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WASHINGTON DC METRO PLAYBOOK Presented to TranswesternMarch 2018 February 2017 March 2015
SELKIRK PARTNERS
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 2
STATE OF THE UNION - INDUSTRY
Real Estate markets on the mend
Service provider consolidation - the Big Three
Gateway Cities continue to lead
Recurring revenue vs. One-Off
Specialize, or Die
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 3
STATE OF THE UNION – TRANSWESTERN WASHINGTON
Good Roots
Changing of the guard
Some missing links – lost some players to free agency
Bigger is not always Better
How to Differentiate
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 4
KEVIN MCSHEA - AT A GLANCE
Brokerage: 32 years
Tenant Advisory: Studley, Staubach
Agency: Smithy Braedon, Prudential, COPT, Kemper
Corporate Services: Microsoft, Wells Fargo, AIG, URS
National: More than 100 cities in U.S.
Branch Management: Staubach Philadelphia, Managing Principal
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 5
DON’T JUST TAKE HIS WORD FOR IT
“Your knowledge of each market and your presentation of our options were always comprehensive, concise and definitive. You were able to satisfactorily build the leverage needed for below-market renewal terms. And by the way, you met or surpassed all of Microsoft’s bottom-line oriented goals.”
– Frank White, Real Estate Manager
“I just wanted to let you know we appreciate all that you did for the company. Your leadership was valuable to our operations in Philadelphia. You will be missed.”
– Roger Staubach, Chairman & CEO
“It was indeed gratifying to deal with a real professional whose dedication to customer satisfaction places him and his firm on the highest ethical plateau.”
– Ted Helm, Vice President
“Comcast tends to change the scope of a project often and Kevin’s resilience is amazing. No matter what kind of change we threw at him, he continued to produce stellar results. I couldn’t ask for a better representation of exemplary service.”
– Dan Edwards, Vice President
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 6
GOOD IS THE ENEMY OF GREAT
Why some companies make the leap…
1. Level 5 Leaders: Humility + Will
2. First Who… then What
3. Confront the Brutal Facts
4. Pursue only what you can be the Best
5. What drives the economic engine (common denominator)
“Put your best people on your biggest opportunities, not your biggest problems.”
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 7
COMMON DENOMINATOR - COMMISSIONS PER SFOpportunity Agency
Government /
Public Sector
Corporate
ServicesLaw Firms Technology Engineering
Financial
ServicesNon-profit
ProfileLong term relationship, immediate revenue opportunity, half-fees
Big transactions, portfolio services, cross-sell opportunities
Recurring revenue, cross-sell opportunities, insulates down market
Highest fees PSF, trophy space
Flexibility, short term leases
Contract related, short-term leases
High-end space, large fee PSF
3,400 DC metro
HC 50 50 50 50 50 50 50 50
SF per Head 250 250 250 400 200 250 300 300
Rental Rate $50.00 $30.00 $30.00 $60.00 $40.00 $40.00 $50.00 $30.00
Term 5 5 5 7 5 5 7 5
Commission % 1.5% 3% 3% 4% 4% 4% 4% 4%
Commission $46,875 $56,250 $56,250 $336,000 $80,000 $100,000 $210,000 $90,000
Fee Per Head $938 $1,125 $1,125 $6,720 $1,600 $2,000 $4,200 $1,800
Fee PSF $3.75 $4.50 $4.50 $16.80 $8.00 $8.00 $14.00 $6.00
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 8
COMMON DENOMINATOR - COMMISSIONS PER SFOpportunity Agency
Government /
Public Sector
Corporate
ServicesLaw Firms Technology Engineering
Financial
ServicesNon-profit
ProfileLong term relationship, immediate revenue opportunity, half-fees
Big transactions, portfolio services, cross-sell opportunities
Recurring revenue, cross-sell opportunities, insulates down market
Highest fees PSF, trophy space
Flexibility, short term leases
Contract related, short-term leases
High-end space, large fee PSF
3,400 DC metro
HC 50 50 50 50 50 50 50 50
SF per Head 250 250 250 400 200 250 300 300
Rental Rate $50.00 $30.00 $30.00 $60.00 $40.00 $40.00 $50.00 $30.00
Term 5 5 5 7 5 5 7 5
Commission % 1.5% 3% 3% 4% 4% 4% 4% 4%
Commission $46,875 $56,250 $56,250 $336,000 $80,000 $100,000 $210,000 $90,000
Fee Per Head $938 $1,125 $1,125 $6,720 $1,600 $2,000 $4,200 $1,800
Fee PSF $3.75 $4.50 $4.50 $16.80 $8.00 $8.00 $14.00 $6.00
$16.80$14.00
$3.75 $4.50
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 9
GAME PLAN
First Who, then What
Play to your Strengths
A look at Agency, Occupier and Corporate Services
Marketing State of Mind
The Next Generation
Culture of We
“Work your Strengths; Partner your Weaknesses.”
