WAC Analysis

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    Company Background

    Kurien talked about the power of people and mobilization of people (farmers) with professio

    Gujarat Cooperative Milk Marketing Federation (GCMMF), popularl known as !mul

    "# #odhi, M$ of GCMMF

    %uilt on the dual philosph of value for man and value for mone (farmers and &ustomers)

    Origin

    $e&ember '* + Kaira farmers formed a milk union in !nand &it (olson ba&kground)

    -une '. + started pasteurizing milk for the %omba Milk #&heme

    '/' + $r 0erghese Kurien joined the union as its GM

    '// + #tarted produ&ing surplus milk, and therefore an investment to pro&ess surplus into mi

    '/. + #weetened &ondensed milk 

    '*1 + %ab food and &heese

    2ate '/1s and earl '*1s + entered into distribution &hannels with all parts of 3ndia, in&reas

    '* + 2%# visited and 4ational $air $evelopment Fund was set up 56 in !nand to set up

    #upport servi&es as well 888 3n&reased per &apita suppl of milk 888 3ndia from defi&

    3n&reased in&omes of families and so&ial &hanges

    Three tier Cooperative Structure

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    !ll the above bodies retained a part of earnings to meet e9penses and rest passed on to farme

    $emo&rati& ele&tion pro&ess

    2020 Targets

    Milk produ&tion in 3ndia :11 M; pa

    C!G" for n9t / ears (:1'+:1) :1<

    Milk pro&urement for ne9t / ears (:1'+:1) ':<

    Milk pro&essing fa&ilit for ne9t / ears (:1'+:1)

    :1' 4ew milk powder plant alanpur  

     4ew dair plant "ohtak 

    :1' 4ew butter plant Gandhinagar  

     4ew dair plants Faridabad, Kanpur, 2u&kn

     4ew mega &heese plamt alanpur 

     4ew dair plants !mreli, Kut&h and #urend

    Capa&it e9pansion %havnagar  

    Cooperative Development Programme

    ' =nion help (te&hni&al, managerial and marketing support): $edi&ated initiative to imporve animal health servi&e

    > 3nternal Consultant $evelopment

    #trategi& rodu&tivit ?nhan&ement

    / ?ntrepreneurship $evelopment rogramme

    * Clean Milk rodu&tion

    @ #ustainable e&ologi&al development

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    al management

    lk powder, butter and ghee

    e &attle ield, farmer training, vet servi&es

    &ooperatives in various parts of the &ountr (7peration Flood)

    en& to self suffi&ien&

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    s

    /1,111 &r 

    '/*D'@ :@1 lakh litres per da

    :>@ >.1 lakh litres per da

    ':1 M; dail 2argest milk powder plant till date

    #erve markets of $elhi and 4C"E started operating

    1 M; dail

    w, Kolkata %eing built

     4ear &ompletion $oubling &heese manufa&turing at e9i

    anagar #oon operational

    #aurashtra, Kut&h, orbandar and %otad Milk =nion

    2eadership and vision relatedE Mahila related

    Geneti&s, Calf rearing, Fertilit 3mprovement, e+animal portal

    3n&rease in&ome and redu&e operational &osts

    3nfrastru&ture, ma&hines and training

    #aplings

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    nal Centre for $isease Control) Man support staff  

    3ndian "ailwas

    0alue Chain

    ;raining) Consumers patronage

    of $air #&ien&e Member union

      t #ervi&e, !nand Federation offi&ers and staff  

      "elevan&e to farmers and few major stru&tural &hanges

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    10N!

    itng D"#$%

    P&"NTS

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    Product $ange

    rodu&ed * tpes of dair based produ&ts in :1'> :* new prod

    3ndias largest e9porter of dair produ&ts, targeting 3ndian des&ent

    Categor ;pe of Categor

    ' %read #preads

    : Milk $rinks

    > owdered Milk 

    Fresh milk 

    / Cheese

    * Cooking rodu&ts

    @ $esserts

    . 5ealth $rinks

    'ro(th

    #hare of %randed 7rganized #egment

    '/* %utter .*< d

    '/* Ghee >1< b

    '*: Cheese */< h

    '*. 3nfant Milk Food /1< h

    '.@ $air Hhitener 1< f  

    '.@ Fresh ou&hed Milk 1< a

    '* Condensed Milk *1< e

    '@ aneer 1< g

    ' 2ong 2ife Milk *1< a' oghurt /< &

    :11: Cream 1< h

    :11: Flavored Milk @1< a

    :11> 2assi 1< a

    :11/ %uttermilk @1< a

    Market leader in all produ&ts e9&ept &ho&olates and additives

    Created new produ&ts su&h as &ottage &heese and frozen pizzas from s&rat&h

    Milk #tarted own brand post end of %M#E value added produ&ts more profitable and so branded li

