equivalent length of five times the pump inlet size (five times diameter) should

    be installed before any pump; some specifications mandate eight times diameter

    or even 10 times diameter for this straight length. With a suction line entering the

    pump in the horizontal plane, the eccentric reducer is placed with the flat on the top.

    Both a check valve and a manual stop valve (usually gate valve) should be

    installed in the discharge piping with the check valve placed between the pump and

    the stop valve to protect the pump from reverse flow and excessive back pressure.

    If a control valve is needed, place at the discharge piping in a reasonable distance

    from the pump. Ideally, the optimum control valve location is within 4.93 feet of the

    pump discharge to prevent too much surging of water in the pumping system when

    the discharge is throttled.

    Avoid pockets or high points where

    gas (air) can accumulate in the suction

    and discharge piping. An ideal discharge

    piping run is one where the piping

    gradually slopes up from the pump to

    the discharge. This will ensure any gas

    or air in the discharge side of the pump

    can be evacuated to the outlet.

    Radial forces are being generated

    in the pump housing from the pressure

    in the piping system acting on the volute

    area. The magnitude and direction

    of the forces is dependent upon the

    piping arrangement along with the

    areas and pressures involved; this

    should be considered in the design of

    the pump piping. For maintenance and

    repair work, remove the coupling; the

    pump internals can also be removed

    from the pump case, ideally without

    disturbing the pumps piping.

    Site installationThe pump installation requires spe-

    cial attention. The pump base-plate

    should be leveled to within 0.008 inch-

    es per inch. Regarding the installation

    of a pumps piping, it is recommended to pipe from the pump suction flange

    to the suction source (such the pipe

    rack), not the other way around.

    Do not operate a centrifugal pump

    for long periods of time at or near

    the shut-off point (zero flow maximum