Embed Size (px)
Citation preview
Volunteer Risk Management
March 2011
2
What’s the Plan
3
Manage Upfront
PoliciesPro
cedure
s
Regulate, direct and
control actions and
conduct
Regulate, direct and
control actions and
conduct
Tell users how to & who
will implement
Tell users how to & who
will implement
Organizational PhilosophyObjectives
Goals
4
Follow these steps…
The risk management process is a series of five steps:
1.Establish the context
2.Acknowledge and identify risks
3.Evaluate and prioritize risks
4.Implement risk management
Techniques
5. Monitor and update the program
5
Define or Re Evaluate Your Volunteer Program
Look within these four functional areas
Organizational Management
Human Resource Management
Accountability
Leadership & Advocacy
6
Get a team together and ask thoughtful questions:
1. What could go wrong and
where?
2. What will we do to prevent
these things from
happening?
3. What will we do if something
goes wrong?
4. How will we pay for it?
7
From the Outside In
Your reputation in the community
is…
AND
It’s your opportunity to shine!
8
Some Recurring Themes
9
Volunteer Core Values
1. Citizenship and Philanthropy
2. Respect
3. Responsibility
4. Caring
5. Justice and Fairness
Values – set of core beliefs and attitudes that guide actions.
10
Ethical Principles supporting Core Values
1. Citizenship and Philanthropy
Philosophy of Volunteerism and Social Responsibility
2. Respect
Self-determination, Mutuality, Human Dignity, Privacy
3. Responsibility
Staff Relationships, Professional Responsibility, Diligence, Doing One’s Best, Perseverance, Continuous Improvement,
Self-Disclosure and Self-Restraint
4. Caring
Compassion and Generosity
5. Justice and Fairness
Procedural Fairness, Impartiality and Equity
Principle – a fundamental truth based on history
11
Plan’s in place – all is well or is it?
An ethical dilemma is any situation in which guiding moral principles cannot determine
which course of action is right or wrong
12
How do I go about solving…..
What are the facts and who are the stakeholders?
What is the problem for each stakeholder?
What action(s) can you take on behalf of each stakeholders concerns?
Make a decision choosing the option that balances reducing harm and producing the
greatest long-term good.
13
Approaches ….
Virtue – What is ethical is what develops moral virtues in ourselves and our communities
Utilitarian – Of any two actions, the most ethical one will produce the greatest balance of benefits
over harm
Common Good – What is ethical is what advances the common good
Fairness – treat people the same unless there are more relevant difference between them
14
It’s Your Turn
Break Into Teams
Review an Ethical Dilemma
Come to a conclusion – using approaches
Report back to group
15
It’s Personal
You are the link & your impact is huge
You provide a purpose
You make the experience meaningful
16
References
Volunteer Administration Professional PracticeEditor: Keith Seel
Publisher LexisNexis Canada Inc. 2010
The 7 Habits of Highly Effective PeopleStephen R. Covey
Publisher Free Press 2004
Various Volunteer Websites