    #uppl &hain to ensure distribution of milk wIo spoilage + both mornings and afternoonsD :1'

    7nl national brand in milk 

    '1s + after resear&h 88 i&e &ream 88 made of milk unlike vegetable fat (=2) 88 pri&ed &o

    Hith i&e &ream, also added frozen pizzas and oghurts added to the portfolio

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    :1'+'/ erforman&e

    !mul 2ong life milk ><

    !mul #lim n ;rim milk !ugment growth

    !mul 2ong life &ream :/<

    !mul Hhipping &ream !&&elerated

    !mul beverages (in ?;) >><

    Fresh Milk :.< 2aun&h in 5derabad and

    !mul Cheese :.< 2aun&h of new flavours

    !mul Mithai Mate :<

    !mul i&e&ream :@< Maintained leadership pos

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    &ts in :1'+'/

    3ndian $air Market rodu&t #egmentation

    a *<

     b :@D/1<

    & @<

    d *D/1<

    e *D/1<

    f >D/1<

    g :<

    h '<

    '11<

      uid milk other than value added produ&ts

      + >1 3ndian &ities and milk was /1< of revenues

      petitivel and soon be&ame leading plaer (>< in :1'>) (h)

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      unjab

      tionE laun&hed ?3C and CrJme "i&h

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    3ndias largest food produ&t marketing organization (4estle ne9t)D :1< growth for the past /

    3&oni& butter advertising &ampaign laun&hed in '*1s believed to be the worlds longest runn

    Brand Building

    Milk had a &aptive &on&umer in %M# 88 found it diffi&ult to &ompete in segments su&h as o

    ress #ndi&ate ad agen& gave the butter a tagline #impl the %est

    '** + !&&ount to !# to dislodge olson 88 =tterl %utterl $eli&ious 88 Mas&ot !mul gir 

    Centred outdoor &ampaign around !mul girl 88 'st set of billboards in %ombai in '** 88 2

    !sso&iated with &urrent events 88 b :1'>, 111 su&h billboards

    Challenges

    Conne&ting with outh + so sponsorship in man sports events

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    ears

    ng outdoor advertising &ampaign

    lson (butter) 88 '/@ + 4ame !mul (amula, swadeshi)

    d billboards in prime lo&ations 88 * months later olson faded awa

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    Procurement

    7wned b >D: million farmers in :1'> + $ail ':D. mn litres + dair pro&essing units + '@

    ./< produ&ers small and marginal

    '/1 mn milk produ&ers in :1'/

    '@1 :1'/

    er &apita milk availabilit (gm I da) ''1 >'/

    ro&urement limited to Gujarat in :1'> 88 problem of &ompeting with lo&al plaers

    :1'1 + started pro&uring from Hest %engal, Maharashta and "ajasthan, but legal hassles 88 a

    outh relu&tant to join 88 tedious work 88 make them entrepreneurs with large farms &an be

    :1'+'/

    ;otal milk pro&urement '/D: mn kg ':D@< pa growth

    ro&urement from @ states outside Gujarat 88 :1< additional Buantit of milk available

    Distri)ution

    ! million retailers a&ross >,111 3ndian towns and '1,111 dealers@,111 e9&lusive fran&hised outlets (lo&ation)

    2argest retail &hain in the &ountr (b number of stores)

    $edi&ated i&e &ream parlours and was e9perimenting with &asual dining restaurants

    distin&t distribution &hannels + fresh, frozen, &hilled and ambient

    Continued e9apnding its produ&ts to rural &ustomer (pa&kaging usage)

    Hith F$3 in retail + will ask for a higher margin

    ?9isting Halmart and Carrefour  

    Fresh /< >1<Chilled and 2ong life ':< >1<

    Frozen ::< >1<

    :1'+'/

    #everal new bran&hes at -odhpur, Mangalore and Gwalior (now /* bran&hes)

    #trengthened rural distribution rea&h )'@ super sto&kists &overing >:11 interior markets)

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    $istributor Management #stem (3; better &ontrol over #uppl Chain) and !mul atra rogr

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    istri&t member unions

    L in&reased nutrition

      lso problem of farmers in those states

    one of the solutions

    */< growth over last / ears %e&ause of pri&ing to farmers having in

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    mme (better awareness among business asso&iates) L #! implementation L C:C (Cow : C

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    reased @/< during the last / ears 88 also to attra&t ne9t generation

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      nsumer) integrated value &hain

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    #ales of =#$ :D/bn in :1'>

    :1< growth for the past / ears

    !mul .1<

    7ther 3ndian dairies @1<

    Hestern &ountries >/+1<

    :1'+'/

    #ales / ears C!G" :'< :1@>> &r leveraging on

    o growth 'D>1

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    te&hnologi&al and marketing innovations

    dedi&ation and hardwork of farmers

    higher milk pro&urement

    value &hain innovations 88 seamless integration through 3;

    marketing effi&a&

    e9pansion of distribution rea&h

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    Competitors

    3nfant milk, dair whiteners, &ho&olates and i&e &ream M4Cs su&h

    %everages Global bever

    ou&hed milk 2o&al &ooper

    rivate dairies, parti&ulal in #outh 3ndia

    M4Cs 88 urban &ustomers 88 premium produ&ts 88 higher margins to retailers

    Pricing

    0alue added produ&ts 2ower than &ompetitors !mul pri&es

    Fresh milk #light premium

    !mul wanted to sta premium even b providing &ompetitive pri&ing

    "dvertising

    2ess than &ompetitors through innovation + '< 88 1+/1< of this umbrella based pri&ing

    2onger &ampaigns

    %est spots but no freebies

    !ds and sponsorships refle&ted 3ndian values and roots

    Supply Chain=sed volume as advantage 88 ?9&lusive arrangements 88 2ow margins to distributors 88 2o

    ro&urement also an advantage be&ause of higher paouts

    *anagement

    =nlike some &ooperatives in other states + free of politi&al interferen&e

    0er transparent

    oliti&ians ma however see the farmers as a sour&e of vote bank 

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    s 4estle, Kradt, 5=2 and 3ndian firms su&h as %ritannia

    age giants su&h as Coke and epsi

    atives and private dairies

    erved as ben&hmark as value for moneD ;rust of &onsumers

    w pri&es (4estle withdrew from butter be&ause low volume so not profitable for distributors)

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    #ndian Dairy #ndustry

    :1'> + 3ndia largest milk produ&ing and &onsuming nation #ame in :1'

    1 mn families and 11 mn individuals involved in dair farming (se&ondar sour&e of in&

    3ndia .:< having N : he&tares of land

    Hestern &ountries su&h as =# and 4O

    '11< /1< #elf &onsumption

    /1< $istribution .1< =norganized milkmen

    :1< 7rganized se&tor 

    $air market in :1'> (org and unorg) P@D* bn

    Growth in re&ent ears @D/< pa

    !vg 3ndian household bill :1+:/<

    Composition of liBuid milk of milk produ&ts /<

    Consumption was in&reasing be&ause of 3n&reasing C

    Growing population

    Hinter produ&tion was higher than summer + how demand suppl balan&e was maintained

    2itres per animal per da 3ndia Globall

    otential for in&reasing ield of animals > >1

    1++ mn producer cooperative unions 888 '>>,111 village level dair &ooperatives 888 '

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    E also one of the fastest growing

    me) + managed b household women

    #mall farmers owning an average of : &attle

    2arge me&hanized farms of :,111+/,111 &attle were &ommon

    //< ro&ured b private dairies, in&luding large M4Cs

    /< Co+operatives

    :1'/ P*/ bn 2argest agro &rop in 3ndia

    :1'/ Milk produ&tion growing at D/< pa

     4$ (outla of '.,111 &r) b G73 to improve the ield of mil&h animals

    n farmers

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      ow pri&es 88 seeking to dump