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8/2/2019 Walmart Ethics and Principles
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Wal-Marts founder Sam Walton set 3 beliefs, respectful for the individual, services to
the customer, striving for excellence. The guiding principles are as follows:
At all times act with honesty.
Guide with honesty, and expect others to work with honesty. Always obey the law. Be truthful and reasonable. Respect and encourage differences, and never discriminate against anyone. Work, actions, and relationships outside of your position with the company should be free of any
conflicts of interest.
Ask your manager or the Global Ethics office for help if you have any questions about ourStatement of Ethics, or if you face an ethical problem.
Inform the Global Ethics office about any suspected violations of our Statement of Ethics.
Reveal and report all information truthfully, without manipulation or misrepresentation.
Cooperate with and maintain the private nature of any investigation of a possible ethics violation. When involved in an ethics investigation, you should reveal and report all information truthfully.
You should present all the facts you are aware of without personal opinion, bias, or judgment.
The global responsibility areas are corporate governance, environment, global supply chain,
associates, diversity, communities, health and safety, financial contributions, in-kind donations
and volunteerism, progress updates for commitments, audit results and rewards.
Wal-Mart set three main goals; operate with 100% renewable energy, create 0 wastes, and
sell products which maintain people and the environment. World-wide, Wal-Mart saw a 10.61%
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transaction, prices, and description. Record keeping is vital to assure they are compliant with all
requirements.
Wal-Mart is an American made company but yet it does most of its business with foreign
nations, and treating the American market as if it were a puppet. The 3 key insights are: lower
your costs if possible but never compromise your standards, repay your real customers/clients
with exceeding their expectations and finally if your employees are happy then business will
thrive because happy employees precipitate into happy returning customers and clients.
Wal-Mart imports approximately 18 billion dollars from China every year, which are
held to a lower standard of quality control and basically no oversight to the approval of good for
public consumption when compared the same American aspects, as well as employing thousands
of mistreated child-laborers. Wal-Mart does not buy American made products but they produce
and distribute lower quality, some time hazardous, foreign products in America. Wal-Mart is
feeding foreign markets, instead of creating American jobs, fueling domestic commerce and
raising the number of American companies/American entrepreneurs. Although usually I agree
Milton Friedmans school of thought when it comes to free enterprise and the unnecessary idea
of corporate responsibility, if I as an owner of a company can keep my labor force domestically I
can oversee the production and the operation of my business. When jobs are outsourced because
of financial reasons this usually means that you are compromising your standards in order to try
and lower costs, which is one thing I would not do as a business owner of an American company.
The customers of Wal-Mart are those who affected by the actions of the corporation,
theses customers do not even have to have ever walked into a Wal-Mart store. As long as their
lives have been affected or altered in any way these individuals are customers of Wal-Mart.
From the mom and pop hardware shop that cant keep their family business alive, since they can
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not incur their monthly overhead costs if business is low or non-existing, to the small local
communities that are turned into ghost towns with sporadic abandoned commercial zoning areas.
Wal-Mart is killing American industrialism and any incentive to start new businesses. When the
surrounding businesses are dying, so are those employees and those local employees are Wal-
Marts customers. I think Wal-Mart will be a victim of their own poison because once the Wal-
Mart customers stop showing up, they too will be no longer in business. Once you learn how to
repay your real customers for keeping your business alive you can be sure that they will return
and you repay those real customers by exceeding their expectations every time they enter the
door. Remember, everyone affected by the actions of the company is a real customer even if they
are not directly affiliated with the company.
Employees are the life force of the company. If the employees are being mistreated it
will be apparent through their work and their attitude while at work. The employees will transfer
his mentality to the customers and people they interact with everyday. The Wal-Mart
employment strategy is to employee as little number of people to save on the payroll expense but
that financial decision is again not in the best interest of the company. Yes the sole function of a
business is to make the largest profitpossible, but most CEOs do not take into consideration that
they personally are not usually affected by these actions. If they were the floor employee that is
assigned to half of a 300,000 square foot facility because the store was short staffed I do not
think they would think that CEO would pass the policy. Lying to that employee does not know
that their own company is doing this to them on purpose is plain wrong. Lying and mistreating
your employees is a good way to put yourself out of business, not a successful business strategy.