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 10
THE PLAYING FIELDVIRGINIA DC MARYLAND TOTAL
Size 138M SF 105M SF 69M SF 312M SF
Vacancy Rate 18.0% 9.1% 16.7%Industrial/Flex
219M SF
Class A Average Rents $35.18 $60.75 $26.33
Under Construction 2.9M sf 5.6M sf 224,000 sf
Movers and Shakers86,700 net job growth in the 12 months ending
March 2016 (the highest since 2000).
UNEMPLOYMENT
U.S. VIRGINIA DC MARYLAND
4.9% 3.9% 6.0% 5.3%
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 11
FIRST WHO: ROSTER – WASHINGTON, DC
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 12
FIRST WHO: ROSTER - VIRGINIA
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 13
FIRST WHO: ROSTER - MARYLAND
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 14
FIRST WHO: ROSTER – CUSHMAN & WAKEFIELD (DC)
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 15
FIRST WHO: ON THE FIELD
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
COVERAGE
VA DC MD
138M 105M 69M
POTENTIAL CAPACITY
28 26 16
SF PER BROKER
4.9M 4.8M 4.3M
PRESENT CAPACITY
15 18 17
53% 69% 106%
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 16
FIRST WHO: BY THE NUMBERS
First Who, then What
Play to your Strengths
A look at Occupier Services
Marketing State of Mind
The Next Generation
Culture of We
#
GROSS
NORTHERN
VIRGINIA
WASHINGTON
DC
SUB
MARYLANDTOTALS
Exec Vice President $1,500,000 3 5 0
Senior Vice President $750,000 8 6 6
Vice President $300,000 6 5 4
Asst Vice President $200,000 6 5 4
Associate $100,000 5 5 2
Totals 28 26 16 70
Aggregate $14,600,000 $15,500,000 $7,100,000 $37,200,000
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 17
PLAY TO YOUR STRENGTHS
Asset Services (Agency Leasing and Property Management)
Capital Markets
Industrial
Market Research
Equity / Investment Opportunities
Occupier Services (Specialty Niche)
Corporate Services (Relationships, Resume)
First Who, then What
Play to your Strengths
A look at Occupier Services
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 18
THEN WHAT: ASSET AND AGENCY SERVICES
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 19
THEN WHAT: ASSET AND AGENCY SERVICES
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 20
THEN WHAT: ASSET AND AGENCY SERVICES
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 21
THEN WHAT: ASSET AND AGENCY SERVICES
Targeted Owners
Akridge
American Realty Advisors
Beacon Capital Partners
Boston Properties
BPG Properties
Brandywine Realty Trust
Brookfield Office Properties
Carr Properties
COPT
Danac Corporation
First Potomac Realty
Forest City
Foulger-Pratt Companies
Guardian Realty
KBS Realty
Liberty Property Trust
Monday Properties
Monument Realty
Petersen Companies
Quadrangle Development
Rubenstein Development
TA Associates
Thomas Properties Group
TIAA – CREF
TishmanSpeyer
Vornado Realty Trust
WRIT
“I found Kevin to be highly professional
individual, whose knowledge of real estate and
the local real estate community makes him a
valuable asset of any leasing team.”
- Robin Burke, Kemper
“Most directly in your role as an owner’s leasing
representative, your energetic pursuit of prospective
tenants and the fair, even-handed approach with
which you negotiated the ensuing transaction
gained by respect early on … always assured me
that my company’s best interests were being well
represented … consistently able to win access to
excellent prospect leasing opportunities.”
- Jud Williams, COPT
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 22
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
THEN WHAT: CORPORATE SERVICES – BY PLATFORM
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
Strategic ConsultingTransaction
ManagementWorkplace Project Management Lease Administration
Capital Markets :: Asset Services :: Facilities Management
Critical Environments :: Valuation and Advisory :: Financial Consulting
Move Management :: Lease Audit
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 23
THEN WHAT: CORPORATE SERVICES PROSPECT PROFILE
Targeted Min Annual Fees $500,000
Avg Fees PSF $4.00
Req Annual SF Rollover 5 Yr Roll 125,000
Prospect Base
Portfolio Size SF @ 5 x Roll 625,000
Headcount @ 4/1000 2,500
Assumed Company Revenue @ $100M per 400 seats $625,000,000
# Employees 2,500
Total SF @ 250 sf per person 625,000
SF @ 5 x Roll 125,000
Annual Portfolio Fees @ $4.00 PSF $500,000
Company Revenue @ $100M per 400 seats $625,000,000
Hoovers Results DC, VA, MD, DE, PA 227
RESULTS Gross Fees Annually $500,000
Shared 50-50 with Field $250,000
Net to Procuring Broker $125,000
Mid Atlantic: Virginia to Pennsylvania
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 24
THEN WHAT: CORPORATE SERVICESKevin McShea Experience
• Albany
• Atlanta
• Baltimore
• Baton Rouge
• Birmingham
• Boston
• Charleston
• Charlotte
• Chicago
• Cincinnati
• Cleveland
• Columbus
• Des Moines
• Detroit
• Edison
• Ft. Lauderdale
• Harrisburg
• Hartford
• Houston
• Indianapolis
• Jacksonville
• Kansas City
• Los Angeles
• Louisville
• Memphis
• Miami
• Minneapolis
• Mobile
• Nashville
• New York
• New Orleans
• Philadelphia
• Pasadena
• Pittsburgh
• Raleigh
• Richmond
• San Francisco
• Savannah
• Seattle
• St. Louis
• Tampa
• Virginia Beach
• Washington, DC
• Wichita
• West Palm
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 25
THEN WHAT: OCCUPIER – WHAT’S ON THEIR MINDS
Culture
Collaboration
Millennials
WorkplaceWELL BEING
Talent
CHOICE
COMMUNITY First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 26
THEN WHAT: OCCUPIER – BY SECTOR
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
TECHNOLOGY BANKING MEDIAFINANCIAL
SERVICESLEGAL
AEROSPACE &
DEFENSE
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
“We no longer need or want a salesperson to come describe the feature and benefits of their product. Today a buyer
needs someone that can guide them to a better understanding of how they meet their goals. That comes when a
salesperson is no longer seen as a pest, but as a respected authority on our business or industry.”
- John Jantsch, Duct Tape Selling
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 27
THEN WHAT: OCCUPIER – BY SECTOR
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
TECHNOLOGY BANKING MEDIAFINANCIAL
SERVICESLEGAL
AEROSPACE &
DEFENSE
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
“We no longer need or want a salesperson to come describe the feature and benefits of their product. Today a buyer
needs someone that can guide them to a better understanding of how they meet their goals. That comes when a
salesperson is no longer seen as a pest, but as a respected authority on our business or industry.”
- John Jantsch, Duct Tape Selling
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 28
THEN WHAT: OCCUPIER – BY SECTOR
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
TECHNOLOGY BANKING MEDIAFINANCIAL
SERVICESLEGAL
AEROSPACE &
DEFENSE
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
“We no longer need or want a salesperson to come describe the feature and benefits of their product. Today a buyer
needs someone that can guide them to a better understanding of how they meet their goals. That comes when a
salesperson is no longer seen as a pest, but as a respected authority on our business or industry.”
- John Jantsch, Duct Tape Selling
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 29
MARKETING MINDSET: A NEW YORK STATE OF MIND
24 / 7 / 365
Know your Neighborhood
Develop a Niche
Six Touch Program
Get Involved
Import Expertise
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 30
THE NEXT GENERATION
Maximizing Millennials
Wheel Program
Compensation
Mentor / Training
Social Media Megaphone
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 31
CULTURE OF WE
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
Everyone matters
Builds Loyalty
Minimizes Turnover
Happier Staff
Increases Productivity
Rising tides lifts all boats
Vested Interest
Profit Sharing / Equity Participation
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 32
ON THE BUS, IN THE RIGHT SEAT
First Who, then What
Play to your Strengths
A look at Service Platform
Marketing State of Mind
The Next Generation
Culture of We
Kevin McShea: Transwestern Role
Personal Brokerage Practice
o Corporate Services
o Agency Services
o Occupier Services
Regional Leadership Committee / Initiatives
Ambassador - CoreNet, Washington Board of Trade, Wolf Trap, Maryland Tech Council
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 33
WHY MCSHEA?
He’s one of us
Four Weddings and a Funeral
244%
He’s been everywhere
A players coach
Next generation
“Be part of something Special.”
– Larry Heard, President and CEO, Transwestern Family of Companies
SELKIRK PARTNERS WASHINGTON DC METRO PLAYBOOK - MARCH 2018 34
THANK YOU
Gracias. 謝謝. Obrigado. .اركش Спасибо. ขอบคุณ. Dankie. ありがとう. Merci